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Smart-Vue® Wireless Monitoring Solution

Administrator Guide v 2.0

326830H01 Rev. A September 2014

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IMPORTANT Read this instruction manual. Failure to follow the instructions in this manual can result in damage to the unit, injury to operating personnel, and poor equipment performance.

CAUTION All internal adjustments and maintenance must be performed by qualified service personnel.

Material in this manual is for informational purposes only. The contents and the product it describes are subject to change without notice. Thermo Fisher Scientific makes no representations or warranties with respect to this manual. In no event shall Thermo be held liable for any damages, direct or incidental, arising from or related to the use of this manual.

© 2014 Thermo Fisher Scientific Inc. All rights reserved.

Table of Contents

Table of Contents

Notices .......................................................................................1Safety instructions ................................................................1Electrical warning (for devices with AC adapter) ...............1Battery warning ....................................................................1TCP/IP Network Receivers ..................................................2USB receivers ......................................................................2User precautions ...................................................................2FCC statement ......................................................................3Canada — Industry Canada (IC) ..........................................3Conformity with European regulations ................................3WEEE compliance ...............................................................3Environmental protection .....................................................3RoHS compliance ................................................................4Disclaimer and limitation of liability ...................................4Note regarding calibration ...................................................5General requirements and recommendations .......................5

Part 1– Smart-Vue module installation and specifics ....................................................... 6

Smart-Vue module overview and installation .......................7Common Smart-Vue features ...............................................7Common Smart-Vue specifications .....................................8What is a Smart-Vue module? .............................................8Inserting the module battery ................................................9Before you begin ..................................................................9How to place your Smart-Vue module for best performance .......................................................................10Recommended order for installing modules ......................11Preparing mounting kit with a magnet (optional) ..............12Where to find more information ........................................12Wireless setup ....................................................................13

Temperature module (with internal or external digital sensor) .............................14

Package contents ................................................................14Temperature module recommendations .............................15Placing an internal sensor within the chamber ...................15Placing Smart-Vue module and external sensor ................15Where to go for more information .....................................16

Table of Contents

Temperature / humidity module (with dual external sensors) ..................................................17

Package contents ................................................................17Humidity / temperature module specifications ..................17Module presentation ...........................................................18Placing the sensor and Smart-Vue module ........................19Where to go for more information .....................................19

PT100 module (external sensor) ...........................................20Package contents ................................................................20Product overview ...............................................................20Getting started ....................................................................21Where to go for more information .....................................25

CO2 and temperature module (with dual external sensors) ..................................................26

Package contents ................................................................26CO2 / temperature module specifications ..........................26Product overview ...............................................................27Placing the sensor and Smart-Vue module ........................29Where to go for more information .....................................30

Differential pressure module (with internal sensor)...........31Package contents ................................................................31Product overview ...............................................................31Placing the differential pressure module ............................33Differential pressure sensor specifications ........................34Where to go for more information .....................................34

4-20 mA modules....................................................................35Package contents ................................................................35Product overview ...............................................................35Where to go for more information .....................................36

Dry contact module (external sensor) ..................................37Package contents ................................................................37Product overview ...............................................................37Where to go for more information .....................................38

General module troubleshooting (FAQ) ..............................39All modules ........................................................................39Temperature module ..........................................................40

PART 2 – Network Devices ................................... 41Overview of network devices ................................................42USB receiver...........................................................................43TCP/IP receiver......................................................................44

Package contents ................................................................44Product overview ...............................................................44

Table of Contents

Requirements and recommendations .................................46Installation procedure .........................................................48Configuring TCP/IP receiver parameters ...........................49Configuring network receivers in Smart-Vue Client .........53Configuring your local firewall for a TCP/IP receiver ..................................................................56Note about anti-virus software ...........................................57Note about routers and switches ........................................57Note about automatic Windows updates ............................57Default (unused) configuration settings .............................58TCP/IP receiver troubleshooting ........................................60Specifications .....................................................................61

Power-over-Ethernet (POE) TCP/IP receiver ....................62Introduction ........................................................................62Package contents ................................................................63Specifications .....................................................................63Product overview ...............................................................64Before you begin ................................................................66Activating your PoE network receiver ...............................66Configuring network receiver parameters ..........................67Configuring the emulated serial port .................................69Configuring the communication mode (“outgoing” or auto-connect “inbound”) ............................70Checking DNS configuration (optional) ............................72Where to find more information ........................................72

Standalone repeater...............................................................73Package contents ................................................................73Product overview ...............................................................73Specifications .....................................................................73Wireless repeater description .............................................74Getting started ....................................................................75Troubleshooting your repeater ...........................................76

PART 3 – Alert Devices ......................................... 77Alert Devices...........................................................................78Wireless siren .........................................................................79

Package contents ................................................................79Siren module wireless specifications .................................79Product overview ...............................................................80Installing the wireless siren on a wall ................................82Troubleshooting your wireless siren ..................................82

Telephone modem ..................................................................84Product overview ...............................................................84

Table of Contents

Package contents ................................................................84Modem specifications ........................................................84Installation procedure .........................................................85Activating your USB telephone modem ............................86Confirming driver installation in Windows .......................87Troubleshooting .................................................................87

Software licenses ....................................................................88

Part 4 – System overview and troubleshooting ......................................... 89

Introduction............................................................................90Overview ............................................................................90Software compatibility .......................................................94Services ..............................................................................94

Preventive Maintenance Guidelines.....................................97Device installation ..............................................................97Preventive maintenance ...................................................120

Troubleshooting ...................................................................125Technical alarms ..............................................................125Diagnostic flowcharts ......................................................126

Warranty statement.............................................................129

NoticesSafety instructions

Thermo Scientific Smart-Vue® Wireless Monitoring Solution Administrator Guide v 2.0 1

Notices

Safety instructions IMPORTANT NOTE: Do not use this product for protection or as part of an automated emergency system or for any other application that involves protecting people and/or property. Customers and users of Thermo Scientific products are responsible for making sure that the product is fit for the intended usage. Do not open the product casing and do not disassemble or modify internal components in any manner. Thermo Scientific products do not contain any internal components that require user intervention or repair. If the device shows signs of improper operation, disconnect it immediately from its power source and contact Thermo Scientific technical services.

Electrical warning (for devices with AC adapter)

When using a Smart-Vue™ product with an AC adapter (100-240V AC – 12V, 6V or 5V DC), always use the specific adapter provided by your supplier (same brand, same product reference). Do not open the adapter yourself and do not dismantle internal components or modify them in any manner. The adapter does not contain any user-reparable parts. If the adapter shows any sign of malfunction, unplug it immediately and contact Thermo Scientific for repair or replacement. Do not connect the adapter to a device or peripheral other than the Smart-Vue product for which it was intended. Unplug the power cable from the electrical outlet when the adapter is not in use. Do not cause a short circuit with the electrical plug. Do not force either the AC or DC plug. Before removing the connector from any Smart-Vue hardware devices or unplugging power cables, first unplug the cable from the power outlet. Do not subject the adapter to physical shock, which could cause serious malfunction or damage. Do not use or place the adapter in a wet or humid location. This adapter is not waterproof.

Battery warning Some Smart-Vue products contain a lithium battery. Make sure you observe polarity (+/-) when inserting batteries into Smart-Vue devices. Reversing polarity by inserting the batteries incorrectly can cause the product to heat up and may lead to a battery liquid leak. Use only batteries recommended by Thermo Scientific. Do not change battery types, such as alkaline and magnesium, or use batteries of different brands or even different types of batteries of the same brand. Incorrect batteries may cause the device to heat up, and may result in a fire or battery liquid leakage. Never dispose of batteries in a fire. Do not charge regular batteries that are not specifically rechargeable. When batteries are low, or if the battery-operated device in question remains unused for a long period of time, remove the batteries from the device to avoid any risk of battery liquid leakage.

NoticesTCP/IP Network Receivers

2 Administrator Guide v 2.0 Thermo Scientific Smart-Vue® Wireless Monitoring Solution

Never leave batteries within reach of children. In case of a battery leak, avoid all contact with the liquid present on the batteries. Rinse with clear water immediately if the battery liquid comes into contact with the eyes, mouth or skin. Contact a doctor or emergency service immediately. Battery liquid is corrosive and can damage vision, or cause blindness or chemical burns.

TCP/IP Network Receivers

• Do not disconnect the TCP/IP receiver from its connection to your intranet system. Disconnection will prevent the transmission of data (including alarms) from the modules.

• Loss of power to the receiver will also prevent the transmission of data (including alarms) from the modules. Ensure the receiver is plugged into an Uninterruptable Power Supply (UPS) at all times.

USB receivers All Smart-Vue USB products and drivers are tested thoroughly. However, it is not possible to test and qualify all computers and configurations. Our experience has shown there are some variations in USB implementations by computer manufacturers. It is therefore important for users to avoid unnecessary risk by testing the products and validating processes internally to ensure stability and reliability of USB communications in their environment.

User precautions Here is a non-exhaustive list of known issues that may affect the Smart-Vue USB receiver. Please consider these and other risks when qualifying your system.

• USB plugs cannot be physically secured to USB ports. Ensure that your USB cable is fastened and routed so it will not be accidentally unplugged.

• If your USB receiver is physically disconnected from the USB port on your computer after configuration, it is imperative to plug it back into the same port. Otherwise, the system may not recognize the receiver and communication with the receiver could be lost.

• Do not unplug the USB receiver, even temporarily, to attach another peripheral USB device such as a camera, printer, MP3 player, etc. The new device may update the USB drivers on your computer and cause the system to not recognize the receiver when it is returned to the previously configured port.

NoticesFCC statement


• Deactivate energy saving settings (USB installation only). Power management settings on your computer may shut down power to the USB port and disrupt communication to the USB receiver after a period of non-use to conserve energy. Speak to your local IT department about reconfiguring your system’s power management settings so your computer will not “sleep” and disrupt communication during installation.

FCC statement This paragraph pertains to 915 MHz Smart-Vue wireless modules. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation: FCC Part 15 §107 - §109 - §207 - §247 (Ed 2008).

Canada — Industry Canada (IC)

This paragraph pertains to 915 MHz Smart-Vue™ wireless modules. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Conformity with European regulations

This paragraph pertains to 868 MHz Smart-Vue wireless modules. The CE mark on this the product indicates that Thermo Scientific declares that this product is compliant with Radio equipment and Telecommunications Terminal equipment (R&TTE) directive 1999/5/EC and the Low Voltage Directive (LVD) 2006/95/EC. The following standards were utilized to meet the essential requirements of these directives: EN 301 489-3 v1.4.1 (02), EN 300 220-2 V2.1.2 (R&TTE) & EN 60950-1:2006/A11:2009 (LVD).

CAUTION: Any changes or modifications not expressly approved by Thermo Scientific could void the user's authority to operate the equipment.

WEEE compliance This wireless device complies with the essential requirements and other relevant provisions of the Waste Electrical and Electronic Equipment Directive 2002/96/EC (WEEE Directive).

Environmental protection

Please respect local regulations concerning disposal of packaging, unused wireless devices and their accessories, and promote their recycling.

NoticesRoHS compliance


RoHS compliance The wireless device is in compliance with the restriction of the use of certain hazardous substances in electrical and electronic equipment Directive 2002/95/EC. (RoHS Directive). Do not dispose of this product with household trash. Thermo Scientific recycles this product under certain conditions. Please contact us for more information.

Disclaimer and limitation of liability

Thermo Scientific assumes no responsibility for any loss or claims by third parties which may arise through the use of this product. This document is non-contractual and subject to change without notice.

Thermo Scientific and its distributors shall not be held responsible either directly or indirectly for cost, damage, expenses and legal fees, or personal injury related to the use of Thermo Scientific products, even in the case of faulty design or manufacturing of said products. Other than the warranty on the products’ original mounting brackets, Thermo Scientific products are provided as-is without any additional warranty, explicit or implied, with respect to files, their suitability for a particular application, their quality, their commercialization or any other related aspect.

The seller’s and creator’s liability with respect to the product warranty is strictly limited the amount paid by the client for said product. Under no circumstances shall the seller or creator assume responsibility for any damage or prejudice whatsoever, direct or indirect, specific or consequential, particularly with respect to any down-time, loss of data, or any other financial loss resulting from the use or impossibility to use the products, even if Thermo Scientific is aware of the potential occurrence of said prejudice. The product seller and creator advise each product user to verify the results of using these files, and neither the seller nor the creator shall be held liable for any damage related to using the delivered product. Thermo Scientific informs all future buyers and user of its products that without the above limitations, Thermo Scientific products would not be able to exist.

Do not open the product casing and do not disassemble or modify internal components in any manner whatsoever. Thermo Scientific products do not contain any internal components that require user intervention or repair. If the product or device shows signs of improper operation, disconnect it immediately from its power source and contact Thermo Scientific technical services so that the device can be examined under proper conditions.

NoticesNote regarding calibration


Note regarding calibration

Our calibration is carried out according to COFRAC guidelines and are not COFRAC-certified calibrations. Our calibration tools are verified on a regular basis by L.N.E., a COFRAC-certified laboratory. Please contact us for information on calibration carried out by the COFRAC Laboratory.

General requirements and recommendations

• The personal computer (PC) hosting Smart-Vue Server software runs continuously, 24/7/365, and should be connected to an Uninterruptible Power Supply (UPS) that protects against power surges and provides power to back up the PC and components.

• All Smart-Vue products using an AC adapter should also be plugged into the UPS.

• The UPS is also recommended as a power backup for your communication/network systems.

• Weekly manual system testing (e.g., disconnect a sensor from its module, verify the communications system is working) should be should be performed as defined in your Standard Operating Procedure (SOP).

• Recommended maintenance and calibration procedures should be followed.

• If you are storing cold products, Thermo Scientific recommends use of a back-up cooling system (e.g., CO2 or LN2) to maintain freezer chamber temperature below the critical level should a power failure occur. Contact your local sales representative for more information.

• Thermo Scientific recommends Installation and Operational Qualifications (IQ/OQ) be performed before initial use.

• For timely notification of an emergency/alarm, it is critical to establish primary, secondary and tertiary call-out procedures with escalation so contact is not dependent on reaching one individual. Ideally, ultimate contact is with a security department or company with 24/7 monitoring.

CAUTION: Modules shall not be placed in environmental conditions beyond recommended specifications.

Part 1– Smart-Vue module installation and specifics

NoticesGeneral requirements and recommendations


Smart-Vue module overview and installationCommon Smart-Vue features


1 Smart-Vue module overview and

installation

This section of the Administrator Guide provides general information on how to install the different variants of the Smart-Vue module. Detailed information is provided in the following documents provided with your solution:

• Smart-Vue Client 2.0 Software User Manual

• Installation guide for Smart-Vue Server/Smart-Vue Client 2.0 software and USB Wireless Receiver

• Administrator Guide for Smart-Vue 2.0 (this guide)

All Smart-Vue modules share common features and are configured in nearly the same manner as each other. Specific features for the different Smart-Vue module are described in the following chapters, namely:

• Temperature (internal and external digital sensor modules)

• Temperature / humidity (dual external sensors)

• PT100 (external sensor)

• CO2 and temperature (dual external sensors)

• Differential pressure (internal sensor)

• 4-20 mA (external sensor)

• Dry contact (external sensor)

1.1 Common Smart-Vue features

• Configurable data logging, wireless transmission and alerts

• Automatic wireless set-up

• Wireless range:

• Indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3 repeaters

• Line-of-sight: approximately 700 meters (2,300 ft.)

• Operating temperature range for wireless module: 0°C to +50°C

• Calibration certificate downloadable on-line directly from within Smart-Vue Client software (for calibrated modules)

Smart-Vue module overview and installationCommon Smart-Vue specifications


1.2 Common Smart-Vue specifications

• ISM (Industrial Scientific Medical) band with four frequencies: US/CAN 915 MHz; Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz

• Channel width: 50 kHz

• Frequency deflection: 16 KHz

• Transmission speed: 9600 Baud in NRZ mode

• Modulation type: GFSK

• Driven receiver sensitivity for BER = 1%: -107dbm to -110 dBm

• Driven transmission: 8 dBm to 10 dBm

• Power output: 25 mW (867, 868 and 915 MHz), 10 mW for 434 MHz

• Plastic enclosure: ABS with IP65 protection for indoor use

• Wireless module operating conditions: 0°C to +50°C (+32°F to +122°F); 0 to 90% RH, non- condensing

• Size: 132.7 x 64.2 x 34 mm (5.2 x 2.5 x 1.3 in.)

• Weight: 150 g (5.3 oz.)

1.3 What is a Smart-Vue module?

Smart-Vue digital temperature modules connect to remote devices (e.g., sensors and sensors) to monitor their status, transmitting information wirelessly to a central database managed by Smart-Vue Server software. Alerts can be sent automatically in case these readings indicate specific alarm conditions configured in the software.

LCD display with temperature, signal and battery

Push-button

Mounting holder

Figure 1. Smart-Vue module (shown without external sensors)

Smart-Vue module overview and installationInserting the module battery


1.4 Inserting the module battery

The Smart-Vue temperature monitor is a standalone device that runs on battery power. To activate your Smart-Vue module and add it automatically to your wireless monitoring network, do the following:

Insert the provided battery, if not already installed, making sure to respect the polarity (see image printed inside battery slot). We recommend that you use a manual screwdriver, being careful not to over-tighten the screws.

Figure 2. Remove back cover and insert battery (respect +/- polarity)

1.4.1 Refreshing the module display with a short press

You may refresh the Smart-Vue display with the latest sensor readings by performing a short press on the module’s push-button. Simply press the button briefly to update and view the current reading.

CAUTION: Make sure you only press the button briefly, as a long-press will active the automatic wireless network search feature.

1.5 Before you begin In order to install Smart-Vue modules as described in this guide and the Smart-Vue Client 5 Software User Manual:

• Smart-Vue Server/Smart-Vue Client software must be installed and ready to use.

• You must have appropriate access rights to configure devices.

• A Smart-Vue receiver must be installed and ready to use on your computer or network. The receiver may either be a USB receiver connected directly to the Smart-Vue Server server computer, or a TCP/IP receiver connected to your local network via an Ethernet cable.

Smart-Vue module overview and installationHow to place your Smart-Vue module for best performance


Note USB receiver installation is described in the Smart-Vue Server / Smart-Vue Client Installation Guide on your Smart-Vue CD-ROM.

TCP/IP receiver installation is described later in this manual.

CAUTION: Modules with internal sensors should not be placed in cold-rooms.

1.6 How to place your Smart-Vue module for

best performance

For optimal operation, follow these recommendations when physically placing your device:

• Do not place the module within 40 cm (16 in.) of another module.

• Make sure the wireless module is not placed on an electrical conduit or cable tray (such as for computer network cables).

• For best results, place the module so that it faces the general direction of the receiver antenna.

• Keep about 20 cm (8 in.) clear space around the module. For example, a module that is “stuck” between two refrigerators may not communicate effectively.

• Receiver and module placement, when possible, should be at a minimum height of 2 meters (6 feet) to prevent wireless signal attenuation. Receivers and modules placed lower than the recommended height could result in excessive communication errors or even communication failure.

• If you are using sensors connected by a cable:

• Make sure all cables are firmly attached

• You must be able to open and close the enclosure door without forcing

• Flat ribbon cables must remain flush with enclosure door joints.

CAUTION: When routing a cable (if necessary) for any Smart-Vue sensor, avoid direct contact with or close proximity placement of the sensor cabling with any high voltage wiring. Cabling should be placed with no less than a minimum of 5 cm (2 inches) distance from high voltage components. Also, avoid running the sensor cable in parallel with high voltage wiring.

For all other manufacturers’ equipment, contact the manufacturer of the instrument for instructions regarding proper placement of the sensor.

Smart-Vue module overview and installationRecommended order for installing modules


1.7 Recommended order for installing modules

In addition to placing your Smart-Vue module as described for best wireless performance, you may also optimize overall network performance by proceeding as follows when installing multiple modules:

1. Examine the general layout of your site to determine the placement of your Smart-Vue modules. The extent of your pre-installation site survey depends on the number of modules to install. Feel free to contact your sales representative for more information on this topic.

2. Place all modules in their final locations before running wireless setup.

3. Begin activation by pressing on the module’s button for 3 seconds (until “Searching” is displayed on the screen), starting with the modules closest to your receiver, working your way “out” in concentric circles. This enables each Smart-Vue module to establish the optimal connection to your receiver.

Figure 3. Start installation with modules closest to your receiver and work your way “out” in concentric circles

CAUTION: Automatic installation is generally advised for use with relatively small systems of up to about 15 end-points. More importantly, there should only be one receiver present nearby. If other systems are within wireless range, there is a chance that automatic installation will connect the module the a different receiver than the one you expect. For larger systems, or systems with several receivers, we recommend manual installation using Smart-Vue Client software.

Also, after automatic configuration, we recommend that you verify, in Smart-Vue Client, that modules are not being used as repeaters for other modules, unless absolutely necessary.

Smart-Vue module overview and installationPreparing mounting kit with a magnet (optional)


1.8 Preparing mounting kit with a magnet

(optional)

Your Smart-Vue module includes a holder so you can mount the device easily on various surfaces. In addition to the provided screws, you will also find a magnetic pad with adhesive backing that you can attach to the holder and then use to adhere the holder to metal surfaces easily.

1. Clean the back of the holder with a mild cleanser or alcohol.

2. Remove the protection from the adhesive pad on the magnet and place the magnet on the back of the holder.

3. Place the holder and magnet down on a flat surface and press down strongly for 30 seconds to firmly attach the magnet.

1.9 Where to find more information

The Smart-Vue Software User Manual provides detailed information on installation procedures. You may click on Help User manual ( ) to open the software user manual directly from within the Smart-Vue Client software.

The Smart-Vue Server / Smart-Vue Client Installation Guide also describes the installation procedure in detail

Smart-Vue module overview and installationWireless setup


1.10 Wireless setup

1.10.1 Automatic one-button installation

Smart-Vue modules feature an automatic wireless setup feature that enables you to add a new Smart-Vue module to your wireless network just by pressing the button on the front of your module.

CAUTION: This installation method is designed for networks with up to about 15 end-point modules. After installation, we recommend that you verify wireless paths in Smart-Vue Client to ensure that modules are connected to the expected receiver and that other modules are not being used as repeaters unless absolutely necessary.This procedure is described in detail in Configuring and managing modules / sensors in the Smart-Vue Client Software User Manual provided with your solution.

1.10.2 Manual wireless setup For greater control over module installation, and for larger wireless monitoring systems, it is preferable to install modules manually via the Smart-Vue Client software.

This procedure is described in detail in both the Configuring and managing modules / sensors in the Smart-Vue Client Software User Manual and the Smart-Vue Server/Smart-Vue Client Installation Guideprovided with your solution.

Temperature module (with internal or external digital sensor)Package contents


2 Temperature module (with

internal or external digital sensor)

2.1 Package contents • Smart-Vue wireless monitoring module with battery – 3.6V Lithium, 3600 mA

• Internal or external temperature sensor:

• Internal Digital Temperature Modules (+10° to +50°C) Ambient temperature measurement

• External Digital Temperature Modules (-40° to +80°C) Freezers, refrigerators, and cold rooms

• External Digital Temperature Modules (-40° to +120°C)Ovens, incubators, and water baths

• Smart-Vue mounting kit with plastic holder, magnet, screws, cable ties, plastic cable holders and Velcro®

• For modules with external sensor(s) only:

• Flat ribbon cable(s) (for -40°C to +80°C and -40°C to 120°C sensors)

• Sensor mounting kit with wire-ties and plastic holders with adhesive backing

Figure 4. Smart-Vue temperature module with external sensor

Temperature module (with internal or external digital sensor)Temperature module recommendations


2.2 Temperature module recommendations

1. Smart-Vue temperature modules with external sensors may be installed on the outside of refrigerators and freezers, with the sensor(s) placed inside the enclosure and connected via the provided flat ribbon cable. Modules with internal sensors should not be placed in cold-rooms.

2. Depending on the design of the controlled temperature space to be monitored, you may be able to pass the sensor through an access port or opening. We recommend that you use the access port or opening if one is available.

- When installation permits routing the sensor cabling through an access port or opening, connect the male end of the sensor firmly into the female end of the Smart-Vue wireless module.

- When installation requires passage through the door gasket seal, connect the male end of the sensor into the female end of the flat cable by joining the connectors (without unscrewing them). Then connect the other end of the flat cable into the end of the Smart-Vue wireless module.

2.3 Placing an internal sensor within the

chamber

Depending on your refrigerator or freezer model, it may be better to leave the sensor sitting on a shelf inside the chamber rather than sticking it to a side wall.

This is particularly relevant when you have carried out a mapping study and determined the ideal location for the sensor. In that case, make sure that the sensor does not interfere with loading and unloading your product(s) and that the location does not represent a risk for either your product(s) or the sensor.

2.4 Placing Smart-Vue module and external

sensor

1. If you have a Smart-Vue module with one or more external sensors, the best solution is to use the access port or opening to insert the sensor(s). Otherwise, run the temperature sensor into the enclosure via the door joint, taking care to place the flat cable flush with the joint.

CAUTION: Installation through the door gasket on freezers may cause ice build-up inside the freezer and/or on the freezer door. This may result in damage to the freezer door if not properly maintained. When used with incubators, use of the flat cable may cause condensation, which could potentially increase the risk of contamination.

2. Clean the surface for the sensor using alcohol to remove any grease or dirt.

Temperature module (with internal or external digital sensor)Where to go for more information


3. Attach one of the plastic cable holders to the sensor, remove the protective strip from the adhesive, and place the holder on the clean spot inside the enclosure.

4. Place the sensor / flat ribbon cable connector on the inside of the chamber in the same manner, as shown here:

Figure 5. Sensor inside chamber (external sensor only)

5. Your mounting kit includes a plastic holder that can be mounted using the provided magnet, screws or Velcro®. Choose the method that is most appropriate for your situation and place the Smart-Vue module as described in “How to place your Smart-Vue module for best performance” refer to Section 12.6. For example:

Figure 6. Smart-Vue module mounted on the refrigerator door

6. Attach or coil the excess cable neatly. We also recommend that you secure the cable to the unit to prevent the module from falling if it becomes dislodged from the unit or holder.

2.5 Where to go for more information

Please see the complete Smart-Vue Client 2.0 Software User Manual for instructions on module and system configuration.

Temperature / humidity module (with dual external sensors)Package contents


3 Temperature / humidity module

(with dual external sensors)


• Dual module with humidity and temperature sensor

• 4-wire cable to connect Smart-Vue with an external sensor


• Flat cable (extension for door gasket)

• Calibration certificate (if purchased with calibration option) downloadable on-line directly from within Smart-Vue Client software

• Documentation CD-ROM

3.2 Humidity / temperature module

specifications

• Measured ranges:Temperature: -40°C to +100°C (-40°F to +212°F)Relative humidity from 0 to 100%

• Digital sensor with 4 leads

• 33 x 11.6 mm (1.3 x 0.5 in.) plastic casing with PTFE filter

• Cable length: 0.80 m (31.5 in.)

• Connector with 4 gold-plated pins between sensor and wireless module

• Temperature measurement uncertainty: +/- 0.3°C without calibration; +/- 0.15°C after calibration (+10°C to +40°C)

• Humidity measurement uncertainty: +/- 2% RH after calibration (10% to 90% RH)

• Resolution: 0.0625°C and 0.1% RH

• Protection: IP67 (sensor), IP40 (connector)

Temperature / humidity module (with dual external sensors)Module presentation


3.3 Module presentation The Smart-Vue wireless humidity / temperature module is a dual-function device that monitors both relative humidity levels and temperature. This module is generally used in various types of storage, medical and traceability applications. The white sensor shown below in Figure 7 contains both the humidity and temperature sensor.

Push-button

Cable with humidity / temperature sensor

LCD display with module name, humidity, temperature, signal and battery indicators

Figure 7. Dual humidity / temperature sensor

The Smart-Vue module collects and stores humidity (RH) and temperature readings from the connected sensor module at regular intervals and transmits them to a computer running the Smart-Vue Server/Smart-Vue Client system management software. This software enables you to completely configure your Smart-Vue modules as well as handle alarms, alerts, data storage and more quickly and reliably.

3.3.1 Main features • Autonomous battery-powered wireless module

• Dual humidity / temperature sensor

• Configurable data-logging, wireless transmission and alerts

• Automatic wireless setup

• Wireless range: Indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3 repeaters

• Measurement ranges:

• Temperature: -40°C to +100°C (-40°F to 212°F)

• Relative humidity from 0 – 100%

Temperature / humidity module (with dual external sensors)Placing the sensor and Smart-Vue module


3.4 Placing the sensor and Smart-Vue module

1. Connect the sensor and wireless module by joining the connectors.

Insert sensor connector Rotate ring to lock into place

Figure 8. Align and press firmly to join connectors

2. Mount the Smart-Vue module in the desired location using the provided plastic holder, which you may mount using a magnet or Velcro® tape. Choose the method that works best for your location and place the Smart-Vue module as described earlier in “How to place your Smart-Vue module for best performance” refer to Section 12.6.

3. Use the provided plastic cable holders to attach or coil the excess cable neatly.

CAUTION: When routing the cable for the Smart-Vue sensor, avoid direct contact with or close proximity placement of the sensor cabling with any high voltage wiring. Cabling should be placed with no less than a minimum of 5 cm (2 inches) distance from high voltage components. Also, avoid running the sensor cable in parallel with high voltage wiring.For all other manufacturers’ equipment, contact the manufacturer of the instrument for instructions regarding proper placement of the sensor.



PT100 module (external sensor)Package contents


4 PT100 module (external sensor)

4.1 Package contents • Smart-Vue wireless monitoring module with battery – 3.6V Lithium, 3600 mA.

• One of the following PT100 sensors:

• PT100 (+100°C to +350°C) – ovens, kilns, incubators

• PT100 (-100°C to +150°C) – generally used in ultra-low-temperature (ULT) freezers, often -80°C

• PT100 (-200°C to +50°C) – liquid nitrogen (LN2) tanks



• Cable (for freezers, orange cable supports temperatures from -200°C to +250°C; for ovens, gray cable supports up to +350°C if firmly attached and up to +250°C if cable is moved regularly)

• Sensor mounting kit with 2 wire-ties and 4 plastic holders with adhesive backing


4.2 Product overview The Smart-Vue wireless PT100 temperature module supports three different PT100 temperature sensors, each designed for a different application and temperature range. Read values are converted into useful information by the Smart-Vue Server/Smart-Vue Client application and displayed on the Smart-Vue end-point module.

PT100 module (external sensor)Getting started


4.2.1 Main features • Configurable data-logging, wireless transmission and alerts


• Temperature range dependent on PT100 sensor: -100°C to +150°C; -200°C to +50°C; or +100°C to +350°C

• Wireless range indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3 repeaters

• Operating temperature range for wireless module: 0°C to +50°C (connector must be at room temperature)

Smart-Vue PT100 modules are typically installed on the outside of freezers, ovens, and nitrogen tanks with the sensor placed inside the chamber via the appropriate built-in configuration.

4.3 Getting started

4.3.1 Smart-Vue and PT100 delivered connected and

calibrated

The Smart-Vue module and PT100 sensor are already connected to each other when you receive them. They have been calibrated as a “pair” before delivery. If you change either the module or the sensor in the future, you must recalibrate the new pair.

4.3.2 Placing the PT100 sensor As mentioned above, the Smart-Vue wireless monitoring system supports three different PT100 temperature sensors, each designed for a different application and temperature range. Placement of your PT100 sensor(s) depends on the equipment you intend to monitor, as described below.

CAUTION: In all cases described in this section, the plastic male connector (Figure 13) must be at room temperature.

Note When routing the cable for any Smart-Vue sensor, avoid direct contact with or close proximity placement of the sensor cabling with any high voltage wiring. Cabling should be placed with no less than a minimum of 5 cm (2 inches) distance from high voltage components. Also, avoid running the sensor cable in parallel with high voltage wiring.

Your equipment may be different than that described here. Contact the manufacturer of your equipment for instructions regarding proper placement of the sensor.



4.3.3 PT100 (calibrated for +100°C to +350°C)

When using PT100 sensors with ovens, kilns and incubators, we recommend that you insert only the sensor into the chamber. The sensor can withstand +350°C but high temperatures can affect the gray cable. The cable supports temperatures up to +350°C if firmly attached (no movement) or up to +250°C if the cable is moved regularly.

The sensor length is designed to ensure that the sensor at the end of the sensor reaches properly into the space being monitored.

When possible, route the sensor through the same access port used by the unit control sensor or an accessory port, such as that shown below in Figure 9. Mount the Smart-Vue sensor as close to the unit control sensor as possible.

Figure 9. PT100 (-100°C to +350°C) for ovens, klins, and incubators

CAUTION: We do not recommend inserting the sensor through the door gasket on CO2 incubators, as this may result in water condensation in units that are operating at high humidity levels.

4.3.4 PT100 (-100°C to +150°C)

When installing a PT100 sensor in an ultra-low-temperature (ULT) freezer, it is easiest to proceed with a thawed freezer.

When possible, route the sensor through the same access port used by the unit control sensor or an accessory port, such as that shown in Figure 10.

When routing the Smart-Vue sensor through the same port used by the control sensor, Thermo Scientific recommends installing the sensor only after the freezer has reached a thawed state.

To negate the possibility of condensation dripping on the electronics, avoid routing the cable in close proximity to any electrical enclosures.



Mount the Smart-Vue sensor as close to the unit control sensor as possible. When possible, we recommend mounting the Smart-Vue sensor within 5 cm (2 inches) of the control sensor.

When mounting the Smart-Vue sensor, avoid direct contact with the wall of the freezer. This will ensure the sensor is mounted to permit measurement of air temperature only.

CAUTION: We do not recommend installing the sensor through the door gasket on a ULT freezer. This leads to excessive ice build-up and possible door damage as well as longer compressor run times that may result in other mechanical problems.

The orange cable, which supports temperatures from -200°C to + 50°C, may be placed inside the freezer. Make sure you attach the sensor using the provided cable-ties and reseal any openings you may have unsealed to insert the sensor using permagum sealant.

Figure 10. Sample PT100 (-100°C to +150°C) for ULT freezer



4.3.5 PT100 (-200°C to +50°C) PT100 sensors for Thermo Scientific LN2/cryogenic tanks must be mounted, when applicable, in close proximity to the unit display sensor.

To avoid temperature measurement disappearances, Thermo Scientific recommends mounting the sensor at the same height as the display sensor.

As an example, some freezers have an access panel on the back of the unit in which you may route the sensor cable up the back wall. Place the cable under the tank gasket utilizing the notch at the 12 o’clock position. We recommend the installation of permagum sealant where the cable passes through the notch.

Depending on whether storing in vapor or liquid phase, place the sensor at a depth suitable for proper temperature monitoring.

Figure 11. PT100 (-200°C to +50°C) for nitrogen/cryogenic tank

Push Button

LCD display with module name, temperature, signal and battery indicators

PT100 sensor

Figure 12. Smart-Vue wireless module with PT100 sensor (-100°C to +150°C)

PT100 module (external sensor)Where to go for more information


Here is a detailed description of the parts of the various PT100 sensors (sold separately).

Male connector

Red thermo-retractable band

Silk glass Junction Pot Steel Tube Sensor

Figure 13. PT100 sensor details (red band ovens)

Male connector

Blue thermo-retractable band

Shielded cable Thermo-retractable band

Steel tube Sensor

Figure 14. PT100 sensor details (blue band standard)

Male connector

Yellow thermo-retractable band

Shielded cable Junction potSteel tube Sensor

Figure 15. PT100 sensor details (yellow band cryogenic)



CO2 and temperature module (with dual external sensors)Package contents


5 CO2 and temperature module

(with dual external sensors)


• Dual module with CO2 and temperature sensors

CAUTION: The Smart-Vue module and its wireless features are powered by the unit’s battery. Although the AC adapter plugs into the Smart-Vue module, this power is used only by the external CO2 / temperature sensor.

• 4-wire flat ribbon cable to connect Smart-Vue with sensor module




5.2 CO2 / temperature module specifications

• Measured ranges: Temperature: 0°C to +50°C (+32° to +122°F); CO2: 0 to 9% CO2

• Digital sensor with 4 leads

• Dimensions: 79.5 x 76.5 x 45.5 mm (3.1 x 3.0 x 1.8 in.)

• Flat cable length: 0.85 m (33.36 in.)

• Connector with 4 gold pins between sensor and wireless module

• Temperature measurement uncertainty: +/- 0.3°C without calibration and +/- 0.15°C after calibration (+10°C to +40°C)

• Resolution: 0.0625°C

• IP44 protection, plastic casing (ABS, Polycarbonate) with PTFE filter, 0 to 90% RH non condensing for indoor use

CO2 and temperature module (with dual external sensors)Product overview


5.3 Product overview The Smart-Vue CO2 wireless module is a dual-function device that monitors both CO2 concentration and temperature. This module is designed to be placed on the outside of an incubator and connected to the sensor module sitting upright inside the incubator via a ribbon cable.

Figure 16. Smart-Vue with flat cable to C02 / temperature sensor in incubator

Smart-Vue collects and stores CO2 and temperature readings from the connected sensor module at regular intervals and transmits them to a computer running the Smart-Vue Server/Smart-Vue Client system management software. This software enables you to completely configure your Smart-Vue modules as well as handle alarms, alerts, data storage and more quickly and reliably.

IMPORTANT NOTE : Do not place the Smart-Vue wireless module inside the incubator. Remove the CO2 / temperature sensor from inside the incubator if you decontaminate the incubator (which produces a heat level not supported by the sensor).

5.3.1 Main features • AC-powered wireless module (with backup battery)

• CO2 / temperature sensor (which draws current from the Smart-Vue wireless module on AC power)



• Wireless range: indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3 repeaters

• Operating temperature range for wireless module and sensor: 0°C to +50°C

• CO2 concentration detected from 0 - 9%

CO2 and temperature module (with dual external sensors)Product overview


5.3.2 Smart-Vue module and external CO2 / temperature

sensor

Smart-Vue wireless modules connect to remote devices (e.g., sensors and sensors) to monitor their status, transmitting information wirelessly to a central database managed by Smart-Vue Server software. Alerts can be sent automatically in case these readings indicate specific alarm conditions configured in the software.

LCD display with CO2, temperature, signal and battery indicators

Push-button

Plug for AC adapter

Cable to connect to CO2 / temperature module’s ribbon cable

Figure 17. Smart-Vue wireless module with cable for CO2 module

Temperature sensor plug CO2 detector opening

Power /communication cable plug to Smart-Vue module

Figure 18. Smart-Vue CO2 sensor

CO2 and temperature module (with dual external sensors)Placing the sensor and Smart-Vue module


5.4 Placing the sensor and Smart-Vue module

1. Place the CO2 / temperature sensor upright inside the chamber to be monitored, taking care to place the flat ribbon cable flush with the door joint.

Figure 19. Ribbon cable lays flat beneath door joint

2. Make sure that the sensor unit stays in an upright position as shown here:

Figure 20. CO2 / temperature module inside cabinet

3. Mount the Smart-Vue module on the exterior of the incubator door using the provided plastic holder, which you may mount using a magnet or Velcro®. Choose the method that is most appropriate for your situation, and place the Smart-Vue module as described in How to place your Smart-Vue module for best performance (refer to Section 12.6), for example:

Figure 21. Smart-Vue module mounted on incubator door

CO2 and temperature module (with dual external sensors)Where to go for more information


4. Connect the sensor and wireless module cables by joining the connectors (being careful to not unscrew them).

Ribbon cable to sensor unit

Ribbon cable to Smart-Vue

Figure 22. Join cable ends by pressing them firmly together

5. Use the provided plastic cable holders to attach or coil the excess cable neatly.

CAUTION: When routing the cable for the Smart-Vue sensor, avoid direct contact with or close proximity placement of the sensor cabling with any high voltage wiring. Cabling should be placed with no less than a minimum of 5 cm (2 inches) distance from high voltage components. Also, avoid running the sensor cable in parallel with high voltage wiring. Feel free to contact the manufacturer of the instrument for instructions regarding proper placement of the sensor.



Differential pressure module (with internal sensor)Package contents


6 Differential pressure module

(with internal sensor)



• Clear Tygon® hose (diameter: 4 mm; length 50 cm) which can be connected to your existing pressure monitoring system

• 4 mm to 5 mm hose “T” adapter

• Smart-Vue mounting kit with plastic holder, magnet, screws, cable ties and plastic cable holders and Velcro®

• Documentation CD-ROM (including an MS Excel spreadsheet for recalculating correction parameters based on altitude and hose length).

6.2 Product overview The Smart-Vue differential pressure module contains two pressure sensors, enabling you to compare the relative pressure between two areas, such as physically separated rooms.

This module is typically placed in the room in which the ambient pressure is considered as “normal.” A tube is placed on one of the module’s inputs to measure the pressure in another room. The Smart-Vue differential pressure module is particularly suitable for use in monitoring “clean” and “dirty” laboratory areas.

For example, in Case 1 the tube is placed in an area where the pressure should be higher than where the module is placed, such as in a “clean” room (whose higher pressure pushes outward into the normal room in order to keep microbes from entering).

Case 2 shows the opposite. The tube is placed in an area where the pressure should be lower than where the module is placed, such as in a “dirty” room (whose lower pressure keeps microbes from escaping out into the normal room).

Differential pressure module (with internal sensor)Product overview


Figure 23. For monitoring pressure in “clean” or “dirty” laboratory spaces

Smart-Vue collects and stores pressure readings at regular intervals and transmits them to a computer running the Smart-Vue Server/Smart-Vue Client system management software. This software enables you to completely configure your Smart-Vue modules as well as handle alarms, alerts, data storage and more quickly and reliably.

CAUTION: One input on the module must always be left open.

6.2.1 Main features • Battery-powered wireless module

• Pressure measurable from -500 Pa to +500 Pa (– 2.0 to + 2.0 in H2O)



• Wireless range (indoors): 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3 repeaters


• Mounting kit for wireless module (Velcro® and magnet included)

Push-button

LCD display with pressure difference, signal and battery indicators

“High” input

“Low” input

Differential pressure module (with internal sensor)Placing the differential pressure module


Figure 24. Differential pressure module with tube on under-pressure input

6.3 Placing the differential pressure

module

1. Place the Smart-Vue differential pressure module in the appropriate location for your needs.

2. Connect one end of the tube in the room to be monitored, and connect the other end to the appropriate connector on the Smart-Vue module (refer Figure 23).

3. Mount the Smart-Vue module using the provided plastic holder, which you may mount using a magnet or Velcro® tape. Choose the method that is most appropriate for your situation and place the Smart-Vue module as described earlier in “How to place your Smart-Vue module for best performance” refer to Section 12.6).

Figure 25. Smart-Vue module mounted in plastic holder

Differential pressure module (with internal sensor)Differential pressure sensor specifications


6.4 Differential pressure sensor specifications

• Measured range: -500 Pa to +500 Pa (– 2.0 to + 2.0 in H2O)

• Connector tube diameter: 4 mm (4-5 mm adapter included)

• Measurement uncertainty: +/- 0.5 Pa +/- 4% of reading

• Resolution: 0.25 Pa

• Offset shift due to temperature variation: none (less than resolution)

• Span shift due to temperature variation: < 0.5% of reading per 10°C

• Offset stability: < 0.1 Pa/year

• Response time: 4.6 ms typical

• Media compatibility: Air, N2

• Limited media compatibility: O2

• Wet materials: PBT (polybutylene terephthalate), glass (silicon nitride, silicon oxide), silicon, gold, FR4, silicon as static sealing, epoxy, copper alloy, lead-free solder, fully RoHS compliant.

• Allowable overpressure: 1 bar (100 kPa, 400 inches H2O)

• Rated burst pressure: > 5 bars

• Air flow through the sensor creates a dependency on tube length. Error is less than 1% with a tube length up to 1 m (with 3/16 inch inside diameter)



4-20 mA modulesPackage contents


7 4-20 mA modules

7.1 Package contents • Smart-Vue wireless monitoring module with battery – 3.6V Lithium, 3600 mA and 2-wire cable to connect to a device that generates current of 4-20 mA.




7.2 Product overview The Smart-Vue 4-20 mA wireless monitor can be connected to any industry-standard device that generates a current of 4-20 mA, which can be measured to provide status information in a variety of applications, ranging from speed and wind monitors to angle and position devices to particle counters and ultra-low-temperature (ULT) freezers, and more.

Read values are converted into useful information by the Smart-Vue Server/Smart-Vue Client application and displayed on the Smart-Vue end-point module.

4-20 mA modulesWhere to go for more information


7.2.1 Main features • Configurable data-logging, wireless transmission and alerts


• Wireless range: Indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3 repeaters



Smart-Vue modules for 4-20 mA monitoring are typically installed in a convenient location at room temperature.

LCD display with latest reading, signal and battery indicators

Push-button

2-wire cable for 4-20 mA device

Figure 26. Smart-Vue wireless module with 2-wire cable

7.2.2 Wiring the Smart-Vue module to a 4-20 mA device

Connect the 2-wire cable extending from the Smart-Vue module to the appropriate output on your current-generating device (for 4-20 mA modules only). The black wire from the Smart-Vue module is the ground (-); the yellow wire is for the signal from your connected device (+).

Please check your device’s operating instructions for specific pin indications.



Dry contact module (external sensor)Package contents


8 Dry contact module (external

sensor)

8.1 Package contents • Smart-Vue wireless monitoring module with battery – 3.6V Lithium, 3600 mA and attached 2-wire cable to connect to the dry contact sensor

• Smart-Vue mounting kit with plastic holder, magnet, screws, cable ties and plastic cable holders and Velcro®


8.2 Product overview The Smart-Vue dry contact wireless module can be connected to any industry-standard device with a dry contact output. Dry contact devices do not generate any power. The Smart-Vue module emits a low current to detect whether the switch on the other device is open or closed.

Typical devices that provide a dry contact output include alarm units, door open/close sensors, and switches. The Smart-Vue module can be configured to detect either a “normally closed” or “normally open” state to correspond with the device to monitor. The Smart-Vue module indicates open or closed in large characters on its LCD display.

Dry contact module (external sensor)Where to go for more information


8.2.1 Main features • Configurable data logging, wireless transmission and alerts


• Wireless range indoors: 25-100 meters (82-328 ft); up to 400 meters (1,312 ft) with 3 repeaters


Smart-Vue modules for dry contact monitoring are generally installed in a convenient location at room temperature.

LCD display with latest reading, signal and battery

Push-button

2-wire cable for dry contact device

Figure 27. Smart-Vue wireless dry contact module with 2-wire cable



General module troubleshooting (FAQ)All modules


9 General module troubleshooting

(FAQ)

If you are having difficulties with your configuration, take a look at these frequently asked questions before contacting technical support.

9.1 All modules There is nothing displayed on the Smart-Vue module screen. What should I do? First, check to make sure the battery is installed and that it is inserted in the right direction (+/- according to image in the battery slot). Try testing the unit with a battery that is known to be of the correct size and voltage (3.6V Lithium, 3600 mA). Contact technical support if the battery is OK and still nothing is displayed on the screen.

I press the button for 3 seconds but my Smart-Vue does not connect to my receiver; what should I do? Try bringing the module closer to your receiver. If it works closer, then you may need to use a repeater in order for the wireless signal to reach the Smart-Vue module in its final location. Also check to make sure the receiver is working properly.

What is an acceptable wireless signal strength for my Smart-Vue module? We recommend that each module show a value of 50% or better when you click on the Signal button in Smart-Vue Client. Better signal strength results in better system performance.

The Smart-Vue module shows a strong signal, but I’m still not getting any readings from my sensor? This is usually due to a loose cable or improperly connected sensor. Check the cable between the Smart-Vue module and sensor. Try a different sensor.

What if I only see one of the two modules (on a dual-sensor device) in Smart-Vue Client? Make sure the cable is in good condition and that the connection between the two devices is tight.

Why don’t I get any temperature readings with an external sensor, even though the Smart-Vue module shows a strong signal? This is usually due to a loose cable or improperly connected temperature sensor. Check the cable between the Smart-Vue module and the sensor. Unplug the sensor and plug it back in. Make sure there are no exposed wires. Try a different sensor if possible.

General module troubleshooting (FAQ)Temperature module


9.2 Temperature module Can the external temperature sensor be submerged in glycol?Yes. To “absorb” sudden variations in temperature, such as those caused by opening and closing the enclosure door, you may submerge the metal part of the sensor in glycol or glycerol. This limits inconsequential temperature variations recorded by the sensor. Check your laboratory’s Quality guide for recommendations and make sure you use a volume of glycol that corresponds to the volume of product(s) you are monitoring. To achieve the same results, you may also delay transmission of alarms via the software and leave the sensors exposed.

PART 2– Network Devices

General module troubleshooting (FAQ)Temperature module


Overview of network devicesTemperature module


10 Overview of network devices

Wireless sensor modules in the Smart-Vue monitoring systems transmit data to the server computer running Smart-Vue Server via receivers, whose range may sometimes be extended by the use of one or more repeaters.

The diagram below shows how these elements fit together in a typical layout:

Figure 28. Sample network overview

There are several types of receivers:

• USB receiver: plugged directly into a USB port on the server computer. The USB receiver is not covered in this document, but is described in detail in the Installation guide for Smart-Vue Server/Smart-Vue Client® 2.0 and USB Wireless Receiver document provided with your solution.

• TCP/IP receivers: installed anywhere on an Ethernet network, enabling groups of remote sensors to communicate with a server beyond wireless range.

• Standalone repeater: a wireless range extending device that bridges the gap between a module and a receiver that are beyond wireless range. A repeater is transparent with respect to the data being transmitted.

Each of these devices is described in the following chapters of this section.

USB receiverTemperature module


11 USB receiver The USB receiver is described in detail in the Installation guide for Smart-Vue Server/Smart-Vue Client® 2.0 and USB Wireless Receiver document provided with your solution.

TCP/IP receiverPackage contents


12 TCP/IP receiver The Smart-Vue TCP/IP Network Receiver plugs into your local Ethernet network and collects data wirelessly from various types of Smart-Vue modules, including temperature, humidity and other sensors, and transfers it to the Smart-Vue Server data monitoring software.

Network receivers are particularly useful when you need to read sensors in one or more groups of Smart-Vue modules that are located remotely from the Smart-Vue Server computer used to monitor the data.

CAUTION: This receiver includes an automatic TCP/IP connection feature. Installation requires knowledge of your organization’s IP addresses, particularly static IP addresses. If you do not have access to this information, contact your system administrator for help before starting this installation.

12.1 Package contents • Smart-Vue Network Receiver module

• RJ-45 Ethernet cable - 2 m (6.5 ft)

• AC adapter (100v-240 V AC 50/60 Hz to 5V DC 1 Amp, four international plugs)

• External antenna

• Mounting kit

12.2 Product overview Installed on your Ethernet network, Smart-Vue network receivers provide a link to transfer data between your system’s Smart-Vue Server application and groups of Smart-Vue wireless modules. The Smart-Vue modules automatically and wirelessly transmit measurement data collected from various types of sensors, as well as alarms in case anomalies are detected.

12.2.1 Smart-Vue network receiver

A network receiver:

• Collects data transmitted by end-point modules and forwards it via a receiver module to the Smart-Vue Server database (from which users manage and access their end-point modules transparently using Smart-Vue Client software)

• Transmits configuration and on-demand read requests from the client software to end-modules

• Includes a 10/100BT RJ-45 connector

• Has a range from 25-100 meters (65-325 ft.) indoors up to approximately 700 meters (2,300 ft.) in line of sight

TCP/IP receiverProduct overview


• The number of end-point modules supported through a receiver depends on your system configuration. Please check with a qualified technician for more information.

Figure 29. Network receiver overview

12.2.2 Typical installation The following diagram shows two examples of a typical installation with network receivers.

Figure 30. Network receivers may be placed anywhere in your network

12.2.3 How it works The Smart-Vue network receiver enables you to access remote modules from the Smart-Vue Client monitoring application. Once installed, this receiver operates transparently as if it were connected directly to your Smart-Vue Server computer, like a USB receiver. The only difference is that the network receiver resides on your Ethernet network and communicates via TCP/IP.

TCP/IP receiverRequirements and recommendations


12.2.4 Use Smart-Vue Client to configure your TCP/IP receiver

The Smart-Vue Client software enables you to connect directly to the receiver in order to include it in your Smart-Vue monitoring system.

The receiver offers two different connection modes:

• Direct connection mode (a.k.a. outgoing mode)The software component provided with Smart-Vue Server residing on the server computer handles the connection to the TCP/IP receiver.

• Auto-connect mode (a.k.a. incoming mode)The receiver handles the connection to the software component on the server computer.

Choose the mode that best matches your network requirements. Namely:

• Auto-connect mode requires that the computer’s firewall (and the site firewall if the receiver is located at a remote site) allow incoming connections from the receiver’s IP address. This mode is useful when the receivers are located outside the physical network on which Smart-Vue Server is installed. In this case, the TCP/IP receivers may use the host network’s fixed IP address without having one of their own. The firewall is thus relatively easy to configure.

• Direct connection mode offers the advantage of clearly determining the connection parameters by setting a fixed IP address on the receiver. This may be more suited to installations in which the receivers are part of the same physical network as the server. Also, since you do not have to open any incoming ports on your firewall, it does not affect security.

This process is described in detail later (refer to Section 12.6 Configuring network receivers in).

12.3 Requirements and recommendations

This installation guide does not cover the installation of Smart-Vue end-point modules or Smart-Vue Server/Smart-Vue Client software. Please see the documentation provided with your solution if you need information regarding Smart-Vue Server/Smart-Vue Client software installation.

For the purposes of this installation guide, we assume the following:

• Smart-Vue Server/Smart-Vue Client software is installed and configured, and you have access rights to make changes.

• You have experience with networks, notably TCP/IP address and port configurations. If not, contact and work with your system administrator.

TCP/IP receiverRequirements and recommendations


12.3.1 General requirements and recommendations

• The personal computer (PC) running Smart-Vue Server software runs continuously, 24/7/365, and should be connected to an Uninterruptible Power Supply (UPS) that protects against power surges and provides power to back up the PC and components.

• The AC adapter used for your network receiver should also be plugged into the UPS.

• The UPS is also recommended as a power backup for your communication/network systems

• Weekly manual system testing (e.g., pull a sensor, verify that the communication system is working) should be performed as defined in the Standard Operating Procedure (SOP).




• For timely notification of an emergency/alarm, it is critical to establish primary, secondary and tertiary call-out procedures with escalation so contact is not dependent on reaching just one individual. Ideally, ultimate contact is with a security department or company with 24/7 monitoring.

Please see the for an in-depth description of Smart-Vue end-point module configuration, alerts, notification, data management and general system features.

12.3.2 System requirementsCAUTION: Do not install Smart-Vue Server on a laptop computer.

• PC running the following Microsoft Windows 32- or 64-bit systems:Windows 7, Windows 8, Windows Server 2008 and Windows Server 2012

• 10/100/1000 Mbit Ethernet network (TCP/IP)

• Microsoft Internet Explorer browser to access the receiver’s on-board settings (other browser applications may not display configuration screens correctly). Use “Browser compatibility mode” for recent versions of Internet Explorer.

TCP/IP receiverInstallation procedure


• Administrator, Super Administrator, or Metrology rights in the Smart-Vue Client software you are using to install the network receiver.

• UPS sized appropriately for your power and system requirements. Make sure you follow the manufacturer’s maintenance recommendations.

12.4 Installation procedure

The procedure described here assumes that you are installing your new receiver into an existing network in which the Smart-Vue Server/ Smart-Vue Client software and at least one Smart-Vue end-point module are already up and running. You will need Administrator rights to access certain configuration options. If you need more information, please refer to the Smart-Vue Client 2.0 Software User Manual for complete details for using the software and configuring your products.

CAUTION: This installation requires knowledge of your organization’s IP classes and addresses, particularly static IP addresses. If you do not have access to this information, we highly recommend that you work with your system administrator before starting this installation.

12.4.1 Temporarily disable the firewall on your computer

For smooth installation, we recommend that you temporarily disable your firewall during installation. (A firewall is a security system that acts as a protective shield between your network and the outside world.)

This must be done by a user with Administrator rights. Contact your system administrator for help if you are unsure or if you do not have Administrator rights.

Disabling your firewall is a temporary action just for installation. (Refer to Section 12.7 - Configuring your local firewall) for the long-term solution, which involves configuring firewall ports, or contact your system administrator for assistance.

12.4.2 Placing your network receiver for best performance

For optimal operation, follow these placement recommendations:

• To avoid electrical interference, place the receiver at least 80 cm (31 in.) away from electrical outlets, wiring and network cabling.

• For best signal propagation, place the receiver in an open area at a slightly elevated location (i.e., not directly on the ground), about 2 meters (6.5 ft.) high.

TCP/IP receiverConfiguring TCP/IP receiver parameters


12.4.3 Activating your network receiver

The Smart-Vue network receiver is a standalone device that requires a wall power source for operation. To activate your receiver:

1. Screw the provided antenna onto the network receiver without forcing it.

2. Place the receiver as described in the previous section, and use the wall-mount adapter or Velcro® tape to adhere it.

3. Plug the AC adapter into the electrical power outlet or UPS.

CAUTION: We highly recommend that you use a UPS for your receiver(s).

4. Insert the adapter’s AC adapter plug into the network receiver. The network receiver’s two red LEDs light up for a couple of seconds, and then one of them turns off.

5. Use the provided RJ-45 Ethernet cable to plug the receiver into your network.

12.5 Configuring TCP/IP receiver

parameters

12.5.1 Common parameters for incoming and outgoing

set-ups

To configure your TCP/IP receiver, use your Web browser to connect directly to the network receiver and then configure its basic parameters, as described below.

CAUTION: For this configuration, you need to plug in the provided AC adapter, and connect your network receiver either into the network directly using a regular RJ-45 Ethernet cable or into your computer using a crossed-cable. The receiver does not need to be placed in its final location for this operation, but it does need to be accessible over the network.

Smart-Vue Network Receivers are delivered with a default IP address to ensure that you can access them. The default IP address is: 192.168.0.100. You can request a different IP address to be pre-configured when you order your product.



CAUTION: The process described in this section requires that you know an available static IP address. This IP address must be in the same IP class as 192.168.0.x. Contact your system administrator for assistance.

Follow these steps to adapt the network receiver to your network:

1. Open your Internet browser (i.e. Internet Explorer).

2. Type 192.168.0.100 in the address bar, and then press Enter on your keyboard. Click on OK if you are prompted to enter a login name and password (leave the fields empty)

Figure 31. Network receiver configuration interface (main screen).

3. Click on Network in the left-hand panel.

4. Click on the button next to the section Use the following IP configuration, and then enter the IP Address, Subnet Mask, Default Gateway fields to match your network. Leave DNS set to 0.0.0.0. This information is dependent on having an available static address. Contact your system administrator if necessary.

Figure 32. Sample IP address settings for TCP/IP receiver



5. Click to check the Auto Negotiate checkbox.

6. Click on OK to save your network settings.

7. Click on Server in the left-hand panel.

8. Enter 10 in the TCP Keepalive (secs) field.

9. Click on OK to save your server settings.

10. Click on Connection in Channel 1 in the left-hand panel.

12.5.2 Incoming mode (Auto-connect) specific

parameters

1. Under Active Connection, use the Active Connect pull-down menu to select Auto Start.

2. Under Passive Connection, make sure the Accept Incoming pull-down menu is set to No.

3. Leave all other settings at their default values on this screen (provided in the Appendix for your information), except for those in Endpoint Configuration, which should be set as follows:

Field Description Setting

Local port 0

Remote port

TCP port (on Smart-Vue Server computer) used to establish TCP/IP communications.

Typically 10001 (to be confirmed by your IT department or system administrator; this can be the same number as Local port). This port must be open for incoming communications both on the network containing the Smart-Vue Server computer, and on the server computer itself. (This number is entered later in Smart-Vue Client, see Section 12.6.1 Adding the new network receiver).

Remote host (IP or name)

The computer running Smart-Vue Server.

IP address

Auto increment for active connect

Checked

4. Click on OK (Done! must appear next to the button).



5. Click on Apply Settings in the left-hand panel to save your configuration changes to the network receiver. This transfers the configuration to the receiver and restarts it automatically.

6. You may close your browser after the configuration is saved.

12.5.3 Outgoing mode (Direct connect) specific parameters

1. Under Passive Connection, use the Accept Incoming pull-down menu to select Yes.

2. Under Active Connection, make sure the Active Connect pull-down menu is set to None.

3. Leave all other settings at their default values on this screen (provided in the Appendix for your information), except for those in Endpoint Configuration, which should be set as follows:

Field Description Setting

Local port

TCP port (on receiver) used for TCP/IP communications.

Typically 10001 (this number is entered later in Smart-Vue Client, see Section 12.6.1 Adding the new network receiver). This port must be open for outgoing communications both on the network containing the Smart-Vue Server computer, and on the server computer itself.

Remote port 0

Remote host (IP or name)

The computer running Smart-Vue Server.

0.0.0.0.

Auto increment for active connect

Unchecked

4. Click on OK (Done! must appear next to the button).

5. Click on Apply Settings in the left-hand panel to save your configuration changes to the network receiver. This transfers the configuration to the receiver and restarts it automatically.

6. You may close your browser after the configuration is saved.

TCP/IP receiverConfiguring network receivers in Smart-Vue Client


CAUTION: You do not need to make any changes to the other screens (Serial Tunnel, Channel 1/Serial Settings, Email and Configurable Pins). Default settings for the other (unused) fields on these configuration screens are provided in the Appendix.

12.6 Configuring network receivers in

Smart-Vue Client

After you have completed the previous installation steps, your network receiver can be configured in Smart-Vue Client as described in this section.

12.6.1 Adding the new network receiver

CAUTION: Here you will need to know the IP address and “Local port” configured in the previous section.

Follow these steps to add a network receiver to your Smart-Vue Server/ Smart-Vue Client system:

1. Open Smart-Vue Client and log in.

2. Click on the Settings tab Sensor settings ( ) or press F11.

3. If prompted, enter your login name and password, and click on OK.

4. Click on Add/Update a module Create a receiver.

Figure 33. Add the new receiver in Smart-Vue Client



5. Enter a name (maximum of 8 characters) for the receiver in the Receiver name field.

CAUTION: The following characters may be used in Site/receiver names:Numbers: 0 to 9 Letters: A to Z (capital or lower case)Special characters: “_” (underscore)

Enter the port number used by Smart-Vue Server for this receiver in the “Server TCP port used by Smart-Vue Server” field.

CAUTION: Make sure no other receivers are currently configured to use the TCP port indicated in the Server TCP port used by Smart-Vue Server field (the default is 11001). Increment this value for each new receiver you add to the system.

6. If you choose to install the TCP network receiver in Direct connection mode (connection from the server to the receiver):

- In the TCP/IP receiver - Outgoing connection zone:Connect to receiver TCP port: enter the TCP port on which the IP receiver will accept connection from server.Receiver IP address: Enter the receiver IP address.

If you choose to install the TCP network receiver in Auto-connect mode (connection from the receiver to the server)

- In the TCP/IP receiver - Incoming connection zone:Receiver connects to server TCP port: enter the TCP port on the server to which the IP receiver will connect.

7. Click on OK Close to save your settings.

12.6.2 Testing the connection After adding the receiver to your system as described in the preceding section, you may use Smart-Vue Client to test the network connection to the device.

1. In Smart-Vue Client, click on the Settings tab Sensor settings ( ) or press F11 Add/update a module

2. Select your IP receiver using the pull-down menu in the upper left-hand corner of the screen.



Figure 34. Add the new receiver in Smart-Vue Server/Smart-Vue Client

3. Click on Test SmartSvc availability to make sure that the software created the new receiver correctly. “Present” is displayed next to the button. See Troubleshooting in the Appendix if you have any problems here.

4. Click on Receiver firmware information to make sure that the software can reach the receiver over the network. The firmware version is displayed next to the button. See Troubleshooting in the Appendix if you have any problems here.

TCP/IP receiverConfiguring your local firewall for a TCP/IP receiver


12.7 Configuring your local firewall for a

TCP/IP receiver

If a firewall is activated, it needs to be configured to authorize communications with Smart-Vue Client/Smart-Vue Server software modules. This simple procedure involves adding some TCP ports to the firewall configuration, as described here. If you are using Windows firewall, please follow the steps below (if your operating system is not listed, contact your system administrator).

Open the Control Panel, and then:

Windows 7 and 8:

Click on System And Security Windows Firewall Advanced Settings Inbound Rules New Rule and add rules for the ports below.

Name Port number TCP or UDP

SVuServer 11000 TCP

MySQL 33006TCP

Receiver 1:

SmartSvc 11001 TCP

Receiver 10001 TCP

Receiver 2:

SmartSvc 11002 TCP

Receiver 10002 TCP

CAUTION: If you have installed other firewall software, check the firewall’s user manual for specific instructions that may apply, or check with your system administrator.

TCP/IP receiverNote about anti-virus software


12.8 Note about anti-virus software

In some cases, third-party anti-virus software may cause problems with Smart-Vue Client/Smart-Vue Server software operation.

If you are having problems, you may check whether or not this is the case by temporarily disabling your anti-virus software to see if that resolves the issue. Follow specific instructions for your operating system and application.

Anti-virus applications generally place an icon in the Windows task tray in the lower right-hand corner of your screen. For example, to disable an anti-virus application such as Norton AntiVirus or McAfee, right-click on the application’s icon in the lower right-hand corner of your screen, next to the system clock. This should display a pop-up menu in which you will see a Preferences, Open or Disable option.

The actual steps for disabling anti-virus software differ from vendor to vendor. Check the documentation for your application or check with your system administrator for help.

12.9 Note about routers and switches

Some routers and switches automatically disconnect idle IP connections. In that case it is important to make sure that network traffic occurs more often than the idle disconnect time in your network equipment.

There are two ways to handle this. You may:

• Configure the Transfer interval in Smart-Vue Client to be lower than this value for one or more modules.

• Disable the option to disconnect idle IP connections for Smart-Vue/Smart-Vue Server connections in your routers and manageable switches.

12.10 Note about automatic Windows

updates

Windows updates can have an effect on overall system performance if set to automatic. We therefore recommend that Windows updates be conducted manually, and that you test the system thoroughly to ensure full operation of the monitoring solution and alert notification process.

TCP/IP receiverDefault (unused) configuration settings


12.11 Default (unused) configuration settings

This section provides the default values for the unused zones in the TCP/IP receiver configuration interface. This information is for your reference only.

You may restore these default settings by clicking on Apply defaults, (Refer left-hand menu bar in Figure 31).

Network:

Field Default Setting

Network Mode Wired Only

Obtain IP address automatically Unchecked

Server:


Enhanced Password Disable

Telnet/Web Manager Password Empty field

Retype Password Empty field

ARP Cache Timeout (secs) 600

Monitor Mode @ Bootup Enable

CPU Performance Mode Regular

HTTP Server Port 80

Config Server Port (disabled) 30718

MTU Size 1400

TCP Re-transmission timeout (ms) 500

Serial Tunnel / Hostlist:


Retry Counter 3

Retry Timeout 250

All Host Address 0.0.0.0

All Port 0

TCP/IP receiverDefault (unused) configuration settings


Channel 1 / Connection:


Connect Protocol TCP

Password Required No

Start Character: 0x (Disabled) 0D

Password Empty field

Modem Mode None

Modem Escape Sequence Pass Through

Yes

Show IP Address After RING Yes

Telnet Com Port Cntrl Disable

Connect Response None

Terminal Name Empty field

Use Hostlist No

LED Blink

On Mdm_Ctrl_In Drop No

Check EOT(Ctrl-D) No

Hard Disconnect Yes

Inactivity Timeout: 0 : 0

Channel 1 / Serial Settings:


Disable Serial Port Unchecked

Protocol RS232

Flow Control None

Baud rate 9600

Data Bits 8

Parity None

Stop Bits 1

Enable Packing Unchecked

Flush Mode “No” for all options

Flush Output Buffer “No” for all options

TCP/IP receiverTCP/IP receiver troubleshooting


Configurable Pins:

The default screen looks like this:

Figure 35. Default settings in TCP/IP receiver (pins)

12.12 TCP/IP receiver troubleshooting


The receiver doesn’t seem to be working, what can I do?

• Is the antenna plugged in? The network receiver may be configured correctly using the provided software, but if you don’t plug in the antenna, the device range is significantly shorter and the device may appear not to function.

• Is the receiver’s red light turned on? If not, make sure the AC power adapter is plugged in to a functioning outlet.

When I click on Test SmartSvc availability, “not present” is displayed. What can I do?

• This indicates a communication problem between the Smart-Vue Server software and the specific SmartSvc process that manages a given receiver (one SmartSvc process per receiver), most likely due to a TCP port conflict. Make sure that you do not have more than one receiver configured to use the same TCP port.

• Check with your IT department to make sure the local TCP ports are open.

TCP/IP receiverSpecifications


When I click on receiver firmware version, nothing is displayed. What can I do?

• To eliminate network-related issues, try plugging the receiver directly into your Smart-Vue Server computer using a crossed RJ-45 cable.

• There may be a network communication problem, possibly related to a firewall or TCP port conflict. Check with your IT department.

When I try to add the receiver in Smart-Vue Client, why do I get a message saying that the “port number is already in use”?

Make sure you do not have any other receivers using the specified TCP port. By default, the first port to specify in the TCP port for Smart-Vue Server field in Smart-Vue Client is 11001. You must increment this number so each receiver in your network has a unique TCP port.

12.13 Specifications • ISM (Industrial Scientific Medical) band with 4 frequencies: US/CAN 915 MHz; Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz



• Wireless transmission speed: 9600 Baud in NRZ mode




• Power output: 25 mW or 25 mW / 500 mW with automatic switching (depending on model) for 868, 867, and 915 MHz; 10 mW for 434 MHz

• Power adaptor with 1.85 meter (6 ft) cable length and four different international plugs, 50/60 Hz, 100-240V AC

• Ethernet 10/100 Mbit (RJ-45)

• Casing: ABS plastic with IP54 protection for indoor use

• Operating conditions: 0°C to +50°C (+32° to +122°F); 0 to 90% RH, non- condensing

• Size: 190 x 52 x 30 mm (7.4 x 2 x 1.2 in.)

• Weight: 165 g (5.8 oz.)

Power-over-Ethernet (POE) TCP/IP receiverIntroduction


13 Power-over-Ethernet (POE) TCP/IP

receiver

13.1 Introduction The Power-over-Ethernet version of the Smart-Vue TCP/IP Network Receiver receives electrical power directly from your Power-over-Ethernet (PoE) enabled network. Plugged into your local Ethernet network, this PoE receiver collects data wirelessly from various types of Smart-Vue end-point modules, including temperature, humidity and other sensors, and transfers it to the Smart-Vue Server data monitoring software.

Network receivers are particularly useful when you need to read one or more groups of Smart-Vue modules that are located remotely from the Smart-Vue Server computer used to monitor the data.

Antenna

Connection activity and power indicators

AC adapter plug

RJ-45 Ethernet port

Figure 36. Network receiver (PoE model)

CAUTION: This receiver includes an automatic TCP/IP connection feature. Installation requires knowledge of your organization’s IP addresses, particularly static IP addresses. If you do not have access to this information, contact your system administrator for help before starting this installation.

Power-over-Ethernet (POE) TCP/IP receiverPackage contents


13.2 Package contents • Smart-Vue PoE Network Receiver module

• RJ-45 Ethernet cable - 2 meters (6.5 ft)

• AC adapter (100v-240 V AC 50/60 Hz to 5V DC 1 A, four international plugs) – for optional use in case PoE is not available

• External antenna

• Mounting kit

• Smart-Vue Server/Smart-Vue Client CD-ROM with the following:

• Smart-Vue Server/Smart-Vue Client software for configuring and managing your network

• Technical manuals, including installation guides and the complete Smart-Vue Server/Smart-Vue Client Software User Manual

13.3 Specifications • ISM (Industrial Scientific Medical) band with 4 frequencies: US/CAN 915 MHz; Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz



• Wireless transmission speed: 9600 Baud in NRZ mode





• Power adaptor with 1.85 meter (6 ft) cable length and four different international plugs, 50/60 Hz, 100-240V AC

• Ethernet 10/100 Mbit (RJ-45)



• Size: 190 x 52 x 30 mm (7.4 x 2 x 1.2 in.)

• Weight: 165 g (5.8 oz.)

Power-over-Ethernet (POE) TCP/IP receiverProduct overview


13.4 Product overview Installed on your Ethernet network, Smart-Vue Network PoE Receivers provide a link to transfer data between your system’s Smart-Vue Server application and groups of Smart-Vue wireless end-point modules. The Smart-Vue modules automatically and wirelessly transmit measurement data collected from various types of sensors, as well as alarms in case anomalies are detected.

13.4.1 Smart-Vue PoE network receiver

A PoE network receiver:

• Collects data transmitted by end-point modules and forwards it via a receiver module to the Smart-Vue Server database (from which users manage and access their end-point modules transparently using Smart-Vue Client software)

• Transmits configuration and on-demand read requests from the client software to end-modules

• Includes a 10/100BT RJ-45 port

• Has a range from 25-100 meters (65-325 ft.) indoors up to approximately 700 meters (2,300 ft.) in line of sight

• Supports a nearly unlimited number of end-point modules

Ethernet port LEDs

The receiver’s Ethernet port has two LEDs,

Network link Green: 100 MbpsOrange: 10 Mbps

Network activity

Figure 37. Ethernet port LEDs indicate connection status

Power-over-Ethernet (POE) TCP/IP receiverProduct overview


13.4.2 Typical installation The following diagram shows two examples of a typical installation with network receivers.

Figure 38. Network receivers may be placed anywhere in your network

13.4.3 How it works In the Smart-Vue Client monitoring application, the Smart-Vue PoE Network Receiver operates transparently as if it were connected directly to your Smart-Vue Server computer, like a serial or USB receiver.

The difference is that the receiver resides on your Ethernet network and communicates via TCP/IP. The Smart-Vue Client software enables you to connect directly to the receiver in order to include it in your Smart-Vue monitoring system.

Power-over-Ethernet (POE) TCP/IP receiverBefore you begin


13.5 Before you begin

13.5.1 Temporarily disable the firewall on your computer

For smooth installation, we recommend that you temporarily disable your server computer’s firewall during installation. (A firewall is a security system that acts as a protective shield between your network and the outside world, or your computer and the rest of the network).

This must be done by a user with Administrator rights. Contact your system administrator for help if you are unsure or if you do not have Administrator rights.

Disabling your firewall is a temporary solution just for installation. (Refer to Section 12.7 - Configuring your local firewall) for the long-term solution, which involves configuring firewall ports, or contact your system administrator for assistance.

Placing your network receiver for best performance

For optimal operation, follow these placement recommendations:

• To avoid electrical interference, place the receiver at least 80 cm (31 in.) away from electrical outlets, wiring and network cabling.

• For best signal propagation, place the receiver in an open area at a slightly elevated location (i.e., not directly on the ground), about 2 meters (6.5 ft.) high.

13.6 Activating your PoE network receiver

The Smart-Vue POE Network Receiver is a standalone device that takes its power directly from the Ethernet network. To activate your receiver:

1. Screw the provided antenna onto the network receiver without forcing it.

2. Place the receiver as described in the previous section, and use the wall-mount adapter or Velcro® tape to adhere it.

3. Plug the Ethernet cable into your PoE enabled Ethernet network (or plug the AC adapter into the electrical power outlet or UPS and insert the adapter’s AC adapter plug into the network receiver).

Power-over-Ethernet (POE) TCP/IP receiverConfiguring network receiver parameters


CAUTION: If you use the AC adapter, we highly recommend you use a UPS for your receiver(s).

4. The network receiver’s two LEDs light up for a couple of seconds. If the connection to your network switch is good, one of the LEDs will remain green (100 Mbps) or orange (10 Mbps).

13.7 Configuring network receiver

parameters

To configure your auto-connecting PoE network receiver, use your Web browser to connect directly to the network receiver and then follow the instructions provided below to configure its settings.

CAUTION: For this configuration, you need to plug in the provided AC adapter, and connect your network receiver either into the network directly using a regular RJ-45 Ethernet cable or into your computer using a crossed-cable. The receiver does not need to be placed in its final location for this operation, but it does need to be accessible over the network.

Smart-Vue PoE network receivers are delivered with a default IP address to ensure that you can access them. The default IP address is: 192.168.0.100.

The process described in this section requires knowing an available static IP address and ensuring that the IP address is the same classification (class) as 192.168.0.x. Contact your system administrator for assistance.

To adapt the network receiver to your network, do the following:

1. Open your Internet browser (i.e. Internet Explorer).

2. Type 192.168.0.100 in the address bar, and then press Enter on your keyboard.

Depending on your receiver, you may have to enter a login/password. Enter the following to continue (case sensitive characters) and then click on OK.

User name: admin

Password: PASS

Power-over-Ethernet (POE) TCP/IP receiverConfiguring network receiver parameters


3. In the main Lantronix EVOLUTION OS™ window (embedded software interface in PoE receiver module), click on Network Configuration:

Figure 39. Network configuration interface

4. Enter the IP Address, Default Gateway, Hostname, Domain, DHCP Client ID, Primary DNS, Secondary DNS fields to match your network. This information is dependent on having an available static address. Contact your system administrator if necessary.

CAUTION: If you intend to use a host name to connect to your server, you must fill in both the Hostname and DNS Server fields here. By default, the Network Mask is set to 255.255.255.0.

5. Important: Click on Submit to save your changes.

Power-over-Ethernet (POE) TCP/IP receiverConfiguring the emulated serial port


13.8 Configuring the emulated serial port

1. In the left-hand menu bar, click on Line Line 1 Configuration:

Figure 40. Emulated serial port configuration

2. Set these values as follows:

State = Enabled

Protocol = Tunnel

Baud Rate = 9600

Data Bits = 8

Flow Control and Parity = None

Stop Bits = 1


Power-over-Ethernet (POE) TCP/IP receiverConfiguring the communication mode (“outgoing” or auto-connect “inbound”)


13.9 Configuring the communication mode

(“outgoing” or auto-connect “inbound”)

As described in the Smart-Vue Client software User Manual, a TCP/IP receiver may be configured to receive connections automatically from Smart-Vue Server, or to initiate connections with Smart-Vue Server. Follow these instructions to prepare the receiver for use with Smart-Vue Server.

1. In the left-hand menu bar, click on Tunnel Tunnel 1 Connect Mode:

Figure 41. TCP connection mode configuration

In this screen, you will need to adjust settings under both Accept Mode and Connect Mode.

2. Depending on your configuration, enter the following information in the above window:

Smart-Vue Server initiates connections

Label in Smart-Vue Client F11 F11 Create a receiver: “Outgoing connection”

Receiver initiates connections

Label in Smart-Vue Client F11 F11 Create a receiver: “Incoming connection (Auto-connect)”

Accept Mode Always Disable

Connect mode Disable Always

Local Port Define the TCP port of your choice, such as 19001, 19002, etc.

Power-over-Ethernet (POE) TCP/IP receiverConfiguring the communication mode (“outgoing” or auto-connect “inbound”)


CAUTION: We recommend using a TCP port number such as 19001 for your first network receiver, 19002 for the second, etc. It is best for each network receiver to use a different Local Port, however the system will function if the Local Port is set to the same value on all modules.

3. In the Host zone (Figure 40), enter the following information:

Address IP address or name of the DNS server hosting theSmart-Vue Server application.

Port TCP connection port on the server computer.

Protocol TCP

TCP Keep Alive 45000

Reconnect Timer 5000: in case the network receiver is disconnected from the server, it will try to reconnect every five seconds

Flush SerialEnabled: turns on “tunnel” operation, whereby any data arriving on the serial port is immediately transmitted.


5. You may close the browser window while the PoE network receiver restarts.

Power-over-Ethernet (POE) TCP/IP receiverChecking DNS configuration (optional)


13.10 Checking DNS configuration (optional)

If you are using your PoE network receiver with a Domain Name Server (DNS), make sure the DNS configuration information is correct:

1. In the left-hand menu bar, click on DNS:

Figure 42. Checking DNS configuration

2. Check to make sure that the information in the DNS Cache zone is correct, notably that the IP address and Domain Name correspond to the Smart-Vue Server computer.

CAUTION: You do not need to make any changes to the other sections in the configuration application.

If this information is correct, then the PoE network receiver is ready to use in your Smart-Vue Monitoring System.

13.11 Where to find more information

For more details, please see the Smart-Vue Server /Smart-Vue Client software User Manual. You may click on Help User manual ( ) to open it directly from within the Smart-Vue Client software.

Standalone repeaterPackage contents


14 Standalone repeater

A repeater device extends the range between wireless modules and receivers in your Smart-Vue monitoring system. These instructions describe how to add the new repeater to your existing network quickly and easily.

14.1 Package contents • Standalone wireless repeater module

• Antenna

• AC adapter (100-240V AC – 5V DC, cord length: 185 cm/6 ft.)

• Mounting kit with Velcro®, cable ties and cable holders


14.2 Product overview • Smart-Vue standalone wireless repeater that relays data to extend the wireless range between devices

• Wireless range:

• Indoors: 25-100 meters (82-328 ft.); up to 400 meters (1,312 ft.) with 3 repeaters


• Up to 3 repeaters may be cascaded in a given network branch

14.3 Specifications • ISM (Industrial Scientific Medical) band with four frequencies: US/CAN 915 MHz; Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz










• AC adapter (100-240V AC – 5V DC)

Standalone repeaterWireless repeater description


• Size: 190 x 52 x 30 mm (7.4 x 2 x 1.2 in.)

• Weight: 165 g (5.8 oz.)

14.4 Wireless repeater description

A repeater increases the distance between electronic devices that communicate wirelessly. While Smart-Vue modules and receivers offer long wireless range both indoors and out, it is sometimes necessary to use repeaters to improve overall signal strength and to cover hard-to-reach locations reliably. A repeater is recommended if the wireless signal to your Smart-Vue end-point module is below 50%.

CAUTION: Up to 3 repeaters may be used to relay the wireless signal from a given end-point back to its designated receiver.

14.4.1 Typical installation Smart-Vue receivers can be plugged directly into a PC’s USB or serial port, or they may be connected directly to your Ethernet network using an RJ-45 cable. Standalone wireless repeaters are placed between a receiver and remote Smart-Vue modules to extend the overall wireless range. The following diagram provides two examples of how repeaters may be placed in typical installations.

Figure 43. Sample repeater configurations

This diagram shows that up to 3 repeaters may be used to increase overall wireless range to reach remote end-point modules

CAUTION: A repeater must connect to only one receiver, as shown above in Figure 43.

Standalone repeaterGetting started


14.5 Getting started

14.5.1 Placing a repeater for best performance


• To avoid electrical interference, do not place the repeater within 80 cm (31 in.) of electrical outlets, wiring and network cabling.

• For best signal propagation, place the repeater in an open area at a slightly elevated location (i.e., not directly on the ground), about 2 meters (6.5 ft.) high.

• Plug the AC adapter for your repeater into an Uninterruptable Power Supply (UPS) for reliable operation.

14.5.2 Plugging in the repeater Your repeater is a standalone device that requires mains power for operation. To activate your repeater:

1. Screw the provided antenna onto the repeater without forcing.

2. Use the Velcro® tape provided with your product to place the repeater in the best location, as described above.

3. Plug the AC adapter into the electrical power outlet or UPS.

CAUTION: We highly recommend that you use a UPS for your repeater(s).

4. Insert the adapter’s DC plug into the Smart-Vue repeater.

5. At this point, the repeater’s two red LEDs light up for a few seconds, and then one of them turns off.

Standalone repeaterTroubleshooting your repeater


14.6 Troubleshooting your repeater

If you are having difficulties with your configuration, check these frequently-asked questions before contacting technical support.

How can I tell if the repeater is working correctly? The repeater’s two LEDs turn on briefly when you plug in the AC adapter, and one remains on to indicate that the device is running. If one light blinks continually, there may be a problem with the AC adapter. If both lights are off, make sure the AC adapter is plugged in.

I entered the repeater address in Smart-Vue Client, but its signal remains at 0% when I run a test. What should I do? Check the repeater’s RF address (“S/N” on the label) in Smart-Vue Client. Make sure the repeater and receiver are both powered on. Try bringing the repeater closer to the receiver. Test your receiver with another end-module.

The repeater shows a strong signal, but the end-point module shows 0%. What should I do? Check the end-point’s RF address (“S/N” on the label) in Smart-Vue Client. Test the end-point module by physically placing it within 3 meters (9.8 ft.) of your receiver (without passing through the repeater). If the end-point module is functioning correctly, try placing the repeater in a different location. Consider using additional repeaters if the end-point module is far away.

What is an acceptable wireless signal strength for my repeater? We recommend that each device in the network show a value of 50% or better when you click on the Signal button in Smart-Vue Client. Better signal strength results in better system performance.

My repeater is already configured on another receiver. Can I use it again from my receiver too? No. Repeaters may only be configured for one receiver, whether on a PC or network device server.

PART 3 – Alert Devices

Standalone repeaterTroubleshooting your repeater


Alert DevicesTroubleshooting your repeater


15 Alert Devices The Smart-Vue wireless monitoring system can alert you if readings on your sensor modules exceed range limits that you specify. You may receive alerts by phone, fax, e-mail, text message, and alerts can trigger a wireless siren alert device.

The Smart-Vue Alarm Management System (AMS) is an integral part of the Smart-Vue software solution, watching over your data to make sure it stays within the target range.

The following devices are described in this section:

• Wireless siren: an audio and visual alert, triggered wirelessly by your monitoring system.

• Telephone modem: connected to the Smart-Vue Server server computer directly, the modem can deliver alert messages phone, fax, and text message (in regions where SMS/text messaging) is supported.

Wireless sirenPackage contents


16 Wireless siren

16.1 Package contents • Smart-Vue wireless siren

• AC power adapter with 1 meter (3.3 ft.) cable and 4 international plug sizes; 100/240V (50/60 Hz) AC 12V DC – 1A

• Mounting kit with 2-sided Velcro® tape


16.2 Siren module wireless specifications

• ISM (Industrial Scientific Medical) band with four frequencies: US/CAN 915 MHz; Europe 868 MHz; APAC 434 MHz; India and other countries 867 MHz

• FCC 15 compliant; CE EN-300-220







• Power output: 25 mW (867, 868 and 915 MHz), 10 mW for 434 MHz.

• Plastic enclosure: ABS and polycarbonate with IP54 protection

• Wireless module operating conditions: 0°C to +50°C (+32° to +122°F); 0 to 90% RH, non-condensing

• Size: 160 x 80 x 83 mm (1.6 x 3.1 x 3.3 in.)

• Weight: 400 g (14.1 oz.)

Wireless sirenProduct overview


16.3 Product overview The Smart-Vue wireless siren is an AC-powered wireless module with siren and flashing light. It is easy to set up in Smart-Vue Client software.

16.3.1 Main features • Siren volume output from 60 to 100 dBA (+/- 10%)

• Wireless range up to 200 meters (650 ft) in open space, from 8 meters (26 ft) to 30 meters (98 ft) indoors, and up to 120 meters (390 ft) indoors with 3 repeaters

• Operating temperature range: 0°C to +50°C

Smart-Vue wireless siren modules are used to raise alerts if alarm conditions are detected in your Smart-Vue wireless monitoring system. Alarms can be configured in the Smart-Vue Client software for any or all of your end-point modules and/groups.

For example, you can configure a Smart-Vue temperature monitoring module to trigger an alarm if the temperature exceeds or drops below a specified limit. The alarm limits and values depend on the type of Smart-Vue module you are using. The siren is triggered when an alarm is detected by the software.

Flashing lightSiren speaker

AC adapter

Volume control

Figure 44. Smart-Vue wireless siren

Wireless sirenProduct overview


16.3.2 Typical installation Smart-Vue sirens connect wirelessly to one or more wireless receivers, just as the other wireless modules in your network:

Figure 45. Typical wireless siren installation

The computer running the monitoring system software triggers the siren wirelessly via the receiver when it detects an alarm condition in a wireless module or repeater.

CAUTION: A given receiver can trigger several different sirens, and several receivers can trigger a given siren.

Wireless sirenInstalling the wireless siren on a wall


16.4 Installing the wireless siren on a wall

1. For strong adhesion, wipe and dry the back of the siren and the wall where you intend to place the unit.

2. Attach one side of the Velcro tape to the back of the siren and the other on the wall where you intend to place the unit.

3. Place the siren on the wall using the Velcro.

4. Plug the AC adapter into the siren as shown below. The plug should click firmly into the socket on the siren.

Align key with slot

Figure 46. Plugging in your Smart-Vue wireless siren

CAUTION: If you have to remove this plug from the siren, pull gently so you do not damage the unit or plug.

16.5 Troubleshooting your wireless siren


I clicked on the Test button on the Alarm test screen, but nothing happens. What should I do? Make sure the alarm service is running on the Smart-Vue Server/Smart-Vue Client computer. Next, make sure the unit is plugged in correctly to the AC power adapter and that the adapter is plugged into a live outlet.

Will test alarms be recorded in my alarm history? No. Test alarms act like real alarms, but they have a time/date stamp of 12/30/99 at 00:00 so you can identify these events as tests easily. Also, they are not recorded in the alarm log.

Wireless sirenTroubleshooting your wireless siren


What kinds of module alarms trigger the siren? Sirens are triggered when Smart-Vue Client software detects an alarm condition of any kind from a sensor or repeater. This includes technical alarms (i.e., low battery, sensor failure, wireless communication failure) and “limit” alarms (i.e., readings exceed upper or lower limits specified in the software).

I moved my siren. Why doesn’t it work anymore? First, make sure the unit is plugged in correctly to the AC power adapter and that the adapter is plugged into a live outlet. Also, due to its casing, the wireless range on the siren is about half that of the Smart-Vue end-point modules and repeaters. Make sure your device is still within wireless range by running a signal strength test in Smart-Vue Client (press F8 or click on Alarms). Click on the plus (+) sign, click on the siren you wish to check, and click on Power.

What is an acceptable wireless signal strength for my siren? We recommend that each all devices in the system show a value of 50% or better when you click on the Signal button in Smart-Vue Client. Better signal strength results in better system performance.

Telephone modemProduct overview


17 Telephone modem

This section describes how to install the modem on your Smart-Vue Server computer and configure it using the Smart-Vue Client software.

17.1 Product overview Installed on your Smart-Vue Server computer, the Smart-Vue USB modem is a key part of your Smart-Vue Alarm Management System. The modem is connected to a dedicated phone line to notify users by voice, fax, or text message1 in case anomalies are detected by Smart-Vue wireless modules.

Connects modem to your telephone line

Connects modem to USB port on your Smart-Vue Server computer

Figure 47. USB telephone modem optimized for the Smart-Vue solution

17.2 Package contents • Smart-Vue USB modem (customized US Robotics OEM model)

• Telephone cable

• Smart-Vue installation CD-ROM

• Mounting kit with Velcro tape and cable ties

17.3 Modem specifications

• Data: V.92, V.90, V.34, V.32bis, V.32, V.22bis, V.22, V.23, V.21, Bell 212A, V.8, V.8bis, Bell 103, and V.80 video conferencing support

• Data Error Control/Compression: V.42/V42bis, V.42 LAPM, V.44 and MNP2-4/5

• Fax: EIA 578 (Class 1) with V.17, V.29, V.27ter, V.21, Group 3

• DTE interface: USB Version 2.0

• USB powered, consumption: 240 mA (typical)

• 2 LEDs: Power (PWR), Data (DATA)

• Phone line interface: One RJ-11 socket

1 Direct SMS text messaging service via modem is available in France only.

Telephone modemInstallation procedure


17.3.1 Typical installation The following diagram shows how the Smart-Vue USB modem is installed on the Smart-Vue Server computer.

Figure 48. The USB modem plugged directly into a USB port

The modem must be connected to a USB port on the Smart-Vue Server computer and into a dedicated analog telephone line.

17.3.2 How it works In your Smart-Vue solution, the Smart-Vue Server application receives data from the end-point modules being monitored, such as temperature, CO2, or humidity sensors. One of the major advantages of the Smart-Vue Server solution is that it alerts users or groups of users in case measured values from end-point modules exceeds defined limits. The Smart-Vue Client software application is used to define these limits as well as the recipients of related alerts.

17.4 Installation procedure

The procedure described here assumes that you are installing your new USB modem into an existing network in which the Smart-Vue Server/ Smart-Vue Client software and at least one Smart-Vue end-point module are already up and running. You will need Administrator rights to access certain configuration options. If you need more information, please refer to the Smart-Vue Server/Smart-Vue Client Software User Manual for complete details for using the software and configuring your products.

Do not plug the modem into your computer until you have installed the software, and do not allow MS Windows to automatically search for modem drivers before installing the drivers provided by Thermo Scientific.

It is essential for the correct drivers to be installed from the Smart-Vue CD-ROM.

Telephone modemActivating your USB telephone modem


17.5 Activating your USB telephone modem

Follow these steps to install your modem on the Smart-Vue Server computer:

1. Insert the provided Smart-Vue installation CD-ROM into the drive. If the installation application does not start automatically, navigate to the drive using the Windows Explorer and double-click on the Start.exe in the root of the CD-ROM.

2. Click on Install phone modem driver, the fifth option from the top.

3. Click on Next to run the installation wizard, and Continue anyway if Windows indicates that the software has not passed Windows logo testing.

4. Click on Finish to complete the process and close the wizard.

5. Plug the modem into an available USB port on the Smart-Vue Server computer.

6. When Windows displays the Found New Hardware Wizard, it will prompt you to locate the driver. Click on Yes, this time only (or equivalent message, depending on your Windows version) Next Install the software automatically Next

7. The wizard displays a message indicating that is installing a U.S. Robotics V.92 USB Voice Modem.

8. If prompted click on Continue anyway to proceed Finish after the wizard has finished.

9. The modem is now ready for use.

Telephone modemConfirming driver installation in Windows


17.6 Confirming driver installation in Windows

The installation procedure does not necessarily require you to reboot the computer, but we recommend that you reboot it to ensure that the driver is properly installed.

1. Reboot the Smart-Vue Server computer after installing the modem as described in the previous section.

2. On the Windows desktop, right-click on My Computer Manage Device Manager

3. In the Modems section, check to make sure that a device U.S. Robotics V.92 USB Voice Modem is present. Right-click on the device name Properties and make sure the device status is indicated as “This device is working properly” (you may also wish to note the modem’s COM port number for later use). Then click on Cancel to close the window.

4. In the Sound section, check to make sure that a device Unimodem Half-Duplex Audio Device is present. Right-click on the device name Properties and make sure the device status is indicated as “This device is working properly”. Then click on Cancel to close the window, and exit the Computer Management window.

17.7 Troubleshooting If you are having difficulties with your configuration, take a look at this section before contacting technical support.

• Make sure that the USB cable is correctly plugged into your computer and that the telephone cable is correctly plugged into a dedicated wall jack.

• Try testing the modem with a different phone cord and/or wall jack if possible.

• Try a different USB port on your computer. If a USB hub is being used, try plugging directly into the USB port on the computer.

• Shut down and restart your computer. Make sure the Modem and Audio device are correctly installed (Refer to Section 17.6 - Confirming driver installation).

• Check to make sure the COM port selected in Smart-Vue Client corresponds to that which is really being used by the modem (My computer Manage Properties Modem).

Software licensesTroubleshooting


18 Software licenses The Smart-Vue Server/Smart-Vue Client software for your Smart-Vue wireless monitoring solution requires a user license, which is provided with your original CD-ROM upon purchase.

For more information about licenses, please contact your authorized sales representative.

Part 4 – System overview and troubleshooting

Software licensesTroubleshooting


IntroductionOverview


19 Introduction This document provides information to help you manage specific aspects of your Smart-Vue Server/Smart-Vue Client solution more effectively. The topics covered here offer a complement to the Software User Manual, covering points that are not necessarily directly related to using the software.

19.1 Overview The Smart-Vue wireless monitoring system lets you track various physical parameters remotely, such as temperature, differential pressure, CO2 levels, and more. This section describes the components used in the Smart-Vue wireless monitoring system. To start, the diagram below shows the basic layout of a Smart-Vue wireless network.

Figure 49. Sample network with client/server architecture and wireless modules

Smart-Vue wireless modules are equipped with internal or external sensors. They collect data (readings) on a regular basis and transmit the information wirelessly to a receiver that, in turn, transmits it to the central database managed by Smart-Vue Server. The server collects the readings from the wireless Smart-Vue modules. Wireless repeaters may be used, if necessary, to extend the range between sensors and the receiver.

The Smart-Vue Client application enables you to manage system configuration and all actions related to sensors, data, and users. Installed on PCs in your network, Smart-Vue Client accesses the server with the central database containing sensor readings and all other system information.



At any time, your Smart-Vue monitoring system may alert you in case of an anomaly, such as a temperature reading that has gone outside an acceptable range, or another type of technical problem, such as a low module battery or disconnected sensor. Smart-Vue Client offers many different options to handle alerts, including a highly visible screen display to show problems prominently. Color coding enables you to identify the severity of an alert on-screen quickly. Other alert features include the use of wireless sirens, dry contact devices, voice and text messages on your telephone, e-mail, fax, and more.

CAUTION: In your system’s configuration, it is important to remember that each Smart-Vue wireless module may only connect back to one receiveras shown above. Any given module cannot be read by multiple receivers.

The physical components (sold separately) of the monitoring system include:

Table 1: Smart-Vue system devices

Smart-Vue wireless sensor modules

• Temperature

• Temperature + Relative humidity

• Platinum Resistance Thermometer (PT100)

• 4-20 mA

• Dry contact

• CO2/temperature

• Differential pressure

Receivers / repeaters

• USB receiver (plugged into computer running Smart-Vue Server)

• TCP/IP receiver (located on the same TCP/IP network as the computer runningSmart-Vue Server

• Standalone repeater (placed between receiver and wireless module)

Alert devices

• Wireless siren (audio/visual alert)

• Telephone modem (voice message alert or SMS text message)



The software components of the system include:

Table 2: Smart-Vue Server/Smart-Vue Client system software

Smart-Vue Server/Smart-Vue Client software components

• Smart-Vue Client(installed on as many computers as required)

• Smart-Vue Server(one central server per site)

• Alarm Management System(service running on server computer)

• SmartService(running on the server, one instance per receiver, named “emul_<receiver name>” for each receiver)

• MySQL(database that stores all system information and collected data)

• WatchDog (optional)Utility service that ensure proper system operation by monitoring the database (you will find the software and user guide on the Smart-Vue Server / Smart-Vue Client CD-ROM starting with version 2.0 of the solution)

The next section provides more details on each of these components.



The Smart-Vue monitoring system components function together as shown in the following diagram:

Figure 50. Smart-Vue hardware and Smart-Vue Server/Smart-Vue Client software architecture

IntroductionSoftware compatibility


19.2 Software compatibility

The Smart-Vue monitoring system may be installed on the following Microsoft Windows® 32- or 64-bit systems:

• Windows Server 2003, 2008, and 2012• Windows 7

• Windows 8

The Smart-Vue Client application was developed as a standalone executable program. Smart-Vue Client can be installed to your computer using the Smart-Vue Server/Smart-Vue Client installation CD-ROM. The application may also be:

• Run directly from a USB key

• Executed from the computer running Smart-Vue Server server without having a local copy on your PC

• Copied and pasted from the computer running Smart-Vue Server to the desired location on your own hard drive

As a standalone application, this application does not require the presence of other installed files, such as DLLs, to operate.

19.3 Services To check the status of service applications on the computer running Smart-Vue Server:

1. Right-click on My Computer (on your desktop), or Computer (on Windows 7)

2. Click on Manage Services and Applications Services

3. For normal operation, the following Smart-Vue Server-related services must be started and running as services:

• MySQLThermo

• SVuServer

• SVuAMS

• SVuSmartSvc [emul_<receiver name>] or emul_<receiver name>

Please refer to your specific computer operating system documentation for information on accessing services.

By default, these services are configured to restart automatically when your computer boots, ensuring reliable intervention-free operation.

Note it is normal for the SvuSmartSvc services to be configured to be started manually under Windows, this has been done intentionally.

IntroductionServices


1.1.1 MySQL Installed with Smart-Vue Server, MySQL is an open-source database that runs as a service on the server computer. MySQL is configured to run on port 33006 in order to coexist transparently with other MySQL engines (if installed), which generally use port 3306.

Notes:

• MySQL does not offer any particular user interface.

• The application and its components are installed in C:\Thermo\mysql\

• Check with your IT service for advanced tools or help with additional MySQL configuration.

1.1.2 SmartService One instance of the SmartService service runs for each receiver configured in your Smart-Vue Server/ Smart-Vue Client system. This service ensures the independent and simultaneous operation of each receiver.

• The name of a given SmartService instance is: SVuSmartSvc [emul_<receiver_name>], where <receiver_name> is the name you assign to a specific receiver when configuring the system.

• A system with several receivers will be running several SmartService services, named SVuSmartSvc [emul_<receiver1_name>], SVuSmartSvc [emul_<receiver2_name>], SVuSmartSvc [emul_<receiver3_name>], etc. (or, depending on your system emul_<receiver1_name>, emul_<receiver2_name>, emul_<receiver3_name>, using the names you assign to the receivers.

• The first SmartService instance generally communicates with Smart-Vue Server on TCP port 11001, the second on 11002, etc. incrementing upwards.

• Similarly, the first SmartService instance connected to a TCP/IP receiver generally communicates with the receiver on TCP port 10001, the second on 10002, etc. incrementing upwards.

CAUTION: By default, the first-time-configuration wizard automatically creates the SmartService SVuSmartSVC [local] (or emul_<local>). If you change the name of a receiver using Smart-Vue Client, the name of the associated SmartService also changes.

IntroductionServices


19.3.1 Smart-Vue Server Smart-Vue Server is the heart of the Smart-Vue wireless monitoring system. This application transmits the data collected from Smart-Vue modules (via receivers) to the MySQL database. It manages all system settings, users, and alarms. By default, Smart-Vue Client applications connect to Smart-Vue Server via the TCP port 11000. This port may be changed if necessary.

Starting with version 2.0, Smart-Vue Server no longer has a user interface of its own. All system configuration is handled from within Smart-Vue Client (with key features limited to the Smart-Vue Client instance running on the server computer).

1.1.3 Alarm Management System

The Alarm Management System (AMS) handles the transmission of Smart-Vue Server alerts. It generates alerts based on the information sent by Smart-Vue Server to the database. AMS may issue alerts on various types of media and devices, including fixed or mobile phones, SMS text message, fax, sirens, e-mail, or printers according to your configuration.

1.1.4 WatchDog The WatchDogTS utility application checks the proper ongoing operation of Smart-Vue Server, namely by:

• Checking at regular intervals to make sure that data is being collected in the system database as expected.

• Warning users by e-mail in the following cases:

• Missing readings (data collection problem)

• Lost connection with the database (such as due to crash of the MySQL service, or a server problem).

This application does not replace the Smart-Vue Server/Smart-Vue Client alarm systems and alert handling mechanisms.

Preventive Maintenance GuidelinesDevice installation


20 Preventive Maintenance

Guidelines

This section describes specific product considerations and actions to help you ensure optimal operation of your Smart-Vue monitoring system over time.

20.1 Device installation The Smart-Vue system is based on collecting data at various sources, such as freezers and ovens, and transmitting it wirelessly to a central database, as described earlier in this document. As such, you must take certain aspects of wireless communications into account when installing your modules. This section provides an overview of some constraints that you must keep in mind when setting up and using your system.

20.1.1 SDP automatic wireless setup considerations

This section describes how Smart-Vue modules can be added automatically using an integrated Service Discovery Protocol (SDP). The diagram below shows the basic operating procedure for the SDP process:

Figure 51. Service Discovery Protocol (SDP) for automatic wireless configuration



IMPORTANT NOTE if a module automatically reconnects to a different receiver, the module’s alert handling, which depends on the sensor group with which the module is associated, may be different than the initial configuration.

This table presents our recommendations for adding modules for an initial installation:

Initial installationInstallation using SDP

possible

Manual installation

recommended

The number of modules per receiver is 15 or fewer (here we are not count-ing the total number of modules in the network, but only those that are connected to a given receiver)

Yes Yes

The number of modules per receiver is over 15

Strongly not advised Yes

Situations after installation using SDP

Module operation

as repeatersSolution

All modules of the same level are repeaters for 3 other modules (refer Figure 52)

You may leave auto-connect active (in Smart-Vue Cli-ent), but it will not be used by modules.

In Smart-Vue Client, man-ually change the wireless path for these 3 sensors, replacing the module used as a repeater by a dedi-cated repeater (refer

Figure 53)

Over 50% of the modules are attached to the receiver via 2 or 3 modules (Level 2 or 3, as in Figure 55).

Auto-connect may be activated and it will be operational. Module battery life will be affected.

To protect battery life in Level 1 modules, revisit receiver position in order to reduce the number of modules acting as repeat-ers, or add a TCP/IP

receiver (Figure 56) or add a TCP/IP receiver and connect some of the mod-ules to this new receiver

(Figure 57)

A majority of the modules (over 50%) are directly attached to the receiver, or via one other module.

Auto-connect may be activated. Battery life is optimized

(Figure 54 and

Figure 57)



When is it recommended to add a repeater?

In the example below, each of the Level 1 modules (those closest and directly connected to the receiver) are repeaters for several Level 2 modules. Here, the system could be optimized by adding a repeater. In this case, with automatic reconnection activated in Smart-Vue Client, battery life in the Level 1 modules is protected, yet the Level 1 modules could serve as repeaters if there is a problem with the dedicated repeater.

Figure 52. Over-using Level 1 modules as repeaters radically shortens battery life

Figure 53. Adding a repeater preserves battery life in Level 1 modules



Sample case where a repeater is not required

In the example below, only one of the Level 1 modules (those closest and directly connected to the receiver) is setup as a repeater. If the Level 1 module acting as a repeater stops communicating, the Level 2 modules automatically reconfigure their route to the receiver via the other Level 1 module.

On the other hand, the load in this case could be balanced better by configuring two of the Level 2 modules on one of the Level 1 modules, and the other Level 2 module on the second Level 1 module.

Figure 54. A second Level 1 module can serve as a backup repeater

When is it a good idea to revisit receiver position or add a receiver?

The configuration below illustrates a situation that can be improved by moving or adding a receiver. In this case, the last link between the Level 1 module and the receiver can be considered a critical path for multiple modules. In this example below the data load will shorten the module battery life. In addition should the level one module fail, there will be no additional path for automatic reconnection.

Figure 55. The Level 1 repeater represents a critical path for this network branch



This same network branch can be optimized by placing the receiver in a more central location. This also reduces battery consumption in Level 1 modules.

Figure 56. The network branch can be optimized by placing the receiver appropriately

Another option is to add another receiver (depending on the real number of end-points in your network).

Figure 57. Networks may also be optimized by adding receivers

CAUTION: It is ESSENTIAL to avoid creating wireless “overlapping” zones when adding receivers. That is, no two receivers should have wireless coverage that includes the same modules, which causes isolated and random drops in wireless communication and may lead to a notable increase in technical alarms.If you need more information on this topic, please contact someone qualified to evaluate the technical impact of adding receivers.



20.1.2 Module wireless communications

Wireless system range is generally specified as a line-of-sight measurement, that is, without physical obstacles. Smart-Vue modules offer a line-of-sight range that can reach up to 700 meters (2300 ft). This range can be extended by using repeaters, including using the modules themselves as repeaters (native feature in all Smart-Vue modules). In a closed environment (i.e. inside a laboratory), this range generally varies from 25 to 100 meters (82 –to 330 ft) without a repeater, and 100 to 400 meters (330 to 1300 ft) using up to three repeaters. Variations in wireless range are due to mostly to obstacles in the environment.

In order to set up the wireless paths in your monitoring system, it is useful to keep in mind some of the basics of Hertzian radio wave propagation, particularly when setting up repeaters to achieve optimal range. In real-world environments, signals are attenuated by absorption, reflection, refraction, and diffraction.

When a radio wave encounters an obstacle, part of its energy is absorbed, while part continues to propagate in an attenuated manner. Part may also be reflected. Signal attenuation during transmission is referred to as power loss. Attenuation increases with distance. In addition, when radio waves collide with obstacles, the attenuation value depends largely on the type of obstacle. Metallic obstacles reflect radio waves strongly, while water largely absorbs the signal.

CAUTION: It is important for the wireless signal strength for Smart-Vue modules indicated in Smart-Vue Client to be 50% or higher. If the signal strength for any given module or repeater is lower than 50%, then you must try to reposition modules for better performance or consider using one or more repeaters to achieve a stronger end-to-end signal. If the signal is too weak, the module will generate an increased number of technical alarms.

CAUTION: The average signal should never show a level lower than 50%.



20.1.2.1 Environment-related properties

The weakening of wireless signals is largely due to the properties of the environment crossed by the radio waves. This table shows some sample attenuation properties for various materials:

Table 3: Wireless interference in various environments

Materials Attenuation Examples

Air None Open space, interior courtyards

Wood Low Doors, floors, walls

Plastic Low Barriers

Glass Low Non-tinted glass

Tinted glass Medium Tinted glass

Water Medium Aquariums, fountains

Living beings Medium Crowds, animals, people, plants

Brick Medium Walls

Plaster Medium Dividing walls

Ceramic High Tile

Paper High Rolls or reams of paper

Concrete High Heavy walls, floors, pillars

Safety glass High Bulletproof windows

Metal Very highReinforced concrete, mirrors, metal

cabinets, electrical conduits, elevator shafts

The main factors that decrease coverage include:

• Module mounted on metal surfaces (typically 30% loss of range)

• Hollow, lightweight walls loosely filled with insulating wool on metal foil

• Hanging ceilings with panels made of metal or carbon fiber

• Steel furniture, lead glass or glass with metal coating

• Raised flooring

• Air ventilation conduits, electric cable pass-throughs



Fire-safety walls and doors, elevator shafts, staircases and supply areas should be considered as obstacles with a screening effect. Avoid this effect by repositioning the receiver or module (see first image below) to avoid the radio shadow; or by using a repeater (second image below).

Figure 58. Place devices for best wireless performance by placing them appropriately

Angle of penetration

The angle at which the transmitted signal penetrates the wall is very important. The effective wall thickness – thus the signal attenuation – varies according to the angle of penetration (first image below). Signals should be transmitted as directly as possible through walls. Wall niches should be avoided. Avoid an undesirable angle of penetration by repositioning the receiver or by using a repeater (second image below).

Figure 59. Avoid signal attenuation due to angle of penetration



Receiver placementReceivers should not be installed on the same side of the wall as the module. Near a wall, the radio waves are likely to be subject to interfering dispersions or reflections. Consequently, position the receiver on the opposite or connecting wall.

Figure 60. Placing the receiver to achieve clearest signal

Distance between receiver and sources of interferenceThe distance between receivers and other transmitters (e.g. GSM / DECT / wireless LAN) or high-frequency sources of interference (computers, audio and video equipment) should be at least 40 centimeters.

Figure 61. Respect minimum distance between devices



20.1.2.2 Interference with other electronic devices

CAUTION: Smart-Vue products use the license-free ISM band (Industrial Scientific Medical). This frequency is reserved for remote monitoring-type applications, and is different from those used for cellular telephones and wireless land-line phones (DECT), and those used for Wi-Fi and Bluetooth wireless protocols. There is therefore no risk of frequency interference or disturbance with these types of devices. The wireless system used in Smart-Vue products complies with current international standards and regulations for each country in which they are sold.

CAUTION: Wireless emissions from Smart-Vue modules are 80 times weaker than a cell phone, on average.

20.1.2.3 Placing Smart-Vue module for best performance


• Do not place the module at a distance less than 40 cm (16 in.) of another module.

• Make sure the wireless module is not placed on an electrical conduit or cable tray.

• For best results, place the module so that it faces the general direction of the receiver antenna.

• Keep about 20 cm (8 in.) of clear space around the module. A module that is placed between two refrigerators of close proximity may not communicate effectively.



20.1.3 Installation recommendations

20.1.3.1 IQ/OQ We highly recommend you perform a complete Installation Qualification and Operational Qualification procedure. Contact your Thermo Scientific sales representative to find out more about this service. If you do not intend to perform this type of qualification, here are a few suggestions to test the modules in your system.

1. Start by configuring alarms in Smart-Vue Client (as described in the Smart-Vue Client User Manual).

2. Test your alert configuration by inducing temporary alarm conditions on your Smart-Vue modules, for example:

Table 4: Simple actions to induce temporary alarm conditions for testing modules

Sensor type Suggestion

Temperature (external sensor)

Raise or lower the sensor temperature beyond the configured alarm limits.

Differential pressure

Unplug the tubes from the module to trigger an alarm.

Temperature/ humidity

You can reach 80% relative humidity simply by holding the sensor close to your mouth and blowing on it.

If your target is expected to be below 70-80% relative humidity, remove the sensor from the enclosure and place it in “normal” room, where humidity is generally around 50%.

CO2/ temperatureRemove the sensor from the incubator. The measured CO2level will drop to the ambient level (near 0%).

Dry contactClose the contact (by touching the module’s two wires) or open the contact.

3. Make sure you return your sensors and modules to their original state when done.



20.1.3.2 Cleaning procedure (chemical compatibility)

When preparing Smart-Vue modules for use in sterile environments, you may clean the module with a soft cloth using a variety of products, described in the table below. The different parts of the Smart-Vue module that may be sensitive to such products are:

Seal & push-button

Transparent window over LCD

Casing

Openings (if any

Figure 62. Cleaning your Smart-Vue wireless moduleW

eak

Stro

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Wea

k A

lkal

is

Stro

ng

Alk

alis

Org

anic

S

olve

n ts

Alc

ohol

s

Hyd

ro

Car

bons

Fue

ls

Gam

ma

Rad

iati

on

UV

R

adi a

tion

Module casing: Polycarbonate/ABS Alloy PC/ABS

E G G F P P P P G F

Seal / button: Saturated Styrenic Block Copolymer Thermoplastic Elastomer SEBS

E G E G P F P P P F

Transparent Window Acrylic/Polycarbonate Alloy PC/PMMA

G G G G P F P F F F

Ratings: E = Excellent, G = Good, F = Fair, P = Poor



CAUTION: Do not allow liquid to penetrate the openings on CO2sensors.

Temperature sensor plug

CO2 detector opening

Power/communication cable plug

20.1.3.3 General precautions • The personal computer running Smart-Vue Server software runs continuously, 24/7/365, and should be connected to an Uninterruptible Power Supply (UPS) that protects against power surges and provides temporary power to back up the PC and components.

• All Smart-Vue products that use a power adapter should also be plugged into a UPS.

• Weekly manual system testing (e.g., disconnect a sensor from its Smart-Vue module, verify that the alarm system is working) should be performed as defined in your Standard Operating Procedure (SOP).




• When routing cable for the Smart-Vue sensor (if necessary), cabling should be placed with no less than a minimum of 5 cm (2 inches) distance from high voltage components. Also, avoid running the sensor cable in parallel with high voltage wiring.

• For all other manufacturers’ equipment, contact the manufacturer of the instrument for instructions regarding proper placement of the Smart-Vue sensor.

Please see the relevant product manuals included on the Smart-Vue Server/Smart-Vue Client CD-ROM for details on installing Smart-Vue receivers and Smart-Vue Server/Smart-Vue Client software.



20.1.3.4 Proper device handling Smart-Vue modules must be handled with care to avoid damaging them. In particular, avoid dropping the modules or other equipment and do no subject them to undue shock, even light shock. Make sure that any cables used for Smart-Vue modules, repeaters, and receivers (sensor, power, and network cables…) are firmly attached and will not be yanked unintentionally.

Two cases in particular are worth mentioning:

20.1.3.4.1 CO2 module care • CO2 modules must be removed from incubators or ovens if operating at temperatures above 50°C, such as in the case of a heat sterilization cycle.

• Do not spray CO2 modules with liquid cleaners. Use a soft cleaning cloth as described in the preceding section.

20.1.3.4.2 Differential pressure module care

• Disconnect the plastic tubes from the Smart-Vue module before decontaminating a room in which pressure is being monitored. This is to avoid potential damage to the internal sensor by intaking aggressive solvents or cleaning products.



20.1.4 Module interface

20.1.4.1 LCD and pushbutton Smart-Vue modules offer a simple interface comprised of an LCD screen and a pushbutton, as described here (for normal operation):

• Battery information is updated at least once a day.

• Signal strength information is updated at each wireless transmission.

• Displayed values are updated upon each reading.

• The module’s name is updated at least once a day.

Battery level

= 10%

= 40%

= 70%

= 100%

Wireless signal strength

= 0%

= 30%

= 50%

= 70%

= 100%

Sensor name or serial number (also displays status message for alarms)

Latest sensor reading

Multi-function push-button

1. Short-press for on demand read and to display first sensor then second sensor (on 2-sensor modules)

2. Long-press (at least 3 seconds) triggers attempt to connect via SDP (this can be done any time, but we recommend only doing it upon initial installation). This also starts datalogging with default values if not currently running.

Figure 63. Smart-Vue module LCD screen overview



20.1.4.2 Alarm conditions shown on LCD

In case of a sensor alarm, the LCD on the Smart-Vue module displays information concerning the detected alarm.

Alarm icon

Alarm description

Figure 64. Smart-Vue module indicating high alarm condition

CAUTION: It is important to note that for alarms triggered when a limit value has been exceeded, the triangular indicator remains displayed on the Smart-Vue module screen until the alarm is acknowledged by a user in Smart-Vue Client. The triangle remains displayed even if the sensor value returns to a level within normal operating limits.

20.1.4.2.1 Displayed warnings The module displays a specific message for each alarm that is detected. These messages appear on the bottom line of the LCD.

For single modules:

HIGH VALUEA reading is above the high limit value (after time delay, if configured).

LOW VALUEA reading is below the low limit value (after time delay, if configured).

SENSOR FAILThe sensor is not working, or no sensor was detected.

For dual-sensor modules:

HIGH VALUE 1A reading is above the high limit value (after time delay, if configured) on the first sensor.

LOW VALUE 1A reading is below the low limit value (after time delay, if configured) on the first sensor.

SENSOR 1 FAILThe first sensor is not working or was not detected.

HIGH VALUE 2A reading is above the high limit value (after time delay, if configured) on the second sensor.

LOW VALUE 2A reading is below the low limit value (after time delay, if configured) on the second sensor.

SENSOR 2 FAILThe second sensor is not working or was not detected.

For all modules:

LOW BATTIndicates that battery power is equal to or below a value of (10%).

STOPPEDIndicates that the module is currently not logging data.



20.1.4.3 Short-press On single-sensor modules, a short-press on the button causes the module to read the sensor refresh the display.

On dual-sensor modules, such as temperature/humidity and temperature/CO2, the reading for sensor 1 is displayed for a few seconds and then the reading for sensor 2 is displayed for a few seconds. The display returns to its regular display of sensor 1.

20.1.4.4 Long-press A long-press of three seconds or more on the Smart-Vue module button initiates automated module installation into your monitoring network using the integrated Service Discovery Protocol. The sensor is then visible within the Smart-Vue Client application. The long-press also begins logging readings in module memory if the module had been stopped. Datalogging starts with the parameters already present in memory (in particular, the reading interval, alarm limits, and correction values). Default parameters are used if the long-press is done before any other module configuration.

CAUTION: The SDP installation method is designed for networks with up to 15 modules. For larger sites, or better control over network paths, please see the Smart-Vue Client software User Manual for setup instructions or check with an experienced technician.

Follow these steps to install new modules automatically:

4. Press the button on the front of the module for 3 seconds.

5. If a receiver or repeater is within wireless range, the Smart-Vue module automatically establishes the wireless connection, as shown in the sequence of screen shots below:

Figure 65. Smart-Vue module automatic wireless setup sequence using SDP feature



CAUTION: The module begins data-logging upon startup even if it does not connect to the wireless system. If the module does connect to the system, as shown in figure below,

We recommend that you avoid performing a long-press again, which consumes battery life for no reason. In that case, install the module in Smart-Vue Client manually.

20.1.4.5 End point module serial numbers

The serial number label on modules contains various manufacturing information, as described here:

Figure 66. Typical product serial number sticker

The overall serial number scheme is: PB-TT-YY-FZ-SN-SN, where:

PB: reference of programming bench (internal use)

TT: Sensor family:

35=Temperature/humidity17 = All others sensor (see “Z” below)

YY: Firmware year

11 = 2011, 12 = 2012, etc. for Smart-Vue 1 and 1+50 = 2010, 51 = 2011, 52 = 2012, etc. for Smart-Vue

F: Frequency: 4 or 6 = 915 MHz; 3 = 868 MHz or 867 MHz (refer to module label); 9 = 434 MHz

Z= Type in the “17” family (see above):

• 0 or 1: Digital temperature sensor or digital temperature/humidity sensor



• 2: Not used

• 3: Differential pressure sensor

• 4: CO2 / Temperature

• 5: 4-20 mA

• 6: Dry contact

• 8: Not used

• 9: Not used

• A: Pt100 sensor

• B to F: Not Used

SN-SN: serial number from 0000 to FFFF (65535 values)

For example: 051750610000 = first digital temperature module operating at 915 MHz, manufactured in 2010 and programmed with bench #5.

These details are provided here for your information.

20.1.4.6 Color ring (shrink tube) scheme

• Digital temperature sensor: white (-40/+80°C et -40/+120°C)

• Differential pressure sensor: no ring (sensor is embedded)

• CO2/Temp module: green

• Regular PT100 sensor, typically used for -80°C ULT Freezers: blue (-100/+150°C)

• LN2 tank PT100 sensor: yellow (-200/+50°C)

• Oven PT100 sensor: red (+100/+350°C)



20.1.4.7 Battery When evaluating battery life, the system does not actually query a module to check the current battery strength. This method would actually consume battery power unnecessarily and is incompatible with our goal to provide extremely long battery life in Smart-Vue modules. To estimate remaining battery capacity, the system performs a calculation based on wireless activity, sensor readings, and standby time.

Here are other relevant details regarding the batteries in Smart-Vue modules.

Electrical characteristics Nominal capacity: 3.6 Ah for batteries stored for up to one year at temperatures less than 30°C.

Operating temperature range

- 60°C/+ 85°C (- 76°F/+ 185°F)

Operation above ambient temperature or below -20°C may lead to reduced capacity and lower voltage readings at the beginning of radio pulses.

Physical characteristics: Diameter (max) 17.1 mm (0.67 in); height (max) 50.9 mm (2.00 in; typical weight 21.9 g (0.8 oz); Lithium metal content approximately 0.9 g.

Construction and visual aspect

The LS 17500 cell is constructed using concentric electrode “bobbin” technology. Cell is hermetically sealed with a sturdy glass-to-metal seal (≤ 10-7 atm.cc/sec under 1 atm. He). When inspected by the naked eye, the LS 17500 cell should not show any trace of dents, swelling, corrosion or electrolyte leakage. Marking should be readable.

Storage Before use, the LS 17500 cell should be stored in dry and cool conditions, at a temperature preferably not exceeding + 30°C. Storage at higher temperature is possible but it may later affect cell capacity and its ability to exhibit proper start-up voltage characteristics.

Battery safety tips 1. Do not remove the batteries from their original packing before use.

2. Do not store the batteries in bulk in order to avoid accidental short circuiting.

3. Do not heat above 120°C or incinerate.

4. Do not disassemble.

5. Do not recharge.

6. Do not solder directly on the battery.

7. Do not mix new and used batteries or batteries from different origins.

8. Respect the polarities of the battery.

9. Do not short-circuit.





20.1.4.8 Memory storage capacity

The table below shows the storage capacity for readings in Smart-Vue module memory based on the sample rate (measurement frequency).

Table 5: Smart-Vue module memory capacity

Single-sensor module Memory capacity

Reading interval (minutes) Days Hours

1 2 50

2 4 100

3 6 150

4 8 200

5 10 250

10 21 500

150 31 750

20 42 1000

250 52 1250

30 63 1500

60 125 3000

Dual-sensor module Memory capacity

Reading interval (minutes) Days Hours

1 1 25

2 2 50

3 3 75

4 4 100

5 5 125

10 10 250

150 16 375

20 21 500

250 26 625

30 31 750

60 63 1500



20.1.4.9 Sensor serial numbers The table below describes the composition of sensor serial numbers:

Table 6: Description of sensor serial numbers

Sensor type Characters Shown in softwareLabel on cable / module /

sensor

Digital temperature sensor

16 hexadecimal 300000004693C828

Automatic initialization in software

Label 300000004693C828 on sensor cable

Temperature / Humidity

8 digits_ 1 letter 10000001_T for temperature

10000001_H for humidity

Smart-Vue Client prompts for serial number entry upon Init.

Label 10000001 on sensor

PT100 14 digits (converter)_5 characters

A:for LN2 tank -200 to 0°C

B:for regular PT100 -80°C

C: oven sensor up to +350°C

(family code is always the same = not required)

C20008002A292B_B000F

Automatic initialization of converter number in software.

Smart-Vue Client prompts for serial number upon Init.

Label on module (converter):

C20008002A292B

Label on sensor: B000F

Differential pressure 10 digits =

sensor serial number

0932004887


Label 0932004887

on back side of module

CO2 8 Digits_1 letter 03002F25_C for CO2

03002F25_T for temperature


Label 03002F25 on

CO2 sensor

4-20 mA 16 digits of DS2740 converter C20008002A292B36 Automatic init. in software

Label C20008002A292B36 on module

Preventive Maintenance GuidelinesPreventive maintenance


20.2 Preventive maintenance

20.2.1 Calibration Calibrating modules can be part of your ongoing maintenance process, depending on your specific needs or company/laboratory policy. Contact your Thermo Scientific Technician or Sales Representative to find out more about setting-up a calibration or preventative maintenance contract for your Smart-Vue modules.

20.2.2 Daily Check your system every day.

• Launch the Smart-Vue Client application every day. Make sure that all sensors are read at least once per day by one or more users.

• Check for technical alarms displayed in gray on the dashboard. (See diagnostics section later in this document if an error is displayed).

• Low battery alarm: Contact your purchasing department to order new batteries (make ABSOLUTELY sure to use the same batteries as those provided with your initial purchase), or contact your Thermo Scientific sales representative. Replacing batteries may result in data loss if the battery change procedure described in the Smart-Vue Client software User Manual is not followed closely.

• Sensor communication error: see instructions for error code -997.

• Alarm caused by a loss of communication with the module: see instructions for error code -998 (later in this document). This alarm can only be temporary. It merely indicates that the most recent data transfer requests were not successful. The number of accepted failures is configured in Smart-Vue Client for each sensor. Simply make sure that the module in question re-establishes its connection with the receiver rapidly. You may also check wireless signal strength in the sensor status window in Smart-Vue Client to make sure the wireless connection is functioning properly. Another way is to force data download from the Smart-Vue Client dashboard window. If the connection still does not work after several tries, please see the instructions below.

• Alarm because datalogging is stopped for the sensor (not consistent with configuration stored in the Smart-Vue Client application), see instructions for error code -991 (later in this document). Make sure that no alerts are related to a technical problem with the receiver:

• Alarm caused by an absence of communication with the receiver: See instructions for error code -996 (later in this document).



• Alarm caused by an absence of communication with the Smart-Service for the receiver in question: see instructions for error code -995 (later in this document).

• Make sure that no alerts are related to technical alarms on alert devices (or labeled "Media error").

• Absence of communication with the telephone modem: see instructions for error code -994 (later in this document).

• Network not available: see instructions for error code -994.

• Absence of communication with the wireless siren: see instructions for error code -994 (later in this document).

• Check the alarm list to see which alarms must be acknowledged, then acknowledge the alarms for which the problem has been resolved.

• We strongly recommend that you acknowledge alarms on a regular basis and not allow them to accumulate for too long. Too many pending alarms can slow down the system and interfere with client application connections.

• Back-up your data every day

• Contact your database administrator to setup a daily backup strategy.



20.2.3 Weekly • Perform an “Alert Test” before the weekend (Smart-Vue Client Tools Tests Alert test)

• This enables you to test your configuration and related alert equipment.

Figure 67. Using Smart-Vue Client to test alerts (Tools Alert test)

• Generate a technical alarm for a receiver fault in order to make sure that the configured alert chain operates as expected.

• If you have one or more critical devices, generate a technical alarm for an module fault. Run this alarm for a group containing one or more critical devices.

• Generate a limit alarm for a group that contains critical devices. Make sure that the alert is transmitted reliably for each alarm you generate.



CAUTION: Testing alerts in this manner ensures that your alert media (phone, SMS text message, siren, fax, e-mail, printer…) are technically operational.

Note this method does not, however, enable you to verify whether you entered the right information for phone numbers and e-mail addresses. For example, if you enter an incomplete e-mail address for night or weekend mode, but carry out your alert test successfully in day mode, you will not be informed whether or not the night and weekend configurations are incorrect.

CAUTION: You may enter an e-mail address for the system supervisor in Smart-Vue Client, under Settings Alert configuration (F8) System settings. The results of the regular weekend datalogging test, database status, and any low battery warnings will be sent to the supervisor by e-mail.

20.2.4 Monthly Wireless performance tests (Smart-Vue Client Tools)

Smart-Vue Client can be used to run a wireless performance test, checking all modules in a user’s view. All modules must have a signal strength of 50% or higher. Repeat the operation for modules whose signal is weaker than 50% (by double-clicking on the line with module(s) in question) to check the signal strength again. If you get the same results three times, you can conclude that the signal is in fact too weak.

• Generally speaking, you can improve signal quality by adding one or more repeaters, or sometimes simply by moving the various elements in the wireless path slightly, or moving the module itself as described earlier in this document.

• For networks with 15 modules or less, you may improve signal strength by re-running the automatic installation procedure using the SDP sequence described earlier. ATTENTION: this process could result in changes to the wireless path for your modules, which may also change sensor group configuration. If you run automatic installation, you must check to make sure that a given module’s alert strategy, based on its sensor group, is configured properly.

Generate a report

• Create a monthly sensor report. The average, highest, and lowest values are important pieces of information to ensure the proper operation of your devices.

Complete system backup

• Perform a complete backup of your entire database on CD-ROM, DVD, or external hard drive. If appropriate, check with your system administrator to find out about your company’s backup policy.



20.2.5 Yearly Check and change batteries

• Depending on your usage, we recommend replacing batteries annually. Based on your configuration, use, and actual experience, battery replacement may be required to be more or less frequently.

• For the Smart-Vue CO2 module, unplug the AC adapter and make sure battery is still functional. If not, change the battery and re-transfer module settings.

CAUTION: Make sure you download data from the module before unplugging the AC adapter, as if the battery is indeed empty, any new readings stored in module memory will be lost.

• For wireless sirens, run test alarms on a regular basis (such as before long vacations) and change the batteries yearly.

Calibration

• Your instruments must be calibrated on a regular basis in order to provide precise readings. Among other things, annual calibration corrects the sensor to ensure accurate readings. Contact your Thermo Scientific technician or sales representative to find out more about calibration services and preventative maintenance contracts for your Smart-Vue modules.

Visually check cables, connectors, power adapters and holders (Velcro, screws, and magnet)

• Check the status of all cables, particularly flat cables. There must be no visible damage. Mounting systems must be secure and hold modules and sensors firmly.

Database archive

• Use Smart-Vue Client to archive your data. This will also generally improve overall system performance.

UPS maintenance in compliance with manufacturer recommendations

• Uninterrupted power supplies (UPS) must be maintained in proper working order. UPS batteries must be changed at regular intervals. Check the instructions provided with your UPS for specific details for your products.

1.1.5 Every 5 years Change flat cables

• Flat cables should be changed every five years, even if they appear intact on the outside. Cable wear may be hidden inside.

TroubleshootingTechnical alarms


21 Troubleshooting

21.1 Technical alarms Complete list

• Datalogging stopped (different from configuration) [-991]

• Check to see if datalogging is enabled on the wireless module.

• Run an on-demand read to check wireless communication and sensor status.

• Transfer settings to the module once again.

• No communication with telephone modem Wireless connection with siren temporarily interrupted [-994]

• Indicates an error with an alert device.

• For sirens: make sure that the device is properly connected to its power supply and that it contains a sufficiently charged battery; check the wireless connection between the receiver and wireless siren (in Smart-Vue Client, under Add alert device – F8).

• For a telephone modem: make sure that the modem is properly plugged into the server computer and the telephone line. If necessary, use the VoiceCallTester tool provided by Thermo Scientific.

• For a dry contact device: make sure the device is properly connected to its power supply and the network.

• No communication with Smart Service [-995]

• Check the application logs to see why the service stopped.

• After correcting the problem, restart the Smart-Svc for the receiver in question using the Windows Services manager.

• If the problem continues, restart the computer (or at least Smart-Vue Server).

• No communication with receiver [-996]

• USB receiver plugged in locally:

• Restart the Smart-Service, if failed; reboot computer.

• Unplug the receiver for at least one minute and then plug it back in; check that the two LEDs turn red for three seconds when it restarts; plug receiver back into the same USB port.

TroubleshootingDiagnostic flowcharts


• Make sure that the receiver is displayed in the Windows Device Manager.

• Try on another USB port and check whether or not the driver modifies the assigned COM port. If it does, change the configuration in Smart-Vue Client or directly in the Smart-Vue Server.ini file.

• TCP/IP network receiver: network issues

• Make sure the receiver is properly connected to its power supply and the network.

• Try a “Ping” command to see if the receiver responds.

• Check the receiver’s TCP/IP settings.

• Unplug receiver power supply for at least one minute and plug it back in.

• Sensor disconnected or sensor failure [-997] (refer to Section 21.2.1 - diagnostic flowchart)

• Wireless connection temporarily interrupted [-998] (refer to Section 21.2.2 - diagnostic flowchart)

• Low battery [-1002]

oReplace the module’s battery. Certain precautions must be taken before changing batteries. Please check the Smart-Vue Client user manual for more details.

21.2 Diagnostic flowcharts

The next section provides diagnostic flowcharts to guide you through troubleshooting three specific errors:

• Sensor disconnected or sensor failure [-997]

• Wireless connection temporarily interrupted [-998]



21.2.1 Sensor disconnected or sensor failure (-997)

Figure 68. Sensor disconnected or sensor failure (-997)



21.2.2 Wireless connection temporarily interrupted (-998)

Figure 69. Wireless connection temporarily interrupted (-998)

Warranty statementDiagnostic flowcharts


22 Warranty statement

Thermo Scientific warrants the functions of the Smart-Vue Monitoring system in accordance with our standard warranty as described in the Terms and Conditions of Sale applicable to your purchase of this product. Unless otherwise agreed to in writing, Thermo Scientific warrants that the product will conform to published specifications for a period of one year from the date of delivery.

For additional details concerning this warranty, please consult the “Warranty” section of our standard Terms and Conditions of Sale.

Important

For your future reference and when contacting the factory, please have the following information readily available:

Model Number:

Serial Number:

Date Purchased:

The above information can be found on the dataplate attached to the equipment. If available, please provide the date purchased, the source of purchase (manufacturer or specific agent/rep organization), and purchase order number.

IF YOU NEED ASSISTANCE:

Thermo Scientific products are backed by a global technical support team ready to support your applications. We also offer cold storage accessories, including remote alarms, temperature recorders and validation services. Visit www.thermoscientific.com or call:

+1 866 984 3766 +49 6184 90 6000

1800 22 8374 0800 1 536 376

+91 22 6716 2200 +32 02 95059 552

+800 810 5118 (or)+400 650 5118

+31 76 579 55 55

+81 3 5826 1616 +358 9 329 10200

+61 39757 4300 +7 812 703 42 15

+43 1 801 40 0 +34 93 223 09 18

+32 53 73 42 41 +41 44 454 12 22

+33 2 2803 2180 +44 870 609 9203

+64 9 980 6700 +852 2885 4613

+49 6184 90 6000

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Sales: Sales:

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Sales:

http://www.thermofisher.com



Thermo Fisher Scientific Inc.

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www.thermofisher.com

326830H01 Rev. A


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