Social media and workplace learning & knowledge

Download Social media and workplace learning & knowledge

Post on 15-Jan-2017

603 views

Category:

Technology

0 download

TRANSCRIPT

  • Title

    Learning & Net-working

  • Structure

    1. Technology & knowledge networks

    2. Learning & working

    3. Learning networks 4. Personal Learning Environment/ Network (PLE/ N)

  • Social Tech in the workplace

    McKinsey 2011

  • Social Tech in the workplace

    CIPD 2013; IBM 2013

    1. Access to ExperMse 2. Knowledge sharing 3. Insight & intelligence 4. Co-creaMon & collaboraMon

  • Managing organisational learning & knowledge

    (Griffiths 2011: 76) The Knowledge Core

  • Managing organisational learning & knowledge

    knowing

    When

    How

    Who

    Why

    Where

    What

  • the adjacent possible

    Image from

    New

    Media ConsorMum

    2007: hVp://w

    ww.flickr.com

    /photos/nmc-cam

    pus/2090945217/

  • Not unreasonable to propose that by 2020 many organisa5ons will be wholly

    reliant on their internal social network [becoming] as essen5al as telephones and email are today (CIPD 2013)

  • The internet, the organisation & you

    Image from

    wikim

    edia at hVp://upload.w

    ikimedia.org/w

    ikipedia/commons/a/ac/Presidio-m

    odelo2.JPG

    Image from

    wikim

    edia at hVp://upload.w

    ikimedia.org/w

    ikipedia/com

    mons/3/3b/N

    etwork_self-organizaMon_stages.png

  • Network assemblages user-generated content

    Image from hVp://dbrownbeta.blogs.cultureplex.ca/files/2012/10/Picture-23.png

    Image from

    Ana Bierzak at hV

    p://www.flickr.com

    /photos/bierzak/884647918/

  • Technology enhanced learning (CIPD 2012)

    Blended learning [36%]

    Webinars & virtual classrooms [20%]

    Learning libraries & wikis [17%]

    Audio learning & podcasts [14%]

    Rapid authoring soeware [13%]

    E-books [11%]

    Through social media, eg, Facebook, TwiVer, etc. [5%]

    Mobile learning using smartphones [3%]

  • We learned that individual exper0se did not dis0nguish people as high performers. What dis0nguished high

    performers were larger and more diversified personal

    networks (Cross & Parker 2004)

  • Workplace Learning

    Individual

    Network

    Region

    Process - orientated

    CollaboraMve

    PerformaMve

    Tynjala (2008); Hara & Hew (2006)

    Informal

  • Working & learning

    Image from

    Wikim

    edia.org at: hVp://upload.w

    ikimedia.org/w

    ikipedia/commons/thum

    b/a/a9/%22Secretaries%

    2C_housewives

    %2C_w

    aitresses%2C_w

    omen_from

    _all_over_central_Florida_are_gejng_into_vocaMonal_schools_to_learn_w

    _-_NARA

    _-_535579.jpg/748px-%

    22Secretaries%2C_housew

    ives%2C_w

    aitresses%2C_w

    omen_from

    _all_over_central_Florida_are_gejng_into_vocaMonal_schools_to_learn_w

    _-_NARA

    _-_535579.jpg

  • Workplace Learning

    Valued

    Challenging

    Complex Situated

    Job & work design

    ExpectaMons

    Cook & Pachler (2012)

    Social

    Supported

    Confidence/ self-efficacy

  • Communities

    Knowing is located in relaMons among

    pracMMoners, their pracMce, and the social organizaMon of communiMes of pracMce

    (Lave & Wenger 1991)

  • Learning Networks

    "online, social network that is designed to support non-

    formal learning in a par5cular domain.

    (Sloep 2008)

  • Personal Learning Environments

    "... an environment where people, tools, communiMes and resources interact in a loose kind of way (Wilson et al 2009)

  • Personal Learning Environments the 3 P model (Chatti 2010)

  • Functions of a Personal Learning Environment [PLE]

    Search for informaMon & knowledge

    Aggregate & scaffold Manipulate informa3on & knowledge artefacts

    Reflec3on Present knowledge and learning

    Share Network create a collaboraMve learning

    environment

  • I use TwiVer as a Personal Learning Network. I share daily informaMon on resources and tools that I have found, and I select networks of

    people to follow that provide me with their Mps, guidelines and tools that they have found. Mary Howard, Sixth grade teacher in Grand Island,

    New York

    I was reluctant to join in, but have been amazed at the amount of informaMon, access

    to leaders in the field, and potenMal for professional development. Melissa Venable, Curriculum Manager with Kaplan Higher

    EducaMon

  • Issues

    Specific problem-solving Developmental

    Transient networks Longer-term

    Why be involved?

  • A PLE future?

    What does that suggest for the competences of the L&D pracMMoner?

  • References

    Chatti, M.A., Jarke, M. & Frosch-Wilke, D. (2007) The future of e-learning: a shift to knowledge networking and social software. International Journal of Knowledge & Learning. Vol 3. Nos 4/5, pp. 404 420 Chatti, M.A., Jarke, M. & Specht, M. (2010) The 3P Learning Model. Educational Technology & Society. 13 (4), 74 85 CIPD (2012) From e-learning to gameful employment. Research Insight: Sustainable Organisational Performance. April. London: CIPD CIPD (2013) Future-fit organisations, Innovative forms of organising: Networked working. http://www.cipd.co.uk/binaries/6049%20Innovations%201%20SOP%20WEB.pdf CIPD (2013) Social media and employee voice: the current landscape http://www.cipd.co.uk/binaries/6133%20SOP%20Social%20Media%20(WEB).pdf Cook, J. and Pachler, N. (2012). Online People Tagging: Social (Mobile) Network(ing) Services and Work-based Learning. British Journal of Education Technology, 43(5), 711725 Cross, R. & Parker, A. (2004) The Hidden Power of Social Networks: understanding how work really gets done in organisations. Boston, Mass: Harvard Business School Press Fenwick, T., Edwards, R. & Sawchuk, P. (2011) Emerging Approaches to Educational Research: tracing the sociomaterial. London: Routledge Griffiths, D. (2011) Redefining KM: New Principles For Better Practice. London: ARK Group/ InsideKnowledge Hara, N. & Hew, K. F. (2006). A Case Study of a Longstanding Online Community of Practice Involving Critical Care and Advanced Practice Nurses. Proceedings of the 39th Hawaii International Conference on System Sciences. IEEE.IBM (2013) Social Business: Patterns in achieving social business success http://cdn.social.bz/download/IBM-social-patterns.pdf Johnson, L., Smith R., Willis, H., Levine, A. & Haywood, K. (2011) The 2011 Horizon Report. Austin, Texas: The New Media Consortium. Lave, J. & Wenger, E. (1991) Situated Learning: legitimate peripheral participation. Cambridge: Cambridge University Press Ley, T., Ulbrich, A., Scheir, P., Lindstaedt, L.N., Kump, B & Albert, D. (2008) Modeling competencies for supporting work-integrated learning in knowledge work. Journal of Knowledge Management. Vol 12. Nos 6, pp 31 47 Sloep, P.B. (2008) Learning Networks for Lifelong Learning. Paper for Online Educa, Berlin Tynjl, P. (2008). Perspectives into learning at the workplace. Educational Research Review, 3, 130154. Whitworth, A. & Benson, A. (2006). Mapping e-learning: visualising the negotiated social shaping of educational technology. Proceedings of ALT-C 2006. The next generation. Edinburgh. September. Wilson, S. Liber, O., Johnson, M., Sharples, P., and Milligan, C. (2007) Personal Learning Environments: Challenging the Dominant Design of Educational Systems. Journal of e-Learning and Knowledge Society, Vol 2.