resume whitaker chris feb 2016
TRANSCRIPT
Christopher A. Whitaker
133 Coleton Drive
Copperas Cove, Texas 76522
(254) 542-3253 Home (254) 681-8058 Cell
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Has a current SECRET Security Clearance.
QUALIFICATIONS: Mr. Whitaker is a Field Software Engineer/Trainer with over 20 years of managerial
experience. He is a certified classroom instructor/trainer with 9 years of Helpdesk support experience. He
possesses 5 years of VMware Virtualization Application experience. Mr. Whitaker holds several IT Certifications
both vendor and non-vendor related.
EXPERTISE:
Systems Administrator proficient in the troubleshooting, maintaining and operation of various operating
systems; Windows Server 2012 R2, 2008 R2, Windows 7 and Windows 8.
Conducts safe and professional training that promotes an effective learning environment.
Maintains technical knowledge by attending educational workshops; reviewing publications.
Maintains quality service by establishing and enforcing organization standards.
Ensures operation of equipment by completing preventive maintenance requirements; following
manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment
inventories; evaluating new equipment and techniques.
Extensive knowledge of monitoring and controlling data security within guidelines to ensure compliance
and report on possible improvements.
Ability to articulate and able to act as point of contact for colleagues and external clients in the problem
solving process for the program.
PRESENT POSITION: Field Support Engineer/New Equipment Trainer with AASKI Technologies, (May 2014 -
Present)
Duties and Responsibilities: Mr. Whitaker is assigned as a Field Support Engineer/New Equipment
Trainer for PdM Tactical Mission Command (TMC), at the Central Technical Support Facility (CTSF), Ft.
Hood, TX, in support of III Corps and Subordinate units. Responsibilities included providing Tier 1 and Tier
2 support to the war fighter, in both technical and operational aspects of Digital Systems; including
Command Post of the Future (CPOF) and the Battle Command Common Services (BCCS) server suite. This
support also includes the formal classroom instruction of the different systems under the program’s area
of influence such as the System Administrators Course, the Battle Staff Operators Course, Commander’s
Course, Maintainers Course and the CPOF Delta Courses.
Christopher A. Whitaker
133 Coleton Drive
Copperas Cove, Texas 76522
(254) 542-3253 Home (254) 681-8058 Cell
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As a Field Software Engineer with Engility, Fort Hood, TX, (March 2005 – May 2014), Mr. Whitaker
was assigned as a Field Software Engineer Level II for Tactical Mission Command (TMC), at the Central
Technical Support Facility (CTSF), Ft. Hood, TX, in support of III Corps and Subordinate units.
Responsibilities included providing Tier 1 and Tier 2 support to the war fighter, in both technical and
operational aspects of Digital Systems; including Command Post of the Future (CPOF) and the Battle
Command Common Services (BCCS) server suite. This support also included loading and maintaining
software upgrades on all TMC related systems, exercise support (to include out of region deployments),
training in hardware configuration and doctrinal deployment of Army Battle Command Systems (ABCS)
assets, operator and administrator level system training and hardware maintenance, compatibility and
accreditation testing of technical expertise based on past experience.
Use role-playing, simulations, team exercises, group discussions, videos and lectures to instruct students
in the operations and maintenance of the ABCS in use.
Proficient in the management and operation of NetApp products such as FAS2020 and FAS2270.
Ensure network, system and data availability and integrity through preventative maintenance and
upgrades.
Implement company policies, technical procedures and standards for preserving the integrity and
security of data, reports and access.
Administer and maintain both client and server level computers using Microsoft Windows; including XP,
Vista and Windows 7 and both Microsoft Server 2003 and 2008 operating systems.
Function as a Help Desk Support Technician both deployed and during military events.
As a Brigade Operations Sergeant with the U.S. Army, Ft. Hood, TX, (June 1994 – March 2005) Mr.
Whitaker supervised and developed 4 squad leaders in a 21-man Brigade Operations section. Training
included the set-up of the Deployable Rapid Assembly Shelter (DRASH) system and all related equipment,
sustained operations of not only current military operations but future (planned) operations and
intelligence (S-2) both at Ft Hood and in Operation Iraqi Freedom with emphasis on MCS, CPOF and
FBCB2/BFT systems.
Supervised operations personnel in a Brigade Tactical Operations Center (TOC) both in local training
environments and as a deployed combat force.
Ensured the swift and accurate flow of both information and battlefield assets with no loss to mission
Certificate, Force XXI Brigade and Below FBCB2 Course 80 hours, Fort Hood, TX
Certificate, Command Post of the Future (CPOF) 40 hours, Fort Hood, TX
Certificate, Maneuver Control System (MCS) 40 hours, Fort Hood, TX
Christopher A. Whitaker
133 Coleton Drive
Copperas Cove, Texas 76522
(254) 542-3253 Home (254) 681-8058 Cell
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EDUCATION:
Central Texas College March 2016 - AAS Computer Science Information Security Management
CERTIFICATIONS:
Microsoft® Certified IT Professional ﴾MCITP﴿ Server Administrator on Windows Server® 2008
Microsoft® Certified IT Professional ﴾MCITP﴿ Enterprise Desktop Administrator on Windows® 7
Microsoft® Certified IT Professional ﴾MCITP﴿ Enterprise Administrator on Windows Server® 2008
Microsoft® Certified IT Professional ﴾MCITP﴿ Enterprise Desktop Support Technician on Windows® 7
CompTIA Security+ CE Certification
CompTIA Network+ CE Certification
CompTIA A+ CE Certification
CompTIA Server+ Certification
Certificate, Host Based Security System (HBSS)
Certificate, Instructor/Trainer Course 80 hours
Certificate, Active Directory Troubleshooting
Certificate Command Post of the Future (CPOF) Users Course 80 hours
Certificate Command Post of the Future (CPOF) Administrators Course 40 hours
SharePoint 2010 Administrators Course
Certified as Information Assurance Security Officer (IASO)
CITIZENSHIP: U.S. Citizen