SAP Performance Testing

© 2013 SAP AG. All rights reserved. 2

Performance Testing Proposition

Automated testing assists in mitigating performance risks and accelerating application delivery and optimizing business agilityLower migration risks by validating the performance of SAP HANA and Mobile applications during each stage of the project lifecycle & isolating problems in the application before deploymentIncrease performance by quickly identifying, isolating and / or resolving bottlenecks by emulating 100s to 1000s of users using critical business processesAccelerate deployment cycles by locating and fixing problems early in the project lifecycle

© 2013 SAP AG. All rights reserved. 3

Performance Testing Benefits

Performance Management BenefitsReduce Support CostsIncrease online user capacityImprove application response timeImprove time to resolve problemsReduce application failure rate 50-80%

Increase overall client satisfaction• Your client’s success hinges on the

reliability, agility, and responsiveness of its data system.

• Optimizing the power of its SAP applications, including the SAP HANA appliance and Mobile, enables that success

© 2013 SAP AG. All rights reserved. 4

What Is Automated Performance Testing?

Replaces real users with thousands of “virtual” usersGenerates accurate, measurable and repeatable load on the system from a single point of controlPinpoints bottlenecks in the system

DIAGNOSTICS

MONITORS

LOADBALANCER

WEBSERVER

APPLICATION SERVERS

DATABASE/SAP HANA

NETWORKCONTROLLER LOADGENERATORS

VUsers

US

Europe

© 2013 SAP AG. All rights reserved. 5

SAP application life cycle

SAP LoadRunner by HP

Ease of use reduces the learning curve and script development timeBreadth of environment support helps assure that all enterprise applications are coveredDepth of analytical data allows fast triage of problems and the information needed to fix them quickly

HP LoadRunner is the market-leading tool that mitigates performance risk and accelerates application delivery.

Capacity planning for hardware

Building performance scripts

Load testing

Stress testing Diagnostics for quick problem resolution

Project Prep Continuous ImprovementRealizationBlueprint Final

PreparationGo Live

and Support

© 2013 SAP AG. All rights reserved. 6

How Does SAP LoadRunner by HP Work?SAP LoadRunner Diagnostics

SAP Load Runner by HP

Test SAP R/3

Load test SAP GUI, SAP R/3 transactions, SAP NetWeaverPortal-based Applications and SAP HANA based Applications and Mobile Capture the results Analyze results, fix issues & rerun tests

SAP Load Runner by HP Analyze Online &Offline Results

Isolate/pinpoint bottlenecks in SAP R/3 Comprehensive alerts for proactive analysis Delegate problem resolution to the right team

Diagnostics

Performance Testing

© 2013 SAP AG. All rights reserved. 7

Breadth of AnalysisWhat Do You See at the End of a Load Test?

System: App Server CPU reached 90% at 500 users

End User : Transaction “Look Up Account” took 17.58 seconds at 250 users

Network: London to Data Center network segment very slow

Application: J2EE method “Account Lookup” took 16 seconds; 90% of end user response time

© 2013 SAP AG. All rights reserved. 8

Predefined Services

Value Adding Quick Reduced CostGet your SAP Solution Manager up and running quicklyUse SAP Maintenance Optimizer for system maintenanceUse the new monitoring and alerting infrastructure (SAP Solution Manager Diagnostics)

Clearly defined scope and predictable outcomeScalable and adjustable to your needsDelivered by highly skilled resources

Attractive fixed-price serviceReduced resource requirement from your IT departmentUse of global resources and hubs from SAP’s global Services organization

Customer

SalesPerformanceManagement

SalesAnalytics

Sales Contracts

Management

Quotation Management

Order CaptureOpportunityManagement

ActivityManagement

Account &Contact

Management

Sales Planning

&Forecasti

ng

© 2013 SAP AG. All rights reserved. 9

Detailed Scope of Setup and Management of Performance Testing

In ScopeInstall and configure SAP’s LoadRunner (latest version)Configure load generator machinesInstall up to XXXX SAP diagnostic probes to support preconfigured J2EE apps (examples of probes out of scope include XI, SRM, Bex (web)Acquire working knowledge of the licensee’s business processes and identify the appropriate test coverage for the performance testingAutomate XXX (L1=5; L2=10; L3=15) scripts that will consists of up to(L1: (3 standard, 1 medium, and 1 complex)(L2: (5 standard, 3 medium, and 2 complex)(L3: (7 standard, 5 medium, and 3 complex)Execute baseline, performance and capacity tests (as time permits)Report results

© 2013 SAP AG. All rights reserved. 10

Detailed Scope of Setup and Management of Performance Testing

Out of ScopeTest execution that includes functional, integration, performance and automationOverall project / program managementChange management and training material development and delivery are not included in the estimateTest scripts that are not included in the initial list supplied by the clientWriting and / or documenting of test scenarios / casesEnvironment installation, configuration, and administrationTest data creation and loadingData cleansing or data cleanup is wholly the responsibility of licenseeSAP is not responsible for tuning the system to ensure the system scales to the desired performance levels

© 2013 SAP AG. All rights reserved. 11

Prerequisites

The following prerequisites have to be fulfilled for a successful service delivery

Provision of HP LoadRunner software and licenseHP LoadRunner environment is available exclusivelySAP HANA systems and applications are functionally testedMobile Applications are functionally testedProvision of test users and test dataProvision of contact persons both from the business department and IT department (SAP basis admins)

© 2013 SAP AG. All rights reserved. 12

Why SAP Consulting

SAP Consulting12,000 consultants worldwideConsultants with special SAP Solution Manager expertiseConsultants located all over the world, in every region

Why SAP ConsultingProduct and Solution Experts SAP knows SAP software best, especially the new SAP HANA applianceDeep process knowledge and translation of processes to standard software Best use of own SAP product close to standard, which gains release “sustainability” and protection of investment

© 2013 SAP AG. All rights reserved. 13

© 2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight, and Visual Studio are registered trademarks of Microsoft Corporation.

IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, z10, z/VM, z/OS, OS/390, zEnterprise, PowerVM, Power Architecture, Power Systems, POWER7, POWER6+, POWER6, POWER, PowerHA, pureScale, PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX, Intelligent Miner, WebSphere, Tivoli, Informix, and Smarter Planet are trademarks or registered trademarks of IBM Corporation.

Linux is the registered trademark of Linus Torvalds in the United States and other countries.

Adobe, the Adobe logo, Acrobat, PostScript, and Reader are trademarks or registered trademarks of Adobe Systems Incorporated in the United States and other countries.

Oracle and Java are registered trademarks of Oracle and its affiliates.

UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.

Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems Inc.

HTML, XML, XHTML, and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

Apple, App Store, iBooks, iPad, iPhone, iPhoto, iPod, iTunes, Multi-Touch, Objective-C, Retina, Safari, Siri, and Xcode are trademarks or registered trademarks of Apple Inc.

IOS is a registered trademark of Cisco Systems Inc.

RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm, BlackBerry Storm2, BlackBerry PlayBook, and BlackBerry App World are trademarks or registered trademarks of Research in Motion Limited.

Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads, Google Mobile Updater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvik and Android are trademarks or registered trademarks of Google Inc.

INTERMEC is a registered trademark of Intermec Technologies Corporation.

Wi-Fi is a registered trademark of Wi-Fi Alliance.

Bluetooth is a registered trademark of Bluetooth SIG Inc.

Motorola is a registered trademark of Motorola Trademark Holdings LLC.

Computop is a registered trademark of Computop Wirtschaftsinformatik GmbH.

SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.

Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company.

Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase Inc. Sybase is an SAP company.

Crossgate, m@gic EDDY, B2B 360°, and B2B 360° Services are registered trademarks of Crossgate AG in Germany and other countries. Crossgate is an SAP company.

All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.

The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG.