SARAH MALLON949-584-9722 sarahmallon@cox.net

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SUMMARYDedicated sales professional manager with over five years of diversified experience in real state acquisitions and sales, and retail sales. Strengths include interpersonal, time management, and client outreach skills. Possesses a strong track record of relationship building and meeting and exceeding sales goals, while incorporating Best Practices. Works well under pressure both independently and as part of a team in a deadline driven, fast-paced environment. Adapts quickly to changing conditions, while completing multiple tasks within required time frames. Flexible travel schedule.

Real Estate Acquisitions and Sales Voice of Customer (VOC) Project and Budget Management Branding and Marketing Listening and Presentation Skills Product Knowledge and Application

Relationship Building and Communication Skills Negotiation and Conflict Resolution Analytical and Problem Solving Skills Microsoft Suite and Client Sales Software

PROFESSIONAL EXPERIENCEELIZABETH ARDEN COSMETICS, New York, New York 2009 – PresentCounter Manager, Macy’s Inc., Mission Viejo, CA Build and maintain relationships by regularly communicating with new and existing clients, resulting in being

recognized as first manager nationally to penetrate customer base with best-selling product by over 40%. Utilize numerous tools, include VOC to strategically plan and coordinate, and administer various events to

showcase product line, resulting in increased client brand awareness and loyalty. Train and mentor associates in product knowledge, client development, and retention. Track and maintain inventory, resulting in decreased product loss. Partner with district vendor to conceptualize sales and forecasting, resulting in exceeding sales goals.

CHRISTIAN DIOR SE, Paris, France 2008 – 2009Sales Consultant, Perfumes and Cosmetics Division, Macy’s Inc., Mission Viejo, CA Designated to host national product events as a result of strong product knowledge, customer base, and

exceeding sales goals. Developed strong product knowledge, which resulting receiving companywide national goal award. Monitored and grew client book, which resulted customer loyalty and surpassing monthly sales goals.

FM SYSTEMS, Santa Ana, CA 2007 – 2008Sales Engineer Developed and implemented marketing sales strategies, which resulting in being in top 10% of sales group. Prepared product contracts for client approval. Kept abreast of product lines, market and sales trends, which resulted in effectively meeting client needs. Grew client base by performing cold calls.

PICK UP THE PIECES – FOSTER RESEARCH, Irvine, CA 2006 – 2007 Sales Consultant Manager Empowered and guided sales team and art preservationists for nation’s largest art restoration company through

mentoring and professional development. Evaluated and reconstructed Appraisal Dept., recognized by insurance and shipping companies, to provide

certificates of authenticity, and damage or loss reports, which resulted in 101% revenue increase in six months. Hired and trained sales teams and appraisers, along with mentoring and motivating appraisers, which resulted

in increased morale and talent retention. Fostered client relationships with top retailers, including Neiman Marcus, Bacarat, Llladro, and various

museums nationwide. NEW CENTURY FINANCIAL, LLC, Irvine, CA 2005 - 2006

Sarah Mallon Resume; Page 2

Legal Department Executive Legal Assistant to Corporate Legal Counsel (CLC) Drafted memoranda, tracked expenses, and submitted check requests to Finance Dept. Coordinated all aspects of Legal Department, including calendars, travel arrangements, events, meetings, and

technology, which resulted in CLO’s increased organization and efficiency. Negotiated RFP’s with a variety of vendors for events, which resulted in a cost of over $50K annually. Enhanced communicated between executive team and staff, which resulted in greater teamwork and morale.

Sales Specialist at Treasures Fine Furniture/ Charles Fine Furniture 2002 - 2005Southern California's largest premier furniture showrooms. Received top salesman award with weekly sales of $100,000. Partnered with clientele's and architects, designing for their home furnishing needs.

COX COMMUNICATIONS, Rancho Santa Margarita, CA 1999 - 2002 Chosen to represent technical support teams, as a result of high conflict resolution, customer service, and

technical skills. Coordinated technical support and client availability to resolve technical issues, which resulted 100%

satisfaction ratings. Awarded Team Player of the Month Award, along with being named Top 20 salesperson within twenty

member team.

ADDITIONAL RELEVANT PROFESSIONAL EXPERIENCEPrincipal at SPM Industries (Real Estate), South Pasadena, CA

EDUCATION Master of Business Administration (In Progress)Walden University, MN

Bachelor of Arts, English; LawChapman University, Orange, CASubstantive courses Conflict Resolution and Concise Writing.

PROFESSIONAL DEVELOPMENT COURSES OR CERTIFICATIONSMacy’s, Inc. Corporate Compliance Training Certification; Communications Certificate; CPR.

ADDITIONAL INFORMATIONSkills: Microsoft Word; Excel; PowerPoint; Outlook; Sales Force; MainFrame (Sales Database); My

Client (Sales Database). Volunteer: Responder, Orange County 1st Emergency Services.