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UPS Rate and Service Guide On-Demand Rates Effective 01.06.2003

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Page 1: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

01921035 1/03 © Copyright 2003, United Parcel Service of America, Inc. All rights reserved.

UPS Customer Service

Web site: ups.com®

Telephone: 1-800-PICK-UPS®

E-mail: [email protected]

UPS International Customer Service

Web site: ups.com

Telephone: 1-800-782-7892

E-mail: [email protected]

Customer Service (Spanish-speaking)

Telephone: 1-800-877-1548

Access for the Hearing Impaired

Web site: ups.com

TTY/TDD: 1-800-833-0056

Tracking Information

Web site: ups.com

Telephone: 1-800-457-4022

E-mail: [email protected]

Billing

Telephone: 1-800-811-1648

UPS e-Commerce

Web site: www.ec.ups.com

UPS On Call Air Pickup®

Web site: ups.com

Telephone: 1-800-PICK-UPS

UPS OnLine® Shipping Solutions

Web site: ups.com

Telephone: 1-800-727-8100

WorldShip® Technical Support

Telephone: 1-888-553-1118

UPS SonicAir®

Web site: www.sonicair.ups.com

Telephone for domestic shipments: 1-800-451-4550

Telephone for international shipments: 1-800-692-0898

UPS CapitalSM

Web site: www.upscapital.com

Telephone: 1-800-637-0620

UPS Supply Chain SolutionsSM

Web site: www.ups-scs.com

Telephone: 1-866-822-5336

ups.com®

10% post-consumer content

UPS Rate and Service GuideOn-Demand Rates Effective 01.06.2003

UPS Rate and Service G

uide

Page 2: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include
Page 3: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

One Integrated Company. An enterprise that’s integrated,innovative, and global. A system that’s flexible, reliable, and smart. A company that

speaks to the needs of your organization. Where people, information, and equipmentcome together to make your reach nearly limitless and your operations virtually seamless.

Where shipping and consulting services, financing options, and progressive technologies keep theflow of goods, information, and funds moving at the pace you want. UPS. We’ll work for your business.

1

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Table of Contents

2

Page 5: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Prepare Your Shipment. The ins and outs of boxes and labels – getting your package ready.

Packaging Guidelines 6Special Packaging Needs 11UPS-Provided Packaging 12UPS Packaging Supplies 14

Essential Information.The rest of the story – tracking,billing, and business solutions.

Track Your Shipment 140Understand Your Bill 144More Business Solutions 146Terms and Conditions 148Index 157

3

Determine the Rate 24Process Your Shipment.Express or Ground? Select your service,then figure out the zone and rate.

Determine the Service Option 18Determine Weight and Size 20Determine the Zone 22

Domestic 22Export 54To Canada 70Import Freight Collect 84

DomesticUPS SonicAir® 25UPS Next Day Air® Early A.M.® 26UPS Next Day Air® 26UPS Next Day Air Saver® 30UPS 2nd Day Air A.M.® 34UPS 2nd Day Air® 38UPS 3 Day Select® 42UPS Ground – Commercial 46UPS Ground – Residential 50

ExportUPS SonicAir® 60UPS Worldwide Express PlusSM 62UPS Worldwide ExpressSM 62UPS Worldwide ExpeditedSM 66

UPS Worldwide Express PlusSM

to Canada 76

UPS Worldwide ExpressSM

to Canada 76

Export (continued)

UPS Worldwide ExpeditedSM

to Canada 78UPS Standard To Canada 80Shipment Pricing 83

Import Freight CollectUPS Worldwide Express PlusSM 90UPS Worldwide ExpressSM NA1 90UPS Worldwide ExpressSM 90UPS Worldwide ExpeditedSM 94UPS 3 Day SelectSM From Canada 98UPS Standard From Canada 100Shipment Pricing 101

Value-Added Services 102Automated Processing 112Manual Processing 115Other Charges 129Service Restrictions 132Access to UPS 136

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4

Page 7: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

One Synchronized Flow.The hum of business. It’s a sound we love. What creates it? The well-timed,

just-right blend of individual skill, smart technology, operational precision, and synchronized transactions working

together every day to keep things constant – constantly moving, constantly evolving, constantly adapting to new challenges.

You can count on all phases of our business – delivery, consulting,

finance, e-commerce – to keep things humming for your business. Prepare your shipmentin just a few well-orchestrated moves.

5

Page 8: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

6

Packaging Guidelines

Shipping Checklist

Step-by-Step

Make sure you:

– Use a rigid box with flaps intact.

– Remove any labels, HazardousMaterials indicators, and othershipment markings from the box.

– Wrap items separately.

– Use adequate cushioning material.

– Use strong tape designed for shipping.

– Do not use string or paper over-wrap.

– Use a single address label that hasclear, complete delivery and returnaddresses.

– Place a duplicate address label inside the box.

Simply by observing a few basicprinciples when preparing yourshipment, you can help ensure thatyour package travels safely to its des-tination. The four steps outlined herecover the key considerations in packingmost articles with care.

1. Use a corrugated box.Use a new or “almost new” corrugatedbox. The more a box is used, the moreit loses its original protective qualitiesand may not adequately protect yourshipment. If you must reuse a box,make sure it is rigid and in excellent

condition with no punctures, tears, rips, or corner damage, and that allflaps are intact. Shoeboxes, gift boxes,or other paperboard boxes are notrecommended. Remove old addresslabels, Hazardous Materials indicatorssuch as diamond labels and markings,as well as delivery markings and barcodes from the previous shipment.

UPS® recommendschoosing a box strengththat is suitable for itscontents, based on the

UPS Box Strength Guide-lines. Never exceed the maximumgross weight limit for the box, which isprinted on the Box Maker’s Certificateon the bottom flap of most boxes.

After years of testing and analysis,engineers at the UPS ProfessionalServices® Package Lab (see page 11)have developed box strength specifica-tions for single-package distribution.Refer to the chart on the following pagefor recommendations in determiningthe proper size and maximum grossweight limit of a box.

Follow these steps when using the UPS Box Strength Guidelines chart to select the most appropriate box for your shipment.

1. Weigh items to be shipped.

2. Measure and add together thelength, width, and height of the box.

3. Select the appropriate row where thecriteria in both columns A and B are met.

4. Use column C to identify the recom-mended Bursting Test strength box. Or, use column D to identify the recom-mended Edge Crush Test strength box.At least one of these specifications canbe found on the Box Maker’s Certificate. Visit ups.com® or call 1-800-PICK-UPS® for

guarantee details, service availability, deliverytime commitments, or to request a pickup.

Note: To prepare packages for UPS shipment,you can use your own packaging or containersavailable from UPS. We offer a variety ofcontainers free of charge for UPS Air Services.We also offer corrugated cartons and packagingmaterials for purchase. UPS Packaging Suppliesmay be billed to your UPS account or a majorcredit card. Terms and conditions will apply. For either of these options, please visit“Supplies” at ups.com®.

Note: A double-wall container should be usedfor an item(s) weighing more than 80 pounds.

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Prepare. P

ackaging Guidelines

7

The above box strengths are only guidelines to helpassure the containment and protection of productstransported through single-package distributionenvironments. They are not to be considered pack-aging specifications, and all packaged productsshould be tested in accordance with industry-recognized performance tests to ensure the mostappropriate level of product protection is achieved.

2. Provide internal protection.It’s important to cushion the contents of your package properly.

Wrap each item separately. Fragilearticles* need suitable separation fromeach other and from the corners, sides,top, and bottom of the box. Each itemshould be surrounded by at least two

inches of cushioning and be placed at least two inches away from the walls of the box. This will prevent

product-against-product damage andprotect the contents from shock andvibration which can pass from theoutside of the box to the contents.

Proper cushioning material, combinedwith a strong outer container, will protectyour shipment. Use enough cushioningmaterial to ensure that the contents cannot move when you shake the box.The following materials can be used for cushioning and protection:

– Air-encapsulated plastic (bubble pack)• Designed to protect and cushion

lightweight items.• Use multiple wraps/layers to ensure

product is completely protected,especially around corners and edges.

– Inflatable packaging (air bags) • Used primarily as void-fill material

for lightweight items.• Can be preformed to provide proper

cushioning performance for specificproducts.

• Extreme hot or cold temperaturesmay affect the ability of air bags toprovide adequate product protection.

• Not recommended for items withsharp corners or edges.

– Expanded polystyrene “peanuts” • Used primarily as void-fill material

for lightweight items.• Overfill the box with peanuts, then

gently close the flaps and seal.• Due to the shifting and settling

properties of peanuts, it is recom-mended that a minimum of threeinches of cushioning be usedaround the contents.

• Not recommended for use with flat,narrow, or dense products that maymigrate to the edge or bottom of the carton during transit.

Step-by-Step (continued)

*Fragile objects – such as electronics, glass, ceramics, and artwork – may requirespecial packaging for safe shipment; these packages may require addedcushioning or a double box. For assistancewith packing fragile objects, contact the UPS Professional Services® Package Lab at [email protected] or call 1-877-877-7229.

UPS Box Strength GuidelinesA B C D

MaximumWeight of Size Limit of Bursting Edge CrushContents Box (inches) Test Test (ECT)

(lbs.) L + W + H (lbs. per sq. in.) (lbs. per in. width)

SINGLE-WALL CORRUGATED CONTAINERS

30 75 200 3240 75 200 4050 85 250 4465 95 275 5580 105 350 NA

DOUBLE-WALL CORRUGATED CONTAINERS

60 85 200 4880 95 275 51

100 105 350 61120 110 400 71140 115 500 82150 120 600 NA

Page 10: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

8

Packaging Guidelines

Step-by-Step (continued)

– Engineered foam enclosures• Should be preformed for specific

products for proper cushioningperformance.

• Materials may include expandedpolystyrene, polyethylene,polypropylene, or copolymers.

– Foam-in-place (a foam, sprayed intothe box or mixed in packets, thatexpands and forms a protective moldaround contents) • Provides good cushioning when

foam is evenly distributed aroundthe contents.

• Select appropriate density of foam to meet packaging needs which can range from void-fill applicationto high-performance cushioning.

– Corrugated board • Can be laminated together to form

blocks or pads, which are useful for blocking and bracing itemsinside the box.

• Can also be die-cut, slit, or scored to form trays, partitions, or liners toincrease package strength, improveperformance, or separate items fromeach other within the package.

• Not recommended for fragile items.

– Paper cushioning (multilayered paperpadding) – not newspaper• Ideal for wrapping medium- to large-

sized, non-fragile items and thosethat may require moisture absorption.

• Excellent for void fill.

– Crumpled kraft paper – not newspaper • Used primarily as a void-fill material

for light- to medium-weight, non-fragile items and items that aresuitable for such packing materials.

• To enhance performance, it isrecommended that the paper betightly crumpled.

• Use at least four inches of paperaround and between the contents.Ensure that there is at least fourinches of packing on all six sides of the box.

Clothing, blankets, and pillows are notproper cushioning materials.

3. Close it securely.Proper closure is just as important as adequate cushioning.

To close a box securely, apply threestrips of tape to both the top andbottom of the box, so the middle and two edge seams are sealed (seeillustration above). Use a strong tapesuch as the types described below:

– Pressure-sensitive plastic or nylon-reinforced tape• Use a tape at least two inches

or more in width.• Generally, the easiest, most con-

venient tape to use. It is versatilebecause it will adhere without waterand can stick to a variety of surfacesand shapes.

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

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Prepare. P

ackaging Guidelines

9

Step-by-Step (continued)

Note: If using a mailing tube, place the label horizontally, with the sides of the label pointing toward the ends of the tube, so the bar code can bescanned. If labeling an irregularlyshaped item, make sure the label is placed on a flat surface to allow for scanning.

Note: The smart labels produced byUPS OnLine® WorldShip®,UPS InternetShipping, UPS CampusShipTM,and UPSOnLine® Compatible vendor shippingsystems include bar codes and routingcodes that help ensure accurate routingand prompt delivery of your shipments.In addition, the use of smart labelsallows for fast access to tracking and delivery information.

– Water-activated reinforced tape• Use 60-pound grade tape at least

three inches wide.• Reinforced fibers in the tape provide

additional strength, making it lesssusceptible to splitting or tearing.

• Caution: Adhesion to the containermay be affected by elements suchas high humidity, wetness of tape, or dust.

Do not use masking, cellophane, duct,or water-activated paper tapes; also, do not use string or paper over-wrap.

4. Use proper labeling.For timely and accurate delivery, keep these points in mind whenlabeling your package:

– Always include the receiver’s ZIPCode® with the complete address. For international shipments, include a contact name, telephone number,and postal code.

– Make every effort to obtain a streetaddress. If you do use a P.O. boxaddress, the recipient’s telephone

number must be included on thelabel. A package addressed to a P.O.box may experience delays and willnot be covered by any UPS ServiceGuarantee. An Address Correctioncharge also will apply. Army PostOffice (APO) and Fleet Post Office(FPO) addresses are not accepted by UPS.

– Include the suite, apartment, or unitnumber, if applicable. Failure to do so may subject the shipper to anAddress Correction charge.

– Place the shipping label on the top of the box. To avoid confusion, placeonly one address label on the box. If using a packing slip, place it on the same surface of the box as theaddress label.

– Do not place the label on a seam,edge, closure, or on top of sealingtape.

– Remove or cross out old labels or markings.

– Always include your complete returnaddress including full street addressand ZIP Code. For internationalshipments, include a contact name,telephone number, and postal code.

– Place a duplicate label or other formof address information inside thepackage.

Page 12: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

10

Packaging Guidelines

Packages Weighing More Than 70 PoundsPackaging materials need to be evaluated carefully for packages weighing more than 70 pounds.

– Boxes need to be of strong construction,preferably with seams that are stitched or stapled, not glued. Check the strength of the box by checking the Box Maker’sCertificate to make sure the size limit and gross weight limit are not exceeded. For recommendations on determining theproper size and maximum gross weight limit of a box for individual package ship-ments, refer to the UPS Box StrengthGuidelines chart in Step 1 on page 7.

– Use new boxes whose strength has notbeen compromised by humidity or prior-use wear and tear.

– Seal with heavy-duty tape, preferably rein-forced, by applying three strips to both thetop and bottom of the box so the middle and two edge seams are sealed.

– Dense cushioning material is a must.Expanded polystyrene “peanuts” andcrumpled paper are not acceptablebecause they crush and shift under heavy loads. Customized corrugated board or engineered foam enclosures are more suitable and reinforce the rigidity of the outer box.

A UPS Heavy Package sticker is requiredwhenever you ship packages weighing morethan 70 pounds. Place the sticker to the right of the address label, and write the package’s weight in the white box.

Note: Visit “Supplies” on ups.com®

or call 1-800-PICK-UPS® to requestHeavy Package stickers.

Page 13: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

SHIPPERS INTERNATIONAL

(123) 456-7890

5TH FLOOR

1550 W ANYWHERE STREET

PHOENIX AZ 85027-3129

1 OF 2

12 LBS

SHIPTO:

JOHN SMITH

(987) 654-3210

ABC COMPANY

BUILDING 3 FLOOR 4

123 MAIN STREET

SALT LAKE CITY UT 84170-6672

UPS GROUND

TRACKING #: 1Z 123 45E 03 1234 5671

UT 841 0-00

1Z 123 45E 03 1234 5671

420841706672

SHIPPERS INTERNATIONAL

(123) 456-7890

5TH FLOOR

1550 W ANYWHERE STREET

PHOENIX AZ 85027-3129

1 OF 212 LBS

SHIP

TO:

JOHN SMITH

(987) 654-3210

ABC COMPANY

BUILDING 3 FLOOR 4

123 MAIN STREET

SALT LAKE CITY UT 84170-6672

UPS GROUND

TRACKING #: 1Z 123 45E 03 1234 5671

UT 841 0-00

1Z 123 45E 03 1234 5671

420841706672

Prepare. Special P

ackaging Needs

Special Packaging Needs

Note: Please see page 132 for ser-vice restrictions related to shippingHazardous Materials and InternationalDangerous Goods. For additionalinformation, refer to the Guide forShipping Ground and Air HazardousMaterials at ups.com®.

Testing Information Test Control Number: 4952149

International Safe Transit Association Additional Testing Performed(ISTA) Project 1A Compression: No Vacuum: No

Vibration Time: minutes Bridged Impact: No Torque: NoFrequency: CPM ECT: No Environmental: No

Drop Height: inches Burst: No Climatic: NoNo. Of Drops: Burst Results: N/A

Results

See Appendix A for comments and recommendations.

Test Laboratory51-53 Kenosia AvenueDanbury, CT 06810

Packaging Engineer Signature:

An inspection of the interiorcomponents of the monitorrevealed that a heat sink (yellow arrow) is positioned inclose proximity to the CRT.During shipmentin its normal

orientation, downward movement of the packaged monitor can create a cantilever effect whichcan cause the CRT to come into contact with the heat sink and crack the circuit board. It isrecommended that a diagnostics test be performed on the circuit board containing the heat sinkto determine if this is the point of failure. An inspection of the bottom molded EPS foam edgeprotectors also revealed a low amount of load bearing area for the monitor (colored in blue) and a ridge along the bottom front edge protector (blue arrow) on which the gimbal is positionedwhich can allow shock forces to be directly transmitted to the monitor.

Comments / Recommendations:To possibly prevent monitor damage, the following is recommended:

1. Redesign the heat sink so that there is a minimum 0.5" distance between the heat sink and CRT by either relocating the heat sink or cutting away a section of the heat sink at a 45º angle to allow for the minimum 0.5" space distance.

2. Redesign the foam edge protectors so that the monitor is shipped face down.

3. Increase the amount of foam load bearing area for the bezel (when designing the packagingfor the monitor to be shipped face down).

4. Allow a minimum 0.75" clearance between the base of the gimbal and any packagingmaterial (the molded EPS plank should remain to restrict the movement of the gimbal).

An accelerometer was attached to the front of the CRT and the monitor was packaged in the original packaging and subjected to instrumented drop testing. The monitor was droppedin its normal orientation (drops 1D-2D) and in a vertical orientation (screen facing downward,drops 1E-2E) with the following results:

Drop No. Height g-force1D 24" 362D 30" 46

Appendix A (con’t)

Normal Orientation

Drop No. Height g-force1E 24" 242E 30" 36

Vertical Orientation

A wooden mold was fabricated to duplicate the bottom moldedEPS edge protectors and the monitor was subjected to fragilitytesting at incremental g-force levels in its normal shippingorientation (note: a new monitor was used for testing after eachdamage was detected).

The resultant g-force levels are as follows (drops 1-6):

Breakage of the monitor (breakage defined as themonitor being unable to be powered up) occurred at the 48 g-force level. A second monitor was testedto narrow the g-level at which damage can occur.The results are as follows (drops 1B-3B):

Based on the fragility testing results, damage canexpect to occur at approximately 40 g’s in its normalshipping orientation on a bottom panel drop.

A wooden mold was fabricated to simulate the monitor beingshipped in a vertical position and was subjected to fragility testingwith the following results (drops 1C-4C):

Testing was terminatedafter the 4th drop. Themonitor was able to bepowered up, however the color pattern wasdisrupted as shown in the following example:

Drop No. N2 Pressure g-force1 110 PSI 122 165 PSI 193 210 PSI 234 300 PSI 335 350 PSI 396 400 PSI 48

Drop No. N2 Pressure g-force1C 350 PSI 412C 450 PSI 523C 550 PSI 644C 700 PSI 82

Drop No. N2 Pressure g-force1B 220 PSI 262B 310 PSI 353B 350 PSI 40

Before Testing After Testing

Appendix A

Package LabOne UPS WayHodgkins, IL 60525

Customer: ABC Company

Laboratory Test Report

123 Main Street Test Control Number: 4952149Anywhere, USA Date Tested: 2/3/97

Shipper Number: 123456 Previous Test Number: N/APrevious Test Date: N/A

Requested By: John Doe District: SNERegion: Northeast

Container Style: Regular Slotted Container (RSC)

Certification: 51 ECTCorrugation: Vertical CB-fluteMfg’s Joint: Glued

Closure: Wide Crown Staples (Bottom) / 2" PS Tape (Top)Application: Multiple (Bottom) / Multiple (Top)Dimensions: 21 x 19.75 x 20 (L x W x D, inches, OD)

Other: N/A

Packaging Description

The monitor is contained in a poly bag and centrallylocated within the shipping container by four molded expanded polystyrene (EPS) edge protectors positioned along the no. 1-5, 1-6, 3-5 and 3-6 edges. A moldedEPS plank is positioned between the gimbal and monitorcasing. An instruction manual and power cord are alsocontained in separate poly bags.

Product: Computer Monitor – Model 123XYZ

Package Weight: 37 pounds Factory Package: YesNumber of Items: 1 Capacity: N/A

For Lab Use Only: 2/3/97- (SLS)

If you ship the following items, consider their special packaging needs.

Irregularly Shaped Items and Bare MetalsTape the address label on a flat surface of the item being shipped. Cover the label with clear tape. Do not use “flying tags.” Blunt all sharp or protruding edges with taped-on, corrugated cardboard pieces. Protect the surface of the item as needed. An Additional Handling charge will apply.See page 129 for details.

Fabric and WallpaperRolled goods travel best when shipped in corrugated boxes. If a fabric or wallpaper roll is shipped in a bag, it is recommended to use a bag with a minimum thickness of six mils. Make sure the bag is tightly wrapped and taped against the roll to reduce the risk of tearing. A tail on an item shipped in a bag must be compressed to the body of the item using tape. Place the address label on a flat surface of the item being shipped. Place duplicate address labels inside cores or betweentop layers of material. An Additional Handling charge may apply. See page 129 for details.

TiresApply a wide band of pressure-sensitive tape through the center and completely around the body of the tire so that the tape is attached to itself. Attach your address label to the tape band where it covers the tread. Cover the entire label with clear tape. An Additional Handling charge will apply. See page 129 for details.

Bundled or Strapped BoxesOnly same-sized boxes may be strapped together. Use a minimum of four crisscrossed bands, two in each direction. An address label must be placed on each box. When strapping boxes together, each box must be strong enough to hold the total weight of the strapped bundle. For example, if two 40-pound boxes are banded together into an 80-pound package, both components should be in boxes with at least an 80-pound weight capacity. An Additional Handling charge may apply.See page 129 for details.

UPS Professional Services® Package LabThe UPS Professional Services Package Lab helps customers find effective and cost-efficient packaging for products. Packaging engineers evaluate the current or proposed package, conduct a variety of industry-accepted tests, and prepare a written report that recommends modifications to improve performance, economy, and efficient use of materials. The package lab also monitors the latest developments in package-testing research worldwide. Contact your UPS account executive or the package lab at [email protected], or call 1-877-877-7229 for details.

SHIPPERS INTERNATIONAL

(123) 456-7890

5TH FLOOR

1550 W ANYWHERE STREET

PHOENIX AZ 85027-3129

1 OF 2

12 LBS

SHIP

TO:

JOHN SMITH

(987) 654-3210

ABC COMPANY

BUILDING 3 FLOOR 4

123 MAIN STREET

SALT LAKE CITY UT 84170-6672

UPS GROUND

TRACKING #: 1Z 123 45E 03 1234 5671

UT 841 0-00

1Z 123 45E 03 1234 5671

420841706672

11

SHIPPERS INTERNATIONAL

(123) 456-7890

5TH FLOOR

1550 W ANYWHERE STREET

PHOENIX AZ 85027-3129

1 OF 212 LBS

SHIP

TO:

JOHN SMITH

(987) 654-3210

ABC COMPANY

BUILDING 3 FLOOR 4

123 MAIN STREET

SALT LAKE CITY UT 84170-6672

UPS GROUND

TRACKING #: 1Z 123 45E 03 1234 5671

UT 841 0-00

1Z 123 45E 03 1234 5671

420841706672

Page 14: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

UPS-Provided Packaging

UPS Next Day Air®/UPS Worldwide ExpressSM LetterThere is no weight limit on Next Day Air Letters containingletters, business correspondence, urgent documents,and electronic media.

This envelope is also available in a “window” version, featuring a built-in label pouch – ideal if you print your own shipping labels.

Dimensions: 12.5" x 9.5"

100 percent recycled fiber (80 percent post-consumer).

Note: When shipping internationally, the UPS Letter may be used only fordocuments or electronic media of no commercial value.

Reusable UPS Next Day Air®/UPS Worldwide ExpressSM LetterUse this envelope and then use it again! Enjoy the same features as the UPS Next Day Air Letter and have important documents returned without enclosing another envelope. Three sizes are available.

Dimensions: 15" x 9.5" (legal size), 13.25" x 9.5", 12.5" x 9.5"

100 percent recycled fiber (80 percent post-consumer).

Note: When shipping internationally, the UPS Letter may be used only for documentsor electronic media of no commercial value.

UPS Next Day Air®/UPS Worldwide ExpressSM PakMade from tear-resistant material and ideal for flat, unbreakable items, such as large reports and bulky documents. Charges are based on weight and zone.*

Dimensions: 16" x 12.75"

15 percent post-consumer content.

UPS Next Day Air®/UPS Worldwide ExpressSM BoxThis sturdy box is perfect for a wide variety of merchandise. Charges are based on weight and zone.* Three sizes are available.

Dimensions: 17.5" x 12.5" x 3" (large) 15.125" x 11.25" x 3" (medium) 12.25" x 10.875" x 2" (small)

90 percent post-consumer fiber.

“Greener” PackagingYou’ll find our packaging a bit “greener,”thanks to a joint project with the Alliance for Environmental Innovation. The changes made have helped conserve natural resources,save energy, and reduce solid waste. And theymake for pretty tough packaging, too.

Choose Your Packaging– Use your own packaging or use UPS-provided

packaging. We offer a variety of containersfree of charge, depending on the UPS service selected. To request your supplies, visit “Supplies” on ups.com® or call 1-800-PICK-UPS®.

– UPS Next Day Air® packaging can also be used for UPS Next Day Air® Early A.M.®, UPS Next Day Air Saver®, and UPS WorldwideExpress PlusSM shipments.

*Dimensional weight may apply for international shipments. See page 20 for details.

12

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Prepare. U

PS-P

rovided Packaging

13

Note: UPS 2nd Day Air® Letters, Paks, and Boxes can also be usedfor UPS 2nd Day Air A.M.® shipments.

*Dimensional weight may apply for international shipments. See page 20 for details.

UPS Next Day Air®/UPS Worldwide ExpressSM TubeProtects larger documents that can be rolled instead of folded, such as blueprints, charts, maps, drawings, and posters. Charges are based on weight and zone.*

Dimensions: 38" x 6" x 6" x 6"90 percent post-consumer fiber.

UPS Next Day Air® Laboratory PakShip routine diagnostic specimens overnight with clear,watertight plastic over-wraps. Use with federally mandated inner packaging. Charges are based on weight and zone.*

Dimensions: 17.25" x 12.75"

UPS 2nd Day Air® LetterFor important correspondence, documents, and electronic media. Use for domestic shipments only.

This envelope is also available in a “window” version,featuring a built-in label pouch – ideal if you print yourown shipping labels.

Dimensions: 12.5" x 9.5"100 percent recycled fiber (80 percent post-consumer).

UPS 2nd Day Air®/UPS Worldwide ExpeditedSM PakMade from tear-resistant material and ideal for flat, unbreakable items such as large reports and bulky documents. Charges are based on weight and zone.*

Dimensions: 16" x 12.75"15 percent post-consumer content.

UPS 2nd Day Air®/UPS Worldwide ExpeditedSM BoxAvailable in three sizes for a variety of items. Charges are based on weight and zone.*

Dimensions: 17.5" x 12.5" x 3" (large)15.125" x 11.25" x 3" (medium)12.25" x 10.875" x 2" (small)

90 percent post-consumer fiber.

UPS 10 Kg Box® and UPS 25 Kg Box®

Use these boxes for UPS Worldwide Express PlusSM

and UPS Worldwide Express shipments. Export forms are included. Charges are based on flat rate and zone.Any shipments exceeding the maximum weights will be charged the regular Express rate for that weight shipment.

Dimensions: 25 Kg: 19.75" x 17.25" x 13.875"10 Kg: 16.5" x 13.25" x 10.75"

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Visit ups.com® or call 1-866-655-1649to order your packaging supplies.

UPS Packaging Supplies

The UPS Packaging Supplies store is always open at ups.com® – the place to find a great selection of packaging essentials. All top quality. All budget friendly.And all available with just a few quick clicks and keystrokes. Orders are generallydelivered in one to two business days to the 48 contiguous states and can bebilled to your UPS account or major credit card.*

Cartons and Envelopes

UPS cartons and packing materials meet industry standards for quality andperformance. Choose from a variety of 200- to 350-test, single-wall Regular SlottedCartons (RSCs) made from corrugated kraft fiberboard with C-flute construction.Shipped flat for compact storage, all UPS cartons are appropriate for use with UPS domestic and international service options. For a full list of carton sizes and dimensions, go to “Supplies” at ups.com.

Small Corrugated CartonsLess than 12" in length.

Fourteen sizes available, from the compact 4" cube to the letter-size dimensions of our popular 11.25" x 8.75" x 8" carton.

Available in 10-, 20-, and 30-carton bundles.

Medium Corrugated Cartons12" to 17" in length.

Eleven sizes available for those in-between-sized shipments.

Available in 10-, 20-, and 30-carton bundles.

Large Corrugated CartonsOver 17" in length.

Eight sizes available for your more bulky items.

Available in 5-, 10-, 20-, and 30-carton bundles.*Terms and conditions at the UPS Packaging

Supplies store on ups.com® will apply.

14

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Prepare. U

PS

Packaging Supplies

15

Tri-TubesTri-tubes open up completely, so it’s easy to insert and remove contents. No more loose-end caps, because the protectiveend pieces are built in. Great protection for larger documents.

Available in 38.25" x 6" x 6" x 6".**

Available in 10-carton bundles.

Padded EnvelopesA cost-efficient alternative to corrugated cartons, these envelopes are made from heavy-duty kraft paper with uniform inner batting for cushioned protection and convenient self-seal closure.

Four sizes available:

– 6" x 10" – 9.5" x 14"

– 8.5" x 12" – 12.5" x 19"

Available in 50-, 100-, and 150-count quantities.

Other Supplies

Tape and CushioningPack, protect, and seal your packages with ease. We have 2" carton sealing tape, your choice of tape dispensers, as well as paper and bubble cushioning.

Packing Slip PouchesPressure-sensitive poly envelopes to protect your packing lists or invoices.

Available in 4.5" x 5.5".

Available in 500-count quantities.**Accommodates items no larger

than 3.5" in diameter.

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16

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One Innovative Team. What moves a package most? People. People who push the technology envelope.

People who put cutting-edge, breakthrough ideas into motion and who get your shipment from here to there quickly,

smoothly, and efficiently. People who develop and refine systems that are flexible and responsive, coordinated and precise.

People with insight, imagination, and intelligence. The human spirit of UPS.

17

Put our people and systems to the test.

We can handle it. Use this section to

process your shipment.

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Visit ups.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments, or to request a pickup.

Determine the Service Option

We have more guaranteed, time-definite delivery options than anyone else. When do you need it there?

Domestic

International Export

UPS SonicAir®

Guaranteed delivery coast to coast, usually in four to six hours. Available 24 hours a day,365 days a year. Specific delivery timeguaranteed at time of order placement.

UPS Next Day Air® Early A.M.®

Guaranteed overnight delivery on businessdays by 8:00 a.m. to major cities in the 48contiguous states and by 8:30 a.m. to manyother U.S. cities, including Anchorage,Alaska. Additionally, we deliver to literallythousands more ZIP Codes than anyone else.

UPS Next Day Air®

Guaranteed delivery to all 50 states and PuertoRico by 10:30 a.m., noon, or end of day thenext business day, depending on destination.

UPS Next Day Air Saver®

Guaranteed delivery by 3:00 p.m. or 4:30 p.m.the next business day to commercial destina-tions where UPS Next Day Air delivery iscommitted by 10:30 a.m. or noon, respectively.

Shipments to residential locations within the Next Day Air Saver area are delivered by end of day.

Not available to destinations where UPS Next Day Air is committed for end of day.

UPS 2nd Day Air A.M.®

Guaranteed delivery by noon on the secondbusiness day to metropolitan commercialdestinations where UPS Next Day Air deliveryis committed by 10:30 a.m. Not available todestinations where UPS Next Day Air deliveryis committed by noon or end of day.

UPS 2nd Day Air®

Guaranteed on-time delivery by the end of the second business day to every addressthroughout the United States and Puerto Rico.

UPS 3 Day Select®

Guaranteed delivery by the end of the thirdbusiness day to every address in the 48contiguous states.

UPS GroundGuaranteed day-definite delivery to everyaddress within the 48 contiguous states.

UPS SonicAir®

Available every day. Guaranteed service fromthe United States to more than 180 countriesand territories worldwide. Service is typicallycompleted within 24 hours, including customsclearance. Specific delivery time guaranteedat time of order placement.

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:30 a.m. to morethan 580 cities in 15 countries. Time in transitis typically two business days, but delivery isguaranteed by 8:30 a.m. on the next businessday to major metropolitan areas in Canada.

Domestic

Fastest UPS® SonicAir®

UPS Next Day Air® Early A.M.®

Faster UPS Next Day Air®

UPS Next Day Air Saver®

UPS 2nd Day Air A.M.®

UPS 2nd Day Air®

Fast UPS 3 Day Select®

UPS Ground

International Export

Fastest UPS SonicAirUPS Worldwide Express PlusSM

Faster UPS Worldwide ExpressSM

UPS Worldwide ExpeditedSM

Fast UPS Standard To Canada

International Import Freight Collect

Fastest UPS Worldwide Express PlusUPS Express NA1

Faster UPS Worldwide ExpressUPS Worldwide Expedited

Fast UPS 3 Day SelectSM

From CanadaUPS Standard From Canada

Note: For additional details aboutUPS service options, see the ratesection beginning on page 24.

18

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19

Process. D

etermine the Service O

ption

International Export (continued)

UPS Worldwide ExpressSM

Guaranteed delivery to more than 200countries and territories.

Delivery guaranteed by 10:30 a.m. thesecond business day for shipments to majorbusiness centers, including more than 1,000cities across Europe, and by end of day tomost other destinations.

When you call for an early pickup from amajor metropolitan area, overnight delivery of Letters and documents is guaranteed bythe end of the next business day to the world’smost important business centers in Europe,Asia, Central and South America, and Mexico.

For UPS Worldwide Express shipments toCanada, overnight delivery of UPS Letters and packages is guaranteed by 10:30 a.m.

the next business day to most major businesscenters, and by the end of the business dayto most other destinations in Canada.

UPS Worldwide ExpeditedSM

Guaranteed delivery to more than 56destination countries:

– To Canada, typically within three business days to most destinations.

– To Mexico, typically within three business days.

– To major destinations in Europe, Asia, and Central and South America, typicallywithin four or five business days.

UPS Standard To CanadaGuaranteed, economical ground delivery tomost addresses in the 10 provinces of Canada.

International Import Freight Collect

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:00 a.m. or 8:30 a.m.,depending on destination, from major busi-ness centers around the world to majorbusiness centers in the United States.

UPS Worldwide ExpressSM NA1Guaranteed overnight delivery across theUnited States from many major Europeanbusiness centers. All Worldwide Expressdestinations will receive Letters, documents,and packages by 10:30 a.m. the nextbusiness day from Europe if an earlier pickupis requested in select origin postal codes.

UPS Worldwide ExpressSM

Guaranteed delivery from more than 170countries and territories. Overnight delivery of Letters, documents, and packages isguaranteed from major business centersacross Canada and Mexico. Two-day packagedelivery is guaranteed from most of Europe.

UPS Worldwide ExpeditedSM

Delivery is guaranteed within two to five days,depending on origin. Available from more than56 countries:

– From Canada, typically within two business days.

– From Mexico, typically within three business days.

– From Europe, Asia, and Central and South America, typically within four or five business days.

UPS 3 Day SelectSM From CanadaGuaranteed delivery by the end of the thirdbusiness day from most locations in Canada to every address in the 48 contiguous states.

UPS Standard From CanadaGuaranteed, economical ground delivery from Canada to every address in the 48contiguous states.

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Determine Weight and Size

Domestic Shipments, Including Puerto Rico (Dimensional Weight)

International Shipments (Dimensional Weight)

For UPS Next Day Air® Early A.M.®, UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2ndDay Air A.M.®, UPS 2nd Day Air®, and UPS 3 Day Select®:

1. Determine actual weight.Use any standard scale.

2. Determine dimensional weight.Multiply the package length by the width bythe height. For each measurement, round off any fraction to the nearest whole inch (forexample, 1.00" to 1.49" will be considered 1 inch, and 1.50" to 1.99" will be considered2 inches). The result is the cubic size. If thisnumber is 1,728 inches or less, use theactual weight in your rate calculation.

If this number is more than 1,728 inches,divide the cubic size by 194 to determine

dimensional weight in pounds. Increase any fraction to the next pound.

Multiple PackagesIf you have more than one package to beshipped, consider each package a separateshipment for weight calculation purposes.

3. Determine billable weight.Compare each package’s actual weight to its dimensional weight. The larger of thetwo weights is the billable weight and shouldbe used to calculate the rate.

For UPS Worldwide Express PlusSM, UPSExpress NA1, UPS Worldwide ExpressSM,UPS Worldwide ExpeditedSM, UPS 3 DaySelectSM From Canada, and UPS StandardFrom Canada:

1. Determine actual weight.Use any standard scale.

2. Determine dimensional weight.Multiply the package length by the width bythe height. For each measurement, roundoff any fraction to the nearest whole number(for example, 1.00 to 1.49 will be considered1, and 1.50 to 1.99 will be considered 2). The result is the cubic size.

For a multiple-package shipment, add the result for all of the packages together. The total is the cubic size of the shipment. (If you are using a UPS Shipping Record book,each international package is considered a separate shipment for billing purposes.)

Divide the cubic size by 166 if measured ininches, or by 6,000 if measured in centimeters,

to determine the dimensional weight. Toconvert metric measurements into pounds,multiply the result by 2.20465. Increase anyfraction to the next pound.

3. Determine billable weight.Compare the package’s/shipment’s actualweight to the dimensional weight. The largerof the two weights is the billable weight andshould be used to calculate the rate.

Dimensional Weight = L x W x H194

L = Length in inchesW = Width in inchesH = Height in inches

L W

H

Dimensional Weightin Pounds

L = Length in inchesW = Width in inchesH = Height in inches

Dimensional Weightin Kilograms

L = Length in centimetersW = Width in centimetersH = Height in centimeters

= L x W x H166

= L x W x H6,000

L W

H

L W

H

( )

( )

Visit ups.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability,delivery time commitments, or to request a pickup.

20

Billable Weight: Actual, Dimensional, or Oversize?Determining which weight to use in calculating your rate requires thatyou determine which rule applies.Different rules apply depending on the service selected. Dimensionalweight applies to all service optionsthat may involve an aircraft.

Dimensional weight considers density,which is the amount of space apackage occupies in relation to itsactual weight, to determine billableweight. Calculations of dimensionalweight are based on the InternationalAir Transport Association (IATA)volumetric standards. Similar rules,Oversize 1 and 2, apply to groundshipments.

Irregularly Shaped PackagesMeasure boxes or containers that are not rectangular to determinedimensional weight and whether thepackage is within maximum limits.Treat the irregularly shaped packageas if it were in a regular rectangularbox. Measure the length, width, and height of the package from its extreme points.

Note: Packages that exceed UPSweight and size limits are not acceptedfor transportation. If found in the UPS system, they are subject to an Over Maximum Limits charge. See page 130 or 131 for details.

Length

Heig

ht

Width

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21

Process. D

etermine W

eight and Size

Items Shipped in BagsShape – When multiple items areshipped in a flexible container (e.g.,burlap or plastic bag), the dimensionalor oversize measurements will be deter-mined when the exterior is at rest. As this shape will differ from placementto placement, cubic size or length andgirth measurements will be at the solediscretion of UPS. As always, the bill-able weight will be the greater of thedimensional or oversize weight ascompared to the actual weight.

Tails – A tail on an item shipped in abag should be measured for the amountof space it takes up in a reasonablycompressed fashion. Any tail that iscreated by placing an item in a bagmust be compressed and taped to the body of the item.

Note: Packages that exceed UPSweight and size limits are not acceptedfor transportation. If found in the UPS system, they are subject to an Over Maximum Limits charge. See page 130 or 131 for details.

Domestic and International Shipments (Oversize 1 and 2)Determine if Oversize 1 or Oversize 2 rules apply to your UPS Ground and UPS Standard To Canadashipments.

Weight and Size InformationThe information below applies to all UPS service options except UPS® SonicAir®, unless otherwiseindicated.

Oversize 1A package is considered “Oversize 1” (OS1)when its combined length and girth exceeds84 inches, and combined length and girth is equal to or less than 108 inches, and actualweight is less than 30 pounds.

For each OS1 package, the billable weight is 30 pounds.

Oversize 2A package is considered “Oversize 2” (OS2)when its combined length and girth exceeds108 inches, and actual weight is less than 70 pounds.

For each OS2 package, the billable weight is 70 pounds.

Maximum WeightFor domestic shipments, the maximum weightper package is 150 pounds. For internationalshipments, the maximum weight of a packagemay vary by destination or origin. Call theUPS International Customer Service Center at 1-800-782-7892 for details.

The maximum weight for a HazardousMaterials/International Dangerous Goodspackage (contractual service only) is 70 pounds, unless further restricted in the Guide for Shipping Ground and AirHazardous Materials at ups.com®. Call theUPS Hazardous Materials Support Center at 1-800-554-9964 for details.

Maximum LengthThe maximum length per package is 108inches or 270 centimeters. A package withthe longest side measuring over 60 inches or the second-longest side measuring over 30 inches in length will be subject to anAdditional Handling charge of $5.

Maximum SizeThe maximum size per package is 130 inches or 330 centimeters in length and girth combined. For irregularly shaped air packages, see page 20 for instructions.

Start here 84" 108" 130"

Girth is the distance all the way around thepackage or object at its widest point perpen-dicular to the length.

Length is the longestside of a package or object.

•-•-•-•-• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-• -•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-• -•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•••••••••••••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •••••••••••••••••••••••••••••••••••••••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

GIRTH

Step 1: Measure Girth

• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -• -••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• •-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-••-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•

-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-•-

•••••••••••••••••••••••••••••••••••••••••••••••••••••• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •

LENGTH

Step 2: Measure Length

Tool: To help you determine if your package’s dimensions are within UPS size limits, a 130-inchchain is available upon request by calling 1-800-PICK-UPS®.

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Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

Determine the ZoneDomestic Shipments

DomesticWhere is your package going? We’ve divided the United States and Puerto Rico intonumbered zones. Use your UPS Zone Chart to determine the destination zone forthe domestic service option (except UPS® SonicAir®) you’ve chosen.

Your chart is provided separately and is based on your origin ZIP Code®. View or down-load your UPS Zone Chart at ups.com®, or order one by calling 1-800-PICK-UPS®.

Within the 48 Contiguous States and to Puerto Rico

Instructions are at the top on the frontof your UPS Zone Chart. Please note

that UPS Next Day Air® Early A.M.® usesthe same zones as UPS Next Day Air®.

Example:If you are shipping from ZIP Codes 02001 to 02499, take the first three digits of the receiver’s ZIP Code and refer to the sampleUPS Zone Chart at right:

For a Ground shipment from an origin in ZIP Code 02001 to a destination located in ZIP Code 12955, the zone is 3.

Note: UPS OnLine® WorldShip®, UPS InternetShipping, UPS CampusShipTM, or a UPS OnLine®

Compatible vendor shipping system will auto-matically determine the zone for you.

117-126

127

128

129-139

140-147

148-149

150-168

169-172

173-174

2

3

2

3

4

3

4

3

4

102

103

102

103

104

103

104

103

104

132

133

132

133

134

133

134

133

134

202

203

202

203

204

203

204

203

204

242

243

242

243

244

243

244

243

244

302

303

302

303

304

303

304

303

304

GroundDESTINATION

ZIP CODES

NextDayAir

NextDayAir

Saver

2ndDayAir

2ndDayAir

A.M.

3 Day

Select

ZONES

22

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23

Process. D

etermine the Zone

From the 48 Contiguous States to Alaska and Hawaii

Instructions are on the back of yourUPS Zone Chart. Please note that UPS

Next Day Air® Early A.M.® uses thesame zones as UPS Next Day Air®.

Example:We provide service to all points in Alaska and Hawaii. Locate the destination ZIP Code®

on the sample UPS Zone Chart to obtain the zone for the service level of your choice.

For a UPS Next Day Air shipment from an origin anywhere in the 48 contiguous states to a destination in Alaska located in ZIP Code 99556, the zone is 124.

NextDayAir

2ndDayAir

ZONESALASKA

DESTINATIONZIP CODES

99501-24 124 22499540 124 22499547-55 126 22699556 124 22499557-59 126 22699561 126 22699563-66 126 226

Dom

estic Shipments

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Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

Determine the RateDomestic and International

You’ve chosen the service option, computed the billable weight, and looked up the shipping zone.Now you can determine the rate. And it’s the same process whether you’re shipping domestically,exporting to other countries, or importing into the United States.

Domestic, Export, and Import Freight Collect (except UPS® SonicAir®)

1. Go to the pages listing the rates for theservice option you’ve selected.

2. Match the billable weight to the appropriatezone. Add surcharges if special options or additional services are selected.

Example:On page 27, for a UPS Next Day Air® shipmentweighing 40 pounds where the destinationzone is 104, the rate would be $104.25.

Note: UPS Internet Shipping, a UPSOnLine® Compatible vendor shippingsystem, or the Quick Cost Calculator onups.com® will automatically determinethe rate for you.

Note: The applicable UPS Rates aredetermined on the basis of packageand shipper characteristics, and are therefore subject to change. Visit ups.com or see the “Terms and Conditions” beginning on page 148 for details.

UPS Next DayAir®

Guaranteed Overnight By 10:30 a.m.*

DomesticZones

36 Lbs.

37

38

39

40

102 103 104 105 106 107 108 124** 125** 126**

$48.50 $58.50 $96.50 $104.75 $110.25 $112.75 $116.25 $116.50 $116.50 $130.00

49.25 59.50 98.50 107.00 112.50 115.25 118.75 119.00 119.00 132.50

50.00 60.25 100.50 109.25 114.75 117.75 121.25 121.50 121.50 135.00

51.00 61.25 102.25 111.50 117.00 120.25 123.75 124.00 124.00 137.50

51.75 62.50 104.25 113.50 119.00 122.50 126.25 126.50 126.50 140.00

24

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Note: For pickup anddelivery, a $2.25 fee will be assessed for each additional mile or fraction thereof beyond a 15-mile radius from destination airport. See page 111 for UPS SonicAir®

additional charges.

Note: Hazardous Materialsare not accepted in UPSSonicAir service.

UPS SonicAir®

Same-Day Service

DomesticSame Day. Any Time. Any Place in the United States.

UPS SonicAir offers same-day guaranteed delivery to any address in the United States, typicallybetween four and six hours. That’s speed. Moreover, there are few limitations: ship at any hour of the day, on any day of the year, including holidays. That’s flexibility.

Service Highlights– Fast Pickup: Usually within 60 minutes

of order placement.

– Guarantee: Specific delivery times areguaranteed at order placement.

– Ease: For most shipments, simply use your UPS account number and sign theshipping document provided by the courierat the time of pickup.

– Few Size and Weight Limitations: Aircraftcan be chartered if necessary to accommo-date needs. Certain restrictions may apply.Call 1-800-451-4550 for more information.

– Anywhere: Send to/from all U.S. addresses.(Please see page 60 for UPS SonicAirinternational service.)

– Proactive: Proactive communication of the shipment status sent via e-mail,phone, or fax, including any changes in the delivery schedule. Proof of deliveryprovided upon shipment arrival.

– Verification: We automatically contact theshipper to confirm the time of delivery andprovide the name of the person who signedfor it, at no additional charge.

– Tracking: Information available online atsonicair.ups.com 24 hours a day, 365 daysa year, or by calling 1-800-451-4550.

– Informed: Tracking information available 30 minutes after scheduled departure and 30 minutes prior to scheduled arrival,so you know about any potential delay.

– Reports: Detailed performance reports for shipments upon request at no additional charge.

– Web-Enabled: Quick quotes, pickup anddelivery options, online ordering and tracking,and account management via the Web at sonicair.ups.com.

– Confirmation: Automatic verbal deliveryconfirmation.

Available Options– Door-to-Door: We pick up from your door

and deliver to the final destination.

– Hold for Pickup: We pick up from your door,deliver to the destination airport, and holdfor pickup by the recipient.

– Hand-Carry Service: A dedicated SonicAircourier will carry your shipment from yourdoor, on board the flight, and to your finaldestination.

– Aircraft Charter: We can arrange for a char-tered aircraft to transport your shipment.

Services and RatesDoor-to-Door (48 States) – 25 pounds or less:Shipments picked up and delivered door-to-door . . . . . . . . . . . . . . .$169

Hold for Pickup – 25 pounds or less:Shipments held for recipient pickup at destination airport . . . . . . . . . . . . . . . . . . . . .$153

Retrieval: Shipments picked up at destination airport and delivered . . . . . . . .$ 45

Drive (within 15 miles) – 50 pounds or less:Shipments picked up and driven to destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 45

Express Freight – 100 pounds or more: Freight shipments delivered door-to-door(varies by lane) . . . . . . . . .$1.75 to $3 per pound

Hand-Carry: Shipments hand-carried, door-to-door . . . . . . . . . . .Based upon destination

Charter: Shipments sent by chartered aircraft . . . . . . . . . . . . . . . . . .Based upon shipment

and destination

25

Process. D

etermine the R

ate

Visit sonicair.ups.com or call 1-800-451-4550 for guaranteedetails, service availability,delivery time commitments, or to request a pickup.

UP

SonicAir

®– D

omestic

Page 28: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

UPS Next DayAir®

Guaranteed Overnight By 10:30 a.m.*

Domestic

*Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

26

**Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico, and zone 126 is remote Alaska and Hawaii. Someshipments to Alaska and Hawaii requireadditional time in transit.

– Free UPS packaging is available. See pages12 and 13.

– These UPS Next Day Air rates also apply for shipments from UPS Drop Boxes.

Zones

Letter

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

UPS Next Day Air®

Fast, guaranteed delivery to every address in all50 states and Puerto Rico by 10:30 a.m., noon,or end of day the next business day, dependingon destination. Optional Saturday pickupand delivery.

UPS Next Day Air® Early A.M.®

Faster, guaranteed overnight delivery onbusiness days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m.to many other U.S. cities, including Anchorage,Alaska. Additionally, we deliver to literallythousands more ZIP Codes than anyone else.Refer to ups.com® or call 1-800-PICK-UPS®

for delivery areas. Optional verbal deliveryconfirmation and Saturday pickup anddelivery. (Saturday delivery is 9:00 a.m. or 9:30 a.m., depending on destination.)

Add $28.50 to the applicable published Next Day Air rate for each Next Day Air EarlyA.M. Letter or package.

Delivery to Residential DestinationsAdd $1.15 to the appropriate Next Day Air Early A.M. or Next Day Air rate for each Letter or package going to a residential destination. A residential delivery is defined as delivery to a location that is a home, including abusiness operating out of a home that does not have an entrance open to the public.

A Delivery Area Surcharge of $1.75 applies toeach Letter and package delivered to residencesin certain ZIP Codes. Go to ups.com or call 1-800-PICK-UPS for a listing of applicable ZIP Codes.

102 103 104 105 106 107 108 124** 125** 126**

$14.00 $15.75 $16.50 $17.00 $17.50 $18.50 $19.00 $19.25 $19.25 $26.25

16.25 19.25 22.75 24.75 27.00 28.25 29.00 30.50 30.50 43.75

17.25 20.75 25.50 27.75 30.25 31.25 32.00 34.00 34.00 47.25

19.00 21.75 28.25 30.50 33.50 34.75 35.50 37.50 37.50 50.50

20.00 22.75 31.00 33.50 36.50 37.75 38.50 40.75 40.75 54.00

21.25 24.25 33.50 36.25 39.50 40.75 41.75 43.75 43.75 57.00

22.00 25.25 36.00 39.00 42.75 44.00 45.00 46.75 46.75 60.00

22.75 27.00 38.50 42.00 46.00 47.00 48.25 49.50 49.50 63.00

23.75 28.25 41.00 44.75 49.25 50.25 51.25 52.50 52.50 65.75

24.50 29.75 43.75 47.50 52.50 53.75 54.50 55.25 55.25 68.75

25.25 31.00 46.25 50.25 55.25 56.75 57.75 58.00 58.00 71.50

26.25 32.50 48.75 52.75 58.00 60.00 60.75 61.00 61.00 74.25

27.00 33.50 51.25 55.50 60.75 63.00 63.75 64.00 64.00 77.25

27.75 34.75 53.75 58.00 63.25 65.75 66.50 67.00 67.00 80.00

28.50 36.00 55.75 60.50 65.75 68.50 69.25 69.75 69.75 82.50

29.50 37.50 58.00 63.00 68.25 70.75 72.00 72.25 72.25 85.00

30.50 38.50 59.75 65.00 70.25 72.25 74.25 74.50 74.50 87.50

31.25 39.50 61.25 66.75 72.00 74.00 76.50 76.75 76.75 89.75

32.25 40.50 63.00 68.50 73.75 75.75 78.75 79.00 79.00 91.75

33.00 41.25 64.75 70.25 75.25 77.50 80.75 81.25 81.25 94.00

33.75 42.00 66.25 72.00 77.25 79.50 82.75 83.00 83.00 96.25

34.75 43.00 68.00 74.00 79.25 81.50 84.75 85.00 85.00 98.25

35.50 43.75 69.75 75.75 81.25 83.25 86.75 87.00 87.00 100.00

36.25 44.75 71.75 77.50 83.00 85.25 88.50 88.75 88.75 102.00

37.25 46.00 73.75 79.50 85.00 87.25 90.50 90.75 90.75 104.00

38.00 47.00 75.25 81.50 87.00 89.00 92.50 92.75 92.75 106.00

39.00 48.25 77.25 83.25 88.75 91.00 94.25 94.50 94.50 107.75

40.00 49.00 79.25 85.25 90.75 93.00 96.25 96.50 96.50 109.75

40.75 49.75 81.25 87.25 92.75 95.00 98.25 98.50 98.50 112.00

41.50 50.50 83.00 89.50 95.00 96.75 100.00 100.75 100.75 114.25

42.75 51.50 85.00 91.50 97.00 98.75 102.25 102.75 102.75 116.25

43.75 52.50 87.00 93.75 99.25 101.00 104.50 105.00 105.00 118.50

44.50 53.75 88.75 96.00 101.50 103.25 106.75 107.25 107.25 120.75

45.75 55.00 90.75 98.25 103.75 105.25 109.00 109.50 109.50 123.00

46.75 56.50 92.75 100.50 106.00 107.75 111.50 111.75 111.75 125.25

47.50 57.50 94.50 102.50 108.00 110.25 113.75 114.25 114.25 127.50

Page 29: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

UP

S Next D

ay Air

®– D

omestic

Process. D

etermine the R

ate

Customers Who Do Not Receive a Daily UPS PickupIf you request a UPS On Call Air Pickup® or a one-time pickup, add $4 per Letter or package to the rate shown. This rate applies toboth account holders and customerswithout a UPS account. If you are anaccount holder who receives dailypickup service and you request an On Call Air Pickup, the $4 fee will not be applied.

– There is no weight limit on Next DayAir Letters containing letters, businesscorrespondence, urgent documents,and electronic media. UPS Next DayAir® Letters containing items otherthan those listed above are subject to the corresponding rates for theapplicable weight of the Letter.

– For packages measuring more than one cubic foot, dimensionalweight may apply. See page 20 for details.

– Any fraction of a pound more than the weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

27

UPS Next DayAir®

Guaranteed Overnight By 10:30 a.m.*

Domestic

– To determine the rate for a package weighingover 70 pounds, please turn the page.

Zones

36 Lbs.

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

102 103 104 105 106 107 108 124** 125** 126**

$48.50 $58.50 $96.50 $104.75 $110.25 $112.75 $116.25 $116.50 $116.50 $130.00

49.25 59.50 98.50 107.00 112.50 115.25 118.75 119.00 119.00 132.50

50.00 60.25 100.50 109.25 114.75 117.75 121.25 121.50 121.50 135.00

51.00 61.25 102.25 111.50 117.00 120.25 123.75 124.00 124.00 137.50

51.75 62.50 104.25 113.50 119.00 122.50 126.25 126.50 126.50 140.00

52.50 63.50 106.25 115.75 121.50 124.50 128.75 129.00 129.00 142.50

53.25 64.75 108.00 117.75 124.00 126.75 131.25 131.50 131.50 145.00

54.25 65.75 110.25 119.75 126.25 129.00 133.75 134.00 134.00 147.50

55.25 66.75 112.50 121.50 128.50 131.25 136.25 136.50 136.50 150.00

56.50 68.00 114.50 123.50 130.75 133.50 138.50 139.00 139.00 152.00

57.50 69.25 116.25 125.50 132.75 135.50 140.75 141.25 141.25 154.25

58.50 70.75 118.25 127.25 135.25 137.75 143.00 143.50 143.50 156.50

59.50 72.00 120.25 129.25 137.75 140.25 145.25 145.75 145.75 158.75

60.25 73.50 122.00 131.25 140.25 142.75 147.50 148.00 148.00 161.00

61.25 74.75 124.00 133.00 142.50 145.25 150.00 150.50 150.50 163.25

62.50 76.50 126.00 135.00 144.75 147.75 152.25 153.00 153.00 166.00

63.50 78.00 128.00 137.00 146.75 150.25 155.00 155.50 155.50 168.75

64.75 79.75 129.75 139.00 149.00 152.75 157.75 158.25 158.25 171.50

65.75 81.50 131.75 140.75 151.50 155.00 160.50 161.00 161.00 174.25

66.75 83.00 133.75 142.75 154.00 157.75 163.25 163.75 163.75 177.00

68.00 84.75 135.50 144.75 156.50 160.50 166.00 166.50 166.50 179.75

69.25 86.25 137.75 146.75 159.00 163.25 168.75 169.25 169.25 182.50

70.75 88.00 140.00 149.00 161.50 166.00 172.00 172.25 172.25 185.75

71.75 89.75 142.25 151.25 164.00 168.75 175.00 175.25 175.25 188.75

73.25 91.25 144.50 153.75 166.50 171.50 178.00 178.25 178.25 191.75

74.50 93.00 146.50 156.25 169.25 174.25 181.00 181.25 181.25 194.75

76.25 95.00 148.75 159.00 172.00 177.50 184.00 184.50 184.50 197.75

77.50 96.75 151.00 161.75 174.75 180.50 187.25 187.75 187.75 201.00

79.00 98.75 153.25 164.50 177.75 183.50 190.50 191.25 191.25 204.25

80.25 100.75 155.50 167.25 180.75 186.50 194.00 194.50 194.50 207.75

81.75 102.50 157.75 170.00 183.50 189.75 197.25 197.75 197.75 211.00

83.00 104.50 160.25 172.75 186.25 193.00 200.50 201.00 201.00 214.25

84.75 106.50 162.75 175.50 189.00 196.25 203.75 204.25 204.25 217.50

86.25 108.25 165.25 178.25 191.75 199.75 207.00 207.75 207.75 220.75

88.00 110.25 167.75 181.00 194.50 203.00 210.50 211.00 211.00 224.25

Page 30: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

*Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

28

UPS Next Day Air®

Fast, guaranteed delivery to every address in all50 states and Puerto Rico by 10:30 a.m., noon,or end of day the next business day, dependingon destination. Optional Saturday pickupand delivery.

UPS Next Day Air® Early A.M.®

Faster, guaranteed overnight delivery onbusiness days by 8:00 a.m. to major cities in the 48 contiguous states and by 8:30 a.m.to many other U.S. cities, including Anchorage,Alaska. Additionally, we deliver to literallythousands more ZIP Codes than anyone else.Refer to ups.com® or call 1-800-PICK-UPS®

for delivery areas. Optional verbal deliveryconfirmation and Saturday pickup anddelivery. (Saturday delivery is 9:00 a.m. or 9:30 a.m., depending on destination.)

Add $28.50 to the applicable published Next Day Air rate for each Next Day Air EarlyA.M. Letter or package.

Delivery to Residential DestinationsAdd $1.15 to the appropriate Next Day Air Early A.M. or Next Day Air rate for each Letter or package going to a residential destination. A residential delivery is defined as delivery to a location that is a home, including abusiness operating out of a home that does not have an entrance open to the public.

A Delivery Area Surcharge of $1.75 applies toeach Letter and package delivered to residencesin certain ZIP Codes. Go to ups.com or call 1-800-PICK-UPS for a listing of applicable ZIP Codes.

**Zone 124 is metro Alaska and Hawaii, zone 125 is Puerto Rico, and zone 126 is remote Alaska and Hawaii. Someshipments to Alaska and Hawaii requireadditional time in transit.

UPS Next DayAir®

Guaranteed Overnight By 10:30 a.m.*

Domestic Zones

71 Lbs.

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

102 103 104 105 106 107 108 124** 125** 126**

$89.50 $112.25 $170.25 $183.75 $197.50 $206.25 $213.75 $214.50 $214.50 $227.50

90.75 113.75 172.75 186.50 200.50 209.50 217.00 217.75 217.75 230.75

92.50 115.50 175.25 189.25 203.50 212.75 220.25 221.00 221.00 234.00

94.00 117.50 178.00 192.00 206.50 216.25 223.75 224.50 224.50 237.25

95.50 119.75 180.75 194.75 209.50 219.50 227.50 227.75 227.75 240.75

97.00 121.75 183.50 197.50 212.50 222.50 230.75 231.00 231.00 244.00

98.75 124.00 186.25 200.25 215.50 225.50 234.00 234.25 234.25 247.25

100.50 126.25 189.00 203.00 218.75 228.50 237.25 237.50 237.50 250.50

102.00 128.50 191.75 205.75 221.75 231.50 240.75 241.00 241.00 253.75

103.75 130.75 194.50 208.50 224.75 234.50 244.00 244.25 244.25 257.25

105.25 132.75 197.25 211.25 227.75 237.50 247.25 247.50 247.50 260.50

107.00 135.00 200.00 214.00 230.75 240.75 250.50 250.75 250.75 263.75

108.75 137.25 202.75 216.75 233.75 243.75 253.50 254.00 254.00 267.00

110.25 139.50 205.50 219.50 236.75 246.75 256.50 257.50 257.50 270.25

111.75 141.75 208.25 222.25 239.75 249.75 259.50 260.50 260.50 273.75

113.00 143.75 211.00 225.00 242.50 252.75 262.75 263.50 263.50 277.00

114.50 146.00 213.75 227.75 245.25 255.75 265.75 266.50 266.50 280.25

115.75 148.25 216.50 230.50 248.25 258.75 268.75 269.50 269.50 283.50

117.25 150.50 219.25 233.25 251.25 261.75 271.75 272.50 272.50 286.50

118.50 152.75 222.00 236.00 254.50 265.00 274.75 275.50 275.50 289.50

120.25 154.50 224.50 238.75 257.50 268.50 278.00 278.75 278.75 292.50

121.75 156.50 227.00 241.50 260.50 271.50 281.25 282.25 282.25 295.75

123.25 158.50 229.25 244.00 263.50 274.50 284.75 285.50 285.50 298.75

124.50 160.25 231.75 246.50 266.25 277.50 288.00 288.75 288.75 301.75

126.25 162.25 234.25 249.00 269.00 280.50 291.25 291.75 291.75 304.75

127.50 164.25 236.75 251.25 271.75 283.50 294.50 294.75 294.75 307.75

129.00 166.00 239.25 253.75 274.50 286.50 297.50 297.75 297.75 310.75

130.25 168.00 241.50 256.25 277.25 289.25 300.50 300.75 300.75 313.75

131.75 170.00 243.75 258.75 280.00 292.00 303.50 304.00 304.00 316.75

133.00 171.50 245.75 261.25 282.75 294.75 306.75 307.00 307.00 319.75

134.50 173.25 248.00 263.75 285.50 297.50 309.75 310.00 310.00 322.75

135.75 175.00 250.25 266.25 288.25 300.25 312.75 313.00 313.00 326.00

137.25 176.50 252.50 268.75 291.00 303.00 315.75 316.00 316.00 329.00

138.50 178.50 254.75 271.25 293.75 305.75 318.75 319.00 319.00 332.00

140.00 180.50 257.25 273.75 296.50 308.50 321.75 322.00 322.00 335.00

141.75 182.25 259.50 276.00 299.25 311.25 324.75 325.00 325.00 338.00

143.25 184.00 262.00 278.75 302.00 314.00 327.75 328.00 328.00 341.00

144.75 185.75 264.50 281.50 304.75 317.00 330.75 331.00 331.00 344.00

146.00 187.50 267.00 284.00 307.50 320.00 333.75 334.25 334.25 347.00

147.50 189.50 269.50 286.50 310.25 323.25 337.00 337.25 337.25 350.00

Page 31: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

UP

S Next D

ay Air

®– D

omestic

Process. D

etermine the R

ate

29

UPS Next DayAir®

Guaranteed Overnight By 10:30 a.m.*

Domestic

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 25.

Zones

111 Lbs.

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

102 103 104 105 106 107 108 124** 125** 126**

$148.75 $191.50 $272.00 $289.25 $313.25 $326.25 $340.00 $340.25 $340.25 $353.00

150.25 193.25 274.50 292.00 316.25 329.25 343.00 343.25 343.25 356.25

151.50 195.25 277.00 294.75 319.25 332.25 346.00 346.25 346.25 359.25

153.00 197.00 279.50 297.50 322.25 335.25 349.00 349.25 349.25 362.25

154.25 198.50 281.50 300.25 325.25 338.25 352.00 352.25 352.25 365.25

155.75 200.25 284.00 302.75 328.00 341.00 355.00 355.25 355.25 368.25

157.00 201.75 286.50 305.25 330.75 343.75 358.00 358.25 358.25 371.25

158.75 203.75 289.00 307.75 333.50 346.50 361.00 361.25 361.25 374.25

160.25 205.75 291.50 310.25 336.25 349.25 364.00 364.50 364.50 377.25

161.75 207.75 294.00 312.75 339.00 352.00 367.25 367.50 367.50 380.25

162.75 209.25 296.50 315.25 341.75 355.00 370.25 370.50 370.50 383.25

164.00 211.00 299.00 317.75 344.75 358.00 373.25 373.50 373.50 386.50

165.25 212.50 301.50 320.00 348.00 361.00 376.25 376.50 376.50 389.50

166.75 214.25 304.00 322.50 350.75 364.00 379.25 379.50 379.50 392.50

168.00 216.25 306.00 325.00 353.50 367.25 382.25 382.50 382.50 395.50

169.50 218.00 308.50 327.50 356.25 370.25 385.25 385.50 385.50 398.50

170.50 220.00 311.00 330.25 359.00 373.25 388.25 388.50 388.50 401.50

171.50 222.00 313.50 333.00 361.75 376.25 391.25 391.50 391.50 404.50

173.00 223.50 316.00 335.75 364.50 379.25 394.25 394.75 394.75 407.50

174.25 225.25 318.50 338.50 367.25 382.25 397.50 397.75 397.75 410.50

175.75 227.25 321.00 341.25 370.00 385.25 400.50 400.75 400.75 413.50

177.00 229.00 323.50 344.00 372.75 388.25 403.50 403.75 403.75 416.75

178.50 231.00 326.00 346.75 375.50 391.25 406.50 406.75 406.75 419.75

179.50 233.00 328.25 349.50 378.25 394.25 409.50 409.75 409.75 422.75

180.75 234.50 330.75 352.00 381.00 397.50 412.50 412.75 412.75 425.75

181.75 236.25 333.25 354.50 383.75 400.50 415.50 415.75 415.75 428.75

183.00 237.50 335.75 357.00 386.50 403.50 418.50 418.75 418.75 431.75

183.75 239.00 338.25 359.50 389.50 406.50 421.50 421.75 421.75 434.75

184.50 240.25 340.50 362.00 392.50 409.50 424.50 425.00 425.00 437.75

185.25 241.75 342.75 364.50 395.50 412.50 427.75 428.00 428.00 440.75

186.25 243.00 344.75 366.75 398.50 415.50 430.75 431.00 431.00 443.75

187.00 244.50 347.00 369.25 401.50 418.50 433.75 434.00 434.00 447.00

187.75 245.75 349.00 371.75 404.50 421.50 436.75 437.00 437.00 450.00

188.75 247.00 351.00 374.25 407.50 424.50 439.75 440.00 440.00 453.00

189.50 248.00 352.75 376.75 410.50 427.75 442.75 443.00 443.00 456.00

190.25 249.25 354.75 379.25 413.25 430.75 445.75 446.00 446.00 459.00

191.25 250.25 356.75 381.75 416.00 433.75 448.75 449.00 449.00 462.00

192.00 251.25 358.50 384.25 418.75 436.75 451.75 452.00 452.00 465.00

192.75 252.50 360.50 386.75 421.50 439.75 454.75 455.25 455.25 468.00

193.50 253.50 362.50 389.25 424.25 442.75 458.00 458.25 458.25 471.00

– There is no weight limit on Next DayAir Letters containing letters, businesscorrespondence, urgent documents,and electronic media. UPS Next DayAir® Letters containing items otherthan those listed above are subject to the corresponding rates for theapplicable weight of the Letter.

– For packages measuring more than one cubic foot, dimensionalweight may apply. See page 20 for details.

– Any fraction of a pound more than the weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

Customers Who Do Not Receive a Daily UPS PickupIf you request a UPS On Call Air Pickup® or a one-time pickup, add $4 per Letter or package to the rate shown. This rate applies toboth account holders and customerswithout a UPS account. If you are anaccount holder who receives dailypickup service and you request an On Call Air Pickup, the $4 fee will not be applied.

Page 32: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

30

*Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

– Free UPS packaging is available. See pages12 and 13.

– These UPS Next Day Air Saver rates alsoapply for shipments from UPS Drop Boxes.

UPS Next DayAir Saver®

Guaranteed Overnight By 3:00 p.m.*

Domestic Zones

Letter

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

UPS Next Day Air Saver®

An affordable delivery option for thoseimportant shipments that require next-business-day delivery, but don’t have to be there in the morning. Guaranteed delivery by 3:00 p.m. or 4:30 p.m. to commercialdestinations where UPS Next Day Air®

delivery is committed by 10:30 a.m. or noon, respectively.

Shipments to residential locations within the Next Day Air Saver area are delivered by end of day.

This service is not available to destinationswhere UPS Next Day Air is committed for end of day. Optional Saturday pickup.Saturday delivery is not available for UPS Next Day Air Saver packages.

Delivery to Residential DestinationsAdd $1.15 to the appropriate Next Day Air Saver rate for each Letter or package going to a residential destination. A residential delivery is defined as delivery to a location that is a home, including a business operatingout of a home that does not have an entranceopen to the public.

A Delivery Area Surcharge of $1.75 applies toeach Letter and package delivered to residencesin certain ZIP Codes. Go to ups.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

132 133 134 135 136 137 138

$12.00 $13.75 $15.25 $15.75 $16.25 $16.50 $17.00

14.00 17.25 21.25 23.00 24.50 25.25 26.50

15.50 18.50 23.50 25.25 27.00 28.25 29.75

16.25 19.50 25.50 27.25 29.75 31.25 32.75

17.25 21.00 27.50 29.75 32.75 34.50 35.50

18.25 22.00 30.00 32.00 35.75 37.50 38.25

19.00 23.00 32.50 35.25 38.75 40.25 40.75

19.50 24.25 35.25 38.00 41.75 43.25 43.75

20.25 25.00 37.75 40.75 44.50 46.00 46.75

21.25 26.25 40.25 43.25 47.25 49.00 49.50

22.00 27.50 42.75 45.75 50.00 51.75 52.25

22.50 29.00 44.75 47.75 52.75 54.25 55.00

23.50 30.25 47.00 50.25 55.50 56.75 57.75

24.25 31.25 49.25 52.75 58.00 59.25 60.50

25.00 32.50 51.25 55.00 60.25 61.25 63.50

25.75 33.50 52.75 57.25 62.25 63.50 66.25

26.50 34.50 54.25 58.75 63.75 65.25 68.25

27.00 35.25 55.50 60.50 65.50 66.75 70.25

27.75 36.00 57.00 62.25 67.50 68.75 71.75

28.50 36.75 58.50 63.75 69.00 70.75 73.50

29.50 37.75 60.25 65.50 70.50 72.25 75.00

30.25 38.75 62.25 67.00 72.00 74.00 77.00

31.00 39.50 63.75 68.75 73.75 75.75 78.75

31.75 40.50 65.50 70.50 75.25 77.50 80.50

32.50 41.25 67.00 72.00 77.25 79.50 82.50

33.25 42.25 68.75 74.00 79.25 81.50 84.50

34.00 43.25 70.50 76.00 81.25 83.25 86.25

34.75 44.00 72.00 77.75 83.00 85.25 88.25

35.50 44.75 74.00 79.75 85.00 87.25 90.25

36.25 45.75 75.75 81.50 87.00 89.00 92.25

36.75 46.50 77.25 83.00 88.75 91.00 94.00

37.75 47.25 79.25 85.00 90.75 93.00 96.00

38.50 48.50 81.25 87.00 92.75 95.00 98.00

39.25 49.50 83.00 88.75 94.50 96.75 99.75

40.25 50.50 85.00 90.75 96.50 98.75 102.00

41.00 51.50 87.00 92.75 98.50 100.75 104.25

Page 33: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

UP

S Next D

ay Air Saver

®– D

omestic

Process. D

etermine the R

ate

31

– To determine the rate for a package weighingover 70 pounds, please turn the page.

Customers Who Do Not Receive a Daily UPS PickupIf you request a UPS On Call Air Pickup® or a one-time pickup, add $4 per Letter or package to the rate shown. This rate applies toboth account holders and customerswithout a UPS account. If you are anaccount holder who receives dailypickup service and you request an On Call Air Pickup, the $4 fee will not be applied.

– There is no weight limit on Next DayAir Saver Letters containing letters,business correspondence, urgentdocuments, and electronic media.UPS Next Day Air Saver® Letterscontaining items other than thoselisted above are subject to thecorresponding rates for theapplicable weight of the Letter.

– For packages measuring more than one cubic foot, dimensionalweight may apply. See page 20 for details.

– Any fraction of a pound more thanthe weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

UPS Next DayAir Saver®

Guaranteed Overnight By 3:00 p.m.*

Domestic Zones

36 Lbs.

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

132 133 134 135 136 137 138

$41.75 $52.25 $88.50 $94.50 $100.75 $102.50 $106.50

42.75 53.25 90.25 96.50 102.75 104.50 108.75

43.50 54.50 91.75 98.50 105.00 106.75 110.75

44.25 55.50 93.50 100.50 107.25 109.00 113.00

45.00 56.50 95.25 102.25 109.50 111.00 115.25

45.75 57.25 97.00 104.25 111.75 113.25 117.50

46.50 58.00 99.00 106.25 113.75 115.50 119.75

47.25 59.25 101.00 108.00 116.00 117.75 121.75

48.25 60.25 102.75 110.00 118.25 120.00 124.00

49.00 61.25 104.75 112.00 120.25 122.00 126.25

49.75 62.75 106.50 113.75 122.00 124.25 128.50

51.00 64.00 108.00 115.75 124.00 126.25 130.75

51.75 65.25 109.75 117.75 126.00 128.25 132.75

52.50 66.25 111.75 119.75 128.00 130.00 135.00

53.25 67.50 113.50 121.50 129.75 132.25 137.25

54.25 68.50 115.25 123.25 132.00 134.50 139.50

55.00 69.50 117.00 124.75 134.25 136.75 141.75

56.00 71.00 118.50 126.50 136.50 139.25 143.75

57.25 72.25 120.25 128.25 138.50 141.75 146.25

58.00 74.00 121.75 129.75 140.75 144.00 148.75

59.25 75.75 123.50 131.75 143.00 146.50 151.25

60.25 77.25 125.50 133.75 145.25 149.00 153.75

61.25 79.00 127.25 135.50 147.50 151.50 156.25

62.75 80.50 129.25 137.75 149.50 154.00 158.75

63.75 82.25 131.25 140.00 151.75 156.75 161.50

65.00 84.00 133.00 142.25 154.25 159.50 164.50

66.00 85.50 135.25 144.50 156.75 162.25 167.50

67.50 87.25 137.50 146.50 159.25 165.00 170.50

68.75 88.75 139.75 149.00 161.75 167.75 173.50

69.75 90.50 142.00 151.50 164.25 170.50 176.50

71.00 92.25 144.00 154.00 167.00 173.25 179.50

72.25 93.75 146.25 156.50 169.75 176.00 182.50

73.75 95.50 148.50 159.00 172.50 178.75 185.75

75.00 97.00 150.75 161.50 175.25 181.50 188.75

76.50 98.75 153.00 164.00 178.00 184.25 191.75

Page 34: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

32

*Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS Next Day Air Saver®

An affordable delivery option for thoseimportant shipments that require next-business-day delivery, but don’t have to be there in the morning. Guaranteed delivery by 3:00 p.m. or 4:30 p.m. to commercialdestinations where UPS Next Day Air®

delivery is committed by 10:30 a.m. or noon, respectively.

Shipments to residential locations within the Next Day Air Saver area are delivered by end of day.

This service is not available to destinationswhere UPS Next Day Air is committed for end of day. Optional Saturday pickup.Saturday delivery is not available for UPS Next Day Air Saver packages.

Delivery to Residential DestinationsAdd $1.15 to the appropriate Next Day Air Saver rate for each Letter or package going to a residential destination. A residential delivery is defined as delivery to a location that is a home, including a business operatingout of a home that does not have an entranceopen to the public.

A Delivery Area Surcharge of $1.75 applies toeach Letter and package delivered to residencesin certain ZIP Codes. Go to ups.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

UPS Next DayAir Saver®

Guaranteed Overnight By 3:00 p.m.*

Domestic Zones

71 Lbs.

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

$77.75 $100.50 $155.00 $166.50 $180.75 $187.25 $194.75

79.25 102.25 157.25 168.75 183.50 190.25 197.75

80.25 104.25 159.50 171.25 186.25 193.25 201.00

81.75 106.25 162.00 173.75 189.00 196.25 204.25

83.00 108.00 164.50 176.25 191.75 199.50 207.75

84.75 110.00 167.00 178.75 194.50 202.50 210.75

86.00 112.00 169.50 181.25 197.00 205.50 213.75

87.50 113.75 172.00 183.75 199.50 208.50 216.75

88.50 115.75 174.75 186.50 202.25 211.50 219.75

90.00 117.75 177.50 189.25 205.00 214.50 222.75

91.25 119.75 180.25 192.00 207.75 217.25 225.75

93.00 121.50 183.00 194.75 210.50 220.00 228.75

94.25 123.50 185.75 197.50 213.25 222.75 231.50

95.75 125.50 188.00 200.25 216.00 225.50 234.25

97.00 127.25 190.50 203.00 218.75 228.25 237.00

98.25 129.25 193.00 205.50 221.50 231.00 239.75

99.25 131.25 195.50 208.00 224.25 233.75 242.50

100.50 133.00 198.00 210.50 227.00 236.50 245.25

101.75 135.00 200.25 212.75 229.75 239.25 248.00

102.75 136.75 202.50 215.00 232.50 242.00 251.00

104.00 138.25 204.50 217.25 234.75 244.75 254.00

105.25 140.00 206.75 219.50 237.25 247.50 257.25

106.75 141.75 209.00 221.75 239.75 250.25 260.25

108.00 143.25 211.25 223.75 242.25 253.00 263.00

109.50 145.00 213.50 226.00 244.75 255.75 265.75

110.75 146.50 215.50 228.25 247.25 258.25 268.50

112.00 148.25 217.75 230.50 249.75 260.75 271.25

113.00 150.00 220.00 232.75 252.25 263.25 274.00

114.50 151.50 222.25 234.75 254.75 265.75 276.75

115.50 153.25 224.50 237.00 257.25 268.50 279.50

116.50 154.75 226.50 239.25 259.50 271.25 282.25

118.00 156.50 228.75 241.50 262.00 274.00 285.00

119.25 158.25 231.00 243.75 264.75 276.75 287.75

120.50 159.75 233.25 245.75 267.50 279.50 290.50

121.75 161.50 235.50 248.00 270.25 282.00 293.25

123.00 163.00 237.50 250.25 273.00 284.25 296.00

124.00 164.75 239.75 252.50 275.75 286.75 298.75

125.25 166.50 242.00 254.75 278.50 289.25 301.50

126.50 168.00 244.25 256.75 281.00 292.00 304.25

128.00 169.75 246.50 259.25 283.50 294.75 307.00

132 133 134 135 136 137 138

Page 35: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Process. D

etermine the R

ateU

PS N

ext Day A

ir Saver®

– Dom

estic

Customers Who Do Not Receive a Daily UPS PickupIf you request a UPS On Call Air Pickup® or a one-time pickup, add $4 per Letter or package to the rate shown. This rate applies toboth account holders and customerswithout a UPS account. If you are anaccount holder who receives dailypickup service and you request an On Call Air Pickup, the $4 fee will not be applied.

– There is no weight limit on Next DayAir Saver Letters containing letters,business correspondence, urgentdocuments, and electronic media.UPS Next Day Air Saver® Letterscontaining items other than thoselisted above are subject to thecorresponding rates for theapplicable weight of the Letter.

– For packages measuring more than one cubic foot, dimensionalweight may apply. See page 20 for details.

– Any fraction of a pound more thanthe weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

UPS Next DayAir Saver®

Guaranteed Overnight By 3:00 p.m.*

Domestic

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 25.

Zones

111 Lbs.

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

132 133 134 135 136 137 138

$129.25 $171.25 $248.50 $261.75 $286.00 $297.50 $309.75

130.75 173.00 250.75 264.25 288.50 300.25 312.50

131.75 174.75 253.00 266.75 291.00 303.00 315.25

132.75 176.25 255.25 269.25 293.50 305.75 318.00

134.25 178.00 257.50 271.75 296.00 308.50 320.75

135.50 179.50 259.50 274.25 298.75 311.00 323.50

136.75 181.25 261.75 276.75 301.50 313.50 326.25

137.75 183.00 264.00 279.25 304.25 316.00 329.00

139.00 184.50 266.25 281.50 306.75 318.50 331.75

140.00 186.25 268.50 284.00 309.00 321.25 334.50

141.00 187.50 270.50 286.25 311.50 324.00 337.25

142.50 189.00 272.75 288.50 314.25 326.75 340.00

143.75 190.50 275.00 290.75 317.00 329.50 342.75

145.00 192.25 277.25 293.00 319.75 332.25 345.75

146.00 194.00 279.50 295.00 322.50 335.00 348.75

147.25 195.50 281.50 297.25 325.00 337.75 351.75

148.25 197.25 283.75 299.50 327.50 340.50 354.75

149.00 198.75 286.00 301.75 330.00 343.25 357.50

150.25 200.50 288.25 304.00 332.50 346.00 360.25

151.25 202.25 290.50 306.25 335.00 348.75 363.00

152.75 203.75 292.50 308.75 337.50 351.50 365.75

153.75 205.50 294.75 311.25 340.00 354.25 368.50

154.75 207.00 297.00 313.75 342.50 357.00 371.25

156.00 208.75 299.25 316.25 344.75 359.75 374.00

156.75 210.00 301.50 318.75 347.25 362.50 376.75

157.50 211.50 303.50 321.25 349.75 365.25 379.50

158.50 212.75 305.75 323.75 352.25 368.00 382.25

159.25 214.25 308.00 326.25 354.75 370.75 385.00

160.25 215.25 310.25 328.75 357.50 373.50 387.75

161.25 216.50 312.50 331.00 360.25 376.25 390.50

162.00 217.50 314.50 333.50 363.00 379.00 393.25

162.75 218.75 316.75 336.00 365.75 381.75 396.25

163.25 219.75 318.75 338.50 368.50 384.50 399.25

164.00 220.75 320.75 341.00 371.25 387.25 402.25

164.75 222.00 322.50 343.50 374.00 390.00 405.00

165.50 222.75 324.50 345.75 376.75 392.50 407.75

166.00 223.50 326.50 348.00 379.50 395.00 410.50

166.75 224.50 328.25 350.00 382.25 397.50 413.25

167.25 225.25 330.25 352.25 385.00 399.75 416.00

167.75 226.00 332.25 354.50 387.75 402.25 418.75

33

Page 36: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

34

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS 2nd Day Air A.M.®

UPS is the only carrier to guarantee delivery by noon on the second business day tometropolitan commercial destinations where UPS Next Day Air® delivery is committed by 10:30 a.m. Not available to destinations where UPS Next Day Air delivery is committed by noon or end of day. Optional Saturday pickup.

– Free UPS packaging is available. See pages12 and 13.

– These UPS 2nd Day Air A.M. rates alsoapply for shipments from UPS Drop Boxes.

UPS 2nd DayAir A.M.®Guaranteed Two-Day By Noon

Domestic Zones

Letter

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

242 243 244 245 246 247 248

$8.50 $8.70 $9.00 $9.70 $10.10 $10.60 $11.10

8.80 9.10 9.60 10.90 11.80 12.50 13.00

9.10 9.70 10.90 12.20 13.60 14.60 15.00

9.90 10.30 12.10 13.60 15.60 16.60 17.10

10.60 11.10 13.30 15.50 17.50 18.70 19.10

11.40 12.20 14.60 17.30 19.40 20.90 21.60

11.70 13.30 15.80 18.80 21.70 23.10 24.10

12.50 14.30 17.20 20.60 24.00 25.40 26.80

13.40 15.40 18.50 22.30 26.30 27.90 29.50

14.00 16.50 19.80 24.10 28.70 30.60 32.00

14.50 17.50 21.10 25.90 31.10 33.10 34.40

15.40 18.50 22.40 27.50 33.40 35.40 36.90

16.30 19.50 23.70 29.20 35.60 37.50 38.90

17.10 20.40 24.90 30.70 37.60 39.50 41.00

17.90 21.10 26.10 32.20 39.60 41.50 43.10

18.80 22.00 27.30 33.80 41.70 43.60 45.20

19.60 22.80 28.30 35.00 43.70 45.70 47.20

20.20 23.40 29.30 36.20 45.80 47.90 49.30

20.80 24.00 30.30 37.40 47.90 50.10 51.50

21.50 24.60 31.40 38.70 49.90 52.40 53.80

22.10 25.40 32.50 40.20 52.00 54.60 56.20

22.70 26.40 33.70 41.70 54.10 56.80 58.60

23.30 27.40 34.80 43.10 56.10 59.00 61.10

24.00 28.30 35.90 44.60 58.10 61.20 63.40

24.60 29.20 37.10 46.00 60.00 63.40 65.60

25.30 30.00 38.30 47.40 61.70 65.60 67.80

26.00 30.90 39.40 49.00 63.50 67.70 69.90

26.70 31.80 40.40 50.50 65.20 69.60 71.90

27.50 32.70 41.50 51.90 67.00 71.60 74.00

28.30 33.60 42.70 53.40 68.90 73.60 76.10

29.00 34.40 43.90 54.80 70.80 75.60 78.20

29.80 35.20 45.10 56.20 72.80 77.70 80.40

30.50 36.00 46.30 57.60 74.80 79.90 82.60

31.10 36.90 47.40 59.10 76.80 82.10 84.80

31.80 37.60 48.50 60.40 78.70 84.30 87.00

32.50 38.50 49.60 61.70 80.50 86.50 89.20

Page 37: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

35

Process. D

etermine the R

ateU

PS 2nd D

ay Air A

.M. ®

– Dom

estic

Customers Who Do Not Receive a Daily UPS PickupIf you request a UPS On Call Air Pickup® or a one-time pickup, add $4 per Letter or package to the rate shown. This rate applies toboth account holders and customerswithout a UPS account. If you are anaccount holder who receives dailypickup service and you request an On Call Air Pickup, the $4 fee will not be applied.

– For packages measuring more thanone cubic foot, dimensional weightmay apply. See page 20 for details.

– Any fraction of a pound more than the weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

UPS 2nd DayAir A.M.®Guaranteed Two-Day By Noon

Domestic

– To determine the rate for a package weighingover 70 pounds, please turn the page.

Zones

36 Lbs.

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

242 243 244 245 246 247 248

$33.10 $39.50 $50.60 $63.00 $82.50 $88.70 $91.40

33.80 40.50 51.70 64.40 84.50 90.90 93.60

34.50 41.40 52.80 65.70 86.50 93.10 95.80

35.50 42.20 53.90 67.00 88.40 95.30 98.00

36.50 43.10 55.00 68.40 90.40 97.50 100.20

37.40 44.10 56.10 69.90 92.40 99.60 102.40

38.20 45.00 57.20 71.30 94.30 101.60 104.50

38.80 45.90 58.20 72.60 96.10 103.70 106.60

39.50 46.60 59.20 73.80 98.00 105.80 108.70

40.20 47.40 60.20 75.00 99.90 107.90 110.80

40.90 48.30 61.20 76.20 101.80 110.00 112.90

41.70 49.20 62.30 77.40 103.60 112.10 115.00

42.50 50.10 63.40 78.70 105.50 114.20 117.00

43.20 51.00 64.50 79.90 107.40 116.30 119.00

44.00 52.00 65.60 81.20 109.20 118.30 121.00

44.80 53.00 66.60 82.60 111.10 120.20 123.00

45.50 54.00 67.50 84.00 113.00 122.20 125.00

46.30 55.00 68.50 85.50 114.80 124.20 126.90

47.10 55.90 69.50 86.90 116.70 126.20 128.90

47.70 56.80 70.50 88.30 118.60 128.20 131.00

48.40 57.60 71.60 89.80 120.50 130.10 133.10

49.10 58.40 72.70 91.20 122.30 132.20 135.20

49.70 59.20 73.90 92.60 124.20 134.40 137.30

50.40 60.00 75.10 94.10 126.10 136.60 139.50

51.20 60.70 76.30 95.50 127.90 138.80 141.70

52.00 61.60 77.40 96.90 129.80 141.00 144.00

52.90 62.50 78.50 98.30 131.70 143.20 146.30

53.80 63.40 79.60 99.80 133.50 145.40 148.70

54.70 64.20 80.70 101.30 135.40 147.60 151.10

55.60 65.10 81.80 102.90 137.40 149.80 153.60

56.20 66.00 82.90 104.50 139.50 152.00 156.00

56.90 66.90 84.00 106.20 141.60 154.20 158.40

57.50 67.80 85.30 107.80 143.70 156.40 160.80

58.20 68.60 86.50 109.50 145.80 158.60 163.10

58.90 69.60 87.70 111.10 147.80 160.80 165.40

Page 38: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

36

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS 2nd Day Air A.M.®

UPS is the only carrier to guarantee delivery by noon on the second business day tometropolitan commercial destinations where UPS Next Day Air® delivery is committed by 10:30 a.m. Not available to destinations where UPS Next Day Air delivery is committed by noon or end of day. Optional Saturday pickup.

UPS 2nd DayAir A.M.®Guaranteed Two-Day By Noon

Domestic Zones

71 Lbs.

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

242 243 244 245 246 247 248

$59.60 $70.60 $88.90 $112.80 $149.90 $163.00 $167.60

60.40 71.60 90.10 114.40 152.00 165.20 169.80

61.20 72.60 91.30 116.10 154.10 167.40 172.00

61.90 73.60 92.50 117.60 156.20 169.50 174.20

62.70 74.60 93.70 119.10 158.30 171.60 176.40

63.50 75.50 94.80 120.70 160.30 173.70 178.60

64.20 76.30 95.90 122.20 162.30 175.80 180.80

65.00 77.20 97.00 123.80 164.20 177.90 183.00

65.80 78.20 98.20 125.30 166.20 180.00 185.20

66.60 79.20 99.40 126.80 168.20 182.10 187.40

67.30 80.20 100.70 128.40 170.20 184.10 189.60

68.10 81.10 101.90 129.90 172.20 186.20 191.80

68.90 82.00 103.10 131.50 174.00 188.30 194.00

69.60 82.80 104.30 133.00 175.90 190.40 196.20

70.40 83.70 105.50 134.50 177.80 192.50 198.40

71.20 84.60 106.70 136.10 179.60 194.60 200.60

71.90 85.50 107.90 137.60 181.50 196.70 202.80

72.70 86.40 109.10 139.20 183.40 198.80 205.00

73.60 87.20 110.30 140.70 185.20 200.90 207.20

74.50 88.20 111.50 142.20 187.10 203.10 209.40

75.40 89.20 112.60 143.80 189.00 205.30 211.60

76.20 90.20 113.70 145.20 191.00 207.50 213.80

77.00 91.10 114.80 146.60 192.90 209.70 216.00

77.80 92.00 115.90 148.10 194.90 211.90 218.20

78.40 92.80 117.00 149.50 196.90 214.10 220.40

79.10 93.70 118.10 150.90 198.90 216.20 222.50

79.80 94.60 119.20 152.40 200.90 218.20 224.60

80.40 95.50 120.30 153.80 202.80 220.20 226.70

81.10 96.40 121.40 155.20 204.70 222.20 228.80

81.80 97.20 122.50 156.80 206.60 224.20 230.90

82.60 98.10 123.60 158.30 208.50 226.20 233.00

83.40 99.00 124.70 159.80 210.30 228.10 235.10

84.20 99.90 125.80 161.40 212.30 230.20 237.20

84.90 100.80 126.90 162.90 214.30 232.30 239.40

85.70 101.60 128.00 164.50 216.40 234.40 241.60

86.50 102.50 129.30 166.00 218.50 236.50 243.80

87.20 103.40 130.50 167.50 220.60 238.70 246.00

88.00 104.30 131.70 169.10 222.60 240.90 248.20

88.80 105.20 132.90 170.60 224.70 243.10 250.50

89.50 106.20 134.10 172.20 226.80 245.30 252.80

Page 39: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Process. D

etermine the R

ateU

PS 2nd D

ay Air A

.M. ®

– Dom

estic

Customers Who Do Not Receive a Daily UPS PickupIf you request a UPS On Call Air Pickup® or a one-time pickup, add $4 per Letter or package to the rate shown. This rate applies toboth account holders and customerswithout a UPS account. If you are anaccount holder who receives dailypickup service and you request an On Call Air Pickup, the $4 fee will not be applied.

– For packages measuring more thanone cubic foot, dimensional weightmay apply. See page 20 for details.

– Any fraction of a pound more than the weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

UPS 2nd DayAir A.M.®Guaranteed Two-Day By Noon

Domestic

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 25.

Zones

111 Lbs.

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

242 243 244 245 246 247 248

$90.30 $107.10 $135.30 $173.70 $228.90 $247.50 $255.10

91.10 108.10 136.50 175.20 231.00 249.70 257.40

91.90 109.10 137.70 176.80 233.10 251.90 259.70

92.60 110.10 138.90 178.30 235.20 254.10 262.00

93.50 111.10 140.10 179.90 237.30 256.30 264.30

94.40 112.10 141.40 181.40 239.30 258.50 266.60

95.30 113.10 142.60 182.90 241.20 260.70 269.00

96.10 114.10 143.80 184.50 243.20 262.90 271.30

96.90 115.10 145.00 186.00 245.20 265.10 273.60

97.70 116.10 146.20 187.60 247.20 267.30 275.90

98.50 117.00 147.40 189.10 249.20 269.60 278.20

99.20 118.00 148.60 190.60 251.10 271.90 280.50

100.00 119.00 149.80 192.20 253.10 274.20 282.80

100.80 119.90 151.00 193.70 255.10 276.50 285.10

101.60 120.80 152.20 195.30 257.10 278.90 287.40

102.50 121.70 153.50 196.80 259.10 281.20 289.70

103.40 122.50 154.70 198.30 261.00 283.50 292.10

104.30 123.40 155.90 199.90 263.00 285.80 294.40

105.20 124.30 157.10 201.40 265.00 288.10 296.70

106.00 125.30 158.30 203.00 267.00 290.40 299.00

106.80 126.30 159.50 204.50 269.00 292.60 301.30

107.60 127.30 160.70 206.00 270.90 294.80 303.60

108.40 128.30 161.90 207.60 272.90 297.00 305.90

109.10 129.30 163.10 209.10 274.90 299.20 308.20

109.90 130.20 164.30 210.70 276.90 301.40 310.50

110.70 131.20 165.60 212.20 279.00 303.60 312.80

111.40 132.20 166.80 213.70 281.10 305.80 315.20

112.20 133.20 168.00 215.30 283.10 308.00 317.50

113.00 134.20 169.20 216.80 285.20 310.20 319.80

113.90 135.20 170.40 218.40 287.30 312.40 322.10

114.70 136.20 171.60 219.90 289.40 314.60 324.40

115.60 137.20 172.80 221.40 291.50 316.80 326.70

116.50 138.20 174.00 223.00 293.60 319.00 329.00

117.40 139.20 175.20 224.50 295.70 321.20 331.30

118.30 140.10 176.40 226.10 297.80 323.40 333.60

119.10 141.10 177.70 227.60 299.90 325.60 335.90

120.00 142.10 178.90 229.10 302.00 327.80 338.30

120.90 143.10 180.10 230.70 304.00 330.00 340.60

121.80 144.10 181.30 232.20 306.10 332.20 342.90

122.70 145.10 182.50 233.80 308.20 334.40 345.20

37

Page 40: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

38

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS 2nd Day Air®

An economical alternative for time-sensitiveshipments that do not require overnight ormorning service. Guaranteed on-time delivery by the end of the second business day to every address throughout the United States and Puerto Rico. Optional Saturday pickup.

Delivery to Residential DestinationsAdd $1.15 to the appropriate 2nd Day Air rate for each Letter or package going to a residentialdestination. A residential delivery is defined as delivery to a location that is a home, includinga business operating out of a home that doesnot have an entrance open to the public.

A Delivery Area Surcharge of $1.75 applies toeach Letter and package delivered to residencesin certain ZIP Codes. Go to ups.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

*Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico, and zone 226 isremote Alaska and Hawaii. Some shipmentsto Alaska require additional time in transit.

– Free UPS packaging is available. See pages12 and 13.

– These UPS 2nd Day Air rates also apply for shipments from UPS Drop Boxes.

UPS 2nd DayAir®

Guaranteed Two-Day

Domestic Zones

Letter

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

202 203 204 205 206 207 208 224* 225* 226*

$7.50 $7.80 $8.10 $8.70 $9.20 $9.60 $10.00 $14.10 $14.10 $19.60

7.90 8.00 8.80 9.70 10.50 11.20 11.60 16.60 16.60 30.10

8.10 8.70 9.60 10.90 12.10 12.90 13.20 18.50 18.50 31.90

8.80 9.40 10.80 12.30 13.90 14.60 15.10 20.20 20.20 33.60

9.60 10.00 11.90 13.80 15.40 16.40 17.10 22.00 22.00 35.50

10.30 10.80 13.10 15.30 17.30 18.30 19.10 24.20 24.20 37.60

10.60 11.70 14.10 16.80 19.30 20.40 21.60 26.30 26.30 39.70

11.20 12.70 15.30 18.30 21.30 22.70 23.90 28.20 28.20 41.60

11.90 13.60 16.40 19.70 23.40 25.00 26.10 30.30 30.30 43.60

12.40 14.60 17.60 21.30 25.60 27.20 28.40 32.50 32.50 45.70

13.00 15.40 18.80 22.90 27.80 29.40 30.60 34.50 34.50 47.70

13.50 16.20 19.90 24.20 29.90 31.60 32.70 36.60 36.60 49.80

14.30 16.90 20.90 25.50 31.90 33.60 34.70 38.50 38.50 51.80

15.20 17.80 21.90 27.10 33.70 35.20 36.50 40.30 40.30 53.60

16.10 18.70 23.00 28.60 35.30 37.00 38.30 42.00 42.00 55.20

16.60 19.50 24.10 30.00 37.00 38.70 40.00 43.80 43.80 56.90

17.10 20.00 25.10 30.90 38.60 40.50 41.80 45.70 45.70 58.60

17.50 20.60 26.10 32.00 40.40 42.50 43.80 47.60 47.60 60.60

18.00 21.20 27.10 33.20 42.20 44.60 45.90 49.70 49.70 62.70

18.70 21.90 27.90 34.40 44.10 46.60 48.00 51.80 51.80 64.80

19.40 22.70 28.80 35.60 46.00 48.60 49.90 53.70 53.70 66.80

20.00 23.50 29.80 36.90 47.90 50.60 51.90 55.30 55.30 68.50

20.70 24.40 30.80 38.20 49.70 52.60 53.90 57.00 57.00 70.30

21.30 25.20 31.80 39.50 51.50 54.60 55.90 58.90 58.90 72.10

22.00 26.00 32.80 40.80 53.20 56.40 57.90 60.80 60.80 73.90

22.70 26.70 33.80 42.10 54.90 58.30 59.80 62.80 62.80 75.90

23.30 27.50 34.70 43.50 56.50 60.10 61.80 64.80 64.80 77.90

24.10 28.30 35.60 44.80 58.20 61.80 63.80 66.70 66.70 79.90

24.90 29.00 36.60 46.10 59.80 63.60 65.80 68.50 68.50 81.80

25.50 29.80 37.70 47.40 61.50 65.30 67.80 70.40 70.40 83.60

26.10 30.60 38.80 48.60 63.10 67.10 69.70 72.20 72.20 85.40

26.60 31.40 39.90 49.80 64.90 68.90 71.70 73.90 73.90 87.00

27.20 32.10 41.00 51.00 66.70 70.70 73.70 75.60 75.60 88.70

27.70 32.90 42.00 52.40 68.40 72.70 75.70 77.20 77.20 90.30

28.30 33.70 43.00 53.70 70.20 74.70 77.70 78.90 78.90 92.00

28.90 34.40 44.00 54.90 71.90 76.70 79.60 80.50 80.50 93.60

Page 41: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

39

Process. D

etermine the R

ateU

PS 2nd D

ay Air

®– D

omestic

Customers Who Do Not Receive a Daily UPS PickupIf you request a UPS On Call Air Pickup® or a one-time pickup, add $4 per Letter or package to the rate shown. This rate applies toboth account holders and customerswithout a UPS account. If you are anaccount holder who receives dailypickup service and you request an On Call Air Pickup, the $4 fee will not be applied.

– For packages measuring more thanone cubic foot, dimensional weightmay apply. See page 20 for details.

– Any fraction of a pound more than the weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

UPS 2nd DayAir®

Guaranteed Two-Day

Domestic

– To determine the rate for a package weighingover 70 pounds, please turn the page.

Zones

36 Lbs.

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

202 203 204 205 206 207 208 224* 225* 226*

$29.60 $35.20 $45.00 $56.10 $73.70 $78.70 $81.60 $82.30 $82.30 $95.40

30.30 36.00 46.00 57.30 75.50 80.60 83.60 84.00 84.00 97.10

30.90 36.70 47.00 58.50 77.20 82.60 85.50 85.80 85.80 98.90

31.60 37.50 47.90 59.80 79.00 84.50 87.30 87.60 87.60 100.70

32.30 38.40 48.70 61.20 80.70 86.40 89.20 89.40 89.40 102.50

33.10 39.30 49.60 62.50 82.40 88.20 91.10 91.30 91.30 104.40

33.90 40.20 50.50 63.70 84.00 90.10 93.00 93.20 93.20 106.30

34.50 40.90 51.50 64.80 85.70 92.00 94.80 95.00 95.00 108.10

35.20 41.70 52.50 65.80 87.30 93.80 96.70 96.90 96.90 110.00

35.90 42.50 53.50 66.80 89.00 95.70 98.60 98.80 98.80 111.90

36.50 43.20 54.50 67.80 90.60 97.60 100.40 100.70 100.70 113.70

37.20 44.00 55.40 68.80 92.30 99.40 102.30 102.50 102.50 115.60

37.80 44.80 56.40 69.70 93.90 101.30 104.20 104.40 104.40 117.50

38.50 45.50 57.40 70.80 95.60 103.20 105.90 106.30 106.30 119.40

39.20 46.30 58.40 72.10 97.20 105.10 107.70 108.10 108.10 121.20

39.80 47.10 59.40 73.30 98.90 106.80 109.50 109.90 109.90 123.10

40.50 47.90 60.30 74.50 100.50 108.60 111.20 111.70 111.70 124.90

41.10 48.60 61.20 75.70 102.20 110.30 113.00 113.40 113.40 126.60

41.80 49.40 62.00 76.90 103.80 112.10 114.70 115.20 115.20 128.40

42.50 50.20 63.00 78.10 105.50 113.90 116.50 116.90 116.90 130.10

43.10 50.90 64.00 79.40 107.10 115.70 118.30 118.80 118.80 132.00

43.80 51.70 65.00 80.70 108.80 117.60 120.10 120.70 120.70 133.90

44.40 52.50 66.00 82.10 110.40 119.50 122.00 122.50 122.50 135.70

45.10 53.20 67.00 83.40 112.10 121.30 124.00 124.40 124.40 137.70

45.80 54.00 68.00 84.70 113.70 123.20 126.10 126.30 126.30 139.70

46.40 54.80 69.00 86.00 115.50 125.20 128.20 128.40 128.40 141.80

47.10 55.60 70.00 87.30 117.30 127.20 130.20 130.50 130.50 143.90

47.70 56.30 71.00 88.70 119.00 129.10 132.30 132.70 132.70 146.00

48.40 57.10 71.90 90.00 120.80 131.10 134.40 134.90 134.90 148.10

49.10 57.90 72.90 91.30 122.50 133.10 136.50 137.10 137.10 150.20

49.70 58.70 73.90 92.70 124.30 135.10 138.60 139.30 139.30 152.20

50.40 59.60 74.90 94.30 126.10 137.10 140.70 141.50 141.50 154.30

51.00 60.50 75.90 95.80 127.90 139.00 142.80 143.60 143.60 156.40

51.70 61.40 76.90 97.40 129.80 141.00 144.90 145.60 145.60 158.50

52.40 62.30 77.90 98.90 131.70 143.00 147.00 147.60 147.60 160.60

Page 42: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

40

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS 2nd Day Air®

An economical alternative for time-sensitiveshipments that do not require overnight ormorning service. Guaranteed on-time delivery by the end of the second business day to every address throughout the United States and Puerto Rico. Optional Saturday pickup.

Delivery to Residential DestinationsAdd $1.15 to the appropriate 2nd Day Air rate for each Letter or package going to a residentialdestination. A residential delivery is defined as delivery to a location that is a home, includinga business operating out of a home that doesnot have an entrance open to the public.

A Delivery Area Surcharge of $1.75 applies toeach Letter and package delivered to residencesin certain ZIP Codes. Go to ups.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

*Zone 224 is metro Alaska and Hawaii, zone 225 is Puerto Rico, and zone 226 isremote Alaska and Hawaii. Some shipmentsto Alaska require additional time in transit.

UPS 2nd DayAir®

Guaranteed Two-Day

Domestic Zones

71 Lbs.

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

$53.00 $63.10 $78.90 $100.40 $133.50 $145.00 $148.90 $149.60 $149.60 $162.60

53.70 64.00 80.00 102.00 135.40 146.90 150.90 151.60 151.60 164.60

54.30 64.80 81.10 103.40 137.20 148.70 152.90 153.60 153.60 166.50

55.00 65.60 82.20 104.80 138.90 150.60 154.90 155.50 155.50 168.50

55.70 66.30 83.30 106.30 140.70 152.50 156.90 157.50 157.50 170.50

56.30 67.10 84.40 107.70 142.50 154.30 158.80 159.50 159.50 172.50

57.10 67.90 85.50 109.10 144.20 156.20 160.80 161.40 161.40 174.50

57.90 68.60 86.60 110.60 146.00 158.10 162.80 163.20 163.20 176.40

58.60 69.50 87.70 112.00 147.70 159.90 164.80 165.10 165.10 178.40

59.40 70.40 88.80 113.40 149.50 161.80 166.80 167.00 167.00 180.40

60.20 71.30 89.90 114.70 151.30 163.70 168.70 169.00 169.00 182.40

60.90 72.20 90.90 116.10 153.00 165.60 170.70 170.90 170.90 184.40

61.60 72.90 91.90 117.40 154.80 167.40 172.70 172.90 172.90 186.30

62.30 73.70 92.80 118.70 156.50 169.30 174.70 174.90 174.90 188.30

62.90 74.50 93.80 120.00 158.30 171.20 176.70 176.90 176.90 190.20

63.60 75.20 94.80 121.30 160.10 173.00 178.50 178.90 178.90 192.10

64.20 76.00 95.80 122.70 161.80 174.90 180.40 180.80 180.80 193.90

64.90 76.80 96.80 124.00 163.60 176.80 182.30 182.80 182.80 195.80

65.60 77.60 97.80 125.30 165.30 178.60 184.10 184.80 184.80 197.70

66.20 78.30 98.90 126.60 167.00 180.50 186.00 186.80 186.80 199.50

67.00 79.20 100.00 127.90 168.60 182.40 187.90 188.80 188.80 201.40

67.80 80.10 101.10 129.30 170.30 184.30 189.80 190.60 190.60 203.30

68.40 81.00 102.20 130.60 171.90 186.10 191.60 192.50 192.50 205.20

69.10 81.70 103.30 131.90 173.60 188.00 193.50 194.40 194.40 207.00

69.70 82.50 104.30 133.10 175.20 189.90 195.40 196.20 196.20 208.90

70.40 83.30 105.30 134.30 176.90 191.70 197.30 198.10 198.10 210.80

71.10 84.00 106.30 135.50 178.50 193.60 199.30 200.00 200.00 212.60

71.70 84.80 107.30 136.70 180.20 195.40 201.30 201.90 201.90 214.50

72.40 85.60 108.20 137.90 181.80 197.10 203.30 203.70 203.70 216.40

73.00 86.40 109.20 139.20 183.50 198.90 205.30 205.60 205.60 218.20

73.70 87.10 110.20 140.50 185.20 200.60 207.20 207.50 207.50 220.10

74.40 87.90 111.20 141.80 187.00 202.40 209.20 209.40 209.40 222.00

75.00 88.70 112.20 143.10 188.80 204.30 211.20 211.40 211.40 223.90

75.70 89.40 113.20 144.40 190.50 206.30 213.20 213.40 213.40 225.70

76.30 90.20 114.20 145.80 192.40 208.20 215.20 215.40 215.40 227.60

77.00 91.10 115.20 147.10 194.30 210.20 217.10 217.40 217.40 229.50

77.70 92.00 116.20 148.40 196.10 212.20 219.10 219.30 219.30 231.40

78.30 92.80 117.20 149.70 198.00 214.20 221.10 221.30 221.30 233.40

79.00 93.70 118.10 151.00 199.90 216.20 223.10 223.30 223.30 235.40

79.60 94.60 119.10 152.40 201.70 218.10 225.10 225.30 225.30 237.40

202 203 204 205 206 207 208 224* 225* 226*

Page 43: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Process. D

etermine the R

ateU

PS 2nd D

ay Air

®– D

omestic

Customers Who Do Not Receive a Daily UPS PickupIf you request a UPS On Call Air Pickup® or a one-time pickup, add $4 per Letter or package to the rate shown. This rate applies toboth account holders and customerswithout a UPS account. If you are anaccount holder who receives dailypickup service and you request an On Call Air Pickup, the $4 fee will not be applied.

– For packages measuring more thanone cubic foot, dimensional weightmay apply. See page 20 for details.

– Any fraction of a pound more than the weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

UPS 2nd DayAir®

Guaranteed Two-Day

Domestic

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 25.

Zones

111 Lbs.

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

$80.30 $95.50 $120.10 $153.70 $203.60 $220.10 $227.00 $227.30 $227.30 $239.40

81.00 96.40 121.10 155.00 205.50 222.10 229.00 229.20 229.20 241.30

81.70 97.20 122.10 156.30 207.40 224.10 231.00 231.20 231.20 243.30

82.50 98.10 123.20 157.60 209.20 226.10 233.00 233.20 233.20 245.30

83.30 99.00 124.30 159.10 211.10 228.00 235.00 235.20 235.20 247.30

84.00 99.90 125.40 160.50 212.90 230.00 236.90 237.20 237.20 249.40

84.80 100.80 126.50 161.90 214.60 232.00 238.90 239.10 239.10 251.50

85.60 101.60 127.60 163.40 216.40 234.00 240.90 241.10 241.10 253.60

86.40 102.50 128.70 164.80 218.10 236.00 242.90 243.10 243.10 255.60

87.10 103.40 129.80 166.20 219.90 237.90 244.90 245.20 245.20 257.70

87.90 104.30 130.90 167.60 221.70 239.90 246.80 247.30 247.30 259.80

88.70 105.10 132.00 169.10 223.40 241.90 248.80 249.40 249.40 261.90

89.40 105.80 133.10 170.50 225.20 243.90 250.80 251.50 251.50 264.00

90.20 106.60 134.20 171.90 226.90 245.90 252.80 253.60 253.60 266.10

91.00 107.40 135.30 173.40 228.70 247.80 254.80 255.60 255.60 268.20

91.70 108.10 136.40 174.80 230.50 249.80 256.90 257.70 257.70 270.30

92.40 108.90 137.50 176.10 232.20 251.80 258.90 259.80 259.80 272.40

93.10 109.70 138.60 177.40 234.00 253.80 261.00 261.90 261.90 274.50

93.70 110.40 139.70 178.80 235.70 255.80 263.10 264.00 264.00 276.50

94.40 111.30 140.80 180.10 237.50 257.70 265.20 266.10 266.10 278.60

95.00 112.20 141.90 181.40 239.30 259.70 267.30 268.20 268.20 280.70

95.70 113.10 143.00 182.70 241.00 261.70 269.40 270.30 270.30 282.80

96.40 114.00 144.10 184.00 242.80 263.70 271.50 272.40 272.40 284.90

97.00 114.80 145.20 185.40 244.50 265.70 273.60 274.50 274.50 287.00

97.70 115.70 146.30 186.70 246.30 267.60 275.70 276.50 276.50 289.10

98.30 116.60 147.40 188.00 248.20 269.60 277.80 278.60 278.60 291.20

99.00 117.50 148.50 189.30 250.00 271.60 279.80 280.70 280.70 293.30

99.70 118.40 149.60 190.60 251.90 273.60 281.90 282.80 282.80 295.40

100.40 119.20 150.70 192.00 253.80 275.60 284.00 284.90 284.90 297.40

101.20 120.10 151.80 193.30 255.60 277.50 286.10 287.00 287.00 299.50

102.00 121.00 152.90 194.60 257.50 279.50 288.20 289.10 289.10 301.50

102.70 121.90 154.00 195.90 259.40 281.50 290.30 291.20 291.20 303.50

103.50 122.80 155.10 197.20 261.30 283.50 292.40 293.30 293.30 305.50

104.30 123.60 156.20 198.60 263.10 285.50 294.50 295.40 295.40 307.50

105.10 124.50 157.30 199.90 265.00 287.40 296.60 297.40 297.40 309.40

105.80 125.40 158.40 201.20 266.90 289.40 298.70 299.50 299.50 311.40

106.60 126.30 159.50 202.50 268.70 291.40 300.70 301.60 301.60 313.40

107.40 127.20 160.60 203.80 270.60 293.40 302.80 303.70 303.70 315.40

108.10 128.00 161.70 205.20 272.50 295.40 304.90 305.80 305.80 317.40

108.90 128.90 162.80 206.50 274.30 297.30 307.00 307.90 307.90 319.30

202 203 204 205 206 207 208 224* 225* 226*

41

Page 44: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS 3 Day Select®

The ideal mix of economy and guaranteed on-time delivery. Guaranteed delivery by the end of the third business day to everyaddress in the 48 contiguous states.

Delivery to Residential DestinationsAdd $1.15 to the appropriate 3 Day Select rate for each package going to a residentialdestination. A residential delivery is defined as delivery to a location that is a home, includinga business operating out of a home that doesnot have an entrance open to the public.

A Delivery Area Surcharge of $1.75 applies to each package delivered to residences incertain ZIP Codes. Go to ups.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

42

UPS 3 Day Select®

Guaranteed Three-Day

Domestic Zones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

302 303 304 305 306 307 308

$5.80 $6.40 $6.80 $7.30 $8.60 $9.40 $9.60

6.00 6.60 7.30 8.30 10.00 10.60 11.00

6.50 7.10 8.00 9.10 11.40 12.00 12.90

7.00 7.90 8.90 10.30 12.90 13.50 14.40

7.40 8.50 9.80 11.40 14.30 15.00 15.90

7.90 9.40 10.50 12.30 15.40 16.40 17.50

8.40 10.10 11.40 13.10 16.50 17.90 19.10

9.00 10.80 12.30 14.10 17.80 19.30 20.80

9.50 11.40 13.10 15.10 19.10 20.60 22.40

10.00 12.10 13.90 16.00 20.40 22.10 24.00

10.50 12.90 14.60 16.90 21.60 23.60 25.60

11.10 13.50 15.50 17.90 23.00 25.10 27.10

11.60 14.10 16.30 18.90 24.40 26.60 28.80

12.10 14.80 17.10 19.90 25.60 28.10 30.40

12.60 15.40 18.00 20.90 26.90 29.60 32.00

13.00 16.00 18.60 21.60 27.90 30.90 33.50

13.50 16.50 19.50 22.50 28.90 32.00 34.80

14.00 17.10 20.30 23.50 30.00 33.30 36.10

14.50 17.80 21.00 24.50 31.30 34.60 37.50

15.00 18.40 21.90 25.40 32.50 36.00 38.90

15.50 19.00 22.80 26.40 33.80 37.30 40.30

16.00 19.60 23.60 27.40 35.00 38.50 41.60

16.50 20.30 24.40 28.40 36.30 39.80 43.10

17.00 21.00 25.10 29.30 37.50 41.10 44.60

17.60 21.80 25.90 30.30 38.80 42.50 46.10

18.30 22.50 26.80 31.30 40.00 44.00 47.60

18.80 23.10 27.60 32.30 41.30 45.50 49.10

19.40 23.80 28.50 33.30 42.60 47.00 50.80

19.90 24.40 29.40 34.10 44.00 48.40 52.40

20.40 25.00 30.10 35.00 45.40 49.80 54.00

20.90 25.80 31.00 36.00 46.60 51.10 55.60

21.40 26.40 31.90 37.00 47.90 52.50 57.10

21.90 27.00 32.80 38.00 49.10 53.90 58.60

22.40 27.80 33.60 39.00 50.40 55.10 60.10

22.90 28.40 34.40 39.90 51.60 56.40 61.50

Page 45: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Process. D

etermine the R

ateU

PS 3 D

ay Select ®– D

omestic

Customers Who Do Not Receive a Daily UPS PickupIf you request a one-time pickup, add $4 per package to the rate shown.This rate applies to both accountholders and customers without a UPS account.

– For packages measuring more thanone cubic foot, dimensional weightmay apply. See page 20 for details.

– Any fraction of a pound more than the weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

43

UPS 3 Day Select®

Guaranteed Three-Day

Domestic

– To determine the rate for a package weighingover 70 pounds, please turn the page.

Zones

36 Lbs.

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

302 303 304 305 306 307 308

$23.40 $29.00 $35.10 $40.90 $52.90 $57.60 $62.90

23.90 29.80 35.90 41.80 54.00 58.90 64.30

24.40 30.40 36.60 42.60 55.10 60.10 65.50

25.00 31.00 37.40 43.60 56.30 61.40 66.90

25.50 31.60 38.10 44.60 57.40 62.60 68.30

26.00 32.30 38.90 45.60 58.60 64.00 69.80

26.50 33.00 39.80 46.60 59.90 65.40 71.40

27.00 33.80 40.60 47.60 61.10 66.80 73.00

27.50 34.40 41.50 48.50 62.40 68.10 74.60

28.00 35.00 42.40 49.50 63.60 69.50 76.30

28.50 35.60 43.10 50.50 64.90 70.90 77.90

29.00 36.30 43.90 51.50 66.10 72.30 79.40

29.50 37.00 44.60 52.50 67.40 73.60 80.90

30.00 37.60 45.40 53.50 68.60 75.00 82.40

30.50 38.30 46.10 54.40 69.90 76.40 83.90

31.00 38.90 47.00 55.30 71.10 77.90 85.40

31.50 39.60 47.90 56.30 72.40 79.40 86.90

32.10 40.40 48.80 57.30 73.60 80.90 88.50

32.80 41.00 49.60 58.30 74.90 82.40 90.10

33.30 41.60 50.40 59.30 76.10 83.80 91.80

33.80 42.30 51.10 60.30 77.50 85.10 93.40

34.30 42.90 51.90 61.10 78.90 86.50 95.00

34.80 43.50 52.60 62.00 80.30 87.90 96.60

35.30 44.10 53.40 62.90 81.60 89.30 98.30

35.80 44.90 54.10 63.90 83.00 90.60 99.90

36.30 45.60 55.00 64.90 84.40 92.00 101.50

36.80 46.40 55.90 65.90 85.80 93.40 103.10

37.30 47.00 56.80 66.90 87.00 94.80 104.80

37.80 47.60 57.60 67.90 88.30 96.10 106.40

38.30 48.30 58.50 68.80 89.50 97.50 108.00

38.90 48.90 59.30 69.60 90.80 99.00 109.60

39.50 49.50 60.00 70.60 92.00 100.50 111.30

40.00 50.10 60.80 71.60 93.30 102.00 112.90

40.50 50.80 61.50 72.60 94.50 103.50 114.50

41.00 51.50 62.30 73.60 95.80 105.00 116.10

Page 46: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS 3 Day Select®

The ideal mix of economy and guaranteed on-time delivery. Guaranteed delivery by the end of the third business day to everyaddress in the 48 contiguous states.

Delivery to Residential DestinationsAdd $1.15 to the appropriate 3 Day Select rate for each package going to a residentialdestination. A residential delivery is defined as delivery to a location that is a home, includinga business operating out of a home that doesnot have an entrance open to the public.

A Delivery Area Surcharge of $1.75 applies to each package delivered to residences incertain ZIP Codes. Go to ups.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

44

UPS 3 Day Select®

Guaranteed Three-Day

Domestic Zones

71 Lbs.

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

302 303 304 305 306 307 308

$41.70 $52.50 $63.30 $74.80 $97.30 $106.80 $117.90

42.40 53.40 64.40 75.90 98.90 108.60 119.60

43.10 54.30 65.50 77.00 100.50 110.60 121.50

43.80 55.00 66.60 78.10 102.10 112.60 123.40

44.50 55.80 67.60 79.30 103.80 114.50 125.30

45.20 56.40 68.50 80.40 105.40 116.30 127.10

45.90 57.10 69.40 81.50 107.00 117.90 128.90

46.60 57.90 70.30 82.60 108.40 119.40 130.60

47.30 58.50 71.10 83.80 109.60 120.80 132.30

48.00 59.10 71.90 84.80 110.90 122.10 133.80

48.70 59.80 72.60 85.80 112.10 123.50 135.30

49.40 60.50 73.40 86.80 113.40 124.90 136.80

50.10 61.30 74.30 87.80 114.60 126.30 138.30

50.80 61.90 75.10 88.80 115.90 127.80 139.80

51.50 62.50 76.00 89.80 117.10 129.30 141.40

52.20 63.10 76.90 90.90 118.40 130.80 143.00

52.90 63.80 77.80 92.00 119.60 132.30 144.60

53.60 64.50 78.60 93.10 120.90 133.80 146.30

54.30 65.30 79.50 94.30 122.10 135.30 147.90

55.00 65.90 80.40 95.30 123.40 136.80 149.50

55.70 66.50 81.10 96.30 124.80 138.30 151.10

56.40 67.10 81.90 97.30 126.10 139.60 152.80

57.10 67.90 82.60 98.30 127.50 141.00 154.40

57.80 68.60 83.40 99.30 128.90 142.40 156.00

58.50 69.30 84.30 100.30 130.30 143.80 157.60

59.20 69.90 85.10 101.30 131.60 145.10 159.30

59.90 70.50 86.00 102.30 133.00 146.50 160.90

60.60 71.10 86.90 103.30 134.40 147.90 162.50

61.30 71.90 87.80 104.30 135.80 149.30 164.10

62.00 72.60 88.60 105.30 137.10 150.60 165.80

62.60 73.30 89.50 106.30 138.40 152.00 167.40

63.20 73.90 90.40 107.30 139.60 153.40 169.00

63.80 74.50 91.10 108.30 140.90 154.90 170.60

64.40 75.10 91.90 109.30 142.10 156.40 172.30

65.00 75.80 92.60 110.30 143.40 157.90 173.90

65.60 76.50 93.40 111.10 144.60 159.40 175.50

66.20 77.30 94.30 112.00 145.90 160.90 177.10

66.80 78.00 95.10 112.90 147.10 162.40 178.80

67.40 78.80 96.00 113.80 148.50 163.80 180.40

68.00 79.50 96.90 114.60 149.90 165.10 182.00

Page 47: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Process. D

etermine the R

ateU

PS 3 D

ay Select ®– D

omestic

45

102 103 104 105 106 107 108 124** 125** 126

UPS 3 Day Select®

Guaranteed Three-Day

Domestic

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 25.

Zones

111 Lbs.

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

302 303 304 305 306 307 308

$68.60 $80.10 $97.80 $115.60 $151.30 $166.50 $183.60

69.20 80.80 98.50 116.60 152.60 167.90 185.30

69.80 81.40 99.30 117.60 154.00 169.30 186.90

70.40 82.00 100.00 118.60 155.40 170.60 188.50

71.00 82.60 100.80 119.60 156.80 172.00 190.10

71.60 83.30 101.60 120.60 158.10 173.40 191.60

72.20 84.00 102.50 121.60 159.50 174.80 193.10

72.80 84.80 103.40 122.60 160.80 176.10 194.60

73.40 85.50 104.30 123.60 162.00 177.50 196.10

74.00 86.30 105.10 124.60 163.30 178.90 197.60

74.60 87.00 106.00 125.60 164.50 180.30 199.10

75.20 87.60 106.90 126.60 165.80 181.60 200.80

75.80 88.30 107.60 127.60 167.00 183.00 202.40

76.40 88.90 108.40 128.60 168.30 184.40 204.00

77.00 89.50 109.10 129.60 169.60 185.80 205.60

77.60 90.10 109.90 130.60 171.00 187.30 207.30

78.20 90.80 110.60 131.60 172.40 188.80 208.90

78.80 91.40 111.40 132.60 173.80 190.30 210.50

79.40 92.00 112.10 133.60 175.10 191.80 212.10

80.00 92.60 113.00 134.60 176.50 193.30 213.80

80.60 93.40 113.90 135.60 177.80 194.80 215.40

81.20 94.10 114.80 136.60 179.00 196.30 217.00

81.80 94.90 115.60 137.60 180.30 197.80 218.60

82.40 95.60 116.50 138.60 181.50 199.30 220.30

83.00 96.40 117.40 139.60 182.80 200.80 221.90

83.60 97.10 118.30 140.60 184.00 202.30 223.50

84.20 97.90 119.10 141.60 185.30 203.80 225.10

84.80 98.60 120.00 142.60 186.50 205.30 226.80

85.40 99.40 120.90 143.60 187.80 206.80 228.40

86.00 100.10 121.80 144.60 189.00 208.30 230.00

86.60 100.80 122.60 145.60 190.30 209.80 231.60

87.20 101.40 123.50 146.60 191.50 211.30 233.30

87.80 102.00 124.30 147.60 192.80 212.80 234.90

88.40 102.60 125.00 148.60 194.00 214.30 236.50

89.00 103.30 125.80 149.60 195.30 215.80 238.10

89.60 103.90 126.50 150.60 196.50 217.30 239.80

90.20 104.50 127.30 151.60 197.80 218.80 241.40

90.80 105.10 128.00 152.60 199.00 220.30 243.00

91.40 105.80 128.80 153.60 200.30 221.80 244.60

92.00 106.40 129.50 154.60 201.50 223.30 246.30

Customers Who Do Not Receive a Daily UPS PickupIf you request a one-time pickup, add $4 per package to the rate shown.This rate applies to both accountholders and customers without a UPS account.

– For packages measuring more thanone cubic foot, dimensional weightmay apply. See page 20 for details.

– Any fraction of a pound more than the weight shown requires the nexthigher rate.

– To determine your destination zone,see page 22.

– See pages 102 to 137 for additionalservices and charges, servicerestrictions, and general information.

Page 48: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

46

102 103 104 105 106 107 108 124** 125** 126

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS Ground Commercial

Guaranteed Day-Definite

Domestic Zones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

UPS GroundGuaranteed day-definite ground delivery toevery address within the 48 contiguous states.Prompt and low cost.

Customers Who Do Not Receive a Daily UPS PickupIf you request a one-time pickup, add $4 perpackage to the rate shown. This rate applies to both account holders and customers withouta UPS account.

– For larger packages, oversize charges may apply. See page 21 for details.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine your destination zone, see page 22.

– See pages 102 to 137 for additional servicesand charges, service restrictions, and general information.

2 3 4 5 6 7 8

$4.75 $4.90 $5.25 $5.35 $5.65 $5.70 $5.85

4.85 5.15 5.65 5.80 6.25 6.40 6.80

5.00 5.40 6.00 6.25 6.70 6.90 7.55

5.15 5.60 6.30 6.60 7.10 7.30 8.05

5.40 5.80 6.60 6.95 7.40 7.75 8.55

5.55 6.00 6.75 7.20 7.65 8.05 8.85

5.75 6.15 6.90 7.45 7.95 8.35 9.25

6.00 6.35 7.10 7.60 8.25 8.75 9.90

6.20 6.55 7.25 7.80 8.45 9.25 10.55

6.40 6.70 7.40 8.00 8.80 9.90 11.25

6.60 6.90 7.55 8.25 9.20 10.60 12.05

6.80 7.10 7.70 8.45 9.60 11.35 12.95

7.00 7.35 7.85 8.65 10.05 12.05 13.80

7.15 7.55 8.00 8.85 10.60 12.75 14.65

7.35 7.80 8.15 9.05 11.15 13.45 15.55

7.45 8.00 8.35 9.30 11.70 14.15 16.35

7.55 8.30 8.60 9.70 12.30 14.85 17.20

7.70 8.55 8.90 10.20 12.85 15.50 18.10

7.85 8.85 9.20 10.65 13.45 16.20 18.95

8.05 9.15 9.55 11.15 14.05 16.90 19.85

8.25 9.40 9.85 11.60 14.65 17.55 20.70

8.45 9.70 10.20 12.05 15.20 18.25 21.60

8.60 10.00 10.55 12.50 15.80 18.90 22.45

8.85 10.25 10.85 12.90 16.40 19.60 23.30

9.05 10.50 11.20 13.30 17.00 20.30 24.20

9.25 10.75 11.55 13.70 17.55 20.95 25.05

9.45 11.00 11.85 14.10 18.15 21.60 25.85

9.65 11.25 12.20 14.50 18.75 22.25 26.75

9.90 11.50 12.55 14.95 19.35 22.95 27.60

10.10 11.75 12.90 15.40 19.90 23.65 28.45

10.30 12.05 13.25 15.80 20.50 24.35 29.30

10.50 12.30 13.60 16.25 21.05 25.10 30.15

10.70 12.55 13.95 16.70 21.65 25.80 31.05

10.90 12.85 14.30 17.10 22.20 26.55 31.90

11.10 13.10 14.65 17.55 22.80 27.25 32.75

Page 49: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

Process. D

etermine the R

ateU

PS G

round Com

mercial – D

omestic

47

UPS Ground Commercial

Guaranteed Day-Definite

Domestic

– To determine the rate for a package weighingover 70 pounds, please turn the page.

Zones

36 Lbs.

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

2 3 4 5 6 7 8

$11.30 $13.40 $15.00 $18.00 $23.35 $27.95 $33.60

11.50 13.65 15.35 18.40 23.90 28.65 34.45

11.65 13.90 15.65 18.85 24.40 29.40 35.30

11.85 14.20 16.00 19.30 24.95 30.10 36.10

12.00 14.50 16.35 19.75 25.50 30.80 36.90

12.20 14.75 16.65 20.15 26.00 31.55 37.75

12.35 15.00 17.00 20.60 26.50 32.25 38.55

12.55 15.30 17.35 21.05 27.00 32.95 39.35

12.70 15.55 17.65 21.45 27.50 33.65 40.15

12.85 15.80 17.95 21.90 27.95 34.35 41.00

12.95 16.05 18.25 22.30 28.40 34.95 41.75

13.10 16.30 18.55 22.70 28.80 35.60 42.50

13.20 16.55 18.80 23.10 29.20 36.25 43.20

13.35 16.75 19.10 23.50 29.60 36.80 43.85

13.45 16.95 19.35 23.85 30.00 37.40 44.40

13.60 17.10 19.60 24.20 30.35 37.95 45.00

13.70 17.25 19.85 24.55 30.75 38.45 45.55

13.85 17.40 20.10 24.85 31.10 38.85 46.00

13.95 17.55 20.35 25.15 31.45 39.20 46.45

14.10 17.70 20.55 25.45 31.80 39.50 46.80

14.20 17.90 20.80 25.75 32.20 39.70 47.10

14.35 18.05 21.00 26.05 32.55 39.95 47.45

14.50 18.20 21.20 26.35 32.90 40.15 47.75

14.60 18.35 21.40 26.60 33.20 40.40 48.10

14.75 18.50 21.60 26.80 33.50 40.60 48.40

14.85 18.65 21.75 27.00 33.80 40.85 48.75

15.00 18.80 21.95 27.15 34.05 41.10 49.05

15.10 18.95 22.10 27.35 34.25 41.30 49.40

15.25 19.10 22.25 27.50 34.50 41.55 49.70

15.35 19.20 22.40 27.70 34.70 41.80 50.00

15.50 19.35 22.55 27.90 34.95 42.05 50.35

15.60 19.50 22.70 28.05 35.15 42.25 50.65

15.75 19.65 22.90 28.25 35.35 42.50 51.00

15.85 19.80 23.05 28.45 35.55 42.75 51.30

15.95 19.90 23.20 28.60 35.80 43.00 51.65

Page 50: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

48

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS GroundGuaranteed day-definite ground delivery toevery address within the 48 contiguous states.Prompt and low cost.

Customers Who Do Not Receive a Daily UPS PickupIf you request a one-time pickup, add $4 perpackage to the rate shown. This rate applies to both account holders and customers withouta UPS account.

– For larger packages, oversize charges may apply. See page 21 for details.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine your destination zone, see page 22.

– See pages 102 to 137 for additional servicesand charges, service restrictions, and general information.

UPS Ground Commercial

Guaranteed Day-Definite

Domestic Zones

71 Lbs.

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

2 3 4 5 6 7 8

$23.10 $26.00 $28.95 $32.05 $38.70 $45.30 $53.55

29.15 31.90 34.55 36.05 41.55 47.65 55.15

34.30 36.90 39.35 40.05 44.30 50.10 56.35

37.85 40.55 42.95 44.05 46.95 52.10 57.45

39.75 42.50 45.35 46.45 49.45 53.70 58.35

41.70 44.05 46.50 48.00 51.50 54.90 59.15

43.35 45.55 47.55 49.25 53.15 55.70 59.80

44.75 46.90 48.55 50.35 54.35 56.40 60.45

45.90 48.25 49.45 51.20 55.15 57.15 61.10

46.80 49.60 50.20 51.90 55.80 57.80 61.75

47.65 50.30 50.95 52.55 56.45 58.45 62.35

48.45 51.05 51.65 53.20 57.10 59.10 63.00

49.20 51.70 52.35 53.85 57.75 59.70 63.65

49.85 52.40 53.00 54.50 58.40 60.35 64.25

50.50 53.05 53.70 55.15 59.00 61.00 64.90

51.15 53.70 54.35 55.75 59.65 61.65 65.50

51.75 54.35 55.00 56.40 60.30 62.30 66.15

52.40 55.00 55.65 57.00 60.95 62.95 66.80

53.05 55.65 56.30 57.65 61.60 63.60 67.45

53.70 56.30 56.90 58.30 62.25 64.25 68.10

54.35 56.90 57.55 58.95 62.85 64.90 68.75

55.00 57.55 58.15 59.55 63.50 65.50 69.35

55.65 58.20 58.80 60.20 64.15 66.15 70.00

56.25 58.85 59.40 60.85 64.75 66.80 70.65

56.90 59.45 60.00 61.50 65.40 67.40 71.30

57.55 60.05 60.55 62.15 66.00 68.05 71.95

58.15 60.60 61.15 62.80 66.65 68.70 72.60

58.80 61.15 61.75 63.40 67.30 69.30 73.25

59.40 61.75 62.35 64.05 67.90 69.95 73.90

60.05 62.30 62.90 64.65 68.55 70.55 74.50

60.60 62.85 63.50 65.25 69.15 71.20 75.15

61.15 63.40 64.05 65.80 69.80 71.85 75.80

61.75 63.95 64.65 66.35 70.40 72.45 76.40

62.30 64.55 65.20 66.90 71.00 73.10 77.05

62.85 65.10 65.80 67.45 71.60 73.70 77.65

63.40 65.65 66.35 68.00 72.20 74.35 78.30

63.95 66.20 66.95 68.55 72.80 75.00 78.95

64.50 66.75 67.50 69.10 73.35 75.60 79.55

65.05 67.35 68.10 69.65 73.95 76.25 80.20

65.60 67.90 68.65 70.20 74.55 76.85 80.80

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49

Process. D

etermine the R

ateU

PS G

round Com

mercial – D

omestic

UPS Ground Commercial

Guaranteed Day-Definite

Domestic

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 25.

Zones

111 Lbs.

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

2 3 4 5 6 7 8

$66.15 $68.45 $69.25 $70.75 $75.15 $77.50 $81.45

66.70 69.00 69.80 71.30 75.75 78.10 82.05

67.25 69.55 70.40 71.85 76.30 78.70 82.65

67.80 70.15 70.95 72.40 76.90 79.35 83.30

68.35 70.70 71.55 72.95 77.50 79.95 83.90

68.90 71.25 72.10 73.45 78.10 80.55 84.50

69.45 71.80 72.65 74.00 78.65 81.20 85.15

69.95 72.35 73.25 74.55 79.25 81.80 85.75

70.50 72.95 73.80 75.10 79.85 82.45 86.35

71.05 73.50 74.40 75.65 80.45 83.05 87.00

71.60 74.05 74.95 76.20 81.00 83.70 87.60

72.15 74.60 75.55 76.75 81.60 84.30 88.25

72.70 75.15 76.10 77.30 82.20 84.95 88.85

73.25 75.75 76.70 77.85 82.80 85.60 89.50

73.80 76.30 77.25 78.40 83.35 86.20 90.15

74.35 76.85 77.85 78.95 83.95 86.85 90.75

74.90 77.40 78.40 79.50 84.55 87.45 91.40

75.45 77.95 79.00 80.00 85.20 88.10 92.00

76.00 78.55 79.55 80.55 85.80 88.75 92.65

76.50 79.10 80.15 81.10 86.40 89.35 93.30

77.05 79.65 80.70 81.65 87.00 90.00 93.90

77.60 80.20 81.30 82.20 87.60 90.60 94.55

78.15 80.75 81.85 82.75 88.20 91.25 95.15

78.70 81.35 82.45 83.30 88.80 91.90 95.80

79.25 81.90 83.00 83.85 89.40 92.50 96.45

79.80 82.45 83.60 84.40 90.00 93.15 97.05

80.35 83.00 84.15 84.95 90.60 93.75 97.70

80.90 83.55 84.75 85.50 91.20 94.40 98.30

81.45 84.15 85.30 86.05 91.80 95.05 98.95

82.00 84.70 85.90 86.60 92.40 95.65 99.60

82.55 85.25 86.45 87.10 93.00 96.30 100.20

83.10 85.80 87.00 87.65 93.60 96.90 100.85

83.60 86.35 87.60 88.20 94.20 97.55 101.45

84.15 86.95 88.15 88.75 94.80 98.20 102.10

84.70 87.50 88.75 89.30 95.40 98.80 102.75

85.25 88.05 89.30 89.85 96.00 99.45 103.35

85.80 88.60 89.90 90.40 96.60 100.05 104.00

86.35 89.15 90.45 90.95 97.20 100.70 104.60

86.90 89.75 91.05 91.50 97.80 101.35 105.25

87.45 90.30 91.60 92.05 98.40 101.95 105.90

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50

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS GroundGuaranteed day-definite ground delivery toevery address within the 48 contiguous states.Prompt and low cost.

Customers Who Do Not Receive a Daily UPS PickupIf you request a one-time pickup, add $4 perpackage to the rate shown. This rate applies to both account holders and customers without a UPS account.

Delivery to Residential DestinationsA residential delivery is defined as delivery to a location that is a home, including abusiness operating out of a home that does not have an entrance open to the public.

A Delivery Area Surcharge of $1.75 applies to each package delivered to residences incertain ZIP Codes. Go to ups.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

– For larger packages, oversize charges may apply. See page 21 for details.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine your destination zone, see page 22.

– See pages 102 to 137 for additional servicesand charges, service restrictions, and general information.

102 103 104 105 106 107 108 124** 125** 126

UPS Ground Residential

Guaranteed Day-Definite

Domestic Zones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

2 3 4 5 6 7 8

$5.90 $6.05 $6.40 $6.50 $6.80 $6.85 $7.00

6.00 6.30 6.80 6.95 7.40 7.55 7.95

6.15 6.55 7.15 7.40 7.85 8.05 8.70

6.30 6.75 7.45 7.75 8.25 8.45 9.20

6.55 6.95 7.75 8.10 8.55 8.90 9.70

6.70 7.15 7.90 8.35 8.80 9.20 10.00

6.90 7.30 8.05 8.60 9.10 9.50 10.40

7.15 7.50 8.25 8.75 9.40 9.90 11.05

7.35 7.70 8.40 8.95 9.60 10.40 11.70

7.55 7.85 8.55 9.15 9.95 11.05 12.40

7.75 8.05 8.70 9.40 10.35 11.75 13.20

7.95 8.25 8.85 9.60 10.75 12.50 14.10

8.15 8.50 9.00 9.80 11.20 13.20 14.95

8.30 8.70 9.15 10.00 11.75 13.90 15.80

8.50 8.95 9.30 10.20 12.30 14.60 16.70

8.60 9.15 9.50 10.45 12.85 15.30 17.50

8.70 9.45 9.75 10.85 13.45 16.00 18.35

8.85 9.70 10.05 11.35 14.00 16.65 19.25

9.00 10.00 10.35 11.80 14.60 17.35 20.10

9.20 10.30 10.70 12.30 15.20 18.05 21.00

9.40 10.55 11.00 12.75 15.80 18.70 21.85

9.60 10.85 11.35 13.20 16.35 19.40 22.75

9.75 11.15 11.70 13.65 16.95 20.05 23.60

10.00 11.40 12.00 14.05 17.55 20.75 24.45

10.20 11.65 12.35 14.45 18.15 21.45 25.35

10.40 11.90 12.70 14.85 18.70 22.10 26.20

10.60 12.15 13.00 15.25 19.30 22.75 27.00

10.80 12.40 13.35 15.65 19.90 23.40 27.90

11.05 12.65 13.70 16.10 20.50 24.10 28.75

11.25 12.90 14.05 16.55 21.05 24.80 29.60

11.45 13.20 14.40 16.95 21.65 25.50 30.45

11.65 13.45 14.75 17.40 22.20 26.25 31.30

11.85 13.70 15.10 17.85 22.80 26.95 32.20

12.05 14.00 15.45 18.25 23.35 27.70 33.05

12.25 14.25 15.80 18.70 23.95 28.40 33.90

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51

Process. D

etermine the R

ateU

PS G

round Residential – D

omestic

UPS Ground Residential

Guaranteed Day-Definite

Domestic

– To determine the rate for a package weighingover 70 pounds, please turn the page.

Zones

36 Lbs.

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

2 3 4 5 6 7 8

$12.45 $14.55 $16.15 $19.15 $24.50 $29.10 $34.75

12.65 14.80 16.50 19.55 25.05 29.80 35.60

12.80 15.05 16.80 20.00 25.55 30.55 36.45

13.00 15.35 17.15 20.45 26.10 31.25 37.25

13.15 15.65 17.50 20.90 26.65 31.95 38.05

13.35 15.90 17.80 21.30 27.15 32.70 38.90

13.50 16.15 18.15 21.75 27.65 33.40 39.70

13.70 16.45 18.50 22.20 28.15 34.10 40.50

13.85 16.70 18.80 22.60 28.65 34.80 41.30

14.00 16.95 19.10 23.05 29.10 35.50 42.15

14.10 17.20 19.40 23.45 29.55 36.10 42.90

14.25 17.45 19.70 23.85 29.95 36.75 43.65

14.35 17.70 19.95 24.25 30.35 37.40 44.35

14.50 17.90 20.25 24.65 30.75 37.95 45.00

14.60 18.10 20.50 25.00 31.15 38.55 45.55

14.75 18.25 20.75 25.35 31.50 39.10 46.15

14.85 18.40 21.00 25.70 31.90 39.60 46.70

15.00 18.55 21.25 26.00 32.25 40.00 47.15

15.10 18.70 21.50 26.30 32.60 40.35 47.60

15.25 18.85 21.70 26.60 32.95 40.65 47.95

15.35 19.05 21.95 26.90 33.35 40.85 48.25

15.50 19.20 22.15 27.20 33.70 41.10 48.60

15.65 19.35 22.35 27.50 34.05 41.30 48.90

15.75 19.50 22.55 27.75 34.35 41.55 49.25

15.90 19.65 22.75 27.95 34.65 41.75 49.55

16.00 19.80 22.90 28.15 34.95 42.00 49.90

16.15 19.95 23.10 28.30 35.20 42.25 50.20

16.25 20.10 23.25 28.50 35.40 42.45 50.55

16.40 20.25 23.40 28.65 35.65 42.70 50.85

16.50 20.35 23.55 28.85 35.85 42.95 51.15

16.65 20.50 23.70 29.05 36.10 43.20 51.50

16.75 20.65 23.85 29.20 36.30 43.40 51.80

16.90 20.80 24.05 29.40 36.50 43.65 52.15

17.00 20.95 24.20 29.60 36.70 43.90 52.45

17.10 21.05 24.35 29.75 36.95 44.15 52.80

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52

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

UPS GroundGuaranteed day-definite ground delivery toevery address within the 48 contiguous states.Prompt and low cost.

Customers Who Do Not Receive a Daily UPS PickupIf you request a one-time pickup, add $4 perpackage to the rate shown. This rate applies to both account holders and customers without a UPS account.

Delivery to Residential DestinationsA residential delivery is defined as delivery to a location that is a home, including abusiness operating out of a home that does not have an entrance open to the public.

A Delivery Area Surcharge of $1.75 applies to each package delivered to residences incertain ZIP Codes. Go to ups.com® or call 1-800-PICK-UPS® for a listing of applicable ZIP Codes.

– For larger packages, oversize charges may apply. See page 21 for details.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine your destination zone, see page 22.

– See pages 102 to 137 for additional servicesand charges, service restrictions, and general information.

UPS Ground Residential

Guaranteed Day-Definite

Domestic Zones

71 Lbs.

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

2 3 4 5 6 7 8

$24.25 $27.15 $30.10 $33.20 $39.85 $46.45 $54.70

30.30 33.05 35.70 37.20 42.70 48.80 56.30

35.45 38.05 40.50 41.20 45.45 51.25 57.50

39.00 41.70 44.10 45.20 48.10 53.25 58.60

40.90 43.65 46.50 47.60 50.60 54.85 59.50

42.85 45.20 47.65 49.15 52.65 56.05 60.30

44.50 46.70 48.70 50.40 54.30 56.85 60.95

45.90 48.05 49.70 51.50 55.50 57.55 61.60

47.05 49.40 50.60 52.35 56.30 58.30 62.25

47.95 50.75 51.35 53.05 56.95 58.95 62.90

48.80 51.45 52.10 53.70 57.60 59.60 63.50

49.60 52.20 52.80 54.35 58.25 60.25 64.15

50.35 52.85 53.50 55.00 58.90 60.85 64.80

51.00 53.55 54.15 55.65 59.55 61.50 65.40

51.65 54.20 54.85 56.30 60.15 62.15 66.05

52.30 54.85 55.50 56.90 60.80 62.80 66.65

52.90 55.50 56.15 57.55 61.45 63.45 67.30

53.55 56.15 56.80 58.15 62.10 64.10 67.95

54.20 56.80 57.45 58.80 62.75 64.75 68.60

54.85 57.45 58.05 59.45 63.40 65.40 69.25

55.50 58.05 58.70 60.10 64.00 66.05 69.90

56.15 58.70 59.30 60.70 64.65 66.65 70.50

56.80 59.35 59.95 61.35 65.30 67.30 71.15

57.40 60.00 60.55 62.00 65.90 67.95 71.80

58.05 60.60 61.15 62.65 66.55 68.55 72.45

58.70 61.20 61.70 63.30 67.15 69.20 73.10

59.30 61.75 62.30 63.95 67.80 69.85 73.75

59.95 62.30 62.90 64.55 68.45 70.45 74.40

60.55 62.90 63.50 65.20 69.05 71.10 75.05

61.20 63.45 64.05 65.80 69.70 71.70 75.65

61.75 64.00 64.65 66.40 70.30 72.35 76.30

62.30 64.55 65.20 66.95 70.95 73.00 76.95

62.90 65.10 65.80 67.50 71.55 73.60 77.55

63.45 65.70 66.35 68.05 72.15 74.25 78.20

64.00 66.25 66.95 68.60 72.75 74.85 78.80

64.55 66.80 67.50 69.15 73.35 75.50 79.45

65.10 67.35 68.10 69.70 73.95 76.15 80.10

65.65 67.90 68.65 70.25 74.50 76.75 80.70

66.20 68.50 69.25 70.80 75.10 77.40 81.35

66.75 69.05 69.80 71.35 75.70 78.00 81.95

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53

Process. D

etermine the R

ateU

PS G

round Residential – D

omestic

UPS Ground Residential

Guaranteed Day-Definite

Domestic

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 25.

Zones

111 Lbs.

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

2 3 4 5 6 7 8

$67.30 $69.60 $70.40 $71.90 $76.30 $78.65 $82.60

67.85 70.15 70.95 72.45 76.90 79.25 83.20

68.40 70.70 71.55 73.00 77.45 79.85 83.80

68.95 71.30 72.10 73.55 78.05 80.50 84.45

69.50 71.85 72.70 74.10 78.65 81.10 85.05

70.05 72.40 73.25 74.60 79.25 81.70 85.65

70.60 72.95 73.80 75.15 79.80 82.35 86.30

71.10 73.50 74.40 75.70 80.40 82.95 86.90

71.65 74.10 74.95 76.25 81.00 83.60 87.50

72.20 74.65 75.55 76.80 81.60 84.20 88.15

72.75 75.20 76.10 77.35 82.15 84.85 88.75

73.30 75.75 76.70 77.90 82.75 85.45 89.40

73.85 76.30 77.25 78.45 83.35 86.10 90.00

74.40 76.90 77.85 79.00 83.95 86.75 90.65

74.95 77.45 78.40 79.55 84.50 87.35 91.30

75.50 78.00 79.00 80.10 85.10 88.00 91.90

76.05 78.55 79.55 80.65 85.70 88.60 92.55

76.60 79.10 80.15 81.15 86.35 89.25 93.15

77.15 79.70 80.70 81.70 86.95 89.90 93.80

77.65 80.25 81.30 82.25 87.55 90.50 94.45

78.20 80.80 81.85 82.80 88.15 91.15 95.05

78.75 81.35 82.45 83.35 88.75 91.75 95.70

79.30 81.90 83.00 83.90 89.35 92.40 96.30

79.85 82.50 83.60 84.45 89.95 93.05 96.95

80.40 83.05 84.15 85.00 90.55 93.65 97.60

80.95 83.60 84.75 85.55 91.15 94.30 98.20

81.50 84.15 85.30 86.10 91.75 94.90 98.85

82.05 84.70 85.90 86.65 92.35 95.55 99.45

82.60 85.30 86.45 87.20 92.95 96.20 100.10

83.15 85.85 87.05 87.75 93.55 96.80 100.75

83.70 86.40 87.60 88.25 94.15 97.45 101.35

84.25 86.95 88.15 88.80 94.75 98.05 102.00

84.75 87.50 88.75 89.35 95.35 98.70 102.60

85.30 88.10 89.30 89.90 95.95 99.35 103.25

85.85 88.65 89.90 90.45 96.55 99.95 103.90

86.40 89.20 90.45 91.00 97.15 100.60 104.50

86.95 89.75 91.05 91.55 97.75 101.20 105.15

87.50 90.30 91.60 92.10 98.35 101.85 105.75

88.05 90.90 92.20 92.65 98.95 102.50 106.40

88.60 91.45 92.75 93.20 99.55 103.10 107.05

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54

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

Determine the ZoneInternational Export Shipments

Export

1. Locate the destination country on the Worldwide Zone Chart.

Example:For an Express shipment from any-where in the United States to Italy, the zone is . Express Plus service is available to major business centers in Italy, and the zone is also .

2. Locate the zone for UPS WorldwideExpress Plus or UPS Worldwide Express.Express Plus is not available when azone number is not shown in theappropriate column.

901

901

Destination ZonesExpress Express Expedited

PlusWEST EAST

Ireland, Republic of 901 901 605 601

Israel 905

ItalyOvernight service is available to the greater Milan and Romeareas from major U.S. cities.

601605901901

Note: UPS OnLine® WorldShip®, UPSInternet Shipping, UPS CampusShipTM, or aUPS OnLine® Compatible vendor shippingsystem will automatically determine the zone for you.

UPS Worldwide ExpeditedSM

1. Determine whether your origin stateis classified as West or East on page 55.

2. Locate the destination country on the Worldwide Zone Chart.

Example:For an Expedited shipment from Los Angeles, California, to the Republic of Ireland, the zone is 605.

Example:For an Expedited shipment fromBuffalo, New York, to Italy, the zone is .

3. Locate the zone for UPS WorldwideExpedited. The service is not availablewhen a zone number is not shown inthe appropriate column.

601

Destination ZonesExpress Express Expedited

PlusWEST EAST

Ireland, Republic of 901 901 605 601

Israel 905

ItalyOvernight service is available to the greater Milan and Romeareas from major U.S. cities.

601605901901

Where is your package going? We’ve divided the world into numbered zones. Use the Worldwide Zone Chart starting on page 56 to determine the destination zone for the international service option (except UPS® SonicAir®) you’ve chosen.

UPS Worldwide Express PlusSM and UPS Worldwide ExpressSM

When a zone is with a box,an Extended Area Surcharge may applyto certain destinations in that country.Extended Area destinations are subjectto change. For the most current infor-mation, refer to ups.com® or call 1-800-782-7892.

highlighted

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55

Process. D

etermine the Zone

International Export Shipments

WAWashington

OROregon

IDIdaho

MTMontana

UTUtah

WYWyoming

COColorado

NVNevada

NMNew Mexico

CACalifornia

TXTexas

LALouisiana

ARArkansas

OKOklahoma

NENebraska

KSKansas

SDSouth Dakota

Minnesota

MN

NDNorth Dakota

ILIllinois

IAIowa

MOMissouri

WIWisconsin

AZArizona

OHOhio

MIMichigan

INIndiana

PAPennsylvania

NYNew York

VAVirginia

W.Virginia

WV

North Carolina

NCS. Carolina

SC

KYKentucky

Tennessee TN

GAGeorgia

ALAlabama

FLFlorida

MEMaine

AKAlaska

HIHawaii

Use the lists below to:

– Determine West and East state classifications for UPS Worldwide ExpeditedSM

shipments.

– Identify state abbreviations for UPS Standard To Canada shipments.

West East

West East

Alaska AK

Arizona AZ

Arkansas AR

California CA

Colorado CO

Hawaii HI

Idaho ID

Kansas KS

Louisiana LA

Minnesota MN

Mississippi MS

Montana MT

Nebraska NE

Nevada NV

New Mexico NM

North Dakota ND

Oklahoma OK

Oregon OR

South Dakota SD

Texas TX

Utah UT

Washington WA

Wyoming WY

Alabama AL

Connecticut CT

Delaware DE

District of Columbia DC

Florida FL

Georgia GA

Illinois IL

Indiana IN

Iowa IA

Kentucky KY

Maine ME

Maryland MD

Massachusetts MA

Michigan MI

Missouri MO

New Hampshire NH

New Jersey NJ

New York NY

North Carolina NC

Ohio OH

Pennsylvania PA

Rhode Island RI

South Carolina SC

Tennessee TN

Vermont VT

Virginia VA

West Virginia WV

Wisconsin WI

NHNew Hampshire

MAMassachusetts

RIRhode IslandCT

Connecticut

NJNew Jersey

DEDelaware

MDMaryland

DCDistrict of Columbia

MSMississippi

VTVermont

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56

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

International Export ShipmentsVisit ups.com® or contact the InternationalCustomer Service Center at 1-800-782-7892 for information regarding internationalshipments, including:

– Service options

– Time in transit

– Guarantee details

– Billing options

– Service notes

– Commodity classifications (call for details)

– Prohibited articles

– Points served

– UPS locations

– Export documentation

When a zone is with a box, an Extended Area Surcharge may apply to certain destinations in that country. Extended Area destinations are subject to change. For the most current information, refer to ups.com or call 1-800-782-7892.

†For shipments originating in Dade or Broward Counties, Florida:

– Use zone 80 for shipments to Mexico.

– Use zone 900 for shipments to SouthAmerica and the Caribbean.

highlighted

Burkina Faso 908

Burundi 908

Cambodia

Cameroon 908

CanadaFor service to Canada, see pages 70-75.

Canary Islands (Spain)

Cape Verde Island 908

Cayman Islands 902†

Central African Republic 908

Chad 908

Channel Islands 903 607 603

Chile †

China, People’s Republic of

Colombia †Overnight service is available to the greater Bogotá area from Miami.

Congo, Democratic Republic of 908

Congo, Republic of 908

Cook Islands 907

Costa Rica 906† 610 609

Côte d’Ivoire (Ivory Coast) 908

Croatia

Curaçao (Netherlands Antilles) 902†

Cyprus 905

Czech Republic

Denmark

Djibouti 908

Dominica 902†

Dominican Republic †

Ecuador †

Egypt 905

El Salvador 906† 610 609

England (United Kingdom)Overnight service is available to the greater London area from major U.S. cities.

601605901901

609610906

602606902

603607903903

609610907

907

609610906

604608904

609610906

903

907

Albania 907

Algeria 907

American Samoa 907

Andorra 907 607 603

Angola 908

Anguilla 902†

Antigua and Barbuda 902†

Argentina †Overnight service is available to the greater Buenos Aires area from major U.S. cities.

Armenia

Aruba 902†

AustraliaOvernight service is available to the greater Sydney area from Los Angeles.

Austria

Azerbaijan 907

Azores (Portugal)

Bahamas †

Bahrain 905

Bangladesh

Barbados 902†

Belarus

Belgium 901 901 605 601Overnight service is available to the greater Brussels area from major U.S. cities.

Belize 906†

Benin 908

Bermuda 902†

Bolivia †

Bonaire (Netherlands Antilles) 902†

Bosnia 907

Botswana 908

Brazil †Overnight service is available to the greater São Paulo area from major U.S. cities.

British Virgin Islands 902†

Brunei

Bulgaria 907

905

609610906

906

907

905

902

903

603607903903

604608904

907

609610906

Worldwide Zone ChartInternational Export Shipments

ExportDestination ZonesDestination Zones

Express Express ExpeditedPlus

WEST EAST

Express Express ExpeditedPlus

WEST EAST

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Process. D

etermine the Zone

International Export Shipments

57

Equatorial Guinea 908

Eritrea 908

Estonia 907

Ethiopia 908

Faeroe Islands (Denmark)

Fiji 907

Finland

FranceOvernight service is available to the greater Paris area from major U.S. cities.

French Guiana 906†

French Polynesia 907

Gabon 908

Gambia 908

Georgia

GermanyOvernight service is available to the greater Frankfurt area from major U.S. cities.

Ghana 908

Gibraltar 907

Greece

Greenland (Denmark)

Grenada 902†

Guadeloupe 902†

Guam 904

Guatemala †

Guinea 908

Guinea-Bissau 908

Guyana †

Haiti †

Holland (Netherlands)Overnight service is available to the greater Amsterdam area from major U.S. cities.

Honduras †

Hong Kong 901 606 602Overnight service is available to the greater Hong Kong area from major U.S. cities.

Hungary

Iceland 903

India 604608905

609610907

609610906

601605901901

902

906

609610906

903

903

601605901901

907

601605901901

603607903

903

Indonesia

Ireland, Republic of 901 901 605 601

Israel 905

ItalyOvernight service is available to the greater Milan and Romeareas from major U.S. cities.

Ivory Coast (Côte d’Ivoire) 908

Jamaica †

JapanOvernight service is availableto the greater Tokyo area from most of the United States.

Jordan 905

Kazakhstan

Kenya 908

Kiribati 907

Korea, South 904 608 604

Kosrae (Micronesia, 907Federated States of)

Kuwait 905

Kyrgyzstan 907

Laos 907

Latvia 907

Lebanon 905

Lesotho 908

Liberia 908

Liechtenstein 903 607 603

Lithuania 907

Luxembourg 901 901 605 601

Macau 901 606 602

Macedonia 907

Madagascar 908

Madeira (Portugal)

Malawi 908

Malaysia

Maldives 907

Mali 908

Malta 907

Marshall Islands 907

Martinique 902†

604608904

903

907

602606901

902

601605901901

604608904

Worldwide Zone ChartInternational Export Shipments

ExportDestination ZonesDestination Zones

Express Express ExpeditedPlus

WEST EAST

Express Express ExpeditedPlus

WEST EAST

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Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

58

Mauritania 908

Mauritius 908

Mexico †Overnight service is available to Guadalajara, Monterrey, and the greater Mexico City area from most of the United States.

Micronesia, Federated 907States of

Moldova

Monaco 901 605 601

Mongolia 904

Montserrat 902†

Morocco 907

Mozambique 908

Namibia 908

Nepal

Netherlands (Holland)Overnight service is available to the greater Amsterdam area from major U.S. cities.

Netherlands Antilles 902†

New Caledonia 907

New Zealand

Nicaragua 906† 610 609

Niger 908

Nigeria 908

Norfolk Island 907

Northern Ireland(United Kingdom)

Northern Mariana Islands

Norway

Oman 905

Pakistan

Palau 907

Panama †Overnight service is available to the greater Panama City area from most of the United States.

Papua New Guinea 907

Paraguay †

Peru † 609610906

906

609610906

905

603607903

907

601605901

904

601605901901

905

907

747484

Philippines

Poland

Ponape (Micronesia, 907Federated States of)

Portugal

Puerto RicoSee the UPS domestic ratesbeginning on page 26.

Qatar 905

Réunion 908

Romania

Rota (Northern Mariana Islands)

Russia

Rwanda 908

Saba 902†(Netherlands Antilles)

Saipan (Northern 907Mariana Islands)

San Marino 901 605 601

Saudi Arabia 905

Scotland (United Kingdom)

Senegal 908

Seychelles 908

Sierra Leone 908

SingaporeOvernight service is available to the greater Singapore area from major U.S. cities.

Slovakia

Slovenia 907

Solomon Islands 907

South Africa 908

SpainOvernight service is available to the greater Madrid area from major U.S. cities.

Sri Lanka

St. Barthélemy 902†(Guadeloupe)

St. Christopher 902†(St. Kitts and Nevis)

905

603607903903

609610907

602606901

601605901

907

907

907

603607903903

609610907

604608904

Worldwide Zone ChartInternational Export Shipments

ExportDestination ZonesDestination Zones

Express Express ExpeditedPlus

WEST EAST

Express Express ExpeditedPlus

WEST EAST

International Export ShipmentsVisit ups.com® or contact the InternationalCustomer Service Center at 1-800-782-7892 for information regarding internationalshipments, including:

– Service options

– Time in transit

– Guarantee details

– Billing options

– Service notes

– Commodity classifications (call for details)

– Prohibited articles

– Points served

– UPS locations

– Export documentation

When a zone is with a box, an Extended Area Surcharge may apply to certain destinations in that country. Extended Area destinations are subject to change. For the most current information, refer to ups.com or call 1-800-782-7892.

†For shipments originating in Dade or Broward Counties, Florida:

– Use zone 80 for shipments to Mexico.

– Use zone 900 for shipments to SouthAmerica and the Caribbean.

highlighted

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etermine the Zone

International Export Shipments

59

St. Croix 902†(U.S. Virgin Islands)

St. Eustatius 902†(Netherlands Antilles)

St. John 902†(U.S. Virgin Islands)

St. Kitts and Nevis 902†

St. Lucia 902†

St. Maarten 902†(Netherlands Antilles)

St. Martin (Guadeloupe) 902†

St. Thomas 902†(U.S. Virgin Islands)

St. Vincent 902†and the Grenadines

Suriname 906†

Swaziland 908

Sweden

Switzerland 903 903 607 603Overnight service is available to the greater Geneva and Zurich areas from major U.S. cities.

Syria 905

Tahiti (French Polynesia) 907

Taiwan

Tajikistan

Tanzania 908

Thailand

Tinian (Northern

Mariana Islands)

Togo 908

Tonga 907

Tortola 902†(British Virgin Islands)

Trinidad and Tobago †

Truk (Micronesia, 907Federated States of)

Tunisia 907

Turkey

Turkmenistan 907

Turks and Caicos Islands 902†

603607905

902

907

604608904

907

602606901

603607903903

Tuvalu 907

Uganda 908

Ukraine

Union Island (St. Vincent 902†and the Grenadines)

United Arab Emirates 905

United KingdomOvernight service is available to the greater London area from major U.S. cities.

Uruguay †

U.S. Virgin Islands 902†

Uzbekistan 907

Vanuatu 907

Venezuela †Overnight service is available to the greater Caracas area from most of the United States.

Vietnam

Virgin Gorda 902†(British Virgin Islands)

Wales (United Kingdom)

Wallis 907and Futuna Islands

Western Samoa 907

Yap (Micronesia, 907Federated States of)

Yemen 905

Yugoslavia 907

Zaïre (Congo, 908Democratic Republic of)

Zambia 908

Zimbabwe 908

601605901

904

609610906

906

601605901901

907

Worldwide Zone ChartInternational Export Shipments

ExportDestination ZonesDestination Zones

Express Express ExpeditedPlus

WEST EAST

Express Express ExpeditedPlus

WEST EAST

For instructions on determining your rate, see page 24.

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60

UPS SonicAir®

Same-Day Service

Export

UPS SonicAir offers guaranteed delivery to addresses in 180 countries across the world, typically within 24 hours, including customs clearance. That’s fast.Moreover, there are few limitations: ship at any hour of the day, on any day of the year, including holidays. That’s flexibility.

Call 1-800-692-0898 for rate information. Rates vary by origin and destination city pair.

Service Highlights– Fast Pickup: Usually within

60 minutes of order placement.

– Guarantee: Specific delivery times are guaranteed at order placement.

– Ease: For most shipments, simply useyour UPS account number and signthe shipping document provided by the driver at the time of pickup.Call 1-800-692-0898 for additionalinternational document requirements.

– Few Size and Weight Limitations:Aircraft can be chartered if necessaryto accommodate needs. Certain restric-tions may apply. Call 1-800-692-0898for more information.

– Worldwide: Send from any U.S.address to 180 countries and terri-tories worldwide. Domestic servicesalso available. See page 25 for details.

– Proactive: The shipper will be notifiedof changes in the delivery schedule.

– Verification: We automatically contactthe shipper to confirm the time ofdelivery and provide the name of the person who signed for it, at noadditional charge.

– Tracking: Information available 24 hours a day, 365 days a year by calling 1-800-692-0898.

– Reports: Detailed performancereports for shipments upon request at no additional charge.

Same Day. Any Time. Across the World.

Visit sonicair.ups.com or call 1-800-692-0898 for guarantee details,service availability, delivery timecommitments, or to request a pickup.

Note: International Dangerous Goods are not accepted in UPS SonicAir® service.

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ateU

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®SonicA

ir®

– Export

61

Available Options– Door-to-Door: We pick up from

your door and deliver to the finaldestination.

– Hold for Pickup: We pick up fromyour door, deliver to the destinationairport, and hold for pickup by therecipient.

– Hand-Carry Service: A dedicated UPS SonicAir® courier will carry your shipment from your door, on board the flight, and to your final destination.

– Aircraft Charter: We can arrange for a chartered aircraft to transportyour shipment.

Notes– Depending on the time of day

and transit time desired, additionalservices and charges may apply and will be quoted when completingyour request.

– For U.S. pickup, a $2.25 fee will be assessed for each additional mileor fraction thereof beyond a 15-mileradius from destination airport.

– For international delivery, an additionaldestination mileage charge occursafter the first 10 miles from non-U.S.airports and varies by country. Forinformation, call 1-800-692-0898.

– See page 111 for UPS SonicAiradditional charges.

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62

*There is no limit on the weight or number of pagesyou can enclose in a UPS Worldwide Express PlusSM

or UPS Worldwide Express Letter.

– These UPS Worldwide Express Plus and UPSWorldwide Express rates also apply for documentshipments from UPS Drop Boxes.

– Dimensional weight may apply. See page 20 for details.

– Free UPS packaging is available. See pages 12 and 13.

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

ExportZones

Letter*

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

UPS Worldwide ExpressSM

For urgent international shipments,guaranteed door-to-door, customs-cleared delivery to more than 200countries and territories.

Delivery is guaranteed by 10:30 a.m.the second business day for shipmentsto major business centers, includingmore than 1,000 cities across Europe,and by end of day to most otherdestinations.

When you call for an early pickup,overnight delivery of Letters anddocuments is guaranteed by the end of the next business day from majormetropolitan areas to the world’s most important business centers in Europe, Asia, Central and SouthAmerica, and Mexico.

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:30 a.m. tomore than 580 cities in 15 countries.Time in transit is typically two busi-ness days, but delivery is guaranteedby 8:30 a.m. on the next business dayto major metropolitan areas in Canada.

Add $40 to the appropriate WorldwideExpress rate for each WorldwideExpress Plus shipment.

Rates include pickup and door-to-doordelivery with routine in-house customsclearance by UPS CustomhouseBrokerage or its designee (excludingUPS Supply Chain Solutions, Inc.).

See page 70 for service to Canada.

An Extended Area Surcharge of $20 per shipment or $.20 per pound,whichever is greater, applies toshipments to certain internationaldestinations. A listing of applicabledestinations is available at ups.com®

or by calling 1-800-782-7892.

80 84 900 901 902 903 904 905 906 907 908

$24.00 $24.00 $23.50 $30.00 $30.00 $34.00 $34.75 $35.00 $45.25 $70.25 $73.75

37.25 37.25 34.75 44.00 44.25 52.50 49.75 49.75 58.00 81.75 83.50

43.75 43.75 42.25 51.50 51.00 60.75 56.75 56.75 73.00 96.25 99.25

50.25 50.25 48.50 60.50 59.25 69.00 65.00 65.00 88.00 110.75 115.00

56.75 56.75 56.00 68.75 66.25 77.00 73.00 73.00 102.75 125.25 130.50

63.25 63.25 63.00 76.50 72.75 84.75 81.00 81.00 117.50 139.75 146.00

69.25 69.25 69.25 83.50 78.75 92.25 89.00 89.00 132.75 154.25 161.50

75.25 75.25 75.25 88.50 84.50 99.25 97.00 97.00 147.75 168.25 176.25

81.00 81.00 81.25 93.25 89.75 105.25 105.00 105.00 161.50 182.25 190.25

86.25 86.25 86.50 97.75 95.00 111.25 112.50 112.50 175.25 195.25 203.25

91.25 91.25 91.00 102.25 100.00 116.75 120.00 120.00 188.50 208.00 216.00

95.75 95.75 95.50 106.75 105.00 122.00 127.50 127.50 201.50 220.75 228.25

100.00 100.00 100.25 111.00 110.00 127.25 134.50 134.50 214.00 233.50 240.25

103.50 103.50 104.50 115.25 115.00 132.50 141.50 141.50 226.25 246.25 252.25

106.75 106.75 109.00 119.50 120.00 137.50 148.50 148.50 238.50 259.00 264.25

109.75 109.75 113.25 123.75 125.00 142.50 155.50 155.50 250.50 271.75 276.25

112.75 112.75 118.50 128.25 130.25 147.75 162.00 162.00 262.50 285.00 288.75

115.75 115.75 122.75 132.75 135.50 153.00 168.25 168.25 273.50 298.25 301.25

118.50 118.50 126.75 137.25 140.50 158.25 174.25 174.25 283.50 311.50 313.75

120.75 120.75 130.75 141.50 145.50 163.50 180.25 180.25 293.00 324.50 326.00

123.00 123.00 135.00 145.75 150.50 168.25 186.25 186.25 302.50 337.50 338.25

125.25 125.25 139.00 150.00 155.50 173.00 192.25 192.25 312.00 350.00 350.25

127.50 127.50 143.25 154.25 160.50 177.75 198.25 198.25 321.50 362.00 362.25

129.75 129.75 147.25 158.50 165.50 182.50 204.25 204.25 331.00 374.00 374.25

132.00 132.00 151.50 162.50 170.25 187.00 210.25 210.25 340.50 386.00 386.25

134.75 134.75 155.50 166.50 175.00 191.50 216.25 216.25 350.00 398.00 398.25

137.25 137.25 159.75 170.50 179.75 196.00 222.25 222.25 359.00 409.50 409.75

139.75 139.75 163.75 174.50 184.50 200.50 228.00 228.00 368.00 421.00 421.25

142.25 142.25 167.75 178.50 189.50 205.00 233.75 233.75 377.00 432.00 432.50

144.75 144.75 172.00 182.50 194.50 209.50 239.50 239.50 385.25 442.50 443.75

147.25 147.25 176.00 186.50 199.50 214.00 245.25 245.25 393.50 453.00 455.00

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63

Process. D

etermine the R

ateU

PS W

orldwide Express

SM– Export

– The rates shown are for shipments originating in the United States.

– To determine your destination zone, see page 54.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 83.

– See pages 102 to 137 for additional services and charges, service restrictions, and generalinformation.

– A Heavy Package sticker is required for any pack-age weighing more than 70 pounds. See page 10for more information.

– A package weighing over 150 pounds will beaccepted for transportation only through UPS®

SonicAir®. See page 60.

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

ExportZones

31 Lbs.

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

52

54

56

58

60

62

64

66

68

70

72

74

76

78

80

80 84 900 901 902 903 904 905 906 907 908

$149.75 $149.75 $180.25 $190.25 $204.50 $218.75 $251.00 $251.00 $401.75 $463.25 $466.25

152.25 152.25 184.50 194.00 209.50 223.50 256.75 256.75 410.00 473.50 477.50

154.75 154.75 188.50 197.75 214.50 228.25 262.50 262.50 418.00 483.75 488.75

157.25 157.25 192.75 201.50 219.50 233.00 268.25 268.25 426.00 494.00 500.00

159.75 159.75 196.75 205.25 224.50 237.50 274.00 274.00 434.00 504.25 511.25

162.00 162.00 200.75 209.25 229.50 242.00 279.75 279.75 442.00 514.25 522.50

164.25 164.25 205.00 213.25 234.50 246.50 285.50 285.50 450.00 524.25 533.75

166.50 166.50 209.00 217.25 239.50 251.00 291.25 291.25 458.00 533.75 545.00

168.75 168.75 213.25 221.25 244.50 255.50 297.00 297.00 466.00 543.25 556.25

171.00 171.00 217.25 225.25 249.25 260.00 302.75 302.75 474.00 552.75 567.50

173.25 173.25 221.50 229.00 254.00 264.75 308.50 308.50 482.00 561.75 578.75

175.50 175.50 225.50 232.75 258.75 269.50 314.25 314.25 490.00 570.75 590.00

177.75 177.75 230.00 236.50 263.75 274.25 320.00 320.00 498.00 579.75 601.25

180.00 180.00 234.50 240.25 268.75 279.00 325.75 325.75 506.00 588.75 612.25

182.50 182.50 239.25 244.00 273.75 283.75 331.50 331.50 514.00 597.75 623.25

185.00 185.00 244.00 248.00 278.75 288.25 337.25 337.25 522.00 606.25 634.25

187.50 187.50 249.00 252.00 283.75 292.75 343.00 343.00 530.00 614.75 645.25

190.00 190.00 254.00 256.00 288.75 297.25 348.75 348.75 538.00 623.25 656.25

192.50 192.50 258.75 260.00 293.75 301.75 354.50 354.50 546.00 631.75 667.25

195.00 195.00 263.50 264.00 298.75 306.25 360.25 360.25 554.00 640.25 678.25

199.25 199.25 273.00 272.50 308.00 316.25 372.25 372.25 570.00 658.00 698.75

203.50 203.50 282.25 281.00 317.25 326.25 384.25 384.25 586.00 675.75 719.25

207.75 207.75 291.50 289.50 326.50 336.25 396.25 396.25 601.50 693.50 739.75

212.00 212.00 300.75 298.00 335.50 346.25 408.25 408.25 617.00 711.25 760.25

216.25 216.25 310.00 306.50 344.50 356.25 420.25 420.25 632.50 729.00 780.75

220.50 220.50 319.25 315.00 353.50 366.00 432.25 432.25 648.00 746.75 801.25

224.50 224.50 328.50 323.50 362.50 375.75 444.25 444.25 663.50 764.50 821.75

228.50 228.50 337.75 332.00 371.50 385.50 456.25 456.25 679.00 782.25 842.25

232.50 232.50 347.00 340.50 380.50 395.25 468.25 468.25 694.50 799.75 862.75

236.50 236.50 356.25 349.00 389.50 405.00 480.25 480.25 710.00 817.25 883.25

240.50 240.50 365.75 357.50 398.00 414.75 492.00 492.00 725.00 834.75 905.25

244.00 244.00 375.00 366.00 406.50 424.50 503.75 503.75 740.00 852.25 927.25

247.25 247.25 384.00 374.50 415.00 434.25 515.75 515.75 754.00 869.75 948.75

250.50 250.50 393.50 383.00 423.50 444.00 527.75 527.75 767.00 887.25 970.25

253.75 253.75 402.75 391.50 432.00 453.75 539.75 539.75 780.00 904.75 991.75

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64

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

– The rates shown are for shipments originating in the United States.

– Dimensional weight may apply. See page 20 for details.

– To determine your destination zone, see page 54.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 83.

– See pages 102 to 137 for additional services and charges, service restrictions, and generalinformation.

– A Heavy Package sticker is required for any pack-age weighing more than 70 pounds. See page 10for more information.

– A package weighing over 150 pounds will beaccepted for transportation only through UPS®

SonicAir®. See page 60.

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

ExportUPS Worldwide ExpressSM

For urgent international shipments,guaranteed door-to-door, customs-cleared delivery to more than 200countries and territories.

Delivery is guaranteed by 10:30 a.m.the second business day for shipmentsto major business centers, includingmore than 1,000 cities across Europe,and by end of day to most otherdestinations.

When you call for an early pickup,overnight delivery of Letters anddocuments is guaranteed by the end of the next business day from majormetropolitan areas to the world’s most important business centers in Europe, Asia, Central and SouthAmerica, and Mexico.

UPS Worldwide Express PlusSM

Guaranteed delivery by 8:30 a.m. tomore than 580 cities in 15 countries.Time in transit is typically two busi-ness days, but delivery is guaranteedby 8:30 a.m. on the next business dayto major metropolitan areas in Canada.

Add $40 to the appropriate WorldwideExpress rate for each WorldwideExpress Plus shipment.

Rates include pickup and door-to-doordelivery with routine in-house customsclearance by UPS CustomhouseBrokerage or its designee (excludingUPS Supply Chain Solutions, Inc.).

See page 70 for service to Canada.

An Extended Area Surcharge of $20 per shipment or $.20 per pound,whichever is greater, applies toshipments to certain internationaldestinations. A listing of applicabledestinations is available at ups.com®

or by calling 1-800-782-7892.

Zones

82 Lbs.

84

86

88

90

92

94

96

98

100

105

110

115

120

125

130

135

140

145

150Multiple-Package Shipments of More Than 150 Lbs.

Price perPound

MinimumRate

80 84 900 901 902 903 904 905 906 907 908

$256.75 $256.75 $412.00 $400.00 $440.50 $463.50 $551.75 $551.75 $793.00 $922.25 $1,012.75

259.75 259.75 421.75 408.50 449.00 473.25 563.75 563.75 805.50 939.75 1,033.75

262.75 262.75 430.50 417.00 457.50 483.00 575.75 575.75 818.00 957.25 1,054.75

265.75 265.75 439.75 425.50 466.00 492.75 587.75 587.75 830.50 974.75 1,075.75

268.75 268.75 449.00 434.00 474.50 502.50 599.75 599.75 843.00 992.25 1,096.75

271.75 271.75 458.25 442.25 483.00 512.25 611.75 611.75 855.00 1,009.75 1,117.75

274.75 274.75 467.50 450.50 491.50 522.00 623.50 623.50 867.00 1,027.25 1,138.75

278.00 278.00 476.75 458.75 500.00 531.75 635.25 635.25 878.50 1,044.75 1,159.75

281.25 281.25 486.25 467.00 508.50 541.50 647.00 647.00 890.00 1,062.25 1,180.75

284.50 284.50 495.25 475.25 517.00 551.00 658.75 658.75 901.50 1,079.75 1,201.75

298.50 298.50 520.50 498.75 542.00 577.50 690.75 690.75 932.50 1,133.75 1,261.75

312.50 312.50 545.25 522.25 567.00 604.00 722.75 722.75 963.50 1,187.75 1,321.75

326.50 326.50 570.00 545.75 592.00 630.50 754.75 754.75 994.50 1,241.75 1,381.75

340.50 340.50 594.75 569.25 617.00 657.00 786.75 786.75 1,025.50 1,295.75 1,441.75

354.50 354.50 619.50 592.75 642.00 683.50 818.75 818.75 1,056.50 1,349.75 1,501.75

368.50 368.50 643.25 615.75 667.00 709.50 850.75 850.75 1,087.50 1,403.75 1,561.75

382.50 382.50 667.00 638.75 692.00 735.50 882.75 882.75 1,118.50 1,457.75 1,621.75

396.50 396.50 690.50 661.75 717.00 761.50 914.75 914.75 1,149.50 1,511.75 1,681.75

410.50 410.50 714.25 684.75 742.00 787.50 946.75 946.75 1,180.50 1,565.75 1,741.75

424.50 424.50 738.00 707.75 767.00 813.50 978.75 978.75 1,211.50 1,619.75 1,801.75

2.83 2.83 4.92 4.72 5.11 5.42 6.53 6.53 8.08 10.80 12.01

424.50 424.50 738.00 707.75 767.00 813.50 978.75 978.75 1,211.50 1,619.75 1,801.75

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65

Process. D

etermine the R

ateU

PS W

orldwide Express

SM– Export

Use the handy UPS 10 Kg Box or UPS 25 Kg Box for yourlarger UPS Worldwide Express PlusSM and UPS WorldwideExpress shipments. Flat rates apply, with a maximumweight of 10 kg (22 lbs.) and 25 kg (55 lbs.), based onExpress Plus and Express destination zones. Any shipmentsexceeding the maximum weights will be charged theregular Express rate for that weight shipment.

UPS Worldwide ExpressSM

UPS 10 Kg Box® And UPS 25 Kg Box®

Export

Zones10 Kg Box

25 Kg Box

80 84 900 901 902 903 904 905 906 907 908

$86.75 $86.75 $135.00 $139.00 $150.00 $154.50 $154.50 $185.00 $191.00 $191.00 $191.00

153.50 153.50 232.00 194.00 226.50 226.50 226.50 329.50 330.50 374.00 374.00

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66

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

– Dimensional weight may apply. See page 20 for details.

– Free UPS packaging is available. See pages 12 and 13.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Three To Five Days

ExportZones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

UPS Worldwide ExpeditedSM

For shipments that do not requireovernight or express service, we offer a guaranteed alternative that’s fasterthan traditional air freight. Door-to-door, customs-cleared delivery to more than 56 destination countries.

– To Mexico, typically within threebusiness days.

– To major destinations in Europe, Asia, and Central and SouthAmerica, typically within four or five business days.

Rates include pickup and door-to-doordelivery with routine in-house customsclearance by UPS CustomhouseBrokerage or its designee (excludingUPS Supply Chain Solutions, Inc.).

See page 70 for service to Canada.

An Extended Area Surcharge of $20per shipment or $.20 per pound,whichever is greater, applies toshipments to certain internationaldestinations. A listing of applicabledestinations is available at ups.com®

or by calling 1-800-782-7892.

74 601 602 603 604 605 606 607 608 609 610

$36.00 $41.00 $41.00 $48.00 $48.00 $41.25 $41.00 $49.50 $47.25 $51.25 $51.50

42.25 49.00 49.25 54.50 55.50 49.25 49.00 57.00 55.00 65.50 66.00

48.50 56.75 57.25 62.50 63.00 57.25 57.00 64.50 62.50 79.75 80.50

54.50 64.50 64.75 70.25 70.50 65.00 64.75 72.00 70.00 94.00 94.25

60.50 72.00 72.25 77.75 78.00 72.50 72.25 79.50 77.25 108.25 108.00

66.50 78.50 79.00 85.25 85.50 79.50 78.75 86.50 84.75 122.25 121.75

72.00 83.50 84.25 92.75 93.00 84.75 84.25 93.00 92.25 135.25 135.50

77.00 88.50 88.75 99.75 100.50 89.25 88.75 99.50 99.75 147.25 147.50

81.75 93.00 93.25 106.25 108.00 93.75 93.00 105.50 107.25 158.25 158.50

86.50 97.25 97.50 111.75 115.50 98.25 97.25 111.50 114.50 168.25 169.50

91.25 101.50 101.75 117.00 122.75 102.75 101.25 117.00 121.50 178.75 180.00

96.00 105.75 106.00 122.25 130.00 107.00 105.25 122.00 128.50 188.75 190.00

100.50 110.00 110.25 127.50 137.00 111.25 109.25 126.50 135.25 198.75 199.50

105.00 114.25 114.50 132.50 144.00 115.50 113.25 131.00 142.00 208.75 209.00

109.25 118.50 118.75 137.50 151.00 119.75 117.25 135.50 148.75 218.75 218.50

112.50 122.75 123.00 142.50 157.00 124.00 121.75 140.00 155.00 228.75 228.00

115.50 127.00 127.25 147.50 163.00 128.25 126.25 144.50 161.25 238.75 237.25

118.00 131.25 131.50 152.50 168.50 132.50 130.75 149.00 167.50 248.75 246.50

120.00 135.50 135.75 157.00 174.00 136.75 135.25 153.50 173.75 258.75 255.75

121.75 139.50 140.00 161.25 179.50 141.00 139.75 158.00 179.75 268.75 265.00

123.50 143.50 144.00 165.25 184.75 145.00 144.25 162.50 185.25 277.75 274.00

125.25 147.25 147.75 169.25 190.00 149.00 148.50 167.00 190.50 286.75 283.00

127.00 151.00 151.50 173.25 195.25 152.75 152.50 171.50 195.75 295.25 291.50

128.75 154.75 155.25 177.25 200.50 156.50 156.25 175.75 200.75 303.75 300.00

130.50 158.50 159.00 181.25 205.75 160.25 160.00 180.00 205.75 312.25 308.50

132.25 162.00 162.50 185.25 211.00 163.75 163.50 184.00 210.75 320.25 316.50

134.00 165.50 166.00 189.00 216.25 167.25 166.75 187.75 215.75 328.25 324.50

135.75 169.00 169.50 192.75 221.25 170.75 170.00 191.50 220.75 335.25 332.00

137.50 172.50 173.00 196.50 226.25 174.25 173.25 195.25 225.25 342.25 339.50

139.25 176.00 176.50 200.25 231.25 177.75 176.50 199.00 229.75 349.25 347.00

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67

Process. D

etermine the R

ateU

PS W

orldwide Expedited

SM– Export

– The rates shown are for shipments originating in the United States.

– To determine your destination zone, see page 54.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 83.

– See pages 102 to 137 for additional services and charges, service restrictions, and generalinformation.

– A Heavy Package sticker is required for any pack-age weighing more than 70 pounds. See page 10for more information.

– A package weighing over 150 pounds will beaccepted for transportation only through UPS®

SonicAir®. See page 60.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Three To Five Days

ExportZones

31 Lbs.

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

52

54

56

58

60

62

64

66

68

70

74 601 602 603 604 605 606 607 608 609 610

$141.00 $179.25 $180.00 $204.00 $235.75 $181.00 $179.75 $202.75 $234.25 $355.75 $354.00

142.75 182.50 183.50 207.50 240.25 184.25 183.00 206.50 238.75 362.25 361.00

144.50 185.50 186.75 211.00 244.50 187.50 186.25 210.25 243.25 368.75 368.00

146.25 188.50 190.00 214.50 248.50 190.75 189.50 214.00 247.50 375.25 375.00

148.00 191.50 193.25 218.00 252.50 194.00 192.75 217.75 251.50 381.75 382.00

149.75 194.50 196.50 221.50 256.50 197.25 196.00 221.50 255.50 388.25 389.00

151.50 197.50 199.75 225.00 260.50 200.50 199.25 225.25 259.25 394.75 396.00

153.25 200.50 203.00 228.50 264.50 203.75 202.50 229.00 263.00 401.25 403.00

155.00 203.50 206.00 232.00 268.50 207.00 205.75 232.75 266.75 407.75 410.00

156.75 206.50 209.00 235.50 272.50 210.25 209.00 236.50 270.25 414.25 417.00

158.50 209.25 212.00 239.00 276.25 213.25 212.00 240.25 273.75 420.75 424.00

160.25 212.00 215.00 242.50 280.00 216.25 215.00 244.00 277.00 427.25 431.00

162.00 214.50 218.00 246.00 283.75 219.25 218.00 247.75 280.25 433.75 438.00

163.75 217.00 221.00 249.50 287.50 222.25 221.00 251.50 283.50 440.25 445.00

165.50 219.50 224.00 253.00 291.25 225.25 224.00 255.25 286.75 446.75 452.00

167.00 221.75 227.00 256.50 295.00 228.25 227.00 259.00 290.00 453.25 459.00

168.50 224.00 230.00 260.00 298.75 231.25 230.00 262.50 293.25 459.75 466.00

170.00 226.25 233.00 263.50 302.25 234.25 233.00 266.00 296.50 466.25 473.00

171.50 228.50 236.00 267.00 305.75 237.25 236.00 269.50 299.75 472.75 480.00

173.00 230.75 239.00 270.50 309.25 240.25 239.00 273.00 303.00 479.25 487.00

176.00 234.50 244.50 274.25 315.75 245.75 244.50 280.00 309.00 487.75 496.00

179.00 238.25 250.00 278.00 322.25 251.25 250.00 287.00 315.00 496.25 505.00

181.75 242.00 255.50 281.50 328.75 256.75 255.25 293.50 321.00 504.75 513.50

184.50 245.75 261.00 285.00 335.25 262.25 260.50 300.00 327.00 513.25 522.00

187.25 249.50 266.50 288.50 341.75 267.75 265.75 306.50 333.00 521.75 530.50

190.00 253.00 272.00 291.50 348.25 273.00 271.00 312.50 339.00 530.25 538.50

192.75 256.50 277.50 294.50 354.75 278.25 276.25 318.50 345.00 538.75 546.50

195.50 260.00 283.00 297.50 361.25 283.50 281.50 324.50 351.00 546.75 553.50

198.25 263.50 288.50 300.50 367.75 288.75 286.75 330.50 357.00 554.75 560.50

201.00 267.00 294.00 303.50 374.25 294.00 292.00 336.50 363.00 562.75 567.50

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68

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

– Dimensional weight may apply. See page 20 for details.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Three To Five Days

ExportZones

72 Lbs.

74

76

78

80

82

84

86

88

90

92

94

96

98

100

105

110

115

120

125

130

135

140

145

150

UPS Worldwide ExpeditedSM

For shipments that do not requireovernight or express service, we offer a guaranteed alternative that’s fasterthan traditional air freight. Door-to-door, customs-cleared delivery to more than 56 destination countries.

– To Mexico, typically within threebusiness days.

– To major destinations in Europe, Asia, and Central and SouthAmerica, typically within four or five business days.

Rates include pickup and door-to-doordelivery with routine in-house customsclearance by UPS CustomhouseBrokerage or its designee (excludingUPS Supply Chain Solutions, Inc.).

See page 70 for service to Canada.

An Extended Area Surcharge of $20per shipment or $.20 per pound,whichever is greater, applies toshipments to certain internationaldestinations. A listing of applicabledestinations is available at ups.com®

or by calling 1-800-782-7892.

74 601 602 603 604 605 606 607 608 609 610

$203.75 $269.75 $299.50 $306.25 $380.75 $299.25 $297.25 $340.50 $369.00 $568.75 $571.50

206.50 272.50 305.00 308.75 387.25 304.50 302.50 344.50 375.00 573.75 575.50

209.25 274.75 310.50 311.00 393.75 309.75 307.50 348.25 381.00 577.75 579.50

212.00 277.00 316.00 313.25 400.25 315.00 312.00 351.75 387.00 581.75 583.50

214.75 279.25 321.50 315.50 406.75 320.25 316.00 355.25 393.00 585.75 587.50

217.50 281.50 326.75 317.75 413.25 325.50 319.50 358.50 399.00 589.75 591.50

220.25 283.75 332.00 320.00 419.75 330.75 323.00 361.75 405.00 593.75 595.50

223.00 286.00 337.00 322.00 426.25 336.00 326.00 364.75 411.00 597.75 599.50

225.75 288.25 342.00 324.00 432.75 341.25 329.00 367.75 417.00 601.75 603.50

228.50 290.50 347.00 326.00 439.25 346.50 332.00 370.75 423.00 605.75 607.50

231.25 292.75 352.00 328.00 445.50 351.75 335.00 373.75 429.00 609.50 611.50

234.00 295.00 357.00 330.00 451.75 357.00 338.00 376.75 435.00 613.25 615.50

236.75 297.00 362.00 332.00 458.00 362.25 341.00 379.75 441.00 617.00 619.50

239.50 299.00 367.00 334.00 464.25 367.50 344.00 382.75 447.00 620.75 623.50

242.00 301.00 372.00 336.00 470.50 372.75 347.00 385.75 453.00 624.50 627.50

252.50 308.50 384.50 345.00 485.50 382.25 356.50 396.25 467.00 640.50 647.50

263.00 316.00 397.00 354.00 500.50 391.75 366.00 406.75 481.00 656.50 667.50

273.50 323.50 409.50 363.00 515.50 401.25 375.50 417.25 495.00 672.50 687.50

284.00 331.00 422.00 372.00 530.50 410.75 385.00 427.75 509.00 688.50 707.50

294.50 338.50 434.50 381.00 545.50 420.25 394.50 438.25 523.00 704.50 727.50

305.00 345.50 447.00 389.00 560.50 429.75 404.00 448.75 537.00 720.50 747.50

315.50 352.50 459.50 397.00 575.50 439.25 413.50 459.25 551.00 736.50 767.50

326.00 359.50 472.00 405.00 590.50 448.75 423.00 469.75 565.00 752.50 787.50

336.50 366.50 484.50 413.00 605.50 458.25 432.50 480.25 579.00 768.50 807.50

347.00 373.50 497.00 421.00 620.50 467.75 442.00 490.75 593.00 784.50 827.50

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69

Process. D

etermine the R

ateU

PS W

orldwide Expedited

SM– Export

– The rates shown are for shipments originating in the United States.

– To determine your destination zone, see page 54.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 83.

– See pages 102 to 137 for additional services and charges, service restrictions, and generalinformation.

– A Heavy Package sticker is required for any pack-age weighing more than 70 pounds. See page 10for more information.

– A package weighing over 150 pounds will beaccepted for transportation only through UPS®

SonicAir®. See page 60.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Three To Five Days

ExportZones

Multiple-Package Shipments of 151 to 174 Lbs.Price perPound

MinimumRate

Multiple-Package Shipments of 175 to 199 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipments of 200 to 299 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipments of 300 to 499 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipments of 500 Lbs. or More

Price perPound

MinimumRate

74 601 602 603 604 605 606 607 608 609 610

$2.31 $2.49 $3.31 $2.81 $4.14 $3.12 $2.95 $3.27 $3.95 $5.23 $5.52

347.00 373.50 497.00 421.00 620.50 467.75 442.00 490.75 593.00 784.50 827.50

2.15 2.25 3.10 2.59 3.94 2.89 2.69 2.99 3.62 4.94 5.18

401.94 433.26 575.94 488.94 720.36 542.88 513.30 568.98 687.30 910.02 960.48

2.06 2.18 2.91 2.40 3.83 2.72 2.68 2.88 3.51 4.90 5.14

427.85 447.75 616.90 515.41 784.06 575.11 535.31 595.01 720.38 983.06 1,030.82

2.00 2.16 2.91 2.30 3.83 2.72 2.68 2.88 3.47 4.90 5.13

615.94 651.82 870.09 717.60 1,145.17 813.28 801.32 861.12 1,049.49 1,465.10 1,536.86

2.00 2.16 2.91 2.30 3.83 2.72 2.68 2.88 3.47 4.90 5.13

998.00 1,077.84 1,452.09 1,147.70 1,911.17 1,357.28 1,337.32 1,437.12 1,731.53 2,445.10 2,559.87

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70

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

Determine the ZoneExport Shipments

To CanadaWhere is your package going in Canada? We’ve divided the country into numberedzones. Use the Canada Zone Chart starting on page 71 to determine the destinationzone for the international service option (except UPS® SonicAir®) you’ve chosen.

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, and UPS Worldwide ExpeditedSM

1. Use the first three characters of thedestination postal code, and refer to the Canada Zone Chart.

2. Locate the zone for the selected service option.

Example:For an Express Plus or Express shipmentfrom anywhere in the United States to Eastern Passage, Nova Scotia, B3G 1G9, Canada, the zone is .

For an Expedited shipment fromanywhere in the United States to the same address, the zone is .

Example:For an Express Plus or Express shipmentfrom anywhere in the United States to St. John’s, Newfoundland, A1E 4T9,Canada, the zone is 82.

For an Expedited shipment fromanywhere in the United States to the same address, the zone is 72.71

81

UPS Standard To Canada

1. Use the list of origin state abbrevia-tions on page 55 to locate your state.

2. Locate the zone by cross-referencingthe first three characters of the desti-nation postal code in the left columnwith the origin state in the top row of the Canada Zone Chart.

Example:For a Standard shipment from Chicago,Illinois, to Halifax, Nova Scotia, B3N 1V2,Canada, the zone is 55.

Note: UPS OnLine® WorldShip®, UPSInternet Shipping, UPS CampusShipTM, or aUPS OnLine® Compatible vendor shippingsystem will automatically determine the zone for you.

AL, AR, FL,GA, KS, LA,

MO, MS, NC,OK, SC, TN, VA

ND, NE,SD

CO, MT,WY

IA, MN,WI

AZ, CA,NV, UT

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

IL, IN,KY

MI,OH

ID, OR,WA

NM,TX

Destination Provinces and Territories

First three characters of the destination postal code

ExpeditedExpressPlus* andExpress

NewfoundlandA0A - A0Z 54 56 55 55 54 56 56 55 56 55

A1A - A1N 82 72 54 56 55 55 54 56 56 55 56 55

A1P - A9Z 54 56 55 55 54 56 56 55 56 55

Nova ScotiaB0A - B2T 54 56 55 55 54 56 56 55 56 55

B2V - B3B 82 72 54 56 55 55 54 56 56 55 56 55

B3C - B3G 54 56 55 55 54 56 56 55 56 55

B3H - B4B 82 72 54 56 55 55 54 56 56 55 56 55

7181

7181

7181

7181

UPS Standard To Canada by Origin State

When a zone is with a box, an Extended Area Surcharge may apply to certain destinations in that country.Extended Area destinations are subject to change. For the most current infor-mation, refer to ups.com® or call 1-800-782-7892.

highlighted

Page 73: SM8 Packaging Guidelines Step-by-Step(continued) – Engineered foam enclosures • Should be preformed for specific products for proper cushioning performance. • Materials may include

71

Process. D

etermine the Zone

Export Shipments to C

anada

AL, AR, FL,GA, KS, LA,

MO, MS, NC,OK, SC, TN, VA

ND, NE,SD

CO, MT,WY

IA, MN,WI

AZ, CA,NV, UT

*To determine whether Express Plusservice is available to your destinationpostal code, refer to ups.com®

or call 1-800-782-7892.

Canada Zone ChartExport Shipments

ExportCT, DC, DE,

MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

IL, IN,KY

MI,OH

ID, OR,WA

NM,TX

UPS Standard To Canada by Origin StateDestination Provinces and Territories

First three characters of the destination postal code

ExpressPlus* andExpress

Expedited

NewfoundlandA0A - A0Z 54 56 55 55 54 56 56 55 56 55

A1A - A1N 82 72 54 56 55 55 54 56 56 55 56 55

A1P - A9Z 54 56 55 55 54 56 56 55 56 55

Nova ScotiaB0A - B2T 54 56 55 55 54 56 56 55 56 55

B2V - B3B 82 72 54 56 55 55 54 56 56 55 56 55

B3C - B3G 54 56 55 55 54 56 56 55 56 55

B3H - B4B 82 72 54 56 55 55 54 56 56 55 56 55

B4C - B9Z 54 56 55 55 54 56 56 55 56 55

Prince Edward Island

C0A - C0Z 54 56 55 55 54 56 56 55 56 55

C1A - C1E 82 72 54 56 55 55 54 56 56 55 56 55

C1G - C9Z 54 56 55 55 54 56 56 55 56 55

New BrunswickE0A - E0Z 54 56 55 55 54 56 56 55 56 55

E1A - E1G 82 72 54 56 55 55 54 56 56 55 56 55

E1H - E2G 54 56 55 55 54 56 56 55 56 55

E2H - E2S 82 72 54 56 55 55 54 56 56 55 56 55

E2T - E2Z 54 56 55 55 54 56 56 55 56 55

E3A - E3E 82 72 54 56 55 55 54 56 56 55 56 55

E3G - E9Z 54 56 55 55 54 56 56 55 56 55

QuebecG0A 82 72 51 53 52 52 51 53 53 52 53 52

G0B - G0J 54 56 55 55 54 56 56 55 56 55

G0K - G0L 82 72 54 56 55 55 54 56 56 55 56 55

G0M - G0S 82 72 51 53 52 52 51 53 53 52 53 52

G0T - G0W 54 56 55 55 54 56 56 55 56 55

G0X - G0Z 82 72 51 53 52 52 51 53 53 52 53 52

G1A - G3A 81 71 51 53 52 52 51 53 53 52 53 52

G3B - G3K 82 72 51 53 52 52 51 53 53 52 53 52

G3L - G4P 82 72 54 56 55 55 54 56 56 55 56 55

G4R - G4S 54 56 55 55 54 56 56 55 56 55

G4T - G4V 82 72 54 56 55 55 54 56 56 55 56 55

G4W - G4Z 54 56 55 55 54 56 56 55 56 557181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

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72

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

Canada Zone ChartExport Shipments

ExportAL, AR, FL,GA, KS, LA,

MO, MS, NC,OK, SC, TN, VA

ND, NE,SD

CO, MT,WY

IA, MN,WI

AZ, CA,NV, UT

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

IL, IN,KY

MI,OH

ID, OR,WA

NM,TX

UPS Standard To Canada by Origin StateDestination Provinces and Territories

First three characters of the destination postal code

ExpressPlus* andExpress

Expedited

Quebec (cont.)G5A 82 72 51 53 52 52 51 53 53 52 53 52

G5B - G5T 54 56 55 55 54 56 56 55 56 55

G5V - G6A 82 72 51 53 52 52 51 53 53 52 53 52

G6B 51 53 52 52 51 53 53 52 53 52

G6C - G6J 82 72 51 53 52 52 51 53 53 52 53 52

G6K 81 71 51 53 52 52 51 53 53 52 53 52

G6L - G6T 82 72 51 53 52 52 51 53 53 52 53 52

G6V - G6Z 81 71 51 53 52 52 51 53 53 52 53 52

G7A 81 71 54 56 55 55 54 56 56 55 56 55

G7B - G8P 54 56 55 55 54 56 56 55 56 55

G8R - G8S 82 72 54 56 55 55 54 56 56 55 56 55

G8T - G9Z 82 72 51 53 52 52 51 53 53 52 53 52

H0A - H0L 81 71 51 53 52 52 51 53 53 52 53 52

H0M 81 71 54 56 55 55 54 56 56 55 56 55

H0N - H9Z 81 71 51 53 52 52 51 53 53 52 53 52

J0A - J0L 82 72 51 53 52 52 51 53 53 52 53 52

J0M 54 56 55 55 54 56 56 55 56 55

J0N - J0V 82 72 51 53 52 52 51 53 53 52 53 52

J0W - J0Z 54 56 55 55 54 56 56 55 56 55

J1A - J3C 82 72 51 53 52 52 51 53 53 52 53 52

J3E 81 71 51 53 52 52 51 53 53 52 53 52

J3G - J3S 82 72 51 53 52 52 51 53 53 52 53 52

J3T - J3V 81 71 51 53 52 52 51 53 53 52 53 52

J3W - J3X 82 72 51 53 52 52 51 53 53 52 53 52

J3Y - J5R 81 71 51 53 52 52 51 53 53 52 53 52

J5S - J5X 82 72 51 53 52 52 51 53 53 52 53 52

J5Y - J7H 81 71 51 53 52 52 51 53 53 52 53 52

J7J - J7N 82 72 51 53 52 52 51 53 53 52 53 52

J7P - J7W 81 71 51 53 52 52 51 53 53 52 53 52

J7X - J8N 82 72 51 53 52 52 51 53 53 52 53 52

J8P - J9C 81 71 51 53 52 52 51 53 53 52 53 52

J9E 82 72 54 56 55 55 54 56 56 55 56 55

J9G - J9J 82 72 51 53 52 52 51 53 53 52 53 52

J9K - J9Z 54 56 55 55 54 56 56 55 56 557181

7181

7181

7181

7181

7181

When a zone is with a box,an Extended Area Surcharge may applyto certain destinations in that country.Extended Area destinations are subjectto change. For the most current infor-mation, refer to ups.com® or call 1-800-782-7892.

*To determine whether Express Plusservice is available to your destinationpostal code, refer to ups.com or call 1-800-782-7892.

highlighted

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Process. D

etermine the Zone

Export Shipments to C

anada

73

Canada Zone ChartExport Shipments

ExportAL, AR, FL,GA, KS, LA,

MO, MS, NC,OK, SC, TN, VA

ND, NE,SD

CO, MT,WY

IA, MN,WI

AZ, CA,NV, UT

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

IL, IN,KY

MI,OH

ID, OR,WA

NM,TX

UPS Standard To Canada by Origin StateDestination Provinces and Territories

First three characters of the destination postal code

ExpressPlus* andExpress

Expedited

OntarioK0A - K0H 82 72 51 53 51 52 51 53 53 52 53 52

K0J 54 56 54 55 54 56 56 55 56 55

K0K - K0Z 82 72 51 53 51 52 51 53 53 52 53 52

K1A - K4A 81 71 51 53 51 52 51 53 53 52 53 52

K4B - K7T 82 72 51 53 51 52 51 53 53 52 53 52

K7V - K8H 82 72 54 56 54 55 54 56 56 55 56 55

K8J - L1E 82 72 51 53 51 52 51 53 53 52 53 52

L1F - L1Z 81 71 51 53 51 52 51 53 53 52 53 52

L2A - L2C 82 72 51 53 51 52 51 53 53 52 53 52

L2E - L2W 81 71 51 53 51 52 51 53 53 52 53 52

L2X - L3N 82 72 51 53 51 52 51 53 53 52 53 52

L3P - L3T 81 71 51 53 51 52 51 53 53 52 53 52

L3V - L3W 82 72 51 53 51 52 51 53 53 52 53 52

L3X - L4L 81 71 51 53 51 52 51 53 53 52 53 52

L4M - L4R 82 72 51 53 51 52 51 53 53 52 53 52

L4S - L9T 81 71 51 53 51 52 51 53 53 52 53 52

L9V - L9Z 82 72 51 53 51 52 51 53 53 52 53 52

M0A - M9Z 81 71 51 53 51 52 51 53 53 52 53 52

N0A - N1A 82 72 51 53 51 52 51 53 53 52 53 52

N1B - N2Y 81 71 51 53 51 52 51 53 53 52 53 52

N2Z 82 72 51 53 51 52 51 53 53 52 53 52

N3A - N3V 81 71 51 53 51 52 51 53 53 52 53 52

N3W - N5T 82 72 51 53 51 52 51 53 53 52 53 52

N5V - N6N 81 71 51 53 51 52 51 53 53 52 53 52

N6P - N8M 82 72 51 53 51 52 51 53 53 52 53 52

N8N - N9K 81 71 51 53 51 52 51 53 53 52 53 52

N9L - N9Z 82 72 51 53 51 52 51 53 53 52 53 52

P0A - P0Z 54 56 54 55 54 56 56 55 56 55

P1A - P2M 82 72 54 56 54 55 54 56 56 55 56 55

P2N 54 56 54 55 54 56 56 55 56 55

P2P - P3K 82 72 54 56 54 55 54 56 56 55 56 55

P3L 54 56 54 55 54 56 56 55 56 55

P3M 82 72 54 56 54 55 54 56 56 55 56 55

P3N - P3P 54 56 54 55 54 56 56 55 56 557181

7181

7181

7181

7181

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Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

74

Canada Zone ChartExport Shipments

ExportAL, AR, FL,GA, KS, LA,

MO, MS, NC,OK, SC, TN, VA

ND, NE,SD

CO, MT,WY

IA, MN,WI

AZ, CA,NV, UT

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

IL, IN,KY

MI,OH

ID, OR,WA

NM,TX

UPS Standard To Canada by Origin StateDestination Provinces and Territories

First three characters of the destination postal code

ExpressPlus* andExpress

Expedited

Ontario (cont.)P3R - P4M 82 72 54 56 54 55 54 56 56 55 56 55

P4N - P4R 54 56 54 55 54 56 56 55 56 55

P4S - P4Z 82 72 54 56 54 55 54 56 56 55 56 55

P5A 54 56 54 55 54 56 56 55 56 55

P5B - P5M 82 72 54 56 54 55 54 56 56 55 56 55

P5N 54 56 54 55 54 56 56 55 56 55

P5P - P8M 82 72 54 56 54 55 54 56 56 55 56 55

P8N 54 56 54 55 54 56 56 55 56 55

P8P - P8S 82 72 54 56 54 55 54 56 56 55 56 55

P8T 54 56 54 55 54 56 56 55 56 55

P8V - P8Z 82 72 54 56 54 55 54 56 56 55 56 55

P9A 54 56 54 55 54 56 56 55 56 55

P9B - P9M 82 72 54 56 54 55 54 56 56 55 56 55

P9N 54 56 54 55 54 56 56 55 56 55

P9P - P9Z 82 72 54 56 54 55 54 56 56 55 56 55

ManitobaR0A - R2B 55 56 54 54 54 55 55 54 55 55

R2C - R4A 81 71 52 53 51 51 51 52 52 51 52 52

R4B - R9Z 55 56 54 54 54 55 55 54 55 55

SaskatchewanS0A - S0Z 55 56 54 54 54 55 55 54 55 55

S1A - S3M 82 72 55 56 54 54 54 55 55 54 55 55

S3N 55 56 54 54 54 55 55 54 55 55

S3P - S3Z 82 72 55 56 54 54 54 55 55 54 55 55

S4A 55 56 54 54 54 55 55 54 55 55

S4B - S4G 82 72 55 56 54 54 54 55 55 54 55 55

S4H 55 56 54 54 54 55 55 54 55 55

S4J - S4M 82 72 55 56 54 54 54 55 55 54 55 55

S4N - S4Z 82 72 52 53 51 51 51 52 52 51 52 52

S5A - S7G 55 56 54 54 54 55 55 54 55 55

S7H - S7V 81 71 52 53 51 51 51 52 52 51 52 52

S7W - S9Z 55 56 54 54 54 55 55 54 55 557181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

When a zone is with a box,an Extended Area Surcharge may applyto certain destinations in that country.Extended Area destinations are subjectto change. For the most current infor-mation, refer to ups.com® or call 1-800-782-7892.

*To determine whether Express Plusservice is available to your destinationpostal code, refer to ups.com or call 1-800-782-7892.

highlighted

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Process. D

etermine the Zone

Export Shipments to C

anada

75

Canada Zone ChartExport Shipments

ExportAL, AR, FL,GA, KS, LA,

MO, MS, NC,OK, SC, TN, VA

ND, NE,SD

CO, MT,WY

IA, MN,WI

AZ, CA,NV, UT

CT, DC, DE,MA, MD, ME,NH, NJ, NY,

PA, RI, VT, WV

IL, IN,KY

MI,OH

ID, OR,WA

NM,TX

UPS Standard To Canada by Origin State

Note: UPS Standard To Canada is not available to the Northwest Territories, Nunavut, or the Yukon Territory.

Destination Provinces and Territories

First three characters of the destination postal code

ExpressPlus* andExpress

Expedited

AlbertaT0A - T0B 56 55 56 56 56 55 54 55 56 56

T0C 82 72 53 52 53 53 53 52 51 52 53 53

T0E - T1W 56 55 56 56 56 55 54 55 56 56

T1X 81 71 56 55 56 56 56 55 54 55 56 56

T1Y - T3Z 81 71 53 52 53 53 53 52 51 52 53 53

T4A - T4Z 82 72 53 52 53 53 53 52 51 52 53 53

T5A - T6V 81 71 53 52 53 53 53 52 51 52 53 53

T6W - T6X 81 71 56 55 56 56 56 55 54 55 56 56

T6Y - T7W 56 55 56 56 56 55 54 55 56 56

T7X - T8N 82 72 53 52 53 53 53 52 51 52 53 53

T8P - T8Z 56 55 56 56 56 55 54 55 56 56

T9A - T9E 82 72 53 52 53 53 53 52 51 52 53 53

T9G - T9Z 56 55 56 56 56 55 54 55 56 56

British ColumbiaV0A - V0L 56 55 56 56 56 55 54 55 56 56

V0M 53 52 53 53 53 52 51 52 53 53

V0N - V1L 56 55 56 56 56 55 54 55 56 56

V1M 81 71 53 52 53 53 53 52 51 52 53 53

V1N - V2R 56 55 56 56 56 55 54 55 56 56

V2S - V2V 81 71 56 55 56 56 56 55 54 55 56 56

V2W - V3E 81 71 53 52 53 53 53 52 51 52 53 53

V3G 81 71 56 55 56 56 56 55 54 55 56 56

V3H - V7Z 81 71 53 52 53 53 53 52 51 52 53 53

V8A - V8K 56 55 56 56 56 55 54 55 56 56

V8L - V9E 82 72 53 52 53 53 53 52 51 52 53 53

V9G - V9Z 56 55 56 56 56 55 54 55 56 56

Northwest Territories

X0A - X9Z – – – – – – – – – –

Yukon TerritoryY0A - Y9Z – – – – – – – – – –7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

7181

For instructions on determining your rate, see page 24.

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76

*There is no limit on the weight or number of pages you can enclose in a UPS WorldwideExpress PlusSM or UPS Worldwide ExpressLetter.

– The rates shown are for shipmentsoriginating in the United States.

– Dimensional weight may apply. See page 20for details.

– Free UPS packaging is available. See pages12 and 13.

– To determine your destination zone, see page 70.

– Any fraction of a pound more than theweight shown requires the next higher rate.

– To determine the rate for internationalmultiple-package shipments, see page 83.

– See pages 102 to 137 for additionalservices and charges, service restrictions,and general information.

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 60.Visit ups.com® or call 1-800-782-7892 for

guarantee details, service availability, deliverytime commitments, or to request a pickup.

UPS Worldwide ExpressSM

For urgent shipments to Canada, guaranteeddoor-to-door, customs-cleared delivery of UPSLetters and packages by 10:30 a.m. the nextbusiness day to most major metropolitan areas,and by the end of the business day to mostother destinations in Canada. Optional Saturdaydelivery to major metropolitan areas in Canada.

UPS Worldwide Express PlusSM

When you need a jump on the business day, guaranteed delivery by 8:30 a.m. on the nextbusiness day to major metropolitan areas in Canada with optional Saturday delivery to certain destinations.

Add $40 to the appropriate Worldwide Expressrate for a Worldwide Express Plus shipment to Canada.

Rates include pickup and door-to-door deliverywith routine in-house customs clearance by UPS Customhouse Brokerage or its designee(excluding UPS Supply Chain Solutions, Inc.).

These UPS Worldwide Express Plus and UPS Worldwide Express rates also apply for document shipments from UPS Drop Boxes.

An Extended Area Surcharge of $20 pershipment or $.20 per pound, whichever is greater, applies to shipments to certaininternational destinations. A listing ofapplicable destinations is available atups.com® or by calling 1-800-782-7892.

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

To CanadaZones

Letter*

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

81 82

$22.75 $23.50

37.00 38.00

41.25 43.50

45.25 48.75

48.75 53.25

52.00 57.25

55.25 61.25

58.25 65.00

61.00 68.25

63.75 71.50

66.50 75.00

69.25 78.50

72.25 81.75

75.25 85.00

78.25 88.25

81.25 91.50

84.25 95.25

87.25 99.00

90.25 102.75

93.25 106.25

96.25 109.50

99.25 112.50

102.00 115.50

104.75 118.50

107.50 121.50

110.25 124.25

113.00 127.00

115.75 129.50

118.50 132.00

121.00 134.50

123.25 137.00

Zones

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

52

54

56

58

60

62

64

66

68

70

Zones

72

74

76

78

80

82

84

86

88

90

92

94

96

98

100

105

110

115

120

125

130

135

140

145

150

Multiple-Package Shipmentsof More Than 150 Lbs.

Price perPound

MinimumRate

81 82

$125.50 $139.50

127.75 142.00

130.00 144.50

132.25 147.00

134.50 149.50

137.00 152.00

139.50 154.50

142.00 156.75

144.50 158.75

147.00 160.75

149.25 162.75

151.50 164.75

153.75 166.75

156.00 168.75

158.25 170.75

160.50 172.50

162.75 174.25

165.00 176.00

167.25 177.75

169.50 179.50

173.50 183.25

177.50 187.00

181.50 190.75

185.50 194.50

189.50 198.25

193.50 202.00

197.50 205.75

201.50 209.25

205.50 212.75

209.50 216.25

81 82

$213.25 $219.75

217.00 223.25

220.75 226.75

224.50 230.25

228.25 233.75

232.00 237.25

235.75 241.00

239.25 244.75

242.75 248.50

246.25 252.25

249.50 256.00

252.75 259.75

256.00 263.50

259.25 267.25

262.50 271.00

274.00 284.50

285.50 298.00

297.00 311.50

308.50 325.00

320.00 338.50

331.50 352.00

343.00 365.50

354.50 379.00

366.00 392.50

377.50 406.00

2.52 2.72

377.50 406.00

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Process. D

etermine the R

ateU

PS

Worldw

ide ExpressSM

to Canada

77

UPS Worldwide ExpressSM

UPS 10 Kg Box® And UPS 25 Kg Box®

To CanadaUse the handy UPS 10 Kg Box or UPS 25 Kg Boxfor your larger UPS Worldwide Express PlusSM andUPS Worldwide Express shipments. Flat rates apply,with a maximum weight of 10 kg (22 lbs.) and 25 kg(55 lbs.), based on Express Plus and Expressdestination zones. Any shipments exceeding themaximum weights will be charged the regularExpress rate for that weight shipment.

Zones10 Kg Box

25 Kg Box

81 82

$86.75 $86.75

153.50 153.50

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78

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

UPS Worldwide ExpeditedSM

For shipments that do not require overnight or express service, a guaranteed alternativethat’s faster than traditional air freight. Door-to-door, customs-cleared delivery withinthree business days to most destinations in Canada.

Rates include pickup and door-to-door deliverywith routine in-house customs clearance by UPS Customhouse Brokerage or its designee(excluding UPS Supply Chain Solutions, Inc.).

An Extended Area Surcharge of $20 pershipment or $.20 per pound, whichever is greater, applies to shipments to certaininternational destinations. A listing ofapplicable destinations is available atups.com® or by calling 1-800-782-7892.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Three Or Four Days

To CanadaZones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

Zones

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

52

54

56

58

60

62

64

66

68

70

– Free UPS packaging is available. See pages12 and 13.

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

Zones

72

74

76

78

80

82

84

86

88

90

92

94

96

98

100

105

110

115

120

125

130

135

140

145

150

71 72

$35.00 $35.75

38.00 40.00

41.00 44.25

43.75 48.50

46.50 52.75

49.25 56.00

52.00 58.75

54.75 61.50

57.50 64.25

60.25 67.00

63.00 69.50

65.75 72.00

68.50 74.25

71.00 76.50

73.50 78.75

76.00 81.00

78.50 83.25

81.00 85.50

83.25 87.75

85.50 90.00

87.50 92.00

89.50 94.00

91.50 96.00

93.50 98.00

95.50 100.00

97.50 102.00

99.50 104.00

101.50 106.00

103.50 108.00

105.50 110.00

71 72

$107.25 $112.25

109.00 114.50

110.75 116.75

112.50 119.00

114.25 121.25

116.00 123.50

117.75 125.75

119.50 128.00

121.25 130.25

123.00 132.25

124.75 134.25

126.50 136.25

128.25 138.25

130.00 140.25

131.75 142.25

133.50 144.25

135.25 146.25

137.00 148.25

138.75 150.25

140.50 152.25

144.25 156.00

148.00 159.75

151.75 163.25

155.50 166.75

159.25 170.25

163.00 173.50

166.75 176.75

170.25 180.00

173.75 183.25

177.25 186.50

71 72

$180.50 $189.75

183.75 193.00

187.00 196.25

190.25 199.50

193.50 202.75

196.75 206.00

200.00 209.25

203.25 212.50

206.50 215.75

209.75 219.00

213.00 222.25

216.25 225.50

219.50 228.50

222.75 231.50

226.00 234.50

235.00 245.50

244.00 256.50

253.00 267.50

262.00 278.50

271.00 289.50

280.00 300.50

289.00 311.50

298.00 322.50

307.00 333.50

316.00 344.50

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79

Process. D

etermine the R

ateU

PS W

orldwide Expedited

SMto C

anada

– The rates shown are for shipmentsoriginating in the United States.

– Dimensional weight may apply. See page20 for details.

– To determine your destination zone, see page 70.

– Any fraction of a pound more than theweight shown requires the next higher rate.

– To determine the rate for internationalmultiple-package shipments, see page 83.

– See pages 102 to 137 for additionalservices and charges, service restrictions,and general information.

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 60.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Three Or Four Days

To Canada71 72

$2.11 $2.30

316.00 344.50

1.93 2.11

367.14 400.20

1.88 2.01

384.07 419.89

71 72

$1.81 $1.94

562.12 600.99

1.81 1.94

903.19 968.06

Zones

Multiple-Package Shipmentsof 151 to 174 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipmentsof 175 to 199 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipmentsof 200 to 299 Lbs.

Price perPound

MinimumRate

Zones

Multiple-Package Shipmentsof 300 to 499 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipmentsof 500 Lbs. or More

Price perPound

MinimumRate

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80

– For larger packages, oversize charges may apply. See page 21 for details.

– The rates shown are for shipmentsoriginating in the United States.

– To determine your destination zone, see page 70.

– Any fraction of a pound more than theweight shown requires the next higher rate.

UPS StandardDay-Definite

To CanadaZones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

UPS Standard To CanadaGuaranteed, economical ground delivery to mostaddresses in the 10 provinces of Canada.

Charges for customs clearance are not included.We will provide customs brokerage servicesunless otherwise specified by the importer.Brokerage charges, duties, and taxes will be billed to the importer unless otherwiseindicated by the shipper.

Rates include pickup and door-to-door delivery.

Note: See “Service Restrictions” for ORM-Dshipments to Canada on page 132.

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

51 52 53 54 55 56

$8.05 $8.10 $8.20 $13.00 $13.10 $13.20

8.75 8.80 9.00 13.80 13.90 14.05

9.40 9.45 9.75 14.65 14.70 14.85

10.10 10.15 10.45 15.45 15.50 15.65

10.75 10.80 11.15 16.20 16.25 16.45

11.40 11.45 11.95 16.90 17.00 17.30

12.00 12.05 12.75 17.60 17.70 18.15

12.60 12.65 13.55 18.30 18.40 19.05

13.20 13.30 14.35 19.00 19.15 19.95

13.80 13.95 15.05 19.70 19.95 20.85

14.35 14.65 15.75 20.45 20.75 21.80

14.90 15.30 16.50 21.20 21.55 22.75

15.45 15.95 17.25 21.95 22.40 23.75

16.00 16.60 18.00 22.75 23.25 24.75

16.60 17.25 18.75 23.55 24.10 25.75

17.25 17.90 19.50 24.40 25.00 26.70

17.90 18.55 20.25 25.25 25.90 27.65

18.55 19.20 20.95 26.15 26.80 28.60

19.20 19.85 21.65 27.05 27.70 29.55

19.80 20.50 22.35 27.95 28.60 30.50

20.40 21.15 23.10 28.85 29.50 31.45

21.00 21.80 23.85 29.75 30.40 32.40

21.65 22.45 24.60 30.65 31.30 33.35

22.30 23.10 25.35 31.55 32.20 34.25

22.95 23.75 26.10 32.45 33.10 35.15

23.55 24.35 26.85 33.35 34.00 36.10

24.15 24.95 27.60 34.20 34.90 37.05

24.75 25.55 28.30 35.05 35.80 38.00

25.35 26.15 29.00 35.90 36.70 38.95

25.95 26.75 29.70 36.75 37.60 39.90

26.50 27.35 30.40 37.60 38.50 40.90

27.05 28.00 31.10 38.45 39.40 41.90

27.60 28.65 31.80 39.30 40.30 42.90

28.20 29.30 32.55 40.10 41.20 43.90

28.80 29.95 33.30 40.90 42.10 44.90

29.40 30.60 34.05 41.70 42.95 45.95

30.00 31.25 34.80 42.50 43.80 47.00

30.60 31.90 35.55 43.30 44.65 48.05

31.20 32.55 36.25 44.05 45.50 49.10

31.75 33.20 36.95 44.80 46.40 50.15

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81

Process. D

etermine the R

ateU

PS

Standard To Canada

UPS StandardDay-Definite

To Canada

– To determine the rate for internationalmultiple-package shipments, see page 83.

– See pages 102 to 137 for additionalservices and charges, service restrictions,and general information.

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 60.

Zones

41 Lbs.

42

43

44

45

46

47

48

49

50

52

54

56

58

60

62

64

66

68

70

72

74

76

78

80

82

84

86

88

90

92

94

96

98

100

51 52 53 54 55 56

$32.30 $33.85 $37.60 $45.55 $47.30 $51.20

32.85 34.50 38.25 46.30 48.20 52.25

33.40 35.10 38.90 47.05 49.10 53.30

33.95 35.70 39.55 47.80 50.00 54.35

34.50 36.30 40.20 48.55 50.90 55.40

35.05 36.90 40.85 49.30 51.80 56.45

35.60 37.50 41.50 50.05 52.70 57.50

36.15 38.10 42.15 50.80 53.60 58.55

36.70 38.70 42.80 51.55 54.50 59.60

37.25 39.30 43.45 52.30 55.40 60.65

38.45 40.30 44.55 53.40 57.10 62.45

39.55 41.20 45.65 54.50 58.75 64.25

40.55 42.05 46.75 55.60 60.35 66.00

41.45 42.85 47.80 56.70 61.95 67.75

42.25 43.55 48.80 57.80 63.55 69.50

43.00 44.20 49.80 58.90 65.15 71.20

43.75 44.85 50.80 60.00 66.75 72.90

44.45 45.50 51.80 61.10 68.25 74.60

45.15 46.15 52.80 62.20 69.75 76.30

45.85 46.75 53.80 63.30 71.25 78.00

46.55 47.90 54.95 64.40 72.85 80.50

47.20 49.05 56.10 65.60 74.45 82.90

47.85 50.20 57.25 66.90 76.15 85.20

48.45 51.35 58.40 68.30 77.85 87.40

49.05 52.50 59.55 69.80 79.55 89.60

49.65 53.65 60.65 71.40 81.35 91.80

50.25 54.80 61.75 73.10 83.15 94.00

50.85 55.95 62.90 74.90 85.05 96.20

51.45 57.10 64.05 76.70 86.95 98.40

52.05 58.25 65.20 78.50 88.85 100.60

52.65 59.40 66.35 80.30 90.75 102.80

53.25 60.55 67.50 82.10 92.65 105.00

53.85 61.70 68.65 83.90 94.55 107.20

54.45 62.85 69.80 85.70 96.45 109.40

55.05 64.00 70.95 87.50 98.35 111.60

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82

– The rates shown are for shipmentsoriginating in the United States.

– For larger packages, oversize charges may apply. See page 21 for details.

– To determine your destination zone, see page 70.

– Any fraction of a pound more than theweight shown requires the next higher rate.

– To determine the rate for internationalmultiple-package shipments, see next page.

– See pages 102 to 137 for additionalservices and charges, service restrictions,and general information.

– A Heavy Package sticker is required for anypackage weighing more than 70 pounds.See page 10 for more information.

– A package weighing over 150 pounds willbe accepted for transportation only throughUPS® SonicAir®. See page 60.

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

UPS StandardDay-Definite

To CanadaUPS Standard To CanadaGuaranteed, economical ground delivery to mostaddresses in the 10 provinces of Canada.

Charges for customs clearance are not included.We will provide customs brokerage servicesunless otherwise specified by the importer.Brokerage charges, duties, and taxes will be billed to the importer unless otherwiseindicated by the shipper.

Rates include pickup and door-to-door delivery.

Zones

105 Lbs.

110

115

120

125

130

135

140

145

150Multiple-Package Shipments of 151 to 199 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipments of 200 to 299 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipments of 300 to 399 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipments of 400 to 499 Lbs.

Price perPound

MinimumRate

Multiple-Package Shipments of 500 Lbs. or More

Price perPound

MinimumRate

51 52 53 54 55 56

$58.05 $67.50 $75.95 $93.00 $103.85 $117.60

60.25 71.00 80.95 98.25 109.35 123.60

62.35 74.50 85.45 103.50 114.85 129.60

64.35 78.00 89.70 108.50 120.35 135.10

66.15 81.30 93.70 113.00 125.85 140.60

67.90 83.80 97.20 117.25 130.85 146.10

69.65 86.30 100.70 121.50 135.85 151.60

71.40 88.80 104.20 125.75 139.85 157.10

73.15 91.30 107.70 130.00 143.85 162.60

74.90 93.80 111.20 134.25 147.85 168.10

0.47 0.63 0.74 0.89 0.98 1.11

74.90 93.80 111.20 134.25 147.85 168.10

0.44 0.61 0.71 0.87 0.97 1.10

93.53 125.37 147.26 177.11 195.02 220.89

0.41 0.60 0.71 0.84 0.97 1.09

131.56 182.39 212.29 260.13 290.03 328.90

0.40 0.58 0.69 0.83 0.97 1.08

163.59 239.40 283.29 335.16 387.03 434.91

0.37 0.54 0.66 0.81 0.97 1.08

199.60 289.42 344.31 414.17 484.03 538.92

Note: See “Service Restrictions” for ORM-Dshipments to Canada on page 132.

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83

Process. D

etermine the R

ateShipm

ent Pricing – Export

Shipment PricingExport

What Qualifies1. You have multiple-package shipmentspicked up on the same day and shippedto a single consignee.

2. You use UPS OnLine® WorldShip®,UPS Internet Shipping, UPSCampusShipTM, or a UPS OnLine®

Compatible vendor shipping system that supports full international service or a UPS Worldwide Services Waybill.

What Does Not QualifyShipment pricing does not apply to UPS Letters, the UPS 10 Kg Box®, theUPS 25 Kg Box®, or packages recordedin a UPS Shipping Record book; theyare each considered separate shipments.

RatesRates are based on the total actualweight or the total dimensional weight(total actual weight or total billableweight if Standard To Canada service

is used) of all packages in a shipment,whichever is greater. Refer to pages 20and 21 for instructions on calculatingdimensional and billable weight.

For shipments weighing 150 pounds or less, locate the rate for the totalweight of the shipment on the appro-priate rate chart.

For shipments weighing more than 150 pounds, multiply the total weight(rounded to the next whole pound) by the appropriate price per pound.The amount billed will be the result of this calculation or the minimum rate shown, whichever is greater.

For a Standard To Canada shipment,the minimum charge for a multiple-package shipment will be based on an average weight of 15 pounds per package.

UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, and UPS Standard To Canada

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84

UPS Worldwide ExpeditedSM

1. See opposite page to determine whether your destination state is classified as West or East.

2. Locate the origin country on the Worldwide Zone Chart.

3. Locate the zone for UPS Worldwide Expedited. Expedited is not available when a zone numberis not shown in the appropriate column.

Examples:For an Expedited shipment from Holland to Los Angeles, California, the zone is .

For an Expedited shipment from Hong Kong to Buffalo, New York, the zone is 3.

11

Determine the ZoneInternational Import Shipments

Import Freight CollectWhere is your package coming from? We’ve divided the world into numbered zones. Use theWorldwide Zone Chart starting on page 86 to determine the origin zone for the internationalservice option you’ve chosen.

UPS Worldwide Express PlusSM, UPS Express NA1, and UPS Worldwide ExpressSM

1. Locate the origin country on the Worldwide Zone Chart.

2. Locate the zone for Worldwide Express Plus, Express NA1, or Worldwide Express. (To determinewhether Express Plus service is available from your origin country, refer to ups.com® or call 1-800-782-7892.) Express Plus is not available when a zone number is not shown in theappropriate column.

Examples:For an Express Plus or Express NA1 shipment from Holland to the United States, the zone is .

For an Express shipment from Hong Kong to the United States, the zone is 5.

8

When a zone is with a box, an Extended Area Surchargemay apply to certain origins in that country. Extended Area originsare subject to change. For the most current information, refer toups.com® or call 1-800-782-7892.

*UPS Express NA1 service is avail-able from this country.

†For shipments to Dade or BrowardCounties, Florida, use zone 3.

highlighted

Express Express ExpeditedPlus

WEST EAST

Origin Zones

Express Express ExpeditedPlus

WEST EAST

Origin Zones

Holland (Netherlands)*

Honduras 7† 7† 10 5

Hong Kong 5 5 8 3

61188

Holland (Netherlands)*

Honduras 7† 7† 10 5

Hong Kong 5 5 8 3

61188

UPS 3 Day SelectSM From Canada and UPS Standard From Canada1. See page 85 to locate your state in the left column on the Zone Chart.

2. Choose the appropriate origin province of the shipment.

3. Locate the zone for either 3 Day Select or Standard. 3 Day Select or Standard is not availablewhen a zone number is not shown in the appropriate column.

Examples:For a 3 Day Select shipment from Alberta to Michigan, the zone is 3.

For a Standard shipment from British Columbia to Minnesota, the zone is 6.

ManitobaSaskatchewan

AlbertaBritish Columbia

DestinationStateMichigan

Minnesota

Origin Province

3 Day SelectZone

3

3

StandardZone

6

6

3 Day SelectZone

2

1

StandardZone

4

2

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, and delivery time commitments.

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85

Process. D

etermine the Zone

International Import Shipm

ents

WAWashington

OROregon

IDIdaho

MTMontana

UTUtah

WYWyoming

COColorado

NVNevada

NMNew Mexico

CACalifornia

TXTexas

LALouisiana

ARArkansas

OKOklahoma

NENebraska

KSKansas

SDSouth Dakota

Minnesota

MN

NDNorth Dakota

ILIllinois

IAIowa

MOMissouri

WIWisconsin

AZArizona

OHOhio

MIMichigan

INIndiana

PAPennsylvania

NYNew York

VAVirginia

W.Virginia

WV

North Carolina

NCS. Carolina

SC

KYKentucky

Tennessee TN

GAGeorgia

ALAlabama

FLFlorida

MEMaine

AKAlaska

HIHawaii

West East

West East

Alaska AK

Arizona AZ

Arkansas AR

California CA

Colorado CO

Hawaii HI

Idaho ID

Kansas KS

Louisiana LA

Minnesota MN

Mississippi MS

Montana MT

Nebraska NE

Nevada NV

New Mexico NM

North Dakota ND

Oklahoma OK

Oregon OR

South Dakota SD

Texas TX

Utah UT

Washington WA

Wyoming WY

Alabama AL

Connecticut CT

Delaware DE

District of Columbia DC

Florida FL

Georgia GA

Illinois IL

Indiana IN

Iowa IA

Kentucky KY

Maine ME

Maryland MD

Massachusetts MA

Michigan MI

Missouri MO

New Hampshire NH

New Jersey NJ

New York NY

North Carolina NC

Ohio OH

Pennsylvania PA

Rhode Island RI

South Carolina SC

Tennessee TN

Vermont VT

Virginia VA

West Virginia WV

Wisconsin WI

Use the lists below to determine West and East state classifications for Worldwide Expedited shipments.

MSMississippi

VTVermont

NJNew Jersey

MDMaryland

DCDistrict of Columbia

NHNew Hampshire

MAMassachusetts

RIRhode IslandCT

Connecticut

DEDelaware

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86

Visit ups.com® or call 1-800-782-7892for guarantee details, service availability, and delivery time commitments.

International Import ShipmentsUPS Worldwide Express PlusSM service may be limited to and from major business centers.Visit ups.com® or call 1-800-782-7892 for details.

Refer to ups.com or contact the InternationalCustomer Service Center at 1-800-782-7892 for information regarding internationalshipments, including:

– Service options

– Time in transit

– Guarantee details

– Billing options

– Service notes

– Commodity classifications (call for details)

– Prohibited articles

– Points served

– UPS locations

When a zone is with a box, an Extended Area Surcharge may apply to certain origins in that country. Extended Area origins are subject to change. For the most current information, refer to ups.com or call 1-800-782-7892.

*UPS Express NA1 service is available from this country.

†For shipments to Dade or Broward Counties,Florida, use zone 3.

highlighted

Worldwide Zone ChartInternational Import Shipments

Import Freight CollectOrigin ZonesOrigin Zones

Express Express ExpeditedPlus

WEST EAST

Express Express ExpeditedPlus

WEST EASTAlbania 9

American Samoa 10

Anguilla 4†

Antigua and Barbuda 4†

Argentina 7† 7† 10 5

Armenia 9

Aruba 4†

Australia 5 5 8 3

Austria 9 12 7

Azerbaijan 9

Azores (Portugal) 8 11 6

Bahamas 4†

Bahrain 10

Bangladesh 9

Barbados 4†

Belarus 9

Belgium* 8 8 11 6

Benin 10

Bermuda 4† 4†

Bolivia 7† 7†

Bonaire (Netherlands Antilles) 4†

Bosnia 10

Brazil 7† 7† 10 5

British Virgin Islands 4†

Brunei 10

Bulgaria 9

Cambodia 10

Cameroon 10

Canada 2 2 2 2For UPS 3 Day Select and UPS Standard shipmentzones, see page 89.

Canary Islands (Spain) 8

Cayman Islands 4†

Channel Islands 9 12 7

Chile 7† 7† 10 5

China, People’s Republic of 6 6 4 4

Colombia 7† 7† 10 5

Costa Rica 7† 7† 10 5

Côte d’Ivoire (Ivory Coast) 10

Croatia 9

Curaçao (Netherlands Antilles) 4†

Cyprus 10

Czech Republic 9 12 7

Denmark

Dominica 4†

Dominican Republic 4† 4† 9 4

Ecuador 7† 7† 10 5

Egypt 10

El Salvador 7† 7† 10 5

England (United Kingdom)*

Estonia 9

Ethiopia 10

Fiji 10

Finland

France*

French Polynesia 10

Georgia 9

Germany*

Ghana 10

Gibraltar 10

Greece 8

Grenada 4†

Guadeloupe 4†

61188

61188

7129

61188

7129

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87

Process. D

etermine the Zone

International Import Shipm

ents

Guam 6

Guatemala 4† 4† 10 5

Guyana 7†

Haiti 4†

Holland (Netherlands)*

Honduras 7† 7† 10 5

Hong Kong 5 5 8 3

Hungary 9 12 7

Iceland 10

India 5 5 8 3

Indonesia

Ireland, Republic of* 8 8 11 6

Israel 5

Italy*

Ivory Coast (Côte d’Ivoire) 10

Jamaica 4†

Japan 9 9 12 12

Jordan 10

Kazakhstan 9

Kenya 10

Korea, South 5 5 8 3

Kuwait 10

Kyrgyzstan 9

Laos 10

Latvia 9

Lebanon 10

Liechtenstein 9 12 7

Lithuania 9

Luxembourg 8 11 6

Macau 5 5 8 3

Macedonia 10

Madagascar 10

61188

4966

61188

Worldwide Zone ChartInternational Import Shipments

Import Freight CollectExpress Express Expedited

PlusWEST EAST

Madeira (Portugal) 8 11 6

Malaysia

Malta 10

Martinique 4†

Mauritania 10

Mauritius 10

Mexico 1 1 1 1

Moldova, Republic of 9

Monaco 8 11 6

Mongolia 6

Montserrat 4†

Morocco 10

Nepal 10

Netherlands (Holland)*

Netherlands Antilles 4†

New Caledonia 10

New Zealand 6 6

Nicaragua 7† 7† 10 5

Nigeria 9

Northern Ireland(United Kingdom)

Northern Mariana Islands 10

Norway

Oman 10

Pakistan 5

Panama 7† 7† 10 5

Paraguay 7† 7†

Peru 7† 7† 10 5

Philippines

Poland 8 11 6

Portugal 8 11 6

Qatar 10

3855

7129

61188

61188

4966

Express Express ExpeditedPlus

WEST EAST

Origin ZonesOrigin Zones

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88

Worldwide Zone ChartInternational Import Shipments

Import Freight CollectOrigin ZonesOrigin Zones

Express Express ExpeditedPlus

WEST EAST

Réunion 10

Romania 9

Rota (Northern Mariana Islands) 10

Russia 9

Saba (Netherlands Antilles) 4†

Saipan (Northern Mariana Islands) 10

San Marino

Saudi Arabia 10

Scotland (United Kingdom)

Senegal 10

Singapore 6 6 9 4

Slovakia 9 12 7

Slovenia 9

South Africa 6

Spain

Sri Lanka 6

St. Barthélemy (Guadeloupe) 4†

St. Christopher(St. Kitts and Nevis) 4†

St. Croix (U.S. Virgin Islands) 4†

St. Eustatius(Netherlands Antilles) 4†

St. John (U.S. Virgin Islands) 4†

St. Kitts and Nevis 4†

St. Lucia 4†

St. Maarten(Netherlands Antilles) 4†

St. Martin (Guadeloupe) 4†

St. Thomas(U.S. Virgin Islands) 4†

St. Vincent and the Grenadines 4†

Suriname 4†

6118

61188

6118

Express Express ExpeditedPlus

WEST EAST

Sweden

Switzerland 9 12 7

Syria 10

Taiwan 6 6 9 4

Tajikistan 9

Tanzania 10

Thailand 5 5 8 3

Tinian (NorthernMariana Islands) 10

Togo 10

Tortola (British Virgin Islands) 4†

Trinidad and Tobago 4†

Turkey 9 12 7

Turkmenistan 9

Turks and Caicos Islands 4†

Uganda 10

Ukraine 9

Union Island (St. Vincentand the Grenadines) 4†

United Arab Emirates 10

United Kingdom

Uruguay 7† 7†

U.S. Virgin Islands 4†

Uzbekistan 10

Venezuela 7† 7† 10 5

Vietnam 6

Virgin Gorda(British Virgin Islands) 4†

Wales (United Kingdom)

Western Samoa 10

Yemen 10

Yugoslavia 9

Zambia 10

Zimbabwe 10

61188

61188

7129

International Import ShipmentsUPS Worldwide Express PlusSM service may be limited to and from major business centers.Visit ups.com® or call 1-800-782-7892 for details.

Refer to ups.com or contact the InternationalCustomer Service Center at 1-800-782-7892 for information regarding internationalshipments, including:

– Service options

– Time in transit

– Guarantee details

– Billing options

– Service notes

– Commodity classifications (call for details)

– Prohibited articles

– Points served

– UPS locations

When a zone is with a box, an Extended Area Surcharge may apply to certain origins in that country. Extended Area origins are subject to change. For the most current information, refer to ups.com or call 1-800-782-7892.

†For shipments to Dade or Broward Counties,Florida, use zone 3.

highlighted

Visit ups.com® or call 1-800-782-7892for guarantee details, service availability, and delivery time commitments.

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Process. D

etermine the Zone

Shipments from

Canada

89

DestinationStateAlabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Hawaii

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

Shipments From Canada

Import Freight Collect

UPS 3 Day Select andUPS Standard Zone Chart

AlbertaBritish Columbia

ManitobaSaskatchewan

New BrunswickNewfoundland

Nova ScotiaOntario

Prince Edward IslandQuebec

3 Day SelectZone

3

2

3

2

2

3

3

3

3

3

1

3

3

3

3

3

3

3

3

3

3

3

3

3

1

2

2

3

3

2

3

3

2

3

3

1

3

3

3

2

3

3

2

3

3

1

3

3

2

StandardZone

6

4

6

4

4

6

6

6

6

6

2

6

6

6

6

6

6

6

6

6

6

6

6

6

2

4

4

6

6

4

6

6

4

6

6

2

6

6

6

4

6

6

4

6

6

2

6

6

4

3 Day SelectZone

3

2

2

3

2

2

2

2

3

3

2

2

2

1

2

2

3

2

2

2

2

1

3

2

1

1

2

2

2

2

2

3

1

2

2

2

2

2

3

1

2

3

2

2

2

2

2

1

1

StandardZone

6

4

4

6

4

4

4

4

6

6

4

4

4

2

4

4

6

4

4

4

4

2

6

4

2

2

4

4

4

4

4

6

2

4

4

4

4

4

6

2

4

6

4

4

4

4

4

2

2

3 Day SelectZone

2

3

2

3

3

1

1

1

2

2

3

2

2

2

2

2

2

1

1

1

1

2

2

2

3

2

3

1

1

3

1

2

2

1

2

3

1

1

2

2

2

3

3

1

2

3

1

2

3

StandardZone

4

6

4

6

6

2

2

2

4

4

6

4

4

4

4

4

4

2

2

2

2

4

4

4

6

4

6

2

2

6

2

4

4

2

4

6

2

2

4

4

4

6

6

2

4

6

2

4

6

Origin Province

For instructions on determining your rate, see page 24.

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90

**There is no limit on the weight or number of pagesthat can be enclosed in a UPS Worldwide ExpressPlusSM, UPS Express NA1, or UPS Worldwide Express Letter.

– For document shipments weighing more than 10 pounds, refer to the rate chart on the next page.

– To determine your origin zone, see sectionbeginning on page 84.

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

Import Freight CollectZones

Letter**

1 Lbs.

2

3

4

5

6

7

8

9

10

Letter/Document

1 2 3 4 5 6 7 8 9 10

$19.25 $20.25 $25.75 $29.75 $29.75 $29.75 $29.75 $37.50 $42.75 $53.50

22.25 28.75 32.00 36.25 37.50 39.50 39.50 45.00 55.75 71.75

25.50 33.25 38.50 42.75 45.00 48.00 49.00 52.75 63.75 90.00

28.75 37.50 45.00 49.25 51.50 56.50 58.75 60.75 71.50 108.00

31.75 41.75 51.50 55.50 57.75 65.00 68.25 68.25 79.25 126.25

35.00 46.00 57.75 62.00 64.00 73.00 78.00 75.50 87.00 144.50

37.25 50.50 64.25 68.50 70.25 80.50 87.25 81.75 94.75 162.75

39.25 54.50 70.50 74.75 76.75 88.00 96.25 87.00 102.50 181.00

41.50 58.75 76.75 81.25 83.25 95.25 105.25 92.25 110.25 199.00

43.75 63.00 83.00 87.50 89.75 102.75 114.25 97.50 118.00 217.00

45.75 67.25 89.00 93.25 96.25 110.00 123.00 102.75 125.75 235.00

UPS Worldwide ExpressSM

For urgent import shipments,guaranteed door-to-door, customs-cleared delivery from more than 170 countries and territories.

Overnight delivery of Letters,documents, and packages isguaranteed from major businesscenters across Canada and Mexico.Two-day package delivery is guaranteed from most of Europe.

UPS Worldwide Express PlusSM

When you need a jump on the businessday, guaranteed delivery by 8:00 a.m. or 8:30 a.m., depending on destination,from major business centers around the world to major business centers in the United States.

Add $40 to the appropriate WorldwideExpress rate for a Worldwide ExpressPlus shipment.

UPS Express NA1Guaranteed overnight delivery across the United States from many majorEuropean business centers. AllWorldwide Express destinations will receive Letters, documents, and packages by 10:30 a.m. the nextbusiness day from Europe if an earlierpickup is requested in select originpostal codes.

Add $2 to the appropriate WorldwideExpress rate for an Express NA1shipment.

Rates include pickup and door-to-doordelivery with routine in-house customsclearance by UPS CustomhouseBrokerage or its designee (excludingUPS Supply Chain Solutions, Inc.).

An Extended Area Surcharge of $20 per shipment or $.20 per pound,whichever is greater, applies toshipments from certain internationalorigins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

UPS import services put you in control every step of the way. With UPSImport Freight Collect rates, you’ll enjoy freedom from currency fluctuations.And you can tell your associates how to ship it to you and when. Best of all,you know exactly how much it will cost. UPS lets you take control withpublished, easy-to-use import rates fixed in U.S. dollars.*

Plus, you don’t have to learn any new shipping procedures or chart-navigating techniques. Our import rates work the same as our export ratesand your account number is now the same; you select the service optionand determine the zone by country.

To take advantage of UPS-guaranteed import delivery options includingfixed import rates, use the Routing Form to instruct your internationalbusiness partners to ship to you using UPS. A blank Routing Form can be found on pages 127 and 128 and at ups.com®.*Rates are fixed relative to currency fluctuations but are subject to periodic review.

Taking Control ofYour Import Costs

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– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 20for details.

– To determine your origin zone, see page 84.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 101.

– See pages 102 to 137 for additional services and charges, service restrictions, and generalinformation.

– A package weighing over 150 pounds cannot be shipped using UPS Worldwide Express PlusSM,UPS Express NA1, or UPS Worldwide Express.

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

Import Freight Collect

Non-document

1 2 3 4 5 6 7 8 9 10Zones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

$25.50 $32.25 $38.50 $42.75 $47.75 $50.00 $50.25 $60.75 $73.00 $82.25

28.75 36.50 45.00 49.25 55.00 58.75 59.75 68.50 80.75 100.50

32.00 40.75 51.50 55.75 62.00 67.25 69.25 76.50 88.50 118.75

35.00 45.25 58.00 62.25 68.25 75.50 79.00 84.25 96.25 137.00

38.00 49.50 64.25 68.50 74.25 83.50 88.50 91.50 104.25 155.00

40.50 53.75 70.75 75.00 80.75 91.25 98.00 97.75 112.00 173.25

42.75 58.00 77.00 81.50 87.25 98.75 107.00 103.00 119.75 191.50

44.75 62.25 83.50 87.75 93.75 106.00 115.75 108.25 127.50 209.75

47.00 66.50 89.50 94.00 100.25 113.50 124.75 113.50 135.25 227.75

49.00 70.50 95.50 99.75 106.50 120.75 133.25 118.50 143.00 245.75

51.00 74.00 100.75 105.00 112.50 127.50 140.00 123.25 151.00 260.25

53.25 77.00 105.25 109.75 117.75 134.00 145.50 127.75 158.75 274.25

55.50 79.25 109.25 114.00 122.75 140.25 150.75 132.00 166.50 288.00

57.75 81.75 113.00 118.00 127.50 146.50 155.75 136.00 174.25 301.50

60.00 84.50 116.50 122.00 132.25 152.75 160.75 140.25 182.00 315.00

62.25 87.00 120.25 126.25 136.50 159.25 166.00 144.50 190.00 328.50

64.25 89.50 124.25 130.50 140.25 165.75 171.25 149.00 197.75 342.00

66.50 92.25 128.25 134.75 144.00 172.00 176.50 153.50 205.50 355.50

68.75 94.75 132.25 139.00 147.75 178.25 181.75 157.75 213.25 368.75

70.75 97.50 136.00 143.50 152.00 184.50 187.25 162.00 221.00 381.75

72.75 99.75 140.25 147.75 155.75 190.50 192.50 166.25 228.50 394.00

74.75 102.00 144.25 152.00 160.00 196.50 198.00 170.50 236.00 404.50

77.00 104.50 148.00 156.25 164.00 202.50 203.25 174.50 243.25 413.75

79.25 106.50 152.25 160.50 168.00 208.50 208.50 178.75 250.50 423.00

81.25 108.50 156.25 164.75 172.00 214.50 213.75 183.00 257.75 432.25

83.50 110.75 160.25 169.25 176.00 220.25 219.25 187.25 265.00 441.50

85.50 112.75 164.25 173.50 180.25 226.00 224.75 191.50 272.00 450.75

87.75 114.75 168.25 177.75 184.25 232.00 230.25 195.75 278.75 460.00

89.75 117.00 172.25 182.00 188.25 237.75 235.50 200.00 285.00 469.25

91.75 119.00 176.00 186.25 192.25 243.50 240.75 204.00 290.75 478.50

93.75 120.75 179.75 190.50 196.25 249.25 246.00 207.75 296.00 488.00

95.75 122.50 183.25 194.75 200.25 255.25 251.25 211.25 300.75 497.50

97.75 124.25 186.75 199.00 204.25 261.25 256.25 214.75 305.25 506.75

99.75 125.75 190.25 203.25 208.25 267.00 261.25 218.00 309.25 516.00

101.50 127.25 193.50 207.50 212.25 273.00 266.25 221.00 313.00 525.25

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Visit ups.com® or call 1-800-782-7892for guarantee details, service availability,and delivery time commitments.

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

Import Freight Collect1 2 3 4 5 6 7 8 9 10

Non-document

Zones

36 Lbs.

37

38

39

40

41

42

43

44

45

46

47

48

49

50

52

54

56

58

60

62

64

66

68

70

UPS Worldwide ExpressSM

For urgent import shipments,guaranteed door-to-door, customs-cleared delivery from more than 170 countries and territories.

Overnight delivery of Letters,documents, and packages isguaranteed from major businesscenters across Canada and Mexico.Two-day package delivery is guaranteed from most of Europe.

UPS Worldwide Express PlusSM

When you need a jump on the businessday, guaranteed delivery by 8:00 a.m. or 8:30 a.m., depending on destination,from major business centers around the world to major business centers in the United States.

Add $40 to the appropriate WorldwideExpress rate for a Worldwide ExpressPlus shipment.

UPS Express NA1Guaranteed overnight delivery acrossthe United States from many majorEuropean business centers. AllWorldwide Express destinations will receive Letters, documents, and packages by 10:30 a.m. the next business day from Europe if anearlier pickup is requested in selectorigin postal codes.

Add $2 to the appropriate WorldwideExpress rate for an Express NA1shipment.

Rates include pickup and door-to-doordelivery with routine in-house customsclearance by UPS CustomhouseBrokerage or its designee (excludingUPS Supply Chain Solutions, Inc.).

An Extended Area Surcharge of $20 per shipment or $.20 per pound,whichever is greater, applies toshipments from certain internationalorigins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

$103.25 $128.75 $197.00 $211.75 $216.25 $279.00 $271.50 $224.00 $316.50 $534.75

105.25 130.50 200.50 216.25 220.25 284.75 276.75 227.00 320.25 544.25

107.00 132.00 204.00 220.50 224.50 290.75 282.00 230.25 324.00 553.50

109.00 133.50 207.50 224.75 228.25 296.75 287.00 233.25 327.75 563.00

110.75 135.00 211.00 229.00 232.50 302.50 292.00 236.25 331.50 572.25

112.50 137.00 214.50 233.25 236.75 308.25 297.00 239.50 335.25 581.50

114.50 138.50 218.00 237.50 240.50 314.25 302.00 242.50 339.00 591.00

116.25 140.00 221.50 241.75 244.50 320.25 307.25 245.75 342.75 600.25

118.25 141.50 225.00 246.00 248.25 326.25 312.50 248.75 346.50 609.75

120.25 143.00 228.25 250.50 252.25 332.25 317.75 252.00 350.25 619.00

122.25 145.00 231.75 254.75 256.00 338.25 323.00 255.00 354.00 628.25

124.00 146.50 235.00 259.00 260.00 344.25 328.25 258.25 357.75 637.75

125.75 148.00 238.50 263.25 264.00 350.25 333.50 261.50 361.50 647.00

127.50 149.50 241.75 267.50 267.75 356.25 338.50 264.75 365.25 656.50

129.25 151.25 245.25 271.75 271.75 362.25 343.50 268.00 369.00 665.75

134.25 155.50 252.50 280.25 279.75 374.25 353.50 275.00 378.00 685.00

139.25 159.25 259.50 288.75 287.75 386.25 363.50 282.50 387.00 704.00

144.00 163.00 266.50 297.25 296.00 397.75 373.50 290.25 395.75 722.75

148.75 166.75 273.50 305.75 304.25 409.25 383.50 298.00 404.25 741.25

153.50 170.50 280.50 314.25 312.25 420.75 393.50 305.75 412.75 759.75

158.25 174.25 287.50 322.75 320.25 432.25 403.50 313.25 421.25 778.25

163.00 178.00 294.50 331.25 328.25 443.75 414.00 320.75 429.75 796.75

167.75 181.75 301.50 339.75 336.25 455.25 424.50 328.25 438.25 815.50

172.50 185.75 308.50 348.25 344.25 466.75 435.00 335.75 446.75 834.25

177.50 189.75 315.50 356.75 352.25 478.25 445.25 343.25 455.25 853.00

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– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 20 for details.

– To determine your origin zone, see page 84.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 101.

– See pages 102 to 137 for additional services and charges, service restrictions, and generalinformation.

– A package weighing over 150 pounds cannot be shipped using UPS Worldwide Express PlusSM,UPS Express NA1, or UPS Worldwide Express.

UPS Worldwide ExpressSM

Guaranteed One Or Two Days

Import Freight CollectZones

72 Lbs.

74

76

78

80

82

84

86

88

90

92

94

96

98

100

105

110

115

120

125

130

135

140

145

150Multiple-Package Shipments of More Than 150 Lbs.

Price perPound

MinimumRate

1 2 3 4 5 6 7 8 9 10

$182.50 $193.75 $322.50 $365.50 $360.25 $490.25 $455.25 $350.75 $463.75 $871.75

187.50 197.50 329.50 374.00 368.25 502.25 465.25 358.25 472.25 890.50

192.25 201.25 336.50 382.50 376.25 514.00 475.25 365.75 480.75 909.25

197.00 205.00 343.50 391.00 384.25 525.75 485.25 373.25 489.25 928.00

201.75 209.00 350.50 399.75 392.50 537.50 495.25 380.75 497.75 946.75

206.50 213.25 357.50 408.50 400.75 549.25 505.25 388.25 506.50 965.50

211.25 217.50 364.50 417.25 409.00 561.00 515.25 395.75 515.25 984.25

216.00 221.50 371.50 425.75 417.00 572.75 525.25 403.25 524.00 1,003.00

220.75 225.50 378.50 434.25 425.00 584.50 535.25 410.75 532.75 1,021.75

225.75 229.50 385.50 442.75 433.00 596.25 545.25 418.25 541.50 1,040.50

230.75 233.50 392.50 451.25 441.00 607.75 555.25 425.75 550.00 1,059.25

235.75 237.50 399.50 459.75 449.00 619.25 565.25 433.25 558.50 1,078.00

240.50 241.50 406.50 468.25 457.00 630.75 575.25 440.75 567.00 1,096.75

245.25 245.50 413.50 476.75 465.00 642.25 585.25 448.25 575.50 1,115.50

249.75 249.50 420.50 485.25 473.00 653.75 595.25 455.75 584.00 1,134.25

259.75 260.50 437.75 502.50 493.50 677.50 616.25 474.75 605.75 1,181.25

269.50 271.50 455.00 519.75 514.00 701.25 637.25 493.50 627.50 1,228.25

279.25 282.50 472.25 537.00 534.50 725.00 658.25 512.25 649.25 1,275.25

288.75 293.50 489.50 554.25 555.00 748.75 679.25 531.00 671.00 1,322.25

298.25 304.50 506.75 571.50 575.50 772.50 700.25 549.75 692.75 1,369.25

307.75 315.50 524.00 588.75 595.50 796.25 720.50 568.50 714.25 1,415.75

317.25 326.50 541.25 606.00 615.50 820.00 740.75 587.25 735.75 1,462.25

326.75 337.50 558.50 623.25 635.50 843.75 761.00 606.00 757.25 1,508.75

336.25 348.50 575.75 640.50 655.50 867.50 781.25 624.75 778.75 1,555.25

345.75 359.50 593.00 657.75 675.50 891.25 801.50 643.50 800.25 1,601.75

2.31 2.40 3.95 4.38 4.50 5.94 5.34 4.29 5.34 10.67

345.75 359.50 593.00 657.75 675.50 891.25 801.50 643.50 800.25 1,601.75

Non-document

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94

Visit ups.com® or call 1-800-782-7892for guarantee details, service availability, and delivery time commitments.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Import Freight CollectZones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

UPS Worldwide ExpeditedSM

For shipments that don’t requireovernight or express service, aguaranteed alternative that’s fasterand more reliable than traditional air freight. Delivery guaranteed within two to five days, depending on origin. Door-to-door, customs-cleared service available from morethan 56 countries:

– From Canada, typically within twobusiness days.

– From Mexico, typically within threebusiness days.

– From Europe, Asia, and Central and South America, typically withinfour to five business days.

Rates include pickup and door-to-doordelivery with routine in-house customsclearance by UPS CustomhouseBrokerage or its designee (excludingUPS Supply Chain Solutions, Inc.).

An Extended Area Surcharge of $20 per shipment or $.20 per pound, whichever is greater, applies to shipments from certaininternational origins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

1 2 3 4 5 6 7 8 9 10 11 12

$23.25 $27.75 $42.75 $44.00 $44.00 $55.50 $68.75 $42.75 $44.00 $44.00 $55.50 $68.75

26.75 31.00 50.25 51.50 53.50 63.25 76.75 50.00 51.50 53.50 63.50 76.75

29.75 34.00 56.50 58.75 63.00 71.00 84.50 57.00 58.75 63.25 71.25 84.50

32.75 37.25 63.00 66.25 72.75 78.50 92.25 63.50 66.25 72.75 79.00 92.25

35.25 40.50 69.50 73.75 82.50 85.75 100.00 69.75 73.75 82.25 86.75 100.00

37.50 43.75 75.75 81.25 92.00 92.00 107.50 76.00 81.25 92.00 92.25 107.50

39.50 46.75 82.25 88.50 101.50 97.75 115.25 82.25 88.75 101.50 97.50 115.25

41.75 50.00 88.75 95.75 110.75 102.75 122.75 88.25 96.25 111.25 102.75 122.75

44.00 53.25 94.75 103.00 119.75 107.50 130.25 94.00 103.75 120.75 107.75 130.25

45.75 56.00 100.50 110.00 128.00 112.50 137.75 99.75 110.75 130.25 112.75 137.75

47.50 58.00 105.25 116.75 135.00 117.00 145.25 105.50 117.25 135.50 116.50 145.25

49.25 59.50 109.50 123.00 141.00 120.50 152.75 110.50 123.25 140.25 120.00 152.75

51.00 61.00 113.75 129.00 146.75 123.50 160.25 115.00 129.00 145.00 123.25 160.25

52.50 62.75 118.00 135.00 151.75 126.50 167.75 119.00 134.75 149.75 126.50 167.75

54.00 64.00 122.00 140.75 156.75 129.50 175.25 122.50 140.50 154.50 129.75 175.25

55.75 65.25 126.00 146.50 160.75 132.75 182.75 126.00 146.50 159.50 133.25 183.00

57.25 66.50 130.00 152.25 165.00 136.00 190.00 129.75 152.50 164.50 136.50 190.50

58.75 67.75 134.00 158.25 169.50 139.25 197.25 133.75 158.25 169.25 139.50 198.00

60.50 69.25 138.00 164.25 174.00 142.50 204.50 137.75 164.00 174.00 142.50 205.50

62.25 70.50 142.00 170.25 178.50 145.75 211.75 141.75 170.00 178.50 145.75 213.00

63.75 71.75 146.00 176.00 182.75 149.00 218.50 145.50 176.00 182.50 149.00 219.00

65.25 73.25 150.00 181.75 186.75 152.00 225.00 149.50 182.00 186.25 152.00 225.00

66.75 74.75 154.00 187.75 190.25 155.00 231.00 153.50 187.75 190.00 155.00 231.00

68.50 76.00 158.00 193.75 193.75 158.25 236.75 157.75 193.50 193.75 158.25 237.00

70.25 77.25 162.00 199.75 197.25 161.50 242.50 162.00 199.25 197.50 161.50 243.00

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Process. D

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SM– Im

port Freight Collect

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 20 for details.

– To determine your origin zone, see page 84.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 101.

– See pages 102 to 137 for additional services and charges, service restrictions, and generalinformation.

– A package weighing over 150 pounds cannot be shipped using UPS Worldwide Expedited.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Import Freight CollectZones

26 Lbs.

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

1 2 3 4 5 6 7 8 9 10 11 12

$71.75 $78.50 $166.00 $205.75 $201.00 $164.75 $248.25 $166.00 $205.25 $201.25 $164.75 $248.50

73.25 79.75 170.00 211.50 204.75 168.00 254.25 170.00 211.00 205.00 168.00 254.25

74.75 81.25 174.00 217.25 208.50 171.25 260.25 174.00 216.75 208.75 171.25 260.00

76.50 82.75 178.00 223.00 212.25 174.50 266.25 178.00 222.25 212.50 174.50 265.75

78.25 84.00 182.00 228.50 216.00 177.75 271.75 181.75 227.75 216.25 177.50 271.50

80.00 85.25 185.75 233.50 219.75 180.75 276.75 185.50 233.00 220.00 180.50 276.50

81.50 86.50 189.50 237.75 223.50 184.00 281.25 189.25 238.00 223.75 183.75 280.75

83.00 87.75 193.25 242.00 227.25 187.25 285.25 193.00 242.50 227.50 186.75 285.00

84.50 89.25 197.00 246.25 231.00 190.50 289.25 196.75 246.50 231.25 190.00 289.25

86.00 90.75 200.75 250.50 234.75 193.75 293.50 200.50 250.50 235.00 193.25 293.50

87.75 92.00 204.50 254.75 238.50 197.00 297.75 204.25 254.75 238.50 196.50 298.00

89.50 93.25 208.25 259.00 242.25 200.25 302.00 208.00 259.00 242.25 199.75 302.25

91.00 94.50 212.00 263.25 246.00 203.50 306.25 211.75 263.25 246.00 203.25 306.25

92.50 95.75 215.75 267.50 249.75 206.75 310.50 215.50 267.50 249.75 206.75 310.25

94.00 97.25 219.50 271.75 253.50 209.75 314.75 219.25 271.75 253.50 210.00 314.25

95.75 98.75 223.25 276.00 257.25 212.75 318.75 223.00 276.00 257.25 213.25 317.75

97.50 100.25 227.00 280.25 261.00 216.00 322.25 226.75 280.25 261.00 216.25 321.25

99.00 101.50 230.75 284.50 264.75 219.25 325.50 230.50 284.50 264.75 219.25 324.75

100.50 102.75 234.50 288.75 268.50 222.50 328.50 234.25 289.00 268.50 222.25 328.25

102.00 104.00 238.25 293.00 272.25 225.75 331.50 238.00 293.50 272.25 225.50 331.50

103.75 105.50 242.00 297.25 276.00 229.00 334.50 241.75 297.75 276.00 229.00 334.50

105.50 107.00 245.75 301.50 279.75 232.25 337.75 245.50 302.00 279.75 232.50 337.50

107.25 108.25 249.50 305.75 283.50 235.25 341.00 249.25 306.25 283.50 236.00 340.50

108.75 109.50 253.25 310.00 287.25 238.25 344.25 253.00 310.50 287.25 239.25 343.50

110.25 110.75 257.00 314.25 291.00 241.25 347.50 256.75 314.75 291.00 242.25 346.50

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96

Visit ups.com® or call 1-800-782-7892for guarantee details, service availability, and delivery time commitments.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Import Freight CollectZones

52 Lbs.

54

56

58

60

62

64

66

68

70

72

74

76

78

80

82

84

86

88

90

92

94

96

98

100

UPS Worldwide ExpeditedSM

For shipments that don’t requireovernight or express service, aguaranteed alternative that’s fasterand more reliable than traditional air freight. Delivery guaranteed within two to five days, depending on origin. Door-to-door, customs-cleared service available from morethan 56 countries:

– From Canada, typically within twobusiness days.

– From Mexico, typically within threebusiness days.

– From Europe, Asia, and Central and South America, typically withinfour to five business days.

Rates include pickup and door-to-doordelivery with routine in-house customsclearance by UPS CustomhouseBrokerage or its designee (excludingUPS Supply Chain Solutions, Inc.).

An Extended Area Surcharge of $20 per shipment or $.20 per pound, whichever is greater, applies to shipments from certaininternational origins. A listing of applicable origins is available at ups.com® or by calling 1-800-782-7892.

1 2 3 4 5 6 7 8 9 10 11 12

$114.00 $113.75 $261.25 $320.25 $294.75 $245.00 $351.00 $260.25 $319.00 $296.50 $246.75 $351.75

117.75 116.75 265.50 326.25 298.50 248.25 354.00 263.50 323.25 302.00 251.25 356.75

121.50 119.75 269.75 332.25 302.25 251.50 357.00 266.50 327.50 307.25 255.50 361.50

125.25 122.75 274.00 338.25 306.00 254.75 360.25 269.50 331.75 312.50 260.00 366.00

129.00 125.50 278.25 344.25 309.75 258.00 363.50 272.75 336.00 317.75 264.50 370.25

132.75 128.50 282.50 350.00 313.50 261.25 366.75 276.00 340.25 323.00 269.00 374.75

136.50 131.50 286.75 355.75 317.25 264.50 370.00 279.25 344.50 328.25 273.50 379.25

140.25 134.50 291.00 361.50 321.00 267.75 373.25 282.25 348.75 333.75 278.00 384.00

144.00 137.50 295.25 367.25 324.75 271.00 376.50 285.50 353.00 339.25 282.50 388.75

147.75 140.50 299.50 373.00 328.50 274.00 379.75 288.75 357.25 344.75 287.00 393.50

151.50 143.50 303.75 379.00 332.25 277.00 383.00 292.00 361.50 350.25 291.75 398.00

155.00 146.25 308.00 385.00 336.00 280.00 386.25 295.25 365.75 355.75 296.50 402.50

158.75 149.00 312.25 391.00 339.75 283.25 389.50 298.50 370.00 361.00 301.25 407.00

162.50 152.00 316.50 397.00 343.50 286.50 392.75 301.75 374.25 366.25 305.75 411.50

166.25 155.00 320.75 403.00 347.25 289.75 396.00 305.00 378.50 371.50 310.25 416.00

170.00 158.00 325.00 409.00 351.00 293.00 399.25 308.25 382.75 376.75 314.75 420.50

173.75 161.00 329.25 415.00 354.75 296.25 402.50 311.50 387.25 382.00 319.25 425.00

177.50 164.00 333.50 421.00 358.50 299.50 405.75 314.75 391.75 387.25 323.75 429.75

181.25 167.00 337.75 427.00 362.25 302.75 409.00 318.00 396.25 392.50 328.25 434.50

185.00 170.00 342.00 433.00 366.00 306.00 412.25 321.25 400.75 397.75 332.75 439.00

188.75 173.00 346.25 439.00 369.75 309.25 415.50 324.50 405.25 403.25 337.25 443.50

192.50 176.00 350.50 445.00 373.50 312.50 418.75 327.75 409.75 408.75 341.75 448.00

196.25 178.75 354.75 451.00 377.25 315.75 422.00 331.00 414.25 414.25 346.25 452.50

200.00 181.75 359.00 457.00 381.00 319.00 425.25 334.25 418.75 419.75 350.75 457.00

203.75 184.75 366.00 463.00 384.75 322.25 428.50 337.50 423.25 425.25 355.25 461.50

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PS W

orldwide Expedited

SM– Im

port Freight Collect

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page 20 for details.

– To determine your origin zone, see page 84.

– Any fraction of a pound more than the weightshown requires the next higher rate.

– To determine the rate for international multiple-package shipments, see page 101.

– See pages 102 to 137 for additional services and charges, service restrictions, and generalinformation.

– A package weighing over 150 pounds cannot be shipped using UPS Worldwide Expedited.

UPS Worldwide ExpeditedSM

Guaranteed Day-Definite Two To Five Days

Import Freight CollectZones

105 Lbs.

110

115

120

125

130

135

140

145

150Multiple-Package Shipments of More Than 150 Lbs.

Price perPound

MinimumRate

1 2 3 4 5 6 7 8 9 10 11 12

$213.25 $192.25 $378.25 $480.00 $394.25 $330.25 $436.50 $347.50 $435.25 $438.50 $365.25 $471.50

222.50 199.75 390.50 497.00 403.75 338.25 444.50 357.00 446.75 451.75 375.25 481.50

231.75 207.25 402.50 514.00 413.00 346.25 452.50 366.00 458.00 465.00 385.25 491.50

241.00 214.75 413.50 530.00 422.25 354.25 460.50 374.00 469.25 478.25 395.25 501.50

250.25 222.25 424.00 546.00 431.50 362.25 468.50 382.00 480.25 491.50 405.25 511.50

259.75 229.75 434.50 561.00 440.75 370.25 476.50 390.00 491.25 504.75 414.50 521.00

269.25 237.50 444.75 576.00 450.00 378.25 484.50 398.00 502.25 518.00 423.75 530.50

278.75 245.25 455.00 590.00 459.25 386.25 492.50 406.00 513.25 531.25 433.00 540.00

288.25 253.00 465.25 604.00 468.50 394.25 500.50 414.00 524.25 544.50 442.25 549.50

297.75 260.75 475.50 618.00 477.75 402.25 508.50 422.00 535.25 557.75 451.50 559.00

1.99 1.74 3.17 4.12 3.19 2.68 3.39 2.81 3.57 3.72 3.01 3.73

297.75 260.75 475.50 618.00 477.75 402.25 508.50 422.00 535.25 557.75 451.50 559.00

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98

UPS 3 Day SelectSM

Guaranteed Three Days From Canada

Import Freight CollectUPS 3 Day SelectSM From CanadaGuaranteed delivery by the end of the thirdbusiness day from most locations in Canada to every address in the 48 contiguous states.

Rates include pickup and door-to-door deliverywith routine in-house customs clearance by UPS Customhouse Brokerage or its designee(excluding UPS Supply Chain Solutions, Inc.).

Visit ups.com® or call 1-800-782-7892for guarantee details, service availability, and delivery time commitments.

Zones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

1 2 3

$22.05 $22.10 $22.85

23.70 24.20 25.20

25.30 26.35 27.55

26.90 28.45 29.90

28.50 30.60 32.25

30.15 32.75 34.70

31.75 34.90 37.15

33.35 37.00 39.60

34.95 39.10 42.00

36.60 41.15 44.20

38.20 42.90 46.30

39.80 44.60 48.30

41.40 46.25 50.20

43.00 47.85 52.10

44.65 49.45 53.90

46.25 51.00 55.70

47.75 52.55 57.45

49.30 54.10 59.20

50.85 55.55 60.95

52.40 56.95 62.70

53.90 58.15 64.10

55.30 59.30 65.30

56.65 60.45 66.50

58.00 61.60 67.60

59.35 62.75 68.60

60.65 63.85 69.60

61.95 64.90 70.60

63.25 65.95 71.65

64.50 67.00 72.70

65.70 68.05 73.75

Zones

31 Lbs.

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

52

54

56

58

60

62

64

66

68

70

1 2 3

$66.85 $69.10 $74.85

67.95 70.15 75.95

68.90 71.20 77.05

69.85 72.25 78.10

70.75 73.30 79.15

71.65 74.40 80.20

72.55 75.50 81.25

73.45 76.60 82.30

74.30 77.70 83.35

75.15 78.75 84.45

76.00 79.85 85.55

76.85 80.95 86.65

77.75 82.05 87.75

78.65 83.15 88.80

79.55 84.20 89.85

80.45 85.25 90.90

81.35 86.30 92.00

82.25 87.35 93.10

83.15 88.40 94.20

84.05 89.45 95.30

85.80 91.60 97.30

87.60 93.75 99.40

89.40 95.85 101.60

91.20 97.95 103.70

93.00 100.10 105.90

94.85 102.25 108.00

96.70 104.40 110.10

98.50 106.55 112.30

100.30 108.70 114.40

102.10 110.85 116.55

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PS 3 D

ay Select SMFrom

Canada –

Import Freight C

ollect

UPS 3 Day SelectSM

Guaranteed Three Days From Canada

Import Freight Collect

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page20 for details.

– To determine your origin zone, see page 84.

– Any fraction of a pound more than theweight shown requires the next higher rate.

– To determine the rate for internationalmultiple-package shipments, see page 101.

– See pages 102 to 137 for additionalservices and charges, service restrictions,and general information.

– A package weighing over 150 poundscannot be shipped using UPS 3 Day SelectFrom Canada.

Zones

72 Lbs.

74

76

78

80

82

84

86

88

90

92

94

96

98

100

Zones

105 Lbs.

110

115

120

125

130

135

140

145

150Multiple-Package Shipments of More Than 150 Lbs.

Price perPound

MinimumRate

1 2 3

$103.95 $112.95 $118.75

105.80 115.05 120.85

107.60 117.15 123.05

109.40 119.30 125.15

111.20 121.45 127.35

113.00 123.60 129.50

114.85 125.75 131.65

116.70 127.90 133.80

118.55 130.05 135.90

120.40 132.20 138.00

122.20 134.35 140.10

124.00 136.50 142.20

125.80 138.65 144.30

127.60 140.80 146.40

129.40 142.95 148.50

1 2 3

$134.00 $148.30 $156.50

138.60 153.65 164.40

143.20 159.00 172.30

147.80 164.35 180.20

152.40 169.70 188.10

157.00 175.05 196.00

161.60 180.40 203.90

166.20 185.75 211.80

170.80 191.10 219.70

175.40 196.45 227.60

1.16 1.30 1.49

175.40 196.45 227.60

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100

UPS Standard From CanadaGuaranteed, economical ground delivery to every address in the 48 contiguous states.

Charges for customs clearance are notincluded. We will provide customs brokerageservices unless otherwise specified on theexport documentation. See page 107 for UPSbrokerage rates. Brokerage charges, duties, and taxes will be billed to the importer unlessotherwise indicated by the shipper.

Your shipments receive guaranteed on-timedelivery or your money back – subject to the terms of the UPS Service Guarantee.

Visit ups.com® or call 1-800-782-7892for guarantee details, service availability, and delivery time commitments.

UPS StandardGuaranteed Day-Definite From Canada

Import Freight CollectZones

1 Lbs.

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

Zones

31 Lbs.

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

52

54

56

58

60

62

64

66

68

70

2 4 6

$11.00 $11.15 $11.60

11.60 11.80 12.35

12.10 12.40 13.15

12.60 13.05 13.95

13.00 13.65 14.70

13.40 13.90 15.50

13.80 14.45 16.25

14.25 15.05 17.05

14.65 15.70 17.85

15.10 16.35 18.60

15.50 16.95 19.40

15.90 17.55 20.20

16.30 18.20 20.95

16.75 18.85 21.70

17.15 19.45 22.45

17.50 20.00 23.25

17.85 20.55 24.05

18.25 21.10 24.85

18.60 21.65 25.65

18.95 22.15 26.45

19.35 22.65 27.20

19.70 23.15 27.95

20.05 23.70 28.75

20.40 24.20 29.55

20.75 24.70 30.30

21.15 25.25 31.10

21.50 25.80 31.85

21.85 26.30 32.60

22.25 26.80 33.40

22.65 27.30 34.20

2 4 6

$23.10 $27.85 $35.00

23.55 28.40 35.75

24.00 28.90 36.55

24.50 29.40 37.30

24.95 29.90 38.05

25.40 30.55 38.85

25.90 31.25 39.65

26.35 32.00 40.45

26.80 32.75 41.25

27.30 33.50 42.00

27.75 34.20 42.75

28.20 34.90 43.55

28.70 35.65 44.35

29.15 36.40 45.15

29.60 37.15 45.95

30.10 37.85 46.70

30.55 38.55 47.45

31.00 39.25 48.20

31.50 39.95 48.95

32.00 40.65 49.70

33.00 42.15 51.40

34.05 43.65 53.05

35.10 45.05 54.65

36.15 46.45 56.25

37.15 47.85 57.85

38.20 49.25 59.45

39.25 50.55 61.05

40.25 51.85 62.65

41.30 53.15 64.25

42.35 54.45 65.85

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PS Standard From

Canada – Im

port Freight Collect

UPS StandardGuaranteed Day-Definite From Canada

Import Freight Collect

– The rates shown are for shipments to the United States.

– Dimensional weight may apply. See page20 for details.

– To determine your origin zone, see page 84.

– Any fraction of a pound more than theweight shown requires the next higher rate.

– To determine the rate for internationalmultiple-package shipments, see below.

– See pages 102 to 137 for additionalservices and charges, service restrictions,and general information.

– A package weighing over 150 poundscannot be shipped using UPS StandardFrom Canada.

Shipment Pricing (Import Freight Collect) for UPS Worldwide Express PlusSM, UPS Worldwide ExpressSM, UPS Worldwide ExpeditedSM, UPS 3 Day SelectSM From Canada, and UPS Standard From Canada

What Qualifies1. You have multiple-package shipmentsto a single consignee on the same day.

2. You use UPS OnLine® WorldShip®,UPS Internet Shipping, UPSCampusShipTM, or a UPS OnLine®

Compatible vendor shipping systemthat supports full international serviceor a UPS Worldwide Services Waybill.

What Does Not QualifyShipment pricing does not apply to UPS Letters.

RatesRates are based on the total actualweight or the total dimensional weight of all packages in a shipment,

whichever is greater. Refer to page 20for instructions on calculatingdimensional weight.

For shipments weighing 150 pounds or less, locate the rate for the total weightof the shipment on the appropriate rate chart.

To determine the rate for a shipmentweighing more than 150 pounds,multiply the total weight (rounded to the next whole pound) by theappropriate price per pound as shown under the shipment weightdesignations above 150 pounds. The amount billed will be the result of this calculation or the minimum rate shown, whichever is greater.

Zones

72 Lbs.

74

76

78

80

82

84

86

88

90

92

94

96

98

100

Zones

105 Lbs.

110

115

120

125

130

135

140

145

150Multiple-Package Shipments of More Than 150 Lbs.

Price perPound

MinimumRate

2 4 6

$43.35 $55.75 $67.45

44.35 57.05 69.05

45.30 58.30 70.65

46.20 59.55 72.25

47.10 60.80 73.85

48.05 62.05 75.50

49.00 63.30 77.15

49.90 64.50 78.80

50.85 65.70 80.45

51.80 66.90 82.10

52.70 68.00 83.75

53.60 69.10 85.35

54.50 70.15 86.95

55.40 71.20 88.55

56.25 72.25 90.15

2 4 6

$57.80 $73.60 $92.55

59.35 74.95 94.95

60.90 76.30 97.35

62.45 77.65 99.75

64.00 79.00 102.15

65.45 80.35 104.55

66.90 81.70 106.95

68.35 83.05 109.35

69.80 84.40 111.75

71.25 85.75 114.15

0.44 0.47 0.65

71.25 85.75 114.15

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102

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

Value-Added Services

Domestic Services

Value-added services are available with allUPS domestic service options except UPS®

SonicAir®, unless otherwise indicated.

Collect On Delivery (C.O.D.)C.O.D. service is available for packagesshipped throughout the United States and Puerto Rico. Currency is not accepted for payment. The service charge is $7 per package.

C.O.D. Electronic Processing1. Use UPS OnLine® WorldShip®, UPS InternetShipping, UPS CampusShipTM, or a UPSOnLine® Compatible vendor shipping system.

2. Type in the package and C.O.D. informationand the shipping system will produce a bar-coded address label that contains all C.O.D.information.

3. Place the label on the package.

Manual C.O.D. Tags1. Type or print an address label and attach it to the top of your package.

2. Complete a UPS C.O.D. tag per theinstructions on the tag and specify the exactamount due.

3. Attach the C.O.D. tag to the package,covering the address label. Retain the“Shipper Receipt” portion for your records. A UPS C.O.D. tag must be attached to each package for which a C.O.D. amount is to be collected.

4. Indicate that the package is a C.O.D.shipment, and record the C.O.D. amount in the appropriate field of the shipping system you use.

5. Attach the appropriate labels for the services you have selected.

C.O.D. Enhancement ProductsUPS CapitalSM, the financial services arm ofUPS, provides several automated advancefunding and credit protection options for UPS C.O.D. deliveries. For more informationabout these options, call 1-800-472-3190 or visit www.upscapital.com.

C.O.D. Secure ServiceProvides advance funding for UPS C.O.D.deliveries. Covered C.O.D. deliveries areprotected against nonpayment, and availablefunds are transferred directly into yourdesignated bank account, usually within two to three days after delivery. View remit-tance statements and images of depositedand returned checks via the Internet in down-loadable formats.

C.O.D. Automatic ServiceProvides advance funding for UPS C.O.D.deliveries. C.O.D. payments are processedand available funds are transferred directlyinto your designated bank account usuallywithin two to three days after delivery. Viewremittance statements and images of depositedand returned checks via the Internet in down-loadable formats.

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103

Process. Value-A

dded ServicesD

omestic Services

Excess Value InsuranceA package is automatically protected againstloss or damage up to $100. Additionalprotection up to $50,000 per package isavailable upon request. The charge for eachadditional $100 insured value or fractionthereof is $.35. Refer to the “Terms andConditions” beginning on page 148 for moreinformation.

Hold for PickupHold for Pickup service is available at noadditional charge. We’ll deliver the package to the UPS facility you select and call theconsignee by telephone for pickup.

Packages are usually available by 8:30 a.m.on the scheduled day of delivery. Whenpicking up the package, the recipient may be required to present a driver’s license orother photo identification. Packages notpicked up within five business days of arrivalwill be returned.

Hold for Pickup service is not available for Saturday delivery shipments. Call 1-800-PICK-UPS® to determine the mostconvenient UPS Hold for Pickup location.

For each package, complete an address labelshowing the words “Hold for Pickup,” theconsignee’s name, telephone number, thename of a contact person, and the full addressof the UPS facility. In addition, apply a UPSHold for Pickup label above the address labelon the package. Visit “Supplies” on ups.com®

or call 1-800-PICK-UPS to order Hold forPickup labels.

Saturday Delivery and PickupSaturday delivery is available for UPS NextDay Air® Early A.M.® and UPS Next Day Air®

Letters or packages. Saturday delivery is not available for UPS Next Day Air Saver®

Letters or packages. Refer to ups.com or call 1-800-PICK-UPS for delivery areas. Each Letter or package must bear a SaturdayDelivery routing label. The charge for thisSaturday delivery service is $12.50 perLetter or package. This fee is billed to thepayer of the transportation charges.

If a Saturday pickup is requested, the chargeper Letter or package is $10. This service is available for UPS Next Day Air Early A.M.,UPS Next Day Air, UPS Next Day Air Saver,UPS 2nd Day Air A.M.®, and UPS 2nd DayAir®. If a Saturday pickup is scheduled, butnothing is shipped, a $10 service charge willbe assessed.

Ship NotificationProvides notification and the trackingnumber(s) of a shipment requested by the shipper. Ship Notification is a feature of Quantum View NotifyTM available in UPS OnLine® WorldShip® and UPS OnLine®

Compatible vendor shipping systemsapproved to use this service. Only e-mailnotification is provided through UPSCampusShipTM or UPS Internet Shipping. The per-package charge for each notification is:

– $1 for a fax notification.

– No charge for an e-mail ship notification.

Domestic Services (continued)

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104

Domestic Services (continued)

UPS Return ServicesUPS ReturnsSM

(options to generate your label)Authorized Return Service (ARS) – A contrac-tual service to send a preprinted return label to your customer. We will preprint the returndestination on the return label according toyour specifications and provide you with anample supply of return labels. You have theoption of including a return label with youroutbound shipment or distributing the labelseparately to your customer who then appliesthe label to the package and drops it off at aUPS Customer Counter, pickup location,authorized shipping outlet, gives it to a UPSservice provider, or calls 1-800-PICK-UPS®

to request a pickup for an additional fee.Available via UPS Next Day Air®, UPS 2ndDay Air®, UPS 3 Day Select®, and UPSGround. Consult your UPS accountexecutive about this contractual service.

Print Return Label – Print a label for thereturn of a UPS-compatible package withinthe United States. Available via UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select,and UPS Ground services, where available,for shippers using UPS OnLine® WorldShip®,UPS Internet Shipping, or UPS CampusShipTM.You generate the label and include in anoutbound shipment or distribute separately to your customer, who then applies the label to the package and drops it off at a UPS Customer Counter, pickup location,authorized shipping outlet, gives it to a UPSservice provider, or calls 1-800-PICK-UPS to request a pickup for an additional fee. Theadditional service charge per package: $.50.

This service is available via UPS InternetShipping effective March 31, 2003.

Electronic Return Label – Electronicallytransmit a label via e-mail to your customerfor the easy return of a UPS-compatiblepackage within the United States. Availablevia UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select, and UPS Ground services,where available, for shippers using UPSOnLine WorldShip. Your customer prints the label, applies it to the package, thendrops off the package at any UPS CustomerCounter, pickup location, authorized shippingoutlet, gives it to a UPS service provider, or calls 1-800-PICK-UPS to request a pickupfor an additional fee. The additional servicecharge per package: $1.

Print and Mail Return Label – Provides yourcustomer with a preprinted label via mail forthe return of a UPS-compatible packagewithin the United States. Available via UPSNext Day Air, UPS 2nd Day Air, UPS 3 DaySelect, and UPS Ground services, whereavailable, for shippers using UPS OnLineWorldShip. We print the label upon yourrequest and mail it to your customer, whoapplies the label to the package and drops it off at a UPS Customer Counter, pickuplocation, authorized shipping outlet, gives it to a UPS service provider, or calls 1-800-PICK-UPS to request a pickup for anadditional fee. The additional service chargeper package: $2.25.

UPS Returns Plus (options for pickup)1 UPS Pickup Attempt – Request a pickupfor the easy return of a UPS-compatiblepackage within the United States. Availablevia UPS Next Day Air, UPS 2nd Day Air, UPS 3 Day Select, and UPS Ground services,where available, for shippers using UPSOnLine WorldShip, UPS Internet Shipping,

Value-Added Services

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

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Process. Value-A

dded ServicesD

omestic Services

Domestic Services (continued)

UPS CampusShipTM, or a UPS OnLine®

Compatible vendor shipping system. We willtake the return label to your customer’spickup location and pick up the package. If the package cannot be picked up on thefirst attempt, we will leave the label at thepickup location. Your customer then appliesthe label to the package and drops it off at a UPS Customer Counter, pickup location,authorized shipping outlet, gives it to a UPSservice provider, or calls 1-800-PICK-UPS®

to request a pickup for an additional fee. Theadditional service charge per package: $4.

This service is available via UPS CampusShipeffective March 3, 2003.

This service is available via UPS InternetShipping effective March 31, 2003.

3 UPS Pickup Attempts – Request a pickupfor the return of a UPS-compatible packagewithin the United States. Available via UPSNext Day Air®, UPS 2nd Day Air®, UPS 3 DaySelect®, and UPS Ground services, whereavailable, for shippers using UPS OnLine®

WorldShip®, UPS Internet Shipping, UPSCampusShip, or a UPS OnLine Compatiblevendor shipping system. We will take thereturn label to your customer’s pickup locationand pick up the package. If the packagecannot be picked up on the first attempt, we will attempt to pick up the package oneach of the next two business days. If thepackage cannot be picked up after the thirdattempt, the label will be returned to UPS. Theadditional service charge per package: $5.25.

This service is available via UPS CampusShipeffective March 3, 2003.

This service is available via UPS InternetShipping effective March 31, 2003.

Call Tag – Request a pickup, via UPS Ground,for the return of a UPS-compatible packagewithin the 48 contiguous states. Available viaUPS Ground service, where available, forshippers using Electronic Data Interchange(EDI) transmissions, or by completing themanual Call Tag form. We will take the packagelabel to your customer’s pickup location andpick up the package. If the package cannotbe picked up on the first attempt, we willattempt to pick up the package on each of the next two business days. If the packagecannot be picked up after the third attempt,the Call Tag will be returned to UPS, and thetransportation charges will be credited to theshipper. The additional service charge perpackage: $5.75.

UPS ReturnsSM on the WebAn innovative, Web-enabled, contractualreturn service designed to expedite businessreturns by automating the returns processcompletely from your Web site. Labels aretransmitted electronically to your customersand can be affixed to the package(s) intendedto be returned. Key features of this serviceinclude reduced processing time, full packagetracking, and improved customer service.It’s hosted by an Application Service Provider(ASP), which means you won’t have to maintainthis service on your server, and you’re sure to have the most up-to-date program.

Please visit our Web site at www.ec.ups.com/ecommerce/solutions/c5a.html or consultyour UPS account executive to determinewhether UPS Returns on the Web is theappropriate solution for your business.

Note: A pickup charge of $10will be assessed when pickup is requested for a UPS 3 DaySelect® or UPS Ground ReturnService package when no otherpackages are shipped.

Note: Hazardous Materialsrequiring shipping papers are not allowed in UPS ReturnServices.

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International Services

The information below applies to all levelsof UPS international service except UPS®

SonicAir®, unless otherwise indicated.

Billing OptionsThe Billing Options charges per shipment are:

– $15 – Bill Duty/Tax and Shipping Charges to Shipper.

– $15 – Delivered Duty Paid, V.A.T. Unpaid.

Brokerage ServiceFor Brokerage Service per shipment:

– Routine customs clearance (includingformal entries for shipments of up to fivetariff lines) applies to UPS WorldwideExpress PlusSM, UPS Express NA1, UPSWorldwide ExpressSM, UPS WorldwideExpeditedSM, and UPS 3 Day SelectSM

From Canada at no additional charge. An additional charge will apply if customsclearance is performed by someone otherthan UPS Customhouse Brokerage or itsdesignee (excluding UPS Supply ChainSolutions, Inc.).

– For UPS Standard To and From Canadashipments, UPS provides customsbrokerage service unless otherwisespecified by the importer. The importer is responsible for all brokerage charges,duties, and taxes at time of import.

– Additional charges may apply. See the next page for details.

– The UPS Service Guarantee does not applyunless customs clearance is performed byUPS Customhouse Brokerage or its designee(excluding UPS Supply Chain Solutions, Inc.).

UPS Customhouse BrokerageSince 1985, UPS Customhouse Brokeragehas been providing outstanding value andservice, backed by the solid reputation of UPS.

UPS handles your shipment every step of theway, including customs clearance. Eliminatingthird-party brokerage means routine customsclearance stays routine – quick, smooth, and very reliable.

Customs clearance begins while your shipmentis still in transit. UPS is electronically linkedwith customs in the United States, Canada,and major countries throughout Europe, Asia,and the Americas.

We clear every shipment with expertise andpersonal attention. Our brokerage experts are dedicated to monitoring the latest importand export compliance laws and regulations.We have developed an integral workingrelationship with U.S. Customs for the fastestsolution to all of your brokerage needs.

We take a personalized approach to brokerage,offering a streamlined process that facilitatesthe movement of customers’ most frequentlyshipped goods through customs.

We employ our own staff of skilled customsbrokerage specialists worldwide. This expertisemeans you get rating accuracy, customerservice responsiveness, and a confidencelevel that’s second to none.

All UPS Worldwide Express Plus, UPS ExpressNA1, UPS Worldwide Express, UPS WorldwideExpedited, and UPS 3 Day Select From Canadarates include routine customs clearance. Thismeans you don’t have to specify a broker –routine customs clearance is built into yourrates when you use UPS CustomhouseBrokerage to perform the customs clearance.Your shipments will receive quick, smooth,and reliable clearance.

UPS also provides services designed tofacilitate movements of your UPS Standardshipments to and from Canada and othernon-routine services that include formal entryclearance, live entry clearance, temporaryimport bonds, and duty drawbacks. In addition,UPS can provide customs clearance for otherocean, air cargo, truck, and rail U.S. imports.

For more information on any of our brokerageservices, call 1-800-782-7892.

Value-Added Services

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup.

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*No charge for routine customs clearance performed by UPSCustomhouse Brokerage for shipments into the United States,including entries of up to five classification lines. Formalentries on UPS Standard shipments have a minimum charge of $31. See page 108 for the description of a formal entry.Additional charges may apply for complex customs-clearanceprocedures.

**When UPS Customhouse Brokerage is designated as thecustoms broker on the commercial invoice, your shipmentreceives guaranteed on-time delivery – or your money back.Call 1-800-782-7892 for details.

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International Services (continued)

Entry Preparation Charges for Importing into the United StatesAll rates and values are shown in U.S. funds. Rates do not include applicable taxes.

UPS Worldwide Express PlusSM

UPS Express NA1UPS Worldwide ExpressSM

UPS Worldwide ExpeditedSM UPS StandardValue for Duty UPS 3 Day SelectSM From Canada From Canada**

$0 to $200 No Charge* No Charge*

$200.01 to $1,250 No Charge* $21

$1,250.01 to $2,000 No Charge* $31

Each Additional $1,000 or Part Thereof No Charge* $ 1.50

Brokerage ServicesSpecial EntriesDuty Drawbacks . . . . . . . . . . . . . . . . . . . . . . . $ 75

Temporary Import Entry. . . . . . . . . . . . . . . . $ 75

Warehouse/Foreign Trade Zone (FTZ) Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 125

Entry-Line Charge after First Five Lines . . . . . . . . . . . . . . . . . . . . . . . $ 3

Live Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 20

Other Government Agency (OGA) Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . $ 20

Bonds (Contract Only)Continuous Entry Bond . . . . . . . . . . . . . . . . $ 300

In-Transit Bond . . . . . . . . . . . . . . . . . . . . . . . . $ 75

Transportation Handling . . . . . . . . . . . . . . . $ 25

Single Entry Bond (SEB) (MinimumCharge) – Air/Ground . . . . . . . . . . . . . . . . $30/$20

Charge per Additional $1,000 or Part ThereofExceeding $10,000 Bond – Air/Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . .$ 3/$2

Other ServicesWarehouse Storage – Air/Ground – per Day after Five Days. . . . . . . . . . . . . . . $ 30 +

$.02 per kg

Marking Notice Processing . . . . . . . . . . . . $ 75

North American Free Trade Agreement (NAFTA) Processing . . . . . $ 15

Protest Filing . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 85

Each Additional Entry Protested. . . . Negotiable

Disbursement Fee . . . . . . . . . . . . . 2% of Duty/Tax (minimum $5)

Overtime Service (Hourly Rate). . . . . . . . $ 50

The information below applies to all levels of UPS international service except UPS®

SonicAir®, unless otherwise indicated.

Explanation of Brokerage Services for Importing into the United StatesContinuous Entry Bond: A one-year bond for all entries made in a single year with up to $50,000 coverage. Required only underspecial circumstances.

Disbursement Fee: Customers are responsiblefor payment of duty and taxes. When fundsare not provided in advance, a fee of twopercent (minimum $5) of the amountadvanced by UPS will be charged.

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Value-Added Services

Duty: A fee imposed by customs on importedmerchandise. Based on the value and/orgross weight; may differ according to thecommodity.

Duty Drawback: The preparation of a refundrequest for part or all of customs duty ordomestic tax paid on imported merchandisethat was subsequently manufactured into a different article or re-exported.

Fish and Wildlife (F&W): The governmentcharges a fee for any shipment requiring fish and wildlife clearance. The amountassessed by F&W depends upon the port of entry into the United States.

Formal Entry: Required for shipments valuedat more than $2,000 (U.S.) or for shipmentscontaining specific commodities designatedby U.S. Customs.

In-Transit Bond (IT Bond): Allows a shipmentto be transported or warehoused under U.S.Customs supervision until it is formally enteredinto the customs territory of the United Statesand duty is paid, or until it is exported fromthe United States.

Live Entry: A type of U.S. Customs Entry thattypically requires a visa license from the exportcountry when mandated by U.S. Customs(such as textiles). These shipments usuallyrequire a formal entry and an additional dayof customs clearance.

Marking Notice Processing: Special documentsmust be filed for a shipment not properlymarked with the country of origin. A customsPower of Attorney must also be completedand on file with brokerage before the ship-ment can be forwarded to the consignee for proper marking.

Merchandise Processing Fee: A non-refundable fee charged by U.S. Customs for administrative expenses for processing an imported shipment requiring formal entry.

NAFTA Processing: Special processing toensure that the required NAFTA documentationon a shipment is complete to allow anyapplicable reduced tariff.

Other Government Agency (OGA) Entry:Other government agencies work with U.S. Customs on regulating and controllingcommodities coming into the United Statesfrom other countries. Special documents must be submitted to these agencies for ship-ments that contain controlled commodities.These agencies include the Food and Drug Administration (FDA), Department of Agriculture (USDA), and the FederalCommunications Commission (FCC), among others.

Overtime Service: When additional, non-routine activities are required for entry ofmerchandise, selected services may beperformed by UPS at the request of theimporter. Services offered include (but are not limited to) manipulations, labeling,inventory, etc. Please contact a Brokeragespecialist if there is a need for additionalclearance services.

Protest Filing: A request from an importer to recoup overpayment of duty to U.S.Customs due to a description discrepancy or misclassification on the customs entry.

Single Entry Bond (SEB): A one-time bondissued to ensure compliance with U.S. lawsand regulations. When an SEB is necessary,we will contact the importer prior to customsclearance.

Temporary Import Entry: A special customsentry for merchandise to be brought into the country exempt of duty, provided themerchandise exits the country within a certainamount of time and under U.S. Customssupervision.

International Services (continued)

Visit ups.com® or call 1-800-782-7892 for guarantee details, service availability, delivery time commitments, or to request a pickup.

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Transportation Handling Fee: Assessed whenshipments are removed from the UPS system,at the request of the importer, to be forwardedto another broker for clearance. The shipmentsare transferred from the UPS-bonded facilityto the designated bonded agent’s facility. Abonded carrier or cartman must be used totransfer goods in-bond from UPS to anothercarrier based on approval to move the goodsfrom customs. The transfer may be denied by UPS Customhouse Brokerage.

Warehouse/Foreign Trade Zone Fee: A feeassessed to the customer when a request is made by the importer to file a warehouse or Foreign Trade Zone (FTZ) entry. Thesetypes of entries are non-routine and must be requested by the importer to UPSCustomhouse Brokerage.

Certificate of OriginCan be prepared by UPS on behalf of the shipper for goods manufactured and originating within the United States. The fee is $10 per shipment.

Currency Conversion Rate FeeCharges to a payer’s account in a foreigncurrency will be converted to the payer’scurrency using a weekly exchange ratesecured through Major Money Center Banks.The fee is .75 percent of the currency amountconverted.

Excess Value InsuranceA shipment is automatically protected againstloss or damage up to $100. Additional protec-tion up to $50,000 per package is availableupon request. The charge for each additional$100 insured value or fraction thereof is $.35.Refer to the “Terms and Conditions” begin-ning on page 148 for more information.

Saturday DeliverySaturday delivery is available for UPSWorldwide Express PlusSM and UPS WorldwideExpressSM. Refer to ups.com® or call 1-800-782-7892 for delivery areas. EachLetter or package must bear a SaturdayDelivery routing label. A $12.50 fee for eachshipment is billed to the payer of the trans-portation charges.

Ship NotificationProvides notification and the trackingnumber(s) of a shipment requested by the shipper. Ship Notification is a feature of Quantum View NotifyTM available in UPS OnLine® WorldShip® and UPS OnLine®

Compatible vendor shipping systemsapproved to use this service. Only e-mailnotification is provided through UPSCampusShipTM or UPS Internet Shipping. The per-package charge for each notification is:

– $1 for a fax notification.

– No charge for an e-mail ship notification.

Shipper’s Export Declaration (S.E.D.)We can prepare and file an S.E.D. on yourbehalf when all data required is provided and we obtain proper Power of Attorney. The charge per shipment is $10.

UPS CapitalSM

Through its international lending opportunities –letters of credit, export receivables services,import financing, export working capital, lines of credit, equipment loans, and inventoryloans for companies located in emergingmarkets that buy U.S. goods – UPS Capitalcan help remove many of the barriers of doing business internationally. To reduce the risks of non-payment, avoid bad debt, or manage international collections, refer towww.upscapital.com for more information.

International Services (continued)

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UPS Exchange CollectSM

A contractual service for financial settlementof goods shipped using UPS’s internationalservices. After shipment is made, but prior to delivery, payment for the value of thegoods is received by UPS from the importer.Once the final delivery has been verifiedthrough UPS’s technology, the value of thegoods is electronically remitted to theexporter’s bank account less any applicableservice charge.

Who Should Use Exchange Collect?– Companies looking to expand into new

global markets and grow their customerbase, without assuming additional payment risk.

– Companies looking to increase top-lineinternational sales without a correspondingincrease in accounts receivables.

– Companies with late-paying customers or high receivable write-offs.

UPS OnLine® WorldShip®, WorldShipInternational, UPS Connect, or a UPS-approvedUPS OnLine® Compatible vendor shippingsystem is required.

The shipper selects the Exchange Collectoption in WorldShip and simply entersinformation for: the value of goods that the shipper wishes UPS to collect from theconsignee, the currency for the financialtransaction, the percentage of the servicecharge the consignee will pay, and the e-mailaddress of the consignee.

All of our billing options are available forExchange Collect shipments. UPS will billtransportation charges, any applicable dutiesand taxes, as well as any additional chargesassociated with the shipment. UPS CapitalSM

will collect any service charges associatedwith the financial transaction from the wiretransfer remittance to the exporter.

For information on origin and destinationcountries where Exchange Collect servicesare available, please call 1-800-782-7892or visit ups.com®.

This service is available effective March 10, 2003.

UPS World EaseSM

A contract service for companies with multipleshipments to a single country on the sameday. This service also provides a solution for shipments destined to multiple countriesin the European Union.

Through an automated shipment preparationprocess, summary documentation is preparedand transmitted with your shipments to UPS,enabling a single customs clearance procedurecovering all shipments in the consolidation.This guaranteed service is a feature of UPS Express NA1, UPS Worldwide ExpressSM,UPS Worldwide ExpeditedSM, and UPSStandard To Canada.

As multiple shipments will travel together untilcustoms clearance, transit times may varyfrom traditional single-shipment transit times.Contact your UPS account executive forfurther information.

Value-Added Services

International Services (continued)

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

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PS

®SonicA

ir®

DomesticShipments more than 25 pounds and up to 70 pounds within the commercial airlinepriority package guidelines (additional weight –70 pounds or less): $1.25 per pound orfraction thereof.

Commercial airline fee charged for packagesweighing more than 70 pounds or multiplepieces exceeding priority package guidelines,assessed in 50-pound increments (additionalairbill – more than 70 pounds): $85 per 50 pounds or fraction thereof.

Each additional 50 pounds, or fractionthereof, on drive-only shipments more than50 pounds (additional weight – drive serviceonly): $15.

Insured value protection is available.Additional charges and conditions apply. Call 1-800-451-4550 for details.

Pickup or delivery on holidays including New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, andChristmas (holidays): $60.

Pickup or delivery before 8:00 a.m. or after 8:00 p.m. Monday through Friday, or on a weekend (early morning, late evening,and weekend service): $45.

Switching from one airline to another whena direct flight is not available to the destina-tion and more than one airline must be used(switch): $126.

Each hour a courier must wait beyond the first 15 minutes for a pickup, accrued at 15-minute intervals (waiting time): $30 per hour.

InternationalOvertime customs clearance and additionalafter-hours fees may apply to internationaldeliveries.

Domestic same-day transport to U.S. gatewaycity up to 50 pounds combined withinternational service: $115.

Additional 50-pound increments after the first 50 pounds for domestic same-day,combined with international service: $85.

Additional mileage charge for internationalshipments may apply (varies by country). Call 1-800-692-0898 for details.

Each hour a courier must wait beyond the first 15 minutes for a pickup, accrued at 15-minute intervals (waiting time): $75 per hour.

Insured value protection is available.Additional charges and conditions apply. Call 1-800-692-0898 for details.

International documentation charges:Commercial invoice up to 10 line items . . . . . . . . . . . . . . . . . . . . . $ 12

Each line item thereafter. . . . . . . . . . . . . . . $ 2

Layout fee for customs duties and taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10%

Visit sonicair.ups.com or call 1-800-451-4550 for domestic shipments and 1-800-692-0898for international shipments to obtain guarantee details, serviceavailability, delivery time commit-ments, or to request a pickup.

UPS SonicAir®

Note: Additional surcharges may apply. Call 1-800-451-4550 for domestic shipments or 1-800-692-0898 for international shipments to obtain more information.

Note: Hazardous Materials/International Dangerous Goods are not accepted in UPS SonicAir® service.

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Visit ups.com® or call 1-800-PICK-UPS® for guaranteedetails, service availability, delivery time commitments, or to request a pickup.

Automated Processing

Shipping Solutions

UPS Solution

UPS OnLine®

WorldShip®

UPS Internet Shipping

UPS CampusShipTM

Shipping Environment

Centralized Shipping(shipping room,warehouse)

Decentralized Shipping(independent employees,front office, administrativestaff, etc.)

Decentralized Shipping with Centralized Control(independent employees,front office, administrativestaff, etc., with admin-istrator controls)

All of our technology shipping solutions willhelp you ship more efficiently. You choosewhich one is right for your business. All UPSshipping systems offer:

– Fast and easy shipping to any of theworldwide destinations served by UPS.

– Point-and-click entry of address-bookinformation.

– Archived shipping history that can be tracked with a click of the mouse.

– Increased accuracy and reduced errorscompared to cumbersome paper forms.

– E-mail Ship Notification to alert yourrecipients about a requested shipment.

To determine the right UPS solution for you,simply refer to the descriptions that follow:

Note: Hazardous Materialsrequiring shipping papers andInternational Dangerous Goodsrequiring a Shipper’s Declarationfor Dangerous Goods are notaccepted through UPS InternetShipping.

UPS Internet Shipping on ups.com®

Whether you are shipping a domestic orinternational package, follow a few simplesteps and in no time, your package will beready to go. UPS Internet Shipping is fast,easy, and resides on ups.com, so there is no software to install. Everyone in yourorganization will have an easy way to ship and track with UPS from their desktop.Applicable restrictions are set forth in therequired UPS Internet Shipping click-wrapagreement, the UPS Tariff, and the “Termsand Conditions” beginning on page 148.

Features and Benefits

Full-featured software for high-performance shipping:

– Import shipments for batch processing.

– Access the shipping industry’s largest suite ofreturn services, including electronic return labels.

– Integrated export documentation simplifiesinternational shipping.

All your employees can print UPS labels from theirdesktop PCs:

– Web-based shipping system allows anyone in yourcompany to ship from anywhere.

– No software or setup required.

Gain control and reporting on your employees’shipping activities:

– A new, customized Web-based shipping systemallows anyone in your company to ship or trackfrom anywhere, but gives complete visibility andcontrol to the shipping decision maker.

– No software required.

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Advantages– Quickly determine the rates of UPS service

options, making it easier to choose theservice that best fits your needs and budget.

– Create professional shipping labels fromyour inkjet or laser printer.

– Store the addresses you ship to frequently,and reuse them with a simple point and click.

– Your shipment information is stored, so it’s easy to track previous shipments(including signature) or to verify pastshipment information and rates.

– Arrange for a driver to pick up yourshipments or find one of 52,000 drop- off locations without leaving our site.

UPS OnLine® WorldShip®

Manage all of your domestic and internationalshipping functions right from your desktopcomputer with UPS OnLine WorldShip, ourfree, super-resourceful shipping software.

AdvantagesWith UPS OnLine WorldShip you can:

– Access the full portfolio of UPS shippingservices.

– Speed shipment processing with point-and-click address entry.

– Display current rates instantly with the built-in rate calculator.

– Customize your default settings to matchyour shipping preferences.

– Track packages or multipiece shipments by reference number or tracking numberthrough direct access to ups.com®..

– Receive and print proof of deliveryinformation, including time of delivery and the name, address, and signature of recipient.

– Alert up to five parties to requested ship-ments, exceptions, and/or deliveries viaQuantum View NotifyTM.

– Generate all required export documentationfor international shipments.

– Import and export data to/from your spread-sheet, database, and word processingprograms.

– Import shipment data in a batch and processit manually or automatically.

– Eliminate separate C.O.D. tags withElectronic C.O.D. processing.

– Process shipments with a future pickup date.

– Access the shipping industry’s largest varietyof return services, including ElectronicReturn Labels.

– Validate addresses individually as youprepare shipments or validate all of theaddresses in your address book through a batch process.

Note: For your copy of UPS OnLine® WorldShip®,go to worldship.ups.com or call 1-800-727-8100.A contract is required forHazardous Materials/International DangerousGoods service.

Shipping Solutions (continued)

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Automated Processing

UPS CampusShipTM

A Web-based, UPS-hosted shipping systemthat everyone in your enterprise can use. Perfect for businesses with employees whomay be in the next office, the next building, or even the next state, and who ship a fewpackages a day. Businesses like law offices,banks and financial institutions, real estatefirms, and insurance agencies, just to name a few.

CampusShip is designed with both portabilityand reportability in mind. You can use it wher-ever you are, whether in your office or onthe road. You can manage the way youremployees ship with UPS by controlling thetypes of services they use, requiring andvalidating a reference code (e.g., departmentcode, cost code, or client/matter code) –even conveniently downloading all shippingactivity within your company.

From their desktop computers, your employeeswill have everything they need to prepareshipments, ship and track packages, even alerttheir recipients that a package is on its way.

To learn more about CampusShip, call 1-800-PICK-UPS® or contact your UPSaccount executive.

Advantages– Accessible from any computer connected

to the Internet.

– Conserves resources, since system needsno installation and users need minimal training.

– Access to global and personal address books.

– Customizable to your business needs.

– Import address books, employee data,shipper account numbers, and reference codes.

– Import from or link to external address books.

– Validate reference codes according to yourbusiness rules.

– E-mail notification to your recipients.

– Facilitate return shipments. This service is available via UPS CampusShip effectiveMarch 3, 2003.

– Access to all UPS billing options, includingbilling to your credit card or procurementcard. This service is available via UPSCampusShip effective March 3, 2003.

– Assistance with efficiently allocating costs to either internal departments or specific clients.

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

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entation

Manual ProcessingDocumentation

UPS Air Shipping Documents (ASDs)

UPS Worldwide Services Waybill

A manual recording option designed for yourroutine international shipments. The UPSWaybill serves as a checklist for customs and other government information required in your declaration.

– Detailed information fields to fully addressyour shipment and to include requiredcustoms information.

– Various billing options to specify howpayment of charges is handled.

– Shipment-level detail enables shipmentpricing and shipment tracking.

– With your authorization, the U.S. Shipper’sExport Declaration can be prepared by UPSon your behalf.

– The UPS Waybill helps you or yourcustomers to easily reconcile the charges.

– Shipments using the waybill are covered by applicable UPS service guarantees. Fordetails, call the UPS International CustomerService Center at 1-800-782-7892.

When you use a UPS Worldwide ServicesWaybill for multiple-package shipments to the same recipient, only the lead packagerequires a waybill. Each additional packagemust have an address label and a UPSWorldwide Services Tracking Label.

Detailed preparation instructions are includedon the reverse side of the waybill.

A manual recording option for domestic airshipments that combines an address label, a tracking label, and a shipping record into one form.

Detailed preparation instructions are printedon the reverse side of each ASD. ASDs areavailable for each of the following services:

– UPS Next Day Air® Early A.M.®

– UPS Next Day Air® (may also be used for UPS Worldwide ExpressSM)

– UPS Next Day Air Saver®

– UPS 2nd Day Air A.M.®

– UPS 2nd Day Air®

Note: HazardousMaterials/InternationalDangerous Goods serviceis not available whenusing this manualdocumentation.

® ®

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UPS uses export/import documents you prepare to properly declare yourshipment to customs in both the countryof export and the country of import. The required documents are submittedto customs to determine the applicableduties and taxes in the destinationcountry. This documentation mayinclude:

– An invoice.

– A U.S. Shipper’s Export Declaration(S.E.D.).

– A Certificate of Origin or a NorthAmerican Free Trade Agreement(NAFTA) Certificate of Origin.

– Other documents based on value,nature, and destination of shipment.

A UPS OnLine® or UPS OnLine®

Compatible vendor shipping systemthat supports full international servicemakes completing the invoice, S.E.D.,Certificate of Origin, or NAFTACertificate easy.

In order to file an S.E.D. electronically,users can log in directly to the U.S.Government Automated Export System(AES) Web site at www.aesdirect.gov to obtain the appropriate information for completing their UPS shipment.UPS recommends electronic filing asthe preferred method for S.E.D. filing.

UPS OnLine® WorldShip® 4.0 or higherand some UPS OnLine® Compatiblevendor shipping systems connect toAESDirect to allow customers to filetheir S.E.D. electronically to the CensusBureau and U.S. Customs.

UPS will charge a fee of $10 per ship-ment when asked to create and file an S.E.D. on behalf of the shipper. All required data must be provided.

Use your UPS OnLine WorldShip, UPSInternet Shipping, UPS CampusShipTM,or UPS OnLine Compatible vendorshipping system that supports fullinternational service or fill out a UPSWorldwide Services Waybill.

Document Shipments – A document* is generally defined as a written, typed, or printed communication of no commercial value. Internationaldocuments shipped in a UPS ExpressLetter envelope or in any other pack-aging generally do not require an invoice.

Non-document Shipments –International shipments containingitems other than documents typicallyrequire one original and two copies of a commercial invoice in addition to theUPS Waybill or UPS OnLine-generatedshipping label. Packages destined for Puerto Rico require one original and one copy of a commercial invoicein addition to the UPS Air ShippingDocument or UPS OnLine-generatedshipping label.

Documenting an Export Shipment

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

Manual ProcessingDocumentation

*Call 1-800-782-7892 for a list of itemsthat are classified as documents in yourdestination country.

Note: International Dangerous Goodsservice requires a contract.

RECEIVED FOR UPS BY:

DATE:TIME:

When applicable, use reverse side of

Shipper’s Copy to calculate charges.

Record total here.

SHIPPING CHARGES:

An S.E.D. is required when the value of any commodity is greater than

$2,500 U.S. or when an export license is required.

SERVICE LEVEL

Unless a greater value for insurance is declared in writing in the space provided on this waybill, the carrier’s liability is limited by the Warsaw

Convention and any amendments thereto, and the other applicable provisions contained in the Terms and Conditions on the reverse side of this

waybill which are incorporated herein by reference.

The shipper certifies that these commodities, technology or software were exported from the United States in accordance with the Export

Administration Regulations. Diversion contrary to U.S. law is prohibited.

The shipper agrees to the terms and conditions on the reverse side of this waybill. The shipper authorizes UPS to act as forwarding agent for

export control and customs purposes.

FOR INTERNATIONAL INFORMATION OR ASSISTANCE CALL 1-800-782-7892

UPS Waybill / Tracking No.4877 154 371 8

SH

IPP

ER’S

CO

PY

HARMONIZED TARIFF CODE

ECCN Export Commodity Control No.

SPECIAL INSTRUCTIONS

U.S. SHIPPER’S EXPORT DECLARATION (S.E.D.)

LICENSE NUMBER & EXPIRATION DATE OR LICENSE EXCEPTION

COUNTRY OF ULTIMATE DESTINATION

PARTIES TO

TRANSACTION

RELATED

NON-RELATED

DATE OF SHIPMENTSHIPPER’S SIGNATURE

SHIPMENT INFORMATION

NO. OF PACKAGES

IN SHIPMENT

TOTAL ACTUAL WEIGHT

OF SHIPMENT

TOTAL BILLABLE WEIGHT OF

SHIPMENT (Dimensional/Oversize,

if applicable)

DESCRIPTION OF GOODS

INDICATE IF

DOCUMENTS ONLY

Mark “X” if shipment

only contains

documents of no

commercial value

DECLARED VALUE OF SHIPMENT

FOR INSURANCE ONLY (US $)

DECLARED VALUE OF SHIPMENT

FOR CUSTOMS ONLY (US $)

REFERENCE NO. 1

REFERENCE NO. 2

AB

C

D

E

F

G

H

COMPANY NAME AND ADDRESS (Include ZIP Code)

PLEASE TYPE. SEE INSTRUCTIONS ON BACK.SHIPPER’S IDENTIFICATION NO. FOR

CUSTOMS PURPOSES (E.I.N.)

SHIPPER

SHIPPER’S UPS ACCOUNT NO.

COUNTRY

A

B

C

D

E

NAME OF SENDER

TELEPHONE NO. (Very Important)

COMPANY NAME AND ADDRESS (Include Postal Code)

CONSIGNEE’S IDENTIFICATION NO. FOR CUSTOMS

PURPOSES (V.A.T., Importers No., R.F.C. No., etc.)

CONSIGNEE’S UPS ACCOUNT NO.

COUNTRY

A

B

C

D

E

NAME OF CONTACT PERSONTELEPHONE NO. (Very Important)

COUNTRY OF ORIGIN (MANUFACTURE) OF GOODS

• Check here if S.E.D. is included with Export Documents

• Enter your A.E.S. reference if S.E.D. is electronically filed.

• Check here and complete section below if you want UPS to

prepare an S.E.D. on your behalf

02876501 2/01 W

�I

(Please mark large “X”. Select one level only. Refer

to the appropriate service guide for levels available.)

BILL “SHIPPER’S” PORTION OF SHIPPING CHARGES AS INDICATED BELOW

B

BILLING OPTION (Select one option only) Refer to the appropriate service guide for options available by country

PREPAIDFREIGHT

COLLECTFOB

DELIVERED

DUTY PAID,

V.A.T. UNPAID

BILL DUTY, TAX AND

SHIPPING CHARGES

TO SHIPPER

Shipper pays all

shipping charges.

Consignee pays

duty and V.A.T.

Shipper pays shipping

charges and duty.

Consignee pays

V.A.T. (Shipper must

have a UPS account)

Consignee pays all

shipping charges,

duty, and V.A.T.

Shipper pays

shipping charges to

port of export.

Consignee pays

balance.

Shipper pays shipping

charges to port of

import. Consignee

pays balance.

Shipper pays destination

country’s duty & tax in addition

to all shipping charges. (Shipper

must have a UPS account)C&F

A

PAYMENT OF CHARGES

FOR PREPAID BILLING OPTION ONLY

Bill UPS

Account

Credit

Card

UPS Use

Only

THIRD PARTY’S COMPANY NAME

ENTER UPS ACCOUNT NO. (THIRD PARTY) OR MAJOR CREDIT CARD NO. /American Express

Diner’s Club

Discover

MasterCard

Visa

THIRD PARTY COUNTRY

OR EXPIRATION DATE

POSTAL CODE

CONSIGNEE

Saturday Delivery

(Apply orange Saturday Delivery routing label below Waybill.)

EXPEDITED

STANDARD

EXPRESSEXPRESS PLUS

12

1+UPS WORLDWIDE SERVICES

WAYBILL

(non-negotiable)

LTRPAK

10KGBOX

25KGBOX

OTHER

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117

Process. M

anual Processing

Docum

enting an Export Shipment

Complete an Invoice: Prepare oneoriginal and two copies of the commercialinvoice (one original and one copy for Puerto Rico).

Business or personal stationery may be used if it contains all the informationshown on the blank invoice.

A blank invoice can be found on page119 or at ups.com®.*

Prepare an S.E.D.: One copy of theS.E.D. is required if:

– Any single schedule B commodity,technology, or software in the shipment is valued at more than $2,500 (U.S.).

– An export license or license exemptionis required, regardless of the value of the contents of the shipment.

An S.E.D. may be required for ship-ments between the United States and Puerto Rico.

An S.E.D. is not required for shipmentsto Canada unless the commodities arebeing exported under an export licenseor license exemption or the shipment is destined for a third country.

A blank S.E.D. can be found on page 121.

Important: A Destination ControlStatement should be placed on thecommercial invoice to ensure promptdelivery. The correct wording of thestatement is shown below and may be written, stamped, or typed on thedocumentation:

“These commodities, technology, or softwarewere exported from the United States inaccordance with the Export AdministrationRegulations. Diversion contrary to U.S. law is prohibited.”

Complete a Certificate of Origin:In addition to the one original and two copies of a commercial invoice, a Certificate of Origin is required to clear customs in many countries. Call 1-800-782-7892 to determine ifyour shipment will require a Certificateof Origin.

A blank Certificate of Origin can befound on page 123 or at ups.com.*

Documenting an Export Shipment (continued)

Note: UPS OnLine® WorldShip®

prompts you to complete requiredexport documentation as you process an international shipment. Additionally, WorldShip enables you to automate your internationaldocumentation preparation throughdata import capabilities.

*This form can also be completedonline and printed; go to “ExportDocumentation” in the “ServiceGuide” section at ups.com®, andthen click on “International Forms.”

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118

Visit ups.com® or call 1-800-782-7892 forguarantee details, service availability, deliverytime commitments, or to request a pickup.

Manual ProcessingDocumentation

Complete a NAFTA Certificate of Originfor shipments to Canada and Mexico:

For goods that are made in a NAFTAcountry and meet NAFTA eligibilityrequirements, a NAFTA Certificate ofOrigin should be included along withone original and two copies of thecommercial invoice. This certificate will allow goods that are NAFTA-eligibleoriginating under the NAFTA Rules of Origin to qualify for the reduced oreliminated duty provisions under theNorth American Free Trade Agreement.

For information regarding eligibilityunder the North American Free TradeAgreement, contact your local U.S.Customs office.

A blank NAFTA Certificate of Origin can be found on pages 125 and 126 or at ups.com®.*

Enclose all required export documen-tation in the UPS Waybill pouch or in anenvelope marked “Export Documents.”Securely affix pouch or envelope to the lead package.

Take advantage of UPS-guaranteedimport delivery options including fixedimport rates. Use the Routing Form to instruct your international businesspartners to ship to you using UPS.

A blank Routing Form can be found on pages 127 and 128.

Documenting an Export Shipment (continued)

Using a UPS Routing Form

*This form can also be completed online andprinted; go to “Export Documentation” in the“Service Guide” section at ups.com®, and thenclick on “International Forms.”

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119

InvoiceDate:

Bill of Lading/Air Waybill No.:

Invoice Number:

Purchase Order No.:

Terms of Sale (Incoterm):

Reason for Export:

SHIPPER INFORMATION:Tax ID/VAT No.:Contact Name:Company Name:Company Address:

City:State/Province:Postal Code:Country:Telephone No.:E-Mail ID:

SHIP TO:Tax ID/VAT No.:Contact Name:Company Name:Company Address:

City:State/Province:Postal Code:Country:Telephone No.:E-Mail ID:

SOLD TO:Tax ID/VAT No.:Contact Name:Company Name:Company Address:

City:State/Province:Postal Code:Country:Telephone No.:E-Mail ID:

No.Units

Unit ofMeasure

Description of Goods(include Harmonized Tariff Number if known)

Countryof Origin

UnitValue Total Value

Additional Comments:

Declaration Statement:

Invoice Line Total:

Discount/Rebate:

Invoice Sub-Total:

Freight Charges:

Insurance:

Other (Specify type) :

Invoice Total Amount:

Currency Code:

Total Number of Packages:

Total Weight (indicate LBS or KGS):

Shipper Signature/Title Date:

These commodities, technology, or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to U.S. law prohibited.

Process. International Form

s

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U.S. DEPARTMENT OF COMMERCE – U.S. CENSUS BUREAU – Economics and Statistics Administration – BUREAU OF EXPORT ADMINISTRATION

FORM 7525-V (7-25-2000) SHIPPER’S EXPORT DECLARATION OMB No. 0607-0152

11a. U.S. PRINCIPAL PARTY IN INTEREST (USPPI) (Complete name and address)

11b. USPPI EIN (IRS) OR ID NO. c. PARTIES TO TRANSACTION

� Related � Non-related

14a. ULTIMATE CONSIGNEE (Complete name and address)

14b. INTERMEDIATE CONSIGNEE (Complete name and address)

15. FORWARDING AGENT (Complete name and address)

18. LOADING PIER (Vessel only)

10. EXPORTING CARRIER

12. PORT OF UNLOADING (Vessel and air only)

27. LICENSE NO./LICENSE EXCEPTION SYMBOL/AUTHORIZATION 28. ECCN (When required)

29. Duly authorized officer or employee

30. I certify that all statements made and all information contained herein are true and correct and that I haveread and understand the instructions for preparation of this document, set forth in the “Correct Way toFill Out the Shipper’s Export Declaration.” I understand that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements herein, failing to providethe requested information or for violation of U.S. laws on exportation (13 U.S.C. Sec. 305; 22 U.S.C. Sec.401; 18 U.S.C. Sec. 1001; 50 U.S.C. App. 2410).

The USPPI authorizes the forwarder named aboveto act as forwarding agent for export control andcustoms purposes.

19. METHOD OF TRANSPORTATION (Specify)

11. PORT OF EXPORT

13. CONTAINERIZED (Vessel only)

� Yes � No

16. POINT (STATE) OF ORIGIN OR FTZ NO.

14. CARRIER IDENTIFICATION CODE

16. ENTRY NUMBER

18. IN BOND CODE

17. COUNTRY OF ULTIMATE DESTINATION

15. SHIPMENT REFERENCE NO.

17. HAZARDOUS MATERIALS

� Yes � No

19. ROUTED EXPORT TRANSACTION

� Yes � No

ZIP CODE 2. DATE OF EXPORTATION 3. TRANSPORTATION REFERENCE NO.

This form may be printed by private parties provided it conforms to the official form. For sale by the Superintendent of Documents,Government Printing Office, Washington, D.C. 20402 and local Customs District Directors. The “Correct Way to Fill Out the Shipper’sExport Declaration” is available from the Bureau of the Census, Washington, D.C. 20233.

Signature

Title

Date

Telephone No. (Include Area Code)

Confidential – For use solely for official purposes authorized by theSecretary of Commerce (13 U.S.C. 301 (g) ).

Export shipments are subject to inspection by U.S. Customs Serviceand/or Office of Export Enforcement.

31. AUTHENTICATION (When required)

E-mail address

20. SCHEDULE B DESCRIPTION OF COMMODITIES (Use columns 22-24)

D/For M

(21)

QUANTITY –SCHEDULE B UNIT(S)

(23)

SHIPPING WEIGHT(Kilograms)

(24)

VIN/PRODUCT NUMBER/VEHICLE TITLE NUMBER

(25)

VALUE (U.S. dollars,omit cents)

(Selling price or cost if notsold)

(26)

SCHEDULE B NUMBER

(22)

121

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US Certificate of Origin

The undersigned

declares that the following mentioned goods shipped on on the date consigned to:

are the product of the United States of America.

MARKS AND NUMBERS DESCRIPTION

NO. OFPKGS

BOXES OR CASES

WEIGHT IN KILOS

GROSS

Bill of Lading Air Waybill No.:

(Owner or Agent)

(Name and Address of Shipper)

Sworn to before me

this day of 20Signature of Owner or Agent

The ,

a recognized Chamber of Commerce under the laws of the State of ,has examined the manufacturer’s invoice or shipper’s affidavit concerning the origin of the merchandise and according to the best of its knowledge and belief, finds that the productsnamed originated in the United States of North America.

Secretary

Process. International Form

s

123

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I CERTIFY THAT:

• THE INFORMATION ON THIS DOCUMENT IS TRUE AND ACCURATE AND I ASSUME THE RESPONSIBILITY FOR PROVING SUCH REP-RESENTATIONS. I UNDERSTAND THAT I AM LIABLE FOR ANY FALSE STATEMENTS OR MATERIAL OMISSIONS MADE ON OR IN CON-NECTION WITH THIS DOCUMENT;

• I AGREE TO MAINTAIN, AND PRESENT UPON REQUEST, DOCUMENTATION NECESSARY TO SUPPORT THIS CERTIFICATE, AND TO INFORM, IN WRITING, ALL PERSONS TO WHOM THE CERTIFICATE WAS GIVEN OF ANY CHANGES THAT COULD AFFECT THE ACCU-RACY OR VALIDITY OF THIS CERTIFICATE;

• THE GOODS ORIGINATED IN THE TERRITORY OF ONE OR MORE OF THE PARTIES, AND COMPLY WITH THE ORIGIN REQUIREMENTS SPECIFIED FOR THOSE GOODS IN THE NORTH AMERICAN FREE TRADE AGREEMENT, AND UNLESS SPECIFICALLY EXEMPTED IN ARTICLE 411 OR ANNEX 401, THERE HAS BEEN NO FURTHER PRODUCTION OR ANY OTHER OPERATION OUTSIDE THE TERRITORIES OF THE PARTIES; AND

• THIS CERTIFICATE CONSISTS OF PAGES, INCLUDING ALL ATTACHMENTS.

DEPARTMENT OF THE TREASURYUNITED STATES CUSTOMS SERVICE

NORTH AMERICAN FREE TRADE AGREEMENT

CERTIFICATE OF ORIGIN

Please print or type 19 CFR 181.11, 181.22 Bill of Lading / Air Waybill No.:

1. EXPORTER NAME AND ADDRESS

TAX IDENTIFICATION NUMBER:

3. PRODUCER NAME AND ADDRESS

TAX IDENTIFICATION NUMBER:

5.DESCRIPTION OF GOOD(S)

11.

11a. AUTHORIZED SIGNATURE

11c. NAME (Print or Type)

11e. DATE (DD/MM/YY) 11f.TELEPHONE

NUMBER

11b. COMPANY

11d. TITLE

(Voice)

6.HS TARIFF

CLASSIFICATIONNUMBER

7.PREFERENCECRITERION

8.PRODUCER

9.NET COST

10.COUNTRYOF ORIGIN

2. BLANKET PERIOD (DD/MM/YY)

FROM

4. IMPORTER NAME AND ADDRESS

TO

TAX IDENTIFICATION NUMBER:

(Facsimile)

Based on Customs Form 434

See Instruction Sheet forPaperwork Reduction Act Notice

125

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PAPERWORK REDUCTION ACT NOTICE: This information is needed to carry outthe terms of the North American Free Trade Agreement (NAFTA). NAFTA requiresthat, upon request, an importer must provide Customs with proof of the exporter’s writ-ten certification of the origin of the goods. The certification is essential to substantiatecompliance with the rules of origin under the Agreement. You are required to give usthis information to obtain a benefit.

NORTH AMERICAN FREE TRADE AGREEMENT CERTIFICATE OF ORIGIN INSTRUCTIONS

For purposes of obtaining preferential tariff treatment, this document must be completed legibly and in full by the exporterand be in the possession of the importer at the time the declaration is made. This document may also be completed volun-tarily by the producer for use by the exporter. Please print or type:

FIELD 1: State the full legal name, address (including country) and legal tax identification number of the exporter. Legal taxation number is: in Canada,employer number or importer/exporter number assigned by Revenue Canada; in Mexico, federal taxpayer’s registry number (RFC); and in the UnitedStates, employer’s identification number or Social Security Number.

FIELD 2: Complete field if the Certificate covers multiple shipments of identical goods as described in Field #5 that are imported into a NAFTA country for aspecified period of up to one year (the blanket period). “FROM” is the date upon which the Certificate becomes applicable to the good covered by theblanket Certificate (it may be prior to the date of signing this Certificate). “TO” is the date upon which the blanket period expires. The importa-tion of a good for which preferential treatment is claimed based on this Certificate must occur between these dates.

FIELD 3: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the producer. If more than oneproducer’s good is included on the Certificate, attach a list of additional producers, including the legal name, address (including country) and legaltax identification number, cross-referenced to the good described in Field #5. If you wish this information to be confidential, it is acceptable to state“Available to Customs upon request”. If the producer and the exporter are the same, complete field with “SAME”. If the producer is unknown, it isacceptable to state “UNKNOWN”.

FIELD 4: State the full legal name, address (including country) and legal tax identification number, as defined in Field #1, of the importer. If the importer is notknown, state “UNKNOWN”; if multiple importers, state “VARIOUS”.

FIELD 5: Provide a full description of each good. The description should be sufficient to relate it to the invoice description and to the Harmonized System(H.S.) description of the good. If the Certificate covers a single shipment of a good, include the invoice number as shown on the commercial in-voice. If not known, indicate another unique reference number, such as the shipping order number.

FIELD 6: For each good described in Field #5, identify the H.S. tariff classification to six digits. If the good is subject to a specific rule of origin in Annex 401that requires eight digits, identify to eight digits, using the H.S. tariff classification of the country into whose territory the good is imported.

FIELD 7: For each good described in Field #5, state which criterion (A through F) is applicable. The rules of origin are contained in Chapter Four and Annex401. Additional rules are described in Annex 703.2 (certain agricultural goods), Annex 300-B, Appendix 6 (certain textile goods) and Annex 308.1(certain automatic data processing goods and their parts). NOTE: In order to be entitled to preferential tariff treatment, each good must meetat least one of the criteria below.

Preference Criteria

A The good is “wholly obtained or produced entirely” in the territory of one or more of the NAFTA countries as referenced in Article 415. Note: Thepurchase of a good in the territory does not necessarily render it “wholly obtained or produced”. If the good is an agricultural good, see also criterion F and Annex 703.2. (Reference: Article 401(a) and 415)

B The good is produced entirely in the territory of one or more of the NAFTA countries and satisfies the specific rule of origin, set out in Annex 401,that applies to its tariff classification. The rule may include a tariff classification change, regional value-content requirement, or a combination there-of. The good must also satisfy all other applicable requirements of Chapter Four. If the good is an agricultural good, see also criterion F and Annex703.2. (Reference: Article 401(b))

C The good is produced entirely in the territory of one or more of the NAFTA countries exclusively from originating materials. Under this criterion, oneor more of the materials may not fall within the definition of “wholly produced or obtained”, as set out in Article 415. All materials used in the produc-tion of the good must qualify as “originating” by meeting the rules of Article 401(a) through (d). If the good is an agricultural good, see also criterionF and Annex 703.2. (Reference: Article 401(c))

D Goods are produced in the territory of one or more of the NAFTA countries but do not meet the applicable rule of origin, set out in Annex 401, be-cause certain non-originating materials do not undergo the required change in tariff classification. The goods do nonetheless meet the regional val-ue-content requirement specified in Article 401(d). This criterion is limited to the following two circumstances:

1. The good was imported into the territory of a NAFTA country in an unassembled or disassembled form but was classified as an assembled good, pursuant to H.S. General Rule of Interpretation 2(a), or

2. The good incorporated one or more non-originating materials, provided for as parts under the H.S., which could not undergo a change in tariffclassification because the heading provided for both the good and its parts and was not further subdivided into subheadings, or the subheadingprovided for both the good and its parts and was not further subdivided.

NOTE: This criterion does not apply to Chapters 61 through 63 of the H.S. (Reference: Article 401(d))

E Certain automatic data processing goods and their parts, specified in Annex 308.1, that do not originate in the territory are considered originatingupon importation into the territory of a NAFTA country from the territory of another NAFTA country when the most-favored-nation tariff rate of the good conforms to the rate established in Annex 308.1 and is common to all NAFTA countries. (Reference: Annex 308.1)

F The good is an originating agricultural good under preference criterion A, B, or C above and is not subject to a quantitative restriction in the import-ing NAFTA country because it is a “qualifying good” as defined in Annex 703.2, Section A or B (please specify). A good listed in Appendix 703.2B.7 is also exempt from quantitative restrictions and is eligible for NAFTA preferential tariff treatment if it meets the definition of “qualifying good” in Sec-tion A of Annex 703.2. NOTE 1: This criterion does not apply to goods that wholly originate in Canada or the United States and are import-ed into either country. NOTE 2: A tariff rate quota is not a quantitative restriction.

FIELD 8: For each good described in Field #5, state “YES” if you are the producer of the good. If you are not the producer of the good, state “NO” followed by (1), (2), or (3), depending on whether this certificate was based upon: (1) your knowledge of whether the good qualifies as an originating good; (2) your reliance on the producer’s written representation (other than a Certificate of Origin) that the good qualifies as an originating good; or (3) a completed and signed Certificate for the good, voluntarily provided to the exporter by the producer.

FIELD 9: For each good described in Field #5, where the good is subject to a regional value content (RVC) requirement, indicate “NC” if the RVC is calculatedaccording to the net cost method; otherwise, indicate “NO”. If the RVC is calculated over a period of time, further identify the beginning and ending dates (DD/MM/YY) of that period. (Reference: Articles 402.1, 402.5)

FIELD 10: Identify the name of the country (“MX” or “US” for agricultural and textile goods exported to Canada; “US” or “CA” for all goods exported to Mexico; or “CA” or “MX” for all goods exported to the United States) to which the preferential rate of customs duty applies, as set out in Annex 302.2, in ac-cordance with the Marking Rules or in each party’s schedule of tariff elimination.

For all other originating goods exported to Canada, indicate appropriately “MX” or “US” if the goods originate in that NAFTA country, within themeaning of the NAFTA Rules of Origin Regulations, and any subsequent processing in the other NAFTA country does not increase the transaction value of the goods by more than seven percent; otherwise “JNT” for joint production. (Reference: Annex 302.2)

FIELD 11: This field must be completed, signed, and dated by the exporter. When the Certificate is completed by the producer for use by the exporter, it must be completed, signed, and dated by the producer. The date must be the date the Certificate was completed and signed.

The estimated average burden associated with this collection of information is 15 minutes per respond-ent or recordkeeper depending on individual circumstances. Comments concerning the accuracy ofthis burden estimate and suggestions for reducing this burden should be directed to U.S.Customs Service, Paperwork Management Branch, Washington DC 20229. Do not sendcompleted forms to this office.

Based on Customs Form 434 (Back)

126

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128128

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Process. O

ther Charges

Dom

estic

The following information applies to alllevels of UPS domestic service exceptUPS® SonicAir®, unless otherwiseindicated.

Additional HandlingAn Additional Handling charge of $5may be applied to the following:

– Any article that is encased in anoutside shipping container made of metal or wood.

– Any cylindrical item, such as a barrel,drum, pail, or tire, that is not fullyencased in a corrugated cardboardshipping container.

– Any package with the longest sideexceeding 60 inches or its second-longest side exceeding 30 inches.

UPS also reserves the right to assessthe charge for any package that, inUPS’s sole discretion, requires specialhandling.

Address CorrectionIf UPS is unable to deliver any packageor if the package has an incorrect orincomplete address, UPS will determineand make reasonable efforts to securethe correct or complete address. If thecorrect or complete address is secured,UPS will attempt delivery, the shipperwill be provided with the correct address,and an Address Correction charge willbe assessed:

– $10 for UPS Next Day Air® EarlyA.M.®, UPS Next Day Air®, UPS NextDay Air Saver®, UPS 2nd Day AirA.M.®, UPS 2nd Day Air®, and UPS 3 Day Select®.

– $5 for UPS Ground.

For customers using UPS OnLine®

WorldShip®, UPS Internet Shipping, or UPS CampusShipTM, city, state, and ZIP Code® combinations are automatically validated within eachsystem. UPS Internet Shipping and UPS CampusShip can validate youraddress against our street level addressdatabase.

Destination Outside Service AreaIf delivery of a UPS Next Day Air EarlyA.M. shipment is requested to a destina-tion outside the Early A.M. service area,UPS reserves the right to assess a billingadjustment fee of $10 per shipment.

Hazardous MaterialsUPS accepts Hazardous Materials onlyfrom customers with UPS HazardousMaterials contracts and automatic dailypickups, and then for transport onlywithin and between the United Statesand Puerto Rico. No domestic contractis required for “Other RegulatedMaterials” (ORM-D) ground shipments,some dry ice shipments, materialsprepared in accordance with Title 49C.F.R. 173.4, and Excepted Quantitiesas defined in International Air TransportAssociation (IATA) 2.7. The HazardousMaterials charge per package requiringshipping papers under Title 49 C.F.R.Section 172.200 is $20 for UPS Groundshipments and $30 for all other domesticservices. Refer to the Guide for ShippingGround and Air Hazardous Materialsat ups.com® for carrier requirements,restrictions, and updates, or call theUPS Hazardous Materials SupportCenter at 1-800-554-9964 for details.

Other Charges

Domestic

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

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Missing/Invalid AccountNumber or Refusal FeeAn account number is invalid if it is notthe correct account number for the bill-to party, or if it is the account numberfor a consignee or third party who fails to pay the shipping charges:

– A $10 charge per shipment will be assessed for shipments with amissing or invalid account number.

Over Maximum LimitsPackages that weigh more than 150pounds, or exceed 108 inches in length,or exceed a total of 130 inches in lengthand girth combined, as measured to

determine their billable weight, are notaccepted for transportation. If found inthe UPS system, they may be subject to additional charges, including an OverMaximum Limits charge of $50. Referto the “Terms and Conditions” begin-ning on page 148 and the UPS Tariff at ups.com® for details.

Pickup of Return Service ShipmentsA Pickup charge of $10 will be assessedwhen a pickup is requested for a UPS 3 Day Select® or UPS Ground ReturnService package when no other pack-ages are shipped.

The information here applies to all levelsof UPS international service except UPS®

SonicAir®, unless otherwise indicated.

Address CorrectionIf UPS is unable to deliver any packageor if the package has an incorrect orincomplete address, UPS will determineand make reasonable efforts to securethe correct or complete address. If thecorrect or complete address is secured,UPS will attempt delivery, the shipperwill be provided with the correct address,and an Address Correction charge willbe assessed:

– $10 for UPS Worldwide Express PlusSM,UPS Express NA1, UPS WorldwideExpressSM, UPS Worldwide ExpeditedSM,and UPS Standard To Canada.

Bill Receiver/Freight Collect Refusal FeeAn account number is invalid if it is notthe correct account number for the bill-toparty, or if it is the account number for a consignee or third party who fails topay the shipping charges:

– A $10 charge per shipment will be assessed for internationalshipments with a missing or invalidaccount number.

Other Charges

Domestic (continued)

International

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

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International

International (continued)

Disbursement FeeImporters are responsible for paymentof duties and taxes. When funds are not provided in advance by the importer,a fee of two percent (minimum of $5) of the amount advanced by UPS will be charged.

Extended Area SurchargeAn Extended Area Surcharge applies to UPS Worldwide Express PlusSM, UPS Express NA1, UPS WorldwideExpressSM, and UPS WorldwideExpeditedSM shipments for someinternational origins and destinations.Visit ups.com® or call 1-800-782-7892 to determine if a particular origin ordestination is classified as an ExtendedArea. The fee is $20 per shipment or$.20 per pound, whichever is greater.

International Dangerous GoodsInternational Dangerous Goods (IDG) packages requiring ShippersDeclarations, as defined under theInternational Civil Aviation Organisation(ICAO) and published in the InternationalAir Transport Association (IATA)

Dangerous Goods Regulations, areaccepted for transportation only as a contractual service. The additionalcharge for each such package is $40.(Excepted Quantities require a contractfor IDG service but are not subject tothe additional IDG charge.) UPS acceptsInternational Dangerous Goods only for transportation within and betweendefined international service areas. For additional information, contact yourlocal account executive or call theHazardous Materials Support Center at 1-800-554-9964.

Over Maximum LimitsPackages that weigh more than 150pounds, or exceed 108 inches in length,or exceed a total of 130 inches in lengthand girth combined, as measured todetermine their billable weight, are notaccepted for transportation. If found inthe UPS system, they may be subject to additional charges, including an OverMaximum Limits charge of $50. Referto the “Terms and Conditions” begin-ning on page 148 and the UPS Tariff at ups.com for details.

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Alcoholic BeveragesUPS accepts alcoholic beverage ship-ments for transportation only amongand within certain states. Please contactyour UPS account executive or call 1-800-PICK-UPS® to determine inwhich states UPS transports alcoholicbeverages.

C.O.D.Collect On Delivery (C.O.D.) service isnot provided via international services.

FirearmsFirearms will be accepted for transpor-tation only according to the terms andconditions contained in the UPS Tariff.

Hazardous Materials andInternational Dangerous GoodsHazardous Materials, as defined andregulated under Title 49 of the Code of Federal Regulations (49 C.F.R.), and International Dangerous Goods, as defined under the International Civil Aviation Organisation (ICAO) and published in the International AirTransport Association (IATA) DangerousGoods Regulations, are accepted fortransportation only as a contractualservice and within or between definedinternational service areas. To receiveHazardous Materials or International

Dangerous Goods service, the shippermust sign a contract and agree to theprovisions set forth in the approvedUPS Agreement for Transportation ofHazardous Materials or the approvedUPS Agreement for Transportation ofInternational Dangerous Goods. Contactthe UPS Hazardous Materials SupportCenter at 1-800-554-9964 for details.

Other Regulated Materials (ORM-D)packages are accepted for transporta-tion without a contract within the 48contiguous United States when properlypackaged, marked, and shipped viaUPS Ground Service. UPS Standard To Canada service is available for ORM-D shipments without a contractprovided the shipper has reviewed the required checklist and servicerestrictions with a UPS representative at 1-800-554-9964. ORM-D (CustomerCommodity) packages shipped via UPS Air Services and UPS 3 DaySelect®* within the United States and Puerto Rico, as well as all UPSWorldwide service offerings interna-tionally, are accepted for transportationon a contractual basis only.

Hazardous Materials are not acceptedfor transportation at UPS CustomerCounters.

Service Restrictions

Note: For additional service restrictions, refer to the “Terms and Conditions” beginning on page 148. To view the UPS Tariff, visitups.com®.

*When preparing Hazardous Materials packages for UPS 3 Day Select® service,packages must be prepared in accordance with applicable air regulations. Manyproducts that are not regulated or do notrequire shipping papers via Ground andStandard To Canada services are fully regulated when transported via air. HazardousMaterials are accepted for transportation in UPS 3 Day Select service only in passengeraircraft quantities prepared according to the requirements set forth in Title 49 of the Code of Federal Regulations (49 C.F.R.)and the UPS Guide for Shipping Ground and Air Hazardous Materials at ups.com. In addition, Hazardous Materials are onlyaccepted in the UPS system from thosecustomers who have a daily pickup accountand have signed an “Agreement ofTransportation of Hazardous Materials” or have those provisions incorporated into their existing customized contract for shipping service with UPS. When using UPS 3 Day Select service, HazardousMaterials/Dangerous Goods, combustibleliquids, and all “Other Regulated Materials”(ORM-D) are prohibited.

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

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estrictions

JewelryInternational shipments containingjewelry – not including costume jewelry –are limited to a maximum value of $500per package.

Maximum LengthThe maximum length per package is 108 inches or 270 centimeters.

Maximum SizeThe maximum size per package is 130 inches or 330 centimeters in length and girth combined.

Maximum ValueShippers are prohibited from shippingand UPS does not accept for transpor-tation articles having a value of morethan $50,000. Additionally, morerestrictive value limits apply for pack-ages shipped as a result of a request for service made through the Internetby a shipper who has a UPS InternetShipping account only; packagesreturned via Print Return Label, Printand Mail Return Label, ElectronicReturn Label, or 1 UPS Pickup AttemptReturn Services; packages shipped via a UPS Drop Box; and Prepaid Letters.

Refer to the “Terms and Conditions”beginning on page 148 for moreinformation.

Maximum WeightFor domestic shipments, the maximumweight per package is 150 pounds. For international shipments, themaximum weight of a package mayvary by destination or origin. Call theUPS International Customer ServiceCenter at 1-800-782-7892 for details.

Maximum Weight for a HazardousMaterials/International Dangerous Goods PackageThe maximum weight for a HazardousMaterials/International DangerousGoods package is 70 pounds, unlessfurther restricted in the Guide forShipping Ground and Air HazardousMaterials at ups.com®. Call the UPSHazardous Materials Support Center at 1-800-554-9964 for details.

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Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

Service Restrictions

Restricted and ProhibitedArticles (Export)The following items may be shipped to countries outside the United States,where service is allowed, on a contrac-tual basis only:

– Alcoholic beverages* – Plants

– Dangerous goods – Seeds

– Diagnostic specimens – Tobacco

– Perishables

– Personal effects**

Service is limited and is subject to certain restrictions. Contact your UPS account executive or call the UPSInternational Customer Service Centerat 1-800-782-7892 for further details.

The following articles are not acceptedfor transportation by UPS to countriesoutside the United States:

– Animal products, non-domesticated

– Furs

– Live animals

– Firearms

It is the shipper’s responsibility to complywith current government regulations or laws applicable in each country.Shipments are subject to inspectionand possible delay by customs officialsor representatives of other governmentagencies. Certain countries haveadditional prohibited articles. Foradditional information, call the UPSInternational Customer Service Centerat 1-800-782-7892.

Restricted and ProhibitedArticles (Import)The following items may be shippedinto the United States on a contractualbasis only:

– Alcoholic beverages*** – Plants

– Dangerous goods – Seeds

– Diagnostic specimens – Tobacco

– Perishables

– Personal effects

Note: For additional service restrictions, refer to the “Terms and Conditions” beginning on page 148. To view the UPS Tariff, visitups.com®.

*Alcoholic beverage shipments are acceptedfor transportation only from certain states.Please contact your UPS account executiveto determine in which states UPS acceptssuch shipments.

**Shipment of personal effects is permitted only to Canada.

***Alcoholic beverage shipments are acceptedfor transportation only to certain states.Please contact your UPS account executive to determine in which states UPS acceptssuch shipments.

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Service is limited and is subject to certain restrictions. Contact your UPS account executive or call the UPSInternational Customer Service Centerat 1-800-782-7892 for further details.

The following articles are prohibited by UPS:

– Animal products, non-domesticated

– Firearms

– Furs

– Ivory

– Live animals

It is the shipper’s responsibility to complywith current government regulations or laws applicable in each country.Shipments are subject to inspectionand possible delay by customs officialsor representatives of other governmentagencies. Certain countries haveadditional prohibited articles. Foradditional information, call the UPSInternational Customer Service Centerat 1-800-782-7892.

Return ServicesUPS Return Services are not providedvia UPS Next Day Air® Early A.M.®, UPS Next Day Air Saver®, UPS 2nd DayAir A.M.®, and international services. (If you are not using a UPS OnLine®

WorldShip®, UPS Internet Shipping,UPS CampusShipTM, or UPS OnLine®

Compatible vendor shipping system,packages delivered in the 48 contiguousstates can be retrieved with a Call Tagvia UPS Ground.) Hazardous Materialsrequiring shipping papers cannot beretrieved via UPS Return Services. See pages 152 and 153 for value limitson Return Services packages.

Some of the Return Services are avail-able via UPS CampusShip effectiveMarch 3, 2003.

Some of the Return Services areavailable via UPS Internet Shippingeffective March 31, 2003.

UPS Hundredweight Service®

UPS Hundredweight Service is avail-able only for customers receiving a daily pickup.

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Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.

Access to UPS

Automatic Daily PickupCustomers who receive a daily UPSpickup can always count on theirservice provider to pick up any pack-ages that are ready. See page 154 for Weekly Service Charges.

On Call Air Pickup®

UPS gives you the convenience of having your domestic air or inter-national shipment picked up at yourhome or office in major metropolitanareas, Monday through Saturday. Thisoption is especially convenient whenyour UPS service provider has comeand gone before your unexpected or

emergency shipment shows up. Notify UPS, and a service providerwill return for your package. On Call Air Pickup is available for all domesticair and international services and is provided at no additional charge to UPS daily pickup customers. To schedule an On Call Air Pickup, select “Pickup” on ups.com® or call 1-800-PICK-UPS®.

One-Time PickupYou can call 1-800-PICK-UPS toschedule a package pickup on a futurebusiness day for all UPS service levels,regardless of where you are located.

Whether you use UPS OnLine® WorldShip®,UPSInternet Shipping*, or UPS CampusShipTM, sendingyour shipment is easy. Arrange for a pickup…

visit ups.com®

or call…

Note: Hazardous Materials and InternationalDangerous Goods services are offered on acontractual basis only for those customers with an automatic daily pickup. (Domesticshipments of ORM-D, small quantity exceptions,and dry ice are acceptable without a contractand may be shipped using UPS Ground Servicevia a daily pickup account, One-Time Pickupservice, UPS OnLine® WorldShip®, UPS InternetShipping, UPS CampusShipTM, CustomerCounters, and Authorized Shipping Outlets.)

*Applicable restrictions are set forth in therequired UPS Internet Shipping click-wrapagreement, the UPS Tariff, and the “Terms and Conditions” beginning on page 148.

TM

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S

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1-800-PICK-UPS®

UPS Drop BoxYou can use Drop Boxes for UPS NextDay Air® Early A.M.®, UPS Next Day Air®, UPS Next Day Air Saver®, UPS 2nd Day Air A.M.®, UPS 2nd Day Air®, UPS Worldwide Express PlusSM, andUPS Worldwide ExpressSM Letters andPaks. Each offers the latest possiblepickup times. Packages and Lettershaving a value of more than $500cannot be shipped via a UPS Drop Box.To find conveniently located Drop Boxes,select “Drop-off” on ups.com® or call 1-800-PICK-UPS®.

UPS Air Service CenterThese drop-off points, located in majormetropolitan areas, are staffed withUPS customer service representativesand only accept shipments for thefollowing UPS services: UPS Next DayAir Early A.M., UPS Next Day Air, UPSNext Day Air Saver, UPS 2nd Day AirA.M., UPS 2nd Day Air, UPS WorldwideExpress Plus, UPS Worldwide Express,

and UPS Worldwide ExpeditedSM. AirService Centers are generally open laterthan UPS Customer Counters; however,hours do vary. To locate an Air ServiceCenter, select “Drop-off” on ups.com or call 1-800-PICK-UPS.

UPS Customer CounterCustomer Counters are UPS-staffedlocations usually connected to UPSpackage-processing facilities. You candrop off both domestic and inter-national shipments here. To locate aCustomer Counter, select “Drop-off” on ups.com or call 1-800-PICK-UPS.

Authorized Shipping Outlet (ASO)An ASO is an independently owned andoperated business where packages canbe shipped via UPS’s air, ground, andinternational services. Shipping rates mayvary. To locate an ASO, select “Drop-off”on ups.com or call 1-800-PICK-UPS.Certain restrictions apply. Refer to the“Terms and Conditions” beginning on page 148 for details.

…or drop it off at any of these convenient locations. It’s your choice.

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One Global Business Partner. Whatever the size of your world, we’ll deliver. Our unified network

will move not only your goods, but also critical information, and timely

funds to wherever “there” is for you. We want your reach to be limitless. Getting your package into the UPS network

and other essential information.

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Track Your Shipment

UPS Tracking*

What Is a Tracking Number?We use a tracking number to identify andlocate a package as it moves through the UPS system to its destination. A trackingnumber is automatically assigned to yourpackage, whether you automatically ormanually process your shipment. You or yourcustomer can use this number to keep trackof, locate, and verify arrival of your package, as well as other details.

What Is a Reference Number?For convenience, you can track a UPS packageby a number of your choice. When you ship a package, assign a “Reference Number”to coordinate with your (or your customer’s)billing or filing system. Your chosen reference number could be a purchase order number, a customer’s job number, or a phrase thathelps you identify your shipment. The numberyou select can contain any combination ofletters and numbers up to 35 characters.

Convenient Ways to Track PackagesAt ups.com®: Just log on, click on the “Track”icon, and you’re ready to track up to 25different tracking numbers. From the locationof your package to who signs for it when itarrives, it’s all here with the click of a mouse.You can also track by using your ownreference numbers. It’s that easy.

Via wireless devices: Track packages fromvirtually any wireless device – anywhere,anytime. All you need is a text messaging orWeb-enabled phone, Personal Digital Assistant,or pager. To set up your UPS wireless con-nection, just visit www.ups.com/wireless.

Within your business: Integrate UPS Tracking,one of the UPS OnLine® Tools, into yourbusiness applications or onto your Web site.Use a tracking number or reference number.For more information, visit www.ec.ups.com.

Through e-mail: Send us an e-mail [email protected]; then, specify your tracking or reference number. If tracking only one item, specify that number within the subject line. If tracking multiple packages,list all your tracking or reference numbersinside the body of the e-mail message. A detailed response will be sent to your e-mail address.

To track your UPS® SonicAir® shipments,simply call 1-800-451-4550 or go tosonicair.ups.com to track your same-dayshipments.

Narrowing Your SearchMore than one shipper may use a particularpurchase order number or an explanatoryphrase as a reference. So when you track by reference number, you can narrow yoursearch by using four additional qualifiers:

– Date Range: Enter from and to dates. The default is 30 days before today’s date.

– UPS Account Number

– Destination Postal Code: Inserting a specificZIP Code® or postal code also narrows the search.

– Destination Country: Select from the drop-down list.

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

*UPS tracking of your packages is subject to certain limitations.See the “Terms and Conditions”beginning on page 148 for details.

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UPS Tracking* (continued)

Additional Delivery InformationUPS Delivery Confirmation: Automaticconfirmation of delivery for domesticshipments at $1 per package. Can becombined with one of the following options:

– Signature Required – $1 additional

– Adult Signature Required – $1.75 additional

Available by using a UPS OnLine® WorldShip®

or UPS OnLine® Compatible vendor shippingsystem meeting the most current specifica-tions set forth in the UPS Guide to Labeling.The shipper selects “Adult Signature Required”under “Delivery Confirmation,” and a smartlabel is printed with all necessary informationincluded. The printed delivery confirmationsare mailed. See the “Terms and Conditions”beginning on page 148 for details.

Proof of Delivery (P.O.D.): Each request forP.O.D. of a shipment via fax or mail is subjectto a $3 charge, to be assessed to the shipper.

Verbal Confirmation of Delivery: A charge of $2 is assessed per request for VerbalConfirmation of Delivery of a UPS Next DayAir® Early A.M.® package.

UPS InfoNoticeSM

The UPS InfoNotice indicates a delivery or pickup has been attempted. It links allpackages for a delivery stop to one uniquereference number (patent pending). Usingthe one number, your customer can have all packages associated with the stop trackedat once, eliminating the need to enter multipletracking numbers. Here’s how:

– Go to ups.com®, select the “Track” iconfrom the UPS tool bar, and enter the 12-digit UPS InfoNotice number.

– Receive detailed information about eachpackage, such as shipper’s name, C.O.D.amount, current package status, and thenext scheduled delivery day.

– Similar information is available by calling 1-800-833-9943.

Once your customers have used the UPSInfoNotice to track their packages, they alsocan schedule future delivery dates or makearrangements to pick up their packages attheir local UPS facility.

*UPS tracking of your packages is subject to certain limitations.See the “Terms and Conditions”beginning on page 148 for details.

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Track Your Shipment

UPS Signature TrackingTM

Web-based package-tracking for instantaccess to vital information about shipments,including a digital signature image, at noadditional charge.

Highlights– Ease: Convenient computerized tracking

available 24 hours a day, 365 days a year.

– Service: Free, official UPS proof of deliveryincluding full delivery address.

– Security: Your account is accessible with a PIN, giving you total control of who seesthe information and what type of featuresthey can use.

– Detail: Get full delivery address, a digitalsignature image, C.O.D. information, andreference number information online.

Sign up today at myups.com®.

Quantum ViewTM

Quantum View InboundTM

A subscription-based information service that provides hourly updates about UPSpackages your suppliers ship to specificlocations within your organization. By receivingproactive, detailed shipment informationabout your inbound UPS packages, you can:

– Improve inventory management and planning.

– Sell goods that are in transit from yoursuppliers.

– Efficiently allocate receiving and productionstaff based on incoming shipment volume.

– Reduce time spent tracking individualpackages.

– Proactively notify your sales force andservice technicians that critical shipmentsare on their way.

– Provide enhanced, proactive customerservice.

– Get straight to analysis by using file formatsthat import directly into familiar desktopapplications or enterprise systems.

To subscribe and get more information onrates and service options, visit Quantum ViewInbound at myups.com.

UPS Visibility Services

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, delivery time commitments, or to request a pickup.

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Quantum View OutboundTM

A subscription-based information service that provides hourly updates about packagesyou ship using UPS. If you ship a largenumber of packages, this service proactivelyprovides a broad view of critical outboundshipment data that can help you:

– Improve inventory management andplanning.

– Bill your customers as soon as shipmentsarrive, improving your receivable processes.

– Provide proactive customer service bynotifying customers before their shipment is scheduled to arrive.

– Aggregate shipping information acrossshipping platforms and/or multiplelocations.

– Reduce time spent tracking individualpackages.

– Get straight to analysis by using file formatsthat import directly into familiar desktopapplications or enterprise systems.

To subscribe and get more information onrates and service options, visit Quantum ViewOutbound at myups.com®.

Quantum View NotifyTM

Quantum View Notify sends proactive e-mailalerts of key shipment events to as many asfive e-mail addresses per request, so you and your customers stay informed about the status of your most important packages.You can choose any combination of threecritical shipment alerts for a particular pack-age: when shipment information is received,when the package is delivered, and whenthere is an exception which results in achange in the scheduled day of delivery.

With Quantum View Notify you can:

– Provide proactive customer service byalerting customers before their shipment is scheduled to arrive.

– Proactively alert your sales force and service technicians that critical shipmentshave arrived.

– Use the service whenever you need visibilityinto a select number of critical shipments.

– Send information about critical shipmentsdirectly to your customers.

– Reduce time spent tracking individualpackages.

– Pay on a per request basis, no subscriptionrequired.

Quantum View Notify is available viamyups.com, UPS OnLine® WorldShip®, and UPS OnLine® Compatible vendorshipping systems approved to use thisservice. To get more information on rates and service options, visit Quantum ViewNotify at myups.com.

UPS Visibility Services (continued)

Information. Track Your Shipm

ent

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Visit ups.com® or call 1-800-PICK-UPS® for guarantee details, service availability,delivery time commitments, or to request a pickup.

Understand Your Bill

United Parcel Service Delivery Service Invoicewww.ups.com Invoice date January 4, 2003

Invoice number 0000123456230Shipper number 0000123456

Page 2 of 15

Account StatusWeekly Payment PlanPayments AppliedInvoice Number Invoice Date Amount Paid0000123456200 Dec. 7 100.00*0000123456210 Dec. 14 400.00

Amount Outstanding (prior invoices)Please include the Return Portion of each outstandinginvoice with your payment.Invoice Number Invoice Date Balance Due0000123456210 Dec. 14 600.000000123456220 Dec. 21 400.00Total 1,000.00Shaded areas indicate partial payment received.* This payment has not been fully applied due toinsufficient detail.

Domestic– Bill Shipper (Prepaid): Shipping charges

billed to the shipper.

– Bill Consignee (Collect Billing): Shippingcharges billed to the consignee.

– Bill Third Party (3rd Party): Shippingcharges billed to a party other than theshipper or consignee.

– Bill Credit Card: Shipping charges billedto a major credit card (available when usingUPS Internet Shipping, an Air ShippingDocument, or a UPS Waybill).

We accept shipments for Collect and 3rdParty billing as long as the consignee or thirdparty has a valid UPS account number andhas agreed to accept the charges. Unlessotherwise specified at the time of shipping,shipping charges are billed to the shipper. In the event of nonpayment by consigneeor third party, the charges are billed back to the shipper.

Billing Options

United Parcel Service Delivery Service Invoicewww.ups.com Invoice date January 4, 2003

Invoice number 0000123456230Shipper number 0000123456

Page 1 of 15

Shipped from: For questions about your invoice, call:

ABC Company (800) 811-1648

Richard Smith Monday – Friday

100 Roberts Street 8:00 a.m. – 9:00 p.m. EST

Newton, NJ 07860 Or visit our Web site:www.ups.com

Billed to: Or write:

ABC Company United Parcel Service

200 Main Street P.O. Box 650580

Morristown, NJ 07960 Dallas, TX 75265-0580

Account status summary Summary 12/28/2002 – 01/03/2003Weekly Page ChargeAmount due this period 2,324.25 OutboundAmount outstanding (prior invoices) 1,000.00

3 UPS OnLine WorldShip 292.25Total amount outstanding 3,324.25

Please include the Return Portion of each outstanding 5 Air Shipping Document 200.00

Invoice with your payment. See Account Status for details. 6 Worldwide Service 100.00

7 One Time Pickup 10.00

Working weekends 8 Internet Shipping 815.00

We know you work extra hours, and so do we. Stretch Inbound

your work week with Saturday delivery. 9 Collect 100.0010 Third Party 500.0011 Adjustments & Other Charges 300.0015 Weekly Service Charge 7.00

Amount due this Period $ 2,324.25

Please tear off and send with your payment in the enclosed envelope. Do not use staples or paper clips.Return Portion Invoice date January 4, 2003

Invoice number 0000123456230Shipper number 0000123456

United Parcel Service

ABC Company

P.O. Box 85036

200 Main StreetMorristown, NJ 07960

Louisville, KY 40285-5036

_ If this billing address is incorrect, mark an “x” in this box

Amount due this period $2,324.25

and make the appropriate changes above.

Amount enclosed

123456 0 092300 0128 1 09999999990 8

Thank you for using UPS.

UPS payment terms require payment of this bill by January 15, 2003.Payments not received by January 31, 2003 are subject to a late fee of 5% of the Amount Due This Period. (Details in UPS Tariff available at www.ups.com.)

Note: All transportation charges include a temporary fuel surcharge. Effective January 6, the fuel surcharge will be 1.00 percent. For more information, visit ups.com.

Key Areas:� The amount due this period as

well as amount outstanding fromprior invoices. See page 2 of thebill for details.

� Information on new or high-lighted UPS offerings and ourlatest service enhancements.

� The return portion contains the amount due for this billingperiod only. The amount due line is shaded to make it easy to find.

� Our toll-free number for invoice questions and our hours of service. To write usabout your invoice, please use the address listed.

� Summary of charges andadjustments for this billingperiod. Outbound shipments are separated from inboundshipments, as are additionalcharges and adjustments. This section also serves as a table of contents; pagenumbers direct you to details for each entry.

� Account status providesspecifics about prior invoices,payments received, and amountsoutstanding. Shaded areasindicate invoices for whichpartial payments were received.

Note: Customers with contractualagreements in place may see additional details on their bill.

Here is a sample of what your bill will look like. In addition, we have a variety of billing and payment options for flexibility in managing your business.

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Information. U

nderstand Your Bill

UPS may provide alternative payment termsto those shippers who, in the sole judgment ofUPS, are appropriate risks. Where alternativepayment terms are provided, the followingprovisions for payment of transportation andother charges will apply. For further details,refer to the UPS Tariff available at ups.com®.

Weekly Payment PlanReceive a bill weekly and payment is duewithin seven days of receipt.

Debit EFT: Electronic Funds Transfer PlanWe electronically request payment for yourUPS bill directly from your bank on a weeklybasis. Your bank deducts the amount fromyour checking account, and each payment is shown on your monthly bank statement.You also receive a weekly UPS bill for yourreview marked “Paid by Bank.”

Consolidated Payment PlanYour company provides UPS with an initialpayment equal to four weeks of averagebilling. This payment remains on account to cover one month’s anticipated deliverycharges. The amount needed on account

may change, depending on your shippingactivity. You receive a UPS bill once a week.Payment for all accumulated charges is dueupon receipt of your fourth bill, or if you exceedyour prepayment before you receive yourfourth bill.

Bank Freight Payment PlanDesigned for companies that deal with severaltransportation companies. We participate with many banks around the country thatconsolidate and pay – on a weekly basis – all delivery and freight charges for their clients.Each month, the participating bank issues a statement to you summarizing and detailingthe freight charges it has paid.

UPS PrepaidYou can also purchase UPS Next Day Air®,UPS Next Day Air Saver®, UPS 2nd Day AirA.M.®, and UPS 2nd Day Air® services inadvance and use them anytime. With UPSPrepaid, you purchase a quantity of AirShipping Documents (ASDs) for UPS NextDay Air or UPS 2nd Day Air services. Then,whenever the need arises, simply attach the ASD, and the shipment is on its way.

InternationalSeveral billing options are available dependingon the destination country and shippingmethod used.

– Prepaid: Shipper pays all shipping charges;consignee or importer pays duty and Value-Added Tax (V.A.T.).

– Freight Collect: Consignee or importer paysall shipping charges, duty, and V.A.T.

– Delivered Duty Paid, V.A.T. Unpaid: Shipperpays shipping charges and duty; consigneepays V.A.T.

– Bill Duty, Tax, and Shipping Charges toShipper: Shipper pays destination country’sduty and tax as well as all shipping charges.

Third-party billing is available for the shipper’sportion of the shipping charges. The thirdparty must be located in the United Statesand have a valid UPS account number.

Unless otherwise marked on the UPS Waybillor indicated in a UPS OnLine® Compatiblevendor shipping system, shipping charges arebilled to the shipper’s UPS account number,and the consignee or importer pays duty and V.A.T.

Billing Options (continued)

Payment Options

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Visit ups-scs.com or call 1-866-822-5336 for more information about UPS’s global supply chain solutions.

More Business Solutions

UPS Supply Chain SolutionsSM:A Single Point of Access for Enhanced Business PerformanceIncreasingly, companies are looking for ways to maximize efficiency and contain costs in their supply chain functions, whether itrequires the movement of goods, informa-tion, or funds. UPS Supply Chain Solutionsprovides the proven experience and the scaleto achieve enhanced business performance for its customers.

A leading provider of specialized logistics,global freight, transportation management,customs brokerage, financial, mail, andconsulting services, UPS Supply ChainSolutions offers the best of both worlds – a comprehensive portfolio of services andexperienced supply chain professionals, plus the backing and power of a global leader.

LogisticsAs a comprehensive logistics provider, we offer services on a global or regional level,including supply chain management, serviceparts logistics, information systems, and anetwork of distribution facilities worldwide.

Our service parts logistics operations offer24/7 access to your inventory and one-, two-,and four-hour delivery of your critical parts. A worldwide network of facilities for partsstocking and rapid deployment is supported by experienced technicians to providespeedy response for repairs, replacements,installations, and preventive maintenance.

We can help businesses streamline distri-bution networks, gain efficiencies, reducecosts, improve customer satisfaction, andbetter utilize assets and capital. In addition,we offer specialized services across a numberof industries, including automotive, consumergoods, health care, high tech, and retail.

Freight ServicesMove your freight efficiently around the globe.Whether transported via ocean, air, or rail,we’ll manage the complexities so you canmanage the rest of your business. Withcustoms brokerage, transportation manage-ment, and freight forwarding services providedthrough our network of locations in 120countries, products manufactured anywhere in the world can be transported across bordersin shipments of any size and by any mode.

Global FreightTransport your freight on time. Whether youneed to move components to production sitesor deliver finished goods to retail shelves, we can meet your timing requirements bymanaging transportation services with globaltracking. Services include air, ocean, androad/rail freight.

Trade ManagementSimplify the complexities of executinginternational trade. With hands-on expertise,our forwarding specialists, licensed customsexperts, and financial analysts can manageyour import and export processing, com-pliance assessment programs, and financialrisks. A well-planned trade managementstrategy is an essential part of the infra-structure to support your supply chain.

Transportation ManagementWe offer a full portfolio of transportation andnetwork management services to best fit your needs, regardless of the complexity or size of your shipments. We’ll develop amultimodal transportation strategy for you –including best route, mode, and carrier –that helps reduce transit time and costs, while improving productivity, inventoryvelocity, and customer service.

From comprehensive logistics to globalfreight services, UPS Supply Chain Solutionsis your single point of access for enhancedbusiness performance. For more information,visit www.ups-scs.com or call toll-free 1-866-822-5336.

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ore Business Solutions

UPS CapitalSM

UPS Capital has a wide array of financialproducts to help your business grow, fromsolutions for working capital to extended term financing. And, unlike other financialinstitutions, UPS Capital can provide avariety of lending opportunities for smallerdomestic and international businessesthrough First International Bank, a UPS Capital company.

By combining financial services with otherUPS solutions, you can gain both operationalsavings and new ways to finance your busi-ness. Whether using our Collect on Delivery(C.O.D.) accelerated payment services likeC.O.D. Automatic and Secure, or UPS CapitalInsurance Agency, Inc.’s trade protectionservices that include Credit Insurance, CargoInsurance, and Flexible Parcel Insurance,we can help improve your balance sheet. If you want to accelerate your cash flow,manage risk, refinance a loan, lease equip-ment, or grow globally, then UPS Capital can do things no other financial servicescompany can.

For more information about UPS Capital, visitwww.upscapital.com or call 1-800-637-0620.

All credit subject to credit approval. Products may notbe available in all areas. Loans made in California arepursuant to a Department of Corporations CaliforniaFinance Lenders license. Insurance products areoffered through UPS Capital Insurance Agency, Inc.and its agency partners.

UPS Mail InnovationsSM

UPS Mail Innovations manages the productionand movement of mail – from first-class tostandard mailings. From #10 envelopes toflats, we can enhance savings on productionand postage costs and reduce transit times.

Expedited Mail Services picks up qualifiedflats and irregular size mailings, manifests thepieces by ZIP Code®, and then delivers theminto the U.S. Postal Service facility nearest thefinal destination for delivery. Save on postalrates and get transit times comparable to first-class mail.

Mail Technologies provides customized,distributed print and mail solutions for high-volume, time-sensitive, and cash-criticalmailings. We’ll receive your encrypted dataelectronically, then sort, print, and inductmailings into the U.S. Postal Service systemnearest the final destination for delivery. Mail Technologies saves money and reducesboth production and time in transit.

For more information about UPS MailInnovations, visit www.upsmailinnovations.comor call toll-free 1-866-822-5336.

UPS ConsultingSM

UPS Consulting provides strategic supplychain management consulting. Ourconsulting teams offer clients supply chainmanagement strategies that more closelyalign business goals with operationalcapabilities. UPS Consulting advises clientson areas that extend beyond fulfillment anddistribution such as product design, salesand marketing, planning, procurement,production, and cash management.

For more information about UPS Consulting,visit www.upsconsulting.com or call 1-404-335-1700.

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Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.View the UPS Tariff at ups.com.

Terms and Conditions

A “UPS automated shipping system,” as referencedbelow, is a UPS OnLine® system or a UPS OnLine®

Compatible vendor shipping system that meets UPS OnLine requirements at the time of shipment.

Commodities Handled and Restrictions on ServiceUPS holds itself out to transport general commodities,as usually defined, subject to the following restrictions:

(a) No service shall be rendered in the transportationof any package or article weighing more than 150 pounds, or exceeding 108 inches in length, or exceeding a total of 130 inches in length andgirth combined. Additional charges, including an Over Maximum Limits charge of $50 (U.S.),may apply to any such package tendered fortransportation. The Over Maximum Limits chargeof $50 is applicable to any package exceeding 130 inches in length and girth, as measured todetermine its billable weight. Refer to the UPSTariff for details.

(b) No service shall be rendered in the transportationof any of the prohibited articles listed in theapplicable UPS service guide or UPS Tariff.

(c) No service shall be rendered in the transportationof articles of unusual value (as defined in the UPS Tariff), including packages having a value of more than $50,000 (U.S.); or of packageshaving a value of more than $5,000 (U.S.),shipped as a result of a request for service madethrough the Internet by a shipper who has a UPSInternet Shipping account only; or of packageshaving a value of more than $1,000 (U.S.)returned via Print Return Label, Print and MailReturn Label, Electronic Return Label, or 1 UPSPickup Attempt Return Services; or of packageshaving a value of more than $500 (U.S.) shippedvia a UPS Drop Box, or of Prepaid Letters having a value of more than $100 (U.S.).

(d) No service shall be rendered in the internationaltransportation of packages containing jewelry (not including costume jewelry) having a value of more than $500 (U.S.).

(e) Hazardous Materials, defined as those materialsregulated under Title 49 of the Code of FederalRegulations (49 C.F.R.), and InternationalDangerous Goods, defined as those materialsregulated by the International Civil AviationOrganisation (ICAO) and published in theInternational Air Transport Association (IATA)Dangerous Goods Regulations, are accepted for transportation only as a contractual service. To receive Hazardous Materials or InternationalDangerous Goods service, the shipper must sign a contract and agree to the provisions set forth in the approved UPS Agreement for Transportationof Hazardous Materials or the approved UPSAgreement for Transportation of International

Dangerous Goods. All shipments, includingshipments containing Hazardous Materials orInternational Dangerous Goods, will be accepted for transportation only according to the terms andconditions contained in the UPS Tariff. Access theUPS Terms and Conditions of Service at ups.com or contact UPS for specific information, including a list of “Common Items That May Be Classified asHazardous Materials.” For more information aboutHazardous Materials, please refer to the UPS Guidefor Shipping Ground and Air Hazardous Materials.

(f) Other Regulated Materials (ORM-D) packages are accepted for transportation without HazardousMaterials Shipping Papers within the 48 contiguousUnited States when properly classified, packaged,marked, and shipped via UPS Ground. UPSStandard To Canada service is available for ORM-D shipments without a contract, providedthe shipper has reviewed the required checklistand service restrictions with a UPS representative.ORM-D (Consumer Commodity) packagesshipped via UPS Air Services and UPS 3 DaySelect within the United States and Puerto Rico, as well as all UPS Worldwide service offeringsinternationally, are accepted for transportation on a contractual basis only.

(g) No service shall be rendered in the transportationof hazardous waste. Hazardous waste is a solidwaste that meets any of the criteria of hazardouswaste as described in Section 261.3 of Title 40 of the Code of Federal Regulations.

(h) UPS transports packages containing alcoholicbeverages only among and within a limited numberof states, as determined by UPS, and subject toapplicable state law therein. A UPS label, requestingan adult signature upon delivery, must be affixedto each package containing alcoholic beverages.Packages containing alcoholic beverages are alsosubject to certain other conditions. Access theUPS Terms and Conditions of Service at ups.comor contact UPS for specific information, includinga list of states where UPS currently provides transportation of alcoholic beverages. It is theresponsibility of the shipper to ensure that ashipment tendered to UPS does not violate anyfederal, state, provincial, or local laws or regulationsapplicable to the shipment.

(i) UPS does not regularly provide service for pack-ages containing live animals. (The term “animal”as used here refers to anything living, except plants.)UPS will only accept packages containing liveanimals for shipment within the United States on an exception basis. Transportation for packagescontaining live animals is limited, must be pre-arranged, and as with all other packages, will beprovided only according to the terms and conditionscontained in the UPS Tariff.

The following paragraphs, along with the UPS Tariff,contain the general terms and conditions under whichUnited Parcel Service (“UPS”) is engaged in the trans-portation of small packages (including “Letters”) in itsown territory and jointly through interchange with itsaffiliates. The Terms and Conditions of Service in theUPS Rate and Service Guide are published periodicallyby UPS. The most current version of these Terms andConditions of Service may be found at the UPS Web site(ups.com®) and is available at all local UPS offices.UPS reserves the right to unilaterally modify or amendany portion of the UPS Tariff, the UPS Rate andService Guide, or these Terms and Conditions ofService at any time without prior notice. The currentversion of these Terms and Conditions of Service and any modifications or amendments supersede allprevious UPS Rate and Service Guides. Any failure to enforce or apply a term or provision of the UPSRate and Service Guide or the UPS Tariff shall notconstitute a waiver of that term or provision by UPS,and shall not diminish or impair UPS’s right to enforcesuch term or provision in the future.

UPS is engaged in the transportation of small packagesvia a variety of services, including UPS Air Services,UPS 3 Day Select®, and UPS Ground. “UPS AirServices” includes UPS Next Day Air® Early A.M.®,UPS Next Day Air®, UPS Next Day Air Saver®, UPS2nd Day Air A.M.®, and UPS 2nd Day Air®. (Note: UPS reserves the right, in its sole discretion, to use any mode of transportation whatsoever to provide the service selected by the shipper. Regardless of themode of transportation used, the effective UPS Ratesfor the service selected by the shipper shall apply.)

UPS is likewise engaged in the transportation of packages via “UPS® SonicAir®.”

UPS is engaged in the international transportation ofsmall packages via “UPS Worldwide Express PlusSM,”“UPS Express NA1,” “UPS Worldwide ExpressSM,”“UPS Worldwide ExpeditedSM,” “UPS 3 Day SelectSM

From Canada,” and “UPS Standard” services. All pack-ages shipped internationally covered under a singleUPS Waybill shall be considered a single shipment.

Except in international shipments, each package or article shall be considered as a separate anddistinct shipment.

A “source document,” as referenced below, is a document provided by UPS for the purpose of shipping a package via UPS.

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(o) UPS cannot deliver to a P.O. box. The shippermust make every effort to obtain a street address.If the shipper should use a P.O. box address, therecipient’s phone number must be included. Apackage addressed to a P.O. box may experiencedelays, will not be covered by any UPS ServiceGuarantee, and will be subject to an AddressCorrection charge. Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted.

Prohibited by LawIt is the responsibility of the shipper to ensure that a shipment tendered to UPS does not violate anyfederal, state, provincial, or local laws or regulationsapplicable to the shipment. No service shall berendered by UPS in the transportation of any shipmentthat is prohibited by law or regulation of any federal,state, provincial, or local government in the origin or destination country.

Right of InspectionUPS reserves the right, but is not required, to open andinspect any package tendered to it for transportation.

PackagingIt is the responsibility of the shipper to ensure thatproper packaging is used and that the contents of packages are adequately and securely packed,wrapped, and cushioned for transportation. The use of UPS-provided packaging is not a guarantee that an item is sufficiently packaged for transportation.UPS does not provide special handling for packagesbearing “Fragile,” package orientation markings (e.g., “UP” arrows or “This End Up” markings), or any other similar such markings.

Refusal of Unsafe PackagesUPS reserves the right to refuse any package that by reason of the dangerous or other character of its contents may, in the sole judgment of UPS, soil,taint, or otherwise damage other packages or UPS’sequipment, or that is economically or operationallyimpracticable to transport, or that is improperly orinsecurely packed or wrapped.

Packages must be so packed or wrapped as to meetthe requirements set forth in the International SafeTransit Association Procedure 1A.

Authorized Shipping OutletsUPS Authorized Shipping Outlets or CommercialCounters (collectively referred to within this paragraphas “ASOs”) are independently owned and operatedbusinesses and are not agents of UPS. UPS assumesno liability other than to the ASO, as the shipper of the package, for lost, damaged, or delayed shipmentssent via the ASO. Any such liability to the ASO is subjectto the limitations set forth in the UPS Tariff and theseTerms and Conditions of Service. All inquiries regarding

packages shipped via ASOs must be directed to theASO. UPS will deal solely with the ASO in all mattersconcerning packages shipped via an ASO, includingbut not limited to: tracking/tracing requests; claimsand guarantees; C.O.D. preparation and remittance;return of undeliverable packages and letters; properpackaging and labeling; and billing. Even if UPSresponds directly to ASO customers regarding trackingrequests, UPS will not be liable to those customers.ASOs are solely responsible for the issuance of anyrefunds and claims to those who shipped packagesvia the ASO. The ASO agrees not to ship any articleswhich UPS does not accept for transportation. ASOsshall indemnify and hold harmless UPS in any actionagainst UPS arising from the loss, damage, or delay of a package shipped via an ASO.

Provisions for Customs Clearance of International PackagesThe shipper must provide required documentation for customs clearance. By providing required docu-mentation, the shipper certifies that all statements andinformation relating to exportation and importation aretrue and correct. Furthermore, the shipper under-stands that civil and criminal penalties, includingforfeiture and sale, may be imposed for making falseor fraudulent statements, or for violating U.S. laws on exportation (see e.g., 13 U.S.C. Section 305, 22 U.S.C. Section 401, 18 U.S.C. Section 1001,and 50 U.S.C. App. 2410).

When a shipment is tendered to UPS, UPS is therebyappointed as the agent for performance of customsclearance, where allowed by law. UPS is specified asthe nominal consignee for the purpose of designatinga customs broker to perform customs clearance. Localauthorities may require documentation confirming thatUPS has been designated as the nominal consignee.

(j) UPS does not provide a protective service for the transportation of perishable commodities or of commodities requiring protection from heat or cold. Such commodities will be accepted fortransportation solely at the shipper’s risk for damageoccasioned by exposure to heat or cold. Shippersshall not file claims for, and UPS shall not be liablefor, damage to perishable commodities caused by exposure to heat or cold, regardless of whetherUPS fails to deliver such packages within the timepublished on the UPS Web site, or as providedwhen 1-800-PICK-UPS® is called.

(k) C.O.D., Call Tag, Delivery Confirmation, DeliveryConfirmation Signature Required, DeliveryConfirmation Adult Signature Required, VerbalConfirmation of Delivery, Hold for Pickup, and UPSReturn Services are not available for internationalshipments.

(l) All shipments, including shipments containingfirearms, will be accepted for transportation onlyaccording to the terms and conditions contained in the UPS Tariff. A UPS label, requesting an adultsignature upon delivery, must be affixed to eachpackage containing a firearm. Access the Termsand Conditions of Service at ups.com or contactUPS for more information concerning the trans-portation of firearms, including handguns.

(m)UPS reserves the right to assess the shipper anadditional charge, set forth in the UPS Rates ineffect at the time of shipping, when: the shipperrequests UPS to obtain a signature or an adultsignature upon delivery and an approved UPSlabel is affixed to the package indicating suchrequest; the shipper requests UPS to obtain asignature upon delivery and an approved UPSlabel is not affixed to the package indicating suchrequest; or, the shipper tenders a package that,based upon its contents, requires an approvedUPS label requesting an adult signature upondelivery, and no such label has been affixed to the package.

(n) Shippers are prohibited from shipping and UPS will not accept for transportation packagescontaining any Hazardous Materials requiringshipping papers (defined as those materialsregulated under Title 49 of the Code of FederalRegulations [49 C.F.R.]), firearms or ammunition, or articles that UPS is not authorized to accept or that UPS states in the UPS Tariff or in theseTerms and Conditions of Service that it will notaccept, when such packages are presented forshipment at a UPS Authorized Shipping Outlet or UPS Commercial Counter. Hazardous Materials(except ground ORM-D) cannot be picked up viaone-time pickup or On Call Air Pickup® service, or retrieved via any UPS Return Service.

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Terms and Conditions

documentation and on the UPS Waybill. Theseoptions are available only to shippers with a UPSaccount. An additional charge, set forth in the UPSRates applicable to the shipment in effect at the timeof shipping, will be assessed. These services are notavailable if any or all of the shipping charges are billedto the consignee, or if a consignee chooses a brokerother than UPS Customhouse Brokerage or its designee(excluding UPS Supply Chain Solutions, Inc.).

ZIP Code®/Postal Code Information The consignee’s ZIP Code is a required part of theaddress for domestic shipments. When available,ZIP+4® should be used.

The consignee’s postal code, telephone number, and contact name are required parts of the addressfor international shipments.

Pickup ChargeUPS reserves the right to assess a surcharge, set forthin the UPS Rates applicable to the shipment in effect at the time of shipping, for the pickup of prepaid ship-ments, or UPS 3 Day Select or UPS Ground ReturnService packages, when no other packages are to be picked up.

UPS® SonicAir® Service GuaranteeOn-schedule delivery of UPS SonicAir packages,where such services are available, to every address inthe United States, and to all international destinationsserved, is guaranteed pursuant to the UPS SonicAirshipping document and the UPS SonicAir Terms and Conditions available at sonicair.ups.com barringcircumstances out of UPS SonicAir’s control, including,but not limited to, the following: airline delays; failure,unavailability, or refusal of a person to accept delivery of the shipment; acts of God; acts of public authoritiesacting with actual or apparent authority; acts oromissions of customs or similar authorities; theapplication of security regulations imposed by thegovernment, or otherwise applicable to the deliverylocation; riots, strikes, work stoppages, or other labordisputes; civil commotions; disruptions in air or groundtransportation networks, such as weather phenomena;and natural disasters.

For additional terms and conditions, refer to the UPSSonicAir shipping document and the UPS SonicAirTerms and Conditions available at sonicair.ups.com.

UPS Service GuaranteeUPS guarantees on-schedule delivery of packagesshipped via UPS Air Services, where such services are available, to every address in the United States.

UPS guarantees on-schedule delivery of packagesshipped via UPS Next Day Air and UPS 2nd Day Air,where such services are available, to every address in Puerto Rico.

UPS guarantees on-schedule delivery of packagesshipped via UPS 3 Day Select, where such services areavailable, to every address in the 48 contiguous states.

UPS guarantees on-schedule delivery of packagesshipped via UPS Ground, where such services areavailable, to every address in the 48 contiguous states.

UPS guarantees on-schedule delivery of packagesshipped via UPS Worldwide Express Plus, UPS ExpressNA1, UPS Worldwide Express, UPS WorldwideExpedited, UPS 3 Day Select From Canada, and UPS Standard, where such services are availableand provided that the customs clearance is performedby UPS Customhouse Brokerage or its designee(excluding UPS Supply Chain Solutions, Inc.).

“Business day” means Monday through Friday exceptthe following holidays:New Year’s Day Thanksgiving DayMemorial Day Day after Thanksgiving Day*Independence Day Christmas DayLabor Day New Year’s Eve**Delivery of Air and International packages only

In the event UPS fails to attempt delivery within thetime published on the UPS Web site, or as providedwhen 1-800-PICK-UPS is called, UPS, at its option,will either credit or refund the shipping charges foreach such package to the payer only, upon request,subject to the following conditions. This is the soleremedy available under the UPS Service Guarantee.

(a) UPS’s guaranteed delivery schedule has beenobtained by referencing UPS’s Web site orcontacting a UPS Customer Service office.

(b) Each package is properly recorded on a UPSsource document or in a UPS automated shipping system.

(c) Each package in a shipment bears the appropriateUPS tracking label and an address label, or acombined label generated by a UPS automatedshipping system, showing the consignee’s correctname, deliverable address (UPS cannot deliver to a P.O. box), and ZIP Code (or postal code for international shipments). In addition, UPSreserves the right, in its sole discretion, to refuse to honor a request for a credit or refund of shippingcharges for a package when that package is notaccompanied by a smart label and timely PackageLevel Detail (PLD) information, as defined in the UPSTariff, at the time the package is tendered to UPS.

(d) Each UPS 2nd Day Air A.M. package is addressedto a commercial, not residential, address. Aresidential delivery is defined as provided in theUPS Tariff and in this service guide.

(e) Each package in a shipment bears a UPS SaturdayDelivery routing label when optional Saturdayservice is requested and available.

(f) Each package in a shipment is tendered to UPS during UPS’s published business hours.

Customs penalties, storage charges, or other expensesincurred as a result of an action by customs or failureby the shipper or consignee to provide proper docu-mentation or to obtain a required license or permit willbe charged to the consignee along with any applicableduty and tax. However, the shipper is liable for allcharges in the event of non-payment by the consignee.UPS provides brokerage service through UPS Custom-house Brokerage or its designee (excluding UPS SupplyChain Solutions, Inc.) at no additional charge for routinecustoms clearance of UPS Worldwide Express Plus,UPS Express NA1, UPS Worldwide Express, UPSWorldwide Expedited, and UPS 3 Day Select FromCanada shipments.

Additional charges may apply for complex customsclearance procedures, which include, but are notlimited to, the following: – Clearance procedures involving a government

agency other than customs– Customs Bonds– Drawbacks– Formal entries involving more than five tariff lines– Live Entries– Marking Attendance– Temporary Import Bonds (T.I.B.)

UPS will prepay duties and taxes on behalf of the payer.For importation into the United States, a fee, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed and billed to the importer. A fee may also apply for shipments to other countries.

In the event a Shipper’s Export Declaration (S.E.D.) is required and is not included with the export docu-ments provided by the shipper, UPS will prepare anS.E.D., using the information on the UPS Waybill orother export documentation, on behalf of the shipperto facilitate export. A processing fee, set forth in theUPS Rates applicable to the shipment in effect at the time of shipping, will be assessed and billed to the shipper.

UPS may prepare a Certificate of Origin for goodsmanufactured and originating within the United Stateson behalf of the shipper when one is required but notincluded with the export documents provided by theshipper. A processing fee, set forth in the UPS Ratesapplicable to the shipment in effect at the time ofshipping, will be assessed and billed to the shipper.

Unless otherwise restricted for the destination country,the shipper may elect to pay duty and tax, or duty only, by showing such instructions on the export

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responsible for payment of all charges, including, but not limited to, forwarding, disposal, or returntransportation charges, as well as any duty and tax, if applicable.

Interruption of ServiceUPS shall not be liable for any interruption of servicedue to causes beyond its control, including, but notlimited to, the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient informationprovided by a customer; the application of securityregulations imposed by the government, or otherwiseapplicable to the delivery location; riots, strikes, orother labor disputes; civil commotions; disruptions in air or ground transportation networks, such asweather phenomena; and natural disasters.

UPS RatesThe applicable UPS Rates are determined on the basisof package and shipper characteristics, and are there-fore subject to change. Shippers who have a UPS dailypickup account and/or a customized shipping agree-ment with UPS will receive lower Daily Rates. DailyRates are also available upon request for shippers who currently receive On-Demand Rates and have multiple shipping accounts at a location with a UPSdaily pickup account and/or sustained shippingrevenue of at least $105 each week for a consecutivesix-month period. Shippers not eligible for Daily Rateswill be subject to higher On-Demand Rates.

Shippers who currently receive Daily Rates, but nolonger meet criteria to qualify for Daily Rates will besubject to On-Demand Rates without further noticefrom UPS. Shippers currently receiving On-DemandRates who believe that they may qualify for Daily Ratesbased on a change in their shipper characteristicsshould contact UPS to request a rate determination.Upon request, UPS will determine the rates applicableto an On-Demand shipper and make adjustments aswarranted, in UPS’s discretion. UPS also will review the shipper characteristics of On-Demand shippers on a quarterly basis and change applicable rates to Daily Rates when warranted, in UPS’s discretion.Any such changes will be applied prospectively only,and shippers will not be entitled to any refunds orcredits for charges or rates previously assessed.

Payment of Charges for Domestic ShipmentsUnless otherwise agreed to in writing by UPS, shippingcharges will be billed to the shipper.

UPS accepts shipments for Collect billing and Third-Party billing provided the consignee or third party has a valid UPS account number and has agreed to acceptthe charges.

A processing fee, set forth in the UPS Rates applicableto the shipment in effect at the time of shipping, will

be charged for a missing or invalid account numberwhen either Collect billing or Third-Party billing hasbeen selected on the source document or in a UPSautomated shipping system. An account number isinvalid if it is the wrong account number for the bill-toparty or if it is the account number for a consigneeor third party who fails to pay the shipping charges. In the event of non-payment by the consignee or thirdparty, the charges will be billed back to the shipper.

Billing Options for International ShipmentsThe amount billed includes, but is not limited to,shipping charges, duties, and taxes, if applicable.Unless otherwise restricted for the destination countryin the applicable UPS service guide, UPS provides the following billing options:

(a) Prepaid – The shipper pays all shipping charges,and the consignee pays all other charges.

(b) Freight Collect – The consignee pays all charges.

(c) FOB – The shipper pays shipping charges to theport of export, and the consignee pays the balance.

(d) C&F – The shipper pays shipping charges to theport of import, and the consignee pays the balance.

(e) Delivered Duty Paid, V.A.T. Unpaid – The shipperpays all shipping charges and the destinationcountry’s duty, if applicable. The consignee paysthe balance, such as V.A.T.

(f) Bill Duty/Tax and Shipping Charges to Shipper –The shipper pays all shipping charges and thedestination country’s duty and tax, if applicable.

The shipper must notify the consignee prior to shippingif any option other than Prepaid is selected, and thatoption must be indicated on a UPS source documentor in a UPS automated shipping system.

(g) UPS is notified in writing or by telephone of aservice failure within fifteen (15) calendar daysfrom the date of scheduled delivery and is advisedof the consignee’s name and address, date of ship-ment, package weight, and UPS tracking number.

(h) For UPS Worldwide Expedited shipments, theguarantee shall apply only to shipments originatingin, or destined for, the United States, and whenthe billed party is resident in the United States and is responsible for all shipping charges.

Under no circumstances shall UPS be liable for anyspecial, incidental, or consequential damages arisingfrom the transportation of property, including, but notlimited to, delayed delivery or failure to attempt deliveryin accordance with the UPS Service Guarantee. Underno circumstances shall UPS be liable for any damageswhatsoever for delayed delivery, except as specificallyprovided for shipments made under the UPS ServiceGuarantee.

The guarantee does not apply to UPS shipments that are delayed due to causes beyond UPS’s control,including, but not limited to, the following: the unavail-ability or refusal of a person to accept delivery of theshipment; acts of God; acts of public authorities actingwith actual or apparent authority; acts or omissions of customs or similar authorities; insufficient informationprovided by a customer; the application of securityregulations imposed by the government, or otherwiseapplicable to the delivery location; riots, strikes, orother labor disputes; civil commotions; disruptions in air or ground transportation networks, such asweather phenomena; and natural disasters.

UPS reserves the right to refuse any request for acredit or refund when such request is either (a) madeby, or (b) based on information obtained by, a partyother than the payer of the shipping charges.

The guarantee does not apply to UPS Commercial and Residential Ground shipments that are picked upor scheduled to be delivered between December 12and December 25.

Deliveries Attempted Three Times without Extra ChargeIf UPS is unable to complete delivery of a package, a notice will be left at the consignee’s address statingthat delivery has been attempted. Thereafter, asecond and, if necessary, a third attempt to deliver the package will be made without additional charge.

Special Handling of Undeliverable PackagesDomestic packages refused by the consignees, or which for any other reason cannot be delivered, will be promptly returned to the shipper withoutadditional charge.

International shipments refused by the consignees, or which for any other reason cannot be delivered, will be held, and UPS will attempt to contact theshipper for further instructions. The shipper will be

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Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.View the UPS Tariff at ups.com.

Terms and Conditions

Residential DeliveryA residential delivery is defined as delivery to a locationthat is a home, including a business operating out of ahome that does not have an entrance open to the public.

UPS Return ServicesUPS ReturnsSM

Authorized Return Service (ARS) – ARS is acontractual service that allows the shipper to orderpreprinted labels to send to their customer. Theshipper signs an agreement based upon the averageweight and zone of their package characteristics.Upon execution of the agreement, the shipper calls 1-800-PICK-UPS to order return labels that arepreprinted with the return address designated in thecontract. Upon receipt of the preprinted return labels,the shipper encloses the return label with the out-bound shipment or mails the label to the recipientseparately. The recipient affixes the label to the UPS-compatible package and takes the package to anapproved return location (ASO, Customer Counter,daily pickup account, Drop Box), gives it to a UPSservice provider, or calls 1-800-PICK-UPS to request a pickup for an additional fee. Packages can beretrieved from any address in the 50 states with ARS,where this service is available, via UPS Next Day Air,UPS 2nd Day Air, UPS 3 Day Select, and UPS Ground.Upon delivery of the package, the original shipper isbilled the rate based upon the contract. There is noadditional accessorial charge.

Print Return Label – Packages can be retrieved fromany address in the 50 states with Print Return Labelservice, where this service is available, via UPS NextDay Air, UPS 2nd Day Air, UPS 3 Day Select, and UPS Ground.

Print Return Label service is not available via UPSNext Day Air Early A.M., UPS Next Day Air Saver, or UPS 2nd Day Air A.M.

The value limit for each Print Return Label package is $1,000 (U.S.).

When requested via UPS OnLine® WorldShip®, UPS Internet Shipping (effective March 31, 2003), orUPS CampusShipTM, a return label will be generated for the package. Upon delivery, a package returnedusing a Print Return Label will be charged the ratecalculated from the pickup location to the destinationvia the service selected. An additional charge for eachPrint Return Label package will be assessed whenPrint Return Label service is requested. The applicablecharges will be those set forth in the UPS Rates ineffect at the time the charge is applied.

Electronic Return Label – Packages can be retrievedfrom any address in the 50 states with an ElectronicReturn Label, where this service is available, via UPSNext Day Air, UPS 2nd Day Air, UPS 3 Day Select,and UPS Ground.

Electronic Return Label is not available via UPS NextDay Air Early A.M., UPS Next Day Air Saver, or UPS 2nd Day Air A.M.

The value limit for each Electronic Return Labelpackage is $1,000 (U.S.).

Upon delivery, a package returned using an ElectronicReturn Label will be charged the rate calculated fromthe pickup location to the destination via the serviceselected. An additional charge for each ElectronicReturn Label package will be assessed when ElectronicReturn Label service is requested. The applicablecharges will be those set forth in the UPS Rates ineffect at the time the charge is applied.

Print and Mail Return Label – Packages can beretrieved from any address in the 50 states with Printand Mail Return Label service, where this service is available, via UPS Next Day Air, UPS 2nd Day Air,UPS 3 Day Select, and UPS Ground.

Print and Mail Return Label service is not available via UPS Next Day Air Early A.M., UPS Next Day AirSaver, or UPS 2nd Day Air A.M.

The value limit for each Print and Mail Return Labelpackage is $1,000 (U.S.).

When requested via UPS OnLine WorldShip, a returnlabel will be generated for the package. Upon delivery,a package returned using a Print and Mail ReturnLabel will be charged the rate calculated from thepickup location to the destination via the serviceselected. An additional charge for each Print and MailReturn Label package will be assessed when Print and Mail Return Label service is requested. Theapplicable charges will be those set forth in the UPSRates in effect at the time the charge is applied.

UPS Returns Plus1 UPS Pickup Attempt – Packages can be retrievedfrom any address in the 50 states with 1 UPS PickupAttempt service, where this service is available, viaUPS Next Day Air, UPS 2nd Day Air, UPS 3 DaySelect, and UPS Ground.

1 UPS Pickup Attempt service is not available via UPS Next Day Air Early A.M., UPS Next Day Air Saver,or UPS 2nd Day Air A.M.

The value limit for each 1 UPS Pickup Attempt service package is $1,000 (U.S.).

When requested via UPS OnLine WorldShip, UPS Internet Shipping (effective March 31, 2003),UPS CampusShip (effective March 3, 2003), or a UPS OnLine Compatible vendor shipping system,UPS will pick up a package and return it to the designated address. Upon delivery, a package returnedusing 1 UPS Pickup Attempt service will be chargedthe rate calculated from the pickup location to thedestination via the service selected. An additionalcharge for each 1 UPS Pickup Attempt servicepackage will be assessed when 1 UPS Pickup Attempt service is requested. The applicable chargeswill be those set forth in the UPS Rates in effect at the time the charge is applied.

3 UPS Pickup Attempts – Packages delivered in the50 states can be retrieved using 3 UPS Pickup Attempts

The amount to be billed to the shipper may be billedto a third party. This option is subject to the followingconditions:

– The third party must be located in the United Statesand have a valid UPS account.

– The choice of the option must be indicated asspecified above.

– The shipper agrees to guarantee payment of allcharges in the event of non-payment by the third party.

Disbursement FeeIn order to expedite customs clearance, UPS mayadvance duties and taxes on behalf of the payer asdictated by the billing option selected. A DisbursementFee based on the amount advanced will be assessedand billed to the payer.

Currency Conversion RateCharges to a payer’s account in a foreign currency will be converted to the payer’s currency using aweekly exchange rate secured through Major MoneyCenter Banks, plus an exchange fee, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping.

Payments for ServiceUPS’s payment terms require payment of all chargeswithin seven (7) days after receipt of the UPS bill.The UPS Tariff contains provisions for a late paymentfee on past due balances (including, without limitation,any previously assessed but unpaid late paymentfees), and the shipper agrees to pay such late paymentfees as may be assessed by UPS.

Notwithstanding any payment or billing option selected,the shipper is ultimately liable for all charges.

UPS reserves the right to bill for shipping charges and all applicable accessorial charges, surcharges,and other charges based upon the characteristics of,and services requested for, packages actually tenderedto UPS (collectively “Charges”). UPS reserves the rightto audit bills to verify service selection; package orshipment weight; and applicability of any accessorialcharges, surcharges, or other charges; and to makeappropriate adjustments. If transportation charges are paid for by credit card, the shipper expresslyauthorizes UPS to assess any Charges and to obtainpayment of the Charges by use of the credit card.

Shippers requesting an invoice adjustment (e.g.,adjustment of a charge based on an incorrect rate,billable weight, account number, or type of service,etc.) or a refund due to a duplicate payment must notifyUPS of the request within 180 days after receiving thecontested bill. A partial payment against an invoice isnot considered a request for an invoice adjustment.

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C.O.D. PackagesC.O.D. means, for all purposes, Collect On Delivery.UPS accepts C.O.D. packages for delivery throughoutthe United States and Puerto Rico.

Preparation and Listing of C.O.D. Packages: C.O.D.sare accepted for amounts up to $50,000 (U.S.) perpackage. Shippers not using a UPS automated shippingsystem will prepare and attach to each C.O.D. packagea UPS C.O.D. tag showing the amount to be collectedand will enter such amount on the UPS source docu-ment in the space provided for that purpose.

Shippers using a UPS automated shipping system willgenerate, and apply to each C.O.D. package, a system-generated address label with a C.O.D. bar code andthe amount to be collected for each individual package.

Responsibility for C.O.D.s: Upon delivery of each C.O.D.package, UPS will attempt to collect the amount shownon the C.O.D. tag or the system-generated labelattached to the package and transmit to the shipperthe amount so collected, or, if collection cannot bemade, will return the package to the shipper. Theshipper must notify UPS within forty-five (45) daysfrom the date of shipment of a C.O.D. shipment if theshipper has not received payment of the C.O.D. amount,or any claim relating thereto shall be deemed waived.

If collection cannot be made within three (3) deliveryattempts or the consignee refuses delivery, UPS willreturn the package to the shipper.

Consignee’s Checks in Payment of C.O.D.s: Unlessinstructions to collect a cashier’s check or money orderonly are shown on the C.O.D. tag or system-generatedlabel, UPS will accept a check or other negotiableinstrument issued by or on behalf of the consignee, in conformity with the instructions on the tag. Wheninstructions to collect a cashier’s check or money orderonly are clearly indicated on the C.O.D. tag or system-generated label, UPS reserves the right to accept acashier’s check, a money order, an official bank check,or other similar instrument issued by or on behalf ofthe consignee. All checks (including cashier’s checksand official bank checks), money orders, and othersimilar instruments tendered in payment of C.O.D.swill be accepted by UPS based solely upon the shipperassuming all risk relating thereto, including, but notlimited to, risk of non-payment, insufficient funds, andforgery, and UPS shall not be liable upon any suchinstrument. All checks, money orders, and other similarinstruments will be transmitted to the shipper togetherwith UPS’s own check if consignee check(s) collectedare for less than the C.O.D. amount. Remittances(checks, money orders, etc.) received that are lessthan the C.O.D. dollar amount indicated by the shipperwill be reimbursed for the full amount unless thevariance of the amount remitted is less than $1 (U.S.).

Payment for any C.O.D. package of $10,000 (U.S.) ormore must be received in a single check or monetaryinstrument such as a cashier’s check, a money order,or an official bank check.

In the event that a shipper timely notifies UPS that ithas not received payment of the C.O.D. amount, ifUPS’s records show that it collected a C.O.D. paymentand the remittance has not been cashed, UPS may, inits sole discretion, provide the shipper with a digitalimage of the check or money order along with aC.O.D. Remittance Verification in order to assist theshipper in locating the missing C.O.D. payment. If theshipper is still unable to locate the C.O.D. payment,UPS may, in its sole discretion, provide the shipperwith an indemnified C.O.D. check or money order,which is a digital image of the original paymentcollected by UPS at the time of delivery and can bedeposited in a bank, provided that the original checkor money order has not previously been deposited ornegotiated. If the indemnified check or money orderturns out to be invalid for any reason, including butnot limited to insufficient funds or forgery, UPS shallnot be liable upon the instrument.

C.O.D. packages with an amount to be collected inexcess of $500 (U.S.) will not be accepted for trans-portation via a UPS Drop Box.

Entry of a C.O.D. amount is not a declaration of valuefor insurance purposes, nor does the payment of theC.O.D. charge constitute payment of the premium for excess value insurance.

Currency in Payment of C.O.D.s: UPS will not acceptcurrency in any amount for payment of C.O.D.shipments.

Charges for C.O.D. Collections: An additional charge,set forth in the UPS Rates applicable to the shipmentin effect at the time of shipping, will be assessed foreach C.O.D. received for collection.

As with all packages, UPS will not be liable for anyspecial, incidental, or consequential damages forC.O.D. packages.

service, where this service is available, via UPS NextDay Air, UPS 2nd Day Air, UPS 3 Day Select, and UPS Ground.

3 UPS Pickup Attempts service is not available viaUPS Next Day Air Early A.M., UPS Next Day Air Saver,or UPS 2nd Day Air A.M.

The value limit for each 3 UPS Pickup Attemptsservice package is $50,000 (U.S.).

When requested via UPS OnLine WorldShip, UPS Internet Shipping (effective March 31, 2003),UPS CampusShip (effective March 3, 2003), or a UPS OnLine Compatible vendor shipping system,UPS will pick up a package and return it to theshipper. Upon delivery, a package returned using 3 UPS Pickup Attempts service will be charged the rate calculated from the pickup location to thedestination via the service selected. An additionalcharge for each 3 UPS Pickup Attempts service packagewill be assessed whem 3 UPS Pickup Attemptsservice is requested. The applicable charges will bethose set forth in the UPS Rates in effect at the timethe charge is applied.

Call Tag – Packages delivered in the 48 contiguousstates can be retrieved with a Call Tag via UPS Ground service.

Call Tag service is not provided via UPS Air Services or UPS 3 Day Select.

The value limit for each Call Tag package is $50,000 (U.S.).

When requested by the shipper, UPS will pick up apackage and return it to the shipper. A Call Tag servicepackage will be charged the rate calculated from thepickup location to the destination plus an additionalcharge for each Call Tag service package will beassessed when Call Tag service is requested. Theapplicable charges will be those set forth in the UPSRates in effect at the time the charge is applied.

The UPS Service Guarantee does not apply to shipmentsmade using a Call Tag.

UPS ReturnsSM on the WebUPS Returns on the Web service is a contractual serviceinitiated by a merchant’s end-users. The end-user startsthe process via the merchant’s Web site. After the end-user completes a return form, the program generates areturn authorization code and package tracking number,which are coded onto a return label that is transferredto the end-user via their Web browser. End-users canthen print and affix the label to the package they wishto return. The UPS Returns on the Web solution canalso be used by phone representatives at the merchantsite. Upon delivery, the shipper is billed according tothe terms in the contract. The value limit per packagefor the Web-browser Return Label, Returns on theWeb Print Return Label, Print and Mail Return Label,and 1 UPS Pickup Attempt services is $1,000 (U.S.).The value limit per package for Returns on the Web 3 UPS Pickup Attempts is $50,000 (U.S.).

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An additional charge, set forth in the UPS Ratesapplicable to the shipment in effect at the time ofshipping, will be assessed for each UPS Air Servicespackage tendered to UPS on Saturday.

Saturday Delivery UPS offers optional Saturday delivery of UPS Next DayAir Early A.M. and UPS Next Day Air Letters and pack-ages. Saturday delivery is not available for UPS NextDay Air Saver Letters or packages. The shipper shouldcontact UPS for information regarding UPS’s Saturdaydelivery area. A Saturday Delivery routing label,provided by UPS, must be attached to each package.

The shipper may request optional Saturday delivery of UPS Worldwide Express Plus shipments (subject tovalue limits) and UPS Worldwide Express shipments tospecific locations in Canada, Germany, and the UnitedKingdom by indicating the selection of this option onthe UPS source document or in a UPS automatedshipping system and by attaching a Saturday Deliveryrouting label provided by UPS to each package.

Optional Saturday delivery of UPS Worldwide ExpressPlus and UPS Worldwide Express shipments fromspecific locations in designated countries to specificlocations in the United States may be requested byindicating the selection of this option on the UPSsource document for each shipment.

An additional charge, set forth in the UPS Ratesapplicable to the shipment in effect at the time ofshipping, will be assessed for each UPS Next Day Air Early A.M. and UPS Next Day Air package and for each UPS Worldwide Express Plus and UPSWorldwide Express shipment received for Saturdaydelivery. This charge is billed to the payer of thetransportation charges.

Hold for Pickup ServiceThe shipper may request UPS to hold a domesticpackage at a designated UPS facility for pickup by the consignee. For each such package, the shipperwill complete an address label showing the words“Hold for Pickup,” the consignee’s name, telephonenumber, the name of a contact person, and the fulladdress of the designated UPS facility. In addition, the shipper will apply a UPS Hold for Pickup labelbelow the address label on the package.

UPS will hold the package at the designated facilityand will attempt to contact the consignee at thetelephone number shown on the label. Packages will usually be made available by 8:30 a.m. on thescheduled day of delivery. Packages not picked upwithin five (5) business days from the date of arrivalwill be returned to the shipper.

UPS Next Day Air Early A.M. Verbal Confirmation of DeliveryThe shipper may request optional Verbal Confirmationof Delivery when shipping via UPS Next Day Air EarlyA.M. When this service is selected, UPS will call theshipper to confirm delivery on the day of delivery. An additional charge, set forth in the UPS Ratesapplicable to the shipment in effect at the time ofshipping, will be assessed for each Verbal Confirmationof Delivery request and will be billed to the payer ofthe transportation charges.

Invalid UPS Next Day Air Early A.M. Shipment ChargeUPS reserves the right to assess a charge, set forth in the UPS Rates applicable to the shipment in effectat the time of shipping, for each UPS Next Day AirEarly A.M. package shipped to a destination outsidethe UPS Next Day Air Early A.M. service area.

UPS Next Day Air and UPS 2nd Day Air Letter ChargesThere is no weight limit on Next Day Air Letterscontaining letters, business correspondence, urgentdocuments, and electronic media. UPS Next Day AirLetters containing items other than those listed aboveare subject to the corresponding rates for the applicableweight of the Letter. The weight limit for a 2nd Day AirA.M. or 2nd Day Air Letter containing a letter is 14 oz.The weight limit for a Prepaid 2nd Day Air A.M. Letteris 15 oz., and the weight limit for a Prepaid 2nd DayAir Letter is 13 oz. The shipper agrees to comply withthe requirements of the Private Express Statutes in its UPS Next Day Air Saver, UPS 2nd Day Air A.M.,and UPS 2nd Day Air Letters. UPS 2nd Day Air A.M.Letters and UPS 2nd Day Air Letters weighing one (1)pound or more are subject to the corresponding ratefor the applicable weight of the Letter.

Delivery Confirmation ServicesDelivery Confirmation – At the time a shipper tenders a domestic package to UPS, the shipper may requestDelivery Confirmation Service by indicating DeliveryConfirmation on a UPS source document or in a UPSautomated shipping system. Each Delivery Confirmationresponse will include the date of delivery and eitherthe name of the recipient or the disposition of thepackage; or, in the event of a return, the response will indicate the reason for the return and the dateprocessed. An additional charge, set forth in the UPSRates applicable to the shipment in effect at the timeof shipping, will be assessed for each such response.All responses will be consolidated and provided to the shipper in printed or electronic format.

Delivery Confirmation Signature Required – A shippermay request UPS to obtain the recipient’s signatureand to include it on the Delivery Confirmation response.In such case, an additional charge, set forth in the

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.View the UPS Tariff at ups.com.

Weekly Service ChargeWhen daily pickup service is requested and furnished,a weekly service charge, set forth in the UPS Ratesapplicable to the shipment in effect at the time ofshipping, will be applied. UPS will call upon each UPS daily pickup service shipping account once eachbusiness day to pick up packages for delivery to allpoints served without a special pickup request andwhether or not any packages are available for delivery.

The weekly service charge is based on a daily pickupaccount’s weekly billing total, as reflected in the UPS billing system. The weekly billing total may not necessarily reflect all packages tendered during a calendar week.

The charges are as follows:

– $ 0 to $14.99. . . . . . . . . . . . . . . . . . . . . . . . . $ 16

– $15 to $59.99 . . . . . . . . . . . . . . . . . . . . . . . . $ 11

– $60 or more in weekly billed revenue . . . . . . . . . . . . . . . . . . . . . . . . $ 7

Ship Notification ChargeUpon request, UPS will provide notification, asdirected by the shipper, of a shipment requested by the shipper. An additional charge, set forth in theUPS Rates applicable to the shipment in effect at thetime of shipping, will be assessed for each successfullyfaxed ship notification.

Saturday PickupUPS offers optional Saturday pickup of UPS Next Day Air Early A.M., UPS Next Day Air, UPS Next Day Air Saver, UPS 2nd Day Air A.M., and UPS 2ndDay Air shipments for delivery to every address in the United States and Puerto Rico. The shippershould contact UPS for information regarding UPS’sSaturday pickup area. UPS Air Services shipmentspicked up on Saturday receive the same deliverycommitment as UPS Air Services shipments pickedup on Friday. Saturday pickup service is provided by the following methods:

(a) A shipper may request Saturday pickup by con-tacting a UPS Customer Service office on eachSaturday, excluding holidays, that the service is needed.

(b) At the shipper’s option, UPS will call at the shipper’spremises every Saturday, excluding holidays, topick up qualifying shipments. A service charge willbe assessed if UPS calls at the shipper’s premiseson Saturday and there are no packages to bepicked up on that day.

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UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed.

Delivery Confirmation Adult Signature Required –A shipper may request UPS to obtain the signature of an adult 21 years of age or older and to include it in the Delivery Confirmation response. An additionalcharge, set forth in the UPS Rates applicable to theshipment in effect at the time of shipping, will beassessed. UPS, in its sole discretion, will determine if delivery can be completed when such a request ismade, and may request photo identification indicatingthe recipient’s age, before completing delivery. Theshipper must use a UPS automated shipping systemto initiate a request for this service.

A shipper may elect to direct the response to anaddress other than the return address specified on the shipping label. In such case, the response will be mailed individually, and an additional charge, set forth in the UPS Rates applicable to the shipment in effect at the time of shipping, will be assessed.

Note: Only valid UPS accounts will receive responsesvia the mail.

Proof of Delivery (P.O.D.)Upon request, UPS will provide proof of delivery of a shipment via facsimile (fax) transmission or mail.The request must include a fax number, includingarea code, for an operating fax machine or an addressdeliverable by the United States Postal Service. UPSreserves the right to assess the shipper an additionalcharge, set forth in the UPS Rates applicable to theshipment in effect at the time of shipping, for eachsuccessfully transmitted or mailed P.O.D.

Additional Handling ChargeAn Additional Handling charge, set forth in the UPSRates applicable to the shipment in effect at the timeof shipping, may be assessed for the transportation of the following:

– Any article that is encased in an outside shippingcontainer made of metal or wood.

– Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugatedcardboard shipping container.

– Any package with the longest side exceeding 60 inches or its second-longest side exceeding 30 inches.

UPS also reserves the right to assess the AdditionalHandling charge for any package that, in UPS’s solediscretion, requires special handling.

Address Correction ChargeIf UPS is unable to deliver any package as addressedby the shipper, or if the package has an incorrect orincomplete address (examples include, but are notlimited to, P.O. boxes, missing suite, apartment, orunit numbers, old addresses, and missing/incorrect

ZIP Codes), UPS will determine and make reasonableefforts to secure the correct or complete address. If the correct or complete address is secured, UPS will attempt delivery, and the shipper will be providedwith the correct address in order to update its internalrecords. An additional charge, set forth in the UPSRates applicable to the shipment in effect at the timeof shipping, will be assessed for an address correction.

Manual ProcessingUPS reserves the right to assess a manual processingcharge of $.50 per package or $35 per week (which-ever is greater) on shippers who ship packages via a UPS shipping system that applies outdated UPSRates until such time as the shipper upgrades theUPS shipping system to reflect current UPS Rates.

Fuel SurchargeUPS reserves the right to institute a fuel surcharge on all shipments without prior notice. This surchargeapplies to all domestic and international transportationcharges, including the transportation-related acces-sorial charges for Saturday pickup, Saturday delivery,one-time pickup, and extended area/remote deliverycharges. This surcharge will be applied for suchperiods as UPS, in its sole discretion, may determinenecessary.

Tracking/Tracing or Refund Request ChargeUPS reserves the right to assess the shipper a $3 chargeper request for package-tracking, package-tracing, or shipping-charge refund, subject to the followingconditions:

– This charge will not be assessed for the first 50package-tracking requests per calendar week, or for a quantity of package-tracking requests equal to or less than 20 percent of the shipper’s packagevolume for that week, whichever is greater.

– This charge will not be assessed for a quantity ofpackage-tracing requests equal to or less than twopercent of the shipper’s package volume for that week.

– This charge may be assessed for shipping-chargerefund requests when the shipment in question wasactually delivered in accordance with the UPSService Guarantee.

Responsibility for Loss or DamageEach UPS domestic package or international shipmentis automatically protected by UPS against loss ordamage up to a value of $100 (U.S.). Unless a greatervalue is recorded in the insured value field of the UPSsource document or the UPS shipping system used,the shipper agrees that the released value of eachdomestic package or international shipment is nogreater than $100 (U.S.), which is a reasonable valueunder the circumstances surrounding the transportation.

UPS’s maximum liability per domestic package orinternational shipment shall not exceed $100 (U.S.),

regardless of the purchase of insurance for protectionin excess of $100 (U.S.). If additional protection isdesired, a shipper may purchase insurance for amountsin excess of $100 (U.S.) by showing a value in excessof $100 (U.S.) in the insured value field of the UPSsource document or the UPS shipping system used.An insurance premium, as established by the insurerof the shipment, will be assessed for each additional$100 (U.S.), or fraction thereof, of insured value inexcess of $100 (U.S.) up to the Limits of Insurance,and the shipper will be automatically covered as anadditional insured under a shipper’s interest insurancepolicy issued to UPS as the named insured, providedthe shipper pays the additional charge. Insurance isnot provided for UPS Prepaid Letters.

The insurance policy excludes or does not providecoverage for: articles of unusual value (as defined inItem 460 of the UPS Tariff); Prepaid Letters; checks,phone cards, or gift cards; perishable commodities orcommodities requiring protection from heat or cold; lossor damage due to war risks, nuclear damage, insects,moths, vermin, inherent vice (including, but notlimited to, improper, inadequate, or unsafe packag-ing or wrapping that fails to meet UPS’s publishedstandards related thereto set forth in the UPS Tariff or elsewhere), deterioration, dampness of atmosphere,extreme of temperature, ordinary wear and tear, or thatwhich occurred or arose prior to or after the course of transportation by UPS; and special, incidental, orconsequential damages. Additionally, the insurancepolicy excludes and does not provide coverage for anydamages related to providing, or the failure to provide,C.O.D. service, including, but not limited to: failure to collect the C.O.D. amount; failure to collect thespecified form of payment; collection of an instrumentin the wrong amount; failure or delay in delivering the collected instrument to the shipper; or collection of forged, insufficient funds, or otherwise invalidinstruments.

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The insurance policy provides that the insurer’smaximum liability shall be the lesser of: (1) the insuredvalue on the UPS source document or UPS shippingsystem used minus $100 (U.S.), (2) the lesser of theactual cost or replacement cost of the property insured,at the time and place of loss or damage minus $100(U.S.), (3) the cost of repair of damaged property minus$100 (U.S.), (4) $50,000 (U.S.) per package or Letterminus $100 (U.S.), except for: (i) packages or Lettersshipped via a UPS Drop Box, in which case the maxi-mum liability shall be $500 (U.S.) per package or Letterminus $100 (U.S.), and (ii) packages or Letters shippedas a result of a request for service made through theInternet by a shipper who has a UPS Internet Shippingaccount only, in which case the maximum liability is $5,000 (U.S.) per package or Letter minus $100(U.S.), and (iii) packages or Letters returned via PrintReturn Label, Print and Mail Return Label, ElectronicReturn Label, or 1 UPS Pickup Attempt Return Service,in which case the maximum liability is $1,000 (U.S.)per package or Letter minus $100 (U.S.), or (5) $500(U.S.) for packages containing jewelry (not includingcostume jewelry) shipped via UPS internationalservice minus $100 (U.S.). For more information on the terms and conditions of this insurance, call UPSCapital Insurance Agency, Inc., at 1-877-242-7930, or write to UPS Capital Insurance Agency, Inc., at 35 Glenlake Parkway, Atlanta, Georgia 30328, to obtain an Excess Value Insurance brochure or a copy of the applicable insurance policy.

Claims for loss of, or damage to, the shipper’s propertymust be filed with UPS. For domestic shipments,claims not made within nine (9) months after deliveryof the package or, in the case of non-delivery, withinnine (9) months after a reasonable time for deliveryhas elapsed, shall be deemed waived. For internationalshipments, claims not made within six (6) monthsafter delivery of the package, or in the case of non-delivery, within six (6) months after a reasonable timefor delivery has elapsed, shall be deemed waived.

The rules relating to liability established by theConvention for the Unification of Certain Rules Relatingto International Carriage by Air signed at Warsaw,Poland, on October 12, 1929, and any amendmentsthereto shall apply to the international carriage of anyshipment insofar as the same is governed thereby.There are no stopping places which are agreed uponat the time of tender of the shipment, and UPSreserves the right to route the shipment in any wayUPS deems appropriate.

For both domestic and international shipments, neitherUPS nor the applicable insurance company shall be liable for any special, incidental, or consequentialdamages. UPS will not be liable or responsible for the loss of or damage to any package, the contents of which UPS is not authorized to accept, which UPSstates that it will not accept, or which UPS has a rightto refuse.

Acceptance for carriage of any package or shipmentbearing a declared value in excess of the allowedmaximums specified in the applicable UPS Tariff or service guide, or of any package or shipment that UPS does not accept for transportation or whichshippers are prohibited from shipping, does notconstitute a waiver of any provisions of the UPS Tariff or service guide limiting UPS’s liability or responsibilityfor any such package or shipment.

UPS TariffAll shipments are subject to the terms and conditionscontained in the UPS Tariff, which is available at UPSlocations and can be found at ups.com.

The UPS Tariff; the effective UPS service guide andthe description of UPS Services at ups.com, which are incorporated in the Tariff; and the UPS sourcedocument for each shipment, together comprise thecomplete and exclusive agreement of the parties,except as modified by any existing or future writtenagreement between the parties, and may not becontradicted or modified by any oral agreement.

Terms and Conditions

Visit ups.com® or call 1-800-PICK-UPS® forguarantee details, service availability, deliverytime commitments, or to request a pickup.View the UPS Tariff at ups.com.

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Information. Index

157

Index

AAccess to UPS ....................................136-137

Additional Charges (Domestic) ............129-130

Additional Charges (International) .......130-131

Additional Handling Charge................129, 155

Additional Information ........................139-156

Address Correction.....................129, 130, 155

Air Service Centers ....................................137

Air Shipping Documents (ASDs) .................115

Aircraft Charter Service ..........................25, 61

Authorized Return Service (ARS)................104

Authorized Shipping Outlets (ASOs) ...........137

Automated Processing.........................112-114

Automatic Daily Pickup..............................136

BBank Freight Payment Plan........................145

Bill Receiver/Freight Collect Refusal Fee.....130

Billing Options.............................144-145, 151

Billing Options Charges..............................106

Brokerage Services .......................80, 106-109

CCall Tag..............................................105, 153

CampusShip..............................................114

CanadaStandard From Canada .........19, 89, 100-101Standard To Canada .................19, 70, 80-8310 Kg/25 Kg Box .................................13, 773 Day Select

From Canada.................19, 89, 98-99, 101Worldwide Expedited

(Import Freight Collect)..........................19, 84, 94-97, 101

Worldwide Expedited (to Canada) .....................19, 70, 78-79, 83

Worldwide Express (Import Freight Collect) ..19, 84, 90-93, 101

Worldwide Express (to Canada) .....................19, 70, 76-77, 83

Worldwide Express Plus (Import Freight Collect) ..19, 84, 90-93, 101

Worldwide Express Plus (to Canada) .....................18, 70, 76-77, 83

Worldwide Service to Canada .............................18, 19, 70-83

Worldwide Service Zone Chart (Express, Express Plus, Expedited,and Standard To Canada).................70-75

Worldwide Service Zone Chart (Import Freight Collect)......................84-88

Worldwide Service Zone Chart (3 Day Select and Standard From Canada)........................................89

Certificate of Origin.......109, 117, 123, 125-126

Charter Aircraft Service Option ...............25, 61

C.O.D. (Collect On Delivery) ..........102, 132, 153

C.O.D. Automatic.......................................102

C.O.D. Enhancement Products ..................102

C.O.D. Secure ...........................................102

Consolidated Payment Plan .......................145

Currency Conversion Rate Fee............109, 152

Customer Counters ....................................137

Customhouse Brokerage.....................106-109

DDaily Pickup ..............................................136

Debit EFT: Electronic Funds Transfer Plan...145

Delivery Area Surcharge .........................26-53

Delivery Confirmation ..................141, 154-155

Destination Outside Service Area................129

Determining the Rate for Domestic and International Shipments ......................24

Determining the Zone for Domestic Shipments .......................22-23

Determining the Zone for Export Shipments .................................54

Determining the Zone for Import Freight Collect Shipments ..........84

Determining the Zone for Shipments to Canada............................70

Determining Weight and Size ..................20-21

Dimensional Weight for Domestic Shipments.............................20

Dimensional Weight for International Shipments........................20

Disbursement Fee ..............................131, 152

DocumentationDomestic.................................................115International .....................................115-128

Domestic Documentation...........................115

Domestic Information Service Number...............1-800-PICK-UPS (1-800-742-5877)

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Index

D (continued)Domestic Rates and Services

Early A.M. ......................................18, 26-29Ground ..........................................18, 46-53

Commercial ................................18, 46-49Residential..................................18, 50-53

Next Day Air ...................................18, 26-29Next Day Air Saver..........................18, 30-332nd Day Air. ...................................18, 38-412nd Day Air A.M. ...........................18, 34-37SonicAir.......................................18, 25, 1113 Day Select...................................18, 42-45

Domestic Service Options ............................18

Domestic Value-Added Services..........102-105

Door-to-Door Service..............................25, 61

Drop Boxes (Letter Centers) .......................137

EEarly A.M. ........................................18, 26-29

East State Classifications........................55, 85

Electronic Commerce (e-Commerce)Web Site Address ................www.ec.ups.com

Excess Value Insurance......................103, 109

Exporting a Shipment with UPS ...........115-118

Express Letter..................................62, 76, 90

Express NA1...............................19, 84, 90-93

Express Plus Letter ..........................62, 76, 90

Extended Area Surcharge................................54-59, 62-79, 84-97, 131

FFirearms....................................................132

Freight Services .........................................146

Fuel Surcharge..........................................155

GGeneral Information Service Number................1-800-PICK-UPS (1-800-742-5877)

Ground Service.................................18, 46-53Commercial ...................................18, 46-49Residential .....................................18, 50-53

HHand-Carry Service ...............................25, 61

Hazardous Materials...........129, 132, 133, 136

Hearing Impaired Service Number ................................................................1-800-833-0056

Heavy Package Sticker ................................10

Heavyweight Package..................................10

Hold for Pickup Service ..........25, 61, 103, 154

Hundredweight Service..............................135

IInfoNotice..................................................141

International CustomerService Center .....................1-800-782-7892

International Dangerous Goods ...131, 132, 148

International Documentation ..............115-128

International Export Rates and ServicesExpedited.................................19, 66-69, 83Expedited (to Canada) ..............19, 78-79, 83Express ...................................19, 62-65, 83Express (to Canada) .................19, 76-77, 83Express Plus ............................18, 62-65, 83Express Plus (to Canada)..........18, 76-77, 83SonicAir .........................................18, 60-61Standard To Canada .......................19, 80-83Worldwide Expedited ................19, 66-69, 83Worldwide Expedited

(to Canada) ...........................19, 78-79, 83Worldwide Express ...................19, 62-65, 83Worldwide Express

(to Canada) ...........................19, 76-77, 83Worldwide Express Plus............18, 62-65, 83Worldwide Express Plus

(to Canada) ...........................18, 76-77, 83

International Export Service Options ........18-19

International Import Freight Collect Rates and Services

Expedited ...............................19, 94-97, 101Express ..................................19, 90-93, 101Express NA1 ............................19, 84, 90-93Express Plus...........................19, 90-93, 101Standard From Canada .........19, 89, 100-1013 Day Select

From Canada.................19, 89, 98-99, 101Worldwide Expedited...............19, 94-97, 101 Worldwide Express..................19, 90-93, 101 Worldwide Express Plus ..........19, 90-93, 101

International Import Freight Collect Service Options ..................19

International Shipment Documentation .................................115-128

International Value-Added Services .....106-111

Internet Shipping.............................9, 112-113

Invoice .......................................116, 117, 119

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159

JJewelry ......................................133, 148, 156

LLetter Centers (Drop Boxes) .......................137

Logistics ....................................................146

MMinimum Shipment Charges .......................83

Missing or Invalid Account Number............130

NNAFTA Certificate of Origin ..........118, 125-126

Next Day Air .....................................18, 26-29

Next Day Air Box..........................................12

Next Day Air Early A.M......................18, 26-29

Next Day Air Laboratory Pak ........................13

Next Day Air Letter.......................................12

Next Day Air Letter (Reusable) .....................12

Next Day Air Packaging...........................12-13

Next Day Air Pak..........................................12

Next Day Air Saver ...........................18, 30-33

Next Day Air Tube .......................................13

OOn Call Air Pickup .....................................136

One-Time Pickup.......................................136

OnLine Compatible Vendor Shipping System ......................9, 148

OnLine WorldShip...........................9, 112, 113

Other ChargesDomestic..........................................129-130International .....................................130-131

Other Regulated Materials (ORM).......132, 148

Over Maximum Limits Charge .............130, 131

Oversize Explanations ..................................21

PPackaging ................................................6-15

Payment Options .......................................145

Pickup Charge ...................................130, 150

Prepaid .....................................................145

Prepare Your Shipment ..............................6-9Heavyweight Packaging.............................10Packages Weighing More

Than 70 Pounds ....................................10Packaging Guidelines .............................6-10

Special Packaging Needs ..........................11UPS Professional Services Package Lab.....11UPS-Provided Packaging......................12-13

Process Your Shipment................................17

Proof of Delivery (P.O.D.) ....................141, 155

QQuantum View Inbound .............................142

Quantum View Outbound...........................143

Quantum View Notify .................................143

RRates

Domestic .............................................25-53Import Freight Collect .........................90-101International Export ..............................62-83

Residential Delivery (defined).....................152

Restricted and Prohibited Articles........134-135

Return Services ............104-105, 135, 152-153

Routing Form ..............................118, 127-128

SSaturday Delivery .......................103, 109, 154

Saturday Pickup ................................103, 154

2nd Day Air ......................................18, 38-41

2nd Day Air A.M. ..............................18, 34-37

2nd Day Air Box ..........................................13

2nd Day Air Letter........................................13

2nd Day Air Pak ..........................................13

Service Explanations (Terms and Conditions) .....................148-156

Service Guarantee .....................................150

Service Options ......................................18-19

Service Restrictions..............132-135, 148-149

Service to Alaska, Hawaii, and Puerto Rico .............22-23, 26-29, 38-41

Ship Notification – E-mail/Fax .....103, 109, 154

Shipment Pricing .................................83, 101

Shipper’s Export Declaration (S.E.D.)............................................109, 116-117, 121

SonicAirRates and Services (Domestic) ...........25, 111Rates and Services

(International)............................60-61, 111Service Number

(Domestic).......................1-800-451-4550Service Number

(International) ..................1-800-692-0898Value-Added Services .......................102-111Web Site Address ................sonicair.ups.com

Information. Index

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Index

S (continued)Standard From Canada............19, 89, 100-101

Standard To Canada ..............19, 70-75, 80-83

State Classifications and Abbreviations...55, 85

TTelecommunications Device for the Deaf Service Number ..................1-800-833-0056

10 Kg/25 Kg Box..............................13, 65, 77

Terms and Conditions (Service Explanations).......................148-156

3 Day Select .....................................18, 42-45

3 Day Select From Canada ....................19, 89, 98-99, 101

Tracking .............................................140-143

Tracking Information Service Number ..................1-800-457-4022

Trade Management....................................146

Transportation Management ......................146

UUPS CampusShip ......................................114

UPS Capital...............................................147

UPS Consulting .........................................147

UPS Customhouse Brokerage ............106-108

UPS Exchange Collect ...............................110

UPS Internet Shipping.....................9, 112-113

UPS Mail Innovations ................................147

UPS On Call Air Pickup..............................136

UPS OnLine WorldShip...................9, 112, 113

UPS Packaging Supplies.........................14-15

UPS Prepaid .............................................145

UPS Professional Services Package Lab .......11

UPS Signature Tracking .............................142

UPS SonicAir ............................25, 60-61, 111

UPS Supply Chain Solutions ......................146

UPS Tariff ..................................................156

UPS Web Site Address ...............www.ups.com

UPS World Ease.........................................110

UPS Worldwide Services Waybill.................115

VValue-Added Services .........................102-111

Verbal Confirmation of Delivery ...........141, 154

WWaybill ......................................................115

Web Site Address .......................www.ups.com

Weekly Payment Plan ................................145

Weekly Service Charge...............................154

Weight and Size Information............20-21, 133

West State Classifications.......................55, 85

Worldwide Expedited ..................19, 66-69, 83

Worldwide Expedited (Import Freight Collect) ...........19, 94-97, 101

Worldwide Expedited (to Canada)...............................19, 78-79, 83

Worldwide Express......................19, 62-65, 83

Worldwide Express (Import Freight Collect)............19, 90-93, 101

Worldwide Express (to Canada)...............................19, 76-77, 83

Worldwide Express NA1..............19, 84, 90-93

Worldwide Express Plus.............................18, 62-65, 83

Worldwide Express Plus (Import Freight Collect)............19, 90-93, 101

Worldwide Express Plus (to Canada) ..............................18, 76-77, 83

Worldwide Service (to Canada)................70-83

Worldwide Service Zone Chart (Export)....54-59

Worldwide Service Zone Chart (Import Freight Collect).........................84-88

Worldwide Service Zone Chart (3 Day Select and Standard FromCanada Import Freight Collect)...................89

Worldwide Service Zone Chart (to Canada) ..........................................70-75

Worldwide Services Waybill ........................115

ZZone Charts

Domestic (Instructions)........................22-23International Export (except Canada) ....54-59International Export (to Canada) ...........70-75International Import Freight Collect .......84-88International Import Freight Collect

3 Day Select and Standard From Canada ..........................89

160

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01921035 1/03 © Copyright 2003, United Parcel Service of America, Inc. All rights reserved.

UPS Customer Service

Web site: ups.com®

Telephone: 1-800-PICK-UPS®

E-mail: [email protected]

UPS International Customer Service

Web site: ups.com

Telephone: 1-800-782-7892

E-mail: [email protected]

Customer Service (Spanish-speaking)

Telephone: 1-800-877-1548

Access for the Hearing Impaired

Web site: ups.com

TTY/TDD: 1-800-833-0056

Tracking Information

Web site: ups.com

Telephone: 1-800-457-4022

E-mail: [email protected]

Billing

Telephone: 1-800-811-1648

UPS e-Commerce

Web site: www.ec.ups.com

UPS On Call Air Pickup®

Web site: ups.com

Telephone: 1-800-PICK-UPS

UPS OnLine® Shipping Solutions

Web site: ups.com

Telephone: 1-800-727-8100

WorldShip® Technical Support

Telephone: 1-888-553-1118

UPS SonicAir®

Web site: www.sonicair.ups.com

Telephone for domestic shipments: 1-800-451-4550

Telephone for international shipments: 1-800-692-0898

UPS CapitalSM

Web site: www.upscapital.com

Telephone: 1-800-637-0620

UPS Supply Chain SolutionsSM

Web site: www.ups-scs.com

Telephone: 1-866-822-5336

ups.com®

10% post-consumer content

UPS Rate and Service GuideOn-Demand Rates Effective 01.06.2003

UPS Rate and Service G

uide