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ContentsAccountancy & Finance 2Banking 28Construction & Property 38Financial Services 62Human Resources 66Insurance 70Information Technology 76Office Support 84

SALARIES BENCHMARK FOR SUCCESSIreland Salary Guide 2013-2014

2 | Hays Ireland Salary Guide 2013-2014 Hays Ireland Salary Guide 2013-2014 | 3

MULTINATIONALS AND THE BIG FOUR FUEL GROWTHOver the past year the accounting and finance industry suffered as the uncertainty across the Eurozone contributed to a nervous environment. However, the increasing stabilisation globally is already having a positive effect.

The multinational companies are still leading the way in the accounting and finance sector as they seek to expand further in Ireland. Multilingual finance jobs are in high demand in the Part Qualified, AR/AP areas. Candidates with German, Dutch and the Nordic languages are particularly sought after.

Domestic companies are beginning to show signs of activity, with property management companies looking to fill senior finance roles. Hays has been placing candidates in the pharmaceutical, IT and retail industries as they continue to show signs of bouncing back.

There has been an encouraging increase in the amount of permanent jobs advertised in 2013. The multinational organisations are responsible for the vast majority. There is a lot of activity in the temporary market with interim positions and maternity contracts widespread.

The Big Four firms are continuing to roll out impressive recruitment drives as they seek to snap up the best newly graduated accounting talent. Further down the scale the smaller accounting firms are finding it difficult to operate in a world where spending is cut on a regular basis. Having said this, there are signs that firms outside of the Big Four are beginning to recover from a period of inactivity.

The public sector will continue to struggle as the Government looks to sell off some of its assets and other semi-state bodies will tighten their operations as a result.

Salaries will remain steady. Accountants leaving the Big Four will be able to command a higher salary as smaller firms look to capitalise on their experience. There is also a noticeable trend of former Big Four accountants returning to Ireland from Australia having spent 2-3 years gaining industry experience. In general, supply is still outstripping demand.

ACCOUNTANCY & FINANCE


Accounts Clerks and Support Staff

Region

General Accounts AssistantExperienced Assistant Accountant Trial Balance Bookkeeper Final Accounts Bookkeeper Payroll Clerk

€Range €Typical €Range €Typical €Range €Typical €Range €Typical €Range €Typical

Greater Dublin Area 25,000-28,000 27,000 27,000-33,000 30,000 28,000-35,000 30,000 33,000-38,000 35,000 28,000-38,000 35,000

Cork & Region 21,000-26,000 25,000 25,000-30,000 28,000 27,000-32,000 29,000 29,000-35,000 32,000 25,000-30,000 27,500

Limerick and the Mid-West 18,000-23,000 22,000 22,000-28,000 25,000 25,000-32,000 27,000 26,000-34,000 30,000 20,000-28,000 24,000

Galway, Midlands & West 18,000-23,000 22,000 22,000-28,000 25,000 25,000-32,000 27,000 26,000-34,000 30,000 20,000-28,000 24,000

National average 24,000 27,000 28,250 31,750 27,625

Region

Payroll Supervisor Large/Multinational

Senior Payroll Manager Large/Multinational

€Range €Typical €Range €Typical

Greater Dublin Area 35,000-50,000 45,000 50,000-70,000 60,000

Cork & Region 35,000-45,000 40,000 45,000-65,000 57,000

Limerick and the Mid-West 35,000-45,000 40,000 45,000-65,000 55,000

Galway, Midlands & West 35,000-45,000 40,000 45,000-65,000 55,000

National average 41,250 56,750

Credit Control

Region

Credit Control ClerkCredit Controller,5 years’ experience Senior Credit Manager Multinational Credit Manager

€Range €Typical €Range €Typical €Range €Typical €Range €Typical

Greater Dublin Area 25,000-30,000 28,000 32,000-40,000 36,000 40,000-55,000 47,000 60,000-80,000 70,000

Cork & Region 22,000-28,000 25,000 30,000-40,000 35,000 40,000-50,000 45,000 50,000-70,000 63,000

Limerick and the Mid-West 20,000-28,000 24,000 25,000-35,000 30,000 30,000-45,000 40,000 40,000-55,000 50,000

Galway, Midlands & West 20,000-28,000 24,000 25,000-35,000 30,000 30,000-45,000 40,000 40,000- 55,000 50,000

National average 25,250 32,750 43,000 58,250

ACCOUNTANCY & FINANCECOMMERCE & INDUSTRY



AP Multinational

Region

AP Specialist, 0-2 years’ experience

AP Specialist with languages, 0-2 years’ experience

AP Specialist, 2-5 years’ experience

AP Specialist with languages, 2-5 years’ experience AP Supervisor



Cork & Region 23,000-26,000 26,000 25,000-30,000 27,000 25,000-32,000 30,000 28,000-34,000 31,000 40,000-55,000 46,000




AR Multinational

Region

AR Specialist, 0-2 years’ experience

AR Specialist with languages, 0-2 years’ experience

AR Specialist, 2-5 years’ experience

AR Specialist with languages, 2-5 years’ experience AR Supervisor



Cork & Region 23,000-28,000 26,000 25,000-30,000 27,000 28,000-34,000 32,000 28,000-38,000 34,000 40,000-50,000 46,000




Part Qualified Accountants

Region

ACCA/CIMA Trainee,6 months’ experience

ACCA Certificate/CIMA Managerial level

ACCA Professional/CIMA Strategic level

€Range €Typical €Range €Typical €Range €Typical

Greater Dublin Area 20,000-28,000 25,000 30,000-35,000 32,000 33,000-38,000 35,000

Cork & Region 18,000-24,000 20,000 25,000-28,000 26,000 28,000-34,000 30,000

Limerick and the Mid-West 17,000-22,000 20,000 21,000-27,000 25,000 26,000-34,000 30,000

Galway, Midlands & West 17,000-22,000 20,000 21,000-27,000 25,000 26,000-34,000 30,000

National average 21,250 27,000 31,250



IATI – Studying and Qualified

Region

IATI – passed Foundation IATI – passed IntermediateIATI Qualified,3+ years’ experience



Cork & Region 20,000-23,000 22,000 22,000-26,000 24,000 25,000-30,000 28,000




Qualified Accountants

Region

Newly Qualified Qualified with an EU languageFinancial/ManagementAccountant, 2 years’ PQE

Financial/ManagementAccountant, 5+ years’ PQE

Internal Auditor,Newly Qualified



Cork & Region 35,000-45,000 41,000 40,000-55,000 46,000 42,000-55,000 47,000 50,000-57,000 53,000 40,000-48,000 42,000




Region

Internal Audit ManagerFinancial Analyst, 2 years’ PQE Systems Accountant



Cork & Region 55,000-65,000 60,000 42,000-55,000 47,000 45,000-60,000 52,000






Senior Appointments

Region

Finance Manager EMEA Financial Controller EMEA Finance Director EMEA

€Range €Typical €Range €Typical €Range €Typical € Range € Typical € Range € Typical

National (EMEA) 70,000-80,000 75,000 75,000-90,000 85,000 100,000+ 130,000

Region

Financial Controller(Turnover <€30m)

Financial Controller(Turnover €30-99m)

Financial Controller(Turnover € 100m+)



Cork & Region 55,000-70,000 60,000 70,000-80,000 73,000 75,000-90,000 80,000




Region

Financial Director/CFO(Turnover <€30m)

Financial Director/CFO(Turnover €30-99m)

Financial Director/CFO(Turnover € 100m+)



Cork & Region 65,000-85,000 75,000 80,000-100,000 90,000 110,000-140,000 125,000





ACCOUNTANCY & FINANCEFINANCIAL SERVICES

Entry-level and Part Qualified Accountants

Region

Graduate entering trainingPart Qualified,1-2 years’ experience

Part Qualified,2-3 years’ experience


Nationwide 18,000-26,000 24,000 24,000-32,000 28,000 28,000-34,000 32,000


Region

Newly QualifiedFinancial/ManagementAccountant, 2 years’ PQE


Team Leader – Finance Dept.,3 years’ PQE Internal Audit Manager


Nationwide 45,000-55,000 50,000 50,000-60,000 55,000 55,000-65,000 60,000 55,000-65,000 60,000 55,000-70,000 65,000

Region

Treasury Accountant Regulatory Accountant Re-Insurance AccountantFinancial Analyst, 2 years’ PQE

Internal Auditor,Newly Qualified


Nationwide 50,000-65,000 55,000 50,000-65,000 60,000 50,000-65,000 60,000 50,000-60,000 55,000 45,000-55,000 50,000

Senior Appointments

Region



Financial Controller(Turnover € 100m+)


Nationwide 60,000-75,000 70,000 65,000-80,000 75,000 70,000-90,000 80,000

Region



Financial Director/CFO(Turnover € 100m+)


Nationwide 90,000-110,000 100,000 100,000-120,000 110,000 120,000-150,000 130,000


IATI – Studying and Qualified

Region

Passed Foundation, 6 months’ experience

Passed Foundation, 18 months’ experience

Qualified, 3 years’ experience



Cork & Region 16,000-18,000 17,000 18,000-22,000 20,000 24,000-28,000 25,000




Practice Big 4

Region

Trainee Semi Senior Senior Assistant Manager Manager



Cork & Region 18,000-22,000 20,000 25,000-28,000 26,000 28,000-34,000 32,000 35,000-45,000 38,000 45,000-55,000 50,000




Region

Senior Manager Director



Cork & Region 55,000-70,000 65,000 75,000-100,000 80,000




ACCOUNTANCY & FINANCEPUBLIC PRACTICE


Corporate Services

Region

Qualified Manager


Corp Fin/Transaction Services 35,000-50,000 45,000 60,000-75,000 65,000

Consultancy/CFO Services 40,000-50,000 45,000 60,000-75,000 65,000

Corporate Recovery & Insolvency 45,000-60,000 55,000 60,000-75,000 70,000

Forensics/Litigation 40,000-50,000 45,000 60,000-75,000 65,000

Internal Audit 45,000-55,000 50,000 60,000-75,000 70,000


Top 10 Practice

Region

Trainee Semi Senior Senior Assistant Manager Manager



Cork & Region 15,000-20,000 17,000 18,000-22,000 20,000 25,000-32,000 30,000 35,000-45,000 40,000 45,000-55,000 50,000




Region

Senior Manager/Director

€Range €Typical

Greater Dublin Area 65,000-85,000 75,000

Cork & Region 55,000-70,000 62,000

Limerick and the Mid-West 45,000-65,000 55,000

Galway, Midlands & West 45,000-65,000 55,000

National average 61,750



Practice other

Region

Trainee Semi Senior Senior Manager



Cork & Region 13,000-18,000 16,000 16,000-24,000 22,000 22,000-28,000 25,000 35,000-50,000 45,000


Galway, Midlands & West 13,000-16,000 14,500 16,000-21,000 19,000 22,000-26,000 24,000 30,000-45,000 40,000




Tax in Big 4

Region

Trainee (graduate) Trainee 1-2 years Senior Manager Senior Manager



Cork & Region 18,000-22,000 18,000 18,000-25,000 22,500 33,000-40,000 37,000 45,000-55,000 54,000 58,000-70,000 64,000




Region

Director

€Range €Typical


Cork & Region 75,000-105,000 85,000




Tax in Industry

Region

Tax Accountant Tax Manager Tax Director



Cork & Region 40,000-48,000 46,000 55,000-70,000 70,000 80,000-100,000 90,000




ACCOUNTANCY & FINANCETAX


Tax Medium

Region

Trainee (graduate) Trainee 1-2 years Senior Manager Senior Manager



Cork & Region 16,000-18,000 17,000 18,000-24,000 22,000 25,000-32,000 30,000 40,000-50,000 45,000 50,000-65,000 50,000




Region

Director

€Range €Typical


Cork & Region 60,000-80,000 75,000




VAT Industry

Region

VAT Accountant VAT Manager Senior VAT Manager



Cork & Region 40,000-60,000 50,000 55,000-75,000 70,000 70,000-100,000 85,000




ACCOUNTANCY & FINANCETAX


ACCOUNTANCY & FINANCEPUBLIC SERVICE & NOT-FOR-PROFIT

Accounts Clerks and Support Staff

Region

General Accounts Clerk,1-2 years’ experience

Experienced Ledger Clerk,2+ years’ experience Experienced Supervisor Trial Balance Bookkeeper Final Accounts Bookkeeper


Nationwide 24,700-31,500 27,100 28,100-36,500 31,800 35,200-45,000 39,900 31,825-40,000 36,100 36,100-45,000 39,900

Region

Payroll Clerk Payroll Supervisor Senior Payroll Manager


Nationwide 25,600-34,500 27,930 35,150-47,000 39,000 42,750-58,500 52,500

Credit Control

Region

Credit Control ClerkCredit Controller,5 years’ experience Senior Credit Manager


Nationwide 27,000-34,500 28,500 32,750-44,000 38,000 49,400-65,000 56,000

Experienced Unqualified Accountants

Region

Experienced UnqualifiedAccountant, 3-5 years’ exp.

Experienced UnqualifiedAccountant, 5-10 years’ exp.

Experienced UnqualifiedAccountant, 10+ years’ exp.


Nationwide 39,900-47,000 41,800 45,100-58,000 53,000 50,000-67,000 59,000

Part Qualified Accountants

Region

ACCA/CIMA Trainee,6 months’ experience

ACCA Certificate/CIMA Managerial level

ACCA Professional/CIMA Strategic level


Nationwide 24,700-31,500 28,000 29,900-40,000 35,000 38,000-50,500 42,000


ACCOUNTANCY & FINANCEPUBLIC SERVICE & NOT-FOR-PROFIT


Region

Newly QualifiedFinancial/ManagementAccountant, 2 years’ PQE


Internal Auditor,Newly Qualified Internal Audit Manager


Nationwide 47,000-57,000 50,000 51,750-59,000 54,000 57,000-73,000 66,850 47,000-57,000 50,000 61,750-78,000 70,000

Senior Appointments

Region



Financial Controller(Turnover €100m+)


Nationwide 61,750-78,000 68,500 76,000-95,500 86,500 81,000-125,000 105,000

Region



Financial Director/CFO(Turnover €100m+)


Nationwide 76,000-110,000 96,500 81,000-135,000 105,000 99,000-150,000 128,500


QFA QUALIFICATIONS IN DEMANDThe Irish banking industry’s recruitment continues to be determined by the hiring activities of the major institutions, which have been considerably affected by the changes in requirements issued by the Central Bank of Ireland back in late 2011.

Candidates with QFA qualifications are highly desirable as the introduction of the Minimum Competency Code (MCC) encouraged banks to recognise the correlation between retaining qualified staff and attracting new business. The recruiting landscape in the banking industry has also been altered by the Central Bank’s Fitness and Probity Regime, requiring HR and recruitment agencies to take responsibility for hiring candidates who adhere to these regulations.

The area of hedge funds is currently brimming with opportunity. Fund accountants and fund administrators are in high demand, especially those with more than one year’s experience. This demand allows potential candidates to be more selective in the roles they take and the environments they choose to work in. Candidates with project management and client services experience are particularly sought after, giving them the opportunity to demand a premium of a 5-10 per cent higher salary.

There has been a rise in contract staff as institutions continue to reduce their permanent workforce. Whilst on the permanent side, corporate banking has

seen a rise in boutique or outsourced firms entering the area of debt management and recovery in the Irish market. This increase should continue throughout 2013 as debt management continues to attract a strong focus.

Talent management has become a prominent consideration for banking’s HR departments, due to the introduction of the MCC and the Fitness and Probity Regime. Subsequently, internal promotions should increase in the next year. Most movement in the salary scale should occur below €50,000. However, the approach to salary increases may differ across institutions.

Ireland is still one of the world’s largest fund administration centres and with that comes a workforce highly focused on IT and client relations. Managing this talent effectively will be essential as candidates weigh up the options available to them in the coming year.

Banking in Ireland is in a transitional phase, with plenty of opportunities for graduates and skilled professionals alike, especially APA/QFA candidates. This will continue to increase as regulation of the industry moves forward.

BANKING


Fund Accounting

Region

Fund Accountant, 1-3 years’ experience

Senior Fund Accountant, 3+ years’ experience

Fund Accounting, Team Leader

Fund Accounting, Assistant Manager

Fund Accounting, Manager


Dublin 27,000-32,000 30,000 32,000-38,000 36,000 38,000-48,000 45,000 48,000-58,000 56,000 58,000-70,000 64,000

Cork/Limerick 23,000-25,000 24,000 25,000-35,000 28,000 35,000-45,000 40,000 45,000-55,000 50,000 55,000-70,000 60,000

Region

Fund Accounting, Group Manager Director of Funds

€Range €Typical €Range €Typical € Range € Typical € Range € Typical € Range € Typical

Dublin 75,000-95,000 84,000 115,000-150,000 125,000

Cork/Limerick 70,000-85,000 75,000 85,000-120,000 100,000

Transfer Agency

Region

Transfer Agent, 1-3 years’ experience

Senior Transfer Agent, 3-5 years’ experience

Transfer Agency, Team Leader

Transfer Agency, Assistant Manager

Transfer Agency, Manager


Dublin 27,000-32,000 30,000 31,000-37,000 35,000 38,000-45,000 42,000 44,000-55,000 50,000 55,000-60,000 57,000

Cork/Limerick 23,000-25,000 24,000 25,000-35,000 29,000 35,000-45,000 38,000 44,000-55,000 47,000 55,000-65,000 56,000

Region

Transfer Agency, Department Manager Director of Transfer Agency

€Range €Typical €Range €Typical € Range € Typical € Range € Typical € Range € Typical

Dublin 70,000-80,000 77,000 90,000-110,000 100,000

Cork/Limerick 65,000-75,000 70,000 80,000-100,000 90,000

BANKING


BANKING

Trustee

Region

Trustee Administrator Senior Trustee Administrator Trustee Supervisor Trustee Manager Equity Analyst


Dublin 29,000-35,000 32,000 36,000-45,000 38,000 45,000-55,000 50,000 60,000-74,000 70,000 40,000-50,000 45,000

Cork/Limerick 23,000-25,000 24,000 25,000-32,000 29,000 35,000-45,000 42,000 45,000-65,000 60,000 35,000-44,000 38,000

Region

Senior Equity Analyst

€Range €Typical € Range € Typical € Range € Typical € Range € Typical

Dublin 50,000-60,000 55,000

Cork/Limerick 44,000-54,000 52,000

Business Analyst/Project Manager

Region

Junior Business Analyst Business Analyst Senior Business Analyst Project Manager Senior Project Manager


Nationwide 38,000-42,000 40,000 42,000-55,000 50,000 55,000-65,000 60,000 65,000-85,000 70,000 85,000-115,000 90,000

Client Services

Region

Client Services Administrator Client Services Officer Client Services Team Leader Client Services Manager


Dublin 28,000-33,000 30,000 36,000-46,000 44,000 46,000-55,000 52,000 60,000-70,000 65,000

Cork/Limerick 25,000-30,000 28,000 30,000-40,000 34,000 40,000-50,000 45,000


Corporate Secretary

Region

Corporate Secretary Administrator Corporate Secretary Senior Corporate Secretary Corporate Secretary Manager


Dublin 28,000-32,000 30,000 35,000-45,000 40,000 50,000-65,000 55,000 70,000-90,000 80,000

Cork/Limerick 25,000-30,000 28,000 32,000-42,000 38,000 45,000-60,000 50,000 63,000-82,000 70,000

Corporate Actions

Region

Corporate Actions AdministratorSenior Corporate Actions Administrator Corporate Actions Team Leader Corporate Actions Manager Custody Administrator


Dublin 27,000-32,000 32,000 35,000-40,000 38,000 40,000-45,000 44,000 45,000-60,000 55,000 27,000-31,000 29,000

Cork/Limerick 22,000-24,000 23,000 24,000-28,000 26,000 28,000-35,000 32,000 35,000-45,000 40,000 22,000-24,000 23,000

Region

Senior Custody AdministratorCustody Administrator Team Leader Custody Manager Settlements Administrator

Senior Settlements Administrator


Dublin 31,000-34,000 33,000 35,000-48,000 42,000 50,000-75,000 70,000 27,000-31,000 29,000 32,000-35,000 33,000

Cork/Limerick 24,000-28,000 26,000 30,000-40,000 35,000 45,000-65,000 60,000 22,000-24,000 23,000 24,000-28,000 27,000

Region

Settlements Team Leader Settlements Manager


Dublin 40,000-48,000 45,000 50,000-65,000 60,000

Cork/Limerick 30,000-40,000 35,000 45,000-65,000 58,000

Treasury

Region

Treasury Analyst Senior Treasury Analyst Treasury Team Leader Treasury Manager Director of Treasury


Dublin 27,000- 34,000 32,000 35,000-45,000 40,000 40,000-46,000 44,000 60,000-75,000 70,000 80,000-120,000 110,000

Cork/Limerick 27,000-34,000 32,000 35,000-45,000 40,000 40,000-46,000 44,000 60,000-75,000 70,000 80,000-120,000 110,000

BANKING


Dealing

Region

Treasury Dealer

€Range €Typical

Dublin 55,000-75,000 60,000

Cork/Limerick 55,000-75,000 60,000

Corporate Loans

Region

Corporate Loans AdministratorSenior Corporate Loans Administrator

Corporate Loans Assistant Manager Corporate Team Lead Manager Corporate Loans Manager


Dublin 27,000-32,000 30,000 36,000-44,000 39,000 45,000-55,000 45,000 38,000-45,000 60,000 55,000-65,000 60,000

Cork/Limerick 27,000-32,000 30,000 36,000-44,000 39,000 45,000-55,000 45,000 38,000-45,000 60,000 55,000-65,000 60,000

Region

Credit Analyst Senior Credit Analyst Credit Manager Head of Credit Risk Analyst


Dublin 27,000-35,000 32,000 38,000-65,000 58,000 65,000-80,000 70,000 80,000-120,000 90,000 27,000-35,000 35,000

Cork/Limerick 27,000-35,000 32,000 38,000-65,000 58,000 65,000-80,000 70,000 80,000-120,000 90,000 27,000-35,000 35,000

Region

Senior Risk Analyst Risk Manager Head of Risk Mortgage Collections Agent Mortgage Collections Executive


Dublin 38,000-60,000 52,000 65,000-80,000 75,000 80,000-120,000 100,000 23,000-32,000 28,000 35,000-40,000 38,000

Cork/Limerick 38,000-60,000 52,000 65,000-80,000 75,000 80,000-120,000 100,000 20,000-28,000 25,000 30,000-35,000 35,000

Region

Mortgage/Credit Underwriters Team Leader Head of Mortgages


Dublin 35,000-45,000 40,000 40,000-50,000 45,000 90,000-100,000 95,000

Cork/Limerick 35,000-45,000 40,000 40,000-50,000 45,000 80,000-90,000 85,000

BANKINGCORPORATE BANKING


REA RULING WILL HAVE PROFOUND EFFECTThe Supreme Court ruling, which declared Registered Employment Agreements unconstitutional, paves the way for major change in construction employment and salaries. If the consequences of the ruling play out as employers predict, we can expect to see job creation happening on a significant scale.

The lower costs as a result of the ruling will mean more competitive tender prices and cheaper prices will encourage businesses to fund more projects and thus create more jobs.

There will naturally be concern for existing employees in these sectors. What, if any, will the impact be on their job security and wages? Employees will be protected by their current contractual agreements and only a collective agreement between employers and employees can reduce rates agreed in those contracts.

Employees will have concerns that their jobs will be dismissed and new positions created at new, lower market rates. Protection here is in the form of employment legislation, which means that employers cannot simply make a higher paid employee redundant and replace them with a lower paid employee doing exactly the same job.

The most likely scenario will see businesses adopt new pay scales to allow them to hire new employees at competitive market rates. Much has happened in the state sector where new entrants are paid on a lower scale than existing employees – we can expect to see exactly the same thing play out in the private sector.

Even without the effects of the REA there have been areas of growth within construction. Ireland has committed to provide 40 per cent of its electricity through renewable energy, with a particular focus on wind energy. This commitment coupled with other developments in the green energy sector will inevitably create jobs.

There is more good news for the pharmaceutical, medical and electronics sectors. They have provided much sought after work for mechanical and electrical contractors, as companies look to expand.

In the architectural and civil and structural markets, talented Irish workers continue to move abroad. However, facilities management is experiencing an upturn in activity as it remains very competitive with new players emerging in the Irish market. This market has seen a slight increase in salaries as companies recognise the importance of keeping hold of their qualified staff, while at the same time attracting new talent.

NAMA has also been having a positive impact on the Irish property market, releasing finance and working capital to developers to complete unfinished estates and develop land.

CONSTRUCTION & PROPERTY


CONSTRUCTION & PROPERTYCONSTRUCTION

Construction Management

Region

Foreman/Site Manager Project Manager Contracts Manager Site Engineers Senior Site Engineers



Cork & Region 40,000-50,000 45,000 50,000-60,000 55,000 55,000-65,000 60,000 30,000-40,000 35,000 35,000-45,000 40,000




Region

Finishing Foreperson

€Range €Typical € Range € Typical € Range € Typical € Range € Typical € Range € Typical


Cork & Region 40,000-50,000 45,000




Commercial

Region

Quantity Surveyor GraduatesIntermediate QS,3-5 years’ experience Senior Quantity Surveyor Buyers Senior Estimators



Cork & Region 24,000-28,000 25,000 30,000-40,000 35,000 45,000-60,000 50,000 30,000-45,000 40,000 45,000-60,000 50,000





Architects

Region

Architect, Part I, no experience Graduate Architect, Part IIArchitect, Part II,1-3 years’ experience

Architect, Part III,5-8 years’ experience Associate



Cork & Region 15,000-18,000 15,000 20,000-24,000 20,000 26,000-32,000 28,000 40,000-44,000 40,000 48,000-56,000 52,000




Region

Partner/Director

€Range €Typical


Cork & Region 55,000-60,000 55,000




Architectural Technologists

Region

Graduate Technologist,Diploma/Degree qualified

Junior Technologist, 1-2 years’exp., Diploma/Degree qualified

Technologist,3-5 years’ experience

Senior Technologist,10 years’ experience



Cork & Region 15,000-18,000 15,000 18,000-22,000 19,000 24,000-32,000 28,000 35,000-42,000 38,000




CONSTRUCTION & PROPERTYARCHITECTURE


Civil/Structural Engineer – Design

Region

Graduate Design Engineer, BEng or BSc., 0-2 years’ experience

Design/Project Engineer,3-5 years’ experience

Senior Design Engineer,6-10 years’ experience

Associate/Chartered,10+ years’ experience

€Range €Typical €Range €Typical €Range €Typical €Range €Typical € Range € Typical


Cork & Region 18,000-24,000 22,000 24,000-38,000 36,000 38,000-48,000 42,000 48,000-58,000 55,000




C&S CAD Technicians

Region

CAD Technician,0-3 years’ experience


Senior CAD Team Leader, 7-10 years’ experience

CAD Manager,11+ years’ experience



Cork & Region 18,000-23,000 20,000 23,000-30,000 28,000 30,000-40,000 38,000 40,000-45,000 42,000




Infrastructure Engineers

Region

Graduate Engineer,0-2 years’ experience

Project Engineer,3-5 years’ experience

Senior Engineer,6-10 years’ experience

Principal Engineer/Chartered,11+ years’ experience



Cork & Region 15,000-24,000 20,000 35,000-42,000 40,000 42,000-55,000 50,000 60,000-75,000 62,000




CONSTRUCTION & PROPERTYCIVIL/STRUCTURAL ENGINEERING


Traffic Engineers

Region



Senior Engineer,6-10 years’ experience


Associate Engineer/Chartered,15+ years’ experience



Cork & Region 15,000-24,000 20,000 32,000-45,000 42,000 45,000-50,000 48,000 50,000-60,000 55,000 60,000-75,000 70,000




Transportation Planners

Region

Graduate Planner, BScPlanner, 3-5 years’ experience

Senior Planner,6-10 years’ experience

Principal Planner/Chartered,11-15 years’ experience

Associate Planner/Chartered,15+ years’ experience



Cork & Region 18,000-24,000 20,000 32,000-45,000 42,000 45,000-50,000 48,000 55,000-65,000 60,000 65,000-85,000 72,000




Water Engineers

Region



Senior Engineer, 6-10 years’ experience




Cork & Region 15,000-24,000 20,000 32,000-45,000 42,000 45,000-50,000 48,000 60,000-75,000 70,000




CONSTRUCTION & PROPERTYCIVIL/STRUCTURAL ENGINEERING


Maintenance Technician (Mechanical/Electrical)

Region

Qualified Technician, 0-3 years’ experience

Maintenance Technician, 3-6 years’ experience

Maintenance Technician, 6-10 years’ experience

Maintenance Technician, 10+ years’ experience



Cork & Region 23,000-28,000 26,000 28,000-33,000 30,000 33,000-40,000 36,000 40,000-45,000 42,000




Facilities Manager (Bundled services)

Region

Facilities Manager, 0-3 years’ experience



Facilities Manager, 10+ years’ experience



Cork & Region 25,000-30,000 28,000 30,000-38,000 35,000 38,000-43,000 40,000 43,000-48,000 45,000




Account/Contract Manager (Hard/Soft single services)

Region

Client Services Manager, 0-3 years’ experience



Client Services Manager, 10+ years’ experience



Cork & Region 25,000-30,000 27,000 30,000-37,000 35,000 37,000-44,000 40,000 44,000-50,000 48,000




CONSTRUCTION & PROPERTYFACILITIES MANAGEMENT AND HEALTH & SAFETY


Senior Appointments

Region

General Manager, 10+ years’ experience

Nationwide Manager, 10+ years’ experience

Regional Operations Manager, 10+ years’ experience



Cork & Region 45,000-55,000 50,000 53,000-60,000 55,000 60,000-65,000 63,000




Sales/Business Development Managers*

Region

FM Business Development Managers, 0-5 years’ experience



FM Business Development Managers, 10+ years’ experience



Cork & Region 25,000-33,000 30,000 33,000-40,000 38,000 40,000-50,000 45,000 50,000-65,000 58,000




Health & Safety – including EHS and SHE & Q

Region

Health & Safety Advisor, 0-3 years’ experience

Health & Safety Manager, 3-5 years’ experience

Health & Safety Manager, 5-10 years’ experience

Health & Safety Manager, 10+ years’ experience



Cork & Region 24,000-28,000 25,000 28,000-35,000 32,000 35,000-45,000 40,000 45,000-55,000 50,000




CONSTRUCTION & PROPERTYFACILITIES MANAGEMENT AND HEALTH & SAFETY

* In addition to commission, car/car allowance


With Design Office

Region

Graduate M&EJunior M&E Design Engineer, 2+ years’ experience

Intermediate M&E DesignEngineer, 4+ years’ experience

Senior M&E Design Engineer,8+ years’ experience



Cork & Region 20,000-26,000 24,000 25,000-32,000 30,000 30,000-40,000 35,000 40,000-55,000 48,000




With M&E Contractor

Region

Graduate M&EJunior M&E Project Engineer, 3+ years’ experience

M&E Project Manager, 6+ years’ experience

M&E Contracts Manager, 10+ years’ experience



Cork & Region 20,000-26,000 24,000 30,000-38,000 35,000 45,000-55,000 50,000 50,000-65,000 55,000




M&E CAD Technicians

Region



Senior CAD Team Leader, 7-10 years’ experience

CAD Manager,11+ years’ experience



Cork & Region 18,000-24,000 20,000 20,000-30,000 28,000 30,000-42,000 38,000 35,000-45,000 40,000




CONSTRUCTION & PROPERTYMECHANICAL AND ELECTRICAL ENGINEERING


Commercial M&E

Region

M&E Quantity Surveyor, 0-3 years’ experience

M&E Quantity Surveyor, 5-8 years’ experience

Senior M&E Quantity Surveyor, 10+ years’ experience Senior M&E Estimator



Cork & Region 25,000-35,000 30,000 35,000-45,000 42,000 45,000-60,000 55,000 45,000-60,000 55,000




CONSTRUCTION & PROPERTYMECHANICAL AND ELECTRICAL ENGINEERING


CONSTRUCTION & PROPERTYENERGY

Commissioning Engineers

Region

Junior Commissioning Engineer, 0-2 years’ experience

Commissioning Engineer, 3+ years’ experience

Commissioning Engineer,6+ years’ experience

Senior Commissioning Engineer, 10+ years’ experience



Cork & Region 24,000-30,000 28,000 30,000-40,000 35,000 45,000-55,000 52,000 65,000-90,000 85,000




Wind Analysts

Region

Graduate Wind Analyst, 0-2 years’ experience

Wind Analyst, 3+ years’ experience

Wind Analyst, 6+ years’ experience

Senior Wind Analyst, 10+ years’ experience



Cork & Region 18,000-24,000 22,000 28,000-35,000 32,000 45,000-55,000 55,000 60,000-72,000 65,000




Energy Auditors

Region

Junior Energy Engineer/Auditor, 0-2 years’ experience

Energy Engineer/Auditor, 3+ years’ experience

Energy Engineer/Auditor, 6+ years’ experience

Senior Energy Engineer/Auditor, 10+ years’ experience



Cork & Region 18,000-24,000 22,000 28,000-35,000 32,000 45,000-55,000 55,000 60,000-72,000 65,000





Project Management

Region

Wind Farm Project ManagerConstruction Manager – Power Plant



Cork & Region 50,000-65,000 60,000 65,000-85,000 80,000




CONSTRUCTION & PROPERTYENERGY


CONSTRUCTION & PROPERTYSURVEYING AND PROPERTY

Property Surveyors

Region

Graduate 1-3 years’ experience 3-8 years’ experience (Chartered)Associate, 8+ years’ experience



Cork & Region 20,000-25,000 23,000 25,000-35,000 30,000 35,000-45,000 40,000 45,000-55,000 50,000




Property Managers (Residential/Commercial)

Region

Graduate 1-3 years’ experience 3-8 years’ experienceAssociate, 8+ years’ experience



Cork & Region 18,000-22,000 20,000 22,000-27,000 25,000 27,000-37,000 35,000 37,000-50,000 45,000




Sales & Letting Agents

Region

Graduate 1-3 years’ experience 3-8 years’ experienceAssociate, 8+ years’ experience



Cork & Region 18,000-22,000 20,000 22,000-30,000 25,000 30,000-38,000 32,000 38,000-45,000 40,000





REGULATORY CHANGES KEY TO INDUSTRY MOVEMENT AND INCREASES IN SALARIES Within the financial services industry it is the life and pensions sector that is showing the biggest signs of positive development. A study by Mercer found that there was a 17 per cent increase in the Irish pension funds market in 2012.

This reflects the positive activity that has been seen. Recruitment reached a high in the final quarter of 2012 as the larger life and pensions providers looked to fill positions in their administration and client services areas.

The increased regulation in the industry has caused institutions to consider their own workforces and also to look more closely at their hiring policies. The introduction of the Minimum Competency Code (MCC) and the updated Consumer Protection Code (CPC) have changed the hiring landscape. There is now a reduced pool of suitably qualified candidates and employers are investing more in their own staff to ensure they meet the regulatory requirements.

However, these regulatory changes also have the potential to impact positively on salaries. With the reduction in suitably qualified candidates, institutions may be inclined to reward staff with slight premiums based on MCC requirements. Risk and compliance is the one area seeing a definite increase in salaries. This specialist area is experiencing high demand in the current environment and employers are finding they must offer a premium to get the highly skilled professionals they require.

2012 was a challenging year for the life and pensions industry and 2013 has presented some of the same obstacles. These challenges will be offset by the positive progress that has been made.

FINANCIAL SERVICES


Pensions/Life

Region

Junior Pensions/ Life Administrator

Pensions/Life Administrator/Technician

Senior Pensions/Life Administrator Team Leader Life Underwriter


Nationwide 24,000-30,000 26,000 26,000-32,000 30,000 32,000-40,000 36,000 35,000-45,000 40,000 30,000-60,000 45,000

Region

Deputy/Administrator Manager ManagerPensions Consultant, 2-4 years’ experience Senior Pensions Consultant Compliance Administrator


Nationwide 40,000-60,000 45,000 50,000-70,000 60,000 50,000-65,000 60,000 65,000-80,000 75,000 28,000-32,000 30,000

Region

Senior Compliance Administrator Compliance Officer Compliance Manager Head of Compliance


Nationwide 32,000-40,000 35,000 30,000-40,000 35,000 45,000-65,000 55,000 65,000-110,000 80,000

Mortgage

Region

Junior MortgageAdministrator

Senior MortgageAdministrator Underwriter


Nationwide 22,000-28,000 24,000 25,000-30,000 26,000 30,000-50,000 40,000

FINANCIAL SERVICES


JOB CREATION TO IMPROVE AS SALARIES SHOW A SLIGHT INCREASE The HR recruitment market is looking quite positive with a steady increase in activity across the sector. Larger IT and financial services companies are at the forefront of the recent rise in demand and look likely to continue hiring throughout 2013. However, the SME market has seen a slight decrease as HR functions have been included within the management’s responsibilities.

The industry has seen a rise in the demand for contract and temporary roles as companies are hiring to deal with specific projects. The introduction of the Agency Workers Directive did not impact the demand for temporary workers despite initial fears. There has been a slight improvement in contract salaries at mid-management level and we predict that this will rise again throughout 2013.

We are seeing a small but steady rise in senior roles at management level and there is a demand for HR generalists with strong employee relations knowledge.

Employers are looking for candidates who can not only perform the day-to-day HR duties, but individuals who can come up with strong solutions to ensure the well-being of staff is maintained. Systems knowledge of software like Core HR and SAP are still very important from a metrics and reporting point of view.

Salaries for permanent jobs remain steady. We are seeing higher salaries being offered to Irish based professionals for positions overseas.

Employers continue to be attracted by HR degrees, CIPD accreditation or similar qualifications, along with extensive experience. Nonetheless, we are seeing a more selective stance from employers waiting to make the right choice, as opposed to a rushed decision.

Qualified and highly skilled HR professionals are the main practitioners in demand. We don’t predict a huge change in the skills needed to progress but a knowledge of legislation and being system savvy is still crucial.

HUMAN RESOURCES


HUMAN RESOURCES

*uncapped depending on the size of the organisation, plc status etc

Generalist

Region

HR Administrator HR Officer HR Generalist HR Business Partner HR Manager


Cork, Limerick, Galway 24,000-28,000 25,000 26,000-35,000 32,000 35,000-50,000 40,000 50,000-70,000 55,000 50,000-70,000 65,000

Dublin 24,000-28,000 26,000 26,000-35,000 32,000 35,000-50,000 40,000 45,000-80,000 60,000 55,000-80,000 65,000

Region

HR Director

€Range €Typical

Cork, Limerick, Galway 70,000-130,000* 100,000

Dublin 70,000-130,000* 100,000

Specialist

Region

Compensation & Benefits Administrator Compensation & Benefits Analyst

Compensation & Benefits Manager

Learning & Development Administrator

Learning & Development Manager



Dublin 25,000-27,000 27,000 28,000-35,000 34,000 55,000-80,000 75,000 24,000-26,000 26,000 50,000-70,000 60,000

Region

Trainer Training Manager Recruitment Coordinator In-house Recruiter Recruitment Manager



Dublin 30,000-45,000 40,000 40,000-55,000 50,000 23,000-32,000 27,000 25,000-50,000 40,000 45,000-75,000 65,000

Region

Talent Manager

€Range €Typical

Cork, Limerick, Galway 45,000-70,000 60,000

Dublin 45,000-70,000 60,000


CONSOLIDATION IS ENCOURAGING GROWTH The insurance industry has been apprehensive following difficult times. A prudent approach from organisations has led to a period of consolidation that looks to be encouraging growth.

There are plenty of positive signs in general insurance, with underwriting an area that has seen continuous demand. The increase in recruitment activity in this area is a positive sign for the industry in general, as companies begin to write more business. The claims side of the business has also seen increased recruitment activity but mainly at junior and entry level.

The newly introduced Central Bank regulations have put some strain on hiring within the sector. The Minimum Competency Code (MCC), the updated Consumer Protection Code (CPC) and Fitness & Probity Regime have made it more difficult for companies to find suitably qualified staff, resulting in more time and money spent up-skilling their existing staff.

This increase in costs has resulted in the introduction of outsourced providers to the market. Insurance providers are finding that it is more cost-effective to outsource areas such as client services, claims and sales, as costs rise due to the regulatory changes. With regulatory compliant staff being in high demand, organisations are increasing bonuses, study support and pay reviews. Notice periods have also started to change, as the standard one month notice period has been replaced with two or even three months.

2013 has continued in the same vein as 2012 and organisations are likely to hire at a steady pace, as consolidation is replaced by growth. The insurance industry is still in a challenging place, but in comparison to other areas of financial services it is erring on the side of growth rather than continued consolidation.

INSURANCE


INSURANCE

Broking

Region

Administrator Sales Personal Lines Commercial LinesTeam Leader/ Assistant Manager


Nationwide 19,000-26,000 23,000 21,000-27,000 25,000 23,000-35,000 28,000 24,000-55,000 33,000 35,000-45,000 40,000

Region

Manager

€Range €Typical

Nationwide 40,000-60,000 47,000

Claims

Region

Administrator Handler Senior Claims HandlerTeam Leader/ Assistant Manager Manager


Nationwide 21,000-35,000 23,000 24,000-45,000 30,000 38,000-50,000 40,000 40,000-50,000 46,000 50,000-70,000 55,000

Region

Head of Claims

€Range €Typical

Nationwide 70,000-110,000 90,000

Underwriter

Region

Personal Lines Commercial Lines Development Underwriter Underwriting Manager


Nationwide 26,000-40,000 28,000 30,000-70,000 45,000 50,000-80,000 65,000 60,000-95,000 85,000


Loss Adjuster

Region

Trainee Loss Adjuster Loss Adjuster Senior Loss Adjuster


Nationwide 23,000-30,000 24,000 35,000-48,000 43,000 50,000-100,000 55,000

Reinsurance

Region

Technician Trainee Underwriter UnderwriterReinsurance Underwriting Manager


Nationwide 28,000-37,000 32,000 35,000-45,000 38,000 45,000-100,000 55,000 75,000-120,000 95,000

Captive

Region

Account Executive Account Manager


Nationwide 27,000-42,000 36,000 40,000-80,000 55,000

INSURANCE


BUSINESS INTELLIGENCE LEADS STRONG IT INDUSTRY PERFORMANCEInfrastructure & SupportThose jobs requiring a language are proving particularly difficult to fill. Candidates with tech support skills who speak German and French are in particularly high demand. There are plenty of roles for Cisco contractors with a CCNA qualification, continuing the trend seen in 2012. The high demand for permanent VMware skilled candidates, along with those qualified in high-end Windows 7, will continue as 2013 progresses. There is a generally positive outlook across the sector, however permanent and contract Citrix positions have seen a drop in demand.

TestingTest leads and managers are in high demand with rate increases of at least 10% year-on-year. Contract automated testers with specific industry experience, such as financial services and telecommunications, are experiencing strong demand for their skills. The skills that are most required relate to QA testers with 5+ years’ experience in manual or functional roles.

DevelopmentThe Java contract market has shown signs of decreasing. This change in landscape has seen a rise in contract workers taking permanent roles with medium sized software houses. Database developers, particularly Oracle developers, continue to

be difficult to source, with most working on a contract basis and enjoying the flexibility that it brings. On the permanent side, PL/SQL Developers are in greater demand and this competition for vacancies means permanent positions are more attractive. Developers with financial services experience are also in demand.

Business IntelligenceThe growth over the last 12 months shows no sign of slowing. As businesses look to streamline their collection, maintenance and organisation of data, business intelligence candidates are highly desirable. This demand for BI developers and data analysts has been driving an increase in salaries.

Business AnalystsBusiness analysts are seeing an increase in contract positions being advertised while permanent roles have remained static. Candidates with 5+ years’ experience in a financial services environment are still highly desirable.

Project & Programme ManagersLong-term projects are driving the recruitment of project and programme managers, mainly in permanent positions. Salaries across these jobs have remained static. There has been an increase in software development PM roles in 2013, something not seen in previous years.

INFORMATION TECHNOLOGY


INFORMATION TECHNOLOGYINFRASTRUCTURE & SUPPORT

Technical Support

Experience

1st Line Support/Helpdesk 2nd Line Support/Desktop 3rd Line Support/Server Systems Administrator

€Permanent €Contract €Permanent €Contract €Permanent €Contract €Permanent €Contract

Less than 5 years 22,000-28,000 120 28,000-35,000 150 32,000-40,000 200-300 40,000-55,000 250-300

5 years+ 25,000-30,000 120-140 28,000-35,000 150-160 35,000-50,000 300-400 55,000+ 350-400

Systems

Experience

Infrastructure Architect

€Permanent €Contract

Less than 5 years 60,000-70,000 350-450

5 years+ 70,000+ 450-600

Networking

Experience

Network Engineer Network Manager

€Permanent €Contract €Permanent €Contract

Less than 5 years 35,000-55,000 250-320 60,000-65,000 380-400

5 years+ 55,000-75,000 350-480 65,000-80,000 400-450

Database

Experience

Database Administrator Oracle E-Business Suite DBA


Less than 5 years 40,000-55,000 300-350 – 300-400

5 years+ 58,000-70,000 350-500 – 400-600


INFORMATION TECHNOLOGYDEVELOPMENT

* Varies depending on module.

Development

Experience

Front End Developer Microsoft Developer c# .net Java Developer SQL/Oracle Developer BI Developer

€Permanent €Contract €Permanent €Contract €Permanent €Contract €Permanent €Contract €Permanent €Contract

Less than 3 years 30,000-45,000 250-300 30,000-46,000 200-300 35,000-47,000 200-300 45,000-50,000 320-350 40,000-50,000 –

3-5 years 45,000-55,000 300-350 45,000-55,000 300-400 45,000-55,000 350-400 50,000-60,000 350-420 50,000-55,000 –

5 years+ 60,000+ 350-450 60,000+ 400-500 60,000+ 400-500 60,000+ 420-500 55,000-70,000 –

Experience

Data Warehousing Technical Architect


Less than 3 years 45,000-50,000 – – –

3-5 years 50,000-65,000 400-450 75,000-85,000 500-600

5 years+ 65,000+ 450-550 90,000+ 600+

ERP

Experience

Oracle Consultant SAP Consultant *


Less than 3 years 40,000-50,000 – 40,000-50,000 –

3-5 years 50,000-60,000 450-550 50,000-60,000 450-600

5 years+ 60,000-75,000 550+ 60,000-75,000 600+


INFORMATION TECHNOLOGYOTHER

Testing/QA

Experience

Test Manager/Lead Technical Tester/QA Automated Engineer

€Permanent €Contract €Permanent €Contract €Permanent €Contract

Less than 3 years 50,000-60,000 300-350 30,000-35,000 200-250 35,000-40,000 250-300

3-5 years 60,000-65,000 350-400 35,000-50,000 250-300 40,000-55,000 300-350

5 years+ 65,000-75,000 400-500 50,000-60,000 300-350 55,000-65,000 350-400

BA/PM

Experience

Business/Systems Analyst Data Analyst Project Manager Programme Manager


Less than 5 years 40,000-45,000 300-400 40,000-45,000 – 50,000-60,000 300-400 60,000-70,000 400-450

5-10 years 45,000-60,000 400-450 45,000-55,000 – 60,000-70,000 400-500 70,000-80,000 450-500

10 years+ 60,000-70,000 450+ 55,000+ – 70,000-85,000 500+ 80,000-85,000 500-600

Executive/Management

Experience

Service Delivery Manager Development Manager IT Manager CIO/CTO/IT Director


SME –350-450

–450-550

50,000-60,000420-500

80,000600-800

Multinational 50,000-55,000 65,000-75,000 60,000-70,000 100,000-120,000


OFFICE SUPPORT RECRUITMENT ACTIVITY INCREASINGThe office support sector is showing signs of growth as 2013 develops. Hit hard by the downturn in the economy, administration and reception jobs that were made redundant over the past five years are slowly reappearing as businesses realise the value in these roles.

Nonetheless, while there are more job opportunities on the market, candidates are facing greater competition and finding they need to be more specialised and focused on what jobs they apply for. Multinationals and large national organisations are searching for candidates with specific experience in similar companies. However, small organisations that are hiring are still looking for candidates with mixed functions including marketing, HR and accounts experience.

Multinationals continue to drive the majority of the office support recruitment activity in Dublin. While in Cork, we are seeing a strong resurgence in SME hiring as they recover and look to consolidate their business through frontline hiring. However, for the most part, legal and medical secretary positions appear scarce.

There is plenty of activity in management roles within shared services centres. The financial services industry is beginning to see an upturn in office support positions due to legislative changes brought in by the Central Bank.

Procurement roles are also beginning to become more frequent as buying takes on a more strategic approach to cut costs.

The market is currently flooded with both experienced candidates and those with the appropriate qualifications but very little experience.

The Agency Workers Directive, introduced to ensure temporary staff are given the same entitlements as permanent staff, has had a positive effect in activity as well as giving temp workers better rights.

Salaries will largely stay constant, reduced from the highs seen during the peak of 2006/2007. Whilst the salaries are less competitive, we are seeing an increase in the quality of incentives offered.


Professional Practice and SME

Region

PA/Secretary Executive PA Administrator/Office Manager Administrator Front of House Receptionist



Cork & Region 26,000-36,000 30,000 30,000-42,000 34,000 28,000-40,000 31,000 21,000-30,000 25,000 18,000-28,000 24,000




Large Organisations

Region

PA/Secretary Executive PA Administrator/Office Manager Administrator Front of House Receptionist



Cork & Region 27,000-39,000 32,000 29,000-39,000 34,000 28,000-39,000 32,000 20,500-32,000 24,000 23,000-29,000 27,000




OFFICE SUPPORT


* On Target Earnings

Contact Centres

Region

Senior Management Team LeaderCustomer Services Advisor with an EU language

Inside Sales Specialist with an EU language Order Management


Greater Dublin Area 50,000-120,000 70,000 28,000-40,000 32,000 22,000-28,000 25,000 40,000-70,000* 60,000 23,000-34,000 26,000

Cork & Region 45,000-105,000 60,000 28,000-35,000 32,000 18,500-28,000 25,000 35,000-70,000 58,000 23,000-34,000 26,000




Region

Workforce Management/Scheduler

€Range €Typical € Range € Typical € Range € Typical


Cork & Region 30,000-49,000 40,000




OFFICE SUPPORT

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CONTACT USIf you require any advice on your career strategy, salaries, CV advice, interview tips or you’d like to find out about hiring someone, contact your local expert on one of the numbers below:

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