sheryl gartner resume .pdf
TRANSCRIPT
Professional Summary
Core Qualifications
Experience
Sheryl Gartner315 S 2nd Avenue
Brighton , Co 80601Cell: 720-620-2339
Accurate, Organized, Dedicated individual seeking a position with a quality company that truly caresto provide excellence to it's customers.
Highly skilled in Customer Service.Computer Proficient- Microsoft Word,Excel, Power PointExtremely thorough communication skillsQuick LearnerClient Focused
Exceptional Problem Solving SkillsType 65+ WPMExcels in fast paced- stressfulenvironments.
August 2013 toApril 2016
Navajo Express- Driver Manager/ CSRDenver, Co Managed a fleet of 50 "Dedicated" trucks. These trucks consist of teams as well as companydrivers that have been hand selected and given the opportunity to run dedicated freight due to havinggreat service, and safe driving records. Additional Daily Operations: Answering a heavy volume ofcalls daily, Data-Order Entry/Tracking/ Planning/ Accurate knowledge of HOS & transit schedules/Dispatching Trucks/ Direct communication with Customers/ Ensure that all of Navajo's Dedicated(Top Priority Accounts) have 100% on time delivery. Additionally, in the 3 years that I was with Navajo, I was promoted 3 times and secured several"Dedicated Lanes" with existing accounts due to outstanding customers service. Gainingopportunities with already existing customers, as well as new customers, is a direct reflect of greatcustomer service.
May 2013 to July 2013 Park Avenue Medical Center- MA ExternshipFort Lupton , Co Went to Medical Assisting College @ Everest Thornton, Co Campus. Was required to complete300 "externship hours" to graduate. Completed these hours at Park Avenue, but was unable to securea position with the company as they were not hiring at this time, very small office- total of 3 MA's and 1Doc. Daily Responsibilities: front office duties- mail, checking patients in/out, computerwork, answering phones, scheduling appointments with patients as well as drug rep's, some billing &coding. Back office- patient intake, vitals, blood draws, collecting urine samples, strep cultures, visiontesting, school physicals, in-office vasectomies, overall ensuring the Doc accurately uses his/hertime with each patient to allow a smooth running office.
January 2010 toMay 2013
Copart Inc.Brighton, CoDispatch Supervisor Worked on behalf of several large insurance companies such as Allstate, Liberty Mutual, Shelter,Nationwide, etc. dispatching towing/recovery trucks to pickup accident vehicles that were deemed atotal loss by the insurance company. Process consisted of calling the shop or owner to ensure thevehicle was ready for pickup, once released for pickup, I would than dispatch the next available truck to
Educational Background
Professional References:
pick this vehicle up.Customer Service was Key- it was vital that we took care of the customer immediately upon arrival toour location or calling into our location. It was imperative for our company, that every guest have agreat experience every time. Daily Operations: Data-entry, entering all dispatch information intocomputer, trip confirming all cars picked up, put together corporate KPI reports, payroll, title work tobuyers, escorting owners out to their vehicles on site to remove personal items, ect.
2013 Everest CollegeThornton , Co , USAMedical AssistantAssociate of ScienceAlso Obtained my GED @ Everest College.
Steve Lusty @ Mesilla Valley Transport. 828-835-6169Mike Jostes @ Navajo Express. 720-891-8711 Steve Tucker @ Navajo Express. 720-785-3289Sarah Herring @ Copart Inc. 720-278-9725Brenda Coover @ Copart Inc. 720-937-7075