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Social Factors in User Perceptions and Responses to Advertising in Online Social Networking Communities Presented by: Mike Summergrad Rebecca Hansen

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Page 1: Social factors in user perceptions and responses to advertising in online social networking communities

Social Factors in User Perceptions and Responses to Advertising in Online Social Networking Communities

Presented by:Mike SummergradRebecca Hansen

Page 2: Social factors in user perceptions and responses to advertising in online social networking communities

OverviewSocial networking communities encounter the severe risk that

members will feel exploited.

The industry has been under pressure to strike a balance between the need to generate advertising revenue and members’ demand for uninterrupted social experiences.

The researchers draw on sociology and advertising literature to examine how social identity and group norms of online community members may influence perceptions of and behavioral responses to advertising

Page 3: Social factors in user perceptions and responses to advertising in online social networking communities

Conceptual Framework1.Online Social Networking Communities

2.Social Identity

3.Group Intention

4.Group Norms

5.Perceived Ad Relevance

6.Perceived Ad Value

7.Behavioral Intentions to Accept Advertising in Online Communities

Page 4: Social factors in user perceptions and responses to advertising in online social networking communities

Online Social NetworksConstruct a public or semi-public

profile within a bounded system

Articulate a list of other users with whom they share a connection

View and traverse their list of connections and those made by others with the system

Page 5: Social factors in user perceptions and responses to advertising in online social networking communities

QUESTIONS-WHAT PERCENTAGES OF YOUR CONNECTIONS ARE FAMILY, FRIENDS OR STRANGERS?

-WHAT DO YOU DEFINE AS A COMMUNITY?

-DO YOU ONLY ADD CERTAIN COMMUNITIES ON SPECIFIC SOCIAL MEDIA CHANNELS?

Page 6: Social factors in user perceptions and responses to advertising in online social networking communities

Social IdentityOutlines norms, values, and beliefs

Social categorization theories imply that people develop group intentions to act or behave in a specific way toward an issue related to the group and thus maintain a positive, self-defining relationship with the group

https://en.wikipedia.org/wiki/Self-concept

Page 7: Social factors in user perceptions and responses to advertising in online social networking communities

QUESTIONS-HOW DO YOU DEFINE SOCIAL IDENTITY?

-HOW MUCH OF YOUR IDENTITY DO YOU PUT ONLINE?

Page 8: Social factors in user perceptions and responses to advertising in online social networking communities

Group IntentionCommunity members commit to participate in joint community

actions

Community sites confront mounting financial pressures for sustainability

Members should find it easier to internalize the notion that advertising is vital for sustaining the community site

Page 10: Social factors in user perceptions and responses to advertising in online social networking communities

Perceived Ad Relevance and ValueContextually relevant ads attract more attention and consequently

influence Internet advertising effectivenessRelevant to the main community themes

Strong advertising alignment establishes explanatory links that help consumers determine the advertiser-consumer connection

http://bit.ly/1HnJb5J

Page 11: Social factors in user perceptions and responses to advertising in online social networking communities

QUESTIONS-WHAT TYPES OF ADS DO YOU CLICK ON?

-DO YOU THINK ADVERTISERS ARE CREDIBLE?

-ARE THERE OTHER WAYS IN WHICH COMMUNITY SITES SHOULD SEEK FINANCIAL HELP?

Page 12: Social factors in user perceptions and responses to advertising in online social networking communities

Ad Blockers

http://blog.pagefair.com/2015/ad-blocking-report/

Page 13: Social factors in user perceptions and responses to advertising in online social networking communities

Ad Blockers●There are 198 million AdBlock users around the world, growing by

41% globally in the last year

●While the sector is growing, many internet users are still unaware of the numerous way to block ads such as opting out or ad-blocking plugins

●iOS recently just allowed their first mobile AdBlock apps onto their App Store, marking a big shift in mobile ad-blocking

Page 14: Social factors in user perceptions and responses to advertising in online social networking communities

This Study Aims to Explore:1.How community members perceive and react to advertising in

community sites

2.How group intentions to accept advertising shapes community members’ perceptions

3.How a conceptual model can illuminate the key factors that underlie community members’ responses

Page 15: Social factors in user perceptions and responses to advertising in online social networking communities

MethodSubjects and Procedures

Study took place in China

Participants

327 recruited by snowball procedure

Ages 22 to 31

Must have been on community website for at least three months

Online Social Networking Communities

QQ-Zone

Tianya Club

Mop Space

https://pt.wikipedia.org/wiki/Qzone

http://www.tianya.cn

Page 16: Social factors in user perceptions and responses to advertising in online social networking communities

DiscussionImportance of Social Identity and Group Norms

The stronger the social identity possessed by online community members, the more likely they are to develop group intentions to accept advertising in online communities.

Perceived Relevance and Value of Advertising in Online CommunitiesWhen users perceive community advertising as more relevant to the theme of

community and thus more congruent to the extension of their social identities, they regard that advertising as more valuable and exhibit more possible behavioral responses to it.

Page 18: Social factors in user perceptions and responses to advertising in online social networking communities

Resourceshttp://phish.net/

http://blog.pagefair.com/2015/ad-blocking-report/

https://www.flickr.com/photos/51764518@N02/13336085464/in/photolist-mjsVA1-na1b2B-mjLJ2o-dr77HW-6Nx47-4PVb4w-4PQUwD-ubh4w6-5WEopj-euBfGE-jNMi55-7RKRqa-iqUNF-7L8b1C-eKmVbD-5R2xos-ve1RZ9-oBovZF-9p9eiR-5sCFGj-nce9xB-4EcJzg-t3xxJ-yjRrvm-bVp3cN-nGPmrU-48P7Ua-r7s54X-4KYVL5-avrdc2-9oKzV-gtaJc1-7oe4o3-7oe4xw-4AsBqv-SD7A2-njivz1-983Vm5-7mMkpf-48P7QP-aFdkUZ-7Qe7MV-eaRxQg-93QfBE-4JVa-vLeW4R-4TQZoA-6ocpGG-6ZNmkd-7S4AW3

https://en.wikipedia.org/wiki/Self-concept