SARAH D. MAIRS

SarahDMairs@gmail.com / 215-850-8440 Immediate Full-Time Availability LinkedIn.com/in/SarahDonaldsonMairs

Dear Hiring Manager, After spending the majority of my career in the Events and Entertainment Industry, working for a major talent buyer, major talent agencies, major production companies, and a major music company, I am looking to explore new career opportunities that will help me grow overall in any kind of creative environment and think I am the perfect fit for your opening. My hope is to find a position where I can learn, contribute, and grow for an extended period of time and truly hope that is with your company. Therefore, I am submitting my resume for your review to be considered for more than just a position… for a career I could truly be passionate about.

Some of my proudest accomplishments and most fulfilling moments in my career thus far developed from being given opportunities during my time as a Regional Entertainment Coordinator for Caesars Entertainment in New Jersey and Pennsylvania working for Caesars, Harrah’s, Bally’s, Showboat, House of Blues, and Harrah’s Philadelphia. There, I was given the responsibility to orchestrate the routing of all contracts and facilitate the receipt of proper insurance for all booked appearances. This included coordinating with the various VPs and GMs offices regarding contract routing, reviewing contract requirements, and corresponding with management, talent coordinators, and agents for providing insurance that met each contract’s specific needs. To better communicate the tracking of contracts, I implemented weekly emails distributing a spreadsheet that referred to a complete listing of every artist booked with our properties, approximately one hundred shows at any time. Most notably, I brought the East Coast Entertainment Department to the top of the list company-wide for Risk Management by enforcing proper insurance from all of our acts. Additionally, effectively multi-tasking, I functioned as the Office Coordinator, Technical Coordinator, Box Office and Showroom Supervisor, Nightlife Coordinator, and Payroll Coordinator for nearly four hundred on staff departmentally.

During my four years in California from 2008 to 2012, I continued to grow through experiences at talent agencies. Working at ICM, MPI, and TalentWorks, I handled mainly the same responsibilities as I did in my job as a Regional Entertainment Coordinator, but had been fortunate to have more contact with clients and managers, building relationships with celebrities and high profile executives, a skill transferrable to treating everyone like a VIP.

Furthermore, over the years I’ve also held various positions aside from the Events and Entertainment Industry that have helped to develop my diversified and knowledgeable background. For the majority of 2013, I completed a full-time temp assignment supporting many facets of the Human Resources Department at Aqua America, Inc., a private water utility company. While I held many responsibilities there, my main role was as a Project Manager for a pension project involving 440 former employees. In 2014, I functioned as the sole Customer Care Specialist at Universal Atlantic Systems and lead a bi-weekly meeting of an hour and a half in length, presenting challenging, escalated cases directly to the President and Vice President of the company with approximately 125 on staff. In order to prepare those cases, I often spoke with Regional Managers of many highly recognizable companies for resolutions. And in 2015, I took an opportunity to be an Executive Assistant to 4 Managing Directors as well as a Project Coordinator of a 1.5 million dollar project at Communication Research Associates, Inc., an Executive Coaching Consulting Firm to many high profile companies including major Wall Street banks and hedge funds. Now, I continue to be open-minded and truly hope my next opportunity will be where I remain for the rest of my career.

Additionally, with my strong background, upbeat personality, driven work ethics, and positive attitude, I have been able to accomplish success in whatever I have set my mind to. For instance, I was able to fulfill some of my childhood dreams by playing a Pink Lady on the Broadway Tour of “Grease” and by being a contestant on “Who Wants to Be a Millionaire.” However, over the years my grown-up dreams have evolved and I have come to find that I enjoy life behind the scenes just as much and actually belong here now.

And so, with my background of diverse experiences, I believe you can find no candidate more motivated or better prepared, feeling comfortable and versatile enough to handle any responsibilities you seek, and happy to perform any additional duties deemed necessary for the successful operation of your company. I truly appreciate you taking the time to review my credentials as I am eager to embark on the next step in my career. Thanks so much for your time and consideration and I hope to hear from you soon.

Sincerely, Sarah Donaldson Mairs

.

Sarah D. Mairs

C: 215.850.8440

SarahDMairs@gmail.com Immediate Full-Time Availability

LinkedIn.com/in/SarahDonaldsonMairs

SUMMARY Dynamic entertainment, events, public relations, and marketing professional seeks a new opportunity where she can contribute her creativity, organizational skills, attention to detail, ability to form relationships, media savvy, and positive team outlook.

RELEVANT EMPLOYMENT EXPERIENCE

Caesars Entertainment Corporation - Atlantic City, NJ Regional Entertainment Coordinator: NJ: Harrah’s, Caesars, Bally’s, Showboat, & HOB. PA: Harrah’s.

* Tracked the routing of all entertainment contracts up to 150 at a time using office boards and Excel. * Facilitated the receipt of proper insurance for all acts and events with agents and management. * Achieved #1 ranking in compliance with Harrah’s Risk Management company-wide. * Coordinated Lidia Bastianich’s shows at Caesars Circus Maximus Theatre. * Managed payroll for the Entertainment Staff at all four Atlantic City properties, up to 400 on staff. * Supervised box offices and showrooms with authority, patience, and excellent customer service. * Led reorganization of offices including re-labeling office filing cabinets and warehousing older files. * Directed dancers and bands in three ballrooms for Bally’s NYE festivities. * Took initiative to resolve issues with superior service and an upbeat and positive attitude.

MPI Talent Agency - Los Angeles, CA Executive Assistant to The President and The Director of Business Operations

* Transferred Concert Offers from Talent Buyers into Work Orders for contract Deal Memos. * Distributed communication regarding weekly bookings and updating agent’s talent route books. * Liaison with Sha Na Na, David Cassidy, Davy Jones, Ben Vereen, Suzanne Somers, Peter Cetera, and more. * Corresponded with Talent Buyers regarding the status of nearly 150 contracts and deposits at a time. * Answered heavy phones and handled scheduling, dictation, filing, and updating route books.

International Creative Management Partners - Los Angeles, CA Assistant to Senior Music and TV Talent Agents

* Transferred Concert Offers from Talent Buyers into Deal Memos in preparation to generate contracts. * Liaison with Aretha Franklin, Ringo Starr, Smokey Robinson, Howie Mandel, Vanessa Williams, and more. * Generated ticket count reports for concerts three times each week. * Coordinated a performance on site at The Wilshire Theatre in Los Angeles. * Corresponded with Talent Buyers regarding the status of nearly 150 contracts and deposits at a time. * Answered heavy phones and handled scheduling, dictation, filing, and updating route books.

TalentWorks - Burbank, CA Assistant to Senior TV and Motion Picture Talent Agents

* Submitted clients for auditions and executed their heavy scheduling through Casting Directors offices. * Generated appointments, entered bookings, managed calendars, and updated records thru inEntertainment. * Liaison with large client roster, casting directors, managers, and entire TalentWorks team. * Closed deals, handled deal memos, updated resumes, answered heavy phones, and updated call sheets.

Advent: Advertising. Events. Entertainment. - Philadelphia, PA Events & Entertainment Manager

* Co-planned "Venice Lofts' Fashion & Fare" event for Dranoff Properties with over 20 sponsors. * Secured a relationship with Philadelphia Style Magazine and PHL 17 for the "Fashion & Fare" event. * Sold participation fees for table partners and sponsors for the "Fashion & Fare" event and generated artwork. * Launched the company’s Facebook page and invited over 6,000 attendees to our event. * Assisted in the coaching and development of interns with the preparation of their expected duties.

AQUA America – Bryn Mawr, PA Human Resources Coordinator: Project Manager and Temporary Employment Coordinator Project Manager of Term Vested Pension Project:

* Supported the Director of Benefits and the Senior Qualified Benefits Representative. * Supervised a Summer Intern and delegated daily assignments. * Extensively reviewed qualified benefits, personnel, and medical files for all 440 participants. * Prepared one-sheet summaries for each employee’s files using a mail merge of an intricate spreadsheet. * Wrote detailed reports based on the research summarizing every file’s completed assessment. * Flagged files that had discrepancies, caught accounting errors, and presented project updates to actuaries. * Updated and confirmed mailing addresses of former employees, correcting over half of the addresses. * Utilized an online Social Security Death Index and obituaries to find deceased participants and next of kin.

Temporary Employment Coordinator: * Supported the Manager of Human Resources and the Manager of Employee and Labor Relations. * Managed entire routing process of receiving job requisitions from managers nationwide to posting jobs. * Entered, reviewed, edited, and published job postings to the intranet, company website, and Open Hire. * Emailed the entire internal Southeastern PA region regarding new Union job openings. * Published Org Charts daily and prepared Org Charts, sending them directly to the CEO. * Called potential candidates to provide interview and testing information.

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UAS: Universal Atlantic Systems – Broomall , PA Customer Care Manager: Liason to the President, Vice President, and National Director of Operations

* Served as the company’s point of arbitration for challenging customer concerns. * Handled case management for company wide escalations and retention, working with all departments. * Corresponded with clients who were Area Managers, District Managers, GMs, and other executives. * Responded to cancellation requests and saved customers by turning them around. * Assessed and executed contracts, negotiated solutions, and developed sophisticated tracking spreadsheets. * Reviewed false alarm reports and facilitated necessary service calls to resolve emergency situations. * Presented case research in meetings with the President, Vice President, and National Director of Operations.

CRA, Inc: Communications Research Associates – Radnor, PA Project Coordinator of Team Coaching Programs and Executive Assistant to Four Managing Directors of Executive Leadership Coaching as well as Two Global Associates (simultaneously):

* Conducted 360 feedback review interviews by phone with executives globally in NYC, London, and Mumbai. * Prepared reports regarding feedback interviews and focus sessions for the communications consulting firm. * Increased revenue by scheduling all requested clients by booking heavy calendars, generating over 500k monthly. * Planned and booked complicated multi-leg air, train, car, and hotel travel to route meetings through multiple states. * Calculated finances, invoices, and expense reports for Associates in NYC, London, Mumbai, and Hong Kong. * Implemented a filing system for an Executive who did not have any hard files, doing 2 years of back work in 2 days. * Developed new thorough Excel documents for tracking, anticipated needs, and re-prioritized daily as needed. * Worked from home out of normal office hours on projects that needed extra work and made myself available at all times. * Liason with Executives and Assistants at JPMorgan, Morgan Stanley, Bank of America Merrill Lynch, Ayco, Credit Suisse, Prudential, Fidelity, Estee Lauder, hedge funds, and others. * Solved issues with a Fed Ex global shipping customs hold up in Mumbai. * Went above and beyond "the required skill set" and stood by practicing what I preach.

ADDITIONAL NOTABLE EMPLOYMENT OR TEMPORARY ASSIGNMENTS

* “Fashion Mob” for The Style Network - Ellen Rakieten Entertainment - Hollywood, CA - Casting Recruiter * Universal Music Group Distribution - Universal City, CA - Temporary Executive Assistant to The SVP of Sales * Fontana Distribution - Universal City, CA - Temporary Executive Assistant to The President * Frontline Management/Azoffmusic - Los Angeles, CA - Temporary Executive Assistant to The CFO * Wild Woods Post Production Sound - Burbank, CA - Temporary Junior Account Executive and Scheduler * 51 Minds Entertainment/Endemol - Hollywood, CA - Temporary Rights and Clearances Assistant * NBC 40 - Atlantic City, NJ - On Camera News Reporting and Anchoring Intern * Philadelphia & DC Style Magazines - Philadelphia, PA - Public Relations Intern and Columnist * Effect Partners and Dajon Marketing and Promotions - Philadelphia, NYC, LA - Marketing Specialist * VIP Nation for LiveNation - Atlantic City, NJ - On-Call Assistant for a Major Concert Tour * Lincoln Financial Field - Philadelphia, PA - VIP Concierge for Philadelphia Eagles games and events * Wedding Planning and Execution - Atlantic City, NJ & Philadelphia, PA - Wedding Planner and Day-Of Coordinator

SKILLS & STRENGTHS & INTERESTING FACTS

* Microsoft Office Skills: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Navision * General Computer Skills: Mac, Windows, Internet, Entourage, Photoshop, iPhoto, Google, Gmail, * HR Software: SilkRoad; iVantage; Infostream; TimeWorks; AS400 for Payroll and Purchasing * Website Development: Website Design, GoDaddy, EMail Marketing Including Campaign Design * Online PR and Social Networking: Facebook, Twitter, Instagram, Pinterest, YouTube, WordPress, PR Web * Entertainment Software Skills: Ticketmaster, Talent Agency Management Software, E-Agent, Studio System, AgencyPro,

Breakdown Express, Sides Express, inEntertainment, Casting Networks, Casting Frontier * Diverse Strengths: Extremely Detail Oriented, Multi-Tasks Well, Anticipates, Motivated, Responsible, Quick Learner, Highly

Organized, Strategic Creative Thinker, Stage and Costume Management, Handles Large Checks, Superb Writing and Verbal Skills, Studied Spanish and French, Books Travel, Manages Heavy Calendars, Rolls Calls, Purchasing, Filing, Supports Multiple Managers, Builds Relationships, Willing to Work OT, Team Player, Humility in Learning, Keen Memory, Problem Solver

* Hobbies: Traveled to over 100 cities and all but 5 US states, Loves Live Music, Appreciates Art, Enjoys Watching Sports * Interesting Facts: Contestant on “Who Wants to Be a Millionaire,” Broadway Touring Actress in “Grease,” Sang in Papal Choir

EDUCATION & ACADEMIC HONORS

* Catholic University of America (CUA): Bachelors of Music in Musical Theatre - Washington, DC * CUA Alumni Feature: bit.ly/SarahDonaldsonCUASpotlight * CUA: Academic and Music Scholarships; Honors Program; Orientation Advisor; Cum Laude; Dean’s List; GPA 3.5. * Royal Academy of Dramatic Arts: Summer Dramatic Arts Program - London, UK * Merion Mercy Academy: Music Major - Merion, PA - Mercy Scholarship; National, Music, and Latin Honor Societies;

Yearbook Editor; Public Speaking and Performance Awards; Theatre and Choir; Leadership Team; GPA 3.7.

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