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DESCRIPTIONRSD Today/Tomorrow?. RSD's Video Service Delivery Network Future Projects. RSD's Video Service Delivery Network. Program Management UND-RSD. Program Management UND-RSD. Service Continuation Network Management Equipment Operation Service Support Communications Connectivity - PowerPoint PPT Presentation
RSD Today/Tomorrow?RSD's Video Service Delivery NetworkFuture Projects
RSD's Video Service Delivery NetworkProgram Management UND-RSD
Program Management UND-RSDService ContinuationNetwork ManagementEquipment OperationService SupportCommunications ConnectivityService Delivery
Service Continuation UND-RSDService Delivery Innovation [VSD Planning]Coordination [Project Management]Communications OversightEquipment OversightTechnical OversightService Troubleshooting
Network Management UND-RSDSite MonitoringSession SchedulingMultipoint CallsEvaluation and ReportingImpact Assessment
Equipment Operation [AVI]Equipment PricingEquipment DeliveryEquipment TroubleshootingMaintenance ContractsHardwareSoftwareEquipment Repair
Service Support [GPG]Equipment InstallationEquipment UpdatingTrain UsersMonitor OperationTroubleshoot Operation
Communications Connectivity [DCN]Install LinesMonitor ConnectivityTroubleshoot Lines
Service Delivery (SSA)Plan for New ServiceSite SelectionSite OrientationService EvaluationOrganizational Communication
Future ProjectsEstablish VSD Video Network Infrastructure [For Enhanced Video Network Management]Evaluate VSD ImpactVideo Service Delivery InnovationDeploy additional SSA Regions
Establish VSD Video Network Infrastructure
For Enhanced Video Network ManagementVideo Network ManagementMulti-point Conferencing Unit - MCUGatekeeperBorder Controller
Video Network Management
The TMS (TANDBERG Management Suite) Server is an appliance based solution providing a quick and easy deployment for mid-size video users. TMS is a single management platform for all your visual communications needs. TMS provides complete systems management, diagnostics, monitoring, reporting, and scheduling services. The device is 1U tall and 19 rack mountable. The system comes equipped with 25 system licenses, and additional licenses can be added in increments of 25.
Advantages:Includes an easy to use web portal for end user scheduling.Quick and easy deployment of total management system.Outlook Integration software is available as an option.Provides centralized management and monitoring of entire video network.
Multi-point Conferencing Unit MCUThe MCU is the bridging hardware that allows you to bridge multiple sites into conferences. The MCU would be centrally located and eliminate the need for Multi-site software on individual video endpoints. The MCU is a fully integrated, easily configurable device that is 1U tall and 19 rack mountable. The initial configuration is 8 ports and is software upgradeable to 16 ports.
Advantages:Cost effective and flexible replacement of Multi-site software on individual systems.Easy to install and schedule using TMS Scheduling software.Provides central network point and management.
GatekeeperThe TANDBERG Gatekeeper complements the TANDBERG infrastructure solutions and also provides firewall traversal services for non MXP or 460 .18/.19 compliant devices. The Gateway allows easy dialing and traffic control on the video network. It is a 1U tall and 19 rack mountable device. The initial configuration is 125 registered systems, 25 local calls, and 5 traversal calls. This is software scalable up to 1000 devices and 200 calls.
Advantages:Provides simplified dialing plan for registered devices.Serves as a network cop for traffic control.Easy to setup and install.
Border ControllerThe TANDBERG Border Controller is part of the Expressway firewall traversal solution. The Border Controller provides easy dialing and firewall traversal solutions for any H.323 video system. It is a 1U tall and 19 rack mountable unit. As an appliance based solution it allows for easy deployment and high reliability. The initial configuration is for 25 registered systems and 5 traversal calls. Software upgrades increase that capability to 500 devises and 100 concurrent traversal calls.
Advantages:More flexibility with video systems located behind end user firewalls.Any MXP or 460 .18/.19 compliant systems can traverse an end user firewall for easy access to GRO network.May eliminate need for individual DSL circuits at each location.
Video Service Delivery Innovation Video InternetThe use of "video networks" to provide government/healthcare services is increasing. Within these networks, client-side video terminals provide a remote point of service (POS) for citizens to access the network owners services. Presently, in North Dakota, video network services are provided by (to name some):Veterans AdministrationIndian Health ServicesSocial Security AdministrationBio-Terrorism Wide Area Network (BT-WAN)Interactive Video NetworkNorth Dakota University SystemK12Tele-Pharmacy NetworkFrom a technology point of view, most client-side video terminals in any of these networks can access services in any of the other networks. In addition, most any PC with a "web cam" and access to the Internet can also (technologically) access these services.While many barriers exist preventing "any video terminal" from accessing "any service", finding ways to "allow" access by video terminals outside a specific network would increase the points of service a network could offer citizens and at a significantly reduced cost.
Video Service DeliveryTerminal Locations
Installed VSD Terminals
Installing VSD Terminals(in May)
ND BT-WAN Network
State of South DakotaVideo Terminals Locations
Map of METNET Interactive Video Sites
K-12 Distance Learning in North Dakota
Video Service Delivery InnovationND/SD VSD Summit (Agenda)Political SupportSharing ExperiencesPolicy & Governance Technical Considerations
Video Service Delivery InnovationDesktop VSD Research and TrialVideo Medical NetworksTelemental Health NetworksVideo Patient NetworksVideo Provider Training NetworksVideo Health Security Network
Evaluate VSD ImpactEarly, limited evaluation of the impact of connecting citizens to an SSA office via video has shown significant, positive impact on personal income and third party reimbursements. Assessing the impact of using video terminals to link rural/reservation citizens to government/healthcare services can inform us of the value of providing services in this way. Propose to : Establish a process for gathering, analyzing and reporting the impact of video service delivery (VSD) and determine the metrics to be tracked.Initiate this process as sites go onlinePerform a "catch-up" evaluation for sites already established and operational. Turtle Mountain, Dickinson, Pine Ridge and BrowningAn opportunity exists to asses the organizational impact on SSA offices, as well as, community site hosts.
Deploy additional SSA Regions
Video Service Delivery NetworkCommunications ConnectivityInstall LinesMonitor ConnectivityTroubleshoot LinesService DeliveryPlan for New ServiceSite SelectionSite OrientationService EvaluationOrganizational CommunicationService SupportEquipment InstallationEquipment UpdatingTrain UsersMonitor OperationTroubleshoot OperationEquipment OperationEquipment PricingEquipment DeliveryEquipment TroubleshootingMaintenance ContractsEquipment RepairService ContinuationCoordinationCommunications OversightEquipment OversightTechnical OversightService TroubleshootingService Delivery InnovationNetwork ManagementSite MonitoringSession SchedulingMultipoint CallsEvaluation & ReportingImpact Assessment
Evaluate VSD Impact
Early, limited evaluation of the impact of connecting citizens to an SSA office via video has shown significant, positive impact on personal income and third party reimbursements. Assessing the impact of using video terminals to link rural/reservation citizens to government/healthcare services can inform us of the value of providing services in this way. Propose to :Establish a process for gathering, analyzing and reporting the impact of video service delivery (VSD) and determine the metrics to be tracked.Initiate this process as sites go onlinePerform a "catch-up" evaluation for sites already established and operational.Turtle MountainDickinsonPine RidgeBrowningAn opportunity exists to asses the organizational impact on SSA offices, as well as, community site hosts.