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  • 7/29/2019 Session6 LD Skill Approch

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    Leadership

    Northouse, 5th edition

    Session6- Skills Approach

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    Overview

    Skills Approach Perspective

    Three-Skill Approach (Katz, 1955)

    Skills-Based Model (Mumford, et al, 2000)

    How Does the Skills Approach Work?

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    Skills Approach Description

    Leader-centered

    perspective

    Emphasis on skills

    and abilities that

    can be learnedand developed

    Leadership skills -

    The ability to use

    ones knowledge

    and competencies to

    accomplish a set ofgoals and objectives

    Perspective Definition

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    Three-Skill Approach(Katz, 1955)

    Technical Skill

    Human Skill

    Conceptual Skill

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    Basic Administrative Skills Katz (1955)Management Skills Necessary at VariousLevels of an Organization

    Leaders

    need all threeskills but,

    skill

    importance

    changes

    based on

    level of

    management

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    Technical Skill

    Technical skill - having knowledge about andbeing proficient in a specific type of work or

    activity.

    Specialized competencies

    Analytical ability

    Use of appropriate tools and techniques

    Technical skills involve hands-onability with aproduct or process

    Most important at lowerlevels of management

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    Human Skill

    Human skillhaving knowledge about andbeing able to work with people.

    Being aware of ones own perspective and othersperspectives at the same time

    Assisting group members in working cooperatively to

    achieve common goals

    Creating an atmosphere of trust and empowerment of

    members

    Important at alllevels of the organization

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    Conceptual Skill

    Conceptual skill - the ability to do the mentalwork of shaping meaning of organizational policyor issues (what company stands for and where itsgoing)

    Works easily with abstractionandhypothetical notions

    Central to creating and articulating a visionandstrategic planfor an organization

    Most important at topmanagement levels

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    Skills-Based Model

    Skills Model Perspective

    Skills-Based Model Competencies

    Individual Attributes

    Leadership Outcomes Career Experiences

    Environmental Influences

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    Skills Model Description(Mumford, Zaccaro, Harding, Jacobs, & Fleishman, 2000)

    Research studies (1990s)

    goal: to identify theleadership factors thatcreate exemplary jobperformance in anorganization

    Emphasizes thecapabilitiesthat makeeffective leadershippossible rather than whatleaders do

    Perspective Skills-Based Modelof Leadership

    Capability model-Examines relationship

    between a leaders

    knowledge & skills & the

    leaders performanceSuggests many people

    have the potential for

    leadership

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    Skills Model

    Three Components of the Skills Model

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    Competency Skills

    Competencies

    Problem Solving Social Judgment Knowledge

    Creative ability tosolve new/unusual,

    ill-definedorganizationalproblems

    Capacity tounderstand people

    and social systems- Perspective taking

    - Social perceptiveness

    - Behavioral flexibility

    - Social performance

    The accumulationof information & the

    mental structures toorganize theinformation

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    Individual Attributes

    IndividualAttributes

    General CognitiveAbility

    Persons intelligence- Perceptual processing

    - Information processing

    - General reasoning

    - Creative & divergent

    thinking

    - Memory

    Intellectualability learnedor acquired

    over time

    CrystallizedCognitive Ability

    Motivation Personality

    Three aspects ofmotivation

    - Willingness

    - Dominance

    - Social good

    Anycharacteristicthat helps people

    cope withcomplexorganizationalsituations isprobably relatedto leader

    performance

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    Leadership Outcomes

    LeadershipOutcomes

    Problem Solving Performance

    Criteria = originality & quality ofsolutions to problem situations goodproblem solving involves creating

    solutions that are:- Logical

    - Effective

    - Unique

    - Go beyond given information

    Degree to which aleader has successfullyperformed his/her

    assigned duties

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    Skills Model

    Skills Model of Leadership

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    Career Experiences

    CareerExperiences

    ChallengingAssignments

    Mentoring AppropriateTraining

    Hands-onExperience with

    Novelty

    Experience gained during career influencesleaders knowledge & skills to solve complex

    problems Leaders learn and develop higher levels of

    conceptual capacity if they progressively confrontmore complex and long-term problems as theyascend the organizational hierarchy

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    Environmental Influences

    EnvironmentalInfluences

    FactorsOutside of Leaders

    Control

    Factors in a leaders situation that lie outside of

    the leaders competencies, characteristics, andexperiences

    Outdated technology

    Subordinates skill levels

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    How Does the SkillsApproach Work?

    Focus of Skills Approach

    Strengths

    Criticisms Application

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    Skills Approach

    Focus is primarily

    descriptive it

    describesleadership from

    skills perspective

    Provides structure

    for understanding

    the nature of

    effective leadership

    Katz (1955)suggestsimportance of particularleadership skills varies

    depending where leadersreside in managementhierarchy

    Mumford et al. (2000)

    suggest leadershipoutcomes are direct resultof leaders skilledcompetency in problemsolving, social judgment &

    knowledge

    Focus Principal ResearchPerspectives

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    Strengths

    First approach to conceptualize and create a

    structureof the process of leadership aroundskills

    Describing leadership in terms of skills makes

    leadership available to everyone

    Provides an expansive viewof leadership that

    incorporates wide variety of components (i.e.,problem-solving skills, social judgment skills)

    Provides a structure consistentwith leadershipeducation programs

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    Criticisms

    Breadth of the skills approach appearsto extendbeyond the boundaries ofleadership, making it more general,lessprecise

    Weak in predictive value; does notexplain howskills lead to effective

    leadership performanceSkills model includes individual

    attributes that are trait-like

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    Application

    The Skills Approach provides a way todelineate the skills of a leader

    It is applicable to leaders at all levels withinthe organization

    The skills inventory can provide insights intothe individuals leadership competencies

    Test scores allow leaders to learn aboutareas in which they may wish to seek furthertraining