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TRANSCRIPT
Selling Your Home
Prepared for Jonathan and Peggy Smith
Property at 1234 Elm Street, Anytown, USA
Presented by
Mary Meyers
Real Living Real Estate
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Getting Started
Selling Your Home
Selling Your Home I 2
Premier Service®
What is Premier Service?
Premier Service is our personal guarantee of
delivering to our customers a measurably superior
and highly satisfying service experience.
• I am committed to listening closely to you to
understand your needs and expectations
• I will commit to those needs and expectations in
writing
• You have the opportunity to grade my service by
completing and returning a survey to an independent
third party
Selling Your Home I 3
A Successful Home Sale
Selling Your Home
Selling Your Home I 4
Selling your house is a complex process
Getting Started
• Needs Analysis
• Pricing Strategy
• Staging and Repairs
• Marketing Activities
Negotiating
• Feedback and Adjustments
• Negotiations
• Evaluations and Counter Offers
• Loan Application and Approval
Facilitating the Offer
• Inspections and Appraisals
• Title Work
• Closing Process
• Financial Disbursements I’m with you every step
of the way.
Marketing Your Home
Real Estate Consumers
Online Buyers
90%
87%
of buyers start online
of buyers rely on a
real estate agent and their resources
Marketing Your Home I 6
Real Living Marketing System
Communication Methods
Choosing from a large universe of possible channels, Real Living agents create the
right mix of communication methods for your market and your property.
Get to the
Market
First & Fast
Get to the
Market
First & Fast
Marketing Your Home I 7
Digital Marketing
e-Communications
Real Living syndicates to these and other top real
estate websites to ensure your home is viewed by as
many consumers as possible.
And its syndication network of more than 50
newspaper real estate websites.
* This site is employed to promote luxury listings priced at $1M or more.
*
Marketing Your Home I 8
RealLiving.com
Real Living’s Internet Strategy
www.agentname.com
• Your home marketed on my site
• Your home given preference
www.mybrokerssite.com
www.mylocalmls.com
Replace with Screen Shot of Your Web Site
Marketing Your Home I 9
Listing Enhancements
Photos and Property Information
e-Newsletters
I can feature your home in my e-Newsletter, which
is delivered monthly to potential customers.
Cards/Flyers/Virtual Tours
95% of our marketing materials may be emailed or web-
posted. That means I can promote your property across the web at
sites like Craigslist and at our community sites or send materials as
visual emails to my professional network or potential buyers.
Marketing Your Home I 10
Social Media
Marketing Choices
• Twitter address:
• LinkedIn:
• YouTube:
• Facebook address:
• Myspace address:
• (list how to find you on various social media)
Marketing Your Home I 11
Mobile Marketing
Marketing Choices
Anytime, Anywhere Convenience.
I can send photos and information to a
potential buyer’s computer, smart phone
or tablet.
Our internet sites are optimized to detect
a searchers device type and deliver our
content for smart phone, tablet and pad or
desk top computer.
Marketing Your Home I 12
Traditional Marketing
Marketing Choices
Yard Signs,
Open Houses,
Home Staging,
Network Feedback,
And ME!
Marketing Your Home I 13
Pricing Your Home
Real Steps
Pricing Your Home
• Proximity to area amenities, schools and destinations
• Access to major highways and public transportation
• Structural and mechanical systems
• Curb appeal and décor
• Staging for sale
Location
Property Condition
Price is Influenced by Several Factors
• Interest rates and financing options
• Competition from other homes
• Economy and consumer confidence
Market Condition
Pricing Your Home I 15
Real Steps
Pricing Your Home
Maximizing Your Sale by Pricing Right
Above Market Value
• Limits the number of interested buyers
Fair Market Value
• Helps maximize profit
• Attracts buyers
• Increases your chance for a faster sale
Below Market Value
• Reduces profits
• Limits your options if your home doesn’t sell
quickly
Interest is highest in the first few weeks!
Pricing Your Home I 16
Real Steps
Pricing Your Home
Our Local Market
• Your neighborhood average time on market
• Your neighborhood average sales price
• Percent above or below asking price
• Factors influencing our local market
Pricing Your Home I 17
Real Steps
Pricing Your Home
• Your reference to sales price of
similar properties
• Guide to developing listing price
• I will do a comprehensive Comparative Home
Marketing Analysis
What is Your Home Worth?
Comparative Home Analysis
Pricing Your Home I 18
Representing Your Home
Mary Meyers
Real Living Real Estate Agent
My Mission
To help you attain the highest possible price in the shortest
amount of time while negotiating the details and
representing your best interests.
Credentials
• Full time Real Estate Agent
• 8 years member National Association of Realtors®
• Premier Service® Trained
• 98% Customer Satisfaction Rating
• Graduate Realtors Institute
Mary Myers, GRI
Representing Your Home I 20
Real Living Real Estate
My Company
Launched as the 7th largest real estate brokerage in America
Earned the Inman Innovator Award as the Most Innovative Real
Estate Franchise
Named the Most Productive Agents In The Nation – REALTOR®
Magazine and The Most Promising New Brand - the Swanepoel
TRENDS Report
Top 10 Newsmakers – the Swanepoel TRENDS Report
Named the Fastest Growing Real Estate Brand by REALTOR ®
Magazine*
CEO, CMO and COO recognized in Inman Top 100 Leaders
2002
2008
2009
2011
2012
2006
*Based on net offices opened/closed between 2009-2011 as shown NAR’s July/August REALTOR® Magazine 2011 Franchise Report
Real Living Real Estate is a network brand of HSF Affiliates LLC, which is majority
owned by HomeServices of America, Inc.™, a Berkshire Hathaway affiliate.
Representing Your Home I 21
Real Living Real Estate
My Network
• 400 offices
• 8,000 agents
Representing Your Home I 22
Meet My Team
Insert your office name here
At Your Service
Name – Office Manager
Name – Transaction Coordinator
Name – Marketing / Showing Coordinator
Name – Mortgage Consultant
Representing Your Home I 23
My Roles & Responsibilities
Premier Service®
I will listen to your goals, always be responsive, share
customer feedback promptly and use my professional skills to assure your home sells quickly.
Trusted AdvisorSM
Comparative Home Analysis
Pricing
Listing
Merchandising Recommendations
Estimate of Proceeds
Financing Options
Seller Disclosure Documents
Seller Updates
Customer Feedback
Representing Your Home I 24
My Roles & Responsibilities
Premier Service®
I will help you evaluate offers and steadfastly represent your
interests throughout the sale, always respecting your confidentiality.
Skilled NegotiatorSM
Review Offers
Answer Objections
Expedite Buyer’s Offer
Negotiate Price and Terms
Contract Contingencies
Finalize Purchase Agreement
Complete Negotiations
Representing Your Home I 25
My Roles & Responsibilities
Premier Service®
I will develop and implement a Marketing plan utilizing all
channels that are appropriate for your property, and work to
ensure that the sale is finalized, smoothly and efficiently to
your satisfaction.
Expert FacilitatorSM
Promote to Real Living Agents
Promote to Local
Real Estate Agents
Yard Sign
Multiple Listing Service
Marketing
• Internet
• Direct Mail
• Listing Ads
• In & Out-of-Town
Buyer Contacts
Showings
Open Houses
Inspections
Property Survey
Closing
Possession
Representing Your Home I 26
Premier Service® Commitment
Premier Service
Premier Service Promise
• Listen to your needs.
I will deliver a service experience based on
your needs and desires.
• Establish clear expectations.
I will explain the roles I play and how we will
work together.
• Commit to a plan.
I will design a plan to deliver on those
expectations.
• Perform the service.
I will deliver on my commitment.
• Solicit your feedback.
You will be asked to complete a survey,
which will be used to measure and evaluate
my performance.
Representing Your Home I 27
I Stay Connected
Representing Your Home
Office Phone:
Cell Phone:
Email:
Facebook:
Twitter:
LinkedIn:
My Web Site:
My policy on returning calls:
Anytime. Anywhere. Everyday. Everywhere.
Representing Your Home I 28
Equal Housing Opportunity
Representing Your Home
Everyone benefits from an open housing market.
Restrictions limit the pool of homes for sale and
hinder those who are hoping to sell.
Federal Law – Right of Every Buyer.
Representing Your Home I 29
Let’s Get to Work
Representing Your Home
My Mission
To help you attain the highest possible
price in the shortest amount of time while
negotiating the details and steadfastly
representing your interests.
I’m ready to put Premier Service®
to work for you! Mary Myers
GRI, ABR
Representing Your Home I 30