Driving Value With IT

REALTECHPremium SAP Consulting

SUSE

Dirk Oppenkowski

SAP Partner Executive

dop@suse.com

REALTECH Consulting USA

Alex Butler

Consulting Sales Manager

www.realtech.com

REALTECH Inc. Consulting

About REALTECH

* as of December 31, 2012

More than 320 employees*

Worldwide presence

More than €39 million in revenues*

SAP experts since its foundation in 1994

Headquarters: Walldorf; Germany

More than 320 employees*

Worldwide presence

More than €39 million in revenues*

Over 2500 Customers

SAP experts since its foundation in 1994

Headquarters: Walldorf, Germany

U.S. Headquarters: Malvern PA

REALTECH Migration History

REALTECH has the largest global team of SAP certified migration consultants REALTECH performed the first production migration worldwide in early 1998 REALTECH has completed over 900 migration projects worldwide REALTECH is a founding member and the only consulting company in SAP’s

Linux Lab Migrations to and from all SAP supported platforms Proven track record with a 100% Success Rate REALTECH is certified for SAP HANA

REALTECH Inc. Consulting

REALTECH Inc. Consulting

We understand your industryMediaIT services UtilitiesManufacturing Healthcare

RetailLogisticsConsumer productsAutomotive Finance

REALTECH Core Competency: Technology

REALTECH is recommended SAP migration partner of SUSE® Performing secure

SAP Migrations Technical Upgrades Unicode conversions Premium SAP Basis managed services

Unrivaled experience gained in more than 900 successful projects. Improving the performance of SAP landscapes.

Size & Architect the environment accurately Virtualizing SAP environments (VMware, XEN, etc.) to get the most value out of an infrastructure and achieve most cost efficiencies.

REALTECH Inc. Consulting

REALTECH Migration Customer Examples• Agrium (Calgary, AB)

• Champion Technologies (Houston, TX)

• Deere-Hitachi (Kernersville, NC)

• FMC (Philadelphia, PA)

• Freeport McMoran Inc. (Phoenix, AZ)

• Glatfelter (York, PA)

• Littelfuse (Chicago, IL)

• Momentive (Hexion, Columbus, OH)

• Justin Industries (Fort Worth, TX)

• Kimball International (Jasper, IN)

• Lockheed Martin MFC (Dallas, TX)

• Safety Kleen (Ft. Worth TX)

• Nalco (Chicago, IL)

• National Research Council (Ottawa, Ontario)

• NorskeCanada (Vancouver, BC)

• Marathon Cheese (Marathon, WI)

• Pilgrim’s Pride (Pittsburg, TX)

• Remington Arms (Madison, NC)

• Suncor Energy, Inc. (Calgary, AB)

• Sloan Valve Corporation (Chicago, IL)

• TransAlta (Calgary, Canada)

• Tate & Lyle (Decatur, IL)

• Hess Oil (Houston, TX)

• Valero (San Antonio, TX)

REALTECH Inc. Consulting

What Customers Think About REALTECHStefan Zahrer, IT project manager, Munich Re:

“In REALTECH, we have found a migration partner with proven technical expertise. Thanks to REALTECH's support, Munich Re can now count on a reliable and cost-effective server infrastructure for mission-critical, high performance SAP systems. “

Paul T. Barry, VP Global Infrastructure and Operations, Nalco:“Special thanks to my team headed by REALTECH … whose tireless work and professionalism continue to amaze me. “

Luke Lau, Director of IT Planning, AGRIUM:

“I really can't praise REALTECH enough. They were extremely professional and knowledgeable, and helped us deal effectively with all the challenges of the migration. Their project management was excellent – ensuring we could go live with the new systems on time and on budget.“

REALTECH Inc. Consulting

NALCO project: Challenges Limited time for regression testing Resource capacity on the new SUSE Linux infrastructure Management of Database custom tablespace over migration Storage I/O contingency (Source and target database on same disks) Limited downtime requirement REALTECH Solution Increased support on the Linux team Integrated custom table spaces in the SAP Data Dictionary Redistributed storage Several migration runs for migration process optimization

REALTECH Inc. Consulting

HW: IBM P595O.S. : AIX 5.3

Database: Oracle 10.2

NALCO project - scope

SAP ERP 6 ehp4

SAP CRM 5.0

SCM - Live Cache

PI 7

SAP BI 7

Solution Manager

OS DB Migration

Re - Install

HW: HP BL460/620/680O.S. : Suse SLES 11

Database: Oracle 10.2

SAP ERP 6 ehp4

SAP CRM 5.0

SCM - Live Cache

PI 7

SAP BI 7

Solution Manager

REALTECH Inc. Consulting

NALCO project – Success & Results REALTECH built and migrated all of the DEV & QA SAP systems ahead of the regression testing “Big Bang” migration approach chosen (All the SAP Components migrated in the same downtime) Low impact by reducing the scope to migrate environment “as-is” Overall SAP Infrastructure costs reduced- $$$ Capacity increased to more than 100% from past Infrastructure Reduced database size by 10-30% (db reorg only) Response time from >1 sec down to 800 ms. Reduced number of ERP application Servers from 11 to 3

REALTECH Inc. Consulting

Reasons Customers Choose Linux UNIX flavor Runs on x86 standard servers Safest CPU architecture for coming decade No tight vendor coupling Widely spread knowledge x64 CPU architecture is the most cost-efficient available

REALTECH Inc. Consulting

REALTECH Inc. Consulting

SAP on Linux Migrations - Why REALTECH

SAP OS/DB migrations are highly complex and require experts REALTECH Certified Migration Consultants

Required by SAP Results from a proven partner like REALTECH are:

Shorter project duration Risk Mitigation Minimal downtime and less impact to the business Lower total costs for the project

REALTECH Inc. Consulting

REALTECH & SAP - A valuable partnership ...

Schedule a call or meeting with SUSE, REALTECH, and Customer

REALTECH contact: Alex Butler

• Send email to: alex.butler@REALTECH.com or go to www.realtech.com

• Alex’s phone number: (610) 356-4401 x1011

>>>Download the (Intel/SUSE/RT) Unix to Linux trend Whitepaper here:

http://www.REALTECH.com/wInternational/sap-consulting/sap-it-optimization/sap-linux-migrationsW3DnavanchorW262110257.php

REALTECH Inc. Consulting

SAP customers are using Linux to run the database and/or application server

of these are running their workloads on SUSE Linux Enterprise

SUSE Linux Enterprise is SAP's development platform for UNIX and Linux

SUSE Linux Enterprise is the recommended and supported OS of choice for SAP HANA

First Linux distributor to certify HA extension for integration with SAP Netweaver

16,80070%

#1#1

#1

SAP and SUSE by the numbers

SAP and SUSE13+ years of technology and engineering collaboration

• Front runner technologies‒ 1st Amazon EC2 OS for SAP‒ 1st validated open source HA‒ 1st validated virtualization

• Strategic OS for:‒ SAP HANA‒ SAP BWA ‒ SAP Business ByDesign

• Integrated Enterprise Support

SUSE Linux Enterprise Server for SAPThe only operating system optimized for SAP Applications

• Built in HA components to enable you to protect Mission Critical Applications

• Extended Update Cycle (18 months) to fit your needs

• Enables High Performance of Large Workloads

• Integrated Priority Support from both SUSE and SAP

• Enables Fast and Easy Deployment with Installation Wizard

SUSE Linux Enterprise High Availability Extension Achieves SAP-Certified Integration with SAP NetWeaver

• Press release by SUSE (link)

• Technical collaboration with SAP Linux Lab

• High Availability included in SUSE Linux Enterprise Server for SAP Applications

• SAP Connector available only in SUSE for SAP product

Simple Stack Enqueue Replication

DRBD Data Sync HA in Virtual Environments

High Availability Solutions for SAPValidated best practices with partners at SAP Linux Lab

Page Cache Limit FeatureSolution Overview

Tells kernel that once page cache is filled to configured limit, application memory is more important and should not be paged out

No memory paged out if memory footprint of the workload plus the configured page cache limit does not exceed the amount of physical RAM

SAP Note 1557506: Linux paging improvement

Extended Service Pack Overlap Support

18 month upgrade window

18 month extended lifecycle

General Support Extended Support

Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year 10

GA

SP1 ESPOS

SP2 ESPOS

SP3 ESPOS

SP4 ESPOS

6 month

18 month

SAP-Notes

Relevant SAP Notes*# 171356 - SAP Software on Linux: Essentials# 1310037 - SUSE LINUX Enterprise Server 11: Installationsguide# 1056161 - SUSE Priority Support for SAP Applications# 1557506 - Linux paging improvements# 1122387 - Linux: SAP Support in virtualized Environments

VMware Knowledge base• 1034165 Disabling simultaneous write protection provided by VMFS using the

multi-writer flag

* SAP S-User Id required

SLES for SAP Applications 11 SP2Enhancements

• Support for Kernel 2.6 compatibility environment‒ SAP Applications require uname output of 2.6.x‒ uname26 and PAM module providing compatibility

environment‒ SAP Notes 1629558 and 1310037

“SUSE Linux Enterprise 11 SP2’s new Linux kernel version 3.0 offers many new features and enhancements that will help SAP customers utilize the newest

technology improvements with their SAP infrastructures, together with SUSE, we're developing easy installation and migration paths for existing SAP installations, such

as SAP NetWeaver, to support Linux kernel 3.0 so our customers can confidently run SAP solutions on SUSE Linux Enterprise 11 SP2."

(Helge Deller, head of SAP LinuxLab at SAP).

More InformationSUSE Websites

• www.suse.com/smart

• SUSE Linux Enterprise Server for SAP applications

• SUSE and SAP Alliance

• SUSE Linux Enterprise and SAP HANA

SUSE Linux Enterprise for SAP Applications

• Overview and Features

• Video Introduction

• Solutions Guide

• Success Stories

• Whitepapers

• Best Practice Guides (High Availability)

• FAQ

• Technical Information

• Evaluation Download