sheryl gartner resume .pdf

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Professional Summary Core Qualifications Experience Sheryl Gartner 315 S 2nd Avenue Brighton , Co 80601 Cell: 720-620-2339 [email protected] Accurate, Organized, Dedicated individual seeking a position with a quality company that truly cares to provide excellence to it's customers. Highly skilled in Customer Service. Computer Proficient- Microsoft Word, Excel, Power Point Extremely thorough communication skills Quick Learner Client Focused Exceptional Problem Solving Skills Type 65+ WPM Excels in fast paced- stressful environments. August 2013 to April 2016 Navajo Express- Driver Manager/ CSR Denver, Co Managed a fleet of 50 "Dedicated" trucks. These trucks consist of teams as well as company drivers that have been hand selected and given the opportunity to run dedicated freight due to having great service, and safe driving records. Additional Daily Operations: Answering a heavy volume of calls daily, Data-Order Entry/Tracking/ Planning/ Accurate knowledge of HOS & transit schedules/ Dispatching Trucks/ Direct communication with Customers/ Ensure that all of Navajo's Dedicated (Top Priority Accounts) have 100% on time delivery. Additionally, in the 3 years that I was with Navajo, I was promoted 3 times and secured several "Dedicated Lanes" with existing accounts due to outstanding customers service. Gaining opportunities with already existing customers, as well as new customers, is a direct reflect of great customer service. May 2013 to July 2013 Park Avenue Medical Center- MA Externship Fort Lupton , Co Went to Medical Assisting College @ Everest Thornton, Co Campus. Was required to complete 300 "externship hours" to graduate. Completed these hours at Park Avenue, but was unable to secure a position with the company as they were not hiring at this time, very small office- total of 3 MA's and 1 Doc. Daily Responsibilities: front office duties- mail, checking patients in/out, computer work, answering phones, scheduling appointments with patients as well as drug rep's, some billing & coding. Back office- patient intake, vitals, blood draws, collecting urine samples, strep cultures, vision testing, school physicals, in-office vasectomies, overall ensuring the Doc accurately uses his/her time with each patient to allow a smooth running office. January 2010 to May 2013 Copart Inc. Brighton, Co Dispatch Supervisor Worked on behalf of several large insurance companies such as Allstate, Liberty Mutual, Shelter, Nationwide, etc. dispatching towing/recovery trucks to pickup accident vehicles that were deemed a total loss by the insurance company. Process consisted of calling the shop or owner to ensure the vehicle was ready for pickup, once released for pickup, I would than dispatch the next available truck to

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Page 1: Sheryl Gartner Resume .PDF

Professional Summary

Core Qualifications

Experience

Sheryl Gartner315 S 2nd Avenue

Brighton , Co 80601Cell: 720-620-2339

[email protected]

Accurate, Organized, Dedicated individual seeking a position with a quality company that truly caresto provide excellence to it's customers.

Highly skilled in Customer Service.Computer Proficient- Microsoft Word,Excel, Power PointExtremely thorough communication skillsQuick LearnerClient Focused

Exceptional Problem Solving SkillsType 65+ WPMExcels in fast paced- stressfulenvironments.

August 2013 toApril 2016

Navajo Express- Driver Manager/ CSRDenver, Co Managed a fleet of 50 "Dedicated" trucks. These trucks consist of teams as well as companydrivers that have been hand selected and given the opportunity to run dedicated freight due to havinggreat service, and safe driving records. Additional Daily Operations: Answering a heavy volume ofcalls daily, Data-Order Entry/Tracking/ Planning/ Accurate knowledge of HOS & transit schedules/Dispatching Trucks/ Direct communication with Customers/ Ensure that all of Navajo's Dedicated(Top Priority Accounts) have 100% on time delivery.         Additionally, in the 3 years that I was with Navajo, I was promoted 3 times and secured several"Dedicated Lanes" with existing accounts due to outstanding customers service. Gainingopportunities with already existing customers, as well as new customers, is a direct reflect of greatcustomer service. 

May 2013 to July 2013 Park Avenue Medical Center- MA ExternshipFort Lupton , Co Went to Medical Assisting College @ Everest Thornton, Co Campus. Was required to complete300 "externship hours" to graduate. Completed these hours at Park Avenue, but was unable to securea position with the company as they were not hiring at this time, very small office- total of 3 MA's and 1Doc.         Daily Responsibilities: front office duties- mail, checking patients in/out, computerwork, answering phones, scheduling appointments with patients as well as drug rep's, some billing &coding. Back office- patient intake, vitals, blood draws, collecting urine samples, strep cultures, visiontesting, school physicals, in-office vasectomies, overall ensuring the Doc accurately uses his/hertime with each patient to allow a smooth running office.

January 2010 toMay 2013

Copart Inc.Brighton, CoDispatch Supervisor Worked on behalf of several large insurance companies such as Allstate, Liberty Mutual, Shelter,Nationwide, etc. dispatching towing/recovery trucks to pickup accident vehicles that were deemed atotal loss by the insurance company. Process consisted of calling the shop or owner to ensure thevehicle was ready for pickup, once released for pickup, I would than dispatch the next available truck to

Page 2: Sheryl Gartner Resume .PDF

Educational Background

Professional References:

pick this vehicle up.Customer Service was Key- it was vital that we took care of the customer immediately upon arrival toour location or calling into our location. It was imperative for our company, that every guest have agreat experience every time. Daily Operations:  Data-entry, entering all dispatch information intocomputer, trip confirming all cars picked up, put together corporate KPI reports, payroll, title work tobuyers, escorting owners out to their vehicles on site to remove personal items, ect.  

2013 Everest CollegeThornton , Co , USAMedical AssistantAssociate of ScienceAlso Obtained my GED @ Everest College.

Steve Lusty @ Mesilla Valley Transport. 828-835-6169Mike Jostes @ Navajo Express. 720-891-8711 Steve Tucker @ Navajo Express. 720-785-3289Sarah Herring @ Copart Inc. 720-278-9725Brenda Coover @ Copart Inc. 720-937-7075