SHERYL A. JOSE1005 E 8th St Unit 2001 - Tempe AZ 85281 - SJOSE012@YAHOO.COM - (623) 418-0192

EDUCATION May 2009-December 2013 Arizona State University, Glendale AZ

Bachelor of Science in Life Sciences & Minor in Communications WORK EXPERIENCE January 2016 to Present Epiq Systems Inc., Tempe AZ; Litigation Specialist

Process documents into databases (DMX, Relativity, and Clearwell) to be ready for reviews and productions. Image documents using eDMX, eCapture, Relativity, Ipro, and Black Ice. Export and load Natives and PDFs to client websites or FTPs for review Create and maintain databases in Relativity and Equivio Zoom. Create users and set permissions in

Relativity. Train new hires in the various aspects of litigation support mailbox, including manual imaging, OCRing,

moving documents to a hosted database, formatting terms, and searching data across multiple platforms. Working directly with clients on small fast turnaround data for review Run documents through Equivio Zoom to identify email threads and de-dupe documents. Help Project Managers with every aspect of the project, including overseeing individual work orders, to

ensure that the client deadlines are met. September 2014 to 2016Epiq Systems Inc., Tempe AZ; Product Analyst (e-Discovery)

Conduct client specific searches using scripts in software applications (DocuMatrix and eDataMatrix) and 3rd party eDiscovery applications (Clearwell, Relativity)

Use PuTTY a Unix-like platform to manually transfer metadata and create new folders in different databases in an error free way

Manually Image and BlackIce documents to make the metadata and specific keywords searchable for clients Enhance data delivery time and quality of data by manually fixing errors from dataset and doing peer qc to

ensure that errors are caught before it reaches clients. Cull out file extensions based on specific client requirements and load only important metadata on to client

friendly search platform (Relativity) Work closely with team members to troubleshoot data issues, research software and or techniques to solve

problems, and carry out complex data filtering tasks Gather, analyze, and document multiple project progresses and work hands on with PMs to ensure customer

satisfaction with promptness and quality Mentor and train new hires on the services provided in an efficient and organized manner Act as a liaison between Product Management and Managers to drive new product development to make

tasks easier and faster for analysts with work friendly interfaces Lead interaction and collaboration with other teams such as Hosting and Litigation Support as needed to

address escalated issues that affect client data delivery time. Delegate tasks and maintain communication with all levels of management and roles within the company to

secure client successMarch 2013 to Present SheaAnn Photography, Phoenix AZ; Current Owner

Actively consult with cliental over 1 on 1 sessions, conceptualizing statement of work Responsible for complete business and operations success Use resources to develop new and innovative environments for customers to feel comfortable and build

lasting relationship for future recommendations June 2014 to August 2014 Blinkx, Tempe AZ; Account Manager/Data Analyst

Analyzed and developed reports based on cost variances, profit margins, discrepancies for online traffic with Blinkx cliental

Conducted research on data discovered from 3rd party resources such as AGA, Intec to better assist client requirements and success

Developed statement of work for newly acquired clients using Blinkx services Since joining the agency, we have held an occupancy level 3% higher than what is required

SKILLS Proficient in Microsoft Office: Word, Excel, Power Point, Outlook, Access, and UltraEdit Exceptional Leadership, Public Speaking and Communications skills Fluent in English, Hindi, Malayalam