Service Provisioning

Service Provider Consulting

Microsoft Consulting Services harvests the knowledge, experience, and tools established by designing and operating some of the largest service offerings in the world, including Outlook.com, Windows Azure, and Office 365. Service Provider Consulting is a portfolio of guidance, automation, and expertise from Microsoft to help hosters, outsourcers, government, telecommunications, and other providers build monetization strategies, accelerate services offered to the market, onboard customers, and optimize the delivery of service offerings.

Provision Service OfferingsBusinesses continue to rapidly offload their IT operations and critical workloads to service providers. As a Service Provider, you face a wide range of challenges  to accommodate the growing demand, such as:• Expanding your service offerings• Targeting new markets and customer segments• Adding new applications as-a-service• Integrating applications and capabilities for end-to-end customer scenarios• Operating leanly, and streamlining client/tenant onboarding activities

Standardized Architectures, Accelerated Time-to-Value

You want to offer high-value services such as collaboration, unified communications, database, social, storage-as-service, and cloud-managed security, but how do you do it in a supportable, securable, and scalable manner? Deploying, provisioning, and managing the service offering – including the supporting infrastructure and management technology – can be a lengthy, expensive, and human-intensive process. It is critical to invest in technology and process that streamlines implementation and management, allowing rapid and agile responses to market and client demand. These investments can allow you to focus on fully developing the service offerings that will set you apart from your competition.

Microsoft Consulting Services (MCS) can help you address the design, architect, deploy, provision, manage, operate, and support challenges. The Service Provisioning Solution Offering provides deployment automation and guidance that are aligned with structured application design guidance. The design guidance is extrapolated from Microsoft’s experience deploying and operating Microsoft’s Global Foundation Services data centers and the Office 365 service, as well as our experience advising and supporting customers and providers from around the world.

MCS partners with you to:• Assess your infrastructure and management systems and processes• Assess your service offering architecture• Implement Cloud Pack package(s):

• A data-driven deployment methodology that allows deploying unique instances of the service offering by modifying only the data

• A sample self-service portal to define the service offering and to request and monitor deployments

 Microsoft Consulting Services offers the knowledge, experience, and tools to help you deliver differentiated solutions, with faster times to market and quicker returns on your investments. This offering consolidates the tools and guidance needed to implement and manage an advanced service offering built on the Windows Server 2012 (and R2) operating system, with Microsoft System Center 2012 SP1 (and R2).

For more information about Consulting and Support solutions from Microsoft, contact your Microsoft Services representative or visit www.microsoft.com/services

A Cloud Pack package contains the fabric management artifacts required to deploy a workload such as Microsoft Exchange, Microsoft SharePoint, Microsoft Lync, Microsoft SQL Server, Windows Server, or Active Directory in a rapid, repeatable, data-driven manner. Data-driven deployments allow a common set of automation artifacts to deploy your unique customer/tenant/scenario environments simply by modifying the configuration data.

The potential benefits include:• Driving consistency into your automation and deployment processes, raising the

quality bar• Enabling unattended installation and configuration of the service offering• Reducing time-to-deploy and speeding time-to-market• Focusing your resources on planning, designing, and implementing the value-added

capabilities of each service offering

To deliver the solution that best aligns with your portfolio strategy, MCS provides:

Solution Alignment Workshops: MCS Consultants will share the technical requirements and dependencies and solicit information about your current processes, capabilities, and environment to guide you through the issues, concerns, and decisions.

Cloud Packs: These packages provide structured deployment guidance, a consistent deployment framework, and application-specific automation artifacts. They aid the automated deployment of scalable and supportable structured architectures that can help lower operating and support costs.

Rapid Assessment Program as a Service: Support agent-less collection of configuration and operations data. Introduce innovative analysis to determine alignment with Microsoft structured architecture guidance. Results reports can serve as a measurable benchmark to validate the deployed environment.  

Related Offerings

Service Envisioning: Using industry benchmarks and analysis of the fixed and variable costs, Microsoft Consulting Services works with you to plan and build a business case for launching a new workload service in the market.

Service Onboarding: With standard and effective identity, fabric, and fabric management patterns as well as hardened security models, Microsoft Consulting Services assists both you and your customers in helping to make the transition to a new service simple and more secure.

Service Integration: MCS can assist you in integrating your new service into billing, portal, and service catalog systems.

Microsoft Consulting ServicesMicrosoft Consulting Services is a global team of professionals who are dedicated to helping organizations make the most of their investment in Microsoft solutions. Microsoft Consulting Services interacts with customers more than 715 million times a year, helping them plan, deploy, support, and optimize our technologies. We also work closely with Microsoft Partners by sharing our technological expertise and product knowledge on a regular basis.

Service ProvisioningPotential BenefitsAccelerate time to value

Optimize infrastructure

Help lower costs

Differentiate services

Expand to new customers