selecting the best business phone system

Selecting the Best Business Phone

System

Choosing a phone system for a business can be a challenge, especially if the ones making the decision are busy executives and really do not have the time to learn the basics and to research all of the options available.

More info on:http://www.hipcom.com.au

http://www.hipcom.com.au/

If the business is a sole proprietorship or a small business of twenty staff members or less, a few phone lines and a plain old telephone system (POTS) may be sufficient. However, if the business begins to grow and add more employees or open another location, then it may need a more sophisticated solution.



With advances in technology, more and more businesses are moving from land line phone services to Internet Protocol solutions. These technological solutions do, however present challenges to companies looking for new phone systems.



Voice over Internet Protocol (VoIP) is considered by many as the voice technology of choice. With a VoIP business phone system, a company can converge voice and data into a single platform which allows executives and management to avoid the hassles of dealing with multiple service providers.



Another recent innovation is the virtual PBX which uses the cloud to facilitate scalability. This allows companies to quickly add or remove users and phones without any of the traditional complications. More info on:

http://www.hipcom.com.au


These cloud-hosted telecom systems are also perfect for disaster recovery since the data and the equipment is managed in a secure data centre allowing communications to continue.



A cloud-based VoIP phone system should be considered by companies who have remote or mobile workers and who have multiple locations. This type of telecom system provides the maximum flexibility and expandability for a company and can quickly be tailored to meet a company's changing organizational requirements.



Factors to Consider in Choosing VoIP System

1. The company should clearly understand all fees, upgrade charges, and any equipment charges.

2. They should check on the length of the contract (most are for 24 to 36 months) and know about any costs for early termination.



3. They should understand how the new business phone system will be installed. Will the vendor do the installation or will the phones be sent to the company and the staff be expected to install them?

4. They should have a clear understanding of what customer support will be provided. This can vary greatly between telecom providers so this is a very important factor to clearly understand.



Businesses need to carefully choose their business phone system to ensure it meets all their company's current and future requirements. With all the technological advances in telecom solutions, selecting a flexible option like VoIP helps a company stay competitive.

