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SEXUAL HARASSMENT OF WOMEN AT WORKPLACE An empirical study at Nagpur, India Human Rights Seminar : IFUW Conference, Perth (Australia) carried out by Indian Federation of University Women’s Associations ( IFUWA ) in collaboration with University Women’s Association Nagpur ( UWAN ) Research Project

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SEXUAL HARASSMENT OF WOMEN AT WORKPLACE

An empirical study at Nagpur, India

Human Rights Seminar : IFUW Conference, Perth (Australia)

carried out by

Indian Federation of University Women’s Associations ( IFUWA )

in collaboration with

University Women’s Association Nagpur ( UWAN )

Research Project

The Team

Dr. Panna Akhani

President, IFUWA and

Research Project Coordinator

Dr. Vandana Pathak

Convener

Dr. (Mrs.) Geeta Hiranwar

Dr. Indrayani Shembekar

Dr. (Mrs.) T. Kalyani

Presenter

Dr. Panna Akhani, on behalf of IFUWA

Definition of Key Concepts

Sexual Harassment [ The Equal Employment Opportunity

Commission (EEOC) ] :

‘unwelcome sexual advances, requests for sexual favours,

and other verbal, physical conduct of a sexual nature,

which has the purpose or effect of unreasonably

interfering with an individual’s work performance or

creating an intimidating, hostile, abusive, offensive or

poisoned working environment.’

Sexual Harassment [ The Equal Employment Opportunity

Commission (EEOC) ] :

‘unwelcome sexual advances, requests for sexual favours,

and other verbal, physical conduct of a sexual nature,

which has the purpose or effect of unreasonably

interfering with an individual’s work performance or

creating an intimidating, hostile, abusive, offensive or

poisoned working environment.’

Definition of Key Concepts

Sexual Harassment [ The Supreme Court of India ] :

o Physical contact or advances

o Demand or request for sexual favours

o Sexually coloured remarks

o Display of pornography

o Any other unwelcome physical, verbal or

non-verbal conduct of a sexual nature.

Sexual Harassment [ The Supreme Court of India ] :

o Physical contact or advances

o Demand or request for sexual favours

o Sexually coloured remarks

o Display of pornography

o Any other unwelcome physical, verbal or

non-verbal conduct of a sexual nature.

Definitions of Key Concepts

Workplace:

‘The workplace is where men and women get to know one

another very well’ - Anthropological researcher Helen

Fisher.

Workplace is where people work together.

Working Women:

The term ‘working woman’ refers to one who works outside

home for a wage or salary.

Workplace:

‘The workplace is where men and women get to know one

another very well’ - Anthropological researcher Helen

Fisher.

Workplace is where people work together.

Working Women:

The term ‘working woman’ refers to one who works outside

home for a wage or salary.

Rationale of the Study

Historical aspect

• Bhawaridevi, a social worker in Rajasthan

• Rape victim at workplace

• No legal provision for punishment.

• Several Women’s organizations filed P.I.L. in the Supreme Court.

• This case is ‘Vishakha and others Vs State of Rajasthan’.

• Supreme Court guidelines: formation of Women’s Complaints Committee.

• The Committee: headed by a woman; 50% women members and an NGO.

Historical aspect

• Bhawaridevi, a social worker in Rajasthan

• Rape victim at workplace

• No legal provision for punishment.

• Several Women’s organizations filed P.I.L. in the Supreme Court.

• This case is ‘Vishakha and others Vs State of Rajasthan’.

• Supreme Court guidelines: formation of Women’s Complaints Committee.

• The Committee: headed by a woman; 50% women members and an NGO.

Human Rights Aspects

Constitution of India : Articles 14, 19 and 21: Sexual

harassment amounts to violation of rights – equality, right

to life and liberty. Right to work with human dignity.

Logical result – violation of right to practice any profession,

occupation or trade.

Remedy : Article 32.

Article 141 applicable to public and private sector.

Constitution of India : Articles 14, 19 and 21: Sexual

harassment amounts to violation of rights – equality, right

to life and liberty. Right to work with human dignity.

Logical result – violation of right to practice any profession,

occupation or trade.

Remedy : Article 32.

Article 141 applicable to public and private sector.

Objectives of the Study

To acquaint with ‘Vishakha and others Vs State of

Rajasthan’ and Supreme Court guidelines.

To understand sexual and physical exploitation of

working women.

To examine the extent of sexual harassment at workplace.

To study the reactions of working women to sexual

harassment.

To find out working women’s perspectives about it.

To analyze the impact of it in relation to victim,

perpetrators, colleagues and institution.

To acquaint with ‘Vishakha and others Vs State of

Rajasthan’ and Supreme Court guidelines.

To understand sexual and physical exploitation of

working women.

To examine the extent of sexual harassment at workplace.

To study the reactions of working women to sexual

harassment.

To find out working women’s perspectives about it.

To analyze the impact of it in relation to victim,

perpetrators, colleagues and institution.

To generate awareness among working women about S.H.

To find out society’s reaction and responsibilities to the

victim

To motivate working women to constitute cell against

sexual harassment at workplace

To motivate victimized women to seek support from

NGOs’ and legal fora

To examine NGO’s role in giving moral support and

strength to victimized women.

To generate awareness among working women about S.H.

To find out society’s reaction and responsibilities to the

victim

To motivate working women to constitute cell against

sexual harassment at workplace

To motivate victimized women to seek support from

NGOs’ and legal fora

To examine NGO’s role in giving moral support and

strength to victimized women.

Objectives of the Study

Universe of the Study

Nagpur city : Second capital of Maharashtra State.

Thickly populated.

Migrating population due to Central and State Govt.

offices.

Both organized and unorganized sectors located.

Hence large workforce.

Sample: clerical, medical, managerial, executive and

professional capacities and domestic helpers.

Other UWAs to join.

Nagpur city : Second capital of Maharashtra State.

Thickly populated.

Migrating population due to Central and State Govt.

offices.

Both organized and unorganized sectors located.

Hence large workforce.

Sample: clerical, medical, managerial, executive and

professional capacities and domestic helpers.

Other UWAs to join.

Sampling Design

Non-probability, purposive sample method.

Working women : as in ‘Universe of Study’ taken.

Include all categories – class I, II, III, IV.

Sample size – 350

Govt. service – 128

Private service – 222

Non-probability, purposive sample method.

Working women : as in ‘Universe of Study’ taken.

Include all categories – class I, II, III, IV.

Sample size – 350

Govt. service – 128

Private service – 222

Tools of Data Selection

A workshop held to discuss and frame this tool.

Structured interview schedule was used.

Pilot study was undertaken.

Investigators were given an orientation.

Open and close ended questions used.

Informal question answer method to elicit information.

A workshop held to discuss and frame this tool.

Structured interview schedule was used.

Pilot study was undertaken.

Investigators were given an orientation.

Open and close ended questions used.

Informal question answer method to elicit information.

Data Processing

350 interview schedules were coded.

A master sheet was prepared.

Statistical analysis of compiled data was

carried out.

Simple tables and cross tables based on

variables prepared.

Frequency and percentage were taken out.

For open ended questions, list of keywords

prepared.

350 interview schedules were coded.

A master sheet was prepared.

Statistical analysis of compiled data was

carried out.

Simple tables and cross tables based on

variables prepared.

Frequency and percentage were taken out.

For open ended questions, list of keywords

prepared.

Abbreviations Used

Resp. - Response

Freq. - Frequency

% - Percentage

Ttl. - Total

S.H. - Sexual Harassment

H.F. - Highest Frequency

Quali. - Qualifications

S.C. - Supreme Court

P.G. - Post Graduate

Resp. - Response

Freq. - Frequency

% - Percentage

Ttl. - Total

S.H. - Sexual Harassment

H.F. - Highest Frequency

Quali. - Qualifications

S.C. - Supreme Court

P.G. - Post Graduate

Data Analysis and Interpretation

Service No. %

Govt. Service 128 36.57

Private Service 222 63.42

Ttl. 350 99.98

Govt. Service: Municipal Corporation, Central and State Govt.

offices, staff of Govt. hospitals, schools and colleges.

Private Service: staff of private hospitals, schools and

colleges, social workers, lawyers, domestic helpers,

engineers etc.

The sample from private sector > Govt. sector

Respondents’ Nature of Service

Superiority of Male Workers/ Colleagues

Resp. Freq. %

Yes 138 38.42

No 94 26.85

Sometimes 118 33.71

Ttl. 350 99.98

Respondents feel that male workers are superior.

Yes No Sometimes

ResponseF

req

uen

cy

Kinds of Sexual Harassment

A Obscene and ungentlemanly remarks

B Unwanted physical contact and advances

C Display pornography

D Any other sexual conduct

Highest frequency ‘D’ : 99 (25.71%)Second highest ‘A’ : 61 (15.84%)Lowest ‘C’ : 17 (4.41%)

Women are aware of different kinds of sexual harassment

ResponseF

req

ue

nc

y

Percentage of Sexual Harassment

Resp. Freq. %

< 25% 54 15.42

< 50% 100 28.57

> 50% 196 56.00

Ttl. 350 99.99

The chairperson of National Commission for Women has

said, “ The problem is quite serious.”

( The Hitavada, dtd. 25th April, 2004)

Security Provided to Working Women

Suffici

ent

secu

rity

Resp. Freq. %

A 106 30.28

B 116 33.14

C 128 36.57

Ttl. 350 99.99

The respondents in type ‘C’ are domestic servants, social workers and private employees.

The respondents in type ‘A’ are Govt. employees protected by rules and regulations.

No com

men

ts

More

sec

urity

needed

Fre

qu

en

cy

A - StateB - Women’s organizationC - Voluntary Social Welfare organizationD - Employee concerned

Highest Frequency – D : 125 (33.60%)Second Highest – A : 55 (14.78%) Lowest – B : 44 (11.82%)

Security and Shelter to Victimized Women

Response

Fre

qu

ency

Respondents in the category ‘D’ feel that an employee should protect

herself in accordance with the empowerment of women.

Respondents in the category ‘B’ feel that women’s organizations

should provide security and shelter.

Ours being women’s organization, we should take up the cause.

Office Machinery Supportive to the Victim?

Resp. Freq. %

A 91 26.00

B 57 16.28

C 202 57.71

Total 350 99.99

C - Don’t Bother

A – Very Supportive

B - Very Hostile

Respondents in category ‘C’

belong to the private sector.

 Respondents in category ‘A’

belong to the Govt. sector.

Frequency

Attitude of Family Members

Resp. Freq. %

A 110 31.42

B 182 52.00

C 58 16.57

Ttl. 350 99.99

Majority of the respondents opined that the attitude was hostile.

A - Sym

pathet

ic

C - Ig

norant

B - Host

ile

Fre

qu

ency

Attitude of Society

Resp. Freq. %

A 58 16.57

B 182 52.00

C 110 31.42

Ttl. 350 99.99

The society is not mentally ready to accept such victimized women.

A - Sym

pathet

ic

C – C

allin

g Nam

es

B - Host

ileF

req

uen

cy

Redress Mechanism

Resp. Freq. %

Don’t 142 40.57Know

Yes 58 16.57

No 150 42.85

Total 350 99.99

Chairperson Purnima Advani ( NCW ) lamented the fact that

most of the workplaces do not even have the complaint

committee established or is not headed by a woman.

(S.C. Rejoinder)

Don’t Know

No

Yes

Frequency

Laws Can Do Little Unless Values Change

Resp. Freq. %

Yes 312 89.14

No 38 10.85

Ttl. 350 99.99

Shows that 89.14% respondents feel that laws can do little

unless the present cultural and social values change.

No

Yes

Frequency

Awareness of Rights

Resp. Freq. %

Yes 228 65.14

No 122 34.85

Ttl. 350 99.99

Yes : 228

No : 122

Role of N.G.O.s and Redress

Resp. Freq. %

Active 148 42.28

Passive 60 17.14

Indifferent 142 40.57

Ttl. 350 99.99

202 respondents feel that the role of NGOs is

passive and indifferent.

Fre

qu

ency

Age and Experiences of Sexual Harassment

A – Frequently Harassed B – Sometimes HarassedC – Rarely Harassed D – Never Harassed

26 – 35 years : maximum harassment

Age Range of Respondents

Fre

qu

en

cy

Age-wise Distribution and Reactions

A - Organized for agitation B -Took up confrontation

C - Ask for explanation D - Complained to authorities/ police

E - Maintained silence F - Useless to react

Response

Fre

qu

en

cy

(Years)

Length of Service and Reactions to Sexual Harassment

- Organized for agitation

- Took up confrontation

- Asked for explanation

- Complained to authorities/police

- Maintained silence

- Thought it was useless to react

Length of Service (Years)

Fre

qu

ency

8 to 12 years : maximum S.H.

Service and Reactions to Sexual Harassment

Usele

ss to

reac

t

Organ

ized

Confronta

tion

Expla

natio

n

Compla

ined

Mai

ntain

ed s

ilence

Fre

qu

ency

Marital Status and Experience of Sexual Harassment

Response

Fre

qu

en

cy

Married women maximum harassed.

Married Status and Reactions

Usele

ss to

reac

t

Organ

ized

Confronta

tion

Expla

natio

n

Compla

ined

Mai

ntain

ed s

ilence

Fre

qu

en

cy

Illite

rate

Primar

y Sch

ool

High S

chool

Graduat

eP.G

.

Resea

rch

Education and Experience of S.H.

Fre

qu

en

cy

0

20

40

60

80

Graduates : maximum harassment

Education and Reactions

Illite

rate

Primar

y Sch

ool

High S

chool

Graduat

eP.G

.

Resea

rch

Fre

qu

ency

Qualifications and Awareness of Laws

Illite

rate

Primar

y Sch

ool

High S

chool

Graduat

eP.G

.

Resea

rch

Fre

qu

en

cy

Graduates : Maximum awareness

Education and Supreme Court Guidelines

Illite

rate

Primar

y Sch

ool

High S

chool

Graduat

eP.G

.

Resea

rch

Fre

qu

ency

Qualifications and Separate Court

Illite

rate

Primar

y Sch

ool

High S

chool

Graduat

eP.G

.

Resea

rch

Fre

qu

ency

Qualifications and Suggestions

A -   Women should unite and give vent to their indignation and grievance.B -   Voluntary agencies to take up the cause of women.C -   More courage by women is warranted.

Response

Fre

qu

ency

Annual income and Experience of S.H.

< 12

12 –

52

52 –

92

92 –

132

132

–172

172

–212

212

–252

Fre

qu

ency

Income (in Rs. ’000)

52 - 92 : maximum harassed

Annual Income and Reactions to Sexual Harassment

Fre

qu

ency

Income (in Rs. ’000)

Nature of Study

S.H. - Age old problem – assumed new dimensions

Very sensitive, emotional, explosive and controversial

subject.

Empirical research – aims to find out extent, kinds,

reactions, action taken and legal awareness.

Non probability, purposive sample of 350 working

women in Govt. and private organizations.

Comparative dimensions encompassed.

S.H. - Age old problem – assumed new dimensions

Very sensitive, emotional, explosive and controversial

subject.

Empirical research – aims to find out extent, kinds,

reactions, action taken and legal awareness.

Non probability, purposive sample of 350 working

women in Govt. and private organizations.

Comparative dimensions encompassed.

Profile

• Name – Choice to hide identity given.

• Age – Age group 15 to 56 years.

H.F. – 26 to 35 years.

• Religion – All. Majority Hindus – 77.71 %

• Caste – All. Majority Upper caste

– 37.71 %

• Marital status – H.F. – Married – 72 %

• Name – Choice to hide identity given.

• Age – Age group 15 to 56 years.

H.F. – 26 to 35 years.

• Religion – All. Majority Hindus – 77.71 %

• Caste – All. Majority Upper caste

– 37.71 %

• Marital status – H.F. – Married – 72 %

Profile

• Service - H.F. – 63.42 % - Private service 73.14% - Temporary

• Length of Service- Range – 1 to 32 years H.F. - 8 to 12 years ( 22.63 %)

• Academic Quali. - Range – Illiterates to Research degree holders

H.F. - Graduates (42.28 %)

• Annual Income - Range – Rs. 12000 to Rs. 2,52,000 per year

H.F. Rs. 52,000 to 92,000 (124 respondents)

• Service - H.F. – 63.42 % - Private service 73.14% - Temporary

• Length of Service- Range – 1 to 32 years H.F. - 8 to 12 years ( 22.63 %)

• Academic Quali. - Range – Illiterates to Research degree holders

H.F. - Graduates (42.28 %)

• Annual Income - Range – Rs. 12000 to Rs. 2,52,000 per year

H.F. Rs. 52,000 to 92,000 (124 respondents)

Workplace Environment

Supervisory officers – Generally males (82.56 %)

Proportions male : female – Majority males (58.57 %)

Disposition of male colleagues – biased/ hostile (46.28 %)

Male colleagues harbour feeling of superiority (38.42 %)

This is due to higher qualifications

Non – mistakable tendency to slight and belittle women

(65.13 %)

So women look at men for help and guidance (30.87 %)

Supervisory officers – Generally males (82.56 %)

Proportions male : female – Majority males (58.57 %)

Disposition of male colleagues – biased/ hostile (46.28 %)

Male colleagues harbour feeling of superiority (38.42 %)

This is due to higher qualifications

Non – mistakable tendency to slight and belittle women

(65.13 %)

So women look at men for help and guidance (30.87 %)

Extent of Sexual Harassment

More than 50 % women are sexually harassed.

7.71 % have never experienced it.

25.71 % women are aware of all kinds of S.H. from verbal,

non-verbal to physical.

18.85 % women thought – useless to react in system.

10 % maintained silence.

20.85 % complained to the authorities/ police.

14 % asked for an explanation.

More than 50 % women are sexually harassed.

7.71 % have never experienced it.

25.71 % women are aware of all kinds of S.H. from verbal,

non-verbal to physical.

18.85 % women thought – useless to react in system.

10 % maintained silence.

20.85 % complained to the authorities/ police.

14 % asked for an explanation.

Reactions to Sexual Harassment

•  6.28 % confronted

• 14.57 % organized and agitated

• 37.87 % afraid of social comments

• 33.42 % suggested unity of women

•  33.14 % wanted more security

•  33.60 % employee concerned to provide security

•  48.57 % bad police response

•  6.28 % confronted

• 14.57 % organized and agitated

• 37.87 % afraid of social comments

• 33.42 % suggested unity of women

•  33.14 % wanted more security

•  33.60 % employee concerned to provide security

•  48.57 % bad police response

Attitude and Awareness

• 57.71 % office machinery doesn’t bother

• 52.00 % family’s and society’s attitude – hostile

• 50.85 % are aware of law

• 82.00 % separate courts for S.H.

• 89.14 % laws can do little unless values changed

No redress mechanism. Only two positive responses

New Supreme Court rejoinder.

• 57.71 % office machinery doesn’t bother

• 52.00 % family’s and society’s attitude – hostile

• 50.85 % are aware of law

• 82.00 % separate courts for S.H.

• 89.14 % laws can do little unless values changed

No redress mechanism. Only two positive responses

New Supreme Court rejoinder.

Bare Facts

• 71.14 % No Human Rights Cell

• 65.14 % Aware of rights

• 59.49 % No provision to safeguard rights

• 86.57 % No training in self defense

• 57.71 % N.G.O’s role in redress passive

and indifferent

No penalty given to the offender

• 59.49 % No awareness programmes by N.G.O.s

and set up.

• 71.14 % No Human Rights Cell

• 65.14 % Aware of rights

• 59.49 % No provision to safeguard rights

• 86.57 % No training in self defense

• 57.71 % N.G.O’s role in redress passive

and indifferent

No penalty given to the offender

• 59.49 % No awareness programmes by N.G.O.s

and set up.

Age and Sexual Harassment

• 26 to 35 years experienced maximum harassment

• 56 + rarely experienced

• 26 to 35 years reacted more strongly

• 36 to 45 years – explanation was sought

– more maturity

• 26 to 35 years experienced maximum harassment

• 56 + rarely experienced

• 26 to 35 years reacted more strongly

• 36 to 45 years – explanation was sought

– more maturity

Education and Sexual Harassment

Graduate Women – H.F.

Graduate women – most victimized

• 22.85 % aware of laws

• 35.14 % want separate court for S.H.

• 12.28 % want women’s unity

• 10.50 % women complained to authorities

• 7.4 % sought explanation

• 7.7 % graduates aware of S.C. guidelines

Graduate Women – H.F.

Graduate women – most victimized

• 22.85 % aware of laws

• 35.14 % want separate court for S.H.

• 12.28 % want women’s unity

• 10.50 % women complained to authorities

• 7.4 % sought explanation

• 7.7 % graduates aware of S.C. guidelines

Service and Sexual Harassment

 Private and temporary service – maximum harassment

 This is due to lack of rules and regulations

 4 to 8 years length – more harassed

 8 to 12 years length – useless to react

 Private service – more articulate than Govt. service

 Private and temporary service – maximum harassment

 This is due to lack of rules and regulations

 4 to 8 years length – more harassed

 8 to 12 years length – useless to react

 Private service – more articulate than Govt. service

Marital Status and Sexual harassment

• 71.18 % married women experienced S.H.

• 11.14 % sought explanation

• 17.14 % complained to the authorities/ police

• 10.20 % women maintained silence

Research finding of Dr. Ghode related topic – same conclusion

• 71.18 % married women experienced S.H.

• 11.14 % sought explanation

• 17.14 % complained to the authorities/ police

• 10.20 % women maintained silence

Research finding of Dr. Ghode related topic – same conclusion

Income and Sexual Harassment

Rs. 52,000 to 92,000 – maximum experienced S.H.

High income groups rarely experienced S.H.

Rs. 52,000 to 92,000 – most reactive

10.85 % complained to the authorities

11.7 % thought it useless to react

Rs. 52,000 to 92,000 – maximum experienced S.H.

High income groups rarely experienced S.H.

Rs. 52,000 to 92,000 – most reactive

10.85 % complained to the authorities

11.7 % thought it useless to react

Respondents’ Suggestions

Change in nomenclature – Gender Harassment

Enhancement in moral strength needed

Training in self defence, strong support system

More awareness of laws and rights

Women’s organizations and N.G.O.s to play active role

Separate courts and speedy trials of S.H.

Educational and awareness programmes needed

Non-S.H. policy not used

Complaints not forwarded to NCW

Change in nomenclature – Gender Harassment

Enhancement in moral strength needed

Training in self defence, strong support system

More awareness of laws and rights

Women’s organizations and N.G.O.s to play active role

Separate courts and speedy trials of S.H.

Educational and awareness programmes needed

Non-S.H. policy not used

Complaints not forwarded to NCW

Respondents’ Suggestions

Disciplinary Action

Severe Punishment

Termination

Heavy Fine

Capital Punishment

Disciplinary Action

Severe Punishment

Termination

Heavy Fine

Capital Punishment

Possible Contributions

S.C. guidelines forwarded to the States

Study to be forwarded to

- National/ State Commission

- Human Rights, HRD and Law Ministry

- Supreme Court

Helping in redress of S.H. - proper machinery

More awareness and further studies

S.C. guidelines forwarded to the States

Study to be forwarded to

- National/ State Commission

- Human Rights, HRD and Law Ministry

- Supreme Court

Helping in redress of S.H. - proper machinery

More awareness and further studies

Acknowledgements

Dr. P. l. Bhandarkar

Dr. L. L. Devasia

Dr. Bhat

Dr. Ghode

Dr. Swain

All IFUWA office bearers

All UWAN office bearers

Our sincere thanks to