shopping online advantages & limitations
TRANSCRIPT
What is (W)ONLINE?
• Online shopping or E-shopping is a form of electroniccommerce which allows consumers to directly buygoods or services from a seller over the Internet usinga web browser.•Traditional / retail / in-store shopping is a term usedto refer to the way of shopping where you visit storesand buy goods physically.
Why Shop Online?
• IT SAVES YOUR TIME : This is the major differentiator
between online & retail shopping. Just the thought of time
saving in today’s fast pace is so relaxing.
• IT IS CONVENIENT: You can go shopping online whenever
or wherever. You can shop sitting in your Pj’s. You don’t
have to worry about the open and close time of stores.
• YOU GET BETTER DEALS & GOOD RATES: Cheap deals and
better prices are available online, because products come
to you direct from the manufacturer or seller without
middlemen being involved.
Why Shop Online ?• YOU ARE SPOILT FOR CHOICE : The choices are amazing. One can
get several brands and products from different sellers all on one
platform.
• YOU ARE SAVED FROM HUGE CROWDS: Unless you like being
budged and pushed; shopping during weekends, peak hours,
festivals, or special events can be such a sweat.
• YOU DON’T HAVE TO LOOK FOR PARKING: When was the last
time you found easy parking space in a mall?
Eh, still thinking…
Well, when you shop online you are saved this hassle.
Still looking for reasons?
• YOU DON’T NEED TO ALWAYS BUY NEW : One person’s junk is the
others treasure. Second hand marketplaces on the internet make it
much easier for us to buy old or used things at rock bottom prices.
OLX pe bech de.
• YOU DON’T LIKE IT, THEY TAKE IT BACK : If the product does not
match your requirement the merchant arranges for a pick-up. You
save your time, fuel, energy.
Flipkart/ Amazon /Pepperfry are known for their easy return policy.
We give you some more….•ALLIED TOTAL EXPENSES : The true culprit lies here. When we go
shopping, the event tends to turn into a family outing. We spend more
time than we planned and spend more on eating, transportation and
impulse buys.
•BUYER REVIEWS : It is easier to get feedback from customers who have
used the product you intend to buy. Especially with OEM’s releasing
newer models of HDTV’s, Triple door refrigerators, newer technologies
in AC every single day. A user review helps nail the decision.
•EASY PAYMENT OPTIONS : Online offers us an array of modes of
payment. Credit card /Debit card /Net banking/ Pay after service/ cash
on delivery / Payment wallets / Cheques
Well, it does have its’ cons
❑YOU ARE IN QUE : Waiting for your purchased item to arrive is a
downside of online shopping. But this can be fast tracked with
“same day” deliveries. Retail shopping provides you that instant
gratification!
❑YOUR PRIVACY : When you shop online, you waive certain privacy
rights to the online retailer. Many people fear disclosing personal
and private information.
•WARRANTIES & INSTALLATION : Some OEM’s do not honour
warranties for their brands purchased online. In such cases when
the product fails or needs a repair, you may need to keep your
options ready. Imagine if your new Lloyd AC stops functioning in
the first 6 months of purchase
❑WE ARE INDIANS. WE LOVE BARGAINING : Online shopping does
not offer us the liberty to bargain and we are bound to buy the
item at the quoted price.
❑DECEPTIVE IMAGERY : Images look more attractive than reality.
What may appear to have a matte texture in the picture may
actually turn out to be quite glossy and shiny in reality.
• MAKES YOU A COUCH POTATO : Online shopping and the digital
world can make one lazy.
• YOU PAY FOR THE DELIVERY: In most cases, shipping costs added
at the end, raise the price of the appliance. You may end up
buying that LED TV at a rate higher than you intended to.
❑ONLINE THEFT : Just like everything else in life, you need to be
careful while shopping online. There are people who make a living
out of stealing your information online.
❑WHEN YOU RETURN, YOU DON’T GET YOUR MONEY BACK :
When you return the item, some online merchants, do not issue a
refund but save these as credits for future purchases.
It is imperative for you to check the refund policy while you shop
online.
Tread with care
Some tit bits of experience
❑CHECK OUT YOUR SELLERS : We mean literally, conduct your own
little independent research before you buy from a seller you have
never done business with. A little internet snooping will do you
good.
❑MAKE SURE THE WEBSITE IS LEGITIMATE: Before you enter your
personal and financial information to make an online transaction,
look for signs that the site is secure.
Look for the https in your address bar. This means the site is
verified and secure. Always use the OTP feature.
❑PROTECT YOURSELF - Before providing personal or financial
information, read the website's privacy policy and terms &
conditions. Make sure you understand how your information will be
stored and used.
❑KEEP TRACK - Read your credit card statements as soon as you get
them to make sure there aren’t any unauthorized charges. If there is
a discrepancy, call your bank and report it immediately.
• BE SAFE - Use safe payment options. Credit cards are generally
the safest option because they allow buyers to seek a credit from
the issuer if the product isn’t delivered or isn’t what was ordered.
Also make use of the One Time Password feature.
Some more gyan..
❑TURN IT OFF : Many peeps leave their computers running and
connected to the Internet all day and night. This gives scammers
24/7 access to your computer to install malware and commit cyber-
crimes. Switch it off as soon as not required.
❑WARRANTY & INSTALLATION CHECK - Check the installation
charges and warranty entitlements of the appliance while buying
from online portals. Most portals only deliver, the installation
needs to be paid out of pocket.
www.starranty.comStarranty.com is an online platform that allows customers to easily
purchase Extended Warranty, Maintenance, Repair Services &
Installations for all major Home Appliances.
The Starranty.com website has the following safety measures in place
1. SSL [Secure Socket Layer (SSL)] Encryption - for information transmitted
during any activity.
2. Mobile & Email Authentication based Sign-Up - This makes the system
very secure and prevents any chance of unauthorized access.
3. Data Redundancy - Data is backed up in secure environment with proper
redundancy.
4. Timed Log-Out – To protect the users account from unauthorized access,
our system is designed to terminate session automatically if extended
inactivity is detected.