© 2

016

SAP

SE o

r an

SAP

affilia

te c

ompa

ny. A

ll rig

hts

rese

rved

.

SAP Hybris MarketingPortfolio of Services

SAP Information Sheet SAP Hybris Expert Services

© 2

018

SAP

SE o

r an

SAP

affilia

te c

ompa

ny. A

ll rig

hts

rese

rved

.

SummarySAP Hybris solutions for marketing empower your business to understand its customers and to engage with them intelligently: nudging them towards purchase instead of distracting them. Build dynamic profiles of your customers and use them to gain deep insights so you can adapt to both their needs and market trends. Deliver personalized experiences in real-time, increasing conversion rates and gaining loyalty. Gain real-time transparency into the performance of your marketing plans, giving you the agility to change, track and seize new opportunities.

Over many years, SAP Hybris Expert Services have helped customers make the most out of their investment in SAP Hybris solutions. We are pleased to announce that our portfolio of services is growing. Our expertise will now

extend to marketing line of business to help marketers leverage the power of SAP Hybris Marketing solutions. With the same quality and dedication as always.

Objectives• Are you aware of all the platform capabilities

and best practices for SAP Hybris Marketing and SAP Hybris Marketing Cloud?

• Is your implementation facing specific challenges? Would your project benefit from an independent expert validation?

• Do you have a clear vision on how to set up your ongoing Marketing operations for success in alignment with industry best practices?

• Do you want an expert opinion? • Are you a partner interested in fine-tuning

your implementation methodologies?

SAP Hybris Marketing Portfolio of Services

SAP Hybris Expert Services are pleased to introduce new services for Marketing line of business to help you increase your project quality, achieve a faster time-to-market and a better return on investment in SAP Hybris Marketing solutions.

© 2

018

SAP

SE o

r an

SAP

affilia

te c

ompa

ny. A

ll rig

hts

rese

rved

.

2 / 4

Success Guarding services: give customers and partners the opportunity to increase project quality in deployment phase. Our experts are available to provide an independent point of view on your plans in key implementation areas and help you mitigate project risks, remove potential roadblocks and validate your best path forward. Success Guarding services combine with all project methodologies used by your own IT teams or your implementation partners.

• Project and Operations Review: is a 3 to 4-week- custom-tailored engagement with significant presence onsite. You will be able to validate your SAP Hybris Marketing project and marketing operations plans.

SAP Hybris experts will review your anticipated business scenario in marketing operations area and proceed to a quality assessment. Our objective is to help you identify areas for improvement, remove roadblocks, mitigate risks and gaps, so you can experience a successful go-live.

• Technical Design Review: is a 3 to 4-week custom-tailored engagement with significant presence onsite. This technical engagement by nature allows you to connect with experts and validate your plans in area of technical architecture, application logic & configuration, integration and data models.

SAP Hybris Marketing Portfolio of Services

© 2

018

SAP

SE o

r an

SAP

affilia

te c

ompa

ny. A

ll rig

hts

rese

rved

.

3/4

SAP Hybris Marketing Portfolio of Services

Optimization Services: are designed to provide our customers an in-depth overview of recommended practices in specialized areas, and ultimately help you increase your solution adoption and satisfaction.

• Project and Operations Guidance: is a 2 to 4-week custom-tailored engagement with some presence onsite to help you set your SAP Hybris Marketing journey up for success. Through exchanges with SAP Hybris experts, you can learn about and incorporate recommended practices into

your project plans. This service also helps you optimize your ongoing marketing operations and empower your team with foundational knowledge.

• Technical Design Guidance: a 2 to 4-week custom-tailored engagement with some presence onsite to help you design your SAP Hybris Marketing solution to efficiently support your business goals. You will learn about optimum technical solution architecture and most common mistakes.

Learn morePlease contact your Customer Engagement Manager, or visit us online at: www.hybris.com/products/expert-services.

© 2

018

SAP

SE o

r an

SAP

affilia

te c

ompa

ny. A

ll rig

hts

rese

rved

.

© 2018 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

www.hybris.com