24. / 25. September 2014KOMED, Köln

Hashtag: #ioms14

Review of conference results

Results on the state of projects from a pre-conference research with attendees

Content-based Intranet

Enterprise Portal

Social Intranet

Social Collaboration & Intranet

Standalone Social Platform

Integrated Digital Workplace

From the Collaboration Silo to the Integrated Digital Workplace• Swisscom: Integrated digital workplace approach• Put the focus on use cases to support the adoption• Challenge is not the email, but the information overload• Put the user experience in the center: Rich Profiles, Usability & Agile Dev• Approach to the initiative needs to be product-minded not project-minded

• Vössing: Social layer for ECM & Business Collaboration• User does not want a fancy digital workplace but a support to get work done• Priority for mobile to get management in the loop• Process tools integrated in social infrastructure

Operational Excellence

• DS Produkte: Dezentralized information contributing & process support• Careum: Governance supports productivity• BKK: Organisational dev. in charge for project & use of platform for re:org• KWS Saat: Integrated user experience – project-based coll. & intranet• Moneypenny: Start small and grow faster – more positive than negative• Engel & Völkers: Adoption must be supported by training• Hellmann Logistik: User-centric rather than just user-orientated• RIMC: Getting managers to collaborate is even more difficult.

Transformational Excellence

• DB Schenker: Sounding Board for fast feedback & advocacy• Lapp: CEO as sponsor ensures the effectiveness of the project• Mitsubishi Electric: IT & Communication working together• OTIS: Mobile work support as the key driver• Continental: Advocay programm to support the change management• BASF: Adoption support by storytelling with internal best practice

award

Summary

Operational Excellence• Put the „why“ on each project level (business, department, user) first• Social implementations need to be integrative but agile.• Understand & position the initiative as a „product“!

Transformational Excellence• Digital mindset at the heart of the project management• Search for the unique support proposition (business, group, user)• Change needs the support of storytelling & advocacy programms

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