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Honeywell Confidential & Proprietary Page 1 of 26 WIN-PAK ® XE/SE/PE Release 4.0 (Build 673.3) (Hot Patch 673.3.2) Sales Release Notes HONEYWELL CONFIDENTIAL & PROPRIETARY This work contains valuable, confidential, and proprietary information. Disclosure, use, or reproduction outside of Honeywell Inc. is prohibited except as authorized in writing. The laws protect this unpublished work. If you have

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Page 1: Sales Release Notes - Video Systems€¦ · Sales Release Notes HONEYWELL CONFIDENTIAL & PROPRIETARY This work contains valuable, confidential, and proprietary information. ... SQL

Honeywell Confidential & Proprietary Page 1 of 26

WIN-PAK®

XE/SE/PE Release 4.0

(Build 673.3)

(Hot Patch 673.3.2)

Sales Release Notes

HONEYWELL CONFIDENTIAL & PROPRIETARY

This work contains valuable, confidential, and proprietary information. Disclosure, use, or reproduction outside of Honeywell Inc. is prohibited except as authorized in writing. The laws protect this unpublished work. If you have

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WIN-PAK XE/ SE/ PE Release 4.0 (Build 673.3) Release Notes: 4.0

Honeywell Confidential & Proprietary Page 2 of 26

received this material / document in error, please notify us immediately, and return the original material / document without making any copies.

Release Notes Product Name: WIN-PAK SE/PE/XE 4.0

Date: 02/03/14 (Build 673.3)

08/22/14 (Hot Patch Build 673.3.2)

1.1. Release Details

Sl Item Version Number/Type/Make

1 Software: WIN-PAK SE/PE/XE Rel 4.0 build 673.3

2 Hardware (including the OS ( DOS, Windows 95/XP,Unix etc. ), Compilers, Assemblers, Linker, Editors etc. )

Windows 8, Windows 2012 server(64 bit OS only) , Windows 2008 R2 server ,Windows 7 professinal (in 32 and 64 bit OS), Windows 8.1, Windows Server 2012 R2

SQL 2012 express, SQL 2012 std, SQL 2008 express R2, SQL 2008 Std, editions.

3 Galaxy Dimension Panels series supported GALAXY_GD_48,96,264 and 520 with Firmware version 6.8 and

Ethernet module firmware version E080-4

4 RapidEye V10.0.30

5 MAXPRO NVR V2.5.1 SP1 B35, Hybrid V3.0 B45 Rev B,

3.1 Build 65b (install updated drivers)

6 Fusion 4.5.1513, 4.5.5300

7 HRDP H.264 1.0.0.23, 1.0.0.37

8 HRDP MPEG4 3.0.0.86_2.5.7.H53, 3.0.1.9

9 Trinity Framework ( Delta changes made for WIN-PAK) VMS R300 SP1 SP2 B216

10 Panel NetAXS 123 - EVL firmware 5.0.7

NetAXS 4 – firmware 3.4.15 & 3.4.18

PRO 2200 (P2S_2092.crc)

PRO 3000 (1.05.11)

PW 6000:

(Firmware: 2.6.2 (359) - Product ID: 40-8 )

PRO 3200:

(Firmware: 2.6.4 (394) - Product ID: 41-12 Firmware: 2.6.2 (359) - Product ID: 41-12)

PW 5000 ( P5E_2092.crc)

N1000 IV X f/w 8.07

NS2+

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Honeywell Confidential & Proprietary Page 3 of 26

1.2. Highlights

The highlights of this build are:

1. Windows 8, Windows server 2012, Windows 8.1, Windows Server 2012 R2 support

2. SQL server 2012 support

3. PRO-3200 support with restriction of maximum of 16 SIO boards support.

4. Card Number Edit restriction through System Defaults

5. Detailed Card Audit Report

6. Card Holder report option provides selection of Door(s) to find out who has access to.

7. Active Directory Integration for Operators

8. The Backup and Restore utility will support for restoring B670.14/B670.16, B670.21, 670.21.1.0, 670.25, 673.1 DB to B673.3

9. Support direct upgrade from B670.14/B670.16/B670.21/ 670.21.1.0/670.25/673.1

10. Support VMS R300 SP1 and SP2 in the installation itself.

11. Support for VMware 5.1.

12. Auto download of data to panel when editing the NetAXS, P-series configuration is supported.

13. Support for Maxpro NVR V2.5.1 SP1 B35 and Hybrid V3.0 B45 Rev B.

14. UI will open without asking any UAC message popup and won’t ask to enter the administrator password in windows guest login.

15. Support in scheduler for sending holiday to panels.

16. Support in scheduler for Purge history.

17. Auto download for Holiday, Timezone will work for the NetAXS, P-series panel.

18. Support for PRO3000 (Asian and European markets only - option enabled)

PRO-3000 supports the following features

1. Native Configuration of PRO3000 Panel with full support to add/edit/delete the Input, Output, Groups and Readers

2. Duress Events Support for PRO3000 Panels

3. Cross-Loop Anti-Passback support for PRO3000

4. Lockdown and Unlocked Door Mode Support through Control Map and Floor Plan for PRO3000 Readers/Doors

5. License based PRO3000 Activation. PRO3000 for SE/PE Versions.

6. Implementation of the Card Download Command with the Expiration Date on the Protocol

7. Fix for the Card Download issue with Multiple Access Level in PRO3000 Panels

1.3. Installation prerequisites and tips

1. After installing WIN-PAK XE/SE/PE 4.0 Build 673.3, you must manual apply Build 673.3.2 Hot Patch.

This patch can also be applied to existing Build 673.3.1

The hot patch file name is “Patch 673_3_2 on WP 4_0.exe” and is located in the DVD’s \Utilities\WP Build 673.3.2 patch folder.

Step1: Stop all WIN-PAK Services

Step2: Copy the hot patch to the C: drive

Step3: Rename WP Communications Server.exe and Winpak2.exe in your WIN-PAK installation directory. Normally this would be in the C:\Program Files\WINPAKPRO folder.

Step4: Run the hot patch and follow display instructions.

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Step5: When complete, start all WIN-PAK Services

Note: If more than one communication server is used, apply this hot patch to each communication Server.

2. Support for MAXPRO NVR 3.1 Build 65b requires manual installation of the MAXPOR NVR 3.1 driver on the WIN-PAK server and clients. Driver (500-00918V6-T5-B_MAXPRO_VMS_NVR_3.1_DRIVER.zip) available in the Utilities folder on the WIN-PAK 4.0 software DVD or available from the Honeywell Download Center.

3. .Net 4.5.1 is not supported for VMS applications – Failed to connect to Trinity rendering Server error will be generated. Uninstall .Net 4.5.1 and install .Net 3.5 or 4.0 using the following steps:

Step 1: Uninstall .Net Framework 4.5.1

Step 2: Install from the installation media from the Software\Prerequisites folder the

DotNetFramework3.5SP1 and then the DotNetFramework4.0

Note: This will require access to the internet as additional updates will be required to be downloaded during the installation of the .net 3.5SP1 and .Net4.0

4. Direct upgrades (install on top of) are qualified from the following WIN-PAK XE/SE/PE 3.0 builds: 670.25; 670.21; 670.21.1.0; 670.16; 670.14.

5. Upgrading from WIN-PAK SE/PE 2.0 build 645.3 can be done via restoring of the database on a new installation of WIN-PAK 4.0

6. WIN-PAK builds older than 645.3 should be sent to Honeywell tech support for DB conversion.

1.4. Detailed Updates and fixes in WIN-PAK 4.0 are:

Issue Type Key Summary

New Feature WINPAK-3287 Support for Windows 8.1 and Windows Server 2012 R2 OS in WIN-PAK

New Feature WINPAK-3279

For the CD-key without PW5K license, Pro2200 & Pro3200 has to be listed in the P-series configuration tab.

New Feature WINPAK-3129 Support for PRO3200 in WIN-PAK

New Feature WINPAK-3125

Support for the PRO3000 (Asian and European markets) and card Audit report updates.

New Feature WINPAK-3068

NetAXS – P-Series panel database edits downloaded upon saving the panel data

New Feature WINPAK-3067 Ability to add a new Timezone to a NetAXS ADV from the control map

New Feature WINPAK-3065

Purge history / or Purge-Archinve history to be added to scheduler with the ability to purge history older than xxx-days (1-999 Days)

New Feature WINPAK-3043

Increase the cmd time out default from 5 to 10 seconds for the NetAXS-Gateway panels

New Feature WINPAK-2833

SQL Server 2012 support is added – using SQL Server 2012 Express Edition as default

New Feature WINPAK-2832 Windows Server 2012 Operating System supported

New Feature WINPAK-3159 Use local host ( or local machine as appropriate ) as the default computer name in WIN-PAK services ADV. will save tech support and customer time when moving/restoring databases

New Feature WINPAK-3066 Support in scheduler for sending holiday to panels.

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New Feature

Card Number Edit restriction through System Defaults

New Feature

Detailed History Logging and Card Audit Report

New Feature

Active Directory Integration for Operators

Defect WINPAK-3219

Automatic download for Timezone, Holiday and DST now works for remote ComServer

Defect WINPAK-3211

Alarm View page is showing Input Normal, Primary Power Normal & Panel Communication Normal events in dark green color - HF issue

Defect WINPAK-3202

P-Series panels randomly going off line when connected to a second remote ComServer

Defect WINPAK-3187

The command file execution is not happening on Acknowleging and clearing the Input Active alarms from the alarm window for PRO3000 panel

Defect WINPAK-3173 Cosmetic issue in P-Series panel – Door Interlock caption

Defect WINPAK-2280 Floor plan links where the file is larger than 2MB are making WIN-PAK unresponsive. Max 5MB is now allowed with a max of 30 char file name including extension.

Defect WINPAK-1028 operator rights with view can delete records based on CDKey number

Defect WINPAK-3124 VMware support in WIN-PAK

Defect WINPAK-3123 VMS R300 SP2 now automatically installs when VMS is selected

Defect WINPAK-3122 Enable P-Series Triggers and Procedures support by default

Defect WINPAK-3121

Update text in the installation window for adding video integration from 40 additional minutes to 120 additional minutes

Defect WINPAK-3070

Send time and date for scheduler is not working on P-Series. Confirm if it is sending to NetAXS as well.

Defect WINPAK-3069 Loss of ADV’s when the computer’s IP address is changed

Defect WINPAK-3009

Performance issue in 64 bit OS when comparing with Performance in 32 bit OS

Defect WINPAK-3005 Custom Access Levels are not downloading properly to a NetAXS-123 panel

Defect WINPAK-2767

Tracking area transations do not Prime when the WIN-PAK Services are restarted or the UI is closed and then opened.

Defect WINPAK-2765

If user create multiple notefields and add templates to the notefield, they will shift when deleted.

Defect WINPAK-1835

History table will become locked when running an integrity check on the WIN-PAK DB

Defect WINPAK-1675

WIN-PAK fails to generate Card Frequency report for “zero frequency” if the DB has large amounts of history transactions.

Defect WINPAK-2111 Multiple Access Levels and Card Holder report error “There are not records that match your criteria” when filtering by Access level

Defect WINPAK-1497

WIN-PAK using Pro2000 panels with Multiple Access Levels it is observed that cards are valid at doors that they are not supposed to be valid.

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Defect WINPAK-3428

Host Grant, invalid time zone errors from NetAXS panels with downstream connected are received after editing card database. (resolved in Hot Patch Build 673.3.2)

Defect WINPAK-3387

Card and Card Holder “Search for” function unable to select a note field and enter detail (resolved in Hot Patch Build 673.3.2)

Defect WINPAK-3256

WIN-PAK sends more than one disarm command to the intrusion panel when only 1 disarm command is needed (resolved in HotPatch Build 673.3.2)

Items fixed and not verified by QA in WIN-PAK 4.0 are

Issue Type Key Summary

Defect WINPAK-3171 Offline door modes are not working in P-series panel.

Defect WINPAK-3142 Backup function updates in WIN-PAK User guide has to be updated

1.5. The Known issues in this build are

1. WINPAK-3204 When UAC is enabled then following observations are noted.

a. Only in complete installation machine, when logged with windows guest user and UAC level 4 (maximum) WIN-PAK logout and QSW is not working. This is not observed in WIN-PAK UI alone installations. When UAC is level 3 everything works fine. (observed in all OS)

b. When WIN-PAK is installed along with VMS then in some machines WIN-PAK uninstallation is not working. This looks like a windows issue and workaround is to manually set registry HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\system -Name EnableLUA -Value 0

2. WINPAK-3169 - In PW6000 panel with the version of 2.2.1, Antipass back functionality will not work. But the PW6000 of version 3.6.2(359) Antipass back functionality will work.

3. While upgrading from 670.21.1.0 or reinstalling the 673.3, if any additional recorders has to be installed, VMS R300 SP1 & SP2 has to be uninstalled manually before proceeding to next step.

4. After restoring or upgrading DB contains more than 128 Access level for a NetAXS panel, some of the entrances assigned to access level may not work properly. To know that Entrances with Access Level, Run utility ‘NetAXS_128_AL_Check.exe’ in the database server machine installed folder. Remove the timezone assigned to that mentioned Entrances in Access Level and remove the custom Access Level from mentioned cards. If panels are added using QSW false message box will be thrown. Workaround is to open the access level & remove the changes manually.

5. Known issues of PRO3000 (Asian product) in the build 670.25 is applicable for this build also.

6. NetAXS auto download qualifications

Configuration Changes by User

Commands downloaded in Auto download Functionality (In Sequence)

Similar to Current Initialize from Control Map (Y/N)

Input (shunt, unshunt, TZ) Inputs Y

Timezone Time Zones, Inputs and outputs that associated Y

Holiday Holiday Y

Output Outputs Y

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Group Groups Y

Card format Panel configuration object Y

Reader tab (reader rules) Input and Outputs Y

Geographical TZ Time and Date Y

Command file Command file Y

NetAXS –option Y

Readers Input, outputs Y

Downstream devices Inputs, outputs Y

Downstream panel Y

7. P-SERIES auto download qualifications

Configuration Changes by User

Commands downloaded in Auto download Functionality (In Sequence)

Similar to Current Initialize from Control Map (Y/N)

Input (shunt, unshunt,TZ) SIO Board, TimeZone and Time Zone refresh Y

Timezone TimeZone, if any input or output is associated, then SIO Board, TimeZone and TimeZone refresh

Y

Holiday TimeZone, Holiday, TimeZone refresh, Time and date

Y

DST IC configuration, DST, DB,MSP, Time and date, TimeZones, Timezone refresh

Output SIO Board, TimeZone and TimeZone refresh Y

Group SIO Board, TimeZone and TimeZone refresh Y

Card format Y

Triggers & Procedures Triggers, Procedures accordingly Y

Reader tab (reader rules) SIO Board, TimeZone and Time Zone refresh Y

Geographical tz Time and Date Y

SIO board SIO Board, TimeZone and Time Zone refresh Y

Readers SIO Board, TimeZone and Time Zone refresh Y

8. Panel Auto download functionality will not work at first Panel configuration of NetAXS, P-series panels and panel has to be initialized once.

9. Panel auto download will not work when the panel is offline. Once the panel came online user has to initialize the panel once.

10. Timezone, Holiday auto download to panel (NetAXS, P-series) will not if the communication server is in offline. Once the communication server came online user has to initialize the panel once.

11. WINPAK-3224: P-Series panel resets itself, if the user modifies the timezone slots.

12. WINPAK-3172: Auto download is not working in P-Series panel, if the user changes the timezone for its outputs.

13. WINPAK-3208: Filter configurations are not saved in Card holder report template.

14. WINPAK-3233: "Camera Enabled" event is not recording to history.

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15. WINPAK-3075: Camera motion alarm events do not record to History but do display in both the Alarm and Event Views

16. WINPAK-2917: "MAXPRO NVR controller connected" event is continuously reported in Alarm & Event views whenever user uses retrieve option in camera configuration tab.

17. WINPAK-3016: Port configuration change doesn't function for a P-Series panel, still uses port 3001

18. WINPAK-2579: Locking of PTZ controls during recording duration doesn't works for intensive recordings in Fusion DVR's.

19. WINPAK-3154: Operator Action Report is not showing "Panel Auto Initialization Failed events"

20. WINPAK-3184 :Reverse Read LED's option is not working in PRO3000 panel

21. WINPAK-3189: NetAXS4 Groups “all readers use the same group” option doesn’t work.

22. WINPAK-3175: VMS components are not removed during Unisntallation of WIN-PAK 4.0 if UAC is enabled.

23. WINPAK-3170: P-Series Triggers & procedures actions are not recorded in the History & OAR.

24. WINPAK-3169: Antipassback functionality is not working in Pro6K panel.

25. WINPAK-3135: Installation shield failed to create database while installing WIN-PAK with already installed SQL (named instance.)

26. WINPAK-3134: During installation, the install shield may present error messages.

a. msiexec.exe - Application Error

b. Microsoft Visual C++ 2010 x Redistributable - 10.0.30319 is already installed. (See attachment)

If user clicks "OK" on above error message, installation will proceed.

27. WINPAK-3209: WIN-PAK sends more commands than required to a NetAXS panel for the single change in the panel configuration.

28. WINPAK-3204: When UAC is enabled then following observations are noted.

a. Only in complete installation machine, when logged with windows guest user and UAC level 4 (maximum) WIN-PAK logout and QSW is not working. This is not observed in WIN-PAK UI alone installations. When UAC is level 3 everything works fine (observed in all OS).

b. When WIN-PAK is installed along with VMS then in some machines WIN-PAK uninstallation is not working. This looks like a windows issue and workaround is to manually set registry HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\system -Name EnableLUA -Value 0

29. WINPAK-3231: Command file execution is not working on Receive for NetAXS & P-Series Panels Output ADV

30. WINPAK-3227: Start & Stop recording is not working for MAXPRO NVR 2.5 SP1.

31. WINPAK-3226: If user retrieves video for more than one camera from Fusion recorder , WIN-PAK will display error message "unable to retrieve video maximum retrieval connection already in use" and will not show the retrieval for the second camera.

32. WINPAK-3236: User not able to view the video retrieval for Custom Event Recording if recording duration interval less than 1 minute

33. WINPAK-3235: Camera live video is not showing for Analog Cameras connected with MAXPRO Hybrid NVR

34. WINPAK-3242: Recorder events do not have event description and the History report shows strange events when the recorder devices in Remote UI+Comm is installed without VMS Machine

35. WINPAK-3293: Control map status is not updating the Recorders when VMS services are stopped.

36. WINPAK-3274: User not able to configure command file for the P-Series Panel ADV and it shows blank.

37. WINPAK-3215: If Server & Client machines are in different subnet mask (both are in Workgroup only), VMS fails to connect WIN-PAK client machine. In the same case, WIN-PAK client will connect to WIN-PAK server without any error..

38. WINPAK-3205: After upgrading and logging in the WIN-PAK UI the error generated is: Failed to load NCIRegistry.DLL. Cannot start WIN-PAK" Workaround is the register the “NCIRegistry.dll” file.

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39. WINPAK-3294: Using Quick Start Wizard user not able to configure PRO-3200 Panel

40. WINPAK-3295 :WIN-PAK Help File document not captured Windows 8.1 and Windows 2012 R2 OS Support

41. WINPAK-3443: When the system is configured with Time Zone names greater than 20 characters and it is associated with more than 25 panels, a communication server crash can occur when modifying existing Time Zones. Workaround to avoid the crash is to rename the Time Zone name with less than 20 characters.

42. WINPAK-3441: Cosmetic issue found that the Patch installer for 673.3.2 showing "This Patch has to be applied on top of WP 4.0 Build 673.3" only and it should be modified as "This Patch has to be applied on top of WP 4.0 Build 673.3 and Patch 673.3.1"

43. WINPAK-3447: Using Multiple Access Level configuration if the Access Level or Card database is opened and then closed by clicking on OK, WIN-PAK will send updates to the panel even when no changes were made. This results in no risk to the system but does result in unnecessary communication. The work around is to Select Cancel or “X” out of the screen if no edits were made.

1.6. WIN-PAK Support:

1. B670.14/ B670.16/B670.21/B670.21.1.0/B673.1 customers can directly upgrade to B673.3

2. B633.2/B645.3 customers have to upgrade to B670.14 and then from B670.14 directly upgrade to B673.3.

1.7. VMS Highlights:

1. Install R300 SP1 and SP2 in installation itself.

2. Support for Maxpro NVR V2.5.1 SP1 B35 and Hybrid V3.0 B45 Rev B (In order to support MaxPro NVR Hybrid Version, user has to manually install New Maxpro NVR driver and Analog Capture Card Driver)

1.8. Installation Support

1. Build Deployment: All WIN-PAK computers in a network must be on the same build number.

2. WIN-PAK supports Installation on Windows 8.1, Windows Server 2012 R2, Windows 8,Windows Server 2012 in 64 bit only and on Windows 2008 R2 and Windows 7 in 32 and 64 bit Operating system with latest service pack and hot fixes.

3. Default SQL 2008 R2/2012 Express Edition.

4. Installation will support English, French & Spanish languages only.

5. Install setup of SQL Server in a separate machine is not supported

6. Windows Authentication for SQL installation is not supported.

7. Upgrade support for Non English OS like support Arabic, Czech, Dutch, French, Italian, Spanish, Russian and Portuguese is not supported.

8. TT 1846 - 'User account control' window shows "Unidentified publisher" instead of "Honeywell Access System" while running WIN-PAK exe in Vista OS is not fixed

9. Fusion III & IV hardware needs to be loaded with 4.5.B22 Fusion server software for the integration.

10. HRDP H.264 support with open issues related to PCOpen.

11. Windows updates should be installed and machine should be restarted before running WIN-PAK installation. Recommended to disable windows updates during installation.

12. The windows updates should be allowed to get installed in the PC where WIN-PAK and VMS is to be installed, otherwise the installer will do multiple reboots and install will fail. http://support.microsoft.com/kb/958043

13. Special characters(", ?,=],)) should not be mentioned while setting password for the machine

14. Uninstallation of drivers from add/remove programs is not recommended

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15. WIN-PAK Complete installation on a RAID computer and/or updating the site-key license, the anti-virus “On access Scan” feature has to be disabled.

1.9. Limitations

1. It is strongly recommended to take backup of Database before upgrade.

2. Installation from network is not recommended.

3. During uninstallation from Add/Remove programs page, there will be delay to get the uninstallation wizard opened.

4. Sometimes a delay was observed (approx 1 min) to get data updated in NetAXS Web after adding data from WIN-PAK.

5. NetAXS Web UI will logout users on receiving panel config changes from WIN-PAK

6. After NetAXS panel initialization is completed in WIN-PAK it may take a few additional minutes (say 1 to 2 mins) for the changes to take effect in panel/hardware.

7. Card formats higher than 31 can’t be used with this version of WIN-PAK.

8. Global antipassback (WIN-PAK based) feature is a not implemented for NetAXS.

9. In supervisor mode, supervisor cards will not face antipassback restrictions.

10. As VIP card does not have PIN, Pin only mode will not be applicable for VIP card holder, (another Standard/Supervisor card with PIN would be required for getting access for VIP during PIN only mode.)

11. QSW might fail to launch after fresh installation or after re-install and with the fire-wall remaining disabled, it may not launch. The QSConfigWiz.exe has to be registered using the run command /regserver is a workaround.

12. Drag and drop will result in truncation of letters and creation of irrelevant names if the NetAXS panel name is longer.

13. If your application is not using Reader B at the NetAXS-123 panel, that ADV has to be unchecked in Panel database to avoid issues/conflicts.

14. In large DB, card related actions will take more time to download to the panel.

15. In upgrade scenario Operator Action Report might fail to launch. Manual registration of “OperatorActionReport.exe” is a workaround.

16. WIN-PAK may not respond when user set/un-set the galaxy group through card action. Continuous set/unset will cause this.

17. Panel is not checking the “Case sensitive Encryption Password” which has been configured in WIN-PAK (Panel will still communicate with WIN-PAK).

18. On board encryption support is not available for NetAXS-4 Panels – requires external encryption hardware.

19. PIN No ‘1’ should not be used for cards, since ‘0” is not used as a PIN number as some keypads will provide a 0 or 65535 as the number if the # is pressed. So if you are using the Duress output and Reader's Direct Point output and your standard PIN is 1 it will not get activated.

20. For card formats NetAXS panel & readers, user has to provide a name explicitly in configuration.

21. Only the first 32 card formats will be sent to NetAXS Readers. Any other card formats after 32 will not be sent even when the total count of card formats configured in panel is less than 32. [This is firmware limitation with NetAXS 4-3.4.3 and NetAXS123-3.4.27]

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22. Interoperability feature [Setting Groups/Partitions by 3 consecutive card swipes] will not work at readers having antipassback enabled.

23. If two NIC card were configured in a machine and if any connection error came, disable the current NIC Card and enable the other NIC card, the connection will be established.

24. Licenses issues sometimes seen:

a. Observation 1 – In some machine while updating the license key, ’License Update failed, invalid CD key’ message will be displayed. But the license gets registered successfully. It’s an crypkey Issue and not fixed in this build

b. Observation 2 – if licensed WIN-PAK is uninstalled and installed again then, while logging in the WIN-PAK UI will show the error message ‘Your License is invalid . The Program has already had its trial period’. This is not fixed in this build.

c. Observation 3 – WIN-PAK displays "your license is invalid" in build 670.17 which is upgraded from build 670.14. It is not reproduced in the same scenario.

25. Initialization of a NetAXS-123 panel with circular interlocks configured will fail. The user can remove any such circular interlocks configured and initialize the panel again.

26. Limitations with NetAXS-123 Readers A and B:

1. If Reader B’s are not configured with the panel then the ADV’s must be deleted and Unchecked in WIN-PAK. Only then the reader B will be deactivated in the panel.

2. If Reader B ADV’s are added in WIN-PAK and the Reader B’s are not configured then the NetAXS-123 panel will show events wrongly alternating between Reader A and Reader B. This is a limitation with the NetAXS-123 panel.

3. The card formats, door access modes, interlocks for Reader A’s and Reader B’s are common. If any changes are needed the changes can be done for the corresponding Reader A’s. Accordingly the Reader B’s will work. For Reader B’s these settings won’t be shown.

1.10. Other Limitations

1. ASCII communication with NetAXS-4 panel is not supported. Any limitation of configuring the NetAXS-4 panel

as N1000 is not supported.

2. 10000 card download to NetAXS-4 panel is taking 10 hrs of time without any other panel actions.

3. It is always recommended to do FULL INITIALIZE of the panel when the configuration changes are done

(Cards: Optional).

4. If SQL 2008 Enterprise is already installed, then the SQL Authentication type (or Mixed authentication type)

has to be enabled during/after SQL installation, but before the start of WIN-PAK installation.

5. Backup and Restore: When restoring DB from 670.14/670.16/670.21 to 673.3, it will take additional 2 mins

for the restore operation (Time may vary depending on the size of the databases).

6. Failover server & Shadow copy are not supported.

7. WIN-PAK Backup restore will support SQL 2008/2012 backup only with No Compression.

8. The Minimum disk space required for successful WIN-PAK fresh installation is hardcoded to 500 MB, and for

the SQL database files, the target drive should have at least 5 GB free space.

9. For upgrade scenario disk free space should be more than twice its database file (MDF and LDF) size.

10. There should be bare-minimum of 300 MB in the C: drive while the installation is started, this is for the start

of the install-shield installer, if it is less than the required free space then the installer will not start.

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11. Digital Video Camera will not be available for Standard Action groups, Existing Camera associations in

Standard Action group, will be changed to Custom action group on upgrade/ restoring the old backups.

12. Registry information will be available under Northern computers only and will not be changed to Honeywell.

Installation Log files, few old libraries & few source code Files will continue to show Northern computers

information

13. Perquisite for upgrading MSDE to SQL 2008 R2 Express edition is SP4 of MSDE should be installed prior to this

upgrade. This SP4 is not part of installation package.

14. Default SQL user name will be “sa”. And user has to enter a valid SQL strong password before proceeding

with installation.

15. Though Dot Net Framework is perquisite for SQL2008 R2, irrespective whether SQL2008 R2 is selected dot

net Framework will be installed to reduce number of Restart during installation.

16. When the database that is being upgraded/restored (633.2, 633.14 or less to 642 and above) is having a

single communication server, all the action groups associated in standard action groups for the devices with

the Fusion/HRDP camera for digital video association (popup) will be present after upgrade in corresponding

Custom Action groups. And these custom action groups will be selected default in the ADV action dialog.

17. When the database that is being upgraded/restored (633.2, 633.14 or less to 642 and above) is having more

than one active communication server, then the action group association will not be preserved after upgrade.

If the device and the DVR are under the same communication server after upgrade, the digital video

association will be preserved. (This limitation is due to the cross communication scenario - two

communication server cannot inter talk)

18. Not recommended to change the host name after SQL installation. If host name is changed after SQL Server Installation, we have to execute set of SQL scripts before installing WINPAK. “http://msdn.microsoft.com/en-us/library/ms143799.aspx”

19. User has to manually stop all WIN-PAK services for VMS SP1 & SP2 installation & Uninstallation.

20. MAXPRO NVR retrieval & apply option will not work, if WIN-PAK is installed on top of SQL named instance. Workaround for this issue to enable the MAXPRO NVR start/stop recording option is mentioned below:

a. Copy the file 'VMSSetup\Common\BatchFileFolder\ExecuteNVRSQL.bat' from the WP 3.3 build 670.20 and paste in a local machine path.

b. Open 'ExecuteNVRSQL.bat' file in Notepad.

c. Search and replace the text 'sqlcmd.exe -S' with 'sqlcmd.exe -S .\<YourInstanceName>', Where <YourInstanceName> will be the SQL server instance which had got installed in test machine

d. Then replace the text '%~dp0\..'with batch file folder path (i.e 'E:\DVD_670.20\VMSSetup\Common')

e. Save the .bat file and run the batch file in command prompt.

21. Before restoring DB having VMS Components, user should ensure WIN-PAK is installed with the required video drivers.

22. Server & Client machine should be in same DNS network for VMS client connection with WIN-PAK server machine.

23. If users drag and drop the panels from one communication server to another one, user has to manually restart the communication server for making panel online.

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24. User will not get retrieval video from Maxpro NVR, if the recording duration is less than a minute with low resolution.

Workaround: Disable & Enable the camera in Maxpro NVR.

Recommended recording duration should be more than 1 min, if users recording the camera with lower resolution (Ex: 320x192 & 640x368).

25. Steps to be followed while installing SQL Server Manually:

1. SQL Installation mode should be mixed 2. SQL Server should run with the ServiceAccount - “LocalSystem”. 3. “Builtin\administrators” group should be added as SQL admin accounts. 4. TCP/IP should be enabled. 5. Named Pipes should be enabled.

Do these steps during or after SQL server installation but before you start WP install.

26. A NetAXS anomaly will retain an Access Level name that is deleted in WIN-PAK. This name is visible only via the NetAXS web browser and is attached to no cards so there is no risk. When a new Access Level name is added in WIN-PAK, the name seen in the NetAXS web browser will be overwritten (WINPAK-3439 and is related to NAXR5-245)

1.11. DVR Compatibility Matrix

Integration Features RapidEye Fusion HRDP Maxpro NVR

Connection Management

Number of concurrent remote connections to a Recorder

10 (9 workstations + 1 MAXPRO Server)

5 (4 workstations + 1 MAXPRO Server)

5 (4 workstations + 1 MAXPRO Server)

5 (4 workstations + 1 MAXPRO Server)

Number of concurrent remote connections to a Recorder with Analytics Server

10 (8 workstations + 1 MAXPRO Server+ 1

Analytics Server)

5 (3 workstations + 1 MAXPRO Server + 1

Analytics Server)

5 (3 workstations + 1 MAXPRO Server + 1

Analytics Server)

5 (3 workstations + 1 MAXPRO Server + 1

Analytics Server)

Playing Live Video

Number of concurrent LIVE views per camera

2 per workstation Unlimited * Unlimited * 8 per workstation

Number of concurrent LIVE views per Recorder per Workstation

32 Unlimited * Unlimited * 80

Scan Sequence (with/without Preset)

Yes Yes Yes Yes

Playing Recorded Video

Number of concurrent Playbacks per camera per workstation

10 1 1 10

Maximum number of Playbacks per Recorder per Workstation

10 1 1 10

Number of concurrent Playbacks per Recorder (across workstations)

10 4 4 10

Playback of video in Reverse Direction

No Yes Yes Yes

Playback of video in Forward Direction

Yes Yes Yes Yes

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Playback Speed (Fast) 1x to 16x 1x to 128x 1x to 128x 1x to 16x

Playback Speed (Slow) 1/2x to 1/8x 1/2x to 1/16x 1/2x to 1/16x 1/2x to 1/8x

Frame Reverse operation when the Video is paused in LIVE mode

No Yes Yes No

Frame Forward operation when the Video is paused in LIVE mode

Yes Yes Yes No

Frame Reverse operation when the Video is paused in PLAYBACK mode

No Yes Yes Yes

Frame Forward operation when the Video is paused in PLAYBACK mode

Yes Yes Yes Yes

Clip Export Yes Yes Yes Yes

Clip Search No No No No

Recorder supported Archiving/Restoring

No No No No

Sync Playback support Yes Yes Yes No

Discovery of Cameras

Discovery/Upload of Cameras from a Recorder

Yes Yes Yes Yes

Fetching camera name string from Recorder

No Yes Yes Yes

Auto discovery of camera types (Fixed or PTZ)

Yes Yes Yes Yes

Remote Configuration support

Remote Configuration support No No No Yes

Remote Search support

Remote Recording Search support No No No No

Camera Control Operation

Concurrent PTZ Operation per Recorder across workstations

Unlimited * 1 1 Unlimited *

Pan, Tilt and Zoom Yes Yes Yes Yes

Camera Presets (Set Preset, Jump to Preset)

Yes Yes Yes Yes

Camera Focus and Iris support Yes Yes Yes Yes

PTZ Reservation Support Yes Yes Yes Yes

TimeLine Support

Loop playback support Yes Yes Yes Yes

Manual Book Marking in Timeline Yes Yes Yes Yes

Time Line Jump Yes Yes Yes Yes

Recording status in Timeline No No No Yes

Snap shot View No No No Yes

Time scale change in Timeline Yes Yes Yes Yes

Digital Image Correction Operations

Digital PTZ in LIVE mode Yes Yes Yes Yes

Digital PTZ in PLAYBACK mode Yes Yes Yes Yes

Digital correction in LIVE mode Yes Yes Yes Yes

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Digital correction in PLAYBACK mode

Yes Yes Yes Yes

Image Capture (Snap Shot) in LIVE mode

Yes Yes Yes Yes

Image Capture (Snap Shot) in PLAYBACK mode

Yes Yes Yes Yes

Text Overlay

Text Overlay in LIVE mode (Camera name and Timestamp)

Yes Yes Yes Yes

Text Overlay in PLAYBACK mode (Camera name and Timestamp)

Yes Yes Yes Yes

Device Status support

Support for Camera Status from Recorder

No Yes Yes Yes

Support for Recorder Status Yes Yes Yes Yes

Alarms/Events support

Receiving Live Alarms/Events from Recorder

Yes Yes Yes Yes

Retrieval of stored Alarms/Events from Recorder

No No No No

Remote Recording support

User activated recording No Yes No Yes

Background Recording No No No Yes

UTC Support

Support for multiple time zones Yes Yes Yes No

Miscellaneous

Auto Throttling (Frame Dropping) Yes Yes Yes Yes

Variable Live Display resolution support

Yes No No Yes

Redundancy support No No No No

Audio Support No No No No

Platform support

Windows XP Yes Yes Yes Yes

Windows 7 (32 bit) Yes Yes Yes Yes

Windows 7 (64 bit) Yes Yes Yes Yes

Windows 2K3 Yes Yes Yes Yes

Windows 2K8 (64 bit) Yes Yes Yes Yes

* Deployment performance depends on PC configuration and the Load

1.12. Summary

WIN-PAK XESEPE 4.0 is released for Windows 8.1, Windows 2012 R2 OS Support with SQL 2012, VMS R300 SP1 SP2 support, MAXPRO V2.5.1 SP1 B35, Hybrid V3.0 B45 Rev B, Pro3200 panel, Auto download for NetAXS & P-Series Panels, VMware 5.1 Support and few defect fixes.

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The Backup and Restore utility will support restoring of the following Builds: B670.14, B670.16, B670.21, B670.21.1.0, B670.25 and B673.1. Support direct upgrade (install on top of) from B670.14, B670.16, B670.21, 670.21.1.0, Build 670.25 and B673.1.

In earlier builds (670.21.1.0) user has to manually install SP1, SP2 on top of VMS R300. In this build, this operation is automated. WIN-PAK install shield will install VMS R300 SP1 & SP2.

Support for MAXPRO NVR 3.1 Build 65b requires manual installation of the MAXPOR NVR 3.1 driver on the WIN-PAK server and clients. Driver (500-00918V6-T5-B_MAXPRO_VMS_NVR_3.1_DRIVER.zip) available in the Utilities folder on the WIN-PAK 4.0 software DVD or available from the Honeywell Download Center.

Full installation of VMS and SP1 & SP2 patches can take up to 90 mins. Un-installation can take a similar amount of time.

Before installing WIN-PAK with VMS build, the below pre-requisites should be considered

1.13. WINPAK - VMS in Windows 2012 R2 and Windows 8.1

Installing WINPAK - VMS in Windows 2012 Standard

Windows 2012 Standard Version details:

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Prerequisites:

1. Enable .Net 3.5 Framework (Required to install SQL 2012 Express edition)

a. In Windows 2012 – go to “System manager ” – “Add roles and features wizard” – check

– “.NET Framework 3.5 Features ”

b. On “conformation” screen – select – specify an alternate source path

c.

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d. In path – mention the “source\sxs” location (this folder is part of Windows 2012 media

(DVD)

e. After installation, make sure same is reflecting in “Add roles and features wizard”

Install “Microsoft® SQL Server® 2012 Express “manually f. http://www.microsoft.com/en-in/download/details.aspx?id=29062

g. Version: Microsoft SQL Server 2012 - 11.0.2100.60 (X64) Feb 10 2012 19:39:15 - Copyright

(c) Microsoft Corporation - Express Edition (64-bit) on Windows NT 6.2 <X64> (Build 9200: )

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h.

2. Enabling Media foundation feature (this is need for WINPAK - NVR integration, in case VMS server

PC is installed with VMS client)

a. In Windows 2012 – go to “System manager ” – “Add roles and features wizard”

b. Enable “Media foundation”, install it and restart the PC.

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c.

Note: Make sure mentioned prerequisites are installed properly before starting the WINPAK - VMS installation

Now start installing WINPAK - VMS base build (R300 B185 or B188 and required device drivers)

1. In WINPAK - VMS Server installation screen make sure prerequisites are as expected (like .Net

3.5 should not come) and should sense the existence of SQL express installation

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2. Install WINPAK - VMS SP1 (B203) and WINPAK - VMS SP2 (B215) based on need

3. Windows 2012/WINPAK - VMS server needs to be installed with new softkey V 5.1.1.0 (uninstall

the existing Softkey (if it is older than V5.1.1.0) from add/remove program) and install the new

one.

a. With the old softkey server connection timeout issue is observed

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Installing WINPAK - VMS in Windows 2012 Standard

Windows 8 Professional Version details:

Prerequisites:

1. Enable .Net 3.5 Framework (If PC is not connected to internet please follow these steps)

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a. In run – type - Gpedit.msc

b. Select - Local computer policy – Computer configuration - Administrative templates –

system- specify settings for optional component installation and component repair

c. Enable the option

d. e. In “Alternate source file path” - mention the “source\sxs” location (this folder is part of

Windows 8 media (DVD)

f. And check “Never attempt to download payload from windows updates”

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g. h. Go to “Turn windows feature on or off”

i. Run –cmd - In com prompt type “Gpupdate/force”

j. Enable .NET Framework 3.5 and install it

k.

Note: Need to make sure mentioned prerequisites are installed properly before starting the WINPAK - VMS installation

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Now start installing WINPAK - VMS base build (R300 B185 or B188 and required device drivers)

1. In WINPAK - VMS client installation screen make sure prerequisites are as expected (like .Net

3.5 should not come)

2. Install WINPAK - VMS SP1 (B203) and WINPAK - VMS SP2 (B215) based on need

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**END**