salesforce admin hack series: account object
DESCRIPTION
In this installment of the Salesforce Admin Hack Series, RingLead Chief Product Officer Michael Farrington is joined by Triple-Certified Salesforce Expert Jarrod Kingston of Appirio to share some killer hacks for the Account object.TRANSCRIPT
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Salesforce Admin Hack Series:Account Object
#sfHacks
Salesforce Admin Hack Series:Account Object
#sfHacks
Welcome!
● Type questions into the webinar control panel
● Join the conversation! #sfHacks
@michaelforce@ringlead
@jarrodmichael@appirio
Michael FarringtonChief Product Officer, RingLeadFounder, Qandor
#sfHacks
About RingLead● RingLead applications remove and prevent duplicate
Leads, Contacts & Accounts in Salesforce
● First Salesforce Certified Partner (2005)
● Offer cloud-based solutions (no software!)
● No PhD in Deduplication Required
Merge Account Button
Objective: Provide a shortcut to the “Merge Accounts”
screen while simultaneously pre-populating the search
string.
Shout out to Rhonda Ross@crmdr
#sfHacks
Sneaky Related List Action Links
Objective: Edit child records displayed in related lists on
the spot with one click.
Shout out to Ankit Arora@forceguru
Example: Escalate a Case with one click from the Account
view page.
#sfHacks
App Attack!
Rollup Helper
Profiler
High Five
#sfHacks
Jarrod KingstonBusiness Analyst, Appirio
#sfHacks
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Account Report Link
Objective: Have a custom link on the Account that opens
a report filtered on that Account.
Example: User wants to see all the Products an Account
has purchased over all of time.
#sfHacks
Email to a Friend
Objective: Email Account link without copying and
pasting from browser.
Example: User calls and says something is wrong with an
Account. Instead of asking for the link or ID, they simply
click a button that opens a new email window with the
Account link populated.
Shout out to Steve Molis@SteveMoForce
#sfHacks
Record Type Switch in One Click
Objective: Change the record type of an Account without
having to go through all the manual steps.
Example: A Partner record type needs to be changed to a Customer record type.
#sfHacks
Questions? Comments?
@michaelforce @jarrodmichael
#sfHacks
RingLead.com/LinkedIn
@RingLead
RingLead.com/GooglePlus
RingLead.com/YouTube
RingLead.com/Facebook
@Appirio
YouTube.com/Appirio
Facebook.com/Appirio
Bonus Hack! Edit Links In Reports
Secret: Create a formula field with a text return type, name
it "Action", enter the body as follows, and add as column in
reports:
HYPERLINK('/' & Id & '/e', 'edit', '_blank')
Objective: Add quick links to edit records from within Salesforce Reports.
#sfHacks
Don’t Miss the Data Rehab Series
#sfHacks
Does your data need help? Step one is admitting that you have a problem.Join us on Tuesday, 8/27 at 1:00 pm EDT / 10:00 am PT for Part 1 of the Data Rehab Series.
Jesse PetersonExperian QAS
Michael FarringtonRingLead
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