sandra m. miller's resume-master

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Sandra M. Miller (719) 799-3540, [email protected] www.linkedin.com/in/MsSandraMMiller/ SUMMARY: Executive Assistant and military veteran with a Top Secret Clearance, Bachelor’s degree, and 8 years of experience in administration to include counterintelligence, sales, marketing, market research, human resources, and hospitality in the military and private sectors EXPERIENCE: Counterintelligence (CI) Special Agent badged and credentialed 2015 – present United States Army Military Intelligence Sierra Vista, AZ; Tacoma, WA • Completed the Army CI Special Agent Course, a 17-week course designed to train soldiers to detect, identify, exploit, and neutralize foreign intelligence entities and international terrorist organizations that present a threat to the lives, property, or security of Army forces through the conduction of investigations, operations, collection, analysis, production, and technical services and support. Executive Assistant / Air Traffic Control (ATC) Equipment Repairer 2011 – 2015 United States Army Aviation South Korea; Colorado Springs, CO Executive Assistant: Selected to handle all administrative duties for a company of 47 personnel usually held by a more senior employee. Worked closely with 4 C-level executives and the corporate office. • Compiled data and prepared weekly PowerPoint presentations; verbally presented it to the top leadership. • Implemented changes associated with the company’s new management by working overtime for one month, resulting in a smooth and quick transition. • Examined and edited – award nominations, promotion packets, leave requests, special training packets, and annual individual performance reviews, resulting in quicker submission,

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Page 1: Sandra M. Miller's Resume-Master

Sandra M. Miller(719) 799-3540, [email protected]

www.linkedin.com/in/MsSandraMMiller/

SUMMARY: Executive Assistant and military veteran with a Top Secret Clearance, Bachelor’s degree, and 8 years of experience in administration to include counterintelligence, sales, marketing, market research, human resources, and hospitality in the military and private sectors

EXPERIENCE:

Counterintelligence (CI) Special Agent – badged and credentialed 2015 – presentUnited States Army Military Intelligence Sierra Vista, AZ; Tacoma, WA

• Completed the Army CI Special Agent Course, a 17-week course designed to train soldiers to detect, identify, exploit, and neutralize foreign intelligence entities and international terrorist organizations that present a threat to the lives, property, or security of Army forces through the conduction of investigations, operations, collection, analysis, production, and technical services and support.

Executive Assistant / Air Traffic Control (ATC) Equipment Repairer 2011 – 2015United States Army Aviation South Korea; Colorado Springs, CO

• Executive Assistant: Selected to handle all administrative duties for a company of 47 personnel usually held by a more senior employee. Worked closely with 4 C-level executives and the corporate office.• Compiled data and prepared weekly PowerPoint presentations; verbally presented it to the top leadership.• Implemented changes associated with the company’s new management by working overtime for one month, resulting in a smooth and quick transition.• Examined and edited – award nominations, promotion packets, leave requests, special training packets, and annual individual performance reviews, resulting in quicker submission, approval and turnaround time.• ATC Equipment Repairer: Maintained and repaired ATC equipment valued in excess of $2M, including communications systems, navigational aid systems, landing systems, and vehicles.• Supervised the Air Traffic Controllers during the set up and tear down of each system to ensure their safety and care of the equipment to include proper grounding to prevent shock, proper protective gear worn (ex: gloves, helmet), and accountability of all parts.

School Secretary (on-call) 2009 – 2010Cupertino Union School District Cupertino, CAFremont Union High School District Fremont, CA

• Obtained an accurate account of all grades and classrooms.• Performed basic nursing duties to determine if the district school nurse or the parents needed to be notified.• Distributed mail and other material to teachers; on occasion, assisted teachers in the classroom.

Executive Assistant to the Chairman and CEO 2008The TPL Group – a technology and IP company Cupertino, CA(went out of business)

• Scheduled weekly meetings with company C-level executives, including remote employees; set up equipment needed for video conferencing.• Screened and routed phone calls and emails to appropriate personnel.• Maintained, organized and updated contact information of 500+ associates in Outlook.• Trusted with the security and handling of international currency in excess of $10,000 for use when last

Page 2: Sandra M. Miller's Resume-Master

Sandra M. Miller Page 2 minute travel abroad was necessary.

Lead Sales Coordinator / Secretary / HR Communications Admin Clerk 2006 – 2008MGM Mirage’s CityCenter – an $8 billion, mixed-use development Las Vegas, NVMGM Mirage’s Bellagio Resort and Casino Las Vegas, NV

• Promoted twice in one year – from an HR Communications Administrative Clerk at MGM Mirage’s Bellagio Resort and Casino to Secretary at MGM Mirage’s CityCenter and later to Lead Sales Coordinator.

• Lead Sales Coordinator: Gave presentations in-person and via phone at the call center, resulting in a larger number of generated sale leads.• Persuaded clients and real estate agents to register and set appointments. Maintained files to track types of leads, marketing promotions, agents’ sales and compensation, etc.

• Secretary: Assisted the Director of Administration and Human Resources. Screened applicants’ resumes, scheduled interviews, kept employee files, and assisted with the editing of the Employee Handbook.• HR Communications Admin Clerk: Assisted in employee events, communications, and services to include Employee of the Month, Employee of the Year, the company holiday party, bi-monthly newsletter, employee handbook, benefits orientation, and charity drives. Wrote welcome and promotion announcements.• Maintained the company's online staff directory in Outlook for 10,000+ employees, using a human resources’ report of new hires, terminations, transfers and promotions; coordinated a professional photo shoot and edited pictures in Adobe Photoshop.

Marketing and Design Assistant 2005Dolisos America, Inc. – a homeopathic manufacturing company Las Vegas, NV(went out of business)

• Assisted with the design of print advertisements for magazines and packaging for products using Adobe Photoshop and Illustrator.• Researched markets for products, ingredients, trends, and sales, utilizing the internet, magazines and newspapers to create presentations for company executives.• Prepared monthly mailings of 25,000+ customers, using Microsoft Word, Excel and Access.

Theater Manager / Coordinator / Recruiter 2004 – 2005MRC Group – a market research company Las Vegas, NV(acquired by Test America)

• Theater Manager: Instructed respondents on properly scoring television shows to ensure accurate results for clients.• Coordinator: Maintained up to 4 market research projects concurrently, each with varied demographics, compensation, and time span to ensure 100% of our daily goals were met.• Recruiter: Sold people the experience of participating in surveys within a 30-second to 1-minute timeframe.

EDUCATION:

Bachelor of Arts in FilmUniversity of Nevada, Las VegasUniversity of Hawaii at Manoa

• Studied abroad in Madrid, Spain, for one year• Internship at the Department of Commerce in Washington, DC, for one summer• Hospitality Intern at Walt Disney World in Orlando, FL, for one semester

Gold standard customer service training Individually introduced a show to a theater seating up to 200 guests