shared services & outsourcing, technology enablement and business transformation

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erica | Latin America | Europe | Middle East | Africa | Asia DELIVERING THE PROMISE … © Chazey Partners 2013

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Chazey Partners is a practitioners-led global management advisory business. We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through Business Transformation, Shared Services & Outsourcing, Technology Enablement, Process Enhancement and Corporate Strategy Optimization. Effective Diagnostics & Unique Methodology, Hands-On Approach of Seasoned Practitioners, Independent of Other Providers and Exceptional Project Payback...

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Page 1: Shared Services & Outsourcing, Technology Enablement and Business Transformation

North America | Latin America | Europe | Middle East | Africa | Asia

DELIVERING THE PROMISE …

© Chazey Partners 2013

Page 2: Shared Services & Outsourcing, Technology Enablement and Business Transformation

North America | Latin America | Europe | Middle East | Africa | AsiaNorth America | Latin America | Europe | Middle East | Africa | Asia©Chazey Partners 2013 2

Chazey Partners is a practitioners-led global management advisory business. We bring together a unique wealth of experience, empowering our clients to strive for world class excellence through

Business Transformation, Shared Services & Outsourcing, Technology Enablement, Process

Enhancement and Corporate Strategy Optimisation

We have operationally delivered and consulted numerous programs globally, over the last 20 years, in the US, Canada, Latin America, UK, Ireland, Continental Europe, India, Singapore, Australia, China, Middle East and Africa

Our end-to-end capability offers advice, guidance and implementation expertise, covering strategy setting and business case production, to programs management, implementation and process optimization

Who We Are · Overview

Page 3: Shared Services & Outsourcing, Technology Enablement and Business Transformation

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Who We Are · Services Portfolio

FINANCE & ACCOUNTING●

HUMAN RESOURCES●

INFORMATION TECHNOLOGY

●PROCUREMENT

● TRAVEL & EXPENSES

●CONTACT CENTRES

Expertise In Public Sector & Private Sector

INVENTORY & LOGISTICS●

STAT & TAX COMPLIANCE●

SUPPLY CHAIN ●

LEGAL SERVICES●

FACILITIES MANAGEMENT●

MARKETING BACKOFFICE

BUSINESS TRANSFORMATION

−SHARED SERVICES & OUTSOURCING

−TECHNOLOGY ENABLEMENT

−OPERATION EMPOWERMENT

−CHANGE MANAGEMENT

−LEAN SIX SIGMA

Functional Breadth of Experience

Other Supporting Services

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North America | Latin America | Europe | Middle East | Africa | AsiaNorth America | Latin America | Europe | Middle East | Africa | Asia©Chazey Partners 2013 4

Why Chazey Partners · Uniqueness

Effective Diagnostics & Unique Methodology

Hands-On Approach of Seasoned Practitioners

Exceptional Project Payback

Having “lived and breathed“ a great number of projects, we understand what it takes to be successful. Our hands-on approach forms the cornerstone of our practice

Independent of Other ProvidersOur solutions are unbiased and personalised, and are coupled with our value enriching thought-leadership

Blending more than two decades of experience to create a unique diagnostic based methodology. This allows us to identify critical gaps, strength quotient, and materialise feasible opportunities

Liberating budget for core services, driving highly competitive ROI, and compelling transformation timelines

Page 5: Shared Services & Outsourcing, Technology Enablement and Business Transformation

North America | Latin America | Europe | Middle East | Africa | AsiaNorth America | Latin America | Europe | Middle East | Africa | Asia©Chazey Partners 2013 5

Global Reach · Local Expertise

GLOBAL REACH As one of the world’s leading niche management consultancy firms specialised in Shared Services & Outsourcing, we have offices located in nine major countries around the world, including USA, Canada, Argentina, Mexico, UK, Ireland, Cyprus, Singapore, and South Africa.

LOCAL EXPERTISEHands-on experience in 100+ countries, influenced key industry practices in diversified fields.

Our Leadership Team Exemplifies The Combined Value Of Global Reach And Local Expertise

Page 6: Shared Services & Outsourcing, Technology Enablement and Business Transformation

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Who We Have Worked With

OUR CLIENTS

WHERE HAVE WE COME FROM

Page 7: Shared Services & Outsourcing, Technology Enablement and Business Transformation

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PHIL SEARLE CEO & FounderChazey Partners

Phil has more than 20 years of experience in Finance, Shared Services, Technology and Outsourcing. Prior to his current role, he was Group VP and CFO of Cendant TDS International, which encompassed all areas of Finance across four continents, including Decision Support, Financial Planning & Analysis, Controllership and Financial plus certain HR Shared Services. Prior to Cendant, Phil was VP Finance and Corporate Controller at 3Com Corporation. He led far reaching organizational, technology, service delivery and business process improvement initiatives resulting in the global roll-out of ERP solutions and Shared Services encompassing Finance, HR, Supply Chain, Logistics and Customer Support. Phil is a Chartered Accountant and has a BA Honors Degree in Economics from the University of Exeter. He is a member of Financial Executives International (FEI).

Contact:

Tel: +1 408 402 [email protected]

Meet Our Team · Founders

DAVID O’SULLIVANCo-Founder & PartnerChazey Partners

David has over 20 years’ experience at a strategic and operational level in driving business change and transformation with multinationals in a broad range of industries. He has established and optimized business critical operations, implemented global ERP applications, and outsourced and offshored other functions.

Prior to Chazey Partners, David has held a number of top level roles including COO of a Technology company and Corporate Controller of a global Consumer Goods company. He has also been at the forefront of leading significant global change with companies such as Whirlpool and Thomson Reuters in a number of capacities including Project Director and global Head of Shared Services.

David is a Chartered Accountant and graduated from Trinity College, Dublin with a degree in Economics & Political Science.

Contact:

Tel: +353 (0) 86 384 [email protected]

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ESTEBAN CARRIL, MANAGING DIRECTOR, LATIN AMERICA, CHAZEY PARTNERSEsteban is an executive with more than 16 years of Finance, Shared Services and Operations Management experience in different multinational companies. Prior to joining Chazey, he was the Latin America Shared Service Director at EMC Corporation where he was responsible for establishing and optimising a multi-task shared service centre across the whole region. Prior to EMC, he was the Latin Shared Service Director for 3Com where he led the rollout of SAP in 8 Latin American countries while also responsible for the business transformation into a Shared Service model. [email protected] +54 (911) 3085 5140

GRANT FARRELL, MANAGING DIRECTOR, UNITED STATES, CHAZEY PARTNERSGrant has over 20 years of experience in Finance, Shared Services and Technology implementations. He has managed change programs on the back of Shared Service implementations significantly reducing the cost base, enhancing controls and service levels. Prior to his recent assignments he was the Shared Service Controller for Interpublic. Prior to Interpublic Grant was the European Operations Director for McGraw-Hill where he was responsible for the set-up and subsequent running of the European Shared Service Centre. [email protected] +1 408 767 1285

CHRISTINA EXARCHOU, HEAD OF HR PRACTICE, EMEA, CHAZEY PARTNERSChristina has over 15 years of experience in senior front line human resources positions with multinational companies. Her roles have included Human Resources Manager for South East Europe, Head of Human Resources for Central Europe Balkans, and Head of Human Resources for Central Eastern Europe. She has managed the HR agenda for the regions under her responsibility, and established proper entities, policies procedures, HR Systems, aligning activities under the global [email protected] +30 6944 525622

ANIRVAN SEN, MANAGING DIRECTOR, ASIA, MIDDLE EAST AND AFRICA, CHAZEY PARTNERSAnirvan has 20+ years of extensive experience in Technology, LEAN six-sigma, Talent Management, Shared Services, IT and Sales. Prior to his current role, Anirvan has spent 15 years in GE, running the Quality organisation for GE’s EMEA operations of Shared Services, developing global delivery models for BPO vendors, initiating strategy for shared services in the Middle-East and Africa region. [email protected] +31 649133170 / +65 85143766

Meet Our Team · Management

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CHAS MOORE, MANAGING DIRECTOR, CANADA, CHAZEY PARTNERSChas has 17 years of experience in business leadership, management and Shared Services implementations. Prior to this role, he was the Interior Health Business Support Director for Corporate Initiatives leading shared services implementations involving the Canadian healthcare sector. Prior to the formation of Interior Health, Chas was the Chief Financial Officer of one of its 18 predecessor organisations. Chas led integration and innovation initiatives for the five health authorities that operated in the Cariboo region. [email protected] +1 855 692 6229 EXT. 201

JANEY JUX, HEAD OF PUBLIC SECTOR PRACTICE, EMEA, CHAZEY PARTNERSJaney has 15 years' experience in a range of change management and organisational redesign positions. Working in European and Global Service and Manufacturing as well as UK local government, she has managed change programs on the back of organisational resizing implementations, significantly reducing the cost base, improving working practices and delivering enhanced value for money. [email protected] + 44 (0) 800 644 0649

EMER O’KELLY, REGIONAL DIRECTOR, EUROPE, CHAZEY PARTNERSEmer has over 30 years’ experience at a strategic and operational level in driving strategic change, business improvement, transformation and enhancement of administrative organisations with multinationals and SME’s in a range of industries, always focused on adding value. His roles have included European CFO, Finance Director and European Controller as well as International Project Manager for an SAP ERP implementation. [email protected] +44 (0) 7703 647 360

ROBERT TOWLE, DIRECTOR, EAST COAST, UNITED STATES, CHAZEY PARTNERSRobert has over 20 years of experience in Finance, Shared Services and Technology implementations. He has managed multiple shared services transformation projects and has held multiple roles managing shared services operations in the U.S., U.K. and in multiple locations in India. Prior to his recent assignments, he was the Vice President of Finance for Pinkerton Consulting. Prior to Pinkerton, Robert was the Vice President of Global Operations Finance for Travelport Limited, with responsibilities including the management of company's Indian Shared Service Centre, global corporate travel and North American payroll [email protected] +1 866 337 4699

Meet Our Team · Management

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Contact us

[email protected]