royal resorts signature club 2013 brochure

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Welcome TO THE ROYAL RESORTS SIGNATURE CLUB THIS IS THE WAY LIFE WAS MEANT TO BE LIVED .

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August, 2013 Brochure

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Page 1: Royal Resorts Signature Club 2013 Brochure

Welcome TO THE ROYAL RESORTS

SIGNATURE CLUB

THIS IS THE WAY LIFE WAS MEANT TO BE LIVED.

Your Choice. Your Lifestyle.

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WELCOME TO SIGNATURE EXPERIENCES

That turn dreams into perfect memories.

Life is a series of challenges and rewards. Sometimes there seem to be too many of one and not nearly

enough of the other. The Royal Resorts Signature Club changes the balance in your favor. The Royal

Resorts Signature Club is a leisure and lifestyle club designed to revolutionize the way you live and play.

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Royal Resorts

At its heart, the Club is made up of three distinctive benefits for members:

1) SIGNATURE FLEXIBILITY means that you own your week, but depending on the Signature Club membership

you choose, you can elect each year to convert it to points to get full flexibility for your stay.

2) CLUB LIFESTYLE BENEFITS through

- The Signature Lifestyle Collection — an online portal with a Best Price Guarantee and Signature Cash

Back Rewards on travel and lifestyle purchases that can be used to offset your Club Service Fees, make

purchases at Royal Resorts, or pay for additional purchases through the portal

- Signature Exchange — a membership to RCI is included in your Royal Resorts Signature Club membership

to access a world of travel opportunities

3) CLUB RESORT & DESTINATION BENEFITS which mean additional enhancements to make your vacation

experience at Royal Resorts even better every time you vacation.

With different types of membership perfectly suited to your lifestyle and your needs, the Club offers

you the opportunity to translate everything you love about your vacation experience to other aspects

of your life, helping you to embrace a lifestyle that fills every single day with the magic of vacation.

ThREE REASONS

to Love Signature Club

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“Our vacation needs have changed over the years. We used to travel with the kids, now they want to go their own way. The Signature Club flexibility makes it all work.”

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Royal Resorts

The idea for the Royal Resorts Signature Club came from conversations and feedback from our valued members

and frequent quests. You told us what you wanted—and we listened carefully. Many of you said that your Mexican

Caribbean vacation was perfect just as it is and not to change a thing. While that’s music to our ears, others told

us they’d like more vacation flexibility—the opportunity to go somewhere else, stay longer, travel more often, or

even take a cruise vacation. Some suggested the idea of consolidating buying power to generate savings and a

few thought they’d like a cash back program of some kind to help pay for their Club Service Fee.

And so, we listened, and the result, the Royal Resorts Signature Club, is the best of all your ideas rolled into

one easy-to-use Club that combines more Resort Benefits and Destination Benefits to make your vacation even

better, plus Lifestyle Benefits that you can enjoy every day. The Royal Resort Signature Club addresses the ways

in which your needs change as time passes. A multigenerational family looks at vacation differently from a young

couple; a retired couple with grown children has more leisure time to enjoy, so their needs are different, too.

Thus, the Royal Resorts Signature Club offers you more flexibility when it’s time to plan your vacation. Now, you

can use your week exactly as you always have—or change the length of your stay, the size of your villa—even the

season or location. The Royal Resorts Signature Club offers a broad range of options when it comes to planning

your vacation. Change where, change how long you vacation for—even change when you vacation. You’re about

to learn that Royal Resorts Signature Club is flexible enough to meet your every vacation need.

TODAY, A WEEk ON A BREAThTAkING BEACh.

Tomorrow, your membership is so much more.

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“We love our Cancun time, but there’s a big world out there and now and then, we’d like to try something different.”

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Royal Resorts

Our commitment to make Royal Resorts® your inspired vacation retreat comes with some powerful benefits

designed to enhance your membership. Beyond the boundaries of your vacation home, The Royal Resorts Signature

Club is a gateway to international travel, life experiences and daily conveniences. This is the promise of belonging

to something that is truly transforming the way you travel and experience life.

Never has your leisure time been so complete.

WE’RE BUILDING ON ALL ThE BENEFITS

you already enjoy.

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As A RoyAl ResoRts MeMbeR, you ARe AlReAdy entitled to, And enjoying, these benefits:

dining discounts

spa package discounts

discounts on tours and excursions

Kids Club, where available

Activity program for teens, kids

and adults

happy hour

Complimentary access to bikes

Complimentary access to sports

equipment, including golf clubs,

tennis rackets, snorkeling gear,

water toys and board games

Complimentary access to kayaks

and sailboats where available

Complimentary wireless

internet access

Complimentary use of tennis

courts and priority reservations

for their use

Complimentary local calls

daily housekeeping service,

except for sundays and holidays

guest laundry

Valet parking, where available

Member rate Refine All-inclusive

package, where available

Private transportation between

Playa del Carmen, Cancun and

Puerto Morelos

Complimentary shuttles,

where available

Private online pre-registration

24-hour front desk

24-hour room service, where available

Pre-arrival grocery shopping

special event decoration

special evening planning

Rental program

dedicated line for exclusive

member services

Some benefits will have a nominal charge

Royal Resorts Weeks exchange

exchange through an external

exchange company

dedicated line for exchange services

DESTINATION BENEFITS

discounts in local restaurants

discounted golf

RESORT BENEFITS RESORT AND MEMBER SERVICES EXCHANGE BENEFITS

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Royal Resorts

TODAY, YOU LIVE IT UP ON VACATION.

Tomorrow, you live it up every day of your life!

When Royal Resorts listened to its members, we found ways to enhance vacationing—by borrowing the joy of

being on vacation and translating it to the things you do every day, like shopping, and giving you a way to offset

Club service fees or cover other costs of your vacation at the same time.

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“Our Royal Resorts membership has always been important to our family. Our Mexican vacations have given us years of treasured memories. Now, with the amazing addition of Signature Club, our vacation experience has been made even better. I love the online shopping, especially the generous cash-back rewards.”

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Royal Resorts

INTRODUCING ThE

Signature Lifestyle Collection

New for Royal Resorts members, the complete shopping benefits of the Signature Lifestyle Collection! Now you’ll

save as never before.

And most purchases you make qualify for generous Signature Cash Back Rewards. Now purchases can help

pay your Club Service Fees, make purchases at Royal Resorts, or pay for additional purchases in the Signature

Lifestyle Collection. What you’ll buy:

Access to top worldwide cruise lines and itineraries

Resort and hotel stays

Golf tee time

Unique wine offerings from hundreds of wineries

Box office events such as movie tickets, concerts

and more

Spa, beauty and wellness products

Shopping on hundreds of brands you know

and love

Vacation Packages

Ski vacations

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“Saving money is great. Getting cash back on what you buy is simply the best.”

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Royal Resorts

In order to make Royal Resorts Signature Club a perfect fit for every Royal Resorts member, there are

three types of membership, and one of them is just right for you. Try them on for size and see which

one of them maximizes the value of your Royal Resorts membership.

Explore the Silver, Gold and Platinum Membership Benefits.

EvEN ROYAL RESORTS SIGNATURE CLUB

Enrollment is flexible.

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“We love the choices, the extra benefits and the complete flexibility of Signature Club membership. It fits our lifestyle like a glove.”

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Royal Resorts

Your Signature Club Silver membership is the perfect fit for those who want to enjoy their

Royal Resorts vacation every year. If you love your week in the Mexican sun, Signature Club Silver

will add value through the buying opportunities offered by the Signature Lifestyle Collection, but

otherwise, your fabulous annual vacation will stay exactly the same—just the way you love it.

Explore the Silver Membership Benefits.

SIGNATURE CLUB

– Silver–

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With a Silver Membership, doors open and wonderful things begin to happen:

your vacation week is guaranteed!

RCi signature exchange - RCi membership with continued enrollment allowing you to trade

your vacation week for a comparable week in a world of different resorts

Shop online with our exclusive Signature Lifestyle Collection portal:

enjoy the best Price guarantee

earn signature Cash back on qualifying travel and lifestyle purchases

use your signature Cash back to pay for your Club service fees, Royal Resorts purchases,

or additional purchases in the signature lifestyle Collection

Enjoy the panorama of Club Resort and Destination Benefits, including:

travel amenity kit

Complimentary early rental car pick-up

Priority seating for restaurant reservations 10 days in advance

Complimentary certificate for the yacht program with enrollment

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“Our week in Cancun is priceless to us. I can’t imagine going anywhere else. For us, a Silver membership was the perfect fit.”

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Royal Resorts

signature Club gold is the perfect choice for you if your Mexican vacation is a highlight of your year,

but you also like the idea of maximizing the value of your membership—even when you’re not on

vacation. by selecting the gold Membership, you’re ensuring that you get the most for your money

with the generous Premium signature Cash back Rewards when you buy products and services from

the signature lifestyle Collection. signature Club gold will maximize your membership every day.

Explore the Gold Membership Benefits.

SIGNATURE CLUB

– Gold–

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With a Gold Benefit Level, glittering opportunities unfold:

your vacation week guaranteed!

signature exchange - RCi membership with continued enrollment allowing you to trade your

vacation week for a comparable week in a world of different resorts

Shop online with our exclusive Signature Lifestyle Collection portal

enjoy the best Price guarantee

earn Premium signature Cash back on qualifying travel and lifestyle purchases - four times greater than

silver level signature Cash back

use your Premium signature Cash back to pay for your Club service fees, Royal Resorts purchases,

or additional purchases in the signature lifestyle Collection

Enjoy the panorama of Club Resort, Destination and Lifestyle Benefits, including:

travel amenity kit

Complimentary early rental car pick-up

Complimentary signature drink or dessert

Priority seating for restaurant reservations 15 days in advance

Complimentary certificate for the yacht program with enrollment

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“The generous cash back rewards we’ll enjoy when we shop through our Signature Lifestyle Collection portal was enough to convince us to select the Gold Membership of Royal Resorts Signature club. I know we’ll never regret it.”

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Royal Resorts

you’re pure Platinum if having utmost flexibility and maximizing the value of your Royal Resorts

vacation is paramount. With signature Club Platinum, you can enjoy your Mexican vacation as you

always have, or you can change the size or location of your accommodations, your arrival date—or

contribute towards a european or hawaiian vacation or a luxurious cruise now and then. At the same

time, your signature Club Platinum membership means you’re getting Premium signature Cash back

Rewards on qualifying purchases through the signature lifestyle Collection—and your cash back can

pay Club service fees or even pay for your vacation expenses at Royal Resorts!

Explore the Platinum Membership Benefits.

SIGNATURE CLUB

– Platinum–

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With signature Club Platinum, your vacation week is guaranteed, or make the annual decision to

trade your week for vacation points and enjoy the flexibility of using those points whenever and

wherever you like during your use year. When you trade your week for points you enjoy total vacation

flexibility—an exclusive benefit of your Platinum membership!

Signature Flexibility home resort guarantee

flexible unit location, unit size, time of the year, day of the week arrival,

length of stay

flexible resort locations

Waitlist Requests

borrow points

bank points for future vacations

Shop online with an exclusive Signature Lifestyle Collection portal

enjoy best prices guarantee

earn Premium signature Cash back on qualifying travel and lifestyle purchases - four times greater than

silver level Cash back

use your Premium signature Cash back to pay for your Club service fees, Royal Resorts purchases,

or additional purchases in the signature lifestyle Collection

Signature Exchange - RCI Membership with continued enrollment

Enjoy the panorama of Club Resort, Destination and Lifestyle Benefits, including:

Complimentary upgrade to best available room or villa at check in

early arrival and late check-out

Personalized unit preference profile

Priority wait list status

travel amenity kit

Complimentary early rental car pick-up

Complimentary signature drink or dessert

Priority seating for restaurant reservations 30 days in advance

Complimentary certificate for yacht program with enrollment

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“There’s good and there’s better, but for us, it has to be the best. That’s why Signature Club Platinum Membership wil always be the right fit for our family.”

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Royal Resorts

now you have exclusive access to the Signature Lifestyle Collection—a one-stop shopping portal for

your travel, leisure and lifestyle needs offering valuable discounts, value-added offers and a Cash back

Rewards account that rewards participants for everyday leisure and lifestyle purchases and activities

arranged through the portal. the signature lifestyle Collection Portal offers:

best Price guarantee on an array of brand name travel, leisure and merchandise, including travel,

electronics, gifts, wine and more

signature Cash back Rewards on qualifying travel and lifestyle purchases made through the portal, and

Cash back rewards may be used to pay for Club service fees, for purchases at Royal Resorts or for

additional merchandise or services through the portal.

triple dipping – earn rewards on third-party loyalty programs and when using your credit card

www.rrsignatureclub.com

WElcoME to thE latEst and BEst innovation—

a suitE of ExclusivE sErvicEs, yours as a siGnaturE cluB MEMBEr.

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“The generous cash back rewards we’ll enjoy when we shop through our Signature Lifestyle Collection portal was enough to convince us to select the Gold Membership of Royal Resorts Signature club. I know we’ll never regret it.”

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Royal Resorts

you’re pure Platinum if having utmost flexibility and maximizing the value of your Royal Resorts

vacation is paramount. With signature Club Platinum, you can enjoy your Mexican vacation as you

always have, or you can change the size or location of your accommodations, your arrival date—or

contribute towards a european or hawaiian vacation or a luxurious cruise now and then. At the same

time, your signature Club Platinum membership means you’re getting Premium signature Cash back

Rewards on qualifying purchases through the signature lifestyle Collection—and your cash back can

pay Club service fees or even pay for your vacation expenses at Royal Resorts!

Explore the Platinum Membership Benefits.

SIGNATURE CLUB

– Platinum–

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Royal Resorts

Your membership offers shopping through the Signature Lifestyle Collection portal, with best available

rates and unprecedented Signature Cash Back rewards. Shopping with the Signature Lifestyle

Collection gives you:

Guaranteed best available rates on an array of brand name merchandise, including electronics,

apparel, household goods and more.

Online shopping opportunities at preferred rates

Signature Cash Back Rewards earned on qualifying shopping and merchandise purchases within the portal

SIGNATURE LIFESTYLE COLLECTION

SHOPPING BENEFITS

SIGNATURE

cash back

REWARDS

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TOP vALUES ON FAMOUS BRANdS SUCh AS:

Coach

Cole Haan

Dooney & Bourke

Ferragamo

Tumi

Tiffany & Co.

JVC

Sony

Sirius

Callaway

Ping

Taylor Made

Nike

Maytag

Whirlpool

Samsung

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Royal Resorts

The endless panorama of blue sea, coupled with an exciting port of call everyday—that’s the magic of

a cruise vacation. One voyage and you’ll be hooked—and your Signature Club membership can make

you a frequent cruiser. Enjoy:

Access to preferred cruise lines and over 20,000 departures on all major cruise lines worldwide

More than 40 cruise lines to choose from – encompassing contemporary family vacations through complete

inclusive luxury experiences, from mega ships to small private yachts

Unique promotional offers and exceptional savings for members on cruise vacations that cannot be

matched in the general marketplace

Exclusive value-added special offers

Experienced and caring Personal Vacation Consultants who will lead you through every step of

dream cruise vacation planning

Signature Cash Back Rewards earned on qualifying cruise vacations booked within the portal

SIGNATURE LIFESTYLE COLLECTION

CRUISE BENEFITS

SIGNATURE

cash back

REWARDS

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{ Signature Cash Back Rewards earned on qualifying cruise vacations booked within the portal }

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Royal Resorts

If the game is more than a game to you, this suite of golf-oriented opportunities is certain to appeal

to you. Among the perks of your membership are:

Access to preferred Tee Times at over 3,000 golf courses nationwide

Stay & Play golf packages in world-class resorts and destinations

Access to golf savings for local and vacation destination courses

Exclusive golf access and invitations at high-demand courses

Signature Cash Back Rewards earned on qualifying golf products booked within the portal

SIGNATURE LIFESTYLE COLLECTION

GOLF BENEFITS

SIGNATURE

cash back

REWARDS

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{ Signature Cash Back Rewards earned on qualifying golf products booked within the portal }

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Royal Resorts

The ultimate form of relaxation is surrendering yourself to the luxury of professional spa services.

For those who understand and indulge themselves now and then, Signature Club provides members

access to:

Preferred rates and services on Spa Packages in world-class resorts and destinations, such as Canyon Ranch,

Six Senses, and more…

Access and gift certificates to spas and wellness locations worldwide

Spa & Beauty Products – Certificates available with full access to online spa, beauty and wellness products

SIGNATURE LIFESTYLE COLLECTION

SPA BENEFITS

SIGNATURE

cash back

REWARDS

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Royal Resorts

Sophisticated hotels in the most exciting cities in the world—it’s a heady combination for many

travelers, and it’s all yours through Signature Club. You might just want to keep a bag packed and

ready to go at the drop of a hat. Take advantage of these opportunities:

Access to a preferred network of over 50,000 hotels worldwide

Preferred rates and promotional offers with savings up to 60%, free bonus nights, special amenities

and more …

City Stays in over 12,000 cities worldwide

Exclusive last-minute getaway packages

Unique packages with local amenities, event tickets, attractions and more …

Signature Cash Back Rewards earned on qualifying hotel stays booked within the portal

SIGNATURE LIFESTYLE COLLECTION

HOTEL BENEFITS

SIGNATURE

cash back

REWARDS

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If visiting a resort is good, imagine how much better it could be to take several resort vacations every

year. It’s possible with this selection of travel opportunities:

Access to world-class resorts in high-demand vacation destinations worldwide at guaranteed lowest rates

Preferred rates and promotional offers providing savings up to 70% off, free nights, special amenities

and more …

Exclusive offers on resort vacation packages

- Golf and Spa Packages

- Ski Packages

- Event Getaway Packages

Signature Cash Back Rewards earned on qualifying resort bookings within the portal

SIGNATURE LIFESTYLE COLLECTION

RESORT BENEFITS

SIGNATURE

cash back

REWARDS

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Royal Resorts

The purity of frosty mountain air and the invigorating experience of flying down a freshly groomed

trail. If that’s your idea of heaven, Signature Club offers these exceptional opportunities for skiers:

Access to world-class ski resorts in top-ranked ski vacation destinations at guaranteed lowest rates

Preferred rates on exclusive ski vacation packages complete with lift tickets and more…

International ski packages available in top ski destinations

Signature Club Cash Back Rewards earned on qualifying ski products booked through the portal

SIGNATURE LIFESTYLE COLLECTION

SKI BENEFITS

SIGNATURE

cash back

REWARDS

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Royal Resorts

Those who know wine, tend to love wine. Signature Club offers a robust selection of wine-focused

opportunities for members. Among them:

Access to wines and vintages unavailable to the general public

Preferred pricing and unique wine offerings from over 600 wineries

Special savings afforded by direct-to-the-winery relationships

Online store with home delivery in select destinations

Signature Cash Back Rewards earned on qualifying wine products purchased within portal

SIGNATURE LIFESTYLE COLLECTION

WINE BENEFITS

SIGNATURE

cash back

REWARDS

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{ Signature Cash Back Rewards earned on qualifying wine products purchased within the portal }

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Royal Resorts

From Broadway to Carnegie Hall, from ringside in Vegas to the fifty-yard line, the hard-to-find ticket

is now within your grasp. Thanks to Signature Club, you can be there!

Access to preferred box office events in the United States and the United Kingdom, including events not

generally available to the public, such as:

- Major Concerts

- Sporting Events

- Arts & Theater Engagements

Exclusive promotional offers including:

- Bonus opportunities for free tickets to select events

- Exclusive event packages with preferred savings

SIGNATURE LIFESTYLE COLLECTION

BOX OFFICE BENEFITS

SIGNATURE

cash back

REWARDS

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Royal Resorts

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When you want a vacation that’s more than relaxation, an exciting experience may be the perfect

getaway. Through Signature Club, you’ll have:

Access to thousands of worldwide destination activities in high-demand vacation destinations at guaranteed

lowest rates

Preferred rates and promotional offers providing savings up to 40% off on tour and excursion packages

Exclusive rates on experiential vacation packages such as African Safaris, Tuscan Wine-Tasting Tours,

Whitewater Rafting Experiences and more …

Signature Cash Back Rewards earned on qualifying tour and excursion products booked within the portal

SIGNATURE LIFESTYLE COLLECTION

EXPERIENTIAL BENEFITS

SIGNATURE

cash back

REWARDS

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Royal Resorts

With your suite of services, all you need is a single number to call and a cheerful, helpful voice on the

line. Your Signature Concierge is waiting to assist you with:

Assistance for all Signature Lifestyle Collection benefits

Personal assistant for:

- Assistance and fulfillment of all Signature Lifestyle Collection benefits

- Complete box office ticket assistance

SIGNATURE LIFESTYLE COLLECTION

CONCIERGE BENEFITS

SIGNATURE

cash back

REWARDS

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{ You can count on a helpful voice at the other end of the phone.}

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Royal Resorts

Signature Club is pleased to welcome Royal Resorts members to the lifestyle benefits of membership.

Now, the fun of vacation is extended to your home with the lifestyle benefits Signature Club offers.

Shop. Save. Experience all of the value, choice and flexibility waiting for you on vacation—and every

day of your life.

value, Choice and Flexibility Await You.

SIGNATURE CLUB WELCOMES YOU TO

COMPLETE VACATION AND LIFESTYLE FLEXIBILITY

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Royal Resorts

We want to make your experience with Royal Resorts Signature Club as easy as possible. That’s why

we have created an exclusive online portal and customer service line to help you access all the Club

benefits, as well as to provide you with all the information you need to get the most out of your

membership. Here’s how you can do it:

Online access through the Royal Resorts Signature Club website

1) Go to: www.rrsignatureclub.com

2) Log in to your account

3) After logging in, you will have a variety of options to choose between:

- Signature Lifestyle Collection for all Lifestyle Benefits including Signature Cash Back Rewards

- Signature Exchange for all exchange benefits and services provided through RCI

- Signature Flexibility for Platinum Members only who wish to convert their weeks to points and

use those points to make a reservation

- Signature Club Members Guide for all the rules and regulations of the Club and its benefits,

including the details on how to use Points to add flexibility

- Member Services for inquiries and services related to your Royal Resorts and Signature

Club memberships

4) Simply click on the option that best meets your need and access all of the Club’s benefits from

a single website.

FOR MORE INFORMATION

AND PERSONAL SIGNATURE CLUB SERVICE…

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For any questions about your Signature Club Membership or for personal assistance with

any membership benefits, please contact member services:

Silver Member Services:

US Toll Free Number: 1-888-882-9341

International: +1 (954) 484-4341

Gold Member Services:

US Toll Free Number: 1-888-882-9259

International: +1 (954) 485-5279

Platinum Member Services:

US Toll Free Number: 1-888-882-9343

International: +1(954) 484-6343

For complete details and hours of Signature Club Member Services, please visit the website

at www.rrsignatureclub.com

The benefits mentioned in this document may be modified or canceled at any time. For information on available benefits and the related terms and conditions pertaining to these benefits, please go online to www.rrsignatureclub.com

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Welcome TO THE ROYAL RESORTS

SIGNATURE CLUB

THIS IS THE WAY LIFE WAS MEANT TO BE LIVED.

Your Choice. Your Lifestyle.