selecting the 'right' ecommerce plaform

20
Choosing the ‘Right’ eCommerce Platform Roy Rubin Founder and CEO, Varien [email protected]

Upload: varien

Post on 20-May-2015

950 views

Category:

Technology


0 download

TRANSCRIPT

Page 1: Selecting the 'Right' eCommerce Plaform

Choosing the ‘Right’ eCommerce Platform

Roy RubinFounder and CEO, [email protected]

Page 2: Selecting the 'Right' eCommerce Plaform

The Magento Company

2008Launch of Magento 1.0Production Version

2001Founding of Varien as a web consulting firm

2004Varien transitions to specializing in open source eCommerce services

18-19th CenturyIndustrial Revolution. The world’s yet to discover the web or Magento :)

• Enterprise Open Source eCommerce platform • Version 1.0 released on March 31, 2008

• 490,000+ Downloads to Date• ~ 30,000+ live instances of Magento

• 41,000+ Registered Community Members

• 90+ worldwide corporate partners

• Fastest growing platform on the market

Page 3: Selecting the 'Right' eCommerce Plaform

Awards

www.magentocommerce.com

Page 4: Selecting the 'Right' eCommerce Plaform

jesu

The ‘right’ solution

Page 5: Selecting the 'Right' eCommerce Plaform

The ‘right’ solution

• FIRST – no perfect solution. Realize this early on!

• Look for a product you can build on

• Product that fulfills your primary objectives

• A provider you trust

Page 6: Selecting the 'Right' eCommerce Plaform

Getting Started – Understand Your Needs

• Internal Business Evaluation

• Competitive Landscape Evaluation

• Talk to Your Customers

• Network with Colleagues

• Learn Industry Trends

Page 7: Selecting the 'Right' eCommerce Plaform

Align the Team

• Involve team members in the process

• Talk in language they understand

• You’ll need their support!

Page 8: Selecting the 'Right' eCommerce Plaform

Features?

Page 9: Selecting the 'Right' eCommerce Plaform

Site Management

Multiple Websites And Stores

Administration Panel

Multi-lingual

One-click Upgrades

Customer Groups

100% Customizable Tax Rate Management

Web Services API

Roles And Users

Permission System

Multiple CurrenciesLocalization

Page 10: Selecting the 'Right' eCommerce Plaform

Site Management

Multiple Websites And Stores

Administration Panel

Multi-lingual

One-click Upgrades

Customer Groups

100% Customizable Tax Rate Management

Web Services API

Roles And Users

Permission System

Multiple CurrenciesLocalization

Mobile Commerce

Customer Groups

Bundled Products

Multi-tier Pricing

Free Shipping Option

Promotional Pricing

Flexible Coupons

Marketing Promotions

Cross-sells

Up-sells

Recently Compared Items

Recently Viewed Products

Url Rewrites

Search Engine Friendly Url'S

Landing Page Tool

Page 11: Selecting the 'Right' eCommerce Plaform

Site Management

Multiple Websites And Stores

Administration Panel

Multi-lingual

One-click Upgrades

Customer Groups

100% Customizable Tax Rate Management

Web Services API

Roles And Users

Permission System

Multiple CurrenciesLocalization

Mobile Commerce

Customer Groups

Bundled Products

Multi-tier Pricing

Free Shipping Option

Promotional Pricing

Flexible Coupons

Marketing Promotions

Cross-sells

Up-sells

Recently Compared Items

Recently Viewed Products

Url Rewrites

Search Engine Friendly Url'S

Landing Page Tool

Send To A Friend

Send To A Friend

Paypal

Checks/Money Orders

Google Checkout

Free Shipping

Saved Shopping Carts

Gift Messages

Create Account

Address BookGuest Checkout

One-page Checkout

Checkout

Newsletter Management

Polls

Google Site Map

Site Map

Rss Feeds

Wishlist

Reports

Product Comparisons

Faceted Navigation

Virtual Products

Batch Updates

Batch Import

Product Tags

Product Reviews

Re-orders

Order Status

Purchase Orders

Sales Report

Tax Report

Related Products

Product Zoom

Breadcrumbs

Page 12: Selecting the 'Right' eCommerce Plaform

Site Management

Multiple Websites And Stores

Administration Panel

Multi-lingual

One-click Upgrades

Customer Groups

100% Customizable Tax Rate Management

Web Services API

Roles And Users

Permission System

Multiple CurrenciesLocalization

Mobile Commerce

Customer Groups

Bundled Products

Multi-tier Pricing

Free Shipping Option

Promotional Pricing

Flexible Coupons

Marketing Promotions

Cross-sells

Up-sells

Recently Compared Items

Recently Viewed Products

Url Rewrites

Search Engine Friendly Url'S

Landing Page Tool

Send To A Friend

Send To A Friend

Paypal

Checks/Money Orders

Google Checkout

Free Shipping

Saved Shopping Carts

Gift Messages

Create Account

Address Book

Guest Checkout

One-page Checkout

Checkout

Newsletter Management

Polls

Google Site Map

Site Map

Rss Feeds

Wishlist

Reports

Product Comparisons

Faceted Navigation

Virtual Products

Batch Import

Product Tags

Product Reviews

Re-orders

Order Status

Purchase Orders

Sales Report

Tax Report

Related Products

Product Zoom

Breadcrumbs

Multiple Websites And Stores

One-click Upgrades

Tax Rate Management

Permission System

Mobile CommerceFree Shipping Option

Recently Compared Items

Recently Viewed Products

Url Rewrites

Gift Messages

Create Account

One-page Checkout

Checkout

Google Site Map

Wishlist

Faceted Navigation

Virtual Products

Order Status

Tax ReportProduct Zoom

Multiple Websites And Stores

Administration Panel

Mobile Commerce

Multi-tier Pricing

Flexible Coupons

Recently Compared Items

Send To A Friend

Checks/Money Orders

Newsletter Management

Site Map

Rss Feeds

Product Comparisons

Purchase Orders

Sales Report

One-click Upgrades

Mobile CommerceFree Shipping Option

Recently Compared Items

Gift Messages

Checkout

Google Site Map

Wishlist

Faceted Navigation

Virtual Products

Order Status

Page 13: Selecting the 'Right' eCommerce Plaform

Features

• Priortize – Critical– Nice to Have– Wishlist

• Focus on features that impactthe bottom line (conversions?)

• Be careful of bloat

Page 14: Selecting the 'Right' eCommerce Plaform

Documentation

• Document Everything!

• Features

• User Flows

Page 15: Selecting the 'Right' eCommerce Plaform

Map The Path

• Project Plan

• Multi Phases?

• Road to ROI

Page 16: Selecting the 'Right' eCommerce Plaform

What are the Options?

• In-House

• Open Source

• Bespoke / Custom / Outsourced

• On-Demand (Saas)

• Licensed Solution

• Hybrid

Page 17: Selecting the 'Right' eCommerce Plaform

Relationship

• What do you expect?

• Can the vendor offer theservice?

• References

Page 18: Selecting the 'Right' eCommerce Plaform

RFP / RFQ

• Details. Details. Details

• Give opportunity to speak up

• Reasonable timeframe

• Due diligence

Page 19: Selecting the 'Right' eCommerce Plaform

Conclusion

• Understand your goals

• Articulate the requirements

• Select a platform for the longterm

• Work with a provider thatmatches your culture

• Be Driven. Nothing but success!

Page 20: Selecting the 'Right' eCommerce Plaform

[email protected]

Slides available at:

www.magentocommerce.com/eec