shela l. jones resume 2015

265 NW 188 th Street • Miami, FL 33169 • (786) 541-4185 • [email protected] Objective A dedicated and passionate college student who is a dedicated advocate for children, families and students seeks a position that will enable me to utilize my skills, training and experience as I pursue my degree in Social Work Profile Determined and focused, with the drive and ambition to succeed in all areas, from academics to my professional career; an optimistic and positive person with a true “can-do” attitude Solid computer and technology skills, with proficiency in all essential Microsoft Office software including Word, Excel, Access, PowerPoint and more; a quick study who is able to learn and apply new skills quickly and easily with proper training Outgoing and friendly; a warm, caring and compassionate person with a genuine affinity for people; an active listener who enjoys helping people of all ages and cultural backgrounds reach their full potential; a dedicated problem solving Education Broward College; Pembroke Pines, FL Phi Theta Kappa Honors Student • Major: Social Work Academic Achievement Award, 2015 • Dean’s List 2015 Associate in Art Degree Candidate, December 2015 Bachelor’s Degree Program Transfer, FAU (Jan. 2016) Experience United Site Services; Miami, FL May 2006 to October 2014 Permit Specialist / Customer Service Utilized outstanding customer service and organizational skills daily, building solid, cooperative relationships with representatives of different municipal departments and personnel to expedite permit processes Responsible for corporate licenses, construction permits and/or special event permits Excelled at streamlining administration processes, including account batching, corporate communications and vendor relations Stericycle, Inc.; Miami Lakes, FL May 2001 to May 2006 Customer Service/Data Entry Clerk Provided first-rate administrative and customer service for a medical waste recycling, including reception, data entry and much more

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265 NW 188th Street • Miami, FL 33169 • (786) 541-4185 • [email protected]

Objective A dedicated and passionate college student who is a dedicated advocate for children, families and students seeks a position that will enable me to utilize my skills, training and experience as I pursue my degree in Social Work

Profile Determined and focused, with the drive and ambition to succeed in all areas, from academics to

my professional career; an optimistic and positive person with a true “can-do” attitude Solid computer and technology skills, with proficiency in all essential Microsoft Office software

including Word, Excel, Access, PowerPoint and more; a quick study who is able to learn and apply new skills quickly and easily with proper training

Outgoing and friendly; a warm, caring and compassionate person with a genuine affinity for

people; an active listener who enjoys helping people of all ages and cultural backgrounds reach their full potential; a dedicated problem solving

Education Broward College; Pembroke Pines, FL Phi Theta Kappa Honors Student • Major: Social Work Academic Achievement Award, 2015 • Dean’s List 2015 Associate in Art Degree Candidate, December 2015 Bachelor’s Degree Program Transfer, FAU (Jan. 2016)

Experience United Site Services; Miami, FL May 2006 to October 2014 Permit Specialist / Customer Service Utilized outstanding customer service and organizational skills daily, building solid, cooperative

relationships with representatives of different municipal departments and personnel to expedite permit processes

Responsible for corporate licenses, construction permits and/or special event permits Excelled at streamlining administration processes, including account batching, corporate

communications and vendor relations Stericycle, Inc.; Miami Lakes, FL May 2001 to May 2006 Customer Service/Data Entry Clerk Provided first-rate administrative and customer service for a medical waste recycling, including

reception, data entry and much more

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