SCLS DELIVERYTrends, Directions,

Decisions and Goals

2012 & Beyond

DELIVERY IS SHARING

ITEMS PER BASKET

2002 = 34.37

2011 = 41.06

THE COMPETITION

Amazon - 1995Netflix - 1999iTunes - 2001

I DO WHAT HOW?

Play, Stop, Pause

Download, Save, Export

DELIVERY VOLUME

1994 to 2008 delivery volume grew nearly 700%

42 straight delivery volume samples showing growth.

In our last 8 counts, we’ve seen a volume drop in 6 of them.

2009-2011 delivery volume has dropped about 5%-6%

FUTURE OF SHARING

THE HANDLING CHAIN

Shelf Transit Patron Patron Transit Shelf Libraries: process 20,000 incoming items Delivery: sort 20,000 items picked up Libraries: prepare 20,000 items for next day’s

delivery 60,000 items x 1 sec. = 16 labor hours

THERE’S SOMEONE ELSE

Shared route costs Shared overhead costs Most PL Systems going

to 4-day UW planning to stay at

5-day Expect changes to

happen over many years

DELIVERY SERVICE CHANGES

4 LONG ROUTE SHIFTS

5 PM METRO ROUTE SHIFTS

6 COUNTY ROUTE SHIFTS

5 AM METRO ROUTE SHIFTS

DELIVERY SERVICE CHANGES

4 LONG ROUTE SHIFTS

5 AM METRO ROUTE SHIFTS

6 COUNTY ROUTE SHIFTS

5 PM METRO ROUTE SHIFTS

WHAT COULD BE NEXT?

Reduced Saturdays Reduced 2nd daily

deliveries to larger Dane libraries

Reduced Frequency M-F

COSTS

Increases in fuel, health insurance rates, facility, vehicle and liability insurances

Balanced by

Employee contributions to health insurance and retirement, and staffing changes