session 1434 ibm digital workplace hub - xcc

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The IBM Digital Workplace Hub: Where Digital and Engagement Propel the Market Leaders of the FutureSession #1434

Randy FrinkIBM WW Sales BUE Social Software

Felix BinsackTIMETOACT GROUP

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1. Introduction from Randy Frink

32. The Digital Workplace Challenge

123. IBM Digital Workplace Hub

204. Live Demo & Customer Panel

275. Screen Shots

286. Use Cases

547. Customer Statements

908. Technical Information

989. What’s New and Upcoming > XCC 12

11210. Services & Partners

13211. Collaboration

13612. Integration

14813. Intranet Strategies

12714. Summary

16915. About TIMETOACT GROUP

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Agenda

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Do not worry, we will only present section 1 to 4

The rest is appendix

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m

IBM Beacon Award 2017

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SHIFT 3Mobile and social are transforming individual engagement – creating expectations of trust and value in return for personal information

OUR POINT OF VIEWCloud is the path to new business models

Our solutions are CognitiveOur platforms is CloudOur focus is Industry

Three shifts transforming our industry, our clients and IBM - Our Strategic Imperatives

SHIFT 2The emergence of cloud is transforming IT and business processes into digital services

SHIFT 1Data is becoming the world’s new natural resource, transforming industries and professions

OUR POINT OF VIEWData is the new basisof competitive advantage

OUR POINT OF VIEWA systematic approach to engagement isnow required

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• Social Collaboration• LoB Key Use Cases• Mobile • Unified Comms• External Engagement• Market leader

• Simple Content Management• Departmental / Enterprise sites• Personalization• Integration• ‘Fits right in‘

• Turn Key in the Cloud• SaaS Pricing• Modern Intranet• Cognitive Future• Orient Me

IBM Digital Workplace Hub A Turn Key Digital Workplace solution in the Cloud

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IBM Digital Workplace HubThe Engagement Sweet Spot

Industry

Enterprise

SMB

Content Engagement(Collaboration)

Application

DWHSweet Spot

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About TIMETOACT

Felix Binsack• IBM Champion• Inventor and Product Manager of XCC• Founder & CEO TIMETOACT GROUP• [email protected]

• Founded 1998• 6 Companies• 280 Employees• Owned and Managed by Founders• HQ in Cologne, Germany• Offices in Munster, Hamburg, Munich, Augsburg,

Stuttgart, Mannheim, Lelystad, Vienna, Zurich

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Digital Workplace HubPowered by IBM Connections and XCC – Web Content & Custom Apps Extension

The Digital Workplace

Challenge

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Background & Product Chronology

IBM Digital Workplace Hub*

1997 1998 2000, 2003 2007 2012

2013 2015 2016 2016

IBM Connections Custom Homepagefor IBM Connections

* “IBM Digital Workplace Hub” is a term partly used by IBM sales & services

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Know Share Do

ApplicationsLinksLists

CollaborationMail- & File

Servers

InformationWeb Content Management

Many ‘Workplaces’ Still Look Like This

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Know Share Do

ApplicationsLinksLists

CollaborationEnterprise

Social Network


Most Workplaces Are Silos - Not Integrated

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Pretty and colorful

Functionaland

integrated

Internal Communications

Enterprise Collaboration

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Web Content ManagementTop-Down Communication (1:n)

Stagnating ContentApproved Content / Binding Directives

Communication of Mgn. Ideas and OpinionsImportant Information stays on Top

Dedicated Authors with Intense TrainingPixel Perfect Layout

Set as default Homepage by Policy"Management’s Intranet"

Know

We have almost 20 years of Intranet experience !

„Employees have to be aware of our priorities, strategy, values and important news. Everything important must be published on our platform. Our content is approved, reliable and needs to look great.“


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Enterprise Social CollaborationPeer-To-Peer Collaboration (n:n) / Hierarchy Independent

Growing ContentUnofficial Content

Formation of Ideas and OpinionsPopular Information stays on Top

User Generated Content (without Training)Form Follows Function

Set as default Homepage by Employee"Employee’s Intranet"

Share

“I need Enterprise Social Software to get my work done and stay in touch with my peers. Social is great to develop ideas and exchange opinions. My content must be created fast and easy.“

“Social Software is great to stay on top of things”


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ShareKnow



Web Content Management Enterprise Social CollaborationTop-Down Communication (1:n) Peer-To-Peer Collaboration (n:n) / Hierarchy Independent

Stagnating Content Growing ContentApproved Content / Binding Directives Unofficial Content

Communication of Mgn. Ideas and Opinions Formation of Ideas and OpinionsImportant Information stays on Top Popular Information stays on Top

Dedicated Authors with Intense Training User Generated Content (without Training)Pixel Perfect Layout Form Follows Function

Set as default Homepage by Policy Set as default Homepage by Employee"Management’s Intranet" "Employee’s Intranet"

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What happens if you do not integrate

the Antipodes of the Intranet?



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Attention FragmentationContent FragmentationContent Overlap, Redundancy and InconsistencyGovernment ChallengesHow should managers communicate, as themselves “Mike the Manager” using IBM Connections or as “the Manager Mike” through Internal Communications?

User ChallengesWhere should employees look for content? On IBM Connections or in the Web CMS based Intranet?

Too Many Tools, too Little Integration…

..Cause Intranet Schizophrenia

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ShareKnow



With more than one platform,

SPOTSingle Point

of Truth

there CANNOT be a Single Point of Truth

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Introduction

Digital Workplace HubPowered by IBM Connections & XCC - Web Content & Custom Apps Extension

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Know Share Do

ApplicationsApplicationIntegration


Social Network


Digital Workplace Hub

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Become a ’Connected Company’

EmployeeOn Boarding

AlumniEmployees

Customers

Supply Chain / Partners

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24 New Use Cases for IBM Connections

Employee Magazine

TopManagers

CEO’sOffice


Engage Employees

BusinessUnits

Branding& Design

Personalization& Targeting

Employee Relations

Single Point of Truth


Usage &Adoption

Community Managers

New UserOnboarding

CurateContent


ApplicationIntegration

Customers & Partners

Forms, Lists and Workflows

ToolsMenu

CustomApps

Application Integration

IT ManagersIntranet as a Service

Anonymous Users

Mobile Users

CFOs

Simple IT

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Use Cases for Everyone

Blue Collar Worker

Customers & Partners

Common Staff & Traditional

Manager

Community & Department

Manager

Senior Manager

InternalCommunications

Knowledge Worker

Retrieve Intranet content without authentication.

Easy interface for applications, content and collaboration.

Benefit from integrated Intranet with collaboration, content and integrated apps.

Easily maintain landing pages for business, service units and communities.

Get attention, communicate directly with high authenticity.

Increase aware-ness for internal communications. Effectively delegate content creation and maintenance to LOB. Curate Content from LOB. Listen to and engage employees.

Benefits from increased adoption and collaboration. Use Intranet Mobile Experience. Get attention thru curation.

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Drive Digital Transformation - Increase Employee Engagement & Participation

DigitalConsumer

Contributor Curator Communicator Knowledge Worker

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Do

A Digital Workplace Should Work Like a Brain!

ShareKnowThe Digital Workplace Will Be the Company’s Brain!

BecauseIntegrationMatters

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Live Demo & Customer Panel

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Sample Screenshots

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Intranet Homepage integrated in IBM Connections - communication and collaboration are always available with one click.IBM Connections is leveraged and utilized for authentication, access control, commenting & liking, content storage, content approval, full text search, notification etc.. No additional software or hardware required.All users are presented ‘their’ personalized homepage, e.g. French users French homepage, UK users UK homepage etc.

Sample Homepage

Architecture

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Content is targeted to a users inherited LDAP attributes (passive personalization, e.g. business unit, location, region, role etc.)Content is personalized to a users individual preferences (active personalization)Personalization does support the combination of attributes with Boolean operators (e.g. If a user is from location A and is not a part-time employee the user will see content ABC, otherwise content 123)

Sample Homepage

Personalization

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Navigation with links to landing pages from business units, service units, teams and projects (e.g. Communities with XCC landing pages)Nested navigation, i.e. large units have their own navigation with their own landing pages which again may contain their own navigationStatic content using IBM Connections embedded experience paradigm

Sample Homepage

Site Navigation

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Tools Menu is available throughout IBM Connections with hover over the tools iconSet up the Flyout Page with the most relevant and / or most frequented applicationsEasy Customization with CSSSample Widgets

People Finder

Sample Homepage

Tools Flyout Page

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Top News(Aggregated from Business Units)Business NewsRegional NewsNews for my InterestService Unit NewsLinks FilesEvents

All content can be personalized and/or targeted

Sample Homepage

Content Widgets

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Management BlogsDrive employees to CXO statementsAvoid CXO disappointments if their statements do not achieve enough attention because many employees do not follow them

Employee’s blogInternal communications rewards employees engagement with a “Pick of the week”

Drive employees attention to questions, discussion threads and ideas where feedback is required

Sample Homepage

Curated Content

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Clipping Widget (e.g. Reuters, Dilbert)

Cropmark / CSS / JQuery SelectorCustom CSS incl.

SocialFacebookTwitter

RSS / Atom Feeds (incl. pictures)Stock, Weather etc.Connections Content Manager Files

Sample Homepage

Foreign Content

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HTML widget that consumes public or private REST service, e.g. retrieves zip code descriptionWidget to widget communication, e.g. maps widget opens Google maps to the zip code

Sample Homepage

Applications

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Easy Customization with CSS

Sample Homepage

Layout

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Customers customize their IBM Connections Cloud Experience with standard CSS know how.

Sample Homepage

Cloud Layout

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Responsive header with integrated IBM Connections and XCC navigationMega navigation with IBM Connections menu opened

Sample Homepage

Responsive Layout

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Internal Communication ScheduleOpen Team TasksCreate Team TasksCreate NewsMy Open Approval RequestsPages to be ReviewedConnections AnalyticsMost Visited ArticlesMost Liked ArticlesMost Commented ArticlesInternal Communications ForumInternal Communications Guidelines

Sample

Editor Dashboard

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Onboarding with a Step by Step wizardEasily customizable

Sample

Onboarding

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Community owners manage landing pageBrings structure to community contentAggregate information from community and subcommunities

Sample

XCC Communities

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Fullpage without IBM Connections community navigation Custom layout for special purposes with background image

Sample

XCC Communities

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“News of the Day” next to the activity stream

Layout Sample with Enhanced Activity Stream

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Layout Sample: Full Responsive Layout with Custom Header

Responsive header with integrated IBM Connections and XCC navigation

Mega navigation with IBM Connections menu opened

(In this example we are using a mega dropdown library, see website for more samples:https://codyhouse.co/gem/mega-dropdown/)

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Layout Sample: Full Responsive Layout with Custom Header

As page is scrolled down navigation remains visible but company logo size is reduced to fit within navigation

With reduced screen resolution Navigation is reduced to an icon. Icon opens a navigation menu from the side.Widgets are arranged below each other rather then besides each other

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External users are welcomed with a designated pageFirst steps introductionBusiness cards of support staffDirect link to individual communities

Sample

External Users

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Integrated into IBM Connections mobile app

Sample

Mobile Users UI

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Integrate Classic Notes applications with twisties using an simple iFrame WidgetModern Notes applications with XPages, post search requests to the application, display search results

Integrate Domino Apps

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Use Single Sign on with Domino (an other platforms) to utilize individual read and write access rights

Integrate (Domino) Apps with Single Sign On

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With IBM Connections & XCC it is quite easy to build custom applications. In this example we redeveloped an IBM Notes based Information Management application.

Custom Apps (e.g. Information Management)

5252 52

Forms IntegrationEmbed forms (anonymously, authenticated)Display recordsFormat recordsOpen response formsEdit recordsLearn more:https://youtu.be/cKqUksrF6UY

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Public Displays / Kiosk ModeProvide read only access to selected Intranet content in form of an Information Panel Display a variety of different information easily accessible in your welcome hall or other public places

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Integrate Communications

Use Cases 1 - 10

Internal Communications can usea special community to create andmanage their content and publish it on XCC based Intranet home and landing pages. XCC pages can be set up and customized easily, using a set of grid templates and choosing from almost 60 widgets.

Internal Communications can set up and maintain a navigation between the XCC pages, providing employees with an intuitive user experience for surfing the organization.

Design a Personalized Intranet, Create and Publish Content

Internal Communi-

cations

1

With XCC, Internal Communications can turn the typical one way communication into a real dialog with the employees. Here are some examples:

Enable employees to like and comment on all available information.Bring specific forum discussions and / or ideas to the employees’ attention with prominently placed widgets on the Intranet homepage.

Listen to and Respond to Employees

EngageEmployees

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Observe and analyze the employee base sentiment through comments and questionnaires.Engage employees with a picture competition, for example ask employees to upload their pictures with the new company logo and let all employees vote on the best pictures.

With XCC Communication and Collaboration are either on the same page or available with just one click.

Listen to and Respond to Employees

EngageEmployees

2 See video: http://youtu.be/Fg-eh1zHg6Q

http://youtu.be/Fg-eh1zHg6Q



XCC is built with the latest Internet technology such as Bootstrap, Fontawesome, IndexDB, JQueryUI and RequireJS.

With standard CSS knowledge it is possible to adopt the design of the XCC pages to match corporate identity and design guidelines.

Business divisions can have their individual CI.

Branding, Corporate Identity & User Interface

Branding&

Design

3 See presentation: http://slideshare.net/timetoact/xcc-layoutoptions

http://slideshare.net/timetoact/xcc-layoutoptions






XCC makes it much easier for divisions, branches, departments and locations to create and maintain their own landing page on the Intranet than any traditional Web Content Management System.

Almost all Web Content Management Systems are built and optimized for the Internet and are far too complicated for occasional Intranet users. IBM Connections is much simpler to use. Any employee can create a blog post or edit a wiki page without any special training.

Create and Maintain Landing Pages

Business Unit

Communi-cation

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Intranet Homepage(personalized

& targeted)SU1

BU1 BU2

SU2

SU1 SU 2 SU 3 SU 4

BU1 BU 2 BU 3 BU 4

Portal or Web CMS

basedIntranet

Homepage

With traditional web CMS, Internal Communications is mostly unable to effectively delegate the maintenance of the long tail of the departmental web pages.

With XCC on the other hand, Internal Communications are able to set up a departmental page, include it in a divisional or in the global navigation and assign maintenance very effectively to managers or assistants of that respective business unit.

Create and Maintain Landing Pages

Business Unit

Communi-cation

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With XCC, top managers have a choice: Either they allow Internal Communications to rephrase and publish content on their behalf or they create and publish content directly and just ask Internal Communication to direct attention to their post with a prominent placing on the Intranet home page.

This way, top managers can engage in a more personal way with the employees and still get the attention they deserve.

Communicate Authentically and Effective

Manage-ment

Communi-cation

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With XCC, it is easy to set up a special page allowing a company’s chairman to interact with the employee base:

Introduce the chairman with his bio and an interview. Publish the chairman’s latest ideas, priorities and thoughts prominently. Allow employees to discuss issues, provide ideas and have the chairman’s office help the chairman with the workload.

Engage with Employee Base

CEO‘sOffice

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With XCC, Internal Communications can create an online representation of a printed employee magazine – either as the printed magazine appearing periodically or in continued delivery form.

The online representation of course adds value to the printed magazine, as it provides a feedback channel for employees.

Online Edition of a Print Magazine

EmployeeMagazine

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With XCC, Employee Relations managers are able to document and maintain guidelines and rules and make them easily accessible to employees as part of the Intranet.

Guidelines specific to a business unit or location can be published on the respective landing page only. Via the employees’ comments the guidelines and rules can be constantly improved and honed.

Document Guidelines and Rules

EmployeeRelations

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XCC admins are able to target users with content specific to their interests, according to their inherited LDAP attributes like

Business Unit, Country, Location or Management Level

Users can personalize their experience by setting their individual preferences. Personalization and Targeting both work on an XCC page and on a widget level.

Personalization & Targeting

Personali-zation

& Targeting

9 See presentation: http://slideshare.net/timetoact/xcc-personalization

http://slideshare.net/timetoact/xcc-personalization






Using separate platforms for Internal Communications and Collaboration confronts authors and users with difficult choices:

Where are they supposed to publish and where should they search for content? Some managers will choose to communicate through the Web CMS based Intranet website, while others will choose to communicate through the collaboration platform.

Content overlap, redundancy, inconsistency and governance problems are the inevitable consequence of multiple platforms on the Intranet.

With more than one platform, it is practically impossible to create a Single Point of Truth.

Information Architecture

Create a Single

Point of Truth

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SPOTSingle Point of Truth

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Enhance Collaboration

Use Cases 11 - 14

XCC provides many ways to consume, contribute to and maintain the Intranet. The structure is most important for new employees, occasional users and silver surfers.

The threshold to contribution with liking and commenting is very low. Liking, comments and content creation all appear in the activity stream and thus secure a high awareness.

The content creation and maintenance is much easier than with traditional Web Content Management Systems. Delegation to line of business is very effective.

When each business unit has one person in charge of maintaining its landing page as part of the Intranet, then each business unit automatically has one IBM Connections power user.

Increase Intranet Usage & Adoption

Usage &Adoption

11

With XCC Intranet usage typically increases by 100 percent and more.

Increase Intranet Usage & Adoption

Usage &Adoption

11Consumer Contributor Moderator Internal

CommunicationsKnowledge

Worker

Not only can Internal Communications create and publish content with XCC (as with any other Web Content Management System), they can also curate content.

In other words: Internal Communications can select an employee's blog post and publish it prominently on the Intranet home page or on the landing page of a business unit or location, and thus recognize and reward the employee’s contribution.

Curate Content

Curate Content

12 See video: http://youtu.be/RbqZ6Ukq93c

http://youtu.be/RbqZ6Ukq93c



XCC enables community managers to easily create, customize and maintain landing pages for their community.

They can choose a predefined layout from a variety of templates and arrange the most important content according to their preferences. They can also include content from sub communities or other relevant communities at will.

Design and Maintain Community Landing Pages

CommunityManagers

13

Files and links in widgets can be individually selected and sorted. Introductory information and important posts can be published in a fixed position.

Introduce the community team by their role, using the People Selector widget. Display all events from the main and the sub communities with the Event Calendar widget. Interactive elements help driving user engagement. Community landing pages can either stick to the community navigation or cover the whole width and replace the original community navigation.

Design and Maintain Community Landing Pages

CommunityManagers

13 See video: http://youtu.be/fPksMAuJ2SE

http://youtu.be/fPksMAuJ2SE



XCC makes it easy to create an onboarding wizard that acquaints new IBM Connections users with a step by step guided tour.

Let the employees know why the company invests in a Social Intranet, what is in it for them and how they can use it. The acceptance of the Intranet guidelines and the enrollment progress can be documented.

Onboard New Employees with a Wizard

New UserOnboarding

14 See video: http://youtu.be/Kc7qqVzQG9U

http://youtu.be/Kc7qqVzQG9U



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IntegrateApplications

Use Cases 15 - 19

XCC provides the iFrame, the HTML and the Clipping widget.

The iFrame widget supports either retrieval through the user or through the server. The HTML widget has an integrated CSS, HTML, JSON and JavaScript editor, which supports direct code editing without copying the code to and from an external application.

The HTML widget is able to post and process REST calls from other applications and display the results in a custom format. Via the integrated JavaScript Event Handler Framework, widgets can communicate with each other (e.g. a CRM widget “talking” to a ERP widget).

Integrate Legacy Apps

CustomApplications

15

The Clipping widget supports users without developer skills in integrating parts of other websites into their own XCC page. The Clipping widget can either use crop marks or CSS marks to select relevant content.

Integrate Legacy Apps

CustomApplications

15 See video: http://youtu.be/GMvT-fUBg1g

http://youtu.be/GMvT-fUBg1g



Application Developers are able to create their custom widgets and make it very easy for their authors to integrate content or functionalities from other applications.

We have plans to build widgets that allow selection and display content from any Notes database. Application developers can share and exchange their custom widgets with other customers.

Custom Widgets with XCC API

BuildCustomWidgets

16 See presentation: http://slideshare.net/timetoact/xcc-api

http://slideshare.net/timetoact/xcc-api






Keep most frequented and relevant tools readily available in a fly-out page throughout XCC and IBM Connections. The fly-out page can contain any widget.

Examples are:

people searchemergency helptime tracking applicationweather forecastcompany stockLinksIntranet preferences

Tools Menu Always Available

Tools Menu

17

Forms Experience Builder (FEB) Widgets

Forms, Lists &

Workflows

18

The IBM Forms Experience Builder (FEB) enables line of business users to create web forms applications for stand-alone use or for customer and employee websites. Non-technical users are able to create sophisticated web applications complete with forms, database, reports, security, notifications and more.

FEB is a rapid application development platform and as such an browser based alternative to Domino applications.

TIMETOACT developed two FEB widgets as an extension to XCC that allow embedding FEB Forms and display and edit FEB Data.

See FEB video: https://youtu.be/9TbqkRROars

https://youtu.be/9TbqkRROars


Forms, Lists &

Workflows

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FEB – Form WidgetEmbed FEB Forms

Select Form (from all Forms the user has access to)Select HeightSelect Privacy

Anonymous (e.g for Complaints / Whistleblower Forms)Authenticated (will pass users profile data to forms)

View & Use FormsView & Submit FormView Resultpage ("Thank You"Page, Forms Responses, New Form)


Forms, Lists &

Workflows

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FEB Data WidgetSelect Layout (Grid, List, Table)Map Data Fields to Layout FieldsDefine Actions (Create, Edit, Delete)Format Layout and Fields with Custom CSS


Forms, Lists &

Workflows

18

The capability to edit & delete data records with the FEB Data Widget is a real breakthrough that allows a complete new set of applications. IBM Connections with XCC and FEB make a beautifully integrated Digital Workplace.

Create a Branded and Simplified Experience

Extranet forCustomers& Partners

19

With XCC, it is possible to create and customize a landing page for external users. The landing page could provide introductory information and reduce or limit complexity to the required functionality.

Of course, the resulting Extranet can be branded in the corporate design.

Create and maintain content once, use it in the Intranet and Extranet.

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Simplify IT

Use Cases 20 - 24

The entire Intranet is accessible with the IBM Connections Android and iOS apps.

XCC uses the latest Bootstrap templates and is responsive too.

No project required.

Participate on the Intranet from Mobile Devices

MobileUsers

20 See video: youtu.be/jv4CrO4DQHE

Provide a read only access to selected Intranet content, of course with your company’s distinctive corporate design.

Anonymous access is restrictedto reading only (no comments, no likes etc.)to XCC pages that have been explicitly been by Web Masters marked as “Available to Anonymous Access” to IBM Connections Content from public and moderated communities. Content from restricted communities will never be exposed to anonymous access.

And the website is fully responsive too.

Information Access

AnonymousUsers

21

XCC is available for both IBM Connections on premises and as a service for IBM Connections Cloud.

On premises or cloud: initial setup can be achieved in less than an hour.

On-Premises and Cloud

Intranet as a

Service

22 See presentation: slideshare.net/timetoact/xcc-cloud

Eliminate Web CMS costs for SelectionPurchaseImplementationIntegration

Access Management (Read / Write)Activity Stream IntegrationSearch IntegrationSingle Sign OnUI Integration

Mobile AccessTrainingRunning

another platform besides IBM Connections.

Reduce Costs

ChiefFinancialOfficers

23

XCC dramatically reduces Intranet complexity, as it eliminates the need for an extra Web Content Management or Application Integration platform and meets all requirements for platform integration.

User interface integrationActivity stream integration@Mention Integrationfull text search integrationsingle sign on and much more

are given, no projects required.

Update Intranet layout, templates and landing pages in a test bed without having to set up a separate test environment.

Reduce Complexity – Accelerate Development & Deployment

IT Managers

24

90

CustomerStatements

91

“Last quarter we ran two projects in parallel to develop a new Intranet homepage for two Japanese customers.

One with SharePoint and Yammer where we created a custom homepage to integrate both solutions. This was a 60 day worth of services and a three month delivery time.

Next door we implemented XCC on top of IBM Connections and trained the business users in two days the complete product. After two weeks their Intranet went live.

Although the SharePoint project is interesting from a revenue perspective, we are much happier with the XCC project where the customer maintains the solution themselves and we have moved on to support other companies.”

Comparing IBM Connections & XCC to Microsoft SharePoint Development

Roland DriesenManaging Partner, Silverside B.V.

92

What our Customers Say…

„XCC brings internal communication to a whole new level. It helps increase users‘ awareness about company life and improves the onboarding process for our new employees.“

Marcin Kasa, Axxiome Group

„In an off-time minute (during a break) I installed XCC in our Acceptation Environment. Everything went smooth, no problems during the installation…“

R. Angioni, Saxion, University of Applied Sciences, Netherlands

„We created an ideal information architecture that seamlessly integrates internal communications and collaboration in an hybrid Intranet. Our new Intranet has been perceived very well by our employees.“

Mandfred Meindl, Manager Intranet & Online Marketing, VAUDE Sport GmbH

& Co. KG

93


„With IBM Connections and XCC we can create a more agile Intranet.“

Arey Zargham & John Merlino, Tufts Health Plan

„XCC revolutionizes our Intranet entirely! Now, relevant content can be populated completely intuitive within seconds and is globally accessible. It is a real innovation.“

Eva Martinez, Lapp Holding AG

„This innovative solution brings additional value to an IBM Connections environment, allowing our customers to elegantly integrate their internal communication content into their social business platform.IBM and TIMETOACT together, a partnership to accelerate social business.“

Jason Roy Gary, CTO, IBM Social

Software Foundation

„Information and collaboration platforms are perfectly integrated into a user-friendly and powerful Intranet.“

Retail Customer, Germany

94


„After only 90 minutes training even our IT laymen were able to create great landing pages for their departments. That‘s absolutely incredible!“

Alexander Ramseger, Berge & Meer Touristik GmbH

„XCC has transformed IBM Connections into a complete Intranet environment. With XCC we are able to combine the social features of IBM Connections with the functionalities and look & feel of an Intranet.“

Sander Zwart, ilionx

„In order for Pilz Connections to succeed, it was important to offer all employees simple and clear first steps into the world of social business. The TIMETOACT solution enabled us to avoid reservations and acquaint users with the concept of knowledge management.“

Jürgen Fischer, Pilz GmbH & Co. KG

95


„With XCC the launch of IBM Connections was much more effective.

XCC has increased acceptance of our Intranet and is an indispensable tool for us.“

Carolin Strunk & Stefan Schindlbeck, Ostdeutscher Sparkassenverband

„XCC is a congenial extension of IBM Connections, which increases user acceptance substantially.“

Wolfgang Ponesch, Raiffeisenbank Bregenz

„Employees do not have to go anywhere else.

Everything is in one place.“US Government Customer

96


„We have never been able to evaluate any product as fast as XCC.“

Georg Probst, Lantal Textiles AG

„There is a huge gap from the traditional Intranet to a modern social Intranet. XCC is the bridge between them: It makes the shift more comfortable for the employees.“

Sven Bradtke & Henning Müller, Sparkasse Rostock

„XCC gives more structure to IBM Connection as it prominently places relevant information on the communities home page. Therefore, XCC leads to more transparency and decreases frictionloss.“

Soner BogaHANSA-FLEX AG

97


“XCC is the perfect compliment for IBM Connections, this solution made the project possible and we are really happy with the results so far. It is really easy to customize with almost no technical skills required.”

Santiago Suarez Mesa GRUPO FAMILIA

“We are very happy with XCC. It has become a total game changer for our use of Connections.”

Sigthor Hilmisson Ministry for Foreign Affairs of Iceland

98


See the URL below for:• An overview of our customer statements• Customer case studies• Video Interviews with XCC users

http://connections-apps.com/product/xcc-web-content-custom-apps-for-ibm-connections/#customers

Do you want to know more? Most of our customers are willing to talk to potential customers. Just ask us and we set you up for private conversation.



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Technical Information

Appendix

100

Frank AdamsI am… (passive personalization, targetingprofile attribute inherited from LDAP)

• German Employee• Business Unit 1• Location A

I prefer… (active personalization, profile attribute set by personal preferences)

• Subject ABC• Subject GHJ

My Connections…

• My Communities• My Files

Personalization & Targeting

Navigation (German)

Links (personalized & aggregated)

Business Unit 1 News

Location A News

My Files

My Events (personalized, aggregated)

Static Content(e.g. Hotline)

Clipping Widget (e.g. Stock Quote)

Corporate Top News (in German)(personalized, aggregated)

My Special Interest

Subject ABC

Subject GHJ

My Communities

ACME Germany Homepage

101

Use IBM Connections with the XCC Web Content Management Extension as the only platform for personalized corporate Intranet homepage with landing pages for business units, service units, and large communities.

Using IBM Connections and XCC as Corporate Intranet

XCC Personalized

Corporate Intranet

HomepageSU1

BU1 BU2

SU2

102

Very large companies with large internal communication departments or specific integration requirements might keep their intranet homepage on a dedicated Web CMS or Portal XCC is used for landing pages for Business Units, Service Units or IBM Connections CommunitiesLanding pages are available thru conventional Intranet and IBM Connections top navigation

Integrating XCC with a Conventional Intranet

Portal or Web CMS

basedIntranet

Homepage

SU1 SU 2 SU 3 SU 4

BU1 BU 2 BU 3 BU 4

103

Page Templating / InheritanceAll elements (widgets, grids and styles) defined in a page template will be inherited to the dependent pages. Editors of dependent pages cannot alter inherited items.Sample Use Cases:

Regional landing inherit corporate content (e.g. Top News, Corporate Events etc.)Branch landing pages inherit grids and layout from landing page template

104

1. Download XCChttps://greenhouse.lotus.com/communities/community/XCC

2. Install XCC Less then 60 minutes

3. Test & Customize XCCXCC now runs in Stealth Mode, i.e. is not visible to users. XCC can therefore be installed, tested and customized in the production environment without any interference with users.

Create and customize your first XCC pages Customize Layout Make XCC visible to all users, add new home button to CNX, set XCC as CNX homepage

Get Started – XCC for Connections On-Prem

https://greenhouse.lotus.com/communities/community/XCC

105

Intranet as a

Service

XCC is available as a true Multi Tenant SaaS Offering.

Easy setup with a guided Self Servicehttp://slideshare.net/timetoact/xcc-cloudAvailable on a per user / per month basisSingle Sign On with IBM Connections CloudExtends IBM Connections Cloud to a complete and deeply integrated Intranet XCC Cloud is hosted on IBM Bluemix US and UK

Get Started – XCC for Connections Cloud

http://slideshare.net/timetoact/xcc-cloud

106

Develop or Relaunch your Intranet without a development system

In Place Development

New Intranet Development Intranet Relaunch Development

Create XCC pages, create and assign Content, CSS and JSModify CNX Navigation to launch Intranet

Create XCC pages, create and assign Content, CSS and JSReplace current XCC landing page with new landing page

107107

Application On-Premises Architecture

Connections ServicesBlogs

Comunities

Files

Wikis

Profiles

Bookmarks

Activities

Forums

Search

Activity Stream

Boards

...

XCCPages

Personalization

File Upload

Layout

Grids

Access Rights

Widgets

XCC4Comm

Anonymous

Localization

Flyout

Mobile

Clie

ntJ2

EE C

onta

iner

Stor

age

CNXDB

XCCDB

REST

API

Browser

107

108108

XCC Cloud for IBM Connections Cloud Application Architecture

Connections ServicesBlogs

Comunities

Files

Wikis

Profiles

Bookmarks

Activities

Forums

Search

Activity Stream

Boards

...

XCCCloud

Personalization

File Upload

Layout

Grids

Access Rights

Widgets

Mobile

Localization

Clie

ntIB

M C

loud

XCCDB

REST

API

J2EE

Con

tain

er

IBM

SBT

Stor

age

Stor

age

CNXDB

Browser

108

109

Feature XCC for IBM Connections on premises XCC for IBM Connections CloudHeader-Customization Full Header-Customization:

Home Icon, Flyout PageFull Header-Customization for XCC PagesLimited Header-Customization for Connections (Home Icon / Text / Submenu Entries)

Personalization Full Personalization:- active personalization based on custom profile fields incl. dropdown, radio buttons etc. - passive personalization / targeting based on profile fields inherited from LDAP

Limited Personalization:- active personalization based on up to 10 custom profile fields (text fields only)- passive personalization / targeting not yet tested

Birthday-Widget Available with Profile Extension Not available, no IBM SBT API to search profiles by custom fields

Suggestion Widget available IBM Social Business Toolkit API currently missing

Profile-Edit /Profile Completion Widget

available Possible as custom widget (field names / types are not known)

CNX My Page-Widgets /CNX My Page Right Column

available Not available

Activity Stream available Will be available as an XCC Widget

Language Files Based on IBM Connections preference Based on Browsers preferred Language settingForms Experience Builder available Planned, currently missing single sign onExternal Users Access available Not Available for OAuth2 Security Restrictions

XCC Cloud Feature Restrictions

III Appendix: Comparison OnPrem vs Cloud

110

1. ActivityStream1. ATOM / RSS Feed2. Clipping3. Community Description4. Community Overview5. Event6. Files7. Files Explorer8. Forum9. HTML10. Ideation-Blog11. IFrame12. Important Links13. Links14. Media Gallery15. My Links16. My Notes17. My Quicklinks

18. Navigation19. News20. News Channel21. News List22. News Overview23. News Slider24. People Birthday *25. People Finder26. People Selector27. Pinned Files28. Popular Content29. Preferences30. Profile Completion31. Profile Picture32. Profile Tagging33. Saved Search34. Static Content - Blog35. Static Content - Wiki

36. Suggestions *(People & Communities)

37. Tag Cloud38. Teaser39. Top News40. FEB Data Widget *41. FEB Form Widget *42. Website Navigation

& Breadcrumb Path43. 22 x IBM Connections

MyPage Widgets 64. IBM Connections *

Activity Stream & Right Column

65. Custom Widgets API

* Not available in IBM Connections Cloud

XCC Widgets & Page Elements

111

08.2012 Release 1.0for Connections 3.0

05.2013 Release 2.0 Beta (Limited Availability)

Connections 4.0 Activity Stream on Homepage

10.-12.2013 Release 2.0 - 2.03(General Availability)

Connections 4.0 & 4.5PersonalizationImprovements & Bug fixesPerformance IncreasesPersonalization

01.-02.2014 Release 3.0 - 3.02 Improvements & Bug fixesNew WidgetsMobileGrid Layout

03.2014 Release 4.0Extended Page Management CapabilitiesUI & Performance Improvements

04.2014 Release 4.1Atom & RSS Feed WidgetsList and Overview News WidgetsPeople Finder WidgetBreadcrumb Path & NavigationMultilingualism

08.2014 Release 5.0IBM Connections 5 SupportIdeation-Blog WidgetPicture WidgetImport and Export of XCC pageXCC uses database to store your settings

10.2014 Release 6.0Forum WidgetPeople Birthday Widget

People Selector WidgetPersonalized Home PageCustom JavaScriptPicture Slider in Embedded ExperienceItem Count Editor / Paging

12.2014 Release 7.0Suggestions WidgetProfile Completion WidgetIntranet Preferences WidgetPopular Content WidgetMany more…

03.2015 Release 8.0XCC for IBM Connections CloudXCC for CommunitiesXCC for Anonymous UsersNews AggregationSaved Search

XCC 1.0 – 8.0 Release History (2012 – 2015)

112

07.2015 Release 9.0XCC FlyOut PageXCC for IBM Connections CloudGallery WidgetCommunity Overview WidgetCustom Widget APIClient-Side-Caching

12.2015 Release 10Custom GridsAccess Restrictions for XCC PagesBusiness Cards in XCC PagesIntegrated Code Editor Clipping WidgetCommunity Description WidgetPinned Files WidgetMy Links WidgetTag Cloud WidgetIBM Connections 5.5 Compability

03.2016 Release 11 Advanced Personalization with Boolean OperatorsForms Widget Release 1.0Media Gallery Widget with Video SupportAtom / RSS Widget with Rich Content and PersonalizationXCC Admin DashboardEvents Widget 2.015 Improvements…

10.2016 Release 12Page Templating / InheritanceLock Functionality for WidgetsSet XCC Page Access to Community AccessNew Capabilities for IBM Connections Cloud (Iframe Widget, XCC4Communities, …)Widget Title with Graphic & Text

and LocalizableXCC4Communities with NavigationEmbedded Experience PrintingActivityStream Widget (coming)Files Explorer Widget with Folder SupportMy Quicklinks WidgetMy Notes WidgetTeaser WidgetNavigation Widget for XCC4Mobile

02.2017 Update & PreviewWatson Workspace IntegratTeaser Widget

XCC 9.0 - 12. Release History (2015 – 2016)

Fast Weeks Release CycleIndependent from IBM Connections Release Cycle

113

What‘s New and Upcoming

(since XCC 12.0)

Appendix

114

A. New Features1. Content Creation with XCC2. Integration on Node.js with Oauth23. Watson Workspace Integration4. Box Integration5. Salesforce Integration6. Twitter Integration

B. New And Optimized Widgets 7. Activity Stream Widget 8. Translation Widget9. Community Members Widget10.My Communities Widget

C. Forms Experience Builder Widgets 2.0

D. Improvements11.Performance Improvements in

XCC4Cloud12.Quicklinks to Communities13.UI redesign: Hover Buttons 14.Internationalization of Admin Panel

E. Best Practices 15.Horizontal Scrolling16.Public Displays / Kiosk Mode with

XCC4Anonymous 17.Innovation Management With FEB 2.0

What‘s New and Upcoming (since XCC 12.0)

This is NOT a XCC 13 preview, there is more to come for XCC 13

115115

Create and edit content directly within the XCC User Interface

Stay within the XCC User Interface

for all Internal Communications tasks

for users (new ideas, proposals, etc.)

Avoid switching between XCC and IBM Connections Communities UI

1. Content Creation with XCC (I/II)

116116

New content is created is created in a dialogRich Text Editor

Making it easy even for unexperienced users to participate

Choose a channel to which you add your content in the Embedded Experience

1. Content Creation with XCC (II/II)

117

We are currently working on the integration of IBM Watson WorkspaceBoxSalesforcemany more to come

Integration is build on Node.js with Oauth2

fast scalablereliable

2. Integration, Integration, Integration

117

118

Box* IBM Kenexa SalesForce* Twitter IBM Workspace*

New Integrations with XCCWe have built 5 new integration within just 1½ weeks

* Built with

119119

2. Watson Workspace IntegrationIntegrate IBM Watson Workspace permanent chatrooms into your Business Unit or Community Landing Pages using the Watson Workspace Widget

120120

3. Box Integration

Access files in a specified Box directory from XCC interface

Browse Box folders

Upload files to Box

121

4. Salesforce Integration

Embed live Salesforce content and data in Internet or Business Unit Landing Pages

122122 122

Integrate a Twitter feed to your XCC page using the HTML WidgetAllow users to see a customized timeline Show your Company‘s social side by integrating the timeline for your Company Hashtag into your Intranet/ Digital Workplace

5. Twitter Integration

123123

Translate text from and into over 50 different languagesWidget base design is customizable

8. Translator Widget

124

Position the Activity Stream anywhere on any XCC PageDisplay

individual Activity Stream Community Stream

Available within Communities Available for IBM Connections Cloud

5. Activity Stream Widget (I/II)

125125 125

Configure the Activity Stream Widget for Communities:

Use a Community as Content Source Filter Updates: Show All or Status Updates

5. Activity Stream Widget (II/II)

126

Shows all members of a Community with their profile Image

Turning tile shows the individual member’s role on the backside

Adjustable paging

9. Community Members Widget

126

127127 127

Displays all your subscribed communities as tilesCommunities can be opened with a single clickShows the Communities description on the tiles backside

10. My Communities Widget

128128

Allow Create: Open Form and create new records directly without leaving the user interface

FEB Widgets 2.0 (I/VI)

129129 129

New Editor Option: Add an unlimited number of content fields

FEB Widgets 2.0 (II/VI)

130130 130

New Editor Option: Filter by stage ID (i.e.: approvement stage)Allows you to filter submitted data

FEB Widgets 2.0 (II/VI)

131131 131

New Editor Option: Auto completion for choosing forms to displayClearer overview drop down menu

FEB Widgets 2.0 (III/VI)

132132 132

New Editor Option: Additional Table layoutInsert custom layouts

FEB Widgets 2.0 (IV/VI)

133133 133

New Editor Options: Add custom CSS to personalize FEB widgets even further

FEB Widgets 2.0 (V/VI)

134

IBM Digital Workplace Hub

Services & Partners

135

Demo

ShowcaseTechnical

ImplementationBudgetIntranet

Performance Intranet

Strategic Digital Workplace Hub

1 Day 1 Day 4-6 Days 8-12 Days > 15 Days

UI Customization, Demo Content ✔

XCC Installation ✔ ✔ ✔ ✔

Webmaster Enablement ✔ ✔ ✔ ✔

Design Concept, UI Customization ✔ ✔ ✔

Information Architecture Consulting ✔ ✔

Internal Communications& LOB Coaching

✔ ✔

Governance, Guidelines, Templates ✔

Profile Customization & Personalization ✔

Multisite Concept Implementation ✔

Legacy App Integration ✔

Content Migration ✔

TIMETOACT Professional Services for XCC

136

Sample Implementation Roadmap

Enablement & Training

Internal Marketing

LOB Apps & Use Cases

Custom Apps Development

Conception & UX Design

Requirement Analysis

IBM Connections Implementation

Prototyping& Validation

3rd Party Apps

Governance & Guidelines

5 6 7

Kickoff & Strategy

1 4

IBM Connections Platform Family

2 3 8

IBM CNX & XCC Customization

Updates & Support

Managed Services

Bus

ines

sTe

chni

cal

137

50 IDWH / XCC Business Partners

138

CollaborationLet Us Talk About…

Share


Social Network

139

SocialColLABORation

Let Us Talk About…

140

“Firms come into being in order to enable human beings

to achieve collaboratively what they could not achieve alone.

If one accepts this as the true purpose of any organi-zation, then the main focus of executives’ attention should be on how to foster collaboration within their companies.”(Hansen and Nohria, 2004)

Collaboration is the Core of Every Organization

141

Bridging of Locations

142

Bridging of Departments

143

Bridging of Projects

144

Bridging of Generations

145

Workplace Engagement Around the WorldIncreasing Employee Engagement by a few percentage points will create a huge impact.

https://hbr.org/web/infographic/2013/11/workplace-engagement-around-the-world

http://www.gallup.com/topic/employee_engagement.aspx





146

Accelerate InnovationsBridge Business UnitsBridge LocationsBridge GenerationsCreate SynergiesCross-Link KnowledgeFacilitate CollaborationFoster Corporate CultureIdentify Experts Increase EfficiencyPromote TransparencyReduce Mail Load

Enterprise 2.0 Benefits

147

The Connected Companies Will Prevail

148

Intranet Challenge

149

Home pageSee what is happening across your social network and access the social data that is important to you.

Profiles Find and discover the expertise you need.

CommunitiesWork together with people who have common interests, roles and expertise. Also includes ideation, media gallery, and bridging capabilities.

BlogsPresent your ideas, receive feedback and make the most of the experience and opinions of others.

Micro-blogsReach out for help or share news with your network

BookmarksFind, save and share useful web-based content.

MailBring information and experts immediately into view by easily sharing conversations that would have otherwise been hidden in email, for faster and more informed decision-making.

ActivitiesView, manage and organize tasks and quickly complete them. Tap into your professional network.

WikisCreate and share content together with your teams and professional network.

FilesShare and discover documents, presentations, images with your colleagues. Eliminate system duplicates and reduce the amount of mail in your inbox. Provide rich social content & document management experience with add-on capabilities provided by IBM Connections Content Manager

ForumsExchange ideas with others and benefit from their expertise.

Social AnalyticsDiscover who and what you need to know through recommendations.

Polls and SurveysQuickly and easily gather feedback from clients, partners and customers.

DocsAdd IBM Docs online office productivity suite for more efficient document collaboration.

MobileAdd IBM Docs online office productivity suite for more efficient document collaboration.

DocsAdd IBM Docs online office productivity suite for more efficient document collaboration.

Enterprise Collaboration / IBM Connections

150

Application Integration

Let Us Talk About…

Do

ApplicationsApplicationIntegration

151

Application Integration today is mostly “on the glass”, i.e. in the frontend making use of JavaScript Event Handler Frameworks and without backend requirementsSingle Sign On is mostly done independent of the portal framework / serverIntegration Options

iFrame REST Service ConsumptionClipping Widget Custom Widget JavaScript Event Handler FrameworkForms Experience Builder

See Use Cases 15 – 19 for more information

Integration

152

Intranet

Strategies

153

Intranet Strategies for Communication & Collaboration1. Focus on Communication

2. Focus on Collaboration

3. Side-By-Side Communication and Collaboration

4. Enhancing Communication with Collaboration

5. Integrate Communication into Collaboration

We Evaluated 5 Intranet Strategies

Beware of Challenges & Pitfalls

154154

Inefficient collaboration with mail and file servers All knowledge locked up in mail- and file-serversNo expert identificationNo employee participationNo informal learningNot appealing to young employees accustomed to social media

Focus on Communication

Internal Communi-

cations

154

155155

Using an Internet CMS for Intranet

Web Content Management Systems are made for the Internet. That’s where the money is. Typical focus:

Pixel Perfect Layout, Asset Management, Approval Workflows…Multisite Management, Commerce Support / Conversion Optimization (Analytics, Campaign & Lead Management, Targeting)

These features are mostly irrelevant in the Intranet and just increase cost and complexity.

155

The Sad Story of the IntranetA modern tragedy experienced by companies around the world

156156

Using an Internet CMS for Intranet

Web Content Management Systems are too complicated for occasional users from LOB

Poor LOB AdoptionOutdated Content

Web CMS market size for Intranet shrinks, grows rapidly for the Internet. In 3-5 Web CMS Intranet will be a separate market or vanish.

156

The Sad Story of the IntranetA modern tragedy experienced by companies around the world

157

2. Focus on Collaboration

Intranet Strategies

158158

Difficult to communicate the organization’s priorities, strategy, values.Difficulty to distinguish opinions and ideas from binding / formal information and directives.Difficulty to identify important information.No structure, everything sorted by last update / popularity.

Focus on Collaboration

Peer-To-Peer Collaboration

158

159159

Knowledge Workers are only a small minority in most companiesIntroverted People are not comfortable exposing themselves Without a broad lobby Social Intranet projects are often delayedSocial Intranet can not be sustained by Knowledge Workers alone


159

160

3. Side-By-Side Communication

and Collaboration

Intranet Strategies

161

How should managers communicate, as themselves (“Mike the Manager”) or through Internal Communications

(“the Manager Mike”)?Where should employees look for content? On the Web CMS based Intranet or in IBM Connections?

Side-By-Side Communication and Collaboration

Will Cause Schizophrenia

162162

Content FragmentationSome managers choose to communicate as themselves using the collaboration platform (“Mike the Manager”)Some managers choose to communicate thru internal communications using the Web CMS (”The Manager Mike”)


Attention FragmentationSome users refrain from the internal communications / web CMS based Intranet (“I do not need propaganda”)Some users refrain from the collaborative platform (“If it is important it will be published by Internal Communications”)

162

163163

User ChallengesEmployees have to search the Web CMS based Intranet and the Collaborative / Enterprise Social Software platform Employees need to distinguish between

Official / Unofficial ContentContent from Business Unit run by “Mike the Manager” and Content from Business Unit run by “The Manager Mike”


Content Overlap, Redundancy and Inconsistency

Ideas are developed in collaborative platform, need to be republished on communication platformSome content is inevitably going to be stored in different versions in both platforms

163

164164

Government ChallengesInternal Communications defines “their” Web CMS based as the mandatory default homepageContent Policy: All binding and relevant content from ESS in Web CMS


164

165

With more than one platform there CAN NOT be a Single Point of Truth



166

4. Enhancing Communication

with Collaboration

Intranet Strategies

167167

For enhanced Web CMS: Insufficient capabilities

Activity Stream / Social capabilities / Enterprise collaboration missing.

For integrated platforms: Inconsistent UI

Users must leave communication homepage for collaboration.Content fragmentation, overlap, redundancy and inconsistency, governance problems.

Enhancing Communication with Collaboration

Insufficient collaborationCollaboration integrated into communication will never reach critical mass to become self sustaining.Intranet 2.0 based on user generated content / Enterprise 2.0 will not be achieved.

167

168

5. Integrate Communication

into Collaboration

Intranet Strategies

169169

No content overlap, redundancy, inconsistency Social software is more popular with employeesUser generated content grows much faster than centrally managed content

Integrate Communication into Collaboration


169

170

IntegrateCommunication

into Collaboration

Enhance Communication

with Collaboration


Share

Focus on Internal Communications

Know

Intranet Strategies

Side-By-Side Communication

and Collaboration

Share

Know

171

Summary

Appendix

172

XCC is an extension for IBM Connections On-Premises and Cloud. XCC enhances IBM Connections with classic Web Content Management and Application Integration capabilities. XCC leverages and utilizes IBM Connections for authentication, authorization, content storage, content approval, search, notification etc.With XCC it is much easier to compete against Microsoft SharePoint and JiveWith XCC and FEB you have a rapid application development for Line of Business Applications

Summary

173

With XCC it is easy to create use cases for all employees, not just for knowledge workers.XCC brings structure to IBM Connections.XCC dramatically increases IBM Connections utilization and ROI.

Summary

174

XCC Customer ScenariosAlternative Use Cases for IBM Connections and XCC – Web Content & Custom Apps Extension

Focus on Communication

Company culture not ready for enterprise wide collaboration

Start with internal communication now, open up to collaboration later (can never add enterprise collaboration to a web content management)

ImproveCollaboration

Bring structure into IBM Connections

Create managed landing pages for important communities, business units and locationsCreate a navigationCreate an Onboarding Wizard for new employees

Communication and Collaboration

Avoid attention fragmentation between competing platforms

Avoid content overlap, content redundancy, and inconsistencyCreate a Single Point of TruthEngage employees

Digital Workplace Hub

Everything is in one place, employees do not need to go anywhere else

Integrate internal communication, enterprise collaboration and custom applications into one intuitive user interface

175

About TIMETOACT

GROUP

176

Felix Binsack, Jason Gary, Susanne Maier, Michael Gollmick, Christian Luxem and Tim Peteler meet in Cologne.

The IBM Connections roadmap will dramatically increase the IDWH / XCC capabilities - we love it !

IBM Connections & XCC Teams Meet

177177

Since 1994 Felix and his team developed numerous custom Line of Business Applications on the basis of IBM Notes & DominoOn January 19th 1997 Felix developed the first Web Content Management System on Domino 4.6In 1998 Felix founded TIMETOACT. The company specializes on creating Intranet, Extranet and Internet projects with Lotus Domino.

TIMETOACT Intranet Experience

177

178178

In early 1999 TIMETOACT launched Bayer News Channel, the Intranet of the Bayer AG (120.000 employees). TIMETOACT has worked closely with Internal Communications (and Marketing) departments ever since.


178

179179

In 2000 TIMETOACT developed the first release of product TIMETOWEB, a Web Content Management System. Over the years we enhanced TIMETOWEB with more and more collaborative functionalities and added interfaces for custom applications.Hundreds of Intranet websites were created with TIMETOWEB throughout the Bayer cooperation and many other companies.Hundreds of custom Line of Business Applications were developed using the TIMETOWEB APIs.


179

180180

In 2007 IBM Connections emerged as a leading Enterprise Social Software Platform. TIMETOACT embraced the software and developed many best practices.In 2012 TIMETOACT invented the “Custom Homepage” for IBM Connections. In 2013 the product was renamed to "XCC - Web Content Management Extension for IBM Connections". In 2015 applications were added and name changed to "XCC - Web Content & Custom Apps Extension for IBM Connections". In 2016 TIMETOACT started marketing IBM Connections and XCC as the "Universal Intranet". IBM started in 2016 to market IBM Connections and XCC as the “IBM Digital Workplace Hub”

XCC Product Chronology

180

IBM Digital Workplace Hub

181181

Simplify and Improve IBM Connections Administration, Content Management and User Management http://connections-apps.com/cat

Self Services and User Management, Password and Security Management for External (Guest) Users http://connections-apps.com/uam

Integrate Internal Communications and Custom Applications into IBM Connectionshttp://connections-apps.com/xcc

TIMETOACT Products for IBM Connections

181

http://connections-apps.com/cat

http://connections-apps.com/uam

http://connections-apps.com/xcc

182

TIMETOACT is a CNX Full Spectrum Provider

Implementation Rollout Adoption

ITLO

B

Deployment

Information Architecture Consulting

Web Content Management Extension (XCC)

Quick Start Kit

Help CenterTraining Coaching

CI Adoption Widget Development / Legacy Data Integration

Connections Administration Toolkit (CAT)

Consulting

Hosting

Gamification

MarketingBranding

Governance

Support

Admin TrainingsUser Access Manager (UAM)Sign In Mgn.

Asset / Best Practice ServiceProduct

Profile Extension

The ROOTS and FRUITS of a Successful Social Intranet Implementationhttps://socialintranet.org/

Our Social Business Implementation Checklist

Architecture & ConsultingApplication & Mobile Development Interface Design & User ExperienceCognitive ComputingCloud Strategy & MigrationManaged Services, Support & TrainingSoftware Licensing

We enable the Connected Company

Digital Workplace & Productivity

Process Integration & Automation

Commerce & Marketing

Business Intelligence

Mail & MobileCollaboration & Social NetworksChange ManagementLine of Business Apps

Digital AdvisoryFull Service E-CommerceOnline Performance

Business Process ManagementEnterprise Integration Decision OptimizationIdentity & Access Governance

Financial DashboardsPrescriptive AnalyticsData Warehouse & Logistics

IT Services

Driving Digital Transformation

Mission

We Enable the Connected Company – We Drive Digital TransformationWe maximize your Return on Investments in Software Platforms

We want to be your Trusted AdvisorValues

Active, Ambitious, Diligent, Helpful, Respectful, Responsible, Successful

Facts

Over 280 Employees, 52 MM € Revenue, Owned and Managed by Founders, Offices in Cologne, Munster, Munich, Mannheim Augsburg, Stuttgart – Amsterdam, Vienna, Zurich

Services

Consulting, Agile Development, Digital Experience, Information Architecture, Integration, Cloud Migration, Deployment, Change Management, License Management, Managed Services, Training

Expertise

E-Commerce, Customer

Experience, Web Analysis

Business Process Integration &

Automation, EAI, math. Optimization

Business Intelligence, Digital Workplace, Identity & Access Management, Intranet,

ISV, Mail, Mobile, Portals

BPM, Digital Workplace, Mail, Migration, Mobile

Audit, BI, Cloud, Collaboration,

Intranet, Digital Workplace, Workflow

Products

IBM: Commerce, Digital Analytics, Tealeaf, Watson

– Google Analytics, Shopware

IBM: BPM, BlueWorks,

CPLEX, C:D, IIB, Process Server, MQ,

Sterling

IBM: Cognos, TM1, Connections, Docs, Domino, Portal, SameTime, Watson –

BetaSystems, Cubeware, CyberArk, Dell, ForgeRock, Infor, Orcale BI, RSA, Talend

Google: Apps for Work, App Engine –

Office 365, ServiceNow

Office 365, SharePoint, Azure, BizTalk, Xamarin,

SQL-Server

186

Infos & [email protected]://connections-apps.com/xcc+49 221 97343 0

Felix Binsack XCC Product Idea & Sponsor+49 221 [email protected]

Philipp van den Boom XCC Inside Sales+ 49 221 [email protected]

Babett Schäfer Consultant+ 49 221 [email protected]

Call or Mail us for Questions!Tech Support [email protected]://xcc-support.timetoact.de+ 49 221 97343-53

Björn GreulichXCC Inside Sales+ 49 221 [email protected]

Jan Hendrik GroeneConsultant+49 89 [email protected]

Otto FoergConsultant+49 89 [email protected]

mailto:[email protected]












187

Thank you for your interest

[email protected]+49 221 97343 0http://connections-apps.com/xcc

