Richard J. Collocola 50 Summerfield Drive

Holtsville, NY 11742

Cell: (631) 624-2743

RCollocola@Gmail.Com

CAREER SUMMARY: A highly motivated, accomplished solution architect/engineer with 20+ years Information Technology experience in

extensive global enterprise and mid/small business infrastructure solutions utilizing directory services, messaging,

security, collaboration, project management, administration, networking, migrations and applications.

WORK

EXPERIENCE: HEDGESERV CORPORATION

1271 Avenue of the Americas, 38th Floor; New York, NY 10020

Sr. Infrastructure Systems Engineer Aug 2007 – October 2016

Lead corporate engineer for global IT Platform Engineering team, which encompasses design and administration of core

infrastructure directory services, messaging, and security; responsible for training and guidance of staff; weekly reporting

of status and metrics to management.

Day to day responsibilities included:

Active Directory multi-site/multi-domain third level site design/support and maintenance/administration including

DNS (internal/external), DHCP, replication, GPO’s, OU’s, security, and patching – corporate and client

Exchange 2010/ Office 365 design, maintenance/administration and third level site support including mail flow,

tracking, database integrity, high availability, public folder replication, backup, security, relay, third party filtering,

mobile access, encryption, and patching.

VMware ESX Server/ vSphere server administration and design which includes high availability clusters, DRS,

capacity planning, migrations, cloning and P2V

Management of 1000+ Windows Server VM’s in both the corporate and client environments

Windows Server VM deployment and template management

Microsoft Premier Support liaison for all of field IT admins globally across the enterprise.

Mobile device management (MDM) and administration including iPhone, Android, and Blackberry server services

Provide an end to end review of proposed technology solutions and consider the impact to corporate operations from

an implementation, support, HA, and change management perspective.

Business client interfacing for messaging encryption implementation and testing

SQL Server 2008 / 2012 HA / multiple instance buildouts

EMC Unisphere storage administration of Storage Pools, LUNS, and Raid Groups

Light SolidFire administration

Light Cisco USC administration

Project Managed and implemented the following:

Active Directory/DNS upgrade and site redesign from 2003 to 2008 R2 to 2012 R2

Exchange 2003 to 2010 infrastructure upgrade, site redesign, migration and site resiliency design

Office 365 (Exchange Online) hybrid-mode migration from Exchange 2010

Mobile Device Management (MDM) infrastructure / security design and deployment encompassing TMG 2010 and

InTune

Design and build Windows 2008R2 and 2012R2 VM templates for rapid deployment throughout the enterprise

Transport Layer Security (TLS) email encryption implementation for clients

System Center Configuration Manager 2012 multi-site design and implementation, including Forefront Antivirus

and Systems Management.

Kaspersky Security Center multi-site/domain design, implementation, and rollout

Citrix XenApp published remote desktop solution for remote offices

Company-wide patch management solution using combination of products

Core infrastructure systems lead for datacenter relocation from on-prem to third party site Century Link

Richard J. Collocola (page 2)

BOWNE & COMPANY

15 Seeley Avenue; Piscataway, NJ 08540

Enterprise Office Manager - Bowne Technology Enterprise Mar 2004 - Jul 2007

Day to day responsibilities included Microsoft infrastructure (Active Directory & Exchange) design, maintenance,

administration, and 3rd tier support; Microsoft Premier Support liaison for all of field IT admins globally across the

enterprise; server hardware maintenance for infrastructure systems; Solution Review Team member that provided an end-

to-end review of proposed technology solutions; analyzed security threats across the enterprise and provided resolution

plans and action items to senior management.

Project managed and implemented: Active Directory/DNS/WINS upgrade and global site redesign from 2000 to 2003R2;

Exchange 5.5 to 2003 infrastructure upgrade, global site redesign and consolidation; TLS email encryption implementation;

migration of message filtering solution from Sprint/FrontBridge to Postini; architecture design of eBusiness environments;

Directory services and email domain migrations for business acquisitions; McAfee policy Orchestrator 3.5 server design

and rollout of anti-virus solution; Microsoft Operations Manager 2000/2005 monitoring, metrics, and reporting solution;

Architecture of SharePoint 2003 infrastructure; Systems lead for datacenter relocation SunGard; Patch Management solution

and process design using Windows Software Update Services.

GENEX SERVICES

Wayne, PA 19087

Technical Project Manager; NT Systems Administrator, Level II Jun 2002 – Feb 2004

Day to day responsibilities included administration, maintenance, and monitoring of country wide Microsoft domain

infrastructure (including 100+ Windows NT, Windows 2000/2003 servers; 15+ SQL Servers; 3000+ users; and 120+

printers). Created detailed and comprehensive server documentation and procedures. Mentored junior members of ISS

team on latest technologies and troubleshooting skills. Assisted in design of standard workstation builds. Team member to

migrate Exchange 5.5 to 2003.

Project managed and implemented the following: migration from multi-site NT 4.0 domain to Win2000/2003 AD, DNS,

WINS, and DHCP; Win2000 fax clustering solution with Captaris RightFax; Win2003/Citrix Metaframe XPe farm solution

for deployment of corporate applications; SMS 2003 architecture, deployment, and administration; SUS patch

implementation/deployment; MOM 2000 monitoring implementation; migration of enterprise backup solution from

ArcServe to NetBackup; deployment of EPO server and McAfee clients; OCR scanning solution for remote billing site

offices; EDI server and application solution for processing of worker’s comp claims; upgrade of building security system

with ADT using WIN-PAK application; remote site redesign: identified individual needs for server and workstation

standards for all remote offices.

PFIZER

New York, NY 10017

Senior Network Project Analyst/Consultant Jul 1996 to Apr 2002

Administration of 100,000+ user global multiple-master Windows NT 4.0 domain architecture; lead on domain migrations

of child sites into the global domain architecture; built, maintained, and supported 200+ servers; design/administration of

SMS 2.0 architecture; third level resource for divisional admins in analyzing/troubleshooting various day-to-day client

issues; administration of Exchange 5.5 email accounts; administration of Novell NDS user accounts;

administration/creation of Citrix profiles.

CHEYENNE SOFTWARE

Roslyn Heights, NY 11577

Senior Technical Support Manager Mar 1994 to Jun 1996

Manager of ArcServe for Windows NT technical support team; handling of all escalated issues from front-line technical

support for ArcServe; liaison with Engineering, QA, and Site Engineers; designed and maintained NT domain and Novell

4.1 NDS; maintained public technical knowledgebase of known issues/fixes; trade show technical/sales representative; beta

testing and design/implementation of ArcServe for NT revisions; contributed technical documentation for ArcServe NT

software manual.

Richard J. Collocola (page 3)

KNOWLEDGE

& EXPERIENCE: OPERATING SYSTEMS:

Windows Server 2000 - 2012; Windows Workstation 2000 – Windows 10; VMware ESX Server 3.x/4.x/5.x; light Linux (Ubuntu,

CentOS)

INFRASTRUCTURE:

Active Directory, DNS (Microsoft, BIND/DNSbox, GoDaddy, Verisign, UltraDNS, DKIM, DNSSEC, replication), DHCP,

WINS; Microsoft Clustering; NLB; GPO management; print server management; IIS;

MESSAGING:

Exchange 5.5/2000/2003/2010; Exchange Online; EMC Source One (archive solution); Message Security/Filtering (Postini,

ClearSwift, Google Apps, ProofPoint); Celestix MSA (Threat Management Gateway 2010); Blackberry Enterprise Server; GFI

Mail Essentials; SMTP; IMAP; TLS

CLOUD SERVICES:

AWS administration /deployment; Office 365 implementation/design/deployment

STORAGE:

EMC AX150, AX4, CX4-120, VNX4500, Data Domain 670/640/4200

VIRTUALIZATION:

VMware ESX 3/4/5; Hyper-V 2012; VMware Workstation

ADMINISTRATION:

VMware vSphere 4/5; Cisco UCS; EMC Unisphere; Manage Engine AD Manager/AD Auditing; Hyena;

PATCHING:

System Center Configuration Manager 2012; WSUS; Tanium; Manage Engne

MONITORING:

Microsoft Operations Manager; Manage Engine AppManager and OpsManager; Nimsoft;

DATABASE MANAGEMENT:

SQL Server 2000 - 2014; HA Clustering

THREAT MANAGEMENT AND SECURITY:

Trend AV; Microsoft Forefront; Symantec AV; Kaspersky Suite; McAfee EPO Suite; Windows Firewall; Volmetric Encryption;

Microsoft Bitlocker; IPsec; Certificate Services (Microsoft, GoDaddy, GeoTrust, Verisign); Windows IAS/Radius;

BACKUP TECHNOLOGY:

Backup Exec, NetBackup, ArcServe; NetWorker; Quantum Scalar Tape Drives; ADIC Scalar 1000 tape library

SERVER HARDWARE:

Hewlett Packard BL, DL servers; Dell PowerEdge Servers models 1650-1950, 2600, 2650-2950, 4600; Compaq ProLiant Servers

models 1850R, 3000, 5500, 6000, 6400R, 7000, 8000, and DL380

OTHER:

Microsoft Office suite; Citrix; SharePoint; Confluence; Hipchat; various desktop/laptop models; various printer models; Buffalo

TeraStations

EDUCATION: SAINT BONAVENTURE UNIVERSITY, 1988-1992

St. Bonaventure, Olean, New York 14778

Bachelor of Science in COMPUTER SCIENCE

REFERENCES: Excellent references available on request.