social media marketing: the new frontier in digital
TRANSCRIPT
Social Media Marketing: the New Frontier in DigitalPresented at: Norvax University ConferenceJuly 30-31, 2009 | Orlando, FLSpeaker: Rey Villar
Social Media Marketing: the New Frontier
What is social media marketing?
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Social Media Marketing (SMM) is a form of Internet marketing which seeks to achieve branding and marketing communication goals through the participation in various social media networks.
Social Media Marketing: the New Frontier
Basic social media categories
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
SHARING sites – YouTube, Flickr, Pandora, SlideShare… NETWORKING sites – Facebook, MySpace, Friendster… NEWS sites – Technorati, Digg, Reddit… BOOKMARKING sites – Delicious, StumbleUpon, Simpy… REVIEW sites – Yelp, Epinions, TripAdvisor, Forums…
* Some tools are in multiple channels: blogs, Twitter, Skype
Social Media Marketing: the New Frontier
How can social media help your business?
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Increased page ranking and website traffic Greater brand awareness Positive market reputation Higher lead generation Increased sales
Social Media Marketing: the New Frontier
The social boom continues
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Social Media Marketing: the New Frontier
Adults now outnumber teens
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Social Media Marketing: the New Frontier
Get raving fans to work for you
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Share your expertise and knowledge Tap into the wisdom of your consumers Enable customers helping customers Engage prospects through customer evangelism
Social Media Marketing: the New Frontier
Social media realities
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Consumers are using the Internet to research products and businesses – before they buy
Very dynamic – but still in development Community involvement and building Heavy marketing is frowned upon…communities
demand sincerity and trust-building It’s a long-term project
Social Media Marketing: the New Frontier
A sample SMM starter kit
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
1. RSS Reader
2. Forums
3. LinkedIn
4. Facebook
5. Blog
6. MeetUp
7. Yahoo! Answers
Social Media Marketing: the New Frontier
1. Set up your RSS reader
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
The best way to stay informed…and learn Content ideas for your newsletter and marketing Free Google and Yahoo readers Integrate with Facebook, blog, website, etc.
Social Media Marketing: the New Frontier
1. Set up your RSS reader
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Social Media Marketing: the New Frontier
1. Set up your RSS reader
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Social Media Marketing: the New Frontier
2. Join a forum
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Share ideas and resources Look for forums with size and focus Professional:
Insurance-forums.net IHIAA.com American Insurance Broker.com
Consumer: medhelp.org ehealthforum.com forum.freeadvice.com/insurance-76
Social Media Marketing: the New Frontier
2. Join a forum
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Social Media Marketing: the New Frontier
3. Join LinkedIn
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Increases your online visibility Can improve your search ranking Shapes how consumers see you Builds your referral network Helps your recruiting
Social Media Marketing: the New Frontier
4. Join Facebook
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
It’s not just a social network Think desktop Create long-term “communities” with
clients Build a referral and lead-generation
network Add helpful business apps
Social Media Marketing: the New Frontier
5. Create your blog
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Increase your website’s Page Rank Build buzz and instant feedback Alternative website option Alternative newsletter Sets up in less than 5 minutes with
WordPress or Blogger.
Social Media Marketing: the New Frontier
6. Join Meetup.com
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Ranks well on search engine results Look for professional groups in your
area Live (not virtual) networking Create your own niche MeetUp group
Social Media Marketing: the New Frontier
6. Join Meetup.com
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Social Media Marketing: the New Frontier
7. Participate with Yahoo!Answers
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
Build an online reputation Drive potential
traffic to your site Establish thought
leadership Avoid spammy answers
Social Media Marketing: the New Frontier
Recap: a sample SMM starter kit
Reynaldo Villar | LinkedIn: #reynaldovillar | Twitter: @reyvillar | Orlando, FL, 2009
1. RSS Reader
2. Forums
3. LinkedIn
4. Facebook
5. Blog
6. MeetUp
7. Yahoo! Answers