shaw man corporate_presentations

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COMPANY PROFILE

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Page 1: Shaw man corporate_presentations

COMPANY PROFILE

Page 2: Shaw man corporate_presentations

Our Core Competence : Products, Solutions, Consultancy Services and Large-scale IT- Infrastructure Management for Hospitality & Retail

Domains

Two Decades of Proven Technology & Domain Expertise

World Class Products & Services

Only Global Domain Player with CMMi L3 Standards

Over 3000+ installations

In-house strength of 300+ Developers & I.T Specialists

24x7x365 Support Support Centers across the Globe

Alliances with Industry Leaders to enhance offering

Page 3: Shaw man corporate_presentations

Industry Coverage

Business Hotels & Hotel Chains

Luxury Hotels & Hotel Chains

Resort & Resort Chains

Restaurants & Restaurant Chains

Food Courts And Malls

Cruise Line

Clubs

Retail

Spa and Leisure

Corporate

Installations across various segments & verticals

Page 4: Shaw man corporate_presentations

Certification |Awards

CMMi ver 1.2 Maturity Level 3ISO 9001:2000 Certification

ISV INNOVATIVE SOLUTION PARTNER OF THE YEAR IBM RETAIL STORE SOLUTIONS "BEST SOLUTION PROVIDER BUSINESS PARTNER" for Asia Pacific

Page 5: Shaw man corporate_presentations

Benefit to CustomersReduced Costs of Ownership

Seamless Integration

Secure Scalable Solutions for the Future

Better Productivity

Better Return on Investment

Increased customer satisfaction

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POINT OF SALE

Reservation diary for guest bookings with advance orders

Can constantly update the Chef’s specialty, Seasonal and Non-available items, Happy hour and On the house items.

Intelligent remote printing to multiple cost centers/ satellite kitchen printers from single location or to single printer from multiple locations

Home delivery ordering with customer order history, delivery person assignment

Advance and deposit management

Descriptive free flow text / Predefined modifiers with or without a charge

Touch - PDA based Order Taking

Integrated software Kitchen Display System (KDS)

Integrated Debit Card / Debit POS solution

Product Profile

Page 9: Shaw man corporate_presentations

Material Management System

ShawMan MMS is a complete inventory and cost management system

Automated features such as “Auto-Requisition” and “Auto Indent” generation, which reduces the daily workload, depending on the parameters, defined in the masters

Online information of Items in Stock at any point of time

Recipe Management for ideal versus actual consumption analysis

A provision to receive non - stock Daily purchase items and auto issuing to the cost centers and profit centers

Budgeting for consumption heads which helps in cost control

Document generation supports secure and multi-level authorization workflow. These include

-Requisitions, -Issues, -Transfers and Returns, -Indents and,-Purchase Orders

Product Profile

Comprehensive Web based MMS

Solution on .NET also available

Page 10: Shaw man corporate_presentations

Property Management System

Front office software supporting multiple properties linked with ShawMan POS, MMS and the CRM

PMS Reservations linked to Web based Central Reservation system with payment gateway linked

In-house guest billing folio posting instruction can be set at the time of reservation.

Desktop can be customized individually for every user

Advance and deposit management

Built in utility enabled to call external programs automatically after or before day end. Users can pre-determine which reports need to be generated at the time of day end.

System maintenance tools for repairing databases and purging audit.

Product Profile

Page 11: Shaw man corporate_presentations

Sales and Catering

Take reservation for any date / time range for single / multiple areas.

Sessions: It allows breaking down the reservation in various sessions like morning session, afternoon session etc.

Menu: An elaborate menu can be formalized by using menu wizard. Different menu sets can be created along with restrictions for the menu to be set for every reservation taken.

FP Printing: Function Prospectus is generated for all confirmed reservations

Advance and deposit management

Setting user wise reminders and Graphs based on the occupancy

Enquiry Module: The system also records enquire calls for future reference. Thus it helps you build a prospect database of customers

Mailing ( Provision of creating templates ) and Indication for unfilled information

Easy to understand and use availability display charts allow your team to set up multiple recurring events quickly.

Product Profile

Comprehensive Web based S&C Solution on .NET

also available

Page 12: Shaw man corporate_presentations

Club Management System

Member Profile Management - allows pre-profile management. Apart from this the user can create user defined fields in member profile to capture additional information of Members.

Charge Processing Modules–which allows to define charges based on formulas, charges like Subscription, Interest, etc. can be built using this module.

Outstanding List provides member wise list of defaulter Members, helps in recovering dues.

Member Account Details are recorded and displayed whenever required.

ECS Enabled (Electronic Clearance System) help in electronic clearing from the member bank accounts reducing the manual receipt entries.

Web Site Interface data can be transferred to the website so that the information is available on the Net to the membersIntegrated software Kitchen Display System (KDS)

User Defined Letters facilitates the users to create mail merge within the system using system parameters

Member Electronic Card Management-with options like Issue, Register, Expiry card.

Product Profile

Comprehensive Web based CMS Solution

on .NET also available

Page 13: Shaw man corporate_presentations

Customer Feedback System

Integrated System - One system for logging in, service recovery, aggregation and reporting/analysis. CFS captures guest difficulties i.e. complaints, guest delights i.e. compliment and guest suggestions i.e. comments

Supports third Party interface - Linked to any third party PMS front office software, which is a primary requisite in the hospitality vertical for smoother functionEmail engine – is used to send the mailers to the customers. The customer gets an e-mail with a link, which points to the feedback form in CFS system. On click of this, feedback form opens up and the customer can give the feedback online. Feedback gets submitted in CFS system which can be viewed at the same time from CFS site. MIS available.

CFS Data Warehouse- Data mining can be done by the reports generated in CFS warehouse

Structured Capture – Feedback is captured up to the minutes level of an attribute. Structured codification process, ensuring different levels of detail, based on requirement

Sharing vital information - Information is made accessible to everyone (unit/corporate).Feedback from all sources i.e. Frontline feedback, Executives, sales force, GSTS/RSTS, room comment card gets aggregated in one database

Product Profile

Comprehensive Web based CFS Solution on .NET

also available

Page 14: Shaw man corporate_presentations

Human Resource Information System

Web enabled Appraisal Module: Appraisal system based on 360 degree, captures KRA and shows the Gap and Work Flow of appraisal forms can also be achieved through emails

Head hunting: Maintains a data bank of candidates. Module captures all details from the candidate application, recruitment procedure, interview status and final outcome.

Leave Management module: Submitting leave applications, viewing their status is completely integrated to the e-mail agent. Detailed MIS of Employee Attendance

The ShawMan HRIS ensures that every aspect of Human Resource is covered, from Employee details, head hunting, appraisals, training, career progression, separation and diverse variety of MIS thus bringing forth value-added services as well as reducing operational costs.

Training Module: Web enabled Training Module, which is intuitive and easy to use and Option of self-nomination by an employee, training attendance, training feedback submission and analysis report.Exclusive module on Employee Action Plan

Product ProfileComprehensive Web based HRMS Solution on .NET

also available

Page 15: Shaw man corporate_presentations

Payroll Management

User Friendly - In-tune is a User friendly interface, where you can define your own Earning / Deduction Heads. All the Identities, such as Employee, Branch, Department, Grade, Cost Centre etc. are user defined. User defined salary slip and monthly salary register

Data Import - User friendly Data Imports option to upload data from text (.csv files) with view log for data read, imported, rejected and skipped with row by row explanation. Skipped & Rejected data can be saved into a new file corrected and re-imported.

Statutory Reports available - Income Tax deduction, Tax Estimation Slip for Income Tax calculation, Form 16, Form 24. Provident Fund monthly deduction, Form 3A, Form 12A. PF monthly Challans. Monthly ESIC deduction/returns statement. Form 6A, ESIC Monthly Challans. Profession Tax Monthly deduction and slab wise (Form 6A) Summary report

Re-activate separated employees - Facility to revoke/transfer Ex-Employee (Resigned Employees) with single/multiple employee(s) option.

It covers every area of Payroll Processing, including resource management, planning, payroll calculations, financial management, security management and statutory report generation and printing

Product Profile

Page 16: Shaw man corporate_presentations

Customer Relationship Management

Customer Loyalty Programs - allows the creation and management of simultaneous and multiple Customer Loyalty Programs.

Add on Card- allow spouse / associates to participate in the program for free or charge. Allows issue and use of temporary paper cards and duration of use. Multiple Add-On support for each Loyalty Program.

Profile Management - captures detailed demographic profile for each customer. To expand the profile, variables and rules for accepting those variables can be defined on the fly through a build and deploy master mod

SMS Interaction - balance and transaction details can be sent on SMS.

Business rules-Redemption threshold lower limits for first use or every time use-Rule for gifting of cards of another program-Number of free add on cards and much more…

Multiple promotions - can be defined for each Loyalty Program

Reward Gallery - Allows creation and management of Reward gallery. Rules for each reward defined in gallery. Logistics for complete reward management.

Product ProfileComprehensive Web

based CRM Solution on .NET

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SPA Management System

Appointments - To take appointments (new, edit, reschedule, cancel, Reallot).

Cashier - Imprest, Returns, Handover Multiple Rooms, Package of services, pre-paid package

Billing - Advance, bill, settle, refund only solution that can take care of services and products

Product –Inventory, reorder-level can be maintained

Service staf f- Roster (availability)

Service staff---> some specific services---> Rooms Call centre Modules, HO, Clinic, external website

Customer Profile - with booking status and Services - Services product inventory

Product Profile

Comprehensive Web based SPA Solution

on .NET

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Integrated software Kitchen Display System (KDS)

Only Freeware comprehensive PMS software and Integrated Debit Card solution

Comprehensive HRIS, KM, CRM, CFS and DM solutions for theHospitality Industry

Integration to EDC terminals to transport secure data overbanking networks

Integrated Data warehouse solutions for the Food Service, Hospitality & Retail Industry

INDUSTRY FIRSTS

Integrated SMS gateways using CDMA and GSM technology

Successful Single Sign On (SSO) and Service Oriented Architecture (SOA) deployments

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Valued Clients | Hotel Groups

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Valued Clients | Restaurant Chains

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Valued Clients | Retails and Corporate

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OUR OFFER – A PARTNERSHIP OF SUCCESS

TECHNOLOGY & DOMAIN FOCUS

PROVEN TRACK RECORD & INNOVATION

TECHNOLOGY LEVERAGE & CONVERGENCE

TRAINED CUSTOMER CENTRIC TEAM

IMPECCABLE DELIVERY & SUPPORT

Page 23: Shaw man corporate_presentations

From TEAM ShawMan

Nitesh K. SharmaManager -Sales

Cell: +91. 9241107806e-mail: [email protected]

Web Profile : www.shawmansoftware.com

Thank you!