social media strategy for veterinarians

44
Social Media Strategy for Veterinarians Mike Pownall, DVM

Upload: mike-pownall

Post on 19-Jun-2015

429 views

Category:

Lifestyle


1 download

DESCRIPTION

This is my presentation to a group of European veterinarians on Oct 2, 2012 in Portugal as part of the Equine Business Management Strategies EU meeting.

TRANSCRIPT

Page 1: Social Media Strategy for Veterinarians

Social Media Strategy for

Veterinarians

Mike Pownall, DVM

Page 2: Social Media Strategy for Veterinarians

• How to do it?• What are our successes?

Vets & Social Media

Page 3: Social Media Strategy for Veterinarians
Page 4: Social Media Strategy for Veterinarians

Strategy

• What is our goal?• How are we going

to do it?• How do we know

we are successful?

Page 5: Social Media Strategy for Veterinarians

Strategy

• Facebook is not strategy• Facebook is a tool.

• Herd health is a strategy to minimize the spread of a virus

• A vaccine is a tool

Page 6: Social Media Strategy for Veterinarians

Goals?

Page 7: Social Media Strategy for Veterinarians

How

• What content?• Which platforms?• Who is going to

do it?• Time?• Budget?• Buy in?

Page 8: Social Media Strategy for Veterinarians

4Es of Social Media

• Educate• Entertain• Engage• Evangelists

Page 9: Social Media Strategy for Veterinarians

Social Media Failure

• Boring• Inconsistent• Preach• Don’t measure

Page 10: Social Media Strategy for Veterinarians

The Team• Who are the leaders?• Get input from

everyone• Plan for the year• Create a calendar

Page 11: Social Media Strategy for Veterinarians

We Want to be Found

Page 12: Social Media Strategy for Veterinarians

Social Media Universe

Web Site

Blog

Page 13: Social Media Strategy for Veterinarians

Elements of a Great Website

• SEO• Easy to navigate• Pictures• Shareable• Calls to Action!• Mobile friendly• Analytics

13

Page 14: Social Media Strategy for Veterinarians

Web Site SEO

Page 15: Social Media Strategy for Veterinarians

Easy to Navigate

15

Page 16: Social Media Strategy for Veterinarians

Easy to Navigate

16

Page 17: Social Media Strategy for Veterinarians

Pictures

17

Page 18: Social Media Strategy for Veterinarians

Shareable

18

Page 19: Social Media Strategy for Veterinarians

Call to Action!

19

Page 20: Social Media Strategy for Veterinarians

Mobile

Page 21: Social Media Strategy for Veterinarians
Page 22: Social Media Strategy for Veterinarians

iPad for Horseshttp://www.youtube.com/watch?

v=h57yh2AarNw

Page 23: Social Media Strategy for Veterinarians

Example - Dentistry• Declining sales• Severe competition from lay dentists

Page 24: Social Media Strategy for Veterinarians

Goals

• Show value of vet dentistry• Increase sales 10%

Page 25: Social Media Strategy for Veterinarians

How• Facebook• Twitter• Newsletter• Demonstrations• Videos• Webinar• Facebook Ads

Page 26: Social Media Strategy for Veterinarians
Page 27: Social Media Strategy for Veterinarians
Page 28: Social Media Strategy for Veterinarians
Page 29: Social Media Strategy for Veterinarians
Page 30: Social Media Strategy for Veterinarians
Page 31: Social Media Strategy for Veterinarians

Facebook Ads

Page 32: Social Media Strategy for Veterinarians

Results

31%

Page 33: Social Media Strategy for Veterinarians

Overall Success?

Page 34: Social Media Strategy for Veterinarians
Page 35: Social Media Strategy for Veterinarians
Page 36: Social Media Strategy for Veterinarians
Page 37: Social Media Strategy for Veterinarians

17%

Page 38: Social Media Strategy for Veterinarians

What Next?

Page 39: Social Media Strategy for Veterinarians
Page 40: Social Media Strategy for Veterinarians
Page 41: Social Media Strategy for Veterinarians
Page 42: Social Media Strategy for Veterinarians
Page 43: Social Media Strategy for Veterinarians

Thank You

Page 44: Social Media Strategy for Veterinarians

Resources

• www.veterinarybusinessmatters.com• slideshare.net/mpownall• slideshare.net/mpequine/videos

• Twitter @mckeepownall• Twitter @dvmbusiness