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San Ysidro Port of Entry Pedestrian Border Wait Times Updated Survey 2015 Thursday, June 25, 2015 Presentation for City of San Diego ED & IR Committee

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San Ysidro Port of Entry Pedestrian Border Wait Times

Updated Survey 2015

Thursday, June 25, 2015 Presentation for City of San Diego

ED & IR Committee

Gender Distribution 2015

53% 47%

Male Female

2015

51% 49%

Male

Female

2011

Age Distribution 2015

34%

26%

27% 13% 18-24

25-44

45-64

65+

8%

33% 37%

22% 0-18 years

19-30 years

31-50 years

Over 50 years

2011 2015

Citizenship Distribution 2015

56% 26%

9% 3% 5% 1%

U.S. Citizen

Mexican Citizen

Green Card Holder

Other

Doesn't apply/Doesn't want to respond Dual Citizenship

2015

44%

38%

14%

2% 1% 1% Mexican Citizen

US Citizen

Green Card Holder

Doesn’t apply/ Doesn't want to respond Dual Citizenship

2011

Point of Origin 2015

76%

7%

2% 15% Tijuana

Rosarito

Ensenada

Other:

Point of Origin 2015 Tijuana

• Tijuana o Zona Rio/Zona Centro = 22% o Zona Norte = 2% o Playas de Tijuana = 8% o La Mesa = 7% o Mesa de Otay (Otay Mesa) = 7% o La Presa = 1% o La Gloria/San Antonio = 2% o Cerro Colorado = 1% o Matamoros-Norte-Centro-Sur = 2% o Otay Centenario = 1% o Sanchez Taboada = 1%

Method of Transportation 2015

20%

43% 14%

7% 11%

3% 3% 4%

Walking

Trolley

Bus

Someone Picking you up

Your Car

Taxi

Other

Didn’t say

Crossing Frequency 2015

25%

27% 11% 18%

5% 8% 4% 2%

Couple of Times a Week Everyday

Once a Week

Once a Month

Once a Year

Couple of Times a Year

Almost Never

Doesn't apply/ Doesn't want to respond

29%

27% 15%

14%

9% 6% Couple of times a week Everyday

Once a week

Once a month

Once a year

A couple of times a year

2015 2011

Reason for Crossing 2015

18%

28% 24%

11%

3% 6%

8% 2%

Shopping

Business/Work

Visit friends/family

School

Tourism

Medical Services

Other

Doesn't apply/Doesn't want to respond

31%

23% 20%

10% 6% 6% 4%

Shopping

Business/ Work

Visit friends/ family School

Medical Services

Other

Tourism (events, attractions)

2015 2011

Border Wait Times – 2011 and 2015 Comparison

52

41

20 3

0

10

20

30

40

50

60

Average Wait Times

Median Wait Times

Min

utes

Border Wait Times Surveys 2011

Non-SENTRI

SENTRI

40

25

15 5

0

5

10

15

20

25

30

35

40

45

Average Wait Times Median Wait Times M

inut

es

Border Wait Times Surveys 2015

Non-SENTRI

SENTRI

Current Conditions 2015 Pictures of Pedestrian Border Crossings Northbound to

Southbound and Southbound to Northbound

2015

2015

2015

2015

2015

New Recommendations 2015 More CBP Officers Marketing material and web site improvement Reduce SENTRI enrollment fees Lack of inspection process uniformity Wait times are unpredictable/Communicate real wait times Infrastructure inadequate for purpose Document screening More effectively convey the benefits of SENTRI Continue promoting SENTRI and indicate where new SENTRI enrollment office is located Clarify which documents are WHTI compliant Improve infrastructure: water fountains, restrooms and rest areas Increase RFID or READY enrollment Incorporate new technology Consistency with signage on both sides of border Control abuse of the “Special Assistance”/ Handicap lane Train CBP officers in “Excellency in Public Service” and to follow the two CBP agents that

are efficient in processing pedestrian crossers Shuttle buses on the Tijuana side (About $5 per ticket) Improve the Spanish web page on CBP Web site and include information about

“Commuter Status”, and that web address link with all the web sites for City of Tijuana, City of San Diego, Consulate General of Mexico in San Diego, and South County EDC’s

Ask owner of white wall on Mexican side to cut windows to let air flow for Pedestrians

Thank you

Cindy Gompper-Graves, President and C.E.O. Efrain Ibarra Jr., Assistant Director

South County Economic Development Council 1111 Bay Blvd., Suite E Chula Vista, CA 91911

Office Number: (619) 424-5143 Email: [email protected]