Marius Meyer, CEO: SABPP

17 October 2014

marius@sabpp.co.za

@SABPP1

NATIONAL HR STANDARDS UPDATE:KEY SUCCESS STORIES FROM THE LAST

YEAR (2013-2014)

Where can you get the slides?

OPTION 1: FAST WAY

• www.slideshare.net/SABPP

• Twitter: @SABPP1

• Blog: hrtoday.me

OPTION 2: SLOW WAY

• Via email next week

The role of HR …

Thank you for your support

I want to thank the 2000+ HR professionals

for engaging with us on this exciting project

over the last year.

Thank you to the hundreds of HR

professionals who joined our HR professional

community in accordance with the NQF Act,

Act nr 67 of 2008. Those who still need to join,

please do so by sending an email to

professional@sabpp.co.za

Maslow’s needs in 2014

FOLLOW US ON :

@sabpp1

@mariussabpp

@siphiwemoyo

#hrstandards2014

Critical questions

1. How many of you would like to eat in a

restaurant without standards?

2. Or stay in a hotel without standards?

3. Or send your child to a school (or pre-

school) without standards?

4. Or get operated in a hospital without any

standards?

5. Or drive a car without standards?

6. Or use an airline without standards?

Then when it comes to HR …

Why do we continue to

manage people and govern

the most precious part of our

organisations (i.e. people)

without standards?

Top facts about HR

• Human Capital is the biggest concern for

CEOs (PwC).

• Only 18% of CEOs feel confident that they

have the right people in place to execute

strategy (CEB).

• Human Capital is the biggest risk in

business (HCI Africa).

• Skills crisis is the top obstacle to economic

growth.

• Strikes cost SA R 200 million+ per day.

More facts about HR

• SA losing R12 billion a year due to absenteeism.

• Only 19% auditors feel they use HR optimally (CG

Index – Institute of Internal Auditors)

• Only 5% employees understand business strategy.

• World-wide 13% of employees actively engaged.

• Companies with engaged employees outperform

others by 202% (Dale Carnegie).

• Companies with good HR Practices outperform

others by treating HR as critical business function,

these companies are 105% more profitable.

• Average ROI on wellness programmes: 300%.

Why a national HR Standard?

• We need to improve the quality of HR

practice.

• HR will not be seen as a true profession

without standards.

• Inconsistencies – practices, sites, business

units, companies, industries.

• Too many bad examples of things going

wrong – Marikana, Medupi.

• Raising the bar for the HR profession and

business impact.

Myths about standards

• Impose an onerous compliance regime

• Duplicate best practices

• Our company is so unique syndrome

• Standards stifle innovation

• Take flexibility away

• Ignore industry differences

• Too practical, not based on theory/research

• Standards are cast in stone

The reality is …

Types of standards

• Unit standards / Curriculum standards

• Service delivery standards

• Competence standards

• Metrics/benchmarking standards

• Professional practice standards

• Business/industry/process/system

standards - ISO

Global approaches to standards

• Production and safety lead – ISO standards

• Professional standards – accounting

• Top global companies – their own standards

• Canada – HR Standards & Metrics

• UK – Human Capital Standard (BSI/CIPD)

• ISO HR project started

• South African National HR Standards

• HR Standards in Namibia

It all started on 21 May 2013

with 13 Standard facilitators

468 HR Leaders developing

HR Standards for South Africa

HR Standards Facilitators

Kate Dikgale-Freeman Michael Robbins Linda Chipunza

BUSINESS STRATEGY – HR BUSINESS ALIGNMENT

❶ StrategicHRM

❷ TalentManagement

❸ HR RiskManagement

HR ARCHITECTURE

HR VALUE & DELIVERY PLATFORM

❹Work-force

planning

❺

Learning

❻Perfor-mance

❼

Reward

❽Well-ness

❾ERM

❿OD

⓫ HR Service Delivery

⓬HR Technology

(HRIS)

Prepare

Imple-ment

Review Improve⓭ HR MEASUREMENTHR Audit: Standards & Metrics

H R

C O

M P

E T E N C

I E S© SABPP HRM SYSTEM STANDARDS MODEL

HR Standards Files

13 standards (2013) 19 standards (2014)

HR Standards Journey

Phase 1:

HR MANAGEMENT SYSTEM STANDARD

(21 May 2013)

Phase 2:

HR MANAGEMENT SYSTEM APPLICATION

STANDARD(20-21 Aug 2013)

Phase 3:

HR PROFESSIONALPRACTICE STANDARDS

(14 May 2014)

“WHAT” STANDARD

What are the elements of the HR system?

13 elements:DefinitionObjectives

Implementation(High level)

“HOW TO” STANDARD

How can we apply the HR System standard?

How to apply the 13 standard elements

“WHAT” AND “HOW” OF SPECIFIC PROFESSIONAL PRACTICE STANDARDS

• Succession Planning• Employment Equity• Career Development• Engagement• Learning culture• Change management• Organisation design

HR Standards Supporters

Eastern Cape support

Last year 98% of HR Professionals in the

Eastern Cape said that the HR Standards will

improve the practice of HR.

HR Standards Presentations

HR Standards Case Studies

HR Standards Champions

If you want to submit a case study or want

your logo to be added as an HR Standards

supporter, contact me on

marius@sabpp.co.za

Professional forum support

International HR bodies

Tim Ekandjo, President: IPM Namibia &Marius Meyer, CEO: SABPP in Windhoek

Support from consulting firms

20+ Universities

International universities

International interest

HR Standards Publications

5 textbooks, 33 magazine articles, 6 newspaper articles

National HR Governance Strategy Alignment

HR Professional Standards:• HRMS (13)• HRMSAS (13)• HRPPS (19+)

HR Products/Services:• CPD• Mentoring• Professional registration• Research• HR Academy – QCTO• Curriculum standards

HR Metrics:• National HR Scorecard• HR Service Standards

HR Auditing:• Internal Audit• External Audit

King IV:HR Governance

ISO: HR

IntegratedReporting

HR Competencies

Lessons learned

• Proper planning is key

• Balance the needs and interests of different

stakeholders

• If you want to get it done, balance quality with

speed – broad, but focused consultation

• If you want progress, the professional body should

drive the initiative and deliver

• Competency model needed for capacity

• Functional excellence vs overall system

• Communication and engagement

Conclusion

Thank you for joining us today. We appreciate the

contribution of all participants over the last year.

We have made good progress over the last year to

develop and launch the National HR Standards

(from phase 1 to 3). The phase 3 standards will

strengthen the HR Management System.

We are ready for the next milestone on the journey

and that is to audit HR functions against the HR

Standards.

SABPP BLOG

For regular updates join our special

HR Standards Blog:

www.hrtoday.me

Let us build a great HR profession with clear

standards in South Africa!

professional@sabpp.co.za (Professional Registration)

kenneth@sabpp.co.za (Stakeholder Relations)

penny@sabpp.co.za (Research)

naren@sabpp.co.za (Learning & Quality)

marius@sabpp.co.za (Strategy inputs)

hraudit@sabpp.co.za (HR audits)

voice@sabpp.co.za (Social media)

Website : www.sabpp.co.za

New office: 8 Sherborne Str, Parktown, South Africa

Tel: +27 11 045-5400 Fax: 011 482-4830

Cel: 082 859 3593 (Marius Meyer)