SHAWN PHAIRHome: (978) 258-9297 • Cell: (781) 956-2345

smphair@verizon.net

PROFESSIONAL SUMMARY

Versatile, high performance project team leader with extensive industry experience. Self-motivated with exceptional ability to communicate effectively with technology, executive and business client audiences. Solid track record of multi-project management/development, process re-engineering, change management and exceptional client service. Strong leadership, communication and interpersonal skills to build teams that meet/exceed goals. Willing to relocate.

CORE QUALIFICATIONSTeam Building & Motivation Risk Management Project ManagementPolicy & Procedure Development

Vice President - Senior Unit Manager

Cost Control & Reduction Process Improvement / Re-engineering Cash ManagementFinancial Analysis Reporting

EXPERIENCE

BNY MELLONEverett, MA

06/2006 to 06/2014Respected leader with the recognized ability to create and motivate global teams to analyze, problem solve, collaborate, and challenge the business and technology to mitigate risk. Provided risk and control functions on behalf of worldwide t rus t and cus tody clients consisting of $28.5 trillion in assets under custody and/or administration and $1.7 trillion in assets under management. Managed third party claims for failed payments/receipts. Controlled Operational Risk Events (losses and gains) generated due to internal operating errors, including tracking, reporting, review, payment and approval. Created financial reporting related to the above processes for general ledger booking. Project management for process re-engineering with the unit.

Managed a staff of 27-30 individuals, across multiple geographic locations, including staffing, training, performance management, issues resolution and client service to ensure goals are met.

Generated Net Interest Income (revenue) surrounding currency management within the Asset Servicing Division, with an average revenue stream of $44 million per year.

Drove process re-engineering efforts as well as change management. Participated in the development of a reporting tool to capture Operational Risk Events with various trending categories, including Basel event types.

RCSA, KPI, KRI development and review for internal processes, as well as SOX documentation related to revenue generation and reporting. Subject matter expert for gain/loss process across asset servicing. Provided review, tracking, appropriate Basel recognition, reporting, approval, payment and mediation where necessary.

Harmonized and improved business continuity of multiple processes resulting in a more cohesive, streamlined work flow, removing redundancy, improving overall reporting and increasing productivity by 15%. Continuous analysis to identify trends and potential risks / control gaps that could generate future losses or impact reputation risk.

Planned and executed 3 month project to shift large functional process from existing control group to the service delivery areas, including development of WebEx training and procedures, resulting in a cost savings of approximately $180k.

BNY MELLONEverett, MA

Assistant Vice President Business Systems Analyst 01/1999 to 06/2006Worked with business and IT to conduct feasibility assessments for projects, maintenance, small enhancements and developed appropriate business case information working with business sponsors, following the SDLC throughout all projects.

Lead analyst responsible for all new and existing transmissions from investment advisors and clients for accounting and investment data.

Routinely met with client to gather requirements for new system development or enhancements on multiple projects. Translated business requirements into detailed functional specifications, including scope, workflow analysis and data

mapping.

Created and executed detailed test plans with expected and defined results, applying CMM methodology to manage assigned projects from definition of scope through implementation.

Achieved 98% on time implementation rate of all projects.

BNY MELLONEverett, MA

Unit Manager 01/1998 to 01/1999Daily team management of a global cash and securities group that performed complex cash and securities trading transactions to large, institutional clients. Responsible for monitoring and reporting on critical cash operational items including domestic and foreign overdrafts, trade settlements and responding to sensitive client and investment manager issues.

Developed in-depth knowledge of global/domestic custody, derivatives, corporate actions, securities lending and capital markets.Led a new group of 15 staff members as part of re-engineering effort designed to provide direct point of contact and processing for clients who required d i r ec t trade processing supportImplemented procedural changes in order to minimize company financial exposure due to operational processes.Provided budget and expense forecasting for unit

THE BOSTON COMPANY a subsidiary of MELLON TRUSTBoston, MA

01/1992 to 01/1998 Supervisory/Officer – Cash Management / Securities Processing Operations Officer/Supervisor – International Fund Accounting Senior Fund Accountant Fund Accountant

SKILLS

Recognized, on multiple occasions, by peer groups and other business units for efforts in retaining clients, increasing operating efficiencies and improving communication / collaboration between business lines. Some of my strengths used in achieving my goals include:

Strong interpersonal and management skills Self-motivated team leader High performance/results oriented in high pressure environment Skilled in process improvement Experienced business systems analysis Efficient and detailed in project planning Stellar client services/relations High performance asset services

EDUCATIONBA: FINANCENichols College, Dudley, MA Member of Finance Club

BNY Mellon University: KYC / AML Training Global Anti-Corruption Effective Leadership Requirements Gathering, Analysis and Documentation