slideshare the future of customer communications

3
High-performance electronic statement presentment organizations can increase their transparency and responsiveness by providing customers access to their bills, statements, content when they need it Join us! A can't-miss webinar on ways to improve Customer communications. Wed, Mar 9, 2016 1:00 PM - 2:00 PM EST https://ibm.biz/BdHNpW

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Page 1: Slideshare   the future of customer communications

High-performance electronic statement presentment organizations can increase their transparency and responsiveness by providing customers access to their bills, statements, content when they need it

Join us! A can't-miss webinar on ways to improve Customer communications.Wed, Mar 9, 2016 1:00 PM - 2:00 PM EST https://ibm.biz/BdHNpW

Page 2: Slideshare   the future of customer communications

Better Customer Engagement

Multiple channelsMultiple formats

Typically 80% of customer contact is related to a document that was sent to them by the company that they are doing business with!

Page 3: Slideshare   the future of customer communications

Join us! We look forward to meeting you virtually. Wed, Mar 9, 2016 1:00 PM - 2:00 PM EST https://ibm.biz/BdHNpW