sanofi corporate social responsibility
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PROVIDING HOPECorporate Social Responsibility • North America • 2012
AND THE PASSION TO M
John Spinnato Vice President • North American Corporate Social Responsibility • Sanofi US
AKE A DIFFERENCE
1
Welcome!
In 2011, Sanofi North American
Corporate Social Responsibility (CSR) delivered
many best practices and notable accomplishments
including:
• Formation of the Sanofi Patient Connection™
• The first ever Sanofi Volunteer Week
• A revised Social Investments Platform
• Formation of a North American CSR Network to help implement
CSR practices
At Sanofi, we have a passion for making a difference in patients’ lives, and to support
this effort by developing innovative new products, while taking into account how these
products are developed. We believe that CSR is an integral part of the process to bring
novel healthcare solutions to patients, including making ethical, social, and environmentally
responsible decisions that serve patients and the community.
We are committed to fully integrating CSR into our daily activities and mindset. In late 2010,
CSR became of such importance to Sanofi that a North American CSR organization was
put in place, and in 2011 the US Compliance Committee mission was expanded to oversee the
CSR Strategy. We will continue to engage stakeholders so that we can truly focus on what
is most important to us – providing innovative healthcare to those in need.
SANOFI IN NORTH AMERICA
Sanofi is a global and diversified health-
care leader which discovers, develops,
and distributes therapeutic solutions
focused on patients’ needs. In North
America, Sanofi has offices in the US,
in Canada and in Puerto Rico.
Sanofi has core strengths in the field of
healthcare with seven growth platforms:
diabetes solutions (Sanofi), human vac-
cines (Sanofi Pasteur), innovative drugs,
www.sanofi.us www.sanofi.ca
www.chattem.com www.chattem.ca
www.genzyme.com www.genzyme.ca
www.sanofipasteur.uswww.sanofipasteur.ca
www.merial.com www.merial.ca
rare diseases (Genzyme), consumer
healthcare (Chattem in the US), emerging
markets, and animal health (Merial). Sanofi
US is headquartered in Bridgewater, NJ.
www.sanofi.us
Net sales North America:
$14,628 million USD
Net sales global: $46,468 million USD
2011 total employees North America:
19,956
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P A T I E N T
P E O P L E
E T H I C S
The patient at the center of our business
Our employees and communities
Our ethics in action
Our environmental performance
P L A N E T
3
We are a responsible company
with a culture of improving health and
providing hope that is fully integrated
with our strategic priorities,
bringing enhanced value to patients,
employees and other stakeholders.
OUR CORPORATE SOCIAL RESPONSIBILITY VISION
IMPROVING PATIENTS’ LIVES
Every day we act to improve access to medicines and healthcare, to promote prevention and wellness, to educate patients about diseases, as well as to support healthcare professionals. To this end, we engage in a continuing dialogue with patients, patient advocacy groups, and other stakeholders to discover innovative solutions for the challenges that patients face.
P A T I E N T
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222,000 patients with free
drugs from Sanofi’s
patient assistance
program
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3 million lives saved each
year thanks to
vaccinations
Access to Healthcare
Even in developed countries, such as the US
and Canada, patients have difficulties access-
ing treatment due to inadequate health care
coverage. Patients are our number one priority
… to meet their needs more effectively, Sanofi
US has developed an integrated patient sup-
port program called Sanofi Patient Connection,
a comprehensive program designed to assist
patients and healthcare professionals. Sanofi
Patient Connection offers a wide variety of
services across the US product portfolio, and
provides the utmost in access and support to
the patient as well as their healthcare team,
There are three main types of patient support
which connect them with the assistance and
resources they need:
• Reimbursement Connection – helps patients to
determine if they qualify for a prescription drug
insurance benefit
• Patient Assistance Connection – provides
free prescription drugs to patients who
do not have insurance coverage and
who meet eligibility criteria
• Resource Connection – helps patients
find additional resources and support
for their healthcare needs
Sanofi US also participates in the Pharma-
ceutical Research and Manufacturers of
America (PhRMA) Partnership for Prescription
Assistance (PPA) together with over 475 support
programs that provide free or nearly free medi-
cations to the underserved.
For more information: http://csr.sanofi.us
Educating Patients about Diseases
At Sanofi, we believe that our mission goes
beyond ensuring the availability of medicines.
By educating patients about disease, its
prevention, and treatments, Sanofi is promot-
ing a healthy way of life in order to reduce the
healthcare cost burden for patients and the
healthcare system.
In order to reach the broadest population, Sanofi
US patient education programs use different
materials and approaches to promote health
education. For example, we teamed up with the
National Basketball Association, the Women’s
National Basketball Association, the NBA
Development League, and the American
Diabetes Association (ADA) on a new national
multimedia campaign, Dribble to Stop Diabetes.
Together, we have planned basketball clinics
and created public service announcements to
raise fan awareness of diabetes and to
encourage people with diabetes to live
active, healthy lifestyles. For more
information: http://www.nba.com/
nbafit/stopdiabetes
At Sanofi, we believe that education
can dramatically impact the choices
that people make. Many diseases can
be prevented by vaccination.
However, there is a lot of
confusing information
being communicated
about immunizations,
and many parents
question the need to
vaccinate. In response,
Sanofi Pasteur felt
compelled to provide
balanced information
about vaccines and to
help families make informed
decisions. The ImmYounitySM
campaign provides accurate and
consumer-friendly science-based information
about immunization that can be easily accessed
at www.vaccines.com
New Services for Patients
Part of the Sanofi business strategy is to
provide a full range of healthcare options –
to go beyond drugs to meet the daily needs
of patients through services and devices. One
example is the iBGStar ®. It is a blood glucose
meter that was designed with patients in mind –
to allow them to seamlessly integrate accurate
blood glucose monitoring into their daily lives.
iBGStar® is the first and only FDA-cleared blood
glucose meter that directly connects to the
Apple® iPhone® and iPod touch®.
With the click of a mouse, consumers can ask
for a Customer Service representative to call
them, and the customer’s phone rings within
seconds of the request. This is thanks to another
technological tool developed for patients called
Click-to-Talk that enables Sanofi US to quickly
answer customer questions. Sanofi US is one of
only two major pharmaceutical companies that
have made this option available.
PARTNERING TO EDUCATE AND BUILD HEALTHIER COMMUNITIES
P E O P L E
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We support the communities in which we work and live, as well as caring for one of our most important assets - our employees. All our locations throughout the US and Canada partner with and support our communities through a combination of social investments and community affairs activities.
Giving Back to Our Communities
Volunteerism is one of the pillars of the Sanofi
North American Social Investments initiative. In
2011, we decided to broaden our volunteerism
activities to include all Sanofi businesses and
functions in a North American effort spanning
29 sites. The event was so successful, that
the Sanofi Volunteer Week has become
an annual event.
Inspiring Students for Science
In order to encourage students’ interest in the
sciences, Sanofi supports science programs.
Genzyme Science Kids, a Massachusetts-based
program, engages students in local communities
through hands-on laboratory activities working
side-by-side with Genzyme scientists. In Canada,
the Sanofi BioGENEius Challenge Canada
(SBCC), a national biotechnology-focused science
competition, exposes high school, general and
vocational education college students to the
exciting field of biotechnology and the oppor-
tunities a career in the bio-economy might hold
for them. Since its inception, more than 4,000
national, provincial, and local organiza-
tions have partnered in this edu-
cational outreach. In addition,
Sanofi Pasteur US supports the
Biogenius Challenge within
the United States.
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Over
6,938 patients’ lives
touched in 2011
in 2011,
Approximately 20,000
people worldwide
benefited from Sanofi
US’s disaster relief
assistance
Our Humanitarian Efforts
Building upon the Sanofi Espoir Foundation’s
worldwide humanitarian philosophies, North
American Social Investments is committed to
responsible business that includes, bringing
enhanced value to patients, employees and
other stakeholders, while improving life and
providing hope.
In the aftermath of a disaster and consistent
with World Health Organization principles, our
response may consist of donating medicines
and vaccines .
Our 2011 North American Social Investment
efforts included:
Sanofi US rallied for patients affected
by reportedly 305 deadly tornadoes
in the Southeast. This included our
Sanofi sales professionals driving
hours through tornado stricken areas
of Alabama to deliver hundreds of
insulin samples. Ten successful deliveries
were made within a critical 2.5 day
timeframe across some of the hardest
hit areas, first being the Children’s
Hospital in Birmingham, then to other
hard hit areas such as Huntsville and
Tuscaloosa.
On Friday, March 10, 2011, a pair of the
most deadly and catastrophic natural
disasters occurred in the country of Japan –
an earthquake measuring 9.0 triggered a
massive devastating tsunami. Sanofi immediately
announced a donation in the amount of one
million Euros (about 1.3 million US dollars). In
conjunction with Sanofi’s global relief program,
Sanofi US activated a special Japan Disaster re-
lief program for employees, whereby each dollar
donated would be matched dollar for dollar by
the company, raising an additional $122,043.00.
For more information: http://csr.sanofi.us
OPERATING OUR BUSINESSES ETHICALLY AND RESPONSIBLY
To ensure that our daily work is in the best interest of patients and the community, we follow the Sanofi Code of Ethics as well as regional codes such as the US Code of Business Conduct, a standard for ethical decision-making. Our employees adhere to these codes because the way we conduct business, how we approach innovation, and research and development, and how we produce and commercialize our products is just as important as the products and services themselves.
E T H I C S
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5,091 patients living in
North America
included in 175 Sanofi
clinical trials
in 2011
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Within the framework of Human Rights, Sanofi
has implemented a Responsible Procurement
program that is based on the Sanofi Supplier
Code of Conduct. This Code which is distrib-
uted to suppliers was developed to ensure that
all suppliers are aware of the Group’s CSR
principles. This code of conduct is a key
component of CSR for Sanofi and our
suppliers are required to comply
with it.
For more on Sanofi’s efforts
in implementing Responsible
Procurement regionally visit:
http://csr.sanofi.us
Sanofi US has been working
diligently to increase the
breadth and depth of its Supplier
Diversity program. We are dedicated
to ensuring that opportunities are avail
able to small, minority-owned, women-
owned, HubZone, disabled business
enterprises, as well as veteran and service-
disabled veteran-owned businesses.
Our Supplier Diversity Initiative:
• Brings value to our business as well as to the
communities in which we live and serve
• Reinforces our dedication to a small & diverse
supplier base
• Promotes continued innovation and
an entrepreneurial spirit which
also encourages economic
development.
For more information about
our Supplier Diversity Efforts:
http://csr.sanofi.us
Ethics in R&D
In North America, Sanofi sponsors clinical trails
through Sanofi Pharmaceuticals, Genzyme,
Fovea and Sanofi Pasteur, as well as ventures
with government organizations, other pharma-
ceutical companies and biotech firms. All clinical
trials are conducted in compliance with strict
ethics and quality regulations including those
issued by the Food and Drug Administration
Sanofi believes in transparent medical research
and provides healthcare professionals and
patients with the information they need
about our R&D projects and products,
which helps to make informed
medical decisions.
Sanofi US follows the Sanofi
Charter for the Humane Care
and Use of Laboratory Animals.
This charter, established in
2006, adheres to the 3R’s principle
(Reduction/Replacement/Refinement).
In addition, the Culture of Care
Program, which originated in our US
affiliate, has been implemented in
other countries.
In addition, Sanofi Bridgewater
R&D developed its own dog
adoption policy that covers
any dog used for research.
The site has an agreement with
a non-profit organization called the
Beagle Rescue League that finds
homes for dogs retiring from research
facilities.
For more information about the Beagle
Rescue League click on the following link:
http://www.beaglerescueleague.org/
Responsible Procurement/ Supply Chain
Respect for Human Rights forms the foundation
upon which our corporate social responsibility
policy is built. When we deal with suppliers, we
are governed by local legislation, our internal
policies, and our standards in terms of human
rights, labor, environment, and ethical conduct.
Approximately
3,000 - the number of small
& diverse suppliers
contracted
in 2011
SUSTAINING A HEALTHY PLANET FOR THE PATIENT
Thirteen million deaths can be prevented every year by safeguarding our environment. Sanofi strongly contributes to protecting the planet that is our shared home. We have instituted an ambitious policy to reduce the environmental impact of our operations and to defend public health.
P L A N E T
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water consumption by approximately 2 million
gallons per year and 10% of water costs despite
a 300% rate increase the water supplier.
At our Swiftwater, Pennsylvania site, a high-quality,
cold water fishery stream, Swiftwater Creek,
traverses the plant. Analyses were performed
on various strategies to manage and treat future
effluents from the plant based on recent increas-
es in vaccine production. To address this, the
site combined an array of innovative treatment
technologies (UV, ozone) using membrane
separation and carbon adsorption. Water is
treated and tested, and when it leaves the plant,
it is capable of being safely discharged into
the environment.
Multi-dose Medication Dispensing for Discharge
Pharmaceuticals in the Environment (PIE) is an
issue in the pharmaceutical industry. Sanofi is
working with many pharmaceutical organizations
to perform testing on our products to assure
they have little or no impact on the environment.
In addition, some regions are partnering with
other organizations to make and impact at a
different part of the treatment life cycle. Here is
an example from the US:
Hospital patients using medications dispensed
in multi-dose containers (e.g., insulin pens,
asthma inhalers) often need to continue these
medications upon discharge. However, surveys
show that in approximately 50% of US hospitals
partially-used, multi-dose containers are dis-
carded upon discharge, and the patient is given
a new prescription to be filled at a community
pharmacy. In addition to resulting in unneces-
sary costs for the patient and the healthcare
system, this practice produces substantial phar-
maceutical waste. Sanofi US partnered with the
American Society of Health System Pharmacists
(ASHP), to promote awareness, including live
programming and reference resources, and a
comprehensive web-based toolkit to facilitate
implementation of a program to reduce medica-
tion waste. The results: one hospital in Michigan
demonstrated a 50% reduction in medication
waste after the implementation of this program.
For more information: www.multidose.org
For more information about our environmental
initiatives: http://csr.sanofi.us
15 LEED certified sites
in North America
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Climate Change
Climate change affects health by impacting
clean air, potable water, sufficient food and
secure shelter. Deaths are caused by climate
sensitive conditions such as gastrointestinal
diseases (2.2 million deaths per year), malnutri-
tion (3.5 million), malaria (900,000) and dengue.
Minimizing Green House Gas (GHG) emissions
can contribute significantly to preventing these
disease types from impacting new areas of
our planet.
In order to reduce our impact on climate change,
we seek to limit our carbon footprint by reducing
energy consumption and minimizing GHG emis-
sions. For example, in North America, reduction
in energy consumption resulted in decreases for
both direct and indirect CO2 emissions of 7.6%
and 19% respectively from 2010 to 2011.
A few of our regional activities that are now help-
ing us to limit our carbon footprint include:
• Lighting upgrades, renewable energy
use, van/carpooling, telecommuting,
reduced HVAC air changes, com-
pressed air leak repairs are examples
of actions taking place at Sanofi,
Genzyme and Merial sites in the US
and in Canada
• The Genzyme site based in Allston MA
installed a combined heat & power system
that will save $1.5 million/year in energy costs,
reduce GHG emissions by 1,600 tons carbon,
and generate Alternative Portfolio Standard
(APS) revenue of up to $200,000/year
Preserving Water and its Sources
Clean water management has become one of
the most important issues of the 21st century. In
addition to reducing water consumption, Sanofi
focuses on preserving natural water resources.
Here are two examples of our efforts:
Since 2008, our Merial headquarters site in
Georgia, instituted a GreenSite program.
Included in this program was an effort to reduce
water consumption. Some of the methods em-
ployed at the site included moving from standard
landscaping to xeriscaping, prescribing vigilant
preventative maintenance for interior plumbing,
as well as training employees to help conserve
water. The results were impressive – reduction of
SANOFI RECOGNITION
In 2011, Sanofi was once again listed on
the most important global indices for CSR
performance.
About Sanofi North American Corporate Social Responsibility –
During the past year, North American CSR delivered best practices
for Sanofi sites in the US and Canada. The information provided here
covers the calendar year 2011 unless otherwise specified.
We invite your feedback. Please send us your thoughts at:
12
Among the top 5
AND THE PASSION TO M
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