‍Tammy Michalski

‍Cell: 865-207-8763  ‍‍‍‍ ‍‍ ‍ tlmichalski6@gmail.com

Skills & Abilities Experience‍problem‍solving‍techniques‍‍ Strong‍and‍demonstrated‍verbal‍and‍written‍communication‍skills Experienced‍one‍on‍one‍customer‍interaction‍‍ Ability‍to‍simplify‍complexity,‍bias‍for‍action Strategic,‍tackle‍and‍analytical‍minded‍person‍‍‍ Strong‍work‍ethic,‍on‍time‍and‍a‍positive‍attitude‍ Adaptable‍with‍a‍sense‍of‍urgency‍‍‍‍

EducationITT Technical Institute – Associates Degree in Business Management ( June 2015) Knoxville, TN

ExperienceJuly 2016 – present Newell-Brands Maryville, TN

Quality Manager

Coordinate‍Quality‍Department‍activities‍with‍Manufacturing,‍Engineering,‍Customer‍Service,‍Marketing,‍Sales‍and‍Finance.

Drive‍Continuous‍Improvement‍with‍Cost‍of‍Quality‍(COQ)‍for‍achieving‍long-term‍effects‍of‍quality‍improvement‍on‍the‍organization‍

Develop‍and‍maintain‍the‍ISO‍9001‍Registration‍Certification‍‍‍‍‍‍ Provide‍analysis‍of‍trends‍and‍issues Provide‍all‍necessary‍survey‍information‍and‍coordinate‍customer‍audits Support‍the‍Purchasing‍department‍with‍Vendor‍Certification‍activities‍

April 1, 2015 – July 2016 Newell-Brands Maryville, TN

Sr. Quality Engineer

Responsible‍for‍the‍Quality‍systems‍in‍Assembly‍and‍Packaging‍Operations Supervise‍a‍team‍of‍Quality‍Auditors,‍across‍multiple‍shifts Direct‍all‍product‍inspections‍and‍tests‍in‍accordance‍with‍established‍quality‍standards,‍

inspection‍plans‍and‍test‍procedures.‍‍ Managed‍a‍team‍based‍Define,‍Measure,‍Analysis,‍Improve‍(DMAIC)‍project‍with‍$484,000‍

annual‍savings‍in‍the‍Packaging‍Operations.‍‍‍

September 25, 2014~April 1, 2015 Newell-Rubbermaid Maryville, TN

Lean Engineer (contract)

Develop‍standard‍operation‍procedures‍ Identify‍areas‍for‍improving‍cost‍of‍production‍and‍realizes‍significant‍productivity‍gains‍

through‍lean‍activities‍ Implement‍process‍flow‍improvement‍projects,‍design‍plant‍and‍material‍flow‍layouts

September 4, ~ November 27, 2013 Sam Dong of America Rogersville, TN

Production Supervisor

Develop‍methods‍and‍schedule‍33‍associates‍across‍3‍shifts‍to‍use‍as‍resources‍in‍the‍best‍possible‍way‍

Determine‍overtime‍needed‍for‍certain‍process‍areas‍to‍meet‍customer‍demand‍ Responsible‍for‍weekly‍safety‍audits‍and‍daily‍100%‍compliance‍‍

September 2000 ~ January 2013 Conn-Selmer, Inc. Elkhart, IN

Quality Manager (2008 – 2013 – Brass and Woodwind Divisions)

Establish‍and‍manage‍all‍aspects‍of‍the‍Quality‍Management‍System‍(QMS)‍ Set-up‍and‍maintain‍quality‍inspection‍standards,‍incoming‍and‍in-process‍materials‍and‍

components,‍processes‍and‍finished‍goods.‍‍ Experience‍with‍PPAP,‍PCP,‍OCP,‍QCP‍process‍documentation‍and‍controls.‍ Lead‍process‍improvements‍through‍8D‍problem‍solving‍techniques‍focused‍around‍Pareto‍

driven‍data‍at‍weak‍link‍processes Reduced‍customer‍complaints‍from‍99‍per‍month‍to‍10‍per‍month‍(90%‍reduction) Improved‍first‍pass‍yield‍across‍all‍4‍product‍lines‍from‍20%‍up‍to‍95% Drive‍“right‍the‍first‍time”‍quality‍culture‍

Continuous Improvement Engineer - Lean Implementation (2004 - 2007)

Lead‍or‍participated‍on‍over‍60‍events‍(weeklong‍improvement‍activities)‍since‍my‍first‍in‍July‍2003

Conduct‍“day‍one‍training”.‍Standard‍Shop‍Floor‍Lean‍Training‍modules;‍ Drive‍lean‍implements‍through‍Kaizen‍Events‍in‍various‍fabrication‍areas‍and‍final‍assembly,‍

reducing‍lead-time‍by‍50%‍ My‍experience‍with‍the‍advanced‍lean‍tools‍listed‍below‍has‍allowed‍us‍to‍increase‍productivity‍

by‍more‍than‍50%‍and‍deliver‍new‍products‍in‍8‍months‍vs.‍2‍years.‍‍‍‍‍Design‍for‍Lean‍Sigma‍(DLS) New‍Product‍Launch‍and‍

ProcessDeveloped‍House‍of‍Quality‍–‍Identifies‍critical‍to‍quality‍features‍(CTQ)

Design‍Evaluation‍for‍Manufacture,‍Assembly,‍and‍Quality‍(DFMA)

Voice‍of‍the‍Customer‍and‍concepts‍development‍(V.O.C.)

Production‍Preparation‍(2P)‍–‍Ramp-up‍tools

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Quality Engineer (2000 -2004) Project – Standard Hour Plan (SHP) (September 2000 through June 2002)

Responsible‍for‍identifying‍acceptable‍quality‍criteria‍for‍each‍phase‍of‍the‍manufacturing‍process.‍ Identified‍acceptable‍quality‍products‍through‍work‍instructions,‍inspection‍procedures‍and‍Control‍

Plans.‍ Generated‍many‍types‍of‍rework‍and‍scrap‍trend‍chart‍through‍different‍stages‍of‍manufacturing.‍ 

October 1998 ~ September 2000 Patrick Industries, Inc. Elkhart, IN

Manufacturing Engineer, MIS Applications Specialist

Experience‍setting‍up‍electronic‍scheduling‍systems‍to‍meet‍4-10‍day‍manufacturing‍lead‍times

JD‍Edwards‍AS/400‍product‍management

Provide‍support‍in‍all‍areas‍of‍manufacturing‍scheduling‍and‍reporting

Experienced‍documenting‍process‍flows

Structure‍Single‍and‍Multi-Level‍Bills‍of‍Material‍and‍Routings‍/‍Analyze‍Labor‍Standards‍

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