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Seven Management and Planning Tools

Solution (7 MP Tools)To Help in Problem Solving

Innovation is the central issue in economic prosperity.Michael Porter

A Company’s Managers Are Always Accountable For Good Decisions

Decisions Need to Be Made For Many Critical Situations

• Solving problems caused by changes, crises and urgent decisions

• Quality management• Process Organization

Problem Solving Has 2 Parts:

Part 1. Problem Analysis

From Problem Analysis is identified a list of root causes and possible corrective actions.

Part 2. Action Planning

From Action Planning the outcome is a plan of corrective actions, list of risks and potential preventive actions.

4 Tools for Problem Analysis1. Affinity Diagram

Group and classify brainstormed factors affecting the problem.

2. Relations Diagram Analyze cause and effect relationships of the factors, and help to identify Drivers and Indicators among the factors.

3. Prioritization Matrix Prioritize the factors according to criteria.

4. Root cause analysis (RCA) tree diagramAnalyze the root causes of the factors and define possible corrective actions.

Part 1. Problem Analysis

Part 1. Problem Analysis

Structures factors affecting the problem

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Part 1. Problem Analysis

Diagram of cause and effect relationships of the factors

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Part 1. Problem Analysis

Prioritize the factors according to criteria

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Part 1. Problem Analysis

Root-cause analysis and corrective actions proposal

Expected Outcomes After Problem Analysis

• List of root causes– Observed outcomes– Resource allocation– Equipment suitability

• Corrective actions– Training– Management focus– Reallocate resources

Part 1. Problem Analysis

3 Tools That Support Action Planning

5. Involvement MatrixFormulate a list of corrective actions, define participants of each action and distribute them by involvement level.

6. PERT Chart (Program Evaluation and Review Technique)

Originate actions, place them into a schedule, visualize logical relationships and critical path.

7. Risk Diagram (PDPC, Process Decision Program Chart)

Do a risk analysis, prescribe preventive actions to eliminate obstacles.

Part 2. Action Planning

Participant identification by actions, plus level of involvement

Part 2. Action Planning

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Technique: actions logical sequences and critical path

Part 2. Action Planning

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Part 2. Action Planning

Expected Outcomes After Action Planning

• Action plan • List of risks • Preventive actions• Agreement on way forward

Part 2. Action Planning

Benefits of Using the Seven Management and Planning Tools • Consistency, visibility, justification of the

action plan• Visual reports of problem solving steps taken for quality improvement, defects elimination and management of changes• Provides visual communication tools for

every stage of work

By usingSeven Management and Planning Tools

(7 MP Tools)for ConceptDraw Office 2, you

• Save management team’s time • Save company’s resources• Improve and strengthen your

organization's reputation