social, mobile, cloud and the consumerisation of user experience – lawtech futures 2013

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LawTech Futures 2013 highq.com 30th April 2013, London @highqsolutions #LTF2013

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Gartner's "Nexus of Forces" highlights the highly disruptive trends in technology right now. This presentation, given at LawTech Futures 2013, shows how those trends are affecting user expectations and the need for enterprise technology to focus on user experience and mobile optimisation.

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Page 1: Social, mobile, cloud and the consumerisation of user experience – LawTech Futures 2013

LawTech Futures 2013

highq.com

30th April 2013, London

@highqsolutions #LTF2013

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Introduction

Stuart Barr

COO, HighQ

‣ Background in technology, social, legal

‣ HighQ is a leading provider of secure

enterprise collaboration and publishing

software to the legal sector.

Photo by Stuart Barr

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18 of the top 20 UK firms

highq.com

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Gartner’s Nexus of Forces

Photo by Stuart Barr

‣ Social

‣ Mobile

‣ Cloud

‣ Information

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Social

highq.com

If what you are doing in IT or KM

doesn't have social in it then stop and

start again. It’s as simple as that.“

”Pete Williams, Deloitte

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Accelerating adoption of social tools

‣ Increase workforce productivity

‣ Collaboration with colleagues & clients

‣ Project, matter & task management

‣ Share knowledge and best practice

‣ Break-down knowledge and data silos

‣ Reduce information & inbox overload

‣ Blur lines between intranet & extranet

Image by Gregory Williams

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Mobile

Photo by Robert Scoble

‣ Computers in our pockets

‣ We’re constantly connected

‣ We can communicate instantly

‣ The internet is at our finger tips

‣ Influences our habits & decisions

‣ Changes the way we live & work

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Mobile

highq.com

Mobile computing is forcing the

biggest change to the way people

live since the automobile.“

”Gartner

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Cloud computing

Photo by The Planet

‣ Reduce costs & time to market

‣ Increase flexibility & scalability

‣ Operational agility & efficiency

‣ Enables mobility & connectivity

‣ Business continuity & recovery

Page 10: Social, mobile, cloud and the consumerisation of user experience – LawTech Futures 2013

Raised expectations

highq.com

Today's highly mobile, social cloud

has set everyone's expectations

for how easy, powerful, and

simple IT can be. The genie will

never be put back into the bottle.

”Dion Hinchcliffe

Page 11: Social, mobile, cloud and the consumerisation of user experience – LawTech Futures 2013

Combine consumer with enterprise

‣ Take best ideas from consumer tools

‣ Put them into the enterprise

‣ Add high-grade security and control

‣ Focus on user experience & innovation

‣ “The best of both worlds”

Our strategy

highq.com

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Responsive web design

highq.com

‣ Web site that adapts to device

‣ Provides an optimal experience

on desktop, tablet and mobile

‣ Can reduce need for native apps

‣ Builds on “mobile first” strategy

Page 13: Social, mobile, cloud and the consumerisation of user experience – LawTech Futures 2013

HighQ Collaborate 3.0

highq.com

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The future of collaboration

‣ Enterprise-grade security

‣ Mobile and tablet optimised

‣ Consumer-grade user experience

‣ Advanced document management

‣ Leading-edge social collaboration tools

‣ Unified internal & external collaboration

HighQ Collaborate 3.0

highq.com

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Use cases

‣ Secure file sharing

‣ Client extranets

‣ Team collaboration

‣ Legal project management

‣ Communities of practice

‣ Enterprise social networks

HighQ Collaborate 3.0

highqsolutions.com

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Demonstration

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