Running Effective MeetingsBusiness Communication

November 3rd 2014

ninaivanasatmaka@gmail.com

You must had been to a meeting.

•What was it like?

•Exciting

or

Boring?

Meetings are meant to be an engine of productivity in the workplace,but …

Most meetings = Unproductive

67%executives consider their meeting is a failure.

Before you plan for a meeting, considerthese meeting alternatives!

Bad Meetings = …

Good Meetings comes from Managing your meeting (POAC)

How to Run Effective Meeting

Before

In the meeting

After

Plan your meeting!

Decision making style

directional analytic

conceptual behavioral

“please” “thank you”Listening

attentivelyExpressing

understandingTo be

appreciated

Courtesy

How to convince or impress(Dale Carnegie)

• Menarik perhatian positif pendengar

Opening

• Menyatakan pesan secara jelas

Message

• Tingkatkan kredibilitas (pesan) Anda

• Fakta/Manfaat/Ilustrasi (3)Evidence

• Berikan kesan positif yang memorableClosing

How to report (Dale Carnegie)

Satu peristiwa yang akan sayaceritakan …

Saya membuka presentasi sayadengan kalimat …

Hal penting dari peristiwa tersebutyang akan saya sampaikan …

Tindakan yang saya ingin dilakukanoleh pendengar …

Manfaat yang akan didapatpendengar …

How to report a project progress (Dale Carnegie)

Saya telah ….

Prinsip yang saya terapkan …

Peristiwanya …

Hasil / Dampaknya …

Lesson learned …

Himbauan saya …

How to persuade (Dale Carnegie)

• Menarik perhatian positifpendengar (konteks masalah)

Opening

• Statistik / FaktaBukti

Tindakan yang Anda sarankan

Manfaat jika saran dilakukan

• Action & BenefitClosing

How to inspire change (Dale Carnegie)

• Menarik perhatian positif pendengar(konteks masalah)Opening

• Agar masalah tidak terulang / Agar kinerjameningkat, maka kita perlu berubah

Statement of need to change

Example of need

3 possible solutions & advantages

Best solution with evidence

• Final recommendationClosing

How to recognize others (Dale Carnegie)

• ThingsT

• AchievementsA

• Personal Traits/ CharacterP

• EvidenceE

How to handle pressure situation (Dale Carnegie)

DengarkanKalimatkan

ulangTemukan titik kesepakatan

Jawab

Jembatani

• Siapkanpesan positif

• Pertanyaanuji

• Pertanyaanberikut

• Penutup akhir

Credit

Lifehack.orgDale

Carnegie Modules

Mindtools.com Slideshare.net