SECTION 1.1OVERVIEW OF THE RESTAURANT AND FOODSERVICE INDUSTRY

Chapter 1Foundations of Restaurant

Management & Culinary Arts

Study Questions

What are the two segments of the foodservice industry?

What are the types of businesses that make up the travel and tourism industry?

Throughout the history of the United States, how has the hospitality industry grown?

The Restaurant and Foodservice Industry

What are the two segments of the foodservice industry?

The Restaurant and Foodservice Industry

What are the two segments of the foodservice industry?

CommercialNoncommercial

COMMERCIAL SEGMENT

80 % of the restaurant and foodservice industry

Types of foodservice include:• Restaurants• Catering and banquets• Retail• Stadium• Airline• Cruise ships

Restaurants

Table 1.1 Restaurant Segment Definitions

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Restaurant Segment Services Offered Average Per-Person Dinner Check

Family Dining Full-Service Restaurant Servings staff provides service, and the order is taken while the patron is seated . Patrons pay after they eat.

$10 or less

Casual Dining Full-Service Restaurant Servings staff provides service, and the order is taken while the patron is seated . Patrons pay after they eat.

$10-25 range

Fine Dining Full-Service Restaurant Servings staff provides service, and the order is taken while the patron is seated . Patrons pay after they eat.

$25 or more

Quick Service(also known as Fast Food) Restaurant Establishment primarily engaged in providing foodservice where patrons generally order or select items and pay before eating. Food and drink may be consumed on premises, taken out, or delivered. Also includes snack and nonalcoholic beverage bars.

$3-6 range

Quick-Casual Restaurant Quick casual restaurants are defined as attractive and comfortable establishments serving freshly prepared, wholesome quality, authentic foods in a reasonably fast service format.

$7-$9 range

Catering and Banquets

The menu is chosen by the host of the event for a specified number of people.

May have their own facility or may also be located in another business, such as hotel or a convention center, and provide foodservice to that business’s customers.

They may also do off-site catering, which involves preparing food at one location and delivering it to the guest’s location.

Retail

Stores offer prepared meals that can be eaten in the store or taken home.

Examples include: Supermarkets Convenience stores Specialty shops Selling limited items such as sodas, sandwiches, and

candy Vending machines Dispense various types of food, such as sodas,

sandwiches, and candy

Stadiums

Range from peanuts in the stands to fine dining in the luxury suites.

Some stadiums have privately run foodservice operations.

Most use large-scale contractors to handle the business.

Airlines

Especially on transatlantic flights, will offer meals, sometimes more than one, to help passengers adjust to time difference.

Range form simple beverage in short-haul economic class to a seven-course gourmet meal using real dishes and glassware.

In USA many airlines no longer offer meals for travel within the United States, although they can bring food purchased at the airport onto the plane.

Cruise Ships

Food is available 24/7

Options range from casual dining and buffets to elegant dinners to room service.

Food selection varies from steak, vegetarian to children’s meals and pizza

Noncommercial Foodservice Segment

20% of the foodservice industry This segment prepares and serves food in support of some

other establishment’s main function or purpose. Categories in this segment include:

Schools and universitiesMilitary bases and shipsHealth-care facilities (hospitals and long term care

facilities)Businesses and industries offer foodserviceClubs and member-based facilities, golf alumni

athletic• Typically handled in two ways contract feeding and self-

operators.

The Restaurant and Food Service Industry

What are the types of businesses that make up the travel and tourism industry?

The Big Picture: The Hospitality Industry

Restaurants are a component of the hospitality industry.

Hospitality falls under the umbrella of the travel and tourism industry.

Travel and Tourism is defined as the combination of all of the services that people need and will pay for when they are away from home. This includes all of the businesses that benefit from people traveling and spending money, such as transportation or restaurant.

Hospitality refers to the services that people use and receive when they are away from home. This includes among other services, restaurants and hotels.

Tourism

Tourism is travel for recreational, leisure, or business purposes.

Tourist attractions range from museums, theme parks, monuments, sporting events, zoos, and shopping malls to national and state parks, safaris, and adventure tours.

What are some tourist attractions around our area?

Transportation

Tourist travel in a variety of ways.

AirplanesTrainsCharter servicesBusesCarsShips

Hospitality

Table 1.2 Hospitality Segments

Hospitality Segments Examples

Foodservice HotelsRestaurantsRetail establishments

Lodging HotelsMotels Resorts

Event Management StadiumsExpositionsTrade Shows

People who work in the lodging business and serve customers need to know what’s happening in town, what there is to do and see, where to eat, and how to get from one place to another.