ROB EWING128 Hillcrest Road West Point, GA 31833

706.773.0496 rbewing@gmail.com

STRATEGIC BUSINESS - ENTERPRISE TECHNOLOGY FOCUSIT LEADERSHIP | PROGRAM AND PROJECT MANAGEMENT ARCHITECTURE| CLOUD EXPERT OPERATIONS MANAGEMENT | COST SAVINGS

| REVENUE GROWTH| LED OR EXECUTED MOST FUNCTION IN DEVELOPMENT TECHNOLOGY OPERATIONS .

— Experienced Enterprise Technology Executive...Accomplished professional actively pursuing opportunities to drive exceptional performance where strategic vision, decisive management style, and proven experience in leading product, systems, and applications development efforts will be held at a premium.

— Expert Command of Project Management and Business Leadership with recent success serving as a trusted advisor and subject matter expert to commercial clients seeking to improve business operations, financial structures, and technology infrastructure.

— Technology-Focused Business Manager with a keen talent for synthesizing complex problems, communicating with key stakeholders to assess needs and develop innovative, practical solutions; managed systems and technology operations at InterCall, with headcount skyrocketing from an initial staff of 5 professionals to more than 300 employees distributed worldwide.

— Effective Strategist with broad ranging knowledge and expertise that spans business development, operations, sales, process improvement, internal controls, and regulatory compliance.

L E A D E R S H I P A N D E X E C U T I V E M A N A G E M E N T Q U A L I T I E S

— Deep Insight into Enterprise Technology Solutions— Developing and Executing IT Infrastructure— Understanding Client Technical Challenges— Project and Program Management Expertise— Securing Opportunities for Cost Reduction

— Continuous Process Improvement— Defining Business Strategy and Direction— Exhibiting Decisive Business Leadership— Presenting to Executive Leadership / Dept Heads— Managing Domestic and Offshore Teams

P R O F E S S I O N A L H I S T O R Y

2013 to Present: Ewing Consulting, West Point, GAProgram and Product Manager

Hands on technology expert. Pioneered the launch and continuing management of this company dedicated to service as a trusted advisor and subject matter expert to commercial clients seeking to improve business operations, financial structures, and technology infrastructure.

Key Client Engagements— Premier Global Inc. Retained by the CTO of this global leader in web conferencing and online meeting technology

to assess the strength and viability of capital initiatives, lead price negotiations with vendors, and facilitate the expansion of operations to Latin America; secured $9MM in savings through rate reductions.

— Duncan Services. Served in an ad hoc COO capacity at this provider of IT services ranging from simple bench repair to full systems design; facilitated reviews of P&L, cash flow, amortization schedules, and seasonal strategies that resulted in a 20% gain in revenue.

— Disaster Recovery / Pandemic Recovery – Developed a plan for a start up plan that had been in business and needed a Disaster Recovery Plan for key contracts and certifications.

— For multiple clients, leveraged extensive experience in global telecommunications to reduce operating expenses by deploying IP architecture to replace legacy systems.

— Personally delivered over $300K in annual revenue through a winning combination of technical expertise, business development skill, and operations management experience.

1998 to 2013: Intercall Inc., West Point, GACIO and Senior Vice President of Systems and Technology (2009 to 2013)A demonstrated record of success and achievement at the world’s largest conferencing provider, marked by a series of promotions to positions of increased influence, authority, and accountability.As Senior Vice President of Systems and Technology, met the challenge of building and launching new technologies aligned with the needs of the customer base, while exercising accountability for capital and expense budgets for the entire company, as well as process management and labor scheduling.Key Achievements— Shepherded operations through a period of massive growth, with headcount skyrocketing from an initial staff of 5

professionals to more than 300 employees distributed worldwide; exercised responsibility for an operating expense IT budget of more than $50MM and a capital expenditure budget of over $65MM, with 9 direct reports comprised of vice presidents and senior directors.

— Served as the architect of the company’s CRM initiative, evolving the platform from a legacy system to a service-oriented application offering greater efficiency, productivity, and effectiveness.

— Led the continuous development and enhancement of the company’s portfolio of industry-leading conferencing services, including the Reservationless-Plus audio conferencing service.

— Served an integral role in the transition from Waterfall to Agile methodologies, capturing significant reductions in development costs and time frames.

— Developed new and maintained level of technical innovation with all of the tier 1 web collaboration systems— Served on a variety of different Boards for Salesforce.com and Oracle – advising the company’s executive

leadership on technology direction and needs

2004 to 2009: CIO and Vice President of Systems DevelopmentMaintained executive oversight over all facets of systems architecture, development, solution delivery, product development and technology-led EBITDA enhancements. Envisioned, developed, and deployed strategies governing product development, engineering, and technology budgets for present day as well as 3 and 5-year roadmaps.Key Achievements— Partnered with Microsoft on the development of

system architecture supporting VOIP and IP solutions, an alliance that would increase annual revenue from $1.2MM to $22MM over 15 months.

— Employed expertise and lessons learned from the Microsoft partnership to achieve similar success in directing the integration of WebEx and Adobe Connect.

— Led a full spectrum of development functions with respect to Salesforce.com, including architecture, testing, contract management, coding, and contract negotiation.

— Successfully led technology and product integration efforts for multiple corporate acquisitions representing 9 figures in revenue and EBITDA

“You are tenacious and intelligent, with a passion for hard work and commitment to excellence. You can be a tough boss who gives no quarter and hold yourself and employees to a high level of expectations.”

Robert B.

“Rob and I worked together for many years at InterCall and during that time we partnered together on numerous strategic initiatives creating productive tools for our customers that ultimately became the foundation for long-term product delivery to our customer base and profitable high margin results for the company. Rob does a great job of partnering with other areas and managing his team to take projects from concept to delivery and ultimately scale the deliverables as demand dictated. He spends a lot of time understanding the customer needs and working to deliver solutions that also result in very positive outcomes for the company.”

Bob W.,EVP Corporate DevelopmentFreeConferenceCall.com

— Develop key development partnerships with web collaboration partners. Not only facilitating key technical partnerships, but also helping create a collaborative innovation partnership greater than that on anyone in the conferencing marketplace. These partnerships yielded over $200M annually.

— Generated over $4MM in annual savings through a successful effort to near-shore 83 employees that effectively avoided the need to reduce headcount.

— Leveraged superior negotiating tactics to reduce service contract expenses by $11MM over three years; secured positive changes in terms and conditions with industry leading vendors that included Oracle and IBM.

— Served on a variety of different Boards for Salesforce.com and Oracle – advising the company’s executive leadership on technology direction and needs

— Created and managed Executive steering committee for capital management, allowing all departments input into capital planning and distribution concept

— Introduced a program designed to review all service credits, resulting in over $9MM in EBITDA savings.— Formalized Architecture team – Created vision for the business on how architecture will drive growth, speed to

change, and cost— Recognized as a finalist for Top 5 CIOs in Georgia, as designated by the Georgia CIO Leadership Association

nominated and referred by Industry peers

2002 to 2003: Senior Director of Information SystemsFulfilled a critical role as a member of the senior leadership team, with responsibility for the success of application development, QA, application support, requirements gathering, project management, and change management efforts. Created resource pools in Mexico and India to achieve growth acceleration and minimal margin impact.Key Achievements— Developed Disaster recovery plan’s to ensure that we had a plan to preserve to conserve the Operating income of

the company.— Maintained supervisory authority over a high performing team of 78 professionals and a budget of $11MM,

supporting Information Systems invoicing more than $400MM each year.— Rolled out an innovative and effective strategy that eliminated $2MM in IT salaries and consulting fees annually.

2000 to 2001: Director of Application Development and IntegrationServed in a key product development and engineering capacity, leading the achievement of all milestones and deliverables throughout all phases of new product development, from conception to delivery. Key Achievements— Entrusted with the definition and execution of technology strategy in a high-growth environment.— Effectively managed e-Business initiatives, working with 45 DTEs worldwide and maintaining a payroll and project

budget in excess of $7MM.— Contributed additional service leading technical due diligence efforts to support acquisitions and integrations.— Championed all computer telephony integration efforts, including application integration with ACDs and IVRS;

delivered a market-leading integrated, automated, on-demand recording and playback functionality.

Early CareerSenior Manager of Application Development and Integration, InterCall Inc., West Point, GAApplication Development/Project Manager, InterCall Inc., West Point, GASenior Consultant, Enterprise Computer Systems Inc., Greenville, SCOwner, Spartan Electronic Consultants, Spartanburg, SC

E D U C A T I O N

Bachelor of Arts Degree in Economics/Finance – UNIVERSITY OF SOUTH CAROLINA AT SPARTANBURG

Associate of Arts Degree in Business Administration – SPARTANBURG METHODIST COLLEGE

Innovative and New Technologies – MIT/HARVARD EXECUTIVE EDUCATION

Executive Management Development Program – EMORY EXECUTIVE EDUCATION

T E C H N I C A L P R O F I C I E N C I E S & I N T E L L E C T U A L P R O P E R T Y

Oracle Revenue Billing Management, Crystal Reports, Business Objects, APTTUS Contract Management, Epicor

Patents Methods and apparatus for conducting conference calls using a conferencing system adapted to operate between

a circuit-switched network and a packet-switched network, United States 7,583,657 (Issued September 2009)

Methods for admitting conference call hosts and participants into conference calls, United States 7,617,280 (Issued November 2009)