retnal housing journal - utah - march 2014

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Professional Publishing, Inc PO Box 30327 Portland, OR 97294-3327 Current Resident or PRSRT STD US Postage PAID Snohomish, WA Permit #5 Advertise in Rental Housing Journal - Utah Circulated to over 6,000 Apartment owners, On-site, and Maintenance personnel monthly. Call 503-221-1260 for more info. March 2014 - Vol. 6 Issue 2 Rental Housing Journal Utah 4. Legislative Update: New Security Deposit Rules will Benefit both Landlords and Tenants 5. President's Message: Legislature in Full Swing 6. Products & Services Guide WWW.RENTALHOUSINGJOURNAL.COM • PROFESSIONAL PUBLISHING, INC Official PublicatiOn Of the utah' s leading advOcate fOr the rental hOusing i ndustry • 888-244-0401 • WWW.uaahQ.Org UPCOMING EVENTS: General Membership Meetings All meetings 7 pm – for addresses go to www.uaageneralmembershipmeetings.com March 25th Ogden March 26th Orem March 27th Salt Lake April 16th Rent-A-Palooza 2014 Fair Housing Education Conference & Trade Show South Towne Expo Center James and Steve Terry Receive Lifetime Achievement Award J ames L. Terry and Stephen Ben Ter- ry were recently honored as recipi- ents of the Prestigious 2013 lifetime Achievement from the Utah Apart- ment Association. Over 550 attended the annual awards dinner including many of James and Steve’s family, current and previous employees. Both James and Steve started their careers in the apartment industry on-site. James started as an on-site manager on 365 units in in Denver in 1976. From there he transferred to Memphis Tennessee to a larger and more difficult 540 unit commu- nity and was successful in bringing that property to a positive cash flow. Shortly after he was given respon- sibility supervising six other south- eastern properties as a result of his success. Prior to beginning his career in the apartment industry Steve Terry worked as a contract employee for the defense department in Vietnam. In 1976 he began working as a gener- al property manager for Prowswood Corp, where he oversaw 2,000 apart- ment units and the development of 4 additional apartment communi- ties totaling 2,000 additional units. After five years, Steve felt he had Continued on page 3 Bill Gephardt to Keynote 2014 Education Conference Protecting Consumers from Bad Landlords • Basic principles of distinguishing yourself as a trustworthy and ethical business • How to avoid complaints and stay out of trouble • Stories of unprofessional landlords that Bill has encountered in his career Consumer advocate, investiga- tive reporter and entrepreneur Bill Gephardt will be the keynote speak- er at the 2014 Fair Housing Education Conference and Trade Show on April 16th from 8-5 pm at the South Towne Expo “This will be our biggest and best show yet”, say Kallie Holm, UAA events director who organizes the show. “Last year we had 1,200 attendees and with Bill Gephardt speak- ing, we expect an even better turnout.” Bill Gephardt, the “Most trusted name in Utah” built his career as an investigative television report for over 30 years and became known as a tireless and dedicated advocate for Utah consumers. In 2011 Gephardt retired from his job at KUTV News and started Gaphardtapproved.com to advertise companies that are ethi- cal and pass extensive investiga- tions. GephardtApproved.com takes Bill's dedication to consumers in a new, exciting and positive direction. Instead of getting involved after a dispute has occurred, Bill and his qualified team are now proactively investigating businesses, and high- lighting and recommending only those who prove the most trustwor- thy, through their practices, policies and positive track record with cus- tomers. To attend Bill’s presentation at the Education Conference, go to www.uaatradeshow.com 5 "You don’t know everything yet”, and “what you don’t know CAN hurt you!” Take advantage of a one day chance to learn new threats, risks, skills and knowledge to help you protect yourself and make your life and business easier and more profitable. 4 Learn from Bill Gephardt what to do so that you never end up on the news for making a stupid mis- take. 3 Think what you could do with $1,000s given away during lunch or $500s at the end of the day! 2 The theme of the Tradeshow is musical genres and there will be lots of people dressed up as your favorite performers and bands. Plan on seeing Elvis, John Travolta in Saturday Night Fever attire and lots of rock and roll hairstyles. Just imagine the people watching you can do! 1 Your competitors will be there – can you afford not to be? 5 Reasons to Attend the 2014 Education Conference and Trade Show

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Professional Publishing, IncPO Box 30327Portland, OR 97294-3327 Current Resident or

PRSRT STDUS Postage

PAIDSnohomish, WA

Permit #5

Advertise in Rental Housing Journal - Utah Circulated to over 6,000 Apartment owners, On-site, and

Maintenance personnel monthly.

Call 503-221-1260 for more info.

March 2014 - Vol. 6 Issue 2Rental Housing Journal Utah

4. Legislative Update: New Security Deposit Rules will Benefit both Landlords and Tenants

5. President's Message: Legislature in Full Swing

6. Products & Services Guide

WWW.RENTALHOUSINGJOURNAL.COM • PROFESSIONAL PUBLISHING, INC

Official PublicatiOn Of the utah's leading advOcate fOr the rental hOusing industry • 888-244-0401 • WWW.uaahQ.Org

UPCOMING EVENTS:General Membership Meetings All meetings 7 pm – for addresses go to www.uaageneralmembershipmeetings.com

March 25th OgdenMarch 26th OremMarch 27th Salt Lake

April 16th Rent-A-Palooza 2014 Fair Housing Education Conference & Trade Show South Towne Expo Center

James and Steve Terry Receive Lifetime Achievement Award

James L. Terry and Stephen Ben Ter-ry were recently honored as recipi-

ents of the Prestigious 2013 lifetime Achievement from the Utah Apart-ment Association. Over 550 attended the annual awards dinner including many of James and Steve’s family, current and previous employees.

Both James and Steve started their careers in the apartment industry on-site. James started as an on-site

manager on 365 units in in Denver in 1976. From there he transferred to Memphis Tennessee to a larger and more difficult 540 unit commu-nity and was successful in bringing that property to a positive cash flow. Shortly after he was given respon-sibility supervising six other south-eastern properties as a result of his success.

Prior to beginning his career in the apartment industry Steve Terry worked as a contract employee for the defense department in Vietnam. In 1976 he began working as a gener-al property manager for Prowswood Corp, where he oversaw 2,000 apart-ment units and the development of 4 additional apartment communi-ties totaling 2,000 additional units. After five years, Steve felt he had

Continued on page 3

Bill Gephardt to Keynote 2014 Education Conference

Protecting Consumers from Bad Landlords• Basicprinciplesofdistinguishingyourselfasatrustworthyandethicalbusiness• Howtoavoidcomplaintsandstayoutoftrouble• StoriesofunprofessionallandlordsthatBillhasencounteredinhiscareer

Consumer advocate, investiga-tive reporter and entrepreneur Bill Gephardt will be the keynote speak-eratthe2014FairHousingEducation Conference and Trade Show on April 16th from 8-5 pm at the South Towne Expo

“This will be our biggest and bestshowyet”,sayKallieHolm,UAA events director who organizes

the show. “Last year we had 1,200 attendees

and with Bill Gephardt speak-

ing, we expect an even better turnout.” Bill Gephardt, the “Most trusted

name in Utah” built his career as an investigative television report for over 30 years and became known as a tireless and dedicated advocate for Utah consumers. In 2011 Gephardt retired from his job at KUTV News and started Gaphardtapproved.com to advertise companies that are ethi-cal and pass extensive investiga-tions.

GephardtApproved.com takes Bill's dedication to consumers in a

new, exciting and positive direction. Instead of getting involved after a dispute has occurred, Bill and his qualified team are now proactively investigating businesses, and high-lighting and recommending only those who prove the most trustwor-thy, through their practices, policies and positive track record with cus-tomers.

To attend Bill’s presentation at the Education Conference, go to www.uaatradeshow.com

UTAH

5 "You don’t know everything yet”, and “what you don’t know CAN hurt you!” Take advantage of a one day chance to learn new threats, risks, skills and knowledge to help you protect yourself and make your life and business easier and more profitable.

4 Learn from Bill Gephardt what to do so that you never end up on the news for making a stupid mis-take.

3 Think what you could do with $1,000s given away during lunch or $500s at the end of the day!

2 The theme of the Tradeshow is musical genres and there will be lots of people dressed up as your favorite performers and bands. Plan on seeing Elvis, John Travolta in Saturday Night Fever attire and lots of rock and roll hairstyles. Just imagine the people watching you can do!

1 Your competitors will be there – can you afford not to be?

5 Reasons to Attend the 2014

Education Conference and Trade Show

2 Rental Housing Journal Utah • March 2014

RENTAL HOUSING JOURNAL UTAH

Terry Brothers...continued from front page

gained the experience and expertise necessary to start his own manage-ment company. So in 1981 he started Emerson International, which in a short time bloomed into the largest private management company in the Western United States with a port-folio of more than 12,000 apartment units and 1.5 million square feet of commercial space. Eventually Steve sold Emerson but continued to work in the succeeding companies as a re-gional executive.

In 1985, after 9 years of working for different companies, including in Tennessee, Utah, Kentucky and Tex-as, James Terry moved to Utah where he united with his brother and be-came President of Emerson Interna-tional and was responsible for all fac-ets of property management in Utah, Nevada, Arizona, California, Oregon and Washington. When Emerson International sold its management contracts in 1991, James remained as the President and was responsible for 7 regional vice presidents, 350 employees, 8,500 apartment units and 500,000 ft² of commercial space. In this position, James was distin-guished for doubling the regional net profit. Sovereign/Emerson merged with Phoenix Mutual Life and Good-man Management to become Pinna-cle Realty Management in 1994.

In receiving the award Steve terry talked about how grateful he was to live in theUnitedStates.Hesaidthat achieving this award and what

they have accomplished in their ca-reers would only have been possible in America. “We aren’t talking about 2nd generation money here,” said Steve. We both started in the trench-es, as managers then moving up and learning the business we were fortu-nate to be able to take advantage of other opportunities.

More about Steve• Steve is an internationally recog-

nized expert on worldwide Real Estate markets and foreign invest-ment in the U.S. He was a keyspeaker at the World Congress of Real Estate, opening speaker at the International Academy of Real Estate. key speakers at the World Appraisal Conference. and the concluding speaker at the World Congress of Real Estate.

• Steve began International Devel-opment Group, Inc. (IDG) which has developed or acquired 23 af-fordable apartment communities in Utah and Nevada totaling 2,750 multi-family units valued at ap-proximately $235 million as well as 5 market-rate, luxury apart-ment communities totaling 635 units. IDG has been the recipient ofelven9%LIHTCallocationsandeight private activity bond alloca-tions valued at $195 million total. Additionally, IDG has developed several specialized, vertically in-tegrated, live-work environments that include multi-family, office

and retail uses combined into one mixed-use community. Currently 3 more such communities are in pre-development.

• Steve began Horizon Investmentand Management Corp. in 1994 which is an Accredited Manage-ment Organization which man-ages more than 6,000 apartments and several hundred thousand square feet of retail and office com-mercialspace.Horizonutilizes30years of expertise and reputation in order to acquire the best profes-sional management professionals in the industry.Horizon also hasthe finest training systems and motivational bonus program in the multi-family arena. Horizonhas developed one of the most respectedLIHTCcompliancesys-temsinthenationalwith6HCCPpersonnel.Horizoniscurrentlyinthe process of evolving into Cor-nerstone Residential as it updates, improves and elevates itself to the highest levels of professional property management.

• Steve is a Certified PropertyManager (CPM-1980), Certified Apartment Property Supervisor (CAPS-1988), Registered Property Manager (RPM-1989) and a Reg-istered Investment Member (RIM-1990).Hismanagementcompany,Emerson International became an Accredited Management Organi-zation in 1985, and Horizon hasbeen an Accredited Management Company since 1999.

•Steve is fluent in conversationalMandarin Chinese, having spent two years in the Republic of China as a missionary, and having visit-edTaiwan,HongKong,Singaporeand the PRC many times as a busi-nessman and Sinologist (student of Chinese history, language and culture).

•StevegraduatedMagnafromBYUin 1976, having earned his degree in just two years.

•Steve is married to Kellie MarieGladeTerry.Hehasfivedaughtersand two sons: Lisa age 37 (gradu-ated with a masters from Boston University, now living in Seattle), twins Amelia and Emely both 32 (Amelia is a graduate of the Uni-versity of Utah, Emily is a gradu-ate of BYU), Leah Marie, who is almost 9 years old, and Lydia Charlotte who is nearly 8 years old (both are in elementary school in a special Mandarin Chinese to-tal emersion program), Spencer Ben who is 5 years old, and Joshua

Victor who is 3.

More about James• In 1999, James became the Presi-dentofHorizonandwasrespon-sible for managing the growth and stability of that relatively new company. Horizon origi-nally started as the management company of IDG that built 1 to 2 communities per year desiring to create a third-party management portfolio. Under James’ supervi-sion, Horizon grew to 18 ownedand 28 third-party apartment communities.

• As a turnaround, rehabilitation,association, and market specialist and as a widely accepted property management expert, James has been responsible for the supervi-sion of real estate assets totaling more than $2.5 billion.

• James has directly supervisedthe management of over 105,000 apartment and condominium units in 15 states from California to South Carolina.

• JamesTerryspeaksconversationalJapanese and has been an integral part of establishing many tenured contract relationships with major Japanese institutional and indi-vidual buyers.

• Jameshasbeenaninstructorwiththe Utah Division of Real Estate since 1996 and is approved to teach special Utah approved real estate classes.

• James has been aCertified Prop-erty Manager (CPM) with the In-stitute of Real Estate Management since 1982. In 1999 and most re-cently in 2013 James was awarded the Certified Property Manager of the year.

• James is a National Faculty In-structor for the Institute of Real Estate Management and listed in 2003 as one of the top ten highest rated “Ethic” instructors based on student evaluations.

• James is a former president ofIREM’s local chapter 33 in 2000 and is on the Current National fac-ulty of the Institute of Real Estate Management.

• With the Apartment Associa-tion, James is a Certified Apart-ment Manager (CAM), Accredited Residential Manager (ARM) and former Apartment Association in-structor for the CAM course and ultimately became responsible for all CAM training in Salt Lake City. Hewas responsible for directingand implementing a program with

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3Rental Housing Journal Utah • March 2014

By Gavin Gilbert & Taylor Smith

"Freedom... Economy... Conve-nience... The Apartment HouseWay" was the theme of the first ever Apartment House Week held fromAugust 27-September 2, 1939.

At the time of this first Trade Show the Association was only five years old. The board of direc-tors gathered the group’s brightest minds together in effort to promote the apartment industry. Despite an economy still affected by the great depression, and overwhelming war tension across the world the solu-tion was simple: gathering together everybody connected to the Apart-ment industry for a trade show. Be-cause of the economy the number of renters was increasing, and with so many being impacted by the Apart-mentHouse Industry a trade showwould be a great way to improve the industry and educate landlords and the public.A Committee consisting of Har-

vey Ross, W.S Barton, Richard E. Ashton, V. A. Bettilyon and F. Orin Woodbury was organized to put the trade show together. The Director of the Apartment House AssociationofUtahHarveyRoss,waschosento

chair that Committee. When asked about Apartment House Week hesaid that the association hoped to give landlords “information as to courteous treatment, fair practices and improved methods.”

Times were tough back then. The daybeforethefirstApartmentHouseWeek ended fears of war in Europe were realized as Nazi Germany in-vaded Poland, starting World War II. But through everything that would come in the following decades the Utah Apartment Association has continued to offer our members in-formation, training and networking through our annual Trade Show and other events.

UTAH

The First UAA Trade Show

www.uaahq.org Office: 801-487-5619 Toll Free: 888-244-0401 448 E. Winchester (6400 S.), Suite 460 Salt Lake City, UT 84107

UAA Landlord Guide Provides essential information for understanding basic landlord/tenant law and best practices all in one place. Free with association membership. UPDATED 2014

General Membership Meetings www.uaaGeneralMembershipMeetings.com

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Trade Show Apr. 16 South Towne Expo Center Visit: www.uaatradeshow.com

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Providing Advocacy and Education

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Since 1934

NOT A MEMBER? JOIN TODAY!!! Online: www.uaahq.org Toll Free: 888-244-0401

*The discount applies to municipal business licenses that require landlord education for a lower annual fee.

For more classes go to: www.GoodLandlordTraining.com

March 2014

Did you know that as a member of the Utah Apartment Association, you are also a member of the National Apartment Association?

UAAPAC Protect your business and make your voice heard. The UAAPAC is scaling back overzealous regulations, limiting fees and taxes, and protecting your property rights. Be proactive, donate today!!!

“I donate to UAAPAC because the only way to protect our industry from over reaching govern-ment regulation is to be proactive in building relationships with all levels of government.” Kirk Cullimore Landlord Attorney

“I donate to the PAC because it’s critical we have a strong voice on capitol hill and our PAC helps us build relationships with and help keep in office those supportive of our industry.” Gloria Froerer Century 21 Property Management

Utah Apartment Association Political Action Committee

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4 Rental Housing Journal Utah • March 2014

Legislative Update:New Security Deposit Rules will Benefit both

Landlords and TenantsThe 2014 Legislative session was wild and crazy as sessions always are, but we came out very well. This doesn't happen by itself. There were hundreds of hours

put in by our members, committees, lobbyists and staff. Thanks to all who work so hard to protect us.

The biggest issues:Radon regulation - We were able

to help defeat efforts to require man-datory and overzealous radon inspections whenever tenants move in or out. This costs between $250 and $300 every time a tenant moved in or out and requires you to sit empty a couple of weeks waiting for test results. Unfortunately there will always be people, including the test-ing industry, who want to impose these requirements on us. We are going to remain vigilant in helping the legislature understand the bur-den that mandatory testing would be for rental operations.

We remind you to be aware of this issue and thoroughly ventilate your units and deal with potential haz-ards. If we are vigilant and reduce

problems, the need to pass regula-tions is reduced.

Restrictive regulations on wood burning fireplaces -No bills were passed, due in part to our efforts, to require mandatory testing of fire-places at each move in/move out as has been proposed. In addition, we were able to get language in the divi-sion of real estate statute that state agencies like Department of Air Quality must get approval from the Real Estate commission before regu-lating real estate transactions. That will assure there is a thorough and fair process before government uses regulatory authority to inpact our business.

Rental unit inspections - While we believe Salt Lake City is violating state law (which says no random rental housing inspections are allowed unless there is cause or com-plaint), we have agreed with the city to sit down with them and talk this year about legalizing some inspec-tions for legitimate health and safety reasons for some properties. In the meantime they have agreed to not enforce any penalty for refusing to let your property be inspected. Let’s be clear - INSPECTORS ARE STILL

GOING TO ASK TO DO INSPECTIONS – however you can refuse with no penalty while we work through the issue with them.

Deposit dispositions - This is our favorite bill this session. In addition to the following, this bill also awards damages to prevailing parties in deposit disputes. This means if you are sued frivolously, or if you lose in small claims court and have to appeal to district court and win there, your tenant will have to pay your court fees and attorneys costs. A summary of the new law follows.

SB 147 Residential Renter's Deposits (Summary)1. The problem:

While the vast majority of land-lords return deposits on a timely basis, a small percentage are not doing this properly and we need to strengthen the statute to protect rent-ers and assure they receive deposits back in a timely fashion.2. The solution:

Change the statute in the follow-ing ways:• Clarify that refundsor an expla-

nation of charges MUST be sent within 30 days (currently if a ten-ant doesn't give a forwarding address a landlord can keep the deposit until they do).

• Createanoticetocurethatcanbeserved by a tenant to a landlord if deposit or explanation of charges not received within 30 days. Notice gives landlord 5 days to return it to the address requested or face penalties.

• Increase the penalty to the fullamount of the deposit, plus $100, court costs and attorney's fees.

3. How it affects the public Improvements for tenants:

• Raisesthepenaltyfornotreturn-ing a deposit on time to 100% of the amount of the deposit plus $100, instead of just $100.

• It provides a potentially quickerresolution than litigation by hav-

ing tenants serve the landlord a notice to comply in 5 court days or face the penalty. We think this will get more renters their depos-its back quicker than litigation because many landlords either forget to return it or don't under-stand the penalties. This 5 day notice will remind and educate them).

• Currently if no forwardingaddress is given, landlords have no obligation to return deposits. This change requires refund even if no address is given, in 30 days. Must be sent to last known address.

• Allows the tenant to give a cor-rect address on the 5 day notice (if they haven't received it) so they can for sure get their refund or itemized list of deductions.

Improvements for landlords:• Itmirrorsthefitpremisesactand

city zoning practices by giving a landlord an opportunity to cure (5 days) if they forget to comply or don't understand the law. A lot of landlords, especially those who own the over 100,000 single fam-ily homes that are rented in Utah, simply don't know the rules or penalties. This gives them a chance to make right and be edu-cated prior to a penalty.

• Allows landlords to send thedeposit to the last known address if we don't have a better one and requires the tenant to give us their new address if they don't get our letter.

• Providesattorney’sfeesandcourtcosts to prevailing parties so if you are sued frivolously and win, the tenant must pay your costs.

Rentals in HOA's protections - We inserted language in the deposits bill that deal with overzealous boards being too controlling of rentals. We also are working this summer on a billtopreventHOA'sfromchargingrentals higher fees than they charge

RENTAL HOUSING JOURNAL UTAH

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5Rental Housing Journal Utah • March 2014

Life is busy. We all know that. Work, fami-ly, and other activities take a toll on us and we need to be selective of what we put on our schedule.

One thing that defiantely deserves to be on your schedule is theUAAFairHousingConferenceand Trade Show on April 16th at the South Towne Expo Center. Whether you own one unit or manage 10,000

there is something for you. Every year I enjoy spending time

with over 1,200 other rental housing professionals. There are over 125 vendors and I always make connec-tions with people who can save me money and help streamline my business. The information, give-aways and relationships I pick up are of incredible value.

The Education classes this year will be better than ever. There are over 25 classes, with a variety that

allow everyone to find topics that interest and benefit them. I am par-ticularly excited to hear from Bill Gephart about consumer protection and how to run our rental business-es in ways that enhance the con-sumer experience. I am looking for-ward to what he has learned about bad landlords from years of investi-

gations, and how we can avoid being a “bad landlord”.

I hope you will join me at this quality event. Register now.

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AccoUnTIngAccounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8018930333Bouwhuis, Myron . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-1357J & K Accounting & Financial Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-755-6027JM Accounting and Tax Services, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-893-0333

ADvAncE LoAnSCheck City . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-858-0331

ADvERTISIngApartments.com . . . . . . . . . . . . . . . . . . . . . . . . . . 888-658-RENTApartment Guide of Greater Salt Lake . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-8858Apartments For Rent Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-352-4957Apartment Radar . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-901-0237Call Source . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-500-4433Media One of Utah, A Newspaper Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-204-6274Move.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-688-4542Rent.Com, an Ebay Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 310-586-9521U of U Off Campus Housing Svc . . . . . . . . . . . . . . . . . . . . . . . . . . . 434-817-0721WebListers . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-784-2155

AfTER hoURS EmERgEncyAlpine Cleaning & Restoration Specialists, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-563-3707

ALL nATURAL fERTILIzEROasis Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-4997

APARTmEnT REnTAL gUIDESSimply Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-201-9004

APPLIAncE/ELEcTRonIcSRC Willey . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-622-7400

APPLIAncESAppliance Parts Company . . . . . . . . . . . . . . . . . . . .480-755-0007 EXT 241Appliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004Precision Appliances . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-7033Reliable Parts . . . . . . . . . . . . . . . . . . . . .801-486-2357 x 2108

ASPhALT mAInTEnAncEPrecision Asphalt . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-991-0158

ASPhALT SERvIcESBig Red Asphalt Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-2051Kilgore Paving And Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-382-6575Preferred Paving . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-908-6622T & N Asphalt Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-1626

ATToRnEyArnold & Wadsworth . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-475-0123Breglio Law Office . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-560-2180David W Steffensen . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-263-1122Froerer, Hunter & Ahlstrom, PPLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-389-1533Jeffs & Jeffs PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-373-8848Jeremy M Shorts Esq . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-610-9879Law Offices of Kirk A Cullimore . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-6611LeBaron & Jensen, P.C. /Fast-Track Evicti . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-773-9488Merrill, Walter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-682-8037Rinehart Fetzer Simonsen & Booth, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-328-0266Richards, Kimble, & Winn, PC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-274-6800Scalley & Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-7870Smith Knowles, P.C., Kenyon D. Dove . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-476-0303Utah Eviction Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-6600

AUTomATED gATESCommunity Controls . . . . . . . . . . . . . . . . . . . . . . . . . 972-4331 x2010

BAnk SERvIcESKey Bank Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-297-5825Washington Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-366-2265

BAnkIngWells Fargo Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-1237

BAckgRoUnD chEckSCoreLogic SafeRent . . . . . . . . . . . . . . . . . . . . . . . . . . . 702-839-1736LexisNexis . . . . . . . . . . . . . . . . . . . . . . . . . . . 678-694-2798On-Site.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 619-540-7828PeopleTrail, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-307-4100RentGrow . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-736-8476Renting Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-674-9181Right Renter LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-754-9900Utah Apartment Association . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-5619Victig Background Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-886-5644Western Reporting, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-308-0005

BAThRoom REnovATIonBath Fitter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-748-4200

BAThTUB & TILE REfInIShIngMiracle Method . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-295-1101

Surface Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5275

BLInDSDun-Rite Blinds . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-2536

cABLE TELEvISIonOrbit Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-466-9040

cARPET AnD fLooRIngFibers, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-2300Flooring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-604-6123Griffith Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-395-0887Popp Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-0077Redi-Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-7922Shaw Industries Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-667-2504Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-9981Southwest Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-438-4889TB&J Warehouse, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-208-1913

cARPET cLEAnIngCliffs Personal Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-673-1777Dirt Away . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-726-0308Double Take Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-377-1107Venturi Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8100

cLEAnIng comPAnyAll Green Cleaning Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-4846

coLLEcTIon SERvIcESLink Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990National Credit Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-515-6858NCS, Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-598-1466North American Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-741-8982Outsource Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-355-4766Wakefield & Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-537-2900

coLLEcTIonSRent Recovery Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-335-0119

commUnIcATIonSA 3 Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-699-4199Qwest Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-575-1098

concRETEAdvanced Concrete Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-7783

conSTABLESWasatch Constables . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-392-9400

conSTRUcTIon Capital Improvement Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-223-6100

DEBT REcovERyLink Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990

DEfAULT InSURAncELeaseterm Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 378-206-2910

DRAIn cLEAnIngPrecision Concrete Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-0025Professional Drain Service LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-963-0910

ELEcTRIcALAll Pro Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-874-7098Charger Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2420Gipco Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-3320

EnERgy conSERvATIon/SAvIngSQuestar ThermWise . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-719-0753Rocky Mountain Power Cool Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-298-2459

fEncIngSimTek Fence . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-9336

fInAncIAL ADvISoRMarcus & Millichap . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-736-2600Utah Community Reinvestment Corp (UCRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-0011The Madison Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-785-8350

fIRE ExTIngUIShERSure Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188

fIRE PRoTEcTIonSimplex Grinnell . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-9406Statefire DC Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2100

fITnESS EqUIPTmEnTAdvanced Exercise Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-510-4419Fitco, Fitness Center Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-933-4826FitLogistix . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-7727

fLAgS, PoLES, & BAnnERSColonial Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-562-0123Designs In Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2281

foUnDATIon REPAIRDavenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302Interwest Foundation Repair & Lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-492-3503

fURnITURE REnTAL & SALESCORT Furniture Rental . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-984-2678

gAS SERvIcESQuestar Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-324-5159

gEnERAL conSTRUcTIonDavenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302IPS, LLC 'Your Handyman' . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-302-2555

goLf cARSIntermountain Golf Cars . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8828

gRAffITI PRoTEcTIonSuperior Coatings . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-4378

hAnDymAnCasal's Handyman Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-707-6847

hEATIng & AIRAir Cold Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3580Air Design Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-264-8292Alta Air Conditioning & Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-397-2583Johnstone Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-486-4401Precision Heating & Cooling Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-8150SwampTech, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . `801-747-1150

hvAc SERvIcESHumphrey Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-2757RPM Home Energy Savings Program . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636

hvAc SUPPLIESContractors HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-8565

InSPEcTIonSAlbion Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-548-6347Rental Property Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . 541-868-7747

InSULATIonPeachTree Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-0873

InSURAncEAmerican Family Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571Anderson-Lym Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1551Craig Thomas Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1188Day Clark Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-8704Kandace Meyer . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571Poulton Insurance, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-4477Wells Fargo Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-4416

InTERnETMSD Datastream . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094Sky Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-0022Windstream Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-993-5512

InTERnET mARkEIngPingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094

InvESTmEnTSSalt Lake Real Estate Investors Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-645-6405

IRRIgATIonMountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050

UTAH PRODUCTS & SERVICES GUIDEThe following companies support the rental housing industry by funding education, government affairs and supporting activities.

We encourage you to give them an opportunity to earn your business first. Listing in this guide does not constitute endorsement by the UAA. You are encouraged to check references and get bids in writing.

homeowners. Expect action on that next year. For now, the new law:Housing Authorities abuses - In

lieu of legislation to reign in abusive housing authority practices, the housing authorities agreed to hold quarterly meetings with us to review abuses, assure they are following their own policies, and assure their policies do not exceed those required byHUD.Duringthisyear,thehous-ing authorities have asked us to doc-ument cases where the agencies or employees are not taking good care of landlords or are violating their own rules. Please notify me of any of the following:1. Report any problems you are hav-ingorhavehad towithHousingAuthorities to the UAA. Email them with specific names (such as tenant, which housing authority and name of caseworker) to paul@

uaahq.org so we can give the hous-ing authorities a chance to make it right or take it to their peers if they don't.

2. Report any tenants you think are still on housing assistance that you have evicted or have a judgment against so theHousingAuthoritycan help hold them accountable.

3. If you have had rent withheld or money billed back to you by a Housing Authority, notify us sowe research whether proper pro-cedures were followed.If we can't solve the problem

through communication and regular meetings, we may have to run legis-lationlikeHousingAuthoritiesagainnext year. HB 310 would haveallowed landlords to opt out of work-ing with federal housing subsidy programs and allow them to choose which housing authorities they wanted to work with. Utah is one of only a handful states that don't allow landlords to choose whether or not to

work with federal housing subsidy programs like Section 8. Many land-lords feel that like doctors (who can opt out of Medicare if they don't want to have to jump through the hoops of the program) we should be able to decide if we want to work with federal housing programs. Many felt that some housing authori-ties were abusing them and not fol-lowing their own rules in imple-menting the federal program. The bill would have allowed landlords to:

a)Refuse tosign theHAPagree-ment (the government's agree-ment that modifying a land-lords contract)

b) Refuse to participate in a gov-ernment program

c) Refuse to work with a specific Housing Authority that treatslandlords poorly

However,theUAAwantedfirsttowork out a deal to get housing . We hope they make serious efforts to resolve these issues.

Collecting Social Security Numbers on minors and proper storage of sensitive data -

We were made aware of pending legislation to require landlords to keep social security numbers more secure from the risk of identity theft, and to specify that landlords cannot collect social security numbers on minors. Apparently a legislator heard that landlords were collecting SSN information on minors and that the way landlords are storing personal information was not secure. We have

made a deal with this legislator to:• Reinforcebyeducationthatland-

lords should not collect social security numbers for minors

• Encourage all landlords andapartment communities to increase safeguards that protect personal information such as using double locked filing cabi-nets, never leavening files with personal info on desks, etc.

Please take this issue seriously by carefully guarding Social Security #s and not collecting them from minors so the issue does not come back.

Anti-Discrimination Bill - Senate Bill 100 - The Senate has chosen, because of the pending Supreme Court case on anti-discrimination issues, not to hear any anti-discrimi-nation bills this session. Supporters are trying to break that logjam, but it will be an uphill battle. We remind you the UAA does not support dis-crimination against people because of sexual orientation or gender iden-tity. We run businesses and only dis-criminate against people for risk fac-tors. Many UAA members have LGBT tenants who are incredible cus-tomers, pay on time and take great care of their places. We encourage you to never consider sexual orienta-tion or gender identity in your deci-sion making - you should judge peo-ple on their past record as tenants, credit worthiness as a customer, and ability to comply with contracts.

UTAH

Security Deposit ...continued from page 4

7Rental Housing Journal Utah • March 2014

LAnDScAPE mAInTEnAncEAce Property Maintenance L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-4333Aeroscape . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2383Affordable Care and Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-637-1557Bee Green Fertilizing Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Cascade Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-228-0647Kimball Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-3351Landscape Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-261-1733Lawn Butler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-916-1214Pro-Turf Landscape Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-692-3186Suncrest Commercial Landscaping . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-2727Total Landscape Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-512-1663ValleyCrest Landscape Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-561-7541

LAnDScAPIng SERvIcESAffordable Lawn Care & Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-999-4347

LAUnDRy EqUIPmEnTAppliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004Azuma Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-707-1188Evans, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6580Hainsworth Laundry Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-636-1622Mac Gray . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-9176Mendenhall Equipment . . . . . . . . . . . . . . . . . . . . . 801-298-1133 xt 111

LEAD BASED PAInT REmEDIATIonSalt Lake County Lead Safe Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-468-2077

mAInTEnAncE SUPPLIESFerguson Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3500HD Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-824-2941

mAnAgEmEnT comPAnyHorizon Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-939-6033

mARkETIngScentair . . . . . . . . . . . . . . . . . . . . . . . . . . . 760-443-9705

movE In gIfTSChelsies Move In Gifts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-835-3274

oDoR REmovALBioSweep of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-9764Fresh Aire Air Fresheners . . . . . . . . . . . . . . . . . . . . . . . . . . 801-877-5888ScentAir . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-897-5931

PAInTKwal Paint, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-259-3074PPG Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-8465Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-809-2569

PAInTIngAlpine Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-721-5007CertaPro Painters . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-1027

Empire Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-680-4495Executive Coatings & Contracting, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-300-6786Five Star Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-386-0000Unforgettable Coatings of Utah, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-753-8737

PARkIngParking Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-1803

PARkIng EnfoRcEmEnTDowntown Parking Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-473-8848

PEST conTRoLAdvanced Pest Control Services Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-292-1950Eradicare Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-7378JS Property Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-0171Preventive Pest . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-5590Terminix . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-9511Thorn Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-626-1156

PLAygRoUnDSBig T Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-572-0782

PLUmBIngBudget Plumbing & Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-5775Moen Faucet . . . . . . . . . . . . . . . . . . . . . . . . . . . 720-346-5138Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050Plumbing Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-831-0045Rescue Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-2097Robert W Speirs Plumbing, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-0522Roto-Rooter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-5278Rush Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-233-8342

PooL & SPA EqUIPmEnT & SERvIcEAquatech . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-0120Precision Pools & Spas . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-2212Swim Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-1707

PRInTIngDelta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535Nine Lives Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-9999

PRoPERTy mAInTEnAncEBee Green Fertilizing, Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Mountain West Property Solution Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-4489NeighborWorks Provo . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-5820Peak Property Solutions Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-775-7325The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-427-6924Z3Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4400

PRoPERTy mAnAgEmEnTAction Property Management & Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-1801Advanced Solutions Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-8226Allison-Shelton Real Estate Services, AMO . . . . . . . . . . . . . . . . . . . . . . . . . . . 602-474-3572

Alliance Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-391-3913Bristlecone Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-349-2585Century 21Gage Froerer & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-621-0521Century 21 McAffee . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-9386Coalition Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-649-4994Colemere Realty Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8192DBA Re/Max West Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-787-1111Desert Sage Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-0949Fortress Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-788-7691Guardian Property Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-6878JEM Property Management & Sales LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-586-4415Jensen Property Management & Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-628-1678Ledingham Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-293-1830Lone Peak Realty & Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-268-1087Manor Service Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-322-3373Miller & Company Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-7922Professional Realty Services , L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-450-8432Real Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-4200Real Property Management - West LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-5508Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4661Safeguard Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-9339The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636Tier One Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-898-6909Utah Investors Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-0220Utah's Prime Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-627-1132Vision Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-3875Western National Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 949-862-6292Welch Randall Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-399-5883

PRoPERTy mAnAgEmEnT SofTWAREAppFolio . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-1536Inspeckd.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-5551Property Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-826-9700RealPage, Inc . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015Smart Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-723-8645Tenant Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-860-6475

REAL ESTATE SERvIcESApartment Realty Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-1221Coldwell Banker Gold Key Realty Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-753-8824Equity Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-608-8610Home Basic Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-830-1500ManageCo . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-0800WJ Bradley Mortgage Capital Corp . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-613-3761

REnT PAymEnTSSteadyPay Payment Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 270-706-6222

REnTAL LISTIngSDogfriendlyrental.com . . . . . . . . . . . . . . . . . . . . . . . . . . 801- 230-4724

REnTAL WEBSITEPropertypond.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5400Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-508-4661

REnTERS InSURAncEAssurant Specialty Property . . . . . . . . . . . . . . . . . . . . . . . . . . . 770-763-1000ePremium Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-319-1390Evolutions Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-585-2853Renters Legal Liability LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-994-0237

RESIDEnT SUPPoRTFamily Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-955-9110

RESToRATIon comPAnIESBelfor Property Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-936-1212Servpro of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-5228Utah Disaster Kleenup . . . . . . . . . . . . . . . . . . . . . 888-utah-udk ext 363

RETAILShop 24 Global . . . . . . . . . . . . . . . . . . . . . . . . . . . 316-755-5880

RoofIngAmerican Roofing Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-269-1276Kimball Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-657-9991Olympus Roofing Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-975-7663Whitaker Roofing Services, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1681

SEcURITyAddtech Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 801-414-9342Kane Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-678-9384Northern Utah Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-985-9462Pacific National Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-596-1272Securitas Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-5678

SEcURITy DEPoSIT ALTERnATIvESureDeposit . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-531-7873

ShoPPIng SERvIcEShop24 Global LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-284-3693

SIgnSHightech Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6464Sign-a-rama . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SmokE fREE mULTI-UnIT hoUSIngSalt Lake Valley Health Department . . . . . . . . . . . . . . . . . . . . . . . . . . . 385-468-3835Utah Department Of Health . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-538-6754

SnoW REmovAL Streamline Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1197

SofTWAREReal Page, Inc. . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015

SALTThe Salt Depot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-1250

ScREEnIngThe Screening Pros, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8184445252

SIgnSSign-A-Rama . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SUB-mETERIngNWP Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-421-1668

TELEvISIonComcast . . . . . . . . . . . . . . . . . . . . . 801-485-0500 x2658Direct TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 818-449-4475

TRASh vALET & REcycLIngConcierge Waste Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-971-0719WSI Of Utah LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-713-1306

TREE SERvIcEDiamond Tree Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1749

Reliable Tree Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-7996

WASTE REmovALValetWaste . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327

WASTE mAnAgEmEnTAce Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 801.363.9995Allied Waste/ BFI . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-6032Tiger Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-2287Valet Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327Wasatch Trash Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-207-8292Waste Away Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-987-0750

WASTE SERvIcESBin There Dump That . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-888-4676

WATER SySTEmS Water Evolution Technologies, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-623-3127

WEBSITE DESIgnB5 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-794-0020

WhoLESALE SUPPLIERSWilmar Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 856-533-3150

WInDoWSAdvanced Window Products . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-866-8000

WInDoWS & DooRSPeachtree Windows & Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1255Simonton Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-903-5739

RENTAL HOUSING JOURNAL UTAH

Evictions in Weeks,

Not Months!

• Call for a FREE Landlord Consultation• Visit our website for FREE Notices & Forms

UAA Members!We will pay your $75 court filing fee

Use This Code: UAA-1010

Phone: 801-610-9879 Fax: 801-494-2058 [email protected] www.utahevictionlaw.com

: 801-610-9879: 801-494-2058: [email protected]: www.utahevictionlaw.com

Jeremy M ShortsAttorney at Law

P.O. Box 971233Orem, Utah 84097

: 801-610-9879: 801-494-2058: [email protected]: www.utahevictionlaw.com

Jeremy M ShortsAttorney at Law

P.O. Box 971233Orem, Utah 84097

: 801-610-9879: 801-494-2058: [email protected]: www.utahevictionlaw.com

Jeremy M ShortsAttorney at Law

P.O. Box 971233Orem, Utah 84097

: 801-610-9879: 801-494-2058: [email protected]: www.utahevictionlaw.com

Jeremy M ShortsAttorney at Law

P.O. Box 971233Orem, Utah 84097

Law Offices of Jeremy M Shorts LLC

Shorts Law UAA Ad-gray.indd 1 12/4/13 10:34 AM

8 Rental Housing Journal Utah • March 2014

KEEP YOUR PROPERTY PROFITABLE

GO SMOKE-FREE

The benefits of smoke-free housing include lower maintenance costs,a decrease in fire hazard, and an increase in tenant satisfaction. To learn moreabout what you can do to go smoke-free, call the Utah Department of Health at

801.538.6754 or visit tobaccofreeutah.org/muh-intro.html