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Setting Up Email Guide for Your Sprint Power Vision SM Smart Device Treo™ 755P by Palm

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Setting Up Email Guide

for Your Sprint Power VisionSM Smart Device Treo™ 755P by Palm

Intellectual Property Notices

© Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel.

© 2006-2007 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth on page ii within the Sprint Power VisionSM Smart Device Treo™ 755P by Palm User Guide available at www.palm.com/mypalm/755psprint.

Disclaimer and Limitation of Liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

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Table of Contents

Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Which Email Application Should I Use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Setting Up the VersaMail® Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

How Do I Get Started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Setting Up VersaMail to Work With Common Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync® Account . . . . . . . . . . . . . 9

Setting Up VersaMail to Work With Other Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Setting Up the Web Browser to Access Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setting Up Good™ Mobile Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Gettin

g Started

Getting Started 1

Getting Started

You have several options for reading and sending email on your Treo™ 755P smart device. Just like on your computer, you can choose from various email applications to manage your email. (Additional fees may apply for email services.) This guide shows you the various email options and walks you through setting them up, so that you can use your device to get the most out of your current email accounts.

Your Treo 755P comes with Web access and email applications:

This guide explains how to determine which email application is right for each of your existing email accounts. If you want to, you can set up more than one application to work with separate email accounts.

VersaMail® Web browserGood™ Mobile

Messaging

2 Getting Started

Which Email Application Should I Use?

If I want to… I can use…

Access an email account that’s set up on my Mac computer

Access my corporate email using my IT department’s Good Mobile Messaging server software

Check free Web mail, such as Hotmail, Gmail, or Yahoo! 1

Check fee-based Internet mail, such as Yahoo! Mail Plus or AOL

Sync my email and organizer information with my company’s Exchange server

Push my email and organizer information from my company's Exchange server using Microsoft Exchange ActiveSync

Sync my email with my company’s Domino server

Access email from up to eight email accounts

Access email from my IMAP account

Use the Advanced Encryption Standard (AES) while sending and receiving messages

Use Secure Sockets Layer (SSL) while sending and receiving messages1Gmail accounts only.

Gettin

g Started

Getting Started 3

Work with email messages when I’m not connected to theInternet (for example, when I’m on a plane)

Access the Contacts application on my device to address email messages

Access my corporate directory to address email messages

If I want to… I can use…

4 VersaMail

Setting Up the VersaMail® Application

The VersaMail® application gives you access to your personal or company email on your device. After you enter your email account settings, open the User Guide for the VersaMail® Application for information on sending and receiving messages and customizing your VersaMail application settings. To download the User Guide for the VersaMail® Application, go to www.palm.com/mypalm/755psprint.

How Do I Get Started?1. If you already use the VersaMail application on a Palm OS® device and you want to

transfer those settings to your new Treo device, see “Upgrading an Existing Email Account” in the User Guide for the VersaMail® Application.

2. If you’re entering settings for an email account on a Lotus Notes server or a Microsoft MAPI server, see the setup steps in “Working With Accounts on Your Computer” in the User Guide for the VersaMail® Application.

3. If you’re entering settings for an email account that uses Microsoft Exchange ActiveSync®, go to “Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync® Account” on page 9.

Note: If you have multiple email accounts, you must enter settings for each email account.

VersaM

ail

VersaMail 5

4. If your email provider’s name is not listed below, go to “Setting Up VersaMail to Work With Other Providers” on page 10.

5. If your email provider is listed above, go to “Setting Up VersaMail to Work With Common Providers,” below.

Setting Up VersaMail to Work With Common Providers

1. On your device, press Power/End to wake up the screen, and then press

Center to turn off Keyguard.

2. Press Applications and then select Email .

3. Press Menu .

4. Select Accounts, and then select Account Setup.

� AOL � Concentric � Mail.com

� Apple.Mac � Covad � NetZero

� AT&T Global � Cox Central � RCN

� AT&T WorldNet � Cox East � SBC/PacBell

� Bell South � Cox West � SBC/Prodigy

� Cablevision � EarthLink � Speakeasy

� Charter � Gmail � Verizon DSL

� Comcast � Hotmail/MSN � Yahoo! (fee-based accounts only)

� CompuServe � Juno � USA.net

Note: If this is the first time you are setting up VersaMail, you are asked if you want to continue with account setup after you open the application. Select Continue and go to step 6.

6 VersaMail

5. Select New.

6. In the Account Name field, enter a descriptive name.

7. Select your email provider from the Mail Service list, and then select Next.

VersaM

ail

VersaMail 7

8. In the Username field, enter the part of your email address that comes before the @ sign.

9. Select Unassigned in the Password field, enter your password, select OK, and then select Next.

Note: For some email providers, you need to enter your full email address. Check with your provider.

8 VersaMail

10. Make changes if necessary, select Next, and then on the next screen, select Done.

11. Select Yes. On the next screen, select OK to go to the account Inbox.

12. Select Get to start retrieving messages from your account. (If prompted, select Yes to turn the phone on, and then select Yes to connect to the Internet.)

VersaM

ail

VersaMail 9

13. Repeat this process to set up other email accounts.

Setting Up VersaMail to Work With a Microsoft Exchange ActiveSync® Account If your corporate email system uses Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007, you may be able to use Microsoft Exchange ActiveSync® on your device. Microsoft Exchange ActiveSync works with the Calendar, Contacts, and VersaMail applications on your device to directly push calendar events, contact information, and email messages from the server—without going through your desktop computer.

See the User Guide for the VersaMail® Application for additional information on using Microsoft Exchange ActiveSync.

With an Exchange ActiveSync account you can also use Remote Address Lookup for addressing email messages and IT policies for your system administrator that enhance the security of data transmission.

Tip: Check the email messages from Palm support for helpful information.

Exchange Server

10 VersaMail

Setting Up VersaMail to Work With Other ProvidersIf your email provider is not included in the list of common providers on page 5, you need to obtain the following information from your system administrator or ISP before setting up VersaMail to work with your email.

� Mail protocol: POP or IMAP

� Incoming and outgoing mail server names, such as mail.myisp.com

� Incoming and outgoing mail server port numbers, such as 110 (incoming POP), 143 (incoming IMAP), or 25 (outgoing POP or IMAP)

� (If necessary) Security settings: APOP, ESMTP, SSL

1. On your device, press Power/End to wake up the screen, and then press Center to turn off Keyguard.

2. Press Applications and then select Email .

3. Press Menu .

4. Select Accounts, and then select Account Setup.

Note: If this is the first time you are setting up VersaMail, you are asked if you want to continue with account setup after you open the application. Select Continue and go to step 6.

VersaM

ail

VersaMail 11

5. Select New.

6. In the Account Name field, enter a descriptive name.

7. Select the Mail Service pick list, and then select Other.

8. Select the Protocol pick list, and then select POP or IMAP.

9. Select Next.

12 VersaMail

10. Enter the username you use to access your email.

11. Select the Password box, enter your email account password, and then select OK.

12. Select Next.

13. Enter your email address.

14. Enter the names of your mail servers.

Tip: Your username is usually the part of your email address appearing before the @ symbol, not your entire email address. Check with your email provider if you are not sure what username to enter.

Tip: Your incoming mail server is also called your POP or IMAP server; your outgoing mail server is also called your SMTP server.

VersaM

ail

VersaMail 13

15. Select Next.

16. Do one of the following:

� Finish setup: Select Done to finish setup and go to the Inbox of the account you set up, where you can begin sending and receiving email.

� Set additional mail options: If your email provider or system administrator provided server port number or security settings, select Advanced to set advanced mail options. (See the User Guide for the VersaMail® Application for information on the advanced mail options.)

14 Web Browser

Setting Up the Web Browser to Access Email

The Web browser gives you access to your Web-based email on your device. Although you can use the same Web address that you use on your computer, we recommend using a Web address that is designed for mobile devices when you access email on your device.

To learn more about using the Web browser, see the Sprint Power VisionSM Smart Device Treo™ 755p by Palm guide. On your computer, go to Start > Programs > Palm > User Manuals > UserGuide755p_Sprint.pdf. You can also access the guide directly on your device: press

Applications and select My Treo .

1. On your device, press Power/End to wake up the screen, and then press Center to turn off Keyguard.

2. If you see Phone Off in the upper-left corner, press and hold Power/End to turn on your phone.

Note: If you see No Service in the upper-left corner, wait until you’re in a Sprint National Network coverage area before you continue.

Web B

rowser

Web Browser 15

3. Select Web.

4. If prompted, select Yes to connect to the Internet.

16 Web Browser

5. Tap and enter the mobile Web address. Here are a few common mobile email sites:

� Hotmail http://mobile.msn.com.hm/folder.aspx

� Yahoo! http://mobile.yahoo.com/mail

� Gmail http://m.gmail.com

6. When the page has loaded, press Menu and then select Add Bookmark so that you can quickly access this site in the future.

Web B

rowser

Web Browser 17

7. Select the Name line, enter the name of the email service, such as Hotmail, and then select OK.

8. Select OK to save the bookmark.

9. To access your email the next time you open the Web browser, tap and then select the bookmark you created.

18 Good Mobile Messaging

Setting Up Good™ Mobile Messaging

Good Mobile Messaging provides access to your corporate email from your device, with the added security of Advanced Encryption Standard (AES) while sending and receiving messages.

Your company must use Good Mobile Messaging server software with your Microsoft Exchange server in order for you to use Good Mobile Messaging on your device.

After you set up Good Mobile Messaging on your device, contact your system administrator for information about using Good Mobile Messaging to send and receive messages.

1. On your device, press Power/End to wake up the screen, and then press

Center to turn off Keyguard.

2. If you see Phone Off in the upper-left corner, press and hold Power/End to turn on your phone.

Note: If you see No Service in the upper-left corner, wait until you’re in a Sprint National Network coverage area before you continue.

Good M

obile Messagin

g

Good Mobile Messaging 19

3. Press Applications and then select GetGood .

4. Follow the onscreen instructions for downloading and installing the software. You will need to get a PIN from your IT administrator before you can download the software.

5. When prompted, select Save & Open, and then follow the onscreen instructions to download and install Good Mobile Messaging.

After installation, the Get Good icon is replaced by the Good Mobile Messaging

icon.

PN: 406-10972-00