sharing guidelines knowledge: can the dream come true?

93
Sharing guidelines knowledge: can the dream come true? Medinfo panel Cape Town, September 15, 2010

Upload: elvis

Post on 11-Jan-2016

47 views

Category:

Documents


2 download

DESCRIPTION

Sharing guidelines knowledge: can the dream come true?. Medinfo panel Cape Town, September 15, 2010. Motivation. The vision of sharing executable clinical knowledge can be achieved only if we: Standardize platforms for deploying scalable knowledge based services - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: Sharing guidelines knowledge: can the dream come true?

Sharing guidelines knowledge: can the dream come true?

Medinfo panel

Cape Town, September 15, 2010

Page 2: Sharing guidelines knowledge: can the dream come true?

Motivation

The vision of sharing executable clinical knowledge can be achieved only if we: Standardize platforms for deploying scalable knowledge

based services Ensure services are mutually compatible and

interoperable and free of institution-specific details Develop reusable content and service components Support automated cross-verification for quality and safety Establish communities of practice who share, maintain,

update, and improve content

2

Page 3: Sharing guidelines knowledge: can the dream come true?

Objectives

Raise awareness of the practical challenges involved in maintaining repositories of sharable executable clinical knowledgeChallenges with maintaining a repositoryDefining what knowledge can be shared and howChallenges in piecing together knowledge into a

care plan and integrating it with EHR data If the knowledge if free, what’s the business model

and incentives for contributing knowledge?

3

Page 4: Sharing guidelines knowledge: can the dream come true?

Panel participants

John Fox, Department of Engineering Science, University of Oxford, UK

Robert Greenes, Ira A. Fulton Chair of the Department of Biomedical Informatics, Arizona State Univercity, Phoenix

Sheizaf Rafaeli, Head of the Graduate School of Management and Sagy Internet Research Center, University of Haifa, Israel

Mor Peleg, Head of the Department of Information Systems at the University of Haifa

4

Page 5: Sharing guidelines knowledge: can the dream come true?

What shall we discuss?

Life-cycle approach for sharable knowledge-based patient-care services

Methodology for distilling sharable knowledge from business/ implementation considerations

Methods for weaving medical knowledge services into an application and for mapping clinical abstractions into EHRs

Incentives and business models for a knowledge-sharing community

5

John Fox

Bob Greenes

Mor Peleg

Sheizaf Rafaeli

Page 6: Sharing guidelines knowledge: can the dream come true?

John Fox

6

Options for addressing open-source publishing of medical knowledge, drawing on lessons learned in the OpenClinical project

20th Anniversary Gold Medal Award

Page 7: Sharing guidelines knowledge: can the dream come true?

OpenClinical: Open Source?

John Fox

University of Oxford (Engineering Science)UCL (Oncology, Royal Free Hospital) www.cossac.org

Page 8: Sharing guidelines knowledge: can the dream come true?

www.OpenClinical.org

• Goal: To promote awareness and use of decision support, clinical workflow and other knowledge management technologies for improving quality and safety of patient care and clinical research.

• A resource and portal for technologists, clinicians, healthcare providers and suppliers

• Currently about 200,000 visitors a year (80% growth in 2010)

Page 9: Sharing guidelines knowledge: can the dream come true?
Page 10: Sharing guidelines knowledge: can the dream come true?

www.OpenClinical.net

• Experimental project to explore how to develop content for high quality clinical decision support and workflow services at the point of care

• Goal is to build a community of users, researchers and content providers who are willing to contribute to the development of a repository of open content, including applications and application components

Page 11: Sharing guidelines knowledge: can the dream come true?

OpenClinical.net test sitepro tem: modx.openclinical.net

Page 12: Sharing guidelines knowledge: can the dream come true?

Content development lifecycle

• Prototype development model for open source content repository on www.OpenClinical.net

• Currently limited to PROforma decision and process modelling language

• Intended to eventually multiple representations (e.g. GLIF, ASBRU, GELLO, OWL ...)

Page 13: Sharing guidelines knowledge: can the dream come true?

Load from, save to repository

Page 14: Sharing guidelines knowledge: can the dream come true?

Download tools www.cossac.org/tallis

Page 15: Sharing guidelines knowledge: can the dream come true?

Web publishing (“publets”)

Page 16: Sharing guidelines knowledge: can the dream come true?

Integrate and Deploy

Page 17: Sharing guidelines knowledge: can the dream come true?

Key questions for open content

• Quality and Safety– Quality lifecycles, safety culture, who is liable?

• Reusability and interoperability – Open technical standards, who is developing them?

• Functioning community (Sheizaf Rafaelli)– What will sustain the open source ethic?

• Facilitating infrastructure (Bob Greenes)– Three organisations; too little? too much?

• Sustainable business models– How do the proprietary/open source worlds coexist?

Page 18: Sharing guidelines knowledge: can the dream come true?

Sustainable business models (1)

• Traditional standalone apps? • Issues of integration and localisation• Likes fragmentation; hates

interoperability

• Pay per patient (analogous to pay per view)

• Who would/should actually pay? • No-one pays for Adjuvant! Online

Page 19: Sharing guidelines knowledge: can the dream come true?

Sustainable business models (2)

• Standard medical publishing model• Commercially viable on a publishing model?

(Clinical Evidence)• Discussion on www.berkerynoyes.com/

pages/innovations_in_evidence_based_medicine.aspx

• Open Source with value-adding services? (c.f. Linux model)• Attractive model but how can we achieve

critical mass of a content development community?

Page 20: Sharing guidelines knowledge: can the dream come true?

Towards an open content lifecycle?

Ioannis ChronakisVivek PatkarRichard ThomsonMatt SouthAli Rahmanzadeh

Page 21: Sharing guidelines knowledge: can the dream come true?

Thank you

Page 22: Sharing guidelines knowledge: can the dream come true?

Robert Greenes

22

Morris Collen Award

Morningside Initiative

Sharing medical knowledge involves separation between the medical content and the business/applications considerations

MUMPS

Page 23: Sharing guidelines knowledge: can the dream come true?

Toward sharing of clinical decision support knowledge

Robert A. Greenes, MD, PhDArizona State University

Phoenix, AZ, USA

A focus on rules

Page 24: Sharing guidelines knowledge: can the dream come true?

Purpose of this talk

• Identify key challenges to CDS adoption with focus on rules– Expressed in terms of 3 hypotheses:

1.Sharing is key to widespread adoption of CDS

2.Sharing of rules is difficult

3.Sharing can be facilitated by a formal approach to rule refinement

Page 25: Sharing guidelines knowledge: can the dream come true?

Hypothesis 1: Sharing is key to widespread adoption of CDS

• We know how to do CDS!– Over 40 years of study and experiments

• Many evaluations showing effectiveness

Page 26: Sharing guidelines knowledge: can the dream come true?

Rules as a central focus• Importance of rules

– Can serve as alerts, reminders, recommendations– Can be run in background as well as interactively– Can fire at point of need– Same logic can be used in multiple contexts

• e.g., drug-lab interaction rule can fire in CPOE, as lab alert, or as part of ADE monitoring

– Can invoke actions such as orders, scheduling, routing of information, as well as notifications

• Relation to guidelines– Function as executable components when GLs are

integrated with clinical systems• Poised for huge expansion

– Knowledge explosion – genomics, new technologies, new tests, new treatments

– Emphasis on quality measurement and reporting

Page 27: Sharing guidelines knowledge: can the dream come true?

Yet beyond basics, there is very little use of CDS

• Positive experience not replicated and disseminated widely– Largely in academic centers– <30% penetration– Much less in small offices– Pace of adoption barely changing

• Only scratching surface of potential uses– drug dose & interaction checks – simple alerts and reminders– personalized order sets– Narrative infobuttons, guidelines

Page 28: Sharing guidelines knowledge: can the dream come true?

Adoption challenges

• Possible reasons1. Users don’t want it2. Bad implementations

• Time-consuming, inappropriate• Disruptive

3. Adoption is difficult• Finding knowledge sources• Adapting to platform• Adapting to workflow and setting• Managing and updating knowledge

• But new incentives and initiatives rewarding quality over volume can address #1– Health care reform, efforts to reduce cost while preserving

and enhancing safety and quality• And #2 AND #3 can be addressed by sharing of

best practices knowledge– Including workflow adaptation experience

Page 29: Sharing guidelines knowledge: can the dream come true?

Hypothesis 2: Sharing of rules is difficult

• Rules knowledge seems deceptively simple:– ON lab result serum K+– IF K+ > 5.0 mEq/L– THEN Notify physician

• Even complex logic has similar Event-Condition-Action (ECA) form– ON Medication Order Entry Captopril– IF Existing Med = Dyazide

AND proposed Med = CaptoprilAND serum K+ > 5.0

– THEN page MD

Page 30: Sharing guidelines knowledge: can the dream come true?

Why is sharing not done?

• Perception of proprietary value– Users, vendors don’t want to share– Non-uptake even with:

• Standards like Arden Syntax for 15 years, GELLO for 5 years• Knowledge sources such as open rules library from Columbia since 1995,

and guidelines.gov, Cochrane, EPCs, etc., - most not in computable form• Failure of initiatives such as IMKI in 2001

• Lack of robust knowledge management– To track variations, updates, interactions, multiple uses

• Same basic rule logic in different contexts• Beyond capabilities of smaller organizations and practices to undertake

• Embeddedness– In non-portable, non-standard formats & platforms– in clinical setting– in application– in workflow– in business processes

Page 31: Sharing guidelines knowledge: can the dream come true?

Example of difficulty in sharing

• Consider simple medical rules, e.g., – If Diabetic, then check HbA1c every 6 months– If HbA1c > 6.5% then Notify

• Multiple translations– Based on how triggered, how/when interact,

what thresholds set, how notify– Actual form incorporates site-specific

thresholds, modes of interaction, and workflow

Page 32: Sharing guidelines knowledge: can the dream come true?

• Multiple rules have similar intent• Differences relate to how triggered, how

delivered, thresholds, process/workflow integration

• Challenge is to identify core medical knowledge and to develop a taxonomy to capture types of implementation differences

Page 33: Sharing guidelines knowledge: can the dream come true?

Setting-specific factors (“SSFs”)

• Triggering/identification modes– Registry, encounter, periodic panel search, patient list for day, …– Inclusions, exclusions

• Interaction modes, users, settings• Data mappings & definitions, e.g.,

– What is diabetes - code sets, value sets, constraint logic?– What is serum HbA1c procedure?

• Data availability/entry requirements– Thresholds, constraints

• Logic/operations approaches– Advance, late, due now, …

• Exceptions– Refusal, lost to follow up, …

• Actions/notifications– Message, pop-up, to do list, order, schedule, notation in chart, requirement

for acknowledgment, escalation, alternate. …

Page 34: Sharing guidelines knowledge: can the dream come true?

Hypothesis 3: Sharing can be facilitated by a formal

approach to rule refinement

• Develop an Implementers’ Workbench

• Start with EBM statement• Progress through codification and

incorporation of SSFs• Output in a form that is consumable

“directly” by the implementer site or vendor

Page 35: Sharing guidelines knowledge: can the dream come true?

Life Cycle of Rule Refinement

Start with EBM statementStage 1. Identify key elements and logic – who, when, what to be done

– Structured headers, unstructured content– Medically specific

2. Formalize definitions and logic conditions– Structured headers, structured content (terms, code sets, etc.)– Medically specific

3. Specify adaptations for execution– Taxonomy of possible workflow scenarios and operational considerations– Selected particular workflow- and setting- specific attributes for particular

sites

4. Convert to target representation, platform, for particular implementation

– Host language (Drools, Java, Arden Syntax, …)– Host architecture: rules engine, SOA, other– Ready for execution

Page 36: Sharing guidelines knowledge: can the dream come true?

Four current projects addressing this challenge

EBM statement

1. Identify key elements and logic – who,

when, what to be done

2. Formalize definitions and logic conditions

3. Identify possible workflow scenarios –

model rules, defining classes of operation

4. Convert to target representation,

platform, for particular implementation

Idealized life cycle / Morningside / KMR / AHRQ SCRCDS/ SHARP 2B

Page 37: Sharing guidelines knowledge: can the dream come true?

What we hope to accomplish

• Implementers’ Workbench (IW)• Taxonomy of SSFs• Knowledge base of rules• Approach

– Vendor, implementer, other project input, buy-in, collaboration

– Taxonomy as amalgam of NQF expert panel, Morningside/SHARP/Advancing-CDS workflow studies, SCRCDS implementation considerations

– Diabetes, USPS Task Force prevention and screening A&B recommendations, and Meaningful Use eMeasures converted to eRecommendations as initial foci

– Prototyping, testing, and iterative refinement of IW

Page 38: Sharing guidelines knowledge: can the dream come true?

What we expect to share

• Experience/know-how• Knowledge content• Methods/tools• Standards/models

Page 39: Sharing guidelines knowledge: can the dream come true?

Standards/models

• Representation• Data model/code sets• Definitions• Templates• Taxonomies• Transformation processes

Page 40: Sharing guidelines knowledge: can the dream come true?

Where CDS should go from here?

• Need for coordination– Multiple efforts underway– Need to coalesce and align these

• Need sustainable process– Multi-stakeholder buy-in, participation, support,

commitment to use

• Need to demonstrate success– Small-scale trials– Larger-scale deployment built on success

• Expansion to other kinds of CDS

Page 41: Sharing guidelines knowledge: can the dream come true?

Comments? Questions?

Page 42: Sharing guidelines knowledge: can the dream come true?

Mor Peleg

42

GLIF3New Investigator Award

ProcessMining

Biomedical Ontologies

KDOM

Data

K

Weaving medical knowledge services into applications.Using a mapping ontology to map medical knowledge into institutional data

Page 43: Sharing guidelines knowledge: can the dream come true?

Implementing decision-support systems by piecing sharable knowledge components

Mor Peleg, University of Haifa

Medinfo panel, Cape Town, September 15, 2010

Page 44: Sharing guidelines knowledge: can the dream come true?

Motivation Computerized guidelines have shown

positive impacts on clinicians but they take time to develop

Solution: Share executable GL components, stored in Medical Knowledge Repository

Assemble computerized GLs from components

Map the GL’s medical terms into institutional EHR fields

Page 45: Sharing guidelines knowledge: can the dream come true?

Examples of medical resources that could be shared and assembled

Medical calculators Risk-assessment tools Drug databases Controlled terminologies (e.g. SNOMED) Authoring, validation, and execution

tools for computer-interpretable GLs

Page 46: Sharing guidelines knowledge: can the dream come true?

Component interface

Peleg, Fox,

et al. (2005)

LNCS 3581

pp.156-160.

Page 47: Sharing guidelines knowledge: can the dream come true?

The interface can be used for

Sharing components Indexing and searching for components

Using the attributes: clinical sub-domain, relevant authoring stages, and goals

Assembling components into a GLSpecifying the guideline's skeleton

language (e.g., GLIF, PROforma) into which components can be integrated

Page 48: Sharing guidelines knowledge: can the dream come true?

Example: providing advice on regimens for treating breast cancer

Get patientData

Is patient eligible for evaluating

therapy choices?

Adjuvant's life- expectancy calculator

Filter out non-beneficial and

contraindicated therapies

Present choices to

userChoose optionCalculate

regimen

Prescribe regimen

Page 49: Sharing guidelines knowledge: can the dream come true?

Using Standards

Skeleton can be any GL formalism Eligibility criteria expressed in GELLO standard Referring to the HL7-RIM patient data model

Page 50: Sharing guidelines knowledge: can the dream come true?

Integrating assembled guideline with EHR data

50

Encode once but link to different EMRs Global-as-View Mapping Ontology + SQL Query Generator

RIM

Peleg et al., JBI 2008 41(1):180-201

Page 51: Sharing guidelines knowledge: can the dream come true?

Knowledge-Data Ontology Mapper (KDOM)

51

Query result: RIM view

KDOM mapping instances

SQL query

generator

Guideline Expression (need not use EMR’s terms)

GELLO interpreter

Evaluated expression

KDOM mapping classes:

Direct, Hierarchical,Logical, Temporal

“Breast Mass = true”

Patient has Palpable Breast Mass or Hard_Breast_Mass

Palpable Breast Mass is-a Breast Mass.Palpabale Breast Mass is stored in the Problems table

Observation of Breast Mass

true

SQL query

Page 52: Sharing guidelines knowledge: can the dream come true?

Summary

A repository of tested executable medical knowledge components that would be published on the Web

Framework for specifying the interface of components so that they could be searched for and integrated within a Computerized GL specification

KDOM used to integrate the medical knowledge with institutional EMRs

52

Page 53: Sharing guidelines knowledge: can the dream come true?

Thanks!

[email protected]

53

Hope to see you at AIME 2011, July 2-6, 2011, Bled, Slovenia

Page 54: Sharing guidelines knowledge: can the dream come true?

Sheizaf Rafaeli

54

survey and contrast social, technical, hierarchical and market-based models for motivating and maintaining the sharing of  information and processing tools

Page 55: Sharing guidelines knowledge: can the dream come true?

Sharing Guidelines Knowledge: can the dream come true ?

Sheizaf [email protected]

http://rafaeli.net

MedInfo 2010

Page 56: Sharing guidelines knowledge: can the dream come true?

[email protected], http://rafaeli.net 56

Bits Replacing Atoms

Page 57: Sharing guidelines knowledge: can the dream come true?

Moore, Gilder, Metcalfe, Reed

[email protected], http://rafaeli.net 57

utility

users

Page 58: Sharing guidelines knowledge: can the dream come true?

Information OverloadEconomics of Scarcity vs. Economics of Abundance?

[email protected], http://rafaeli.net 58

Page 59: Sharing guidelines knowledge: can the dream come true?

What’s really new?• Access has become widespread

• Information as a commodity; IT as a commodity“Does IT matter “? Transmission has been solved

• Information is an experience good

• The impossible ease of copying

• Disintermediation

• Free information has become commonplace, normative, expected. Both free and for-fee information occupy the same net

[email protected], http://rafaeli.net 59

Page 60: Sharing guidelines knowledge: can the dream come true?

• New Rules for the New Economy : 10 Radical Strategies for a Connected World by Kevin Kelly

• “Information Rules : A Strategic Guide to the Network Economy by Carl Shapiro, Hal R. Varian

[email protected], http://rafaeli.net 60

“Free” as in free speech, or as in free beer?

Page 61: Sharing guidelines knowledge: can the dream come true?

[email protected], http://rafaeli.net 61

Page 62: Sharing guidelines knowledge: can the dream come true?

How is UGC motivated?

[email protected], http://rafaeli.net 62

Page 63: Sharing guidelines knowledge: can the dream come true?

The Value of Information

• Public source• Commodity• Overload• History• Technology• Psychology?

• Private source• Uniqueness• Timing• Presentation• Tailoring• Technology• Network effects

[email protected], http://rafaeli.net 63

Emphasis on distinction between Private and Public Suggesting the Subjective Value of Info

Page 64: Sharing guidelines knowledge: can the dream come true?

כלים מוזרים לתיגמול

Wiki “barnstars”

Wikipedia: a system that shouldn’t work, but does. Participation Power Laws and Long Tail

Page 65: Sharing guidelines knowledge: can the dream come true?

[email protected], http://rafaeli.net 65

Web 2.0

UGC

and

Co-production

Page 66: Sharing guidelines knowledge: can the dream come true?

Further personal stakes in info value

• Information markets http://answers.google.com • Online Scientific Journals

http://jcmc.indiana.edu • Citizens’ Advice Bureaus

http://shil.info • Wikis http://misbook.yeda.info • Online Higher Ed systems

http://qsia.org • Games and Serious Games

[email protected], http://rafaeli.net 66

Page 67: Sharing guidelines knowledge: can the dream come true?

[email protected], http://rafaeli.net 67

Page 68: Sharing guidelines knowledge: can the dream come true?

[email protected], http://rafaeli.net 68

Page 69: Sharing guidelines knowledge: can the dream come true?

SHIL (שי"ל)שרות יעוץ לאזרח Citizen Advice Bureaux (CABs) Established

1957 55 “Brick and Mortar” offices Telephone hot line & Internet web site,

operated at the Univ. of Haifa Sagy Center Operated by Volunteers, coordinated and

funded by the Israeli Ministry of Social Affairs and Social Services in collaboration with municipalities.

Page 70: Sharing guidelines knowledge: can the dream come true?

Ownership… • Legal Perspective

Vs. Open Source, Peer-to-Peer,UGC, Web 2.0, etc.

• Apply 19th century property law to 21st century reality?

• Legality: "fair use" "first sale" "prior art" doctrines

• Open Innovation

[email protected], http://rafaeli.net 70

Page 71: Sharing guidelines knowledge: can the dream come true?
Page 72: Sharing guidelines knowledge: can the dream come true?
Page 73: Sharing guidelines knowledge: can the dream come true?

Discussion

• Still LOTS to study and learn…

• Interactivity and Social Motivations seem to be king

• A high (too high?) overall subjective value for information.

• As predicted by the Endowment Effect theory, WTA for information was significantly larger than WTP for information

• This predicts undertrading. Implications for system design

[email protected], http://rafaeli.net 73

Page 74: Sharing guidelines knowledge: can the dream come true?

Discussion (2)

• Information is a commodity. Nevertheless, information is still easier to duplicate, easy to share, and ownership of it proves more difficult to enforce

• Society has not yet adjusted its information consumption patterns to the present situation of information abundance

• Scoring and Governance Rules!

[email protected], http://rafaeli.net 74

Page 75: Sharing guidelines knowledge: can the dream come true?

Thank you

[email protected] http://rafaeli.net

Page 76: Sharing guidelines knowledge: can the dream come true?

[email protected], http://rafaeli.net 76

Page 77: Sharing guidelines knowledge: can the dream come true?

Provocative statements

77

Page 78: Sharing guidelines knowledge: can the dream come true?

Statement 1

A national or international effort can be put together to create a repository of implementable knowledge.

78

Page 79: Sharing guidelines knowledge: can the dream come true?

Statement 2

Guideline sharing could be achieved within 10 years

79

Page 80: Sharing guidelines knowledge: can the dream come true?

Statement 3

Guideline sharing at the implementation level requires separation into component steps that can be individually implemented, because of differences in process/work flow that prevent the guideline from being adopted in its entirety

80

Page 81: Sharing guidelines knowledge: can the dream come true?

Statement 4

True sharing of executable medical knowledge could never be achieved because knowledge could not be separated from institutional adaptations

81

Page 82: Sharing guidelines knowledge: can the dream come true?

Statement 5

Guideline formalization activities do not typically address implementation settings and requirements

82

Page 83: Sharing guidelines knowledge: can the dream come true?

Statement 6

The benefits of formalizing and sharing clinical knowledge are beyond dispute: the challenge now is to establish principles of safe deployment and use in clinical service design

83

Page 84: Sharing guidelines knowledge: can the dream come true?

Statement 7

As in so many other fields of engineering, one of the keys to effective and safe deployment will be open technical standards (covering medical concepts, clinical vocabulary, task models for example)

84

Page 85: Sharing guidelines knowledge: can the dream come true?

Statement 8

Adoption of standards will be necessary but will not be sufficient for success: another vital challenge is to persuade the commercial world of medical IT, publishing, etc. to develop business models that accept and build on open standards

85

Page 86: Sharing guidelines knowledge: can the dream come true?

Statement 9

If information “wants to be free” why discuss incentives for sharing anyway?

86

Page 87: Sharing guidelines knowledge: can the dream come true?

Statement 10

The only types of incentives for sharing are material, social, or ego-oriented.

87

Page 88: Sharing guidelines knowledge: can the dream come true?

Statement 11

Which of these incentives is more available (material, social, or ego-oriented)

Which is more likely to generate results (material, social, or ego-oriented)

Which has more leverage for potential participating scientists? (material, social, or ego-oriented)

88

Page 89: Sharing guidelines knowledge: can the dream come true?

Statement 12

Ever since Fred Brook’s “Mythical Man-Month” vs. Eric Raymond’s “The Cathedral and the Bazaar”, we’ve seen a conflict between orderly design and sharing. Following Brook’s recent “Design of Design”, should the notions of iterative design be applied to sharing; or is the Open Code approach the way to go?

89

Page 90: Sharing guidelines knowledge: can the dream come true?

Discussion

90

Page 91: Sharing guidelines knowledge: can the dream come true?

Thank you!

91

Page 92: Sharing guidelines knowledge: can the dream come true?

Rafaeli, S. and Raban, D. (2003) , The Subjective Value of Information: An experimental comparison of willingness to purchase or sell information, JAIS: The Journal of the Association for Information Systems (AIS). Vol. 4:5 pp. 119-139  Rafaeli, S. & Raban, D.R. (2003 ) The Subjective Value of Information : Trading expertise vs. content, copies vs. originals in E-Business,  The Third International Conference on Electronic Business (ICEB 2003), pp. 451-455. Rafaeli, S. and Raban, D.R. (2005) Information Sharing Online: A Research Challenge, in the International Journal of Knowledge and Learning, (inaugural issue), Vol. 1, Issue 1-2, pp. 62-80. ,

Raban, D.R. and Rafaeli, S. (2006) , The Effect of Source Nature and Status on the Subjective Value of Information , Journal of the American Society for Information Science and Technology ( JASIST ), Volume 57, Issue 3 (p 321-329)

Page 93: Sharing guidelines knowledge: can the dream come true?

Rafaeli, S., Raban, R.D., & Ravid, G., (2005). Social and Economic Incentives in Google Answers. ACM Group 2005 conference, Sanibel Island, Florida, November 2005. http://jellis.net/research/group2005/papers/RafaeliRabanRavidGoogleAnswersGroup05.pdf

M. Harper, D. Raban, S. Rafaeli, J. Konstan, Predictors of Answer Quality in Online Q&A Sites. CHI 2008.

D. Raban, M. Harper, Motivations for Answering Questions Online. Book chapter in New Media and Innovative Technologies (Caspi, D., Azran, T. eds.), 2007.

Rafaeli, S., Raban, D.R. and Ravid, G. (2007) 'How social motivation enhances economic activity and incentives in the Google Answers knowledge sharing market', International Journal of Knowledge and Learning ( IJKL ), Vol. 3, No. 1, pp.1-11.