RICK CROWNOVER4809 Sunshine ParkwayMidland, TX 79707432-934-4165crownover.rick@gmail.com

Summary of Qualifications:

Experienced Manager skilled in quality and customer satisfaction with a record of improving efficiency and productivity, while maintaining scope and budget parameters. Excellent interpersonal and motivational leader. High attention to detail while keeping the end result in mind.

Professional Experience

VP of Operations & Employee Relations The DRM Companies, Midland, TX 2014 –2015The chief operating officer (COO) reports to the chief executive officer and is responsible for the company’s day-to-day operating activities, revenue and sales growth, expense, cost and margin control, and monthly, quarterly and annual financial goal management. Directly responsible for the overall administration, coordination of the Human Resource functions. Advises the management team on key planning issues and makes recommendations on important

business decisions Takes the lead in establishing operational processes/ process improvement and overall quality of

products and services Oversees strategic planning and resource allocation Takes the lead in establishing operational processes/ process improvement and overall quality of

products and services Supervises departmental direct reports and ensures that all department heads are fully informed of

operational objectives Sets operational, manufacturing, and / or performance goals for each department which are aggressive,

achievable and tied to long-term goals Oversees departmental performance against performance goals to ensure that progress towards

objectives are secured Directs and adheres to Agency Policy and Procedures Payroll approval/analysis Works directly with department managers to assist them in personnel/operations matters Annually reviews and makes recommendations to Executive Management for policies, procedures,

practices on personnel matters Annual review of all benefit programs; medical, dental, vision, life, std, ltd, 401k program and profit

sharing Strategic planning Recruiting and Retention program Compensation and evaluation Administers compensation program Employee relations counseling

Rick Crownover Page 2 of 3HR & Administrative Supervisor EOG Resources, Midland, TX 2012-2014Responsible for the full scope of Human Resources. Direct staff in areas of: organizational structure, compensation, employee database maintenance, payroll, benefits administration, employee relations, orientation, training and development, and policy/procedure development. Promote human resource values by planning and managing human resource programs. 15 years experience and management of staffs greater than 50. Develop and maintain strong relationships with Managers at all levels. Consult with Mangers in the investigation and resolution of employee issues. Coordinate recruitment and selection of new employees. Counsel with employees regarding company policies, staffing, benefits, employee relations,

compensation issues and programs. Facility Construction and Operations. Supervision of Facilities Team. Fleet Manager of Light Duty Trucks.

ACCOMPLISHMENTS Division’s first HR representative. Liaison between management & staff. Presentations and information to staff about benefits & policies. Company representative for Construction of new 90,000 sq. ft. Facility. Opened & maintained new facility with small team. Purchasing, selling, and maintenance of light duty truck fleet.

Director of Development Services City of Midland, TX 2009-2012 Director of Operations of (six) 6 Divisions charged with the orderly development and improvement of quality of life for the City. Planning & Zoning Code Administration Engineering Transportation Geographic Information Systems (GIS) Community Development (CDBG) $11.3 million budget & approximately 140 employees Represent City on various state and local boards & committees

ACCOMPLISHMENTS: Redesigned the City’s Development Process through the creation and implementation of protocol,

designed to improve the efficiency of time and quality of residential and commercial projects submitted to the City for development.

Facilitated the annexation and development of the 191/1788 Corridor, including zoning, water and wastewater.

Collaborated with the Texas Department of Transportation and the Metropolitan Planning Organization for the purpose of developing the area West of the City of Midland, South of State Highway 158, East of the City of Odessa, and North of Highway 80.

Partnered with the Texas Department of Transportation with the widening of State Highway 349, between Midland and Lamesa, to a 4 lane divided highway.

Member of the Oil and Gas Advisory Committee charged with the development of an ordinance designed to permit drilling within the City Limits of Midland, TX.

Submitted Thesis entitled “City Limit Drilling” for Certified Public Manager Certification.

Rick Crownover PAGE 3 OF 3City Manager City of Tulia, TX 2005-2009Responsible for all City departments including: Human Resources Public Works Electrical Operations & Maintenance Finance: $6.2 million budget Approximately 42 employees Public Safety: Police & Volunteer Fire Department

ACCOMPLISHMENTS: Created and implemented a 4B Economic Development Corporation, funded through a public election

of an earmarked one-half cent sales tax. Issued $4 million in Revenue Bonds for the purpose of reconstruction of Tulia Power & Light

distribution system.

City Manager City of Hollis, OK 2000-2005Responsible for all City departments including: Human Resources Public Works Finance: $ 2 million budget Approximately 25 employees Public Safety: Police & Volunteer Fire Department

ACCOMPLISHMENTS: Decreased City’s risk of liability by changing health insurance from a Self–Funded Plan to a Fully

Funded Plan. Reconstruction of City’s Public Water Works Communication System.

Quality Assurance Technician Amarillo, TX 1986-2000 Assembly of Right-Angle & Cooling Tower Fan Drives Parts Man & Forklift Driver Shipping Clerk Quality Assurance Test Facility Operator

Natural Gas Pipeline Co. Stinnett, TX 1980-1986Natural Gas Compressor Station: Maintenance Mechanic Gasoline Plant Operator Power Plant Operator Relief Shift Foreman

Education

Master of Public Administration Midwestern State University 2001Bachelor of General Studies West Texas A & M University 1999Certified Public Manager Texas State University 2009 Dale Carnegie Course Certificate of Achievement 2014