simplifying the tax and regulatory obligations of your

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Simplifying the Tax and Regulatory Obligations of Your Communications Service

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Page 1: Simplifying the Tax and Regulatory Obligations of Your

Simplifying the Tax and Regulatory Obligations of Your Communications Service

Page 2: Simplifying the Tax and Regulatory Obligations of Your

SureTax®

Chief Product Strategist

A pioneer in the field of tax calculation with over twenty years of experience in the indirect tax space. Leads the product vision for SureTax®.

Marashlian & Donahue, LLC

Managing Partner

Heads nationally recognized boutique telecom, VoIP and advanced communications law firm and founder of regulatory compliance consultancy, The Commpliance Group. 2013 Winner of Lexology / ILO Client Choice Award.

TaxConnex, LLC

Principal and Founder

Mike Sanders Jonathan Marashlian

The Cloud Commpliance Solution Experts

Robert Dumas

Nationally recognized expert on telecommunications taxation and a frequent speaker on the subjects of transaction tax, business process outsourcing and sales tax compliance.

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Page 3: Simplifying the Tax and Regulatory Obligations of Your

AGENDA 45 minutes

• Introduction and Overview • Myths & Misperceptions

– “Over the Internet” doesn’t equal “Tax Free” – Regulatory fees and communications taxes, like “Apples &

Oranges” • Complex “nexus” issues • Confounding “regulatory” issues • Risk Management • Tax & Fee Calculation • Reporting, remittance and remediation

15 minutes • Questions

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Page 4: Simplifying the Tax and Regulatory Obligations of Your

MYTH: It’s over the Internet, so it must be “tax free”

Myths & Misperceptions

Found on blog last week: “VoIP services, however, dodge these high levies because communication occurs almost entirely over the Internet rather than the PSTN line when you make a VoIP call. Currently, the government has taken a hand’s off approach when it comes to taxing VoIP services because of their means of transferring information over an IP network. The only tax imposed on VoIP providers right now is the Federal Excise Tax. …While paying taxes can be, well, taxing, on our bank accounts, why not choose a phone service that will charge fewer taxes and ultimately save you money?”

Source: Voxilla Blog, Posted December 5, 2012 http://voxilla.com/2012/12/05/the-taxing-truth-about-voip-phone-service-taxes/

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Page 5: Simplifying the Tax and Regulatory Obligations of Your

Myths & Misperceptions

Taxes • States often use differing definitions • Administered by state Departments of Revenue (“DORs”) or local jurisdictions • Includes sales tax, telecommunications excise tax, utility users tax, business and

occupation tax, gross receipt tax, and 911 fees

Regulatory Fees • Federal Regime

• Universal Service Fund (USF) • Telecommunications Relay Service (“TRS”) , North American Numbering Plan

Administration (“NANPA”), Local Number Portability Administration (“LNPA”) • FCC Regulatory Fee

• State • State USF and TRS • PUC Fees

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FACT: Taxes and Fees do Apply

Page 6: Simplifying the Tax and Regulatory Obligations of Your

You say po-TA-to, I say po-ta-to... You say taxes, I say fees? WRONG!

Myths & Misperceptions

There are Differences and the Differences Matter!

Taxes Regulatory Fees

Consumer owes taxes to government, Service Providers are tax collectors

Service Providers owe fees to government, Consumers may pay pass-throughs

“Nexus” matters “Nexus” is irrelevant

Technology, configuration generally irrelevant

Technology, configuration matters

Bundling = More Taxes Bundling ≠ More Fees

Supply chain enforcement? Yes, but upstream exposure limited and manageable

Supply chain enforcement? Yes, but upstream exposure magnified and uncertain

Remediation options exist Remediation options limited

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Page 7: Simplifying the Tax and Regulatory Obligations of Your

Nexus Nexus refers to the amount or degree of business activity that must be reached before a state can impose taxes on a business’s revenue

• Income tax nexus and sales tax nexus are not the same

• Nexus determination for sales tax purposes is extremely fact intensive and fluid

• Supreme Court’s decision in National Bellas Hess established physical presence requirement for sales and use tax purposes

Supreme Court clarified nexus requirements in Quill v. North Dakota • Due Process and “minimal contacts”

• Dormant Commerce Clause and “substantial nexus”

• Determinations grounded on whether there is physical presence – but little uniformity

Evolving concepts of “affiliate nexus” and “economic nexus” • Amazon laws

• Conflict and court decisions

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Page 8: Simplifying the Tax and Regulatory Obligations of Your

Nexus cont. Communications Taxes and Attributional Nexus

• Conservative View: Even in the absence of physical presence and minimal contacts, “attributional nexus” may be found where a customer is (a) billed for service provided in jurisdiction, (b) provider derives economic benefits thru ability to establish and maintain market for sales, even when using 3rd party facilities • Annox, Inc. v. Kentucky Revenue Cabinet, 2003 Ky. Tax LEXIS 246

• City of Baltimore v. Vonage America, Civil No. JFM 07-320

• Popular View: Some physicality, some minimal contacts or unambiguous statute/regulation • e.g., Los Angeles Communications Users Tax

Regulatory Fees and Jurisdiction • Nexus irrelevant; FCC expressly authorizes State Utility

Commission to impose state USF, TRS and other fees • Kansas/Nebraska State USF Declaratory Ruling WC Docket No. 06-112

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Page 9: Simplifying the Tax and Regulatory Obligations of Your

Regulatory Issues

Universal Service Fund, Universal Service Fund, Universal Service Fund, Universal Service Fund…

Shall I continue?

Combine a USF Contribution Factor in the high teens with the increased likelihood of USAC audits, the practice of highly leveraged & unyielding enforcement, and the threat of ending up in the never-ending spin cycle of the FCC audit appeals process create strong incentives to ensure defensible Form 499 revenue reporting positions, without sacrificing competitive positioning.

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Page 10: Simplifying the Tax and Regulatory Obligations of Your

Tax & Fee Calculation • Complexity increases exponentially as your business adds

customers in more state and local jurisdictions

• Nationwide, over 7,000 unique taxes & fees apply to communications services

• Proper tax applicability - VoIP, UCaaS, SIP, MVNO and even one-way and Machine-to-Machine are not tax exempt!

• Solutions?

• Technology Solutions / Calculation software

• As footprint expands, technology and tax database access becomes essential

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Page 11: Simplifying the Tax and Regulatory Obligations of Your

Taxing Issues Simplified Through Technology

Tax & Fee Calculation

Proper Tax Situs (jurisdiction / tax authority) determination

• Zip+4 is critical

• Consider address validation when customers subscribe

• Capture the Point of Primary Use [PPU]

• Customer creates the nexus in telecom (billing address / PPU)

Varying Taxability by Service

• Postpaid is taxed more than prepaid

• PSTN is more heavily taxed than non-PSTN

• Retail transactions will give larger universe of taxes than wholesale

• If you do not unbundle where allowed, taxability is more stringent

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Page 12: Simplifying the Tax and Regulatory Obligations of Your

Taxing Issues Simplified Through Technology – cont.

Tax & Fee Calculation

Other Considerations

• In come cases, you must process the transaction twice to determine the correct unit based fees (i.e. E911s)

• Tax on tax impacts overall effective rate and creates significant tax exposure in many states (NY example).

• Prepare for customer-specific tax exemptions

• Tax information for products and services can be relevant in sales process

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Page 13: Simplifying the Tax and Regulatory Obligations of Your

Tax & Fee Calculation

Post calculation reporting information is critical

• Revenue and tax information for monthly reconciliation

• Effective rates by state for proper accruals (prepaid services)

• Transparency of details for future audits

• Reporting data for taxes, fees, surcharges and regulatory filings

Taxing Issues Simplified Through Technology – cont.

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Page 14: Simplifying the Tax and Regulatory Obligations of Your

Registration, Reporting & Remittance Tax Registration

• Each state where you need to collect and remit tax will require a sales tax ID

• Some states require a separate communications tax ID • DOR registration is separate from SOS and PUCs; all should be

coordinated

Tax Filing • The DOR will assign a filing frequency • Certain states will require additional local level reporting

– California cities assess Utility Users Tax that require monthly reporting

• Manual options • Software can automate some of the returns but not all • Outsourcing the filings

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Page 15: Simplifying the Tax and Regulatory Obligations of Your

Prior Period Exposure - Taxes

Quantify how much additional tax is due

• This can be an estimate

Based on the risk profile of the business, make a decision on how to remediate:

• Register and file prospectively

• Voluntary disclosure

• Amnesty

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Page 16: Simplifying the Tax and Regulatory Obligations of Your

Voluntary Disclosure

Voluntary Disclosure Agreement (“VDA”) • Limit the look-back period • Waiver of penalty and interest • Audit protection

VDA Procedure • Typically a third party is involved • Anonymous negotiation to obtain a favorable position • Prior period returns are prepared or spreadsheet submitted with

tax liabilities • Registration and prospective collection and filing responsibilities • Often not available to current tax payers

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Page 17: Simplifying the Tax and Regulatory Obligations of Your

Amnesty

• Specific program requirements are described by the state

• Prior period returns are prepared or spreadsheets in adherence to the program

• Registration and prospective collection and filing responsibilities

• May be open to current tax payers

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Page 18: Simplifying the Tax and Regulatory Obligations of Your

Recap and Questions Step 1: Determine where nexus exists (tax)

Identify where customers are served (regulatory)

Step 2: Determine the taxability and assessability of services

Step 3: Optimize tax and regulatory compliance profile (Optional)

Step 4: Map services to tax calculation engine / billing system, engage in validation testing, and prepare to “go live”

Step 5: Obtain necessary registrations

Step 6: Comply with the myriad of reporting and remittance requirements

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Page 19: Simplifying the Tax and Regulatory Obligations of Your

Speaker Bios

Mike Sanders, Chief Product Strategist, SureTax®, LLC

With over twenty years of experience in the indirect tax space, Mike is a pioneer in the field of tax calculation. As a founding partner of Tax

Partners® LLC, Mike developed technology that enabled the business to become the largest tax compliance outsourcing firm in the

country before being sold to Thomson Reuters in 2005.

Jonathan S. Marashlian, Managing Partner, The CommLaw Group and principal of The Commpliance Group

Mr. Marashlian is responsible for leading the firm's telecommunications, VoIP, broadband and advanced communications services

clientele through the maze of state and federal regulatory and communications tax requirements. Mr. Marashlian has comprehensively

advised several Fortune 500 companies on regulatory and tax matters associated with entering the VoIP services marketplace, thereafter

managing compliance through The Commpliance Group and its partners. 2013 Lexology/International Law Office Client Choice

Award overall winner in the category – Telecommunications Law – USA and Virginia.

Robert Dumas, Principal and Founder, TaxConnex, LLC

Mr. Dumas began his public accounting career on the tax staff at Arthur Young & Co., followed by a brief stint at Grant Thornton. In the

late 1980s, Robert joined BellSouth’s tax department. In 1996, he left BellSouth to pursue a career as an independent consultant. Three

years later, Robert founded Tax Partners, which became the largest sales tax compliance service bureau in the country. Robert served as

president of Tax Partners and helped grow the business to $16 million in seven years. The company was sold to Thomson Corporation in

March 2005, and Robert served as vice president of operations in Thomson’s transaction tax business unit until founding TaxConnex in

2006. Robert is a nationally recognized expert on telecommunications taxation and a frequent speaker on the subjects of transaction tax,

business process outsourcing and sales tax compliance.

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Page 20: Simplifying the Tax and Regulatory Obligations of Your

Contact Us for More Information Visit: www.CloudCommpliance.com

Speakers Websites

Mike Sanders [email protected] (888) 910-3466

www.SureTax.com

Jonathan S. Marashlian [email protected] 703-714-1313

www.CommLawGroup.com www.CommplianceGroup.com

Robert Dumas [email protected] 877-893-5304

www.TaxConnex.com

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